Hp 650 G5 User Manual

0 (0)

Maintenance and Service Guide

HP ProBook 650 G5 Notebook PC

L.P.

AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Optane, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The microSD logo and microSD are trademarks of SD-3C LLC. DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA) in the United States and other countries. Miracast® is a registered trademark of Wi-Fi Alliance.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: June 2019

Document Part Number: L65387-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.

To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to nd your product. Then select

User Guides.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Important Notice about Customer Self-Repair Parts

IMPORTANT: Your computer includes Customer Self-Repair parts and parts that should be accessed by only an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer SelfRepair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for authorized service provider parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits de ned by applicable safety standards.

vi Safety warning notice

Table of contents

1 Product description .......................................................................................................................................	1
2 Components ..................................................................................................................................................	7
Right .......................................................................................................................................................................	7
Left .........................................................................................................................................................................	9
Display .................................................................................................................................................................	10
Keyboard area ......................................................................................................................................................	11
Pointing devices ................................................................................................................................	11
Lights .................................................................................................................................................	12
Button, speakers, and ngerprint reader .........................................................................................	13
Special keys .......................................................................................................................................	14
Hot keys (select products only) .........................................................................................................	15
Bottom .................................................................................................................................................................	15
Labels ...................................................................................................................................................................	16
3 Illustrated parts catalog ..............................................................................................................................	17
Computer major components ..............................................................................................................................	17
Cable Kit ...............................................................................................................................................................	20
Bracket Kit ............................................................................................................................................................	21
Display assembly subcomponents ......................................................................................................................	22
Mass storage devices ...........................................................................................................................................	24
Plastics .................................................................................................................................................................	25
Miscellaneous parts .............................................................................................................................................	26
4 Removal and replacement procedures preliminary requirements ....................................................................	29
Tools required ......................................................................................................................................................	29
Service considerations .........................................................................................................................................	29
Plastic parts .......................................................................................................................................	29
Cables and connectors ......................................................................................................................	29
Drive handling ...................................................................................................................................	30
Workstation guidelines .....................................................................................................................	30
Electrostatic discharge information ....................................................................................................................	30
Generating static electricity ..............................................................................................................	31
Preventing electrostatic damage to equipment ...............................................................................	31
Personal grounding methods and equipment ..................................................................................	32
Grounding the work area ...................................................................................................................	32

vii

Recommended materials and equipment ........................................................................................	32
Packaging and transporting guidelines ..............................................................................................................	33
5 Removal and replacement procedures for Customer Self-Repair parts .............................................................	34
Component replacement procedures ..................................................................................................................	34
Preparation for disassembly .............................................................................................................	34
Bottom cover .....................................................................................................................................	35
Battery ...............................................................................................................................................	36
Memory ..............................................................................................................................................	37
Optical drive .......................................................................................................................................	39
Hard drive ..........................................................................................................................................	40
Solid-state drive ................................................................................................................................	42
6 Removal and replacement procedures for Authorized Service Provider parts ...................................................	43
Component replacement procedures ..................................................................................................................	43
WWAN module ...................................................................................................................................	43
WLAN module ....................................................................................................................................	45
Keyboard ...........................................................................................................................................	47
Internal frame ...................................................................................................................................	51
Fan .....................................................................................................................................................	53
Heat sink assembly ...........................................................................................................................	54
Touchpad button board .....................................................................................................................	57
Touchpad ...........................................................................................................................................	59
Near Field Communication (NFC) module .........................................................................................	61
Smart card reader ..............................................................................................................................	63
RTC battery ........................................................................................................................................	65
Serial port board or VGA port board .................................................................................................	66
Power button board ..........................................................................................................................	67
System board ....................................................................................................................................	69
Speaker ..............................................................................................................................................	73
Fingerprint reader assembly .............................................................................................................	74
Display assembly ...............................................................................................................................	76
7 Computer Setup (BIOS), TPM, and HP Sure Start .............................................................................................	84
Using Computer Setup .........................................................................................................................................	84
Starting Computer Setup ..................................................................................................................	84
Navigating and selecting in Computer Setup ...................................................................................	84
Restoring factory settings in Computer Setup .................................................................................	84
Updating the BIOS .............................................................................................................................	85
Determining the BIOS version .........................................................................................	85

