Epson Stylus Pro 11880 Repair Guide. Parts Catalog

Epson Stylus Pro 11880

Repair Guide

Parts Catalog

Pro 11880 Field Repair Guide

11/6/09

Table Of Contents

Table Of Contents - - - - - - - - - - - - - -															-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	1
Control Panel Map - - -	-	-	-	-		-	-	-		-	-		-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	7
Component Replacement	-	-	-	-		-	-	-		-	-		-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		- 18
Board (AID) Removal					-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	19
Board (Main) Removal					-	-	-	-	- -		-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	22
Board (Main) Installation -							-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	28
Board (Power Supply) Removal										-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	36
Cleaning Unit Removal						-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	38
Cleaning Unit Installation							-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	49
Cover (Left Side) Removal -								-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	63
Cover (Rear) Removal					-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	70
Cover (Right Side) Removal								-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	72
Cover (Top) Removal					-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	83
Cutter Blade Assembly Removal											-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	89
Cutter Blade Solenoid Removal										-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	92
Edge Detector (EdgeAD) Replacement															-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	93
Encoder (Carriage) Removal -									-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	97
Encoder Disk (Paper Feed) Removal														-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 101
Encoder (Paper Feed) Removal										-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 104
Encoder Strip (Carriage) Replacement															-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 107
Ink Bay Removal (Left) -						-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 109
Ink Bay Removal (Right) -							-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 120
Pressure Pump Assembly Removal -														-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 133
Print Head Removal				-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 138

Printer Component, Software Item, LCD Display, Printer Button

Page 1.

Pro 11880 Field Repair Guide																																							11/6/09
Print Head Installation									-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 150
Pulley (Paper Feed) Removal													-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 162
Sensor (Edge Detector) Removal															-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 164
Sensor (Ink Mark) Removal												-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 166
Take-Up Reel Instruction											-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 168
Troubleshooting - - - - - - - - - - - - -															-	-		-	-	-			-	-	-		-	-	-		-	-	-		-	-	-		177
Error Codes (Maintenance)												-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 178
Error Codes (Service)									-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 179
Paper Sensor Error								-	-	-	-	-	-	-	-	-	- -		-	-	- -			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 189
Borderless Printing Errors											-	-	-	- -		-	- -		-	-	- -			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 190
Color Shift			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 191
Drop of Ink - - - - - -									-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 192
Grainy or Ghosting								-	-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 193
Horizontal Banding								-	-	-	-	-	-	-	-	-	- -		-	-	- -			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 194
INK CARTRIDGE ERROR: REPLACE INK CARTRIDGE																											- -		- - - -				- - - -				- - - 196
No Control Panel Display											-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 201
Paper Jam Error						-	-	-	-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 202
Random Nozzle Firing									-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 203
Scratch - - - - - - - -									-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 204
Smudge		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 205
Smear	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 206
Stuck In Cut Sheet Mode											-	-	-	-	-	-	- -		-	-	- -			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 207
Vertical Banding - - -									-	-	-	-	-	- -		-	- -		-	-	- -			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 208
Adjustments - - -	-	-	-	-		-	-	-	-		-	-		-	-	-		-	-	-			-	-	-		-	-	-		-	-	-		-	-	-		209
1800 Error			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 210
AID -	- -	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 211

Printer Component, Software Item, LCD Display, Printer Button

Page 2.

