Dell Latitude D820 User Manual [en, es, fr]

0 (0)

Dell™ Latitude™ D820

Quick Reference Guide

Model PP04X

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.

____________________

Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Latitude, and ExpressCharge are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP04X

December 2005

P/N MD971

Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5

Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

About Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

Checking the Battery Charge . . . . . . . . . . . . . . . . . . . . . . . .

13

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .

14

Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

15

Dell Technical Update Service . . . . . . . . . . . . . . . . . . . . . . .

15

Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . .

18

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21

Contents 3

4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For?

Find It Here

 

 

• A diagnostic program for my computer

Drivers and Utilities CD (also known as ResourceCD)

• Drivers for my computer

NOTE: The Drivers and Utilities CD may be optional and may

• My device documentation

not ship with your computer.

 

• Notebook System Software (NSS)

Documentation and drivers are already installed on your

 

computer. You can use the CD to reinstall drivers.

 

Readme files may be

 

included on your CD to

 

provide last-minute

 

updates about technical

 

changes to your computer

 

or advanced technical-

 

reference material for

 

technicians or experienced

 

users.

 

NOTE: Drivers and documentation updates can be found at

 

support.dell.com.

 

 

• How to remove and replace parts

Dell Latitude™ User’s Guide

• Specifications

1 Click StartHelp and SupportDell User and System

• How to configure system settings

GuidesSystem Guides.

• How to troubleshoot and solve problems

2 Click the User’s Guide for your computer.

 

 

• Warranty information

Dell™ Product Information Guide

• Terms and Conditions (U.S. only)

 

• Safety instructions

 

• Regulatory information

 

• Ergonomics information

 

• End User License Agreement

 

Quick Reference Guide

5

What Are You Looking For?

Find It Here

 

 

• Service Tag and Express Service Code

Service Tag and Microsoft® Windows® License

• Microsoft Windows License Label

These labels are located on the bottom of your computer.

 

• Use the Service Tag to identify your computer when you

 

use support.dell.com or contact technical support.

 

• Enter the Express

 

Service Code to direct

 

your call when

 

contacting technical

 

support.

Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions

Community — Online discussion with other Dell customers

Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

Customer Care — Contact information, service call and order status, warranty, and repair information

Service and support — Service call status and support history, service contract, online discussions with technical support

Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

Downloads — Certified drivers, patches, and software updates

Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates

for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support site.

NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com.

To download Notebook System Software:

1Go to support.dell.comDownloads.

2Enter your Service Tag or product model.

3In the Download Category drop-down menu, click All.

4Select the operating system and operating system language for your computer, and click Submit.

5Under Select a Device, scroll to System and Configuration Utilities, and click Dell Notebook System Software.

6 Quick Reference Guide

What Are You Looking For?

Find It Here

 

 

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click StartHelp and Support.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

 

 

click the arrow icon.

 

3

Click the topic that describes your problem.

 

4

Follow the instructions on the screen.

• Information on network activity, the Power Management

Dell QuickSet Help

 

Wizard, hotkeys, and other items controlled by Dell

To view Dell QuickSet Help, right-click the

icon

QuickSet

in the Microsoft® Windows® taskbar.

 

 

 

 

• How to reinstall my operating system

Operating System CD

 

 

NOTE: The Operating System CD may be optional and may

 

not ship with your computer.

 

The operating system is already installed on your computer.

To reinstall your operating system, use the optional

Operating System CD.

After you reinstall your operating system, use the

Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.

NOTE: The color of your CD varies based on the operating system you ordered.

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

1Unpack the accessories box.

2Set aside the contents of the accessories box, which you will need to complete the setup of your computer.

The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.

Quick Reference Guide

7

3 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

4 Open the computer display and press the power button to turn on the computer (see Front View).

NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at least once.