viii

Downloading a BIOS update ...........................................................................................		85
Changing the boot order using the f9 prompt ..................................................................................		86
TPM BIOS settings (select products only) ...........................................................................................................		86
Using HP Sure Start (select products only) .........................................................................................................		87
8 Using HP PC Hardware Diagnostics ................................................................................................................		88
Using HP PC Hardware Diagnostics Windows (select products only) .................................................................		88
Downloading HP PC Hardware Diagnostics Windows .......................................................................		88
Downloading the latest HP PC Hardware Diagnostics Windows version .......................		89
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) .....................................................................................................		89
Installing HP PC Hardware Diagnostics Windows .............................................................................		89
Using HP PC Hardware Diagnostics UEFI .............................................................................................................		89
Starting HP PC Hardware Diagnostics UEFI .......................................................................................		90
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..............................................		90
Downloading the latest HP PC Hardware Diagnostics UEFI version ..............................		90
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) .....................................................................................................		90
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) .............................................		91
Downloading Remote HP PC Hardware Diagnostics UEFI .................................................................		91
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .................		91
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................		91
Customizing Remote HP PC Hardware Diagnostics UEFI settings ....................................................		91
9 Backing up, restoring, and recovering ...........................................................................................................		93
Backing up information and creating recovery media ........................................................................................		93
Using Windows tools	.........................................................................................................................	93
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .....		93
Restoring and recovery ........................................................................................................................................		94
Restoring, resetting, and refreshing using Windows tools ..............................................................		94
Recovering using HP Recovery media ...............................................................................................		94
Changing the computer boot order ...................................................................................................		94
10 peci c tions ............................................................................................................................................		95
Computer speci cations ......................................................................................................................................		95
35.6 cm (14.0 in) display speci cations ..............................................................................................................		96
M.2 PCIe solid-state drive speci	cations ............................................................................................................	97
M.2 SATA solid-state drive speci	cations ............................................................................................................	98
Hard drive speci cations .....................................................................................................................................		99

11	Power cord set requirements ....................................................................................................................	100
	Requirements for all countries ..........................................................................................................................	100
	Requirements for speci c countries and regions .............................................................................................	101
12	Statement of memory volatility ................................................................................................................	103
	Nonvolatile memory usage ...............................................................................................................................	105
	Questions and answers .....................................................................................................................................	107
	Using HP Sure Start (select models only) ..........................................................................................................	108
13	Recycling ................................................................................................................................................	109
Index ...........................................................................................................................................................		110

1Product description

Table 1-1 Product components and their descriptions

Category	Description

Product Name	HP 650 ProBook G5 Notebook PC

Processor	8th-generation Intel® Core™ processors

	Intel Core i7-8665U (1.9 GHz, turbo up to 4.8 GHz, 8 MB SmartCache, quad core, 15 W; Intel UHD Graphics 620)

	Intel Core i7-8565U (1.8 GHz, turbo up to 4.6 GHz, 8 MB SmartCache, quad core, 15 W; Intel UHD Graphics 620)

	Intel Core i5-8365U (1.6 GHz, turbo up to 4.1 GHz, 6 MB SmartCache, quad core, 15 W; Intel UHD Graphics 620)

	Intel Core i5-8265U (1.6 GHz, turbo up to 3.9 GHz, 6 MB SmartCache, quad core, 15 W; Intel UHD Graphics 620)

	Intel Core i3-8145U (2.1 GHz, turbo up to 3.9 GHz, 4 MB SmartCache, dual core, 15 W; Intel UHD Graphics 620)

Graphics	Internal graphics

	Intel UHD Graphics 620

	External graphics

	AMD® Radeon™ 540X with 2 GB of discrete graphics memory

	Supports HD decode, DX12, HDMI 1.4, DisplayPort™ 1.2, HDCP 2.2 via DisplayPort up to 4k @ 60 Hz and via
	HDMI up to 4K @ 30 Hz

	Up to three independent displays supported with HP Ultraslim Docking Station and HP Thunderbolt Dock 120
	W G2

Panel	39.6 cm (15.6 in.), antiglare, non-touch

	High de nition (HD) (1366 × 768), SVA, 45% CG, 220 nits, eDP, slim, without camera

