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The information in this manual has been carefully checked and is believed to be accurate. However,
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Gateway 2000 may improve and/or change products described in this publication at any time. Due to
continuing system improvements, Gateway 2000 is not responsible for inaccurate information which
may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at
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In the interest of continued product development, Gateway 2000 reserves the right to make
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or transmitted by any means or in any form, without prior consent in writin
The information in this manual has been carefully checked and is believed to be accurate. However,
chan
es are made perio di call y. These cha nges are incorpo rat ed in ne we r publ ic atio n edit ion s. AL R
may improve and/or chan
system improvements, ALR is not responsible for inaccurate information which may appear in this
manual. For the latest product updates, consult the ALR web site at
be liable for direct, indirect, special, exemplary, incidental, or consequential dama
any defect or omission in this manual, even if advised of the possibility of such dama
In the interest of continued product development, ALR reserves the ri
manual and the products it describes at any time, without notices or obli
Trademark Acknowledgments
ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned
herein are used for identification purposes only, and may be the trademarks or re
of their respective companies.
e products des cri bed i n this publ ica tio n at an y time . Due t o con tinu ing
Index .....................................................................................129
vi Gateway ALR 8200R User’s Guide
Pref ace
Contents
About This Guide .................................................viii
Conventions Used in this Guide.............................ix
About This Guide
The purpose of this User’s Guide is to help you unpack, ass emble, and
install the system. This guide provides step-by-step setup and operating
instructions along with detailed illu strations throughout t he document.
Below is a summary of the sections to f ollo w:
Chapter 1: Get ting Started cov ers information about the int ernal and
external features as w ell as the syst em architecture and supported operat ing
systems.
Chapter 2:Sy stem F eat ures explains the main features of your system,
including ho w to assembl e it, identifying connec tors and arranging your
workspace.
Chapter 3: Components describes the major components inc luded in the
system.
Chapter 4: BIOS Setup describes the BIOS setup util ity and pro vides
detailed descriptions of the scre ens, fields, and options within that program.
Chapter 5:Maintai ning and Cleaning Y our Syst em pro vides instructions on
standard maintenance tasks and proced ures for cleanin g the exterior
portions of the computer .
Chapter 6: T r oubleshooti ng provides detail ed instructions on
troubleshooting v arious prob lems that you ma y e xperience whi le running
the server .
We recommend you take time to read through the man ual before using the
system. If you encounter a prob lem, refer to the h andy troublesho oting
section in this guide.
viii Gateway ALR 8200R User’s Guide
Con ventions Used in this Guide
Setup
ARIAL NARROW
Throughout this booklet, you will see the fol lo wing con ventions :
ConventionDescription
E
NTER
C
+ ALT + D
TRL
EL
System User's Guide
Run
SidebarsSidebars denote critical information
Note:
This is an example of an
important note that may
appear in the manual.
A key name corresponds to a key on
the keyboard.
A plus sign indicates that the keys on
either side of it must be pressed
simultaneously.
Commands to be entered as well as
messages that appear on your
monitor are printed in “
font.
Names of publications and files are
italicized.
Options to select are boldfaced.
such as warnings, important
information, and important notes.
”
Conventions Used in this Guide ix
x Gateway ALR 8200R User’s Guide
Chapter 1:
Getting
Started
Contents
Before You Begin.................................................... 2
System Access......................................................... 3
Completing the Installation............................ 18
Before You Begin
Congratulations on your purchase. With the arriv al of your ne w system, you
are probabl y eager to install the processor dra w er in y our rack syste m and
have i t operating. This section sho ws y ou ho w to:
•
Access the system interior
•
Install the processor dra w er
•
Connect the monitor and keybo ard
•
Po w er up the syst em
Carefully read and f ollo w these instructions to e nsure that the system
operates correctly.
2 Gateway ALR 8200R User’s Guide
System Access
Static Electricity Precautions
Caution! Prevent Static-Electricity Damage
Static Electricity Preventions
1.
WEAR A GROUNDING WRIST STRAP (a vailab le at most electronic stores).
2.
T urn off the system power.
3.
Touch the back of the power supply fan, located on the back of the case.
4.
UNPLUG ALL CORDS FR O M WALL OUTLET.
5.
Remove the system case cover .
Static Electricity Precautions
♦
A v oid static-causing surfaces such as plastic and styrofoam in your work area.
♦
Remove the parts from their antistatic bags only when you are ready to use them. Do not la y
parts on the outside of antistatic bags since only the inside provides antistatic protection.
♦
Alwa ys hold cards by their ed ges and their metal mounting bracket. Avoid touching
components on the cards and the edge connectors that connect to expansion slots.
♦
Never slide cards or other parts over any surface.
Opening the System
Depending on your purpose, you may need to open onl y the front portion of
the system, or you ma y need to remo v e the top co v er entirel y. Follo w the
instructions specific to the task you want to accomplish as indicated in each
section.
