Blackberry Nextel 6510 Getting Started Manual

BlackBerry 6510 from
Nextel

Getting Started Guide

®

BlackBerry 6510 from Nextel
Getting Started Guide
Last modified: 27 May 2003

Part number: MAT-05260-004 PDF-06578-001

At the time of publication, this documentation complies with software
version 3.6.1.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion, ‘Always
On, Always Connected’, the “envelope in motion” symbol and the
BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.

The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.com/patents.shtml for a
current listing of applicable patents.

Nextel, the Nextel logo, Nextel Direct Connect, Push-to-Talk, PTT, and all
other Nextel product and/or service names referenced throughout this guide
are either a trademark, service mark or registered trademark of Nextel
Communications, Inc. All rights reserved.

While every effort has been made to achieve technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.

Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada

Published in Canada

ASY-06449-007

Contents

Important safety information .............................................................. 5

Important safety/compliance information ..................................11

FCC compliance statement (USA) ................................................15

Industry Canada certification........................................................16

Welcome to your wireless solution.................................................... 17

Is this the correct guide for me?....................................................19

Understanding your BlackBerry solution ...................................21

About this guide..............................................................................24

Contents of your package ..............................................................26

System requirements ......................................................................29

Customer support ...........................................................................30

Getting started .................................................................................... 31

Before you begin .............................................................................32

Setting up your handheld ..............................................................33

Inserting the SIM card ....................................................................34

Inserting the battery .......................................................................36

Installing the desktop software.....................................................38

Charging your handheld’s battery ...............................................39

Adding handheld applications to the desktop software...........44

Connecting your handheld to your computer using a USB port.

46

Loading handheld applications ....................................................48

Turning on and turning off your handheld ................................49

Turning on and turning off the radio...........................................50

Registering with the Nextel wireless network............................51

Integrating with an enterprise email account .............................53

Integrating with a new or existing ISP email account ...............55

Sending a test email message ........................................................55

Reading your test email message .................................................56

Setting the date and time ...............................................................58

Locking your handheld..................................................................59

Placing emergency calls .................................................................61

Product information ...........................................................................63

Mechanical properties ....................................................................63

Display and control features .........................................................63

Power ................................................................................................64

Recommended operating and storage temperature parameters

64

Radio specifications ........................................................................64

Frequency.........................................................................................65

Regulatory conformance................................................................65

Index..................................................................................................... 67

Important safety information

Read these safety and operation instructions before
operating the BlackBerry Wireless Handheld™ or any
BlackBerry Wireless Handheld charging units. Retain
these instructions for future use.

Note: Refer to “Important safety/compliance information”

on page 11 for more information on safety regulations for

your handheld.

ELECTRICAL SAFETY

This handheld (model number R6510IN) is intended for
use when supplied with USB cable HDW-04162-001,
Travel Charger accessory ASY-04078-001
(ACC-04074-001), Automotive Charger accessory
ASY-04195-001 (ACC-04173-001), or any other charging
units provided or specifically approved by Research In
Motion Limited (RIM
Other usage will invalidate any warranty provided with
this apparatus and may be dangerous.

Warning: Before use, please ensure that the mains voltage

is in accordance with the input voltage printed on the

power supply.

To be operated on mains with a circuit breaker rated 16A

max.

Protect against beating rain. For indoor use only.

®

) for use with this equipment.

Important safety information

ACCESSORIES

Use only those accessories approved by RIM. The use of any
accessories not approved by RIM for use in conjunction with the
handheld will invalidate any approval or warranty applicable to the
handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the
areas where you drive. Always obey them. The use of any alert
device to operate a vehicle's lights or horn on public roads is not
permitted.

Avoid using the handheld in any environment requiring your full
attention, such as when driving a vehicle. If you need to use your
handheld while driving, have a passenger in the vehicle use the
handheld for you, or find a safe location to halt your vehicle prior to
using the handheld. Do not use any charging unit as a means of
storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.

For Vehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, such as the
BlackBerry Wireless Handheld, in the area over the air bag or in the
air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could
result.

6 BlackBerry Wireless Handheld

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless handheld.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you
have any questions regarding the effect of RF signals on your
pacemaker. If you have a pacemaker, ensure that you are using the
handheld in accordance with the safety requirements associated
with your particular pacemaker, which may include the following:

• Always keep the handheld more than 20 cm (six inches) from
the pacemaker when the handheld is turned ON;

• Do not carry the handheld in a breast pocket;

• If the handheld has a voice option, use the ear opposite the
pacemaker for making and receiving calls to minimize the
potential for interference.