	HD (1366 × 768), SVA, 45% CG, 220 nits, eDP, slim, with camera

	HD (1366 × 768), SVA, 45% CG, 220 nits, eDP, slim, without camera, with WWAN

	HD (1366 × 768), SVA, 45% CG, 220 nits, eDP, slim, with camera, with WWAN

	Full high-de nition (FHD) (1920 × 1080), UWVA, 45% CG, 250 nits, eDP, slim, without camera

	FHD (1920 × 1080), UWVA, 45% CG, 250 nits, eDP, slim, with camera

	FHD (1920 × 1080), UWVA, 45% CG, 250 nits, eDP, slim, with WWAN, without camera

	FHD (1920 × 1080), UWVA, 45% CG, 250 nits, eDP, slim, with WWAN, with camera

	FHD (1920 × 1080), UWVA, 72% CG, 650 nits, eDP + PSR, uslim, with WWAN, with camera, with privacy screen

	39.6 cm (15.6 in.), slim, touch screen

	FHD (1920 × 1080), UWVA, 45% CG, 250 nits, eDP, slim, with WWAN, with camera

Memory	Two memory module slots

	Memory is customer accessible/upgradeable

	DDR4-2400, dual-channel support

Table 1-1 Product components and their descriptions (continued)

Category	Description

	Supports up to 32 GB of system RAM in the following con gurations

	●	32768 MB (16384 MB × 2)

	●	16384 MB (16384 MB × 1) or (8192 MB × 2)

	●	12288 MB (8192 MB × 1 + 4096 MB × 1)

	●	8192 MB (8192 MB × 1 or 4096 MB × 2)

	●	4096 MB (4096 MB × 1)

Cache	Intel Optane™ 16-GB memory cache (only available on models with 2.5-inch hard drives)

Primary storage	Hard drives, SATA, 6.35 cm (2.5 in), 7.0 mm (.28 in)

	●	2 TB, 5400 rpm

	●	1 TB, 7200 rpm

	●	500 GB, 7200 rpm, FIPS 140-2

	●	500 GB, 7200 rpm

Primary M.2 storage	M.2 solid-state drives (NGFF, 2280)

	2 TB, PCIe, Gen3 × 4, SS, NVMe, TLC

	1 TB, PCIe, Gen3 × 4, SS, NVMe, TLC

	512 GB, PCIe, Gen3 × 4, SS, NVMe, TLC

	512 GB, PCIe, Gen3 × 4, SS, NVMe, TLC, Opal 2

	512 GB, PCIe, NVMe, value

	512 GB QLC + 32 GB Optane memory module

	512 GB, SATA-3, SS, TLC, FIPS-140–2

	256 GB, PCIe, Gen3 × 4, SS, NVMe, TLC

	256 GB, SATA-3, TLC, FIPS

	256 GB, SATA-3, TLC, Opal 2

	256 GB, PCIe, SS, NVMe, value

	128 GB, SATA-3, SS, TLC

Optical drive (select	9.0 mm SATA optical drive
products only)
products only)	DVD-ROM (defeatured combo)
	DVD-ROM (defeatured combo)

	DVD+/-RW SuperMulti DL

	Blu-ray Writer

	Supports models without an optical drive

Audio and video	Audio controls

	Dual-array microphone

	Stereo speakers (2)

2Chapter 1 Product description

Table 1-1 Product components and their descriptions (continued)

2Components

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

Right

Table 2-1 Right-side components and their descriptions

Component		Description

(1)	Drive light	●	Blinking white: The hard drive is being accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked the hard
			drive.

(2)	Audio-out (headphone)/Audio-in (microphone)	Connects optional powered stereo speakers, headphones,
	combo jack	earbuds, a headset, or a television audio cable. Also connects an
		optional headset microphone. This jack does not support
		optional standalone microphones.
		WARNING! To reduce the risk of personal injury, adjust the
		volume before putting on headphones, earbuds, or a headset.
		For additional safety information, see the Regulatory, Safety,
		and Environmental Notices.
		To access this guide:
		▲	Type HP Documentation in the taskbar search box,
			and then select HP Documentation.
		NOTE: When a device is connected to the jack, the computer
		speakers are disabled.

