GE Healthcare
GE Healthcare, Surgery
384 Wright Brothers Drive
Salt Lake City, Utah 84116
Certified Mail Return Receipt Requested
URGENT RECALL NOTICE
PLEASE TAKE ACTION TO INFORM ALL USERS OF THE RELEVANT SYSTEM(S) OF
THESE ISSUES AND HOW TO ADDRESS THEM
February 22, 2008 |
|
To: |
Hospital Administrator |
|
Director/Manager of Radiology |
Subject: |
Product Safety Issues: |
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Vertical Lift Column Failure (PS3 Power Supply failure) |
Affected Products: OEC® 9900 Elite, OEC®, 9900 EliteMD Motorized C-arm System, OEC® 9900 EliteNAV , OEC® 9800, OEC® FluoroTrak 9800 Plus, OEC® 9800 Plus, OEC® 9800MD Motorized C-arm System, OEC® 8800 Flexiview
Our records indicate that your facility has one or more of the following GEHC OEC products:
•OEC® 9900 Elite
•OEC® 9900 EliteMD Motorized C-arm System
•OEC® 9900 EliteNAV
•OEC® 9800
•OEC® FluoroTrak 9800 Plus
•OEC® 9800 Plus
•OEC® 9800MD Motorized C-arm System
•OEC® 8800 Flexiview
GE Healthcare has received reports from some customers of the vertical lift function of the C portion of the device failing on the above listed products. Failure of this functionality could result in the user experiencing difficulty in positioning the device.
Interim Solution:
To reduce the potential occurrence of this issue, users are advised to avoid activating both the up and down directional movement buttons on the mainframe at the same time. Should the user note that the vertical lift is slow to respond, or intermittently fails to respond to an up or down command, the user should contact the OEC Service Department at GEHC Surgery for a replacement of the failing power supply (PS3).
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