• If you have any reason to suspect that interference is taking
place, turn your handheld OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids.
In the event of such interference, consult Nextel
manufacturer of your hearing aid to discuss alternatives.

®

or contact the

Other Medical Devices

If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.

Getting Started Guide 7

Important safety information

Turn your handheld OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive
to external RF energy.

Posted Facilities

Turn your handheld OFF in any facility where posted notices so
require.

BLASTING AREAS

To a voi d interferin g wi th blasting operations, turn the wireless
feature of your handheld OFF when in a “blasting area” or in areas
posted: “Turn off two-way radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld OFF when in any area with a potentially
explosive atmosphere and obey all signs and instructions. Sparks in
such areas could cause an explosion or fire resulting in bodily injury
or even death.

Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as
gasoline/petrol stations; below deck on boats; fuel or chemical
transfer or storage facilities; vehicles using liquefied petroleum gas
(such as propane or butane); areas where the air contains chemicals
or particles, such as grain, dust, or metal powders; and any other
area where you would normally be advised to turn off your vehicle
engine.

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a
lithium-ion battery, neither the handheld nor the lithium battery
should be disposed of in fire. Dispose of the lithium battery in

8 BlackBerry Wireless Handheld

accordance with the laws and regulations in your area governing
disposal of such cell types. To recharge the battery, use approved
battery chargers only. Keep the battery away from children.

Warning: The battery may present a fire or chemical burn hazard if
mistreated. Do not disassemble, crush, puncture, or heat the battery
above 60 degrees Celsius. Do not allow metal objects to contact the
battery terminals. Use only the battery that Research In Motion specifies
for use with your BlackBerry 6510 Wireless Handheld. The use of another
battery may present a risk of fire or explosion.

Power source: Charging units should be operated only from the
type of power source indicated on the marking label and are
intended for indoor use only. Do not use the travel charger or any
other charging units outside or in any area exposed to the elements.
Refer to the operating instructions in this manual for more
information on the battery and power supply.

Do not overload wall outlets, extension cords, or integral
convenience receptacles as this may result in a risk of fire or electric
shock. To reduce the risk of damage to the cord or the plug, pull the
plug rather than the cord when you disconnect the apparatus from
the wall outlet or convenience receptacle.

Liquids and foreign objects: Never push objects of any kind into
the BlackBerry Wireless Handheld or any accessories through
openings as they may short-out parts and this may result in a fire or
electric shock. Do not use the handheld or any accessories near
water (for example near a bathtub, or a sink, in a wet basement, near
a swimming pool, etc.). Never spill liquid of any kind on the
handheld or any accessories. Unplug the USB cable from your
computer and the travel charger from the wall before cleaning.

Stability: Do not place the handheld, charging unit, or any
accessories on any unstable surface, such as a cart, stand, tripod,
bracket, or table. It may fall, thereby potentially causing serious
injury to a child or adult, and/or serious damage to the handheld,
charging unit, or any accessories. Take care when using the

Getting Started Guide 9

Important safety information

handheld with any charging units to place the charging unit in a
secure and stable spot and route the power cord in a way that
reduces the risk of injury to others, such as by tripping or choking.

Care: Do not use liquid or aerosol cleaners or solvents. Clean only
with a dry cloth.

High heat: The handheld and any accessories should be situated
away from any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.

Power Cord: Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus. Unplug this apparatus
during lightning storms or when unused for long periods of time.

Service: Unplug the USB cable from your computer and the travel
charger from the wall and refer the handheld, charging unit, and
any accessories for service to qualified service personnel if:

• the power supply cord, plug, or connector to the handheld is
damaged

• liquid has been spilled or objects have fallen into the handheld,
charging unit, or any electrical accessories

• the handheld, charging unit or accessory has been exposed to
rain or water

• the handheld, charging unit, or accessory becomes very hot to
the touch

• the handheld, charging unit or accessory has been dropped or
damaged in any way

• the external antenna components have been damaged in any
way

• the handheld, charging unit or accessory does not operate
normally by following the instructions contained in this guide

10 BlackBerry Wireless Handheld

Important safety/compliance information

• the handheld, charging unit or accessory exhibits a distinct
change in performance.

All servicing should be undertaken by qualified service personnel.

Do not attempt to disassemble the handheld, charging unit, or any
accessories.

Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus or any accessories to rain or moisture. Adjust only those
controls that are covered in this manual. An improper adjustment of
other controls may result in damage and will often require extensive
work by a qualified technician to restore the handheld or charging unit
to its normal operation.

Failure to observe all safety instructions contained in this guide will
void the Limited Warranty, and may lead to suspension or denial of
services to the offender, or legal action, or both.