(3)	USB Type-C SuperSpeed port and DisplayPort	When the computer is on, connects and charges most USB
	connector	devices that have a Type-C connector, such as a cell phone,
		camera, activity tracker, or smartwatch, and provides high-
		speed data transfer.
		NOTE: Cables and/or adapters (purchased separately) may be
		required.
		– and –
		Connects a DisplayPort device that has a USB Type-C connector,
		providing display output.

(4)	USB SuperSpeed port with HP Sleep and Charge	Connects a USB device, provides high-speed data transfer, and
		even when the computer is o , charges most products such as a
		cell phone, camera, activity tracker, or smartwatch.

Right 7

Table 2-1 Right-side components and their descriptions (continued)

Component		Description

(5)	USB SuperSpeed port	Connects a USB device, such as a cell phone, camera, activity
		tracker, or smartwatch, and provides high-speed data transfer.

(6)	HDMI port	Connects an optional video or audio device, such as a high-
		de	nition television, any compatible digital or audio
		component, or a high-speed High De nition Multimedia
		Interface (HDMI) device.

(7)	RJ-45 (network) jack/status lights	Connects a network cable.
		●	Green (left): The network is connected.
		●	Amber (right): Activity is occurring on the network.

(8)	VGA port (select products only)	Connects an external VGA monitor or projector. Select products
		may include an optional serial port.

(9)	Docking connector	Connects an optional docking device.

(10)	microSD™ memory card reader	Reads optional memory cards that store, manage, share, or
		access information.
		To insert a card:
		1.	Hold the card label-side up, with the connectors facing the
			computer.
		2.	Insert the card into the memory card reader, and then
			press in on the card until it is rmly seated.
		To remove a card:
		▲	Press in on the card, and then remove it from the memory
			card reader.

(11)	Battery light	When AC power is connected:
		●	White: The battery charge is greater than 90 percent.
		●	Amber: The battery charge is from 0 to 90 percent.
		●	The battery is not charging.

When AC power is disconnected (battery not charging):

		●	Blinking amber: The battery has reached a low battery
			level. When the battery has reached a critical battery level,
			the battery light begins blinking rapidly.
		●	The battery is not charging.

(12)	Power connector	Connects an AC adapter.

8Chapter 2 Components

Left

Table 2-2 Left-side components and their descriptions

Component		Description

(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent, but
		it may not prevent the computer from being mishandled or
		stolen.

(2)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and o during routine operation.

(3)	Optical drive (select products only)	Depending on your computer model, reads an optical disc or
		reads and writes to an optical disc.

(4)	Optical drive light (select products only)	●	On: The optical drive is in use.
		●	The optical drive is not in use.

(5)	Optical drive eject button (select products only)	Releases the optical drive disc tray.

(6)	Smart card reader (select products only)	Supports optional smart cards.

Left 9

Display

NOTE: Display appearance may vary.

Table 2-3 Display components and their descriptions

Component		Description

(1)	WLAN antennas*	Send and receive wireless signals to communicate with wireless local
		area networks (WLANs).

(2)	WWAN antennas* (select products only)	Send and receive wireless signals to communicate with wireless wide
		area networks (WWANs).

(3)	Internal microphones (2)	Record sound.

(4)	Camera	Allows you to video chat, record video, and record still images. Some
		cameras also allow a facial recognition logon to Windows, instead of
		a password logon.
		NOTE: Camera functions vary depending on the camera hardware
		and software installed on your product.

(5)	Camera cover switch (select products only)	Covers the camera when not in use.

(6)	Camera light	On: The camera is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.

10 Chapter 2 Components

Keyboard area

Pointing devices

Table 2-4 Pointing device components and their descriptions

Component		Description

(1)	Pointing stick (select products only)	Moves the pointer on the screen.

(2)	Left pointing stick button (select products only)	Functions like the left button on an external mouse.

(3)	Touchpad zone	Reads your nger gestures to move the pointer or activate
		items on the screen.

(4)	Right pointing stick button (select products	Functions like the right button on an external mouse.
	only)

(5)	Near Field Communications (NFC) tapping area	Allows you to wirelessly share information when you tap it with
	and antenna* (select products only)	an NFC-enabled device.

*The antenna is not visible from the outside of the computer. For optimal transmission, keep the area immediately around the antenna free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.