Removi ng the Top Cover
You can either open or remo v e the top co v er , depending on which i nternal
components you need to access. Opening the top co ver pr o vides access to
the pow er supp ly subsyst em, the blo w ers , the hard disk dri ve mount ing
brackets, the 3.5-inch disket te driv e, the data cab les and the RAID ba y
Caution!
Pow er the system OFF and
disconnect both power
cords before proceeding.
Installing any component
while the power is ON may
cause permanent damage
to the system.
This product contains
hazardous moving parts.
Ensure that
turned OFF and the power
cord(s) disconnected
before opening or removing
the cover .
the computer is
System Access 3
Warning!
This product contains
hazardous moving parts.
Ensure that the computer is
turned OFF before opening
or removing the cover .
backplane. If you requir e access to the sy stem board to upgrade the
processor , install memory , or an adapter card, you must remove the top
cov er entirel y.
Opening the T op Cover
Disconnect both po wer cords and po w er do wn the system.
1.
On the top front of the system, turn each of the thr ee slotted retaine rs
2.
90 degrees counter-clockwise.
3.
1.
2.
4 Gateway ALR 8200R User’s Guide
Figur e 1: Openi ng the Top Cover
Lift the lid co verin g the front portion of the system.
Removing the T op Cover
Disconnect both po wer cords and po w er do wn the system.
On the top front of the system, turn each of the thr ee slotted retaine rs
90 degrees counter-clockwise.
Remove the three scre ws from each side of the top co ver and the four
3.
screws from the back of t he top co ve r .
Remove the top co ver.
4.
Figur e 2: Remo ving the Top Cover
Closing the System
Before closing the system, ver ify that all connect ors and boards are
properly instal led and firmly seated.
System Access 5
Reinstalling the T op Co ver
This procedure assumes that yo u have remov ed the top co ver entirel y. If you
opened the top co ver , but di d not remo ve it , close the co v er and refer to
Step 3 onl y .
Replacing the T op C over
Position t he top co ve r on the chassis, aligni ng the three holes on each
1.
side and four holes in back.
Reinstall the scre ws remo ved w hen the top cover was remov ed (three
2.
on each side and four in back).
T urn the three slott ed retainers 90 degrees clockwise to secure t he
3.
front portion of the top co ver in p lace.
6 Gateway ALR 8200R User’s Guide
Figur e 3: Rei nstalling the Top Cover
Installing the Pr ocessor Drawer
1.
This processor dra w er is a 4U system, meaning that i t requires 7
vertical inches (1.75” x 4) of rack s pace for installat ion. Check the
rack configuration to make sure you ha ve at least this much space. You
may ha ve to remo v e blank p anels or rearrange existing dra w ers to
provide enough clearan ce.
2.
Protect the system from extreme temper ature and humidity. Position
the rack a wa y from direct sunl ight, heater ducts, and other hea tgenerating objects.
3.
Keep your sys tem a wa y fr om equipment that generates magnet ic
fields. Even a telephone placed too close to the system ma y cause
interference.
4.
If the new system dra w er is configured for A C operation, protect it
against A C line spikes b y using a 3-prong, 115-V or 230-V
(depending on the voltage supplied in yo ur locality), an d an AC surge
control outlet station. The sys tem ma y require tw o separa te A C outlets
(one per pow er suppl y).
Inspecting th e Contents
Unpack the carton and inspect the contents. Standar d systems include th e
following items:
•
System Draw er
•
Po w er Cab le(s)
•
User’s Guide
•
Utilities
•
Enhanced Keyboard
•
Mouse
Check the packing list to ensure t hat all equipment and associ ated manuals
are included in your sh ipment. Inspect e verything carefull y. If you suspect
any damage from shipping, contact Technical Support immediately
.
Important!
Keep the product carton
and foam packing, in case
you have to ship t he
system.
If you return the system in
different packaging, your
warranty may be voided.
Installing the Processor Drawer 7
Installing the Processor Drawer in the Rac k
Rails must be installed on the proce ssor dra w er and in the cabi net before
you can install the pr ocessor dra w er .
Installing the Mounting Rails
Note:
Drawer heights are
measured in “U’s.” Each U
is 1.75 inches, measured
vertically on the rack. Your
processor drawer is a 4U
drawer , and is 7 inches
high.
Install the mounting rails on t he processor dra w er.
Installing the Mounting Rails
After unpacking the processor dra w er , re mo ve the side rails from the
1.
mounting rails by depr essing the retention c lips and sliding them of f.
Mount the side rails on the processor dra w er with the tw elv e (12)
2.
screws pro vided. The ret ention clips sho uld go to ward the rear of the
cabinet.