Important safety/compliance
information

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals. Your wireless handheld complies
with U.S. Federal Communications Commission (FCC) and
Industry Canada (IC) guidelines respecting safety levels of RF
exposure for handheld wireless devices, which in turn are
consistent with the following safety standards previously set by
Canadian, U.S., and international standards bodies:

• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with
Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3kHz to 300 GHz

Getting Started Guide 11

Important safety information

• National Council on Radiation Protection and Measurements
(NCRP) Report 86, -1986, Biological Effects and Exposure
Criteria for Radio Frequency Electromagnetic Fields

• Health Canada, Safety Code 6, 1999, Limits of Human Exposure
to Radiofrequency Electromagnetic Fields in the Frequency
Range from 3 kHz to 300 GHz

• International Commission on Non-Ionising Radiation
Protection (ICNIRP) 1998, Guidelines for limiting exposure to
time-varying electric, magnetic, and electromagnetic fields (up
to 300 GHz)

To maintain compliance with FCC and IC RF exposure guidelines,
use only RIM supplied or approved accessories intended for use
with your BlackBerry 6510 Wireless Handheld. The RIM handheld
is designed to be carried in an approved holster when carried on
your body. When carrying the BlackBerry Wireless Handheld while
switched on, use the specific RIM holster that has been tested for
compliance. Use of accessories that are not approved by RIM for use
in conjunction with your handheld may violate FCC and IC RF
exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and
Industry Canada of the Canadian Government (IC). These limits are
part of comprehensive guidelines and establish permitted levels of
RF energy for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of

12 BlackBerry Wireless Handheld

Important safety/compliance information

scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and
health.

The exposure standard for wireless mobile handhelds employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are
conducted using standard operating positions specified by the
FCC/IC with the handheld transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level
of the handheld while operating can be well below the maximum
value. This is because the handheld is designed to operate at
multiple power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public,
it must be tested and certified to the FCC/IC that it does not exceed
the limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and locations
(e.g., at the ear and worn on the body) as required by the FCC/IC for
each model. The highest SAR value for this model handheld when
tested for use at the ear is 0.919 W/kg and when worn on the body,
as described in this user guide, is 0.491 W/kg. (Body-worn
measurements differ among wireless handheld and phone models,
depending upon available accessories and FCC/IC requirements).
While there may be differences between the SAR levels of various
wireless devices and at various positions, they all meet the
government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model
handheld with all reported SAR levels evaluated as in compliance
with the FCC RF emission guidelines. SAR information on this
model handheld is on file with the FCC and can be found under the
Display Grant section of

http://www.fcc.gov/oet/fccid after

searching on FCC ID L6AR6510IN.

Getting Started Guide 13

Important safety information

Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) web site at
___________________________________

* In the United States and Canada, the SAR limit for mobile
handhelds used by the public is 1.6 watts/kg (W/kg) averaged over
one gram of tissue for the body or head (4.0 W/kg averaged over 10
grams of tissue for the extremities - hands, wrists, ankles, and feet).
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.

http://www.wow-com.com.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna
modifications or attachments could damage the handheld and may
violate applicable laws and regulations by causing radio frequency
(RF) energy to be above the recommended limits. Any such
unauthorized use, modification or attachment will invalidate the
warranty provided with the handheld and may be dangerous.

If the external antenna components have been damaged in any way,
refer the handheld for service to qualified service personnel.
Operation with a damaged antenna could damage the handheld
and may result in dangerous usage conditions.

AIRCRAFT

Federal Aviation Administration (FAA)/FCC regulations prohibit
using the radio of your handheld while in the air. Switch the radio
of your handheld OFF before boarding an aircraft. The effect of the
use of your handheld radio in an aircraft is unknown. Such use may
affect aircraft instrumentation, communication and performance,
may disrupt the network, may otherwise be dangerous to the

14 BlackBerry Wireless Handheld

FCC compliance statement (USA)

operation of the aircraft, and may be illegal. All other applications of
your handheld may be used in accordance with airline regulations
for electronic devices.

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including
interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user’s authority
to operate this equipment.

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio
communications.

There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

Getting Started Guide 15

Important safety information

• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

Industry Canada certification

This device complies with Industry Canada RSS 119, under
certification number 2503A-R6510IN.

Class B compliance

This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.

16 BlackBerry Wireless Handheld

Welcome to your wireless solution

BlackBerry™ is an end-to-end wireless solution that
keeps mobile professionals connected to people and
information while on the go. It provides users with
wireless access to a full suite of business applications,
including email, corporate data, phone, SMS, web and
organizer features. BlackBerry incorporates the
industry’s best software, services and hardware,
providing the most comprehensive wireless solution for
corporate environments.