Pro 11880 Field Repair Guide																																11/6/09
AID PG Adjustment		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 212
Auto Bi-D Adjustment			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 215
Auto Uni-D Adjustment				-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 216
Carriage Timing Belt Tension Adjustment													-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 217
Check Network Communication								-	-	-	-	-	- -		-	-	- -		-	-	-	-	-	-	-	-	-	-	-	-	-	- 222
Check Nozzle	- - -	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 224
Cleaning - - - - - - - - - -						- -		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 225
Clear Counter [when replacing AID] -											-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 226
Clear Counter [when replacing Carriage Unit] -																-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 227
Clear Counter [when replacing Carriagde Holder (Ink Pad)]																							-	-	-	-	-	-	-	-	-	- 228
Clear Counter [when replacing Cutter Solenoid]																	-	-	-	-	-	-	- -		-	-	-	-	- -		- - 229
Clear Counter [when replacing INK SYSTEM ASSY]																			- - -			- - -			- - - -				- -		- - 230
Clear Counter [when replacing PF Motor]													-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 231
Clear Counter [when replacing Pump Motor]															-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 232
Clear Counter [when replacing Pressure Motor]																	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 233
Clear Counter [when replacing Printhead]														-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 234
Clear Counter [when replacing switching PG] -																-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 235
CR Encoder Sensor Position Adjustment													-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 236
CR Lock UnLock/lock			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 237
Cutter Blade Position Adjustment -										-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 238
Fan Adjustment (CR)			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 241
Feed Adj. +T&B Adjustment						-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 242
Head Rank ID	- - -	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 244
Initial Ink Charge Flag On/Off							-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 246
Input Serial Number		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 247
IM Sensor Adjustment			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 248

Printer Component, Software Item, LCD Display, Printer Button

Page 3.

Pro 11880 Field Repair Guide																																	11/6/09
IM (Ink Mark) Sensor Position Adjustment															-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 249
Paper Feed Belt Adjustment -							-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 252
Paper Feed Encoder Alignment								-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 255
Paper Thickness Sensor Adjustment											-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 257
PG Adjustment - - - - -				- -		- -		- - -			-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 260
Platen Position Adjustment						-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 264
Print Head Slant Adjustment (CR)									-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 265
Print Head Slant Adjustment (PF)									-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 268
RearAD Sensor Calibration						-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 272
Rear Sensor Position Adjustment									-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 273
RTC & USBID Adjustment					-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 275
Skew Check	- - - -	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 277
Supersonic Cleaning		-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 278
Component Pictures - -	- - -			-	-	-		-	-	-		-		-	-		-	-	-		-	-	-		-	-	-		-	-	-		279
Board (EDM) Picture		-	-	-	-	- -		- - -			-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 280
Board (Carriage) Picture				-	-	-	-	- - -			-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 281
Board (Sub-B) Picture			-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 282
Board (Sub-C) Picture			-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 283
Board (Sub-D) Picture			-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 284
Board (Main)Picture		-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 285
Board (Power Supply) Picture							-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 286
Cleaning Unit	- - -	-	-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 287
Control Panel Picture			-	-	-	-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 293
CSIC Contact Assembly Pictures									-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 294
Cutter Blade Assembly Picture								-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 295
Encoder (Carriage) Pictures						-	-	-	-	-	-	-		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 296

Printer Component, Software Item, LCD Display, Printer Button

Page 4.

Pro 11880 Field Repair Guide																																	11/6/09
Encoder Disk (Paper Feed) Picture											-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 297
Ink Cartridge Pictures				-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 298
Pressure Pump Assembly Pictures											-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 300
Print Head Pictures			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 305
Pulley (Paper Feed) Picture							-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 307
Sensor (Edge Detector) Pictures										-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 308
Reference - - - - - - -	- -	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		309
Accessories List - - - -					-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 310
Carriage Release (Automatic)								-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 311
Carriage Release (Manual) -							-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 316
Cleaning and Draining Cartridges										-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 321
Color Order	- - -	-	-	-	-	-	- -		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 322
Connectors / Wiring			-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 324
Consumable/Service Parts List									-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 329
Cover Sensor (Front) Bypass Procedure														-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 331
Cover Sensor (Ink) Bypass Procedure													-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 332
Firmware History		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 333
Firmware History (Ethernet)							-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 335
Firmware Update Procedure Using FWUpdate.exe																			-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 336
Glossary - - - - - - - -					-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 337
Ink Draining Procedure					-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 343
Prime, On or Off -		-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 345
Revision History - - - -					-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 346
Sensors, Motors, Solenoids, and Fans													-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 349
Service Tools	- -	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 352
Stress Test (Test Image)					-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 353

Printer Component, Software Item, LCD Display, Printer Button

Page 5.