Keyboard area 11

Lights

Table 2-5 Lights and their descriptions

Component		Description

(1)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-
			saving state. The computer shuts o power to the
			display and other unneeded components.
		●	The computer is o or in Hibernation. Hibernation
			is a power-saving state that uses the least amount of
			power.

(2)	Caps lock light	On: Caps lock is on, which switches the key input to all
		capital letters.

(3)	Fn lock light	On: The fn key is locked.

(4)	Mute light	●	On: Computer sound is o .
		●	Computer sound is on.

(5)	Microphone mute light	●	On: Microphone is o .
		●	Microphone is on.

(6)	Wireless light	On: An integrated wireless device, such as a wireless local
		area network (WLAN) device and/or a Bluetooth® device, is
		on.
		NOTE: On some models, the wireless light is amber when
		all wireless devices are o .

(7)	Num lk light	On: Num lock is on.

12 Chapter 2 Components

Button, speakers, and ngerprint reader

Table 2-6 Button, speakers, and		ngerprint reader and their descriptions

Component		Description

(1)	Power button	●	When the computer is o , press the button to turn on the computer.
		●	When the computer is on, press the button briefly to initiate Sleep.
		●	When the computer is in the Sleep state, press the button briefly to exit Sleep
			(select products only).
		●	When the computer is in Hibernation, press the button briefly to exit
			Hibernation.

IMPORTANT: Pressing and holding down the power button results in the loss of unsaved information.

If the computer has stopped responding and shutdown procedures are ine ective, press and hold the power button for at least 5 seconds to turn o the computer.

To learn more about your power settings, see your power options.

▲Right-click the Power meter icon and then select Power Options.

(2)	Speakers (2)	Produce sound.

(3)	Fingerprint reader (select	Allows a ngerprint logon to Windows, instead of a password logon.
	products only)	▲ Touch your nger to the ngerprint reader.
		▲ Touch your nger to the ngerprint reader.
		IMPORTANT:	To prevent ngerprint logon issues, make sure when you
		register your	ngerprint that all sides of your nger are registered by the
		ngerprint reader.

Keyboard area 13

Special keys

Table 2-7 Special keys and their descriptions

Component		Description

(1)	esc key	Displays system information when pressed in combination with the fn key.

(2)	fn key	Executes frequently used system functions when pressed in combination with
		another key. Such key combinations are called hot keys.
		See Hot keys (select products only) on page 15.

(3)	Windows key	Opens the Start menu.
		NOTE: Pressing the Windows key again will close the Start menu.

(4)	Action keys	Execute frequently used system functions.

(5)	num lk key	Alternates between the navigational and numeric functions on the integrated
		numeric keypad.

(6)	Integrated numeric keypad	A separate keypad to the right of the alphabet keyboard. When num lk is pressed,
		the integrated keypad can be used like an external numeric keypad.

NOTE: If the keypad function is active when the computer is turned o , that function is reinstated when the computer is turned back on.

14 Chapter 2 Components

Hot keys (select products only)

A hot key is the combination of the fn key and another key.

To use a hot key:

▲Press the fn key, and then press one of the keys listed in the following table.

Table 2-8 Hot keys and their descriptions

Key Description

CTurns on scroll lock.

ETurns on the insert function.

RBreaks the operation.

SSends a programing query.

WPauses the operation.

Bottom

Table 2-9 Bottom components and their descriptions

Component	Description

Vents	Enable airflow to cool internal components.
	NOTE: The computer fan starts up automatically to cool
	internal components and prevent overheating. It is normal
	for the internal fan to cycle on and o during routine
	operation.

Bottom 15

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

●Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

Table 2-10 Service label components

Component

(1)Model number

(2)Serial number

(3)Part number

(4)Warranty period

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

16 Chapter 2 Components

3Illustrated parts catalog

Computer major components

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 16 for details.

Computer major components 17

Table 3-1 Computer major components and their descriptions

Item

Component

Spare part number

(1)Display (touch)

NOTE: Display assemblies are available as spare parts at the subcomponent level only. For spare part information, see Display assembly subcomponents on page 22.

(2)	Display (non-touch)

(3)	Keyboard (for a detailed list of country codes, see Keyboard on page 47.)