The BlackBerry 6510 handheld includes advanced
wireless technology. It has an optimized keyboard,
integrated speaker and microphone, thumb-operated
trackwheel, easy-to-use backlit screen, intuitive menu­driven interface, and quick access to email, phone,
Nextel Direct Connect™, organizer, and web
applications

The following applications are available on your
handheld:

• Messages: Manage email messages, peer-to-peer
messages (also known as PIN messages), and short
message service (SMS) messages and phone call
logs.

• Saved Messages: Store messages for future
viewing.

Welcome to your wireless solution

• Search Messages: Locate messages with the search tool.

• Compose: Create and send email and personal identification
number (PIN) messages.

• Phone: Place phone calls and Nextel Direct Connect calls, put
phone calls on hold, mute phone calls, set call forwarding,
initiate 3-way calls, and make phone call notes.

• Address Book: Store your personal directory of contact
information.

• Calendar: Add, edit, and delete appointments using Day,
Agenda, Week, or Month view. Enable wireless calendar
synchronization.

• Tasks: Add, edit, and delete tasks, and mark tasks as complete.

• MemoPad: Add, edit, and delete memos.

• Calculator: Perform basic mathematical calculations and
measurement conversions.

• Alarm: Set the Alarm on your handheld to sound every day or
only on weekdays.

®

• Nextel Online

: Opens a web page with news, weather, and
entertainment or Web-based enterprise applications. Browse
and save web pages, view web page addresses, and set options.

• nextel.com: Opens a web page with support and account

information.

• BlackBerry Browser: Browse web pages and view web page

addresses securely using your BlackBerry Enterprise Server.
Save web pages and set Browser options.

• Profiles: Customize how the handheld notifies you of email and

PIN messages, appointments, alarms, SMS messages, saved web
pages, phone calls, and Nextel Direct Connect calls.

• Options: Customize the configurable options of the handheld.

18 BlackBerry Wireless Handheld

Welcome to your wireless solution

• Keyboard Lock: Lock your keyboard to prevent typing

characters accidentally.

• Lock: Lock your handheld with a password. The Keyboard
Lock icon changes to the Lock icon after you set a password.

• Turn Wireless Off/Turn Wireless On: Turn on and turn off
your handheld radio.

• Turn Power Off: Turn off your handheld at night or on
weekends. Turn off your handheld during air travel or to
conserve battery power.

Note: Depending on your Nextel® service plan, some applications or
services might not be available on your handheld. Contact Nextel
Customer Care for more information on available services.

Refer to the online Handheld User Guide for complete information on
using these applications. To view this guide, in the desktop software, on
the Help menu, click Handheld User’s Guide. This guide is also found
on your BlackBerry Desktop Software installation CD.

Is this the correct guide for me?

This Getting Started Guide is the correct guide for you if you have
little or no experience with operating a BlackBerry Wireless
Handheld. This guide provides you with the steps that you must
complete to set up your handheld.

Other documentation for your BlackBerry Wireless Handheld
includes the following items:

• Handheld User Guide
on the handheld and its applications, including using the
keyboard, procedures for using the applications, and answers to
frequently asked questions. To view the guide, in the desktop
software, on the Help menu, click Handheld User’s Guide. To
view the online Handheld User Guide, you must have Adobe
Acrobat Reader version 4.0 or later installed. To download your
free copy of Acrobat, visit

— This online guide contains information

www.adobe.com.

Getting Started Guide 19

Welcome to your wireless solution

• Quick Reference Card - This card provides shortcuts and tips for
using your handheld.

• Desktop Software Online Help — Each tool in the desktop software
offers online Help to guide you and answer your questions. The

Desktop Software Online Help consists of the ASCII Translator
Online Help, the Application Loader Online Help, the Backup and
Restore Online Help, the Desktop Manager Online Help, the
Intellisync Online Help, the Netscape Address Book Help, and the
Frequently Asked Questions Online Help. To view procedures for

and information on the desktop software’s tools, in any active
window, click Help.

Integration with
enterprise email

account

README.txt — This text file contains information on the features

•

If you have integrated your handheld with an enterprise
email account using the BlackBerry Enterprise Server, the

Desktop Software Online Help al so co nsi sts o f th e BlackBerry
Wireless Synchronization Translator Online Help and the
Redirector Settings Online Help. If you have integrated your

handheld with a Microsoft Exchange email account using
the BlackBerry Desktop Redirector, the Desktop Redirector
Online Help is also available.

of this version of the software. You can read this file at the end
of the desktop software installation. If you want to read the file
later, you can open it from the directory in which you installed
the desktop software.