8 Gateway ALR 8200R User’s Guide
Figur e 4: I nstalling the Mounting Rail s
If the mounting rails ha ve not p revi ously been i nstalled , position the
3.
draw er templ ate in the cabinet/r ack so that the side matche s the
corresponding side you wish to install.
Figur e 5: Mountin g the Br ackets on the Cabinet
Mark the screw hole locat ions onto the vertical mounting strips in t he
4.
cabinet, as sho wn on the template. The marks wil l locate the mounting
holes of the rail bracke ts and front panel.
Attach the front bracket t o the front cabinet v ertical mounting strip
5.
using two scr ews. Att ach the rear brack et to the rear cabinet vertical
mounting strip.
Repeat steps 4 and 5 to mount the second rail br acket.
6.
Installing the Processor Drawer 9
Mount the rail in the rail brack ets using a single screw for e ach end of
7.
the rail. See Figure 6.
Figur e 6: Att aching the Ca binet Mounting Rails
8.
10 Gateway ALR 8200R User’s Guide
T o secure the r ear of the rai l, slide the inner rai ls forwar d to gain
access to the mounting holes. The latch may lock the rail into pl ace.
Release the latch to al lo w the rails to slide freel y. T o secure the front of
the rail, slide the inner ra il so that the opening a ligns with the
mounting holes. Verify that the inner rails slide free ly.
Mounting the Processor Drawer in the Cabinet
After you install t he rails on both the cabi net and the processor dr a wer ,
insert the draw er into t he cabinet.
Mounting the Processor Drawer in the Cabinet
Pull the inner cabinet mounting rails ( in the cabinet) all the wa y
1.
forward until the retaining latches l ock the rails in the “ out” position.
Lift the processor dra w er to the same height as the mounting rai ls and
2.
align the rails on the dra w er wit h the cabinet mounting rails. See
Figure 7.
Note:
The processor drawer is
heavy . To prevent injury and
possible damage to the
equipment, we
recommended that you
have assistance when
trying to mount the drawer
into the cabinet.
Figur e 7: Inst alling the Pr ocess or Dr awer
Installing the Processor Drawer 11
Insert the side rails on the processor dra w er into the cabinet mounti ng
3.
rails and push the dra w er e venl y into the cabinet until the latches o n
the draw er rai ls lock. See Figure 8.
4.
12 Gateway ALR 8200R User’s Guide
Figur e 8: Ca binet Rail Retaini ng Latches
Press the latches on both side ra ils of the processor dr a w er and push
the draw er into the cabinet unti l the front panel touche s the vertical
mounting rails. The dra w er may mo v e reluctantl y at first. How e ver . i t
should mov e smoothl y, without binding or restriction, thereafter .
Connecting Peripherals
Refer to Figure 9 and the foll ow ing procedure w hen connecting opti onal
peripherals to your system.
Figur e 9: Connecti ng P er ipher als
Connecting Peripherals
Po w er of f all dra w ers and de vices in t he cabinet prior to at taching an y
1.
of the system dra w er cable s.
Verify that the system draw er pow e r switch is i n the OFF position.
2.
Connect controller and data cab les to their r especti ve de vices as
3.
appropriate (e.g., SCSI cables to QHS Dra wer , or P arallel cab les to
printer , etc.)
Installing the Processor Drawer 13
If another system dra w er is insta lled in the same cabinet a nd you wish
4.
to daisy chain them to gether (for the InforManager), connect the ne w
system draw er to t he existi ng dra wer with a RackBus cab le.
Connect the keyboard, mouse and video cables to their respecti ve
5.
ports. Systems with multiple processor dra w ers ma y require
connecting these cabl es to an autosw itcher unit. Refer t o your r ack
system user’s guide or Figure10 on page 15 for proper connections.
Connect the monitor po w er cable to an appropriate po w er sour ce.
6.
Verify that the Voltage Selector Switches on the po w er supplies a re set
7.
for the proper voltage (115V or 230V).
Connect the system po w er cables to the po w er input conne ctors.
8.
Connect the other end of the system po w er cab les to the ap propriate
9.
pow er source s.
Using an AutoSwitcher with Multiple
System Drawers
Multiple system dra w ers instal led in the same system cabine t can share a
single set of peripheral de vices (monitor , k eyboar d and mouse). This is
accomplished by using an Auto Switcher .
The AutoSwitcher pro vides ex clusiv e control of the monitor , as w ell as
routes the keyboard a nd mouse inputs to the cu rrently selected syst em
draw er .
14 Gateway ALR 8200R User’s Guide
Since the devices t hemselves (that is, the ke yboard, the mouse and the
monitor) are plugged into the AutoSwitcher , connecting the system dra w ers
to an AutoSwitcher requires e xtender cabl es. Refer to F igure 10 for
example connection details .
Figur e 10: Connec ting to an AutoSwi tcher
Installing the Processor Drawer 15
Warning!