	Backlit with pointing stick	L09595-xx1

	Backlit	L09593-xx1

	Backlit, privacy	L62786-xx1

	No backlight	L09594-xx1

(4)	Top cover

	For use in models with a pointing stick	L58724-001

	For use in models without a pointing stick	L58725-001

(5)	Touchpad button board	L09589-001

(6)	Touchpad

	For use in models with a pointing stick	L65634-001

	For use in models with a pointing stick	L65635-001

(7)	WWAN module (LTE CAT4: Huawei HP lt4132, LTE/HSPA+ with GPS)

	Intel XMM 7360 LTE-Advanced	L15398-001

	Intel XMM 7262 LTE-Advanced	L35286-001

(8)	WWAN module bracket (included in Bracket Kit)	L59054-001

(9)	WLAN module

	Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 (non-vPro)	L22634-001

	Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 (vPro)	L28418-001

	Intel Wi-Fi 6 AX200 802.11ax 2 × 2 + Bluetooth 5 (non-vPro)	L35282-001

	Intel Wi-Fi 6 AX200 802.11ax 2 × 2 + Bluetooth 5 (vPro)	L35284-001

(10)	Smart card reader board	L58695-001

(11)	NFC module	L09554-001

(12)	Fingerprint reader board (includes cable and gasket)	L58718-001

(13)	Speaker (includes cable)	L09601-001

(14)	Power button board (includes cable)	L09596-001

(15)	Fan	L58715-001

	Heat sink

(16)	For use in models with integrated UMA graphics	L58717-001

(17)	For use in models with discrete graphics	L58716-001

18 Chapter 3 Illustrated parts catalog

Table 3-1 Computer major components and their descriptions (continued)

Item

Component

Spare part number

(18)Hard drive

NOTE: For spare part information, see Mass storage devices on page 24.

(19)	Memory modules (2400 MHz DDR4)

	16 GB	937438-850

	8 GB	937236-850

	4 GB	L10598-850

(20)Solid-state drive

NOTE: For spare part information, see Mass storage devices on page 24.

(21)Optical drive

NOTE: For spare part information, see Mass storage devices on page 24.

(22)

RTC battery (includes cable)

L23943-001

(23)System board

NOTE: All system board spare part kits include replacement thermal material. All system boards use the following part numbers:

xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows operating system

For use in models with discrete graphics memory:

	●	Intel Core i7-8665U processor	L58729-xx1

	●	Intel Core i7-8565U processor	L58728-xx1

	●	Intel Core i5-8365U processor	L58727-xx1

	●	Intel Core i5-8265U processor	L58726-xx1

	For use in models with UMA graphics memory:

	●	Intel Core i7-8665U processor, models with a WWAN module	L58735-xx1

	●	Intel Core i7-8565U processor, models with a WWAN module	L58734-xx1

	●	Intel Core i5-8365U processor, models with a WWAN module	L58733-xx1

	●	Intel Core i5-8265U processor, models with a WWAN module	L58731-xx1

	●	Intel Core i5-8265U processor	L58732-xx1

	●	Intel Core i3-8145U processor, models with a WWAN module	L58736-xx1

	●	Intel Core i3-8145U processor	L58730-xx1

(24)	Serial port board		L09598-001

(24)	VGA port board		L09597-001

(25)	Battery (3 cell, 48 Wh, 4.21 Ah)		931719-850

(26)	Internal frame		L58719-001

(27)	Bottom cover		L58712-001

Computer major components 19

Cable Kit

Table 3-2 Cable Kit components and their descriptions

Item	Component	Spare part number

	Cable Kit, includes the following parts:	L09583-001

(1)	Pointing stick cable

(2)	NFC module cable

(3)	Smart card board cable

(4)	Touchpad button board cable

20 Chapter 3 Illustrated parts catalog

+ 93 hidden pages

Category	Description

		Intel XMM™ 7262 LTE-Advanced (Cat6)

	●	Integrated WWAN options with dual antennas (M.2 30 × 42 socket PCIe)
		Intel XMM 7360 LTE-Advanced (Cat9)

	WWAN Antennas (2) (worldwide 5 band, con gured at top of panel on all units)

	Supports models without WWAN

	Supports WWAN after market option

	WWAN cards are compatible with a programmable removable eSIM

External media cards	Micro SD Media Reader slot supports SD™, SDHC™, and SDXC™.