Pro 11880 Field Repair Guide	11/6/09

Utilities - - - - - - - - - -		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		-	-	-		354
Adjustment Wizard2				-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 355
FWUpdate.exe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 359
NVRAM.EXE -	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	- 363

Printer Component, Software Item, LCD Display, Printer Button

Page 6.

Pro 11880 Field Repair Guide	11/6/09

Control Panel Map

Power Light	Paper Check Light		Paper Source and Left Arrow
Pause Light		Ink Check Light		Paper Feed (Reverse) and UpArrow

Auto Backward Light

Auto Backward

		Enter	Auto Forward
		Pause and Reset	Auto Forward Light
	Power Button	Paper Feed (Forward) and Down Arrow
			Menu and Right Arrow

Printer Component, Software Item, LCD Display, Printer Button

Page 7.

Pro 11880 Field Repair Guide	11/6/09

Printers LCD Display

1.Printer Status

2.Remaining Roll Paper

3.Roll Paper Margin Setting

4.Custom Paper Setting

5.Paper Type and Roll Paper Auto Cut Setting

6.Platen Gap Setting

7.Ink Levels

8.Waste Ink Cartridge Level

SERVICEMAN MODE: Down, Right, and Pause, at power on.

SELF TESTING: Down, Right, and Enter, at power on.

Parameter Backup and Restore Mode: Down, Right, and Pause, at power on.

F/W DOWNLOAD MODE: Up, Down, Left, and Right, at power on.

Maintenance Mode 1: Pause, at power on.

Printer Component, Software Item, LCD Display, Printer Button

Page 8.

Pro 11880 Field Repair Guide		11/6/09
User Menu: Press the Menu button when
the printer displays Ready	3. MAINTENANCE
1. PRINTER SETUP.
PLATEN GAP: *STANDARD, NARROW, WIDE,		CUTTER ADJUSTMENT: EXEC
WIDER, WIDEST		CUTTER REPLACEMENT: EXEC
PAGE LINE: *ON, OFF		POWER CLEANING: EXECUTE
ROLL PAPER MARGIN: *DEFAULT, TOP/BOTTOM		CLEAN FOR EACH COLOR: C/VM, PK, MK/Y, LLK/LK,
15mm, TOP 35/BOTTOM		VLM/LC
15mm,15mm, 3mm		CLOCK SETTING: (mm/dd/yy hh:mm)
PAPER SIZE CHK: *ON, OFF		CONTRAST ADJUSTMENT: (nn)
PAPER SKEW CHECK: *ON, OFF
REFRESH MARGIN: *ON, OFF
AUTO NOZZLE CHECK: ON:PERIODICALLY*,	4. PRINTER STATUS.
ON:EVERY JOB, OFF
PRINT NOZZLE PATTERN: OFF*, ON:EVERY PAGE,		VERSION: (CURRENT FIRMWARE)
ON EVERY 10 PAGES,		PRINTABLE PAGES: (FOR EACH COLOR)
INITIALIZE SETTINGS: EXEC		(nnnnnn)PAGES
		INK LEVEL: (FOR EACH COLOR) (nnn%)
		MAINTENANCE TANK: LEFT (nnn%), CENTER
		REAR (nnn%), RIGHT (nnn%)
		USAGE COUNT: INK (nnnn.n)ML, PAPER (nn)ft (nn)
2. TEST PRINT.		inch
		CLEAR USAGE COUNT: INK:EXEC PAPER:EXEC
NOZZLE CHECK: PRINT		JOB HISTORY: N0.(n) INK:(n)ml, PAPER:(nnnn)cm2
STATUS SHEET: PRINT		TOTAL PRINTS: (n) PAGES
NETWORK STATUS SHEET: PRINT		EDM STATUS: ENABLED, LAST UPLOADED (mm/
JOB INFORMATION: PRINT		dd/yy hh:mm)
CUSTOM PAPER: PRINT

Printer Component, Software Item, LCD Display, Printer Button

Page 9.

