GE MTW200, HTW200, GTW755, GTW750, GTW685 User Manual

Training Bulletin	TB10-17
July 2017	27” Top Load Washer

No Spin/ Agitate, No Fill, No Drain on GTW220, GTW330,

GTW460, GTW485, GTW490, GTW680, GTW685, GTW750, GTW755 HTW200, HTW240, MTW200

When washing machines listed above exhibit these symptoms, ensure the following repair actions have been completed in sequence as shown.

1.Ensure no current Alerts pending in NewFi (if available).

2.Put control board into service mode and check for fault codes. Follow the repair actions for faults shown below. If no faults are found, proceed to Step 4.

If both fault codes F19 and F23 are displayed: Replace the Lid Lock.

If fault codes F19 and F18 or F19 and F16 are displayed:

a.Check drain pump harness connections. Ensure they are fully seated.

b.Check drain pump for blockages.

c.Clear the pressure port flash using a 1/16 drill bit. Refer to bulletin HL01-17.

d.If problem persists, replace the drain pump.

If fault codes F19 and either F6, F8, F12, F25 or F27 are displayed:

a.Clear pressure port flash using a 1/16 drill bit. Refer to bulletin HL01-17.

If fault code F3 is displayed:

a.Ensure speed/hall sensor harness connections are fully seated. With NewFI connected, spin basket by hand. NewFi should detect movement. If it does not detect movement, replace speed/hall sensor.

b.Enter service mode. Operate motor from loads tab. If motor fails to operate, ensure harness connections are fully seated. If connections are good, replace motor.

c.Visually inspect motor. Look for foreign objects lodged in motor windings, excessive moisture or grease in windings.

3.Remove belt protector. Visually inspect mode shifter fork for proper positioning with clutch. Ensure clutch positions matched cycle status shown in watch windows. Spin vs. agitate. Fork home position is spin cycle. Fork will be parallel to mode shifter body.

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