8 Quick Reference Guide

Dell Latitude D820 User Manual

About Your Computer

Front View

 

 

 

 

1

 

 

 

 

 

2

 

 

 

 

3

13

 

 

 

 

 

12

 

 

 

 

 

11

 

 

 

4

 

 

 

 

 

10

 

 

 

 

 

 

 

 

 

5

9

 

 

 

 

 

 

 

 

 

6

8

 

 

 

 

 

 

 

 

 

7

 

 

 

 

 

 

 

1

display latch

8

touch pad/track stick buttons

 

 

 

 

 

 

2

display

9

track stick

 

 

 

 

 

 

3

power button

10

keyboard status lights

 

 

 

 

 

 

4

device status lights

11

volume control buttons

 

 

 

 

 

 

5

speakers (2)

12

mute button

 

 

 

 

 

 

6

keyboard

13

ambient light sensor

 

 

 

 

 

 

7

touch pad

 

 

 

 

 

 

 

 

 

Quick Reference Guide

9

Left Side View

1

2

3

4

5

6

7

8

9

10

 

 

 

 

 

 

 

 

1

security cable slot

 

6

 

infrared sensor

 

 

 

 

 

 

 

 

 

 

 

2

air vents

 

 

7

 

wireless switch

 

 

 

 

 

 

 

 

 

3

1394 connector

 

8

 

wireless activity light

 

 

 

 

 

 

 

 

 

4

audio connectors

 

9

 

PC Card slot

 

 

 

 

 

 

 

 

 

 

5

ExpressCard slot

 

10

 

smart card slot

 

 

 

 

 

 

 

 

 

 

 

 

Right Side View

 

1

2

 

 

 

1 media bay

2 USB connectors (2)

 

 

 

 

10 Quick Reference Guide

Back View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

 

 

1

2

3

4

5

 

6

7

8

 

 

 

 

 

 

 

1

network connector (RJ-45)

5

 

serial connector

 

 

 

 

 

 

 

 

 

 

2

USB connector

 

 

6

 

video connector

 

 

 

 

 

 

 

 

3

powered USB connector

 

7

 

AC adapter connector

 

 

 

 

 

 

 

 

4

modem connector (RJ-11)

 

8

 

air vents

 

 

 

 

 

 

 

 

 

 

 

 

Bottom View

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

2

 

6

5

 

4

 

3

 

 

 

 

1

battery-bay latch release

4

docking-device connector

 

 

 

 

2

battery

5

fan air vents

 

 

 

 

3

memory module cover

6

hard drive

 

 

 

 

Quick Reference Guide

11

Using a Battery

Battery Performance

NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.

NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, access the Control Panel→ Power Options, and then click the Power Meter tab.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

Battery operating time varies depending on operating conditions. You can install an optional second battery in the media bay to significantly increase operating time.

Operating time is significantly reduced when you perform operations including, but not limited to, the following:

Using optical drives

Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices

Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games

Running the computer in maximum performance mode

NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.

You can check the battery charge before you insert the battery into the computer (see "Checking the Battery Charge" on page 13). You can also set power management options to alert you when the battery charge is low.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.

12 Quick Reference Guide

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.

Dell™ QuickSet Battery Meter

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.

For more information about QuickSet, right-click the icon in the taskbar, and click Help.

Microsoft® Windows® Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, doubleclick the icon on the taskbar.

If the computer is connected to an electrical outlet, a icon appears.

Charge Gauge

By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check:

Battery charge (check by pressing and releasing the status button)

Battery health (check by pressing and holding the status button)

The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can show a status of "charged" but maintain a reduced charge capacity (health).

Check the Battery Charge

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.

Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.

Quick Reference Guide

13

To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See the specifications in your User’s Guide.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted. You can change the settings for the battery alarms in QuickSet or the Power Options Properties window.

Charging the Battery

NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.

NOTICE: You must remove all external cables from the computer to avoid possible connector damage.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

To remove the battery:

1If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

2Ensure that the computer is turned off.

14 Quick Reference Guide

3Slide the battery-bay latch release on the bottom of the computer until the release clicks.

4Using the tab on the battery, lift the battery out of the computer.

1

2

3

 

 

 

1

battery

2

battery tab

3

battery-bay latch release

To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see "Charging the Battery" on page 14).

Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Quick Reference Guide

15

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

1Shut down the computer.