Pro 11880 Field Repair Guide	11/6/09

5. PAPER SETUP.	6. Head Alignment.
PAPER TYPE: Photo Paper, Proofing Paper, Fine Art		PAPER THICKNESS: SELECT PAPER TYPE:
Paper, Matte Paper, Plain Paper, Others,		(Photo Paper, Proofing Paper, Fine Art Paper,
Custom Paper, No Paper Selected		Matte Paper, Plain Paper, Others SELECT
ROLL PAPER REMAINING (This Menu is only active		THICKNESS: (N)mil
when paper is not loaded and		ALIGNMENT: AUTO (UNI-D, BI-D 2-COLOR,
the Paper Lever is closed)		BI-D All, BI-D #1, BI-D #2,
REMAINING PPR SETUP: *OFF, ON:PRINT EVERY		BI-D #3, BI-D #3, BI-D #4)
PAGE, ON: AT ROLL EXCHANGE		MANUAL (UNI-D, BI-D 2-
ROLL PAPER LENGTH: (nnn)ft (REMAINING PPR		COLOR, BI-D All,)
SETUP must be on to enable)
ROLL LENGTH ALERT: (nn)ft (REMAINING PPR	7. NETWORK SETUP: (*DISABLE, ENABLE)
SETUP must be on to enable)
CUSTOM PAPER: Paper NO. (1-10)		IP ADDRESS SETTING: AUTO, PANEL,
PAPER TYPE: Photo Paper, Proofing Paper, Fine Art		BONJOUR: *ON, OFF
Paper, Matte Paper, Plain Paper, Others		INIT NETWORK SETTING: EXECUTE

PLATEN GAP: NARROW, STANDARD, WIDE,

WIDER, WIDEST

THICKNESS PATTERN: PRINT

CUT METHOD: *STANDARD, THIN PAPER, THICK

PAPER FAST, THICK PAPER SLOW

PAPER FEED ADJUST: (n.nn)%

DRYING TIME: (n.n)sec

PAPER SUCTION: *STANDARD, -1, -2, -3, -4

Printer Component, Software Item, LCD Display, Printer Button

Page 10.

Pro 11880 Field Repair Guide	11/6/09

Parameter Backup and Restore Mode

Release the Paper Lever, disengage 9 Ink Cartridges, remove the 3 Maintenance Tanks, hold the Down, Right, and Pause buttons and turn on the Printer. The Printer will display MENU: SELF TESTING.

Note: If the backup procedure fails, try re-booting the Printer and letting it come Ready. Then try the backup / restore procedure in READY mode.

Note: Parameter Backup can also be performed in F/W Download Mode. Parameter Restore can not.

F/W Download Mode

Hold the Up, Down, Left, and Right buttons and turn on the power. The Printer will display F/W Download.

Maintenance Mode 1: Press and hold the Pause button and turn on the Printer.

LANGUAGE: *ENGLISH, JAPANESE, FRENCH, GERMAN, ITALIAN, PORTUGUE, SPANISH, DUTCH (Panel Language)

UNIT: *FEET/INCH, METER (Set’s the unit of measure that the printer displays) CUT PRESSURE: *100% (0%-150%) (Adjusts the Paper Cutter pressure)

SS CLEANING: EXEC (Super Strong Cleaning)

PWR ON ROLL PPR FEED: *ON, OFF (On = Feeds the paper 3” lower, when auto cut is off)

(Off = Does not feed the paper 3” lower, when auto cut is off) SYLON MODE: *OFF, ON (Strobes the Ink Bay Lights while printing)

DEFAULT PANEL: EXEC (Resets to Factory Default all of the User Menus

INK INFO MENU: (FOR EACH COLOR) MANUFACTURER, COLOR, INK TYPE, INK CAPACITY, INK LEVEL, PRODUCTION DATE, EXPIRATION DATE, INK LIFE, INK AGE (CSIC information, for each ink cartridge)

Custom:*0 (0 - 9)

Printer Component, Software Item, LCD Display, Printer Button

Page 11.