• BlackBerry Web Client Online Help

— If you integrate your

handheld with an email account using the BlackBerry Web
Client, you configure your email settings in the BlackBerry Web
Client. For information on configuring and using the BlackBerry
Web Client, in any BlackBerry Web Client window, click Help.

Nextel Services Guide

•

— This guide provides information on

setting up the BlackBerry Web Client and using exciting Nextel
services. It also provides other useful information for operating
your handheld.

20 BlackBerry Wireless Handheld

Welcome to your wireless solution

Understanding your BlackBerry solution

You can integrate your BlackBerry Wireless Handheld into different
environments, based on the email account that you are using.

Integration with new handheld email
account

With this option, a new email account is provided for your
handheld by Nextel. This new email account is a personal Internet
or web-based email account that can be viewed using the
BlackBerry Web Client.

You can use the Application Loader, Backup and Restore, and
Intellisync tools of the BlackBerry Desktop Software. Email
redirection settings are configured on the BlackBerry Web Client
web site. Visit nextel.com for more information on the BlackBerry
Web Client web site and your account.

Note: Depending on your Nextel service plan or your integration
option, some applications or services might not be available on your
handheld. Contact Nextel Customer Care for more information on
available services.

Integration with existing ISP email account

With this option, your handheld is integrated with your existing
Internet service provider (ISP) email account. Visit nextel.com to
open a BlackBerry Web Client account. Before opening this account,
you must have a BlackBerry 6510. You must have your handheld’s
PIN and IMEI recorded and your handheld must be activated for
monthly BlackBerry service from Nextel.

Getting Started Guide 21

Welcome to your wireless solution

As with the first integration option, in which you integrate your
handheld with a new email account, you can use the Application
Loader, Backup and Restore, and Intellisync tools of the desktop
software. Your email redirection settings are also configured on the
BlackBerry Web Client.

Note: Depending on your Nextel service plan or your integration
option, some applications or services might not be available on your
handheld. Contact Nextel Customer Care for more information on
available services.

To use this integration option, your ISP email account must support
POP3 email redirection. Refer to the BlackBerry Web Client Online Help for
more information. In any Web Client window, click Help to view the
BlackBerry Web Client Online Help.

You can find your handheld’s PIN and IMEI on the Status screen of the
Options application. On the Home screen, click the Options icon. Click

Status.

Integration with enterprise email account

With this option, you can integrate your handheld with your
enterprise email account using the BlackBerry Enterprise Server or
the BlackBerry Desktop Redirector. Messages that are sent to your
corporate email account are forwarded to your handheld, and the
messages that you send from your handheld are sent from your
regular corporate email account.

With this integration option, you can install the desktop software
with either a Microsoft® Exchange or a Lotus® Domino™ email
account. The BlackBerry Enterprise Server redirects email from your
desktop to your handheld. Ask your system administrator whether
your company has installed the BlackBerry Enterprise Server.

If you use a Microsoft Exchange email account and your company
does not use the BlackBerry Enterprise Server, you can use the
BlackBerry Desktop Redirector to forward messages to your
handheld. With the BlackBerry Desktop Redirector, your computer
must remain turned on at all times and the desktop redirector

22 BlackBerry Wireless Handheld

Welcome to your wireless solution

program must be running for email messages to be sent to your
handheld. If your company uses the BlackBerry Enterprise Server
Software, you do not need to run the desktop redirector to forward
your email messages.

You can use all the tools of the BlackBerry Desktop Software with
this integration option. Email redirection settings are configured
with the desktop software’s Redirector Settings tool.

Using service books

You can use the same BlackBerry handheld to accommodate any of
these integration options. Your handheld uses service books to
enable or disable features between email accounts. If you integrate
your handheld with an enterprise email account using the
BlackBerry Enterprise Server or the BlackBerry Desktop Redirector,
your handheld receives the Desktop service book. If you integrate
your handheld with an email account using the BlackBerry Web
Client and provision your account at Nextel’s BlackBerry Web
Client site, your handheld receives the Web Client service book.

Integration with
enterprise email

account

You can modify the name of the Desktop service book in
the desktop software’s Redirector Settings tool, on the
Advanced tab. Refer to the Redirector Settings Online Help
for more information on changing the name of your
service book.

You can have more than one email service book on your handheld
at a time. When you compose an email message, you can select the
account from which to send it. Messages are routed through the
email account that you select. Refer to the “Email and PIN
messages” chapter of the Handheld User Guide for more information.

Note: If you are replying to or forwarding a message, you cannot select
the service book from which you want to send the message. The reply
or forwarded message must be sent from the service book through
which the original message was received.