2If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

3Connect the computer to an electrical outlet.

4The Dell Diagnostics can be invoked in one of two ways:

Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

16 Quick Reference Guide

Starting the Dell Diagnostics From the Drivers and Utilities CD

1Insert the Drivers and Utilities CD.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.

4Select the Boot from CD-ROM option from the menu that appears and press <Enter>.

5Type 1 to start the menu and press <Enter> to proceed.

6Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7When the Dell Diagnostics Main Menu appears, select the test that you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. The test typically takes

 

10 to 20 minutes and requires no interaction on your

 

part. Run Express Test first to increase the possibility of

 

tracing the problem quickly.

 

 

Extended Test

Performs a thorough check of devices. The test typically

 

takes 1 hour or more and requires you to answer

 

questions periodically

 

 

Custom Test

Tests a specific device. You can customize the tests you

 

want to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and

 

allows you to select a test based on the symptom of the

 

problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

Quick Reference Guide

17

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and

 

the problem description.

 

 

Help

Describes the test and may indicate requirements for

 

running the test.

 

 

Configuration

Displays your hardware configuration for the selected

 

device.

 

The Dell Diagnostics obtains configuration information

 

for all devices from system setup, memory, and various

 

internal tests, and it displays the information in the

 

device list in the left pane of the screen. The device list

 

may not display the names of all the components

 

installed on your computer or all devices attached to your

 

computer.

 

 

Parameters

Allows you to customize the test by changing the test

 

settings.

 

 

4When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.

When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

18 Quick Reference Guide

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

END THE PROGRAM

1Press <Ctrl><Shift><Esc> simultaneously.

2Click Task Manager.

3Click Applications.

4Click the program that is no longer responding.

5Click End Task.

CHECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Microsoft® Windows® operating system

RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.

2Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE S t a r t MENU

Quick Reference Guide

19

SCAN THE COMPUTER FOR SPYWARE If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

RUN THE DELL DIAGNOSTICS See "Dell Diagnostics" on page 16. If all tests run successfully, the error condition is related to a software problem.

20 Quick Reference Guide

Index

B

battery

charge gauge, 13 charging, 14

checking the charge, 13 performance, 12 power meter, 13 removing, 14

storing, 15

C

CDs

operating system, 7

computer crashes, 18-19

slow performance, 20 stops responding, 18

D

Dell

support site, 6

Dell Diagnostics, 16

Dell Premier Support

website, 5

diagnostics Dell, 16

documentation

M

End User License

Microsoft Windows label, 6

Agreement, 5

 

ergonomics, 5

 

online, 6

O

Product Information Guide, 5

 

regulatory, 5

operating system

safety, 5

CD, 7

User’s Guide, 5

reinstalling, 7

warranty, 5

Operating System CD, 7

 

E

End User License

Agreement, 5

ergonomics information, 5

H

hardware

Dell Diagnostics, 16

Help and Support Center, 7

help file

Windows Help and Support Center, 7

L

labels

Microsoft Windows, 6 Service Tag, 6

P

problems

blue screen, 19 computer crashes, 18-19

computer does not start up, 18 computer stops responding, 18 Dell Diagnostics, 16

lockups, 18 program crashes, 19

program stops responding, 19 programs and Windows

compatibility, 19 slow computer

performance, 20 software, 18-19 spyware, 20

Product Information Guide, 5

Q

QuickSet Help, 7

Index 21

R

T

regulatory information, 5

troubleshooting

ResourceCD

Dell Diagnostics, 16

Help and Support Center, 7

Dell Diagnostics, 16

 

S

safety instructions, 5

serial connector description, 11 system view, 11

Service Tag, 6

software problems, 19

spyware, 20

Starting the Dell Diagnostics

From the Drivers and

Utilities CD, 17

Starting the Dell Diagnostics

From Your Hard Drive, 16

support website, 6

system views back, 11 bottom, 11 front, 9 left side, 10

right side, 10

U

User’s Guide, 5

W

warranty information, 5

Windows XP

Help and Support Center, 7 Program Compatibility

Wizard, 19 reinstalling, 7

wizards

Program Compatibility Wizard, 19

22 Index

Dell™ Latitude™ D820

Guide de référence rapide

Modèle PP04X

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Remarques, avis et précautions

REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur.