Pro 11880 Field Repair Guide	11/6/09

ServiceMan Mode: Press and hold the Down, Right, and Pause buttons, and turn on the Printer

Note: SERVICEMAN MODE turns on the USB Port even if there is an error condition.

Note: The printer must be displaying SELF TESTING in order to work properly with the Adjustment Wizard.

SELF TESTING:

Test:

Version: F/W: F(nnnnnnnn.nn.nnnn) (Displays the current firmware version) Panel: Key, LCD, LED, Ink LED(Button, LCD, and LED tests for the control panel)

Sensor: Paper Thick: 00, 01,10,11 (Paper Thickness Sensor test)

Paper Lever: Down, Up (Paper Release Sensor test) Ink Button: Off/Off Ink (Cover Release Button Test) InkCvr: Close/Close (Ink Cover Sensor Test)

Cover: Close/Close (Front Cover Sensor test) MTank: On, ON, ON(CSIC Contact Test)

INK NOT: 1,2,3,4,5,6,7,8 (Ink Cartridge Sensor test for 9 Ink Bays) RearAD: (nnn nnn) (Rear Paper Sensor test)

Auto Reel Sens.: On, Off (Auto Pick Up Reel Paper Slack Sensor Test)

Auto Reel Conect: On

Head Temp: (nn)C (Displays the current Print Head temperature in degrees centigrade) Drv. Temp: (nn)C (Displays the current Print Head Driver temperature in degrees centigrade)

AutoChk: [Enter]Start (Do Not use very dangerous) this means you Dennis Habbley

Encoder: CR (nnnn) (Carriage Encoder test. Counts up, moving away from home position) PF (nnnn) (Paper Feed Encoder test. Counts up, as the paper advances.)

Fan: Paper(ALL): (Fan test for all paper suction fans)

Paper(Duty): (200% - 0%) (Tests the fan suction for all paper suction fans) Paper1: (Fan test for paper suction fan #1 (Right Side Fan))

Paper2: (Fan test for paper suction fan #2 (Left Side Fan (Center Fan on 9800))) Paper3: (Fan test for paper suction fan #3 (Left Side Fan))

HT Fan: (Fan test for the Head Driver Cooling Fan)

Printer Component, Software Item, LCD Display, Printer Button

Page 12.

Pro 11880 Field Repair Guide	11/6/09

Error History (list of past errors) CSIC: MTANK R/C/L

Cut Pressure: (0-100%)(approximately 55%)

Actuator2: Cutter Sol: [Enter], Start (Tests the Cutter Solenoid) InkCover Sol.: [Enter], Start (Tests the Ink Cover Solenoids) LeverLock Sol.: [Enter], Start (Tests the Lever Lock Solenoid) Ink Press Motor: [Enter], Start (Ink System Pressure Motor) Select Valve: [Enter], Start

Cap Motor: [Enter], Start (Tests the Cap Motor)

Auto Reel Motor: [Enter], Start (Tests the Auto Take Up Reel Motor) Edge Sns Lvl: [Enter], Start (Sets the black level of the Edge Detector)

Cap Uncap: UnCap, Cap

Adjustment

PG Adjust: Uncap, Cap (Sets the platen gap to standard and allows capping/uncapping of the Carriage). AID PG: [Enter]Start (Measures the distance between the Nozzle Plated and the Flushing Box)

Fan: Paper(ALL)(Runs all Suction Fans), Fan Adjust *0% (-10% to +10%) (Adjusts Suction Fans) Paper: Paper Thick 00, 01, 10, 11(Displays the output from the Paper Thickness Sensors) RearAD: [Enter]Start (nnn nnn nnn) (For adjusting the Rear Paper Sensor)

Init.Fill: [Enter]Start (Starts a initial fill)

Nozzle Check: Output Pattern: (Standard Nozzle Check)