For safety reasons, the top
cover must be closed and
secured while the system is
running.
Note:
Under no circumstances
return any equipment
without obtaining a Return
Material Authorization
(RMA) number.
P owering Up the System
Press the On/Off switch on the front panel, and the green LED on the front
panel will illuminate ON.
If you turn off th e system, you must w ait at l east ten seconds before you
turn the system back on.
The system self-checks the memory even i f the monitor is not connec ted. If
the monitor is connected and po w ered ON, the scre en displays the pow er -up
sequence.
•
If more than one processor is inst alled , th e system displa ys whic h
processor it is currently testing .
•
If any errors are encountered, your system displays t hem on the
monitor.
•
If a monitor is not connected or th e system is unab le to displa y an
error, an error beep code sounds.
•
If the system encounters an error , it is usual ly nonfatal, meaning
the system functions until the error can be corrected (usuall y
through the BIOS Setup). In the rare case of a fatal error, cont act
your Technical Support for field service support.
Quick Check
If your system does not oper ate correctly, re-read the instructions for the
procedure(s) you ha v e performed. If an error occurs within an application,
consult the documentation supplied with the software.
This section identifies solutions to common problems. If the suggestions i n
this section are not helpful , try calling Technical Support. In the event of a
problem, the follo wing c hecks should be performed:
Looking Things Over
Sometimes, the simplest things can cause troub le. If y ou encounter a
problem, perform the follo win g checks:
16 Gateway ALR 8200R User’s Guide
•
Are the pow er c ords connected to the proc essor dra w er and an
appropriate po w er source?
•
Is the pow er source suppl ying po w er?
•
If a pow er stri p is used, is it switched on? Is the circuit break er set?
•
Does the voltage select ion switch on t he system’s po w er suppl y
reflect the proper v oltage?
V erifying Your Configuration
If your system is not ope rating correctly, the BIOS may contain an invalid
configuration parameter. Enter the BIOS pro gram and check your
configuration settings.
Troubleshooting Guidelines
As you troubleshoot t he system, keep the fol lo wing guidelines in mind:
•
Never remo v e the system co v er while the s ystem is po w ered on.
•
Do not attempt to open the monitor , it is e xtremel y dangerous.
Even if the monitor po wer is disconnected , stored ener gy within the
monitor components can cause a painful or harmful shock.
•
If a peripheral such as the k eyboard, mouse, drive, or printer does
not appear to w ork, ensure that all con nections are secur e.
•
If an error message is display ed on the screen, writ e it do wn, w ord-
for-w ord. You may be asked about it when calli ng Technical
Support.
•
Only qualified personnel should open the system for maintenanc e.
•
If you are qualified to maintain the system your self, make certain
you are properl y grounded before opening the syst em chassis.
Powering Up the System 17
Completing the Installation
Installing a Cable Retractor
A cable retractor pr o vides the follo wing advantages:
•
Reduced strain on the dra w er cab les and connectors
•
Simplified maintenance because the cables are kept nea tly out of
the way
Installing a Cable Retractor
Position t he cable ret ractor to the rear side of the cabinet so t hat the
1.
mounting holes on both retractor and c abinet are aligned.
Using two scre ws, secur e the cab le retractor to th e mounting holes on
2.
the rear of the system dra w er.
18 Gateway ALR 8200R User’s Guide
Figur e 11: Inst alling a Cab le Retr actor
Dressing the Cables
Attach the cables to t he cable ret ractor .
Dressing the Cables
Route the cable(s) fr om the rear of the system drawer ove r to the cab le
1.
retractor , where it i s mounted on the rear of the dra w er .
Secure the cables to t he cable ret ractor with tie wraps ( the cable
2.
retractor is designed with ti e holes to permit installati on of tie wraps).
Figur e 12: Routi ng Cab le on the Cab le Retr actor
Leave e nough slack in the cab les to allo w the m to flex w hen the
3.
draw er is pulle d out.
Check the cables for ti ght spots wh ile the dra w er is being pull ed
4.
forward and pushe d back into place . Check for stress po ints, especiall y
at the bends in the cabl e retractor and w here the cab le retract or is
mounted to the vertical mounting rail.
Powering Up the System 19
Route the cables to the ir destinations and se cure with tie wraps as
5.
required.
If necessary , bundle and se cure exces s cable with a tie wrap to ke ep it
6.
out of the wa y.
Securing the System
Physical securi ty for the system is depen dent upon the securi ty pro vided b y
the cabinet.
Securing the System
Close the rear door of the system cabi net and lock if desire d.
1.
Push the system dra wer back until its front panel presses agains t the
2.
vertical mounting rails in the cabinet. Secure the dr a we r with four
screws.
Close the front door and lock if des ired.
3.
20 Gateway ALR 8200R User’s Guide
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