AVIS : Un AVIS vous avertit d’un risque de dommage matériel ou de perte de données et vous indique comment éviter le problème.

PRÉCAUTION : Une PRÉCAUTION indique un danger d'endommagement du matériel, de blessure personnelle, ou de mort.

Abréviations et sigles

Si vous avez acheté un ordinateur Dell™ Série n, les références du présent document concernant les systèmes d'exploitation Microsoft® Windows® ne sont pas applicables.

____________________

Les informations contenues dans ce document sont sujettes à modification sans préavis. © 2005 Dell Inc. Tous droits réservés.

La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite.

Marques utilisées dans ce document : Dell, le logo DELL, Latitude et ExpressCharge sont des marques de Dell Inc. ; Intel est une marque déposée d'Intel Corporation ; Microsoft, Outlook et Windows sont des marques déposées de Microsoft Corporation.

D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.

Modèle PP04X

Décembre 2005

Réf. MD971

Rév. A00

Table des matières

Recherche d'informations . . . . . . . . . . . . . . . . . . . . . . . . . . . .

27

Configuration de votre ordinateur . . . . . . . . . . . . . . . . . . . . . . . .

31

À propos de votre ordinateur . . . . . . . . . . . . . . . . . . . . . . . . . .

32

Vue frontale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

Vue du côté gauche. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Vue du côté droit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Vue arrière . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

Vue de dessous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

34

Utilisation d'une batterie . . . . . . . . . . . . . . . . . . . . . . . . . . . .

35

Performances de la batterie . . . . . . . . . . . . . . . . . . . . . . . .

35

Vérification de la charge de la batterie. . . . . . . . . . . . . . . . . . .

36

Chargement de la batterie . . . . . . . . . . . . . . . . . . . . . . . . .

37

Remplacement de la batterie . . . . . . . . . . . . . . . . . . . . . . . .

38

Stockage de la batterie . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Dépannage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Service Dell Technical Update . . . . . . . . . . . . . . . . . . . . . . .

39

Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39

Blocages et problèmes logiciels . . . . . . . . . . . . . . . . . . . . . .

42

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

45

Table des matières

25

26 Table des matières

Recherche d'informations

REMARQUE : Il se peut que certaines fonctionnalités et certains supports soient en option et ne soient pas livrés avec votre ordinateur. Certaines fonctionnalités ne sont pas nécessairement disponibles dans tous les pays.

REMARQUE : Il est possible que des informations supplémentaires soient livrées avec votre ordinateur.

Que recherchez-vous ?

Cherchez ici

 

 

• Programme de diagnostic pour mon ordinateur

CD Drivers and Utilities (également appelé CD ResourceCD)

• Pilotes pour mon ordinateur

REMARQUE : Il se peut que le CD Drivers and Utilities soit

• Documentation concernant mon périphérique

en option et qu'il ne soit pas livré avec votre ordinateur.

• NSS (Notebook System Software)

La documentation et les pilotes sont déjà installés sur

 

l'ordinateur. Vous pouvez utiliser le CD pour réinstaller les

 

pilotes.

 

Des fichiers « Lisez-moi »

 

peuvent être inclus sur

 

votre CD ; ces fichiers

 

fournissent des

 

informations sur les

 

modifications techniques

 

de dernière minute

 

apportées à votre système

 

ou des informations de

 

référence destinées aux

 

techniciens ou aux

 

utilisateurs expérimentés.

 

REMARQUE : Les dernières mises à jour des pilotes et de la

 

documentation se trouvent à l'adresse support.dell.com.

Comment retirer et remplacer des pièces

Caractéristiques

Comment configurer les paramètres du système

Comment déterminer et résoudre des problèmes

Guide d'utilisation Dell Latitude™

1 Cliquez sur Start (Démarrer)Help and Support (Aide et support)Dell User and System Guides (Guides d'utilisation du système Dell)System Guides (Guides du système).