Nozzle Alignment: Output Pattern: [Enter] Print, PG Select: 0.8mm, 1.2mm, 1.6mm, 2.1mm (Service nozzle check, displays Firmware Version)

Cutter: [Enter] Start:(Tests paper cutting)

Rear Sens.Pos: Set Cut Sheet Paper(Calibrates the EOF position for cut sheet media) InkCover Sol.: [Enter] Start (Tests in Ink Cover Solenoid)

Head Slant : CR, PF, Uncap, Cap (For adjusting Print Head rotation and camber)

IM Sensor: [Enter] Print(Adjusts sensitivity of the Edge Detector Sensor and the Ink Mark Sensor) Belleta Pos.Adj.: [Enter] Start, Belleta Pos. Confirm: [Enter], Start (Platen Position Adjustment) Check Skew: Please Set Paper (Tests for Paper Skewing)

Feed Adj.+T&B: [Enter] Print(Performs the 980mm, Top, Bottom, and Side Margin adjustments)

Printer Component, Software Item, LCD Display, Printer Button

Page 13.

Pro 11880 Field Repair Guide	11/6/09

Gap Adj: Auto, Manual Uni-D, Manual Bi-D PG1.6, Manual Bi-D PG0.8, (Auto and Manual Bi-D/ Uni-D) AID: [Enter] Start (Tests the Auto Ink Detection system)

Print Adj. Variable1: [Enter] Print (Prints the numeric adjustment variables currently set) Print Adj. Variable2: [Enter] Print (Prints the numeric adjustment variables currently set) Clean Head: Remove Ink, Sucktion Wiping

Print Head Exchange: Drain, Head Exchange

SELF TESTING: Press and hold the Down, Right, and Enter buttons and turn on the Printer.

Test:

Version: F/W: F(nnnnnnnn.nn.nnnn) (Displays the current firmware version) Panel: Key, LCD, LED, Ink LED(Button, LCD, and LED tests for the control panel)

Sensor: Paper Thick: 00, 01,10,11 (Paper Thickness Sensor test) Paper Lever: Down, Up (Paper Release Sensor test)

Ink Button: Off/Off

InkCvr: Close/Close

Cover: Close, Open (Cover Sensor test) MTank: On, ON, ON(CSIC Contact Test)

INK NOT: 1,2,3,4,5,6,7,8,9 (Ink Cartridge Sensor test for 9 Ink Bays) RearAD: (nnn nnn) (Rear Paper Sensor test)

Auto Reel Sens.: On, Off Auto Reel Conect: On

Head Temp: (nn)C (Displays the current Print Head temperature in degrees centigrade) Drv. Temp: (nn)C (Displays the current Print Head Driver temperature in degrees centigrade)

AutoChk: [Enter]Start (Do Not use very dangerous) this means you Dennis Habbley

Encoder: CR (nnnn) (Carriage Encoder test. Counts up, moving away from home position) PF (nnnn) (Paper Feed Encoder test. Counts up, as the paper advances.)

Fan: Paper(ALL): (Fan test for all paper suction fans)

Paper(Duty): (200% - 0%) (Tests the fan suction for all paper suction fans) Paper1: (Fan test for paper suction fan #1 (Right Side Fan))

Paper2: (Fan test for paper suction fan #2 (Left Side Fan

Printer Component, Software Item, LCD Display, Printer Button

Page 14.

Pro 11880 Field Repair Guide	11/6/09

Paper3: (Fan test for paper suction fan #3 (Left Side Fan)) HT Fan: (Fan test for the Head Driver Cooling Fan)

Error History (list of past errors) CSIC: MTANK R/C/L

Cut Adj.: (0 - 100%) (approximately 55%)

Actuator2: Cutter Sol: [Enter], Start (Tests the Cutter Solenoid) InkCover Sol.: [Enter], Start (Tests the Ink Cover Solenoids) LeverLock Sol.: [Enter], Start (Tests the Lever Lock Solenoid) Ink Press Motor: [Enter], Start (Ink System Pressure Motor) Select Valve: [Enter], Start