Ports	VGA (Dsub 15 pin) supporting 1920 × 1200 external resolution @ 60 Hz and hot plug/unplug and auto detect

	USB Type-C (PD + DP, Gen 1)

	USB 3.0 Gen 1 charging port

	HDMI 1.4

	RJ-45 (network) jack

	Docking connector

	Audio-out (headphone)/audio-in (microphone) combo jack

	RS-232/serial port

	Power connector, 4.5 mm

Sensors	Accelerometer

	Hall sensor

Keyboard/pointing	HP Advanced Keyboard
devices
devices	Spill resistant with drain and numeric keypad
	Spill resistant with drain and numeric keypad

	Dura Keys, dual point, backlit, spill resistant with drain, privacy

	Dura Keys, dual point, backlit, spill resistant with drain and numeric keypad

	Dura Keys, backlit, spill-resistant with drain and numeric keypad

	Touchpad

	Microsoft precision touchpad default gestures support

	Firmware PTP with lter driver

	No hybrid mode support

	Settings enabled by default: 2- nger scrolling, 2- nger zoom (pinch), OSD (enabled/disabled), 3- nger tap
	(Cortana), 3- nger flip (app switch), 4- nger tap (Action Center)

	Gestures disabled by default: 3- nger flick, 2- nger rotate, momentum motion, 1- nger vertical scroll

	Taps enabled by default

	n/o	control by driver

Power requirements	Battery

Category	Description

	HP long life lithium prismatic/polymer battery, 3 cell, 48 Wh, 4.21 Ah

	HP Fast Charge Technology, 90% in 90 minutes

	AC adapter

	65 W Smart right angle, 4.5 mm

	65 W Smart right angle, 4.5 mm - EM

	65 W Straight USB Type C

	45 W Smart right angle, 4.5 mm

	45 W Smart right angle, 4.5 mm - Argentina

	45 W Smart right angle, 4.5 mm, 2-prong (Japan only)

	45 W Straight USB Type C

	Power cord

	2 wire plug (C7), 1.0 m, conventional

	3 wire plug (C5), 1.8 m, conventional

	3 wire plug (C5), 1.0 m, conventional

	Duckhead power cord (C5) 1.0 m

	Duckhead power cord (C5) 1.8 m

	Duckhead power cord (C5)

Security	Security lock

	Fingerprint reader

	Supports Trusted Platform Module (TPM) 2.0 n neon, soldered down)

	Integrated Smart Card reader (active)

	Preboot authentication (password, smart card)

	Supports models without a Smart Card reader

	Hardware enforced rmware protection: HP Hardware Root of Trust + Sure Start Gen4; ANSSI Certi ed
	Hardware Root of Trust: Yes

Operating system	Preinstalled

	Windows® 10 Home 64

	Windows 10 Home 64 Single Language

	Windows 10 Home 64 Advanced

	Windows 10 Home 64 Advanced Single Language

	Windows 10 Home 64 Chinese Market CPPP

	Windows 10 Home 64 High End Chinese Market CPPP

	Windows 10 Home 64 Plus

	Windows 10 Home 64 Plus Single Language

Category	Description

	Windows 10 Home 64 Plus Single Language APAC EM

	Windows 10 Home 64 Plus Single Language India Market PPP

	Windows 10 Home 64 Plus Single Language Indonesia Market PPP

	Windows 10 Home 64 Single Language APAC EM

	Windows 10 Home 64 Single Language India Market PPP

	Windows 10 Home 64 Single Language Indonesia Market PPP

	Windows 10 Home 64 StF MSNA for Higher Education Strategic

	Windows 10 Pro 64 StF MSNA Strategic

	Windows 10 Professional 64

	Windows 10 Professional 64 Chinese Market

	Windows 10 Professional 64 StF MSNA Plus

	Windows 10 Professional 64 StF MSNA Standard

	FreeDOS 3.0

	Restore Media

	Windows 10 Driver DVD

	Windows 10 Driver USB

	Windows 10 Professional 64 OS DVD

	Windows 10 Professional 64 OS USB

	erti ed

	Microsoft WHQL

	Web-only support

	Windows 10 Enterprise 64

	Win 10 Pro 64 CBB 1803 OS

Serviceability	End user replaceable parts

	AC adapter

	Battery

	Hard drive

	Optical drive

	Solid-state drive

	Memory module