2 Cliquez sur le Guide d'utilisation de votre ordinateur.

Guide de référence rapide

27

Que recherchez-vous ?

Cherchez ici

 

 

• Informations sur les garanties

Guide d'information sur le produit Dell™

Termes et Conditions (États-Unis uniquement)

Consignes de sécurité

Informations sur les réglementations

Informations relatives à l'ergonomie

Contrat de licence pour utilisateur final

Numéro de service et code de service express

Étiquette de licence Microsoft Windows

Numéro de service et licence Microsoft® Windows®

Ces étiquettes sont situées sur la base de votre ordinateur.

Utilisez le numéro de service pour identifier votre ordinateur lorsque vous accédez au site Web support.dell.com ou lorsque vous appelez le service de support technique.

• Entrez le code de service express pour orienter votre appel lorsque vous contactez le service de support technique.

28 Guide de référence rapide

Que recherchez-vous ?

Cherchez ici

 

 

• Solutions — Conseils et astuces de dépannage, articles

Site Web de support Dell — support.dell.com

de techniciens, cours en ligne et questions fréquemment

REMARQUE : Sélectionnez votre région pour afficher le site

posées

de support approprié.

• Forum clients — Discussion en ligne avec d'autres

REMARQUE : Les clients des grandes entreprises, du

clients Dell

gouvernement et du domaine de l'éducation peuvent

• Mises à niveau — Informations sur les mises à niveau

également utiliser le site Web personnalisé Premier Support

des composants, comme la mémoire, l'unité de disque

de Dell à l'adresse premier.support.dell.com.

dur et le système d'exploitation

 

• Service clientèle — Coordonnées, appels de service et

 

état des commandes, garantie et informations sur les

 

réparations

 

• Service et support — État des appels de service et

 

historique du support, contrat de service, discussions en

 

ligne avec le support technique

 

• Référence — Documentation de l'ordinateur, détails sur

 

la configuration de l'ordinateur, caractéristiques de

 

produit et livres blancs

 

• Téléchargements — Pilotes, correctifs et mises à jour

 

logicielles agréés

 

• NSS (NotebookSystem Software)— Si vous réinstallez le

Pour télécharger Notebook System Software (NSS) :

système d'exploitation de l'ordinateur, vous devez

1 Allez à l'adresse support.dell.comDownloads

également réinstaller l'utilitaire NSS. NSS fournit des

(Téléchargements).

mises à jour essentielles pour votre système

2 Saisissez votre numéro de service ou le modèle de

d'exploitation et la prise en charge des lecteurs de

l'appareil.

disquettes USB Dell™ de 3,5 pouces, des processeurs

3 Dans le menu déroulant Download Category

Intel®, des lecteurs optiques, et des périphériques USB.

(Télécharger une catégorie), cliquez sur All (Toutes).

NSS est requis pour le bon fonctionnement de votre

4 Sélectionnez le système d'exploitation et la langue du

ordinateur Dell. Ce logiciel détecte automatiquement

système d'exploitation de votre ordinateur, puis cliquez

votre ordinateur et son système d'exploitation, et installe

sur Submit (Soumettre).

les mises à jour appropriées à votre configuration.

5 Sous Select a Device (Sélectionner un périphérique),

 

 

rendez-vous à System and Configuration Utilities

 

(Utilitaires de système et de configuration), puis cliquez

 

sur Dell Notebook System Software (NSS).

 

 

• Comment utiliser Windows XP

Centre d'aide et de support de Windows

• Comment utiliser des programmes et des fichiers

1 Cliquez sur Start (Démarrer)Help and Support (Aide

• Comment personnaliser mon bureau

et support).

 

2 Tapez un mot ou une expression qui décrit votre

 

problème, puis cliquez sur l'icône en forme de flèche.

 

3 Cliquez sur la rubrique qui décrit votre problème.

 

4 Suivez les instructions qui s'affichent à l'écran.

Guide de référence rapide

29

Loading...
+ 65 hidden pages