Cap Motor: [Enter], Start (Tests the Cap Motor)

Auto Reel Motor: [Enter], Start (Tests the Auto Take Up Reel Motor) Edge Sns Lvl: [Enter], Start (Sets the black level of the Edge Detector)

Cap Uncap: UnCap, Cap

Adjustment:

Input HeadRank: (Does not function, Japanese Bar Code Only) (QR Code)

Paper: Paper Thick 00, 01, 10, 11(Displays the output from the Paper Thickness Sensors) RearAD: [Enter]Start (nnn nnn nnn) (For adjusting the Rear Paper Sensor)

Init.Fill: [Enter]Start

Nozzle Check: Output Pattern: (Standard Nozzle Check)

Nozzle Alignment: Output Pattern: [Enter] Print, PG Select: 0.8mm, 1.2mm, 1.6mm, 2.1mm (Service nozzle check, displays Firmware Version, displays Head Rank)

Cutter: [Enter] Start:(Cut position check)

Fan: Paper(ALL)(Runs all Suction Fans), Fan Adjust *0% (-10% to +10%) (Adjusts Suction Fans) Rear Sens.Pos: Set Cut Sheet Paper(Calibrates the EOF position for cut sheet media)

InkCover Sol.: [Enter] Start PG Adjust: Uncap, Cap

Nozzle Check: Output Pattern: Cleaning:CL1, Cleaning:CL2, Cleaning:CL3(Standard Nozzle Check)

Head Slant:

AID PG: [Enter]Start

Printer Component, Software Item, LCD Display, Printer Button

Page 15.

Pro 11880 Field Repair Guide	11/6/09

Nozzle Check: Output Pattern: Cleaning:CL1, Cleaning:CL2, Cleaning:CL3(Standard Nozzle Check) AID: [Enter] Start

IM Sensor: [Enter] Print(Adjusts sensitivity of the Edge Detector Sensor and the Ink Mark Sensor) Check Skew: Please Set Paper

Feed Adj.+T&B: [Enter] Print(Performs the 980mm, Top and Bottom Margin adjustments) Belleta Pos..: [Enter] Start, Belleta Pos.Adj Confirm: [Enter], Start

Nozzle Check: Output Pattern: Cleaning:CL1, Cleaning:CL2, Cleaning:CL3(Standard Nozzle Check) Gap Adj: Auto, Manual Uni-D, Manual Bi-D PG1.6, Manual Bi-D PG0.8, (Auto and Manual Bi-D/ Uni-D) Print Adj. Variable1: [Enter] Print (Prints the numeric adjustment variables currently set)

Print Adj. Variable1: [Enter] Print (Prints the numeric adjustment variables currently set) Clean Head: Remove Ink, Sucktion Wiping

Counter Clear: (Clears a variety of counters)(Do not use)

Cleaning:

Std. CL1 (5.3ml)

Std. CL2

Std. CL3 Parameter:

Initialize:

All: Initialize OK? (Resets all of the following counters at once) PF Resolution: Initialize OK? (Resets this counter only) Head Record: Initialize OK? (Resets this counter only) Wiping Record: Initialize OK? (Resets this counter only) Waste Record: Initialize OK? (Resets this counter only) CRmot Record: Initialize OK? (Resets this counter only) PFmot Record: Initialize OK? (Resets this counter only) Lever Record: Initialize OK? (Resets this counter only) Cover Record: Initialize OK? (Resets this counter only)

Ink Cover Record: Initialize OK? (Resets this counter only) Cutter Record: Initialize OK? (Resets this counter only)

Update: InkParameter: Init. Fill: (Set, Reset) (Reset, turns off the initial fill)

Printer Component, Software Item, LCD Display, Printer Button

Page 16.

Pro 11880 Field Repair Guide	11/6/09

RTC: (mm/dd/yy hh:mm)

FunctionSelect: PulseMotorParam: Param0, Param1, Number of InkPress:3, 4

Display: Address: (nnnn)(Used for displaying data at specific RAM addresses)

Printer Component, Software Item, LCD Display, Printer Button

Page 17.