Getting Started Guide 23

Welcome to your wireless solution

You can view the service books on your handheld on the Service
Book screen. (On the Home screen, click the Options icon. The
Options screen appears. Click Service Book. The Service Book
screen appears.) Depending on how you integrate your desktop
software, the Desktop and Web Client service books appear on this
screen. Other service books might also appear, depending on the
other applications that are enabled on your handheld.

About this guide

This guide explains how to set up your handheld.

Integration

with a new or

ISP email

account

Integration

with an

enterprise

email account

Microsoft
Exchange

24 BlackBerry Wireless Handheld

Information appearing in this format, prefaced by
Integration with new or ISP email account, pertains to
handhelds that are configured for these integration options.
You can use the features that are described in sections that
are marked with this note if you have integrated your
handheld with an email account using the BlackBerry Web
Client.

Information appearing in this format, prefaced by
Integration with enterprise email account, pertains to
handhelds that are configured for this integration option.
You can use the features that are described in sections that
are marked with this note if you have integrated your
handheld with an enterprise email account using the
BlackBerry Enterprise Server or the BlackBerry Desktop
Redirector.

Information appearing in this format, prefaced by Microsoft
Exchange, pertains to handhelds that are set up with a Microsoft®
Exchange enterprise email account using the BlackBerry
Enterprise Server or the BlackBerry Desktop Redirector. You have
a Microsoft Exchange email account if Microsoft Outlook® is your
email client and if, in Outlook, on the Tools menu, you click
Services, the dialog box lists Microsoft Exchange Server as a
service.

Welcome to your wireless solution

Lotus

Domino

Information appearing in this format, prefaced by Lotus Domino,

pertains to handhelds that are set up with a Lotus® Domino™

email account using the BlackBerry Enterprise Server. You have a
Lotus Domino account if you use Lotus Notes® as your email
client.

Note: Notes contain important information on the associated topic.

Tip: Tips provide optional or time-saving information on the associated

topic.

Warning: Warnings advise you of the potential for data loss or damage
to your handheld.

Your handheld has four font size options: 8, 10, 12, and 15-point.
The graphics in this guide show the 10-point font size option and
depict the handheld’s menu items as they appear if you integrate
your handheld with an enterprise email account using the
BlackBerry Enterprise Server or the BlackBerry Desktop Redirector.

Depending on your Nextel service plan, some applications or
services might not be available on your handheld. In addition, the
configuration for browsing web pages might be different. This
guide assumes that you have all possible handheld applications or
services.

You can set your keyboard type, the locale, and the date and time
format on your handheld. The date and time can be set to a 12-hour
or 24-hour clock and the handheld status section of the screen
displays the format that you select. The graphics in this guide use
the 12-hour clock and the English (United States) locale.

Getting Started Guide 25

Welcome to your wireless solution

Contents of your package

Your package should contain the following items:

• handheld

• handheld stand

•USB cable

• SIM card (already inserted in your handheld)

• rechargeable lithium battery

• travel charger, USB cable, and attachment piece

•headset (optional)

•holster

•screen wipe

• this BlackBerry Wireless Handheld Getting Started Guide

• Quick Reference Card

• installation CD containing desktop software and online

Handheld User Guide

• documentation provided by Nextel, including the Nextel Services
Guide and Nextel@Your Service Card

You must use a Subscriber Identity Module (SIM) card with your
handheld. This card is inserted into your handheld when you first
receive it. Refer to “Inserting the SIM card” on page 34 for more
information.

If an item in this package is missing or not working properly,
contact Nextel Customer Care.

The following descriptions can help familiarize you with the
components of your package.

26 BlackBerry Wireless Handheld

Welcome to your wireless solution

Handheld stand

You can place your handheld in the handheld stand while it is
charging or connecting to the desktop software. The handheld stand
provides a better viewing angle for the handheld screen.

You can also use the handheld stand to facilitate USB cable
connection. To do this, insert the cable onto the track on the bottom
of the handheld stand.

USB cable

The USB cable provides a link between your handheld and your
computer, so that you can charge your handheld’s battery and use
the desktop software that is included in your package.

Subscriber Identity Module (SIM) card

Your SIM card stores information about your service plan. You
must insert your SIM card into your handheld before you can send
and receive email and PIN messages, receive SMS messages, place
and answer phone calls and Nextel Direct Connect calls, or browse
web pages. Refer to “Inserting the SIM card” on page 34 for more
information.

Battery

Your handheld is powered by an external rechargeable lithium
battery. Exact battery life depends on factors such as usage and
quality of wireless coverage. The USB cable connects to your
computer and is used to recharge the handheld’s battery.

Getting Started Guide 27

Welcome to your wireless solution

Travel charger

You can use the travel charger to recharge your handheld’s battery
when you are away from your computer. The travel charger
connects directly to the USB port on the side of the handheld and to
an electrical outlet.

Note: Because the travel charger does not connect to your computer,
you cannot use it to synchronize your handheld with your computer.
The travel charger only enables you to recharge your handheld’s
battery.

Headset

The handheld is equipped with an integrated earpiece and
microphone. The optional headset can also be used with the
handheld’s Phone application.

Holster

A holster, equipped with a clip, accompanies your handheld. While
your handheld is in the holster, it is wearable. You can choose
different forms of notification based on whether your handheld is in
or out of the holster. Refer to the online Handheld User Guide for
more information on editing notification profiles.

When you receive a new message and remove your handheld from
the holster within five seconds, notification (based on how you have
set it) stops, and the most recently received message opens. If you
remove your handheld from the holster and replace it quickly,
notification stops and the message remains marked as unopened.

You can use the Phone application with the headset while the
handheld is in the holster. Refer to the online Handheld User Guide
for more information on using the Phone application.

28 BlackBerry Wireless Handheld

Welcome to your wireless solution

Desktop software CD

The desktop software that is included with your handheld enables
you to synchronize your personal information management (PIM)
applications, and back up and restore your handheld’s data. Refer to

Desktop Software Online Help

the

for more information on the desktop

software.

System requirements

The following components are required to install the desktop
software:

®

•Intel

•Windows® 98, Windows Me, Windows 2000, or Windows XP

-compatible 486 or higher computer with an available USB

port

Note: Verify that your computer is USB 1.1 compliant. Refer to your
computer’s documentation for more information.

Note: If you are using Windows 98, and not Windows 98 Second Edition,
as your operating system, you must download an update for Windows
98 before the USB drivers operate as expected. Download the update
from http://www.microsoft.com/com/dcom/dcom98/dcom1_3.asp.

Microsoft

Exchange

Lotus

Domino

Getting Started Guide 29

Microsoft Exchange Client, Microsoft Outlook 98, 2000, or XP
(Corporate or Workgroup Installation) with an email account on a
Microsoft Exchange Server version 5.5 or later that can receive
email from the Internet.

Lotus Notes 4.6 or later, with an email account on a Lotus Domino
Server version 4.6 or later that can receive email from the Internet.

Welcome to your wireless solution

Integration

with new or

ISP email

account

To set up your BlackBerry Web Client account, you must have
access to the Internet. You must also have Netscape
Navigator version 4.08, 4.58, or later patches, or Microsoft
Internet Explorer version 5.01, 5.5, 6.0, or later patches. (You
cannot use Netscape Navigator version 5.0.)

To use the Intellisync™ tool of the BlackBerry Desktop
Software, you must be running personal information
management (PIM) software, such as Microsoft Outlook,
Microsoft Exchange, or Microsoft Schedule+; ACT!®; Lotus
Notes or Lotus Organizer®; GroupWise®; GoldMine®; or
Netscape®.

Customer support

For customer support, contact Nextel Customer Care at 1-800-639­6111 or dial 611 from your handheld.

30 BlackBerry Wireless Handheld

Getting started

This section provides information on the following
topics:

• Before you begin

• Setting up your handheld

• Inserting the SIM card

• Inserting the battery

• Installing the desktop software

• Charging your handheld’s battery

• Adding handheld applications to the desktop
software

• Connecting your handheld to your computer using
a USB port

• Loading handheld applications

• Turning on and turning off your handheld

• Turning on and turning off the radio

• Registering with the Nextel wireless network

• Integrating with an enterprise email account

• Integrating with a new or existing ISP email account

• Sending a test email message

• Reading your test email message

• Setting the date and time

• Locking your handheld

• Placing emergency calls

Getting started

Before you begin

Before you use your handheld, you should familiarize yourself with
its basic components.

Your handheld’s keyboard provides access to the alphabetic
characters. The keyboard also features ten special keys: the Sym
(symbol) key to access a symbols library, the Backspace key, the
Enter key, the Space key, two Shift keys, the Alt key, the Escape
button, the PTT
You can use the Power button to activate backlighting, and you can
generate numbers, punctuation marks, and special characters by
pressing the Alt key in combination with the alphabetic keys. The
trackwheel helps you navigate, view, and select items on each
screen. To scroll through menu items or text, hold the Alt key and
roll the trackwheel, or hold the Alt key and press the Back or
Forward keys. To select applications and menu options, click (press)
the trackwheel.

™

(Push-to-Talk™) button, and the Power button.

BlackBerry 6510 Wireless Handheld

32 BlackBerry Wireless Handheld

Setting up your handheld

Setting up your handheld

To set up your handheld, complete this checklist.