Pro 11880 Field Repair Guide	11/6/09

Component

Replacement

Printer Component, Software Item, LCD Display, Printer Button

Page 18.

Pro 11880 Field Repair Guide	11/6/09

Board (AID) Removal

1.Remove the Right Side Cover.

2.Remove 4 Screws that fasten the AID Board Assembly to the top of the Cleaning Unit.

Remove4 Screws.

Board (AID) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 19.

Pro 11880 Field Repair Guide	11/6/09

3. Turn over the AID Board Assembly, and unplug 2 Cables that connect it to the Printer.

1. Turn over the AID Board

Assembly.

2. Unplug 2 Cables.

Board (AID) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 20.

Pro 11880 Field Repair Guide	11/6/09

4.Remove 3 Screws that fasten the AID Board to the Case, and lift out the Board.

1.Remove 3 Screws.

the AID Board.

Board (AID) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 21.

Pro 11880 Field Repair Guide	11/6/09

Board (Main) Removal

Note: 11880 Main Board Part # 2113528 (the part # is stamped on the board)

Main Board Removal (Overview)

•Back up the Printer’s Parameters.

•Remove the Rear Cover.

•Unplug the Cables.

•Remove the Screws.

•Remove the Main Board.

•Remove the Ethernet Cover from the Main Board.

•Remove the EDM SIMM.

Main Board Removal (Detail)

1. Back up the Printer’s parameters using the Parameter Backup / Restore Utility (Nvram.exe)

Note: If the Printer’s parameters can not be “backed up”, print out the Print Head Calibration value (Head Rank). The Print Head Calibration value is printed on the Service Level Nozzle Check (ServiceMan Mode: Self Testing: Adjustment: Check Nozzle).

2.Turn off the Printer and UNPLUG from AC.

3.Remove the Cover (Rear).

Board (Main) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 22.

Pro 11880 Field Repair Guide

11/6/09

4. Unplug the 10 Foil Cables that attach the Main Board to the Printer.

Unplug 10 Foil Cables.

Board (Main) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 23.

Pro 11880 Field Repair Guide	11/6/09

5. Unplug the 19 Wired Cables that attach the Main Board to the Printer.

Unplug 19 Wired Cables.

Board (Main) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 24.

Pro 11880 Field Repair Guide	11/6/09

6. Remove 11 Screws that fasten the Main Board to the Printer.

Remove 11 Screws

Board (Main) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 25.

Pro 11880 Field Repair Guide	11/6/09

7. Lift out the Main Board, and separate the Ethernet Cover from the Board.

1. Lift out the Main Board.

2. Separate the Ethernet Cover from the Board.

Board (Main) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 26.

Pro 11880 Field Repair Guide	11/6/09

8. Remove the EDM SIMM from the Main Board.

1. Press here to release the EDM SIMM.

2. Lift out the EDM SIMM.

Board (Main) Removal

Printer Component, Software Item, LCD Display, Printer Button

Page 27.

Pro 11880 Field Repair Guide	11/6/09

Board (Main) Installation

Note: 11880 Main Board Part # 2113528 (the part # is stamped on the board)

Main Board Installation (Overview)

•Install the EDM SIMM on the New Main Board

•Install the Main Board.

•Install the Ethernet Cover onto the Main Board.

•Install the Screws.

•Plug in the Cables.

•Upload Firmware.

•Install the Printer’s Parameters.

•Perform the RTC&USBID Adjustment.

•Install the Rear Cover.

Main Board Installation (Detail)

1.Compare the New Main Board to the Old Main Board. Verify that the Components, Brackets, and Part Numbers match.

Board (Main) Installation

Printer Component, Software Item, LCD Display, Printer Button

Page 28.

Pro 11880 Field Repair Guide

11/6/09

2. Install the EDM SIMM onto the Main Board.

Install the EDM SIMM.

Board (Main) Installation

Printer Component, Software Item, LCD Display, Printer Button

Page 29.