! insert the battery

! install the desktop software

! charge the battery

! add handheld applications to the desktop software (if required)

! connect your handheld to your computer using a USB port

! load handheld applications

! turn on the handheld

! turn on the handheld radio

! register with the network

Your next step depends on your integration option.

Integration with
enterprise email

account

Integration with
new or ISP email

account

Getting Started Guide 33

If you integrate your handheld with an enterprise email
account that uses the BlackBerry Enterprise Server or the
BlackBerry Desktop Redirector, you must generate an
encryption key and check your email redirection settings.
Refer to “Integrating with an enterprise email account” on
page 53 for more information.

If you integrate your handheld with an email account that
uses the BlackBerry Web Client, you must activate your
handheld on the BlackBerry Web Client account. Refer to
“Integrating with a new or existing ISP email account” on
page 55 for more information.

Getting started

Inserting the SIM card

Your S ubsc ribe r Iden t ity Module (SIM) card stores information
about your service plan. When you first receive your handheld, the
SIM card is inserted. You do not need to insert your SIM card to
place phone calls to emergency phone numbers.

The SIM card fits into your handheld under the battery.

Warning: To prevent damage to your SIM card, do not scratch or bend
the card, or expose it to static electricity or wet conditions while you
insert or remove it.

Note: Before you load any software applications onto your handheld,
verify that Nextel has agreed to support all the features of the software
application. Contact Nextel Customer Care for more information.

To inse rt the SIM car d

1. If necessary, remove the rechargeable lithium battery from the
handheld. Refer to "To remove the battery" on page 37 for more
information.

2. Slide the SIM card holder to the right to unlock it.

Unlocking the SIM card holder

3. Lift the left side of the holder to open it. If your SIM card is
attached to a larger carrier, carefully break the card out of its

34 BlackBerry Wireless Handheld

Inserting the SIM card

carrier. Both the SIM card and the base of the SIM card holder
have a notch on the corner.

Open SIM card holder

4. Slide the SIM card into the card holder so that the notches align
when the card holder is closed.

Inserting the SIM card

5. Close the SIM card holder. Slide it to the left to lock it into place.

Getting Started Guide 35

Getting started

Closed SIM card holder

Note: If you insert a SIM card from a cellular phone, you might not be

able to send and receive email messages or browse web pages. Contact
Nextel Customer Care to determine if your SIM card has been
provisioned with the appropriate service plan.

If you remove your SIM card, verify that your handheld is tur ned off and
that it is not connected to the USB cable.

Inserting the battery

Before you insert the battery, verify that the SIM card holder is
locked into place.

Warning: Only use a battery that has been approved by Research In
Motion Limited. The use of another battery might present a risk of fire or
explosion, or it might damage the handheld.

Note: If you inserted a locked SIM card, you must install the desktop
software before you insert the battery. Refer to "Installing the desktop
software" on page 38 for more information.

36 BlackBerry Wireless Handheld

Inserting the battery

To insert the battery

1. Insert the battery so that its metal connectors align with the
connectors in the handheld. After you insert the battery, your
handheld should start.

Aligning the battery connectors

2. Replace the battery cover and verify that it locks into place.

Note: If your SIM card is locked, after inserting the battery, verify that
the USB cable is plugged into an available USB port on your computer
and that the other end of the cable is securely connected to your
handheld. After the handheld initialization process, a dialog box
prompts you to type a SIM card PIN code. Type your code. SIM card
security is disabled. You are not prompted to type your PIN code again.

If an incorrect PIN code is typed three times, your SIM card no longer
functions. To use your handheld, you must type the personal unblock
key (PUK) for your SIM card. Contact Nextel Customer Care for more
information.

3. Confirm the date and time on your handheld. If it is incorrect,
click Edit. Refer to "Setting the date and time" on page 58 for
more information.

To remove the battery

1. Unlock the battery cover by pressing the locking tab.

Getting Started Guide 37

Getting started

2. While pressing the locking tab, remove the battery cover by
firmly sliding it down and lifting it away from the handheld.

3. Remove the battery from the handheld.

Note: Verify that your battery is removed completely before you
remove your SIM card.

Installing the desktop software

You must install the desktop software to use the desktop software
tools and to install the appropriate USB drivers.

Microsoft
Exchange

One of the Setup windows prompts you to select the method of
email redirection: either the BlackBerry Enterprise Server or the
BlackBerry Desktop Redirector. If you are unsure of the method
that you use to redirect email messages from your Inbox to your
handheld, ask your system administrator before you begin the
installation.

To install the desktop software

1. Insert the BlackBerry Desktop Software installation CD into your
CD-ROM drive.

2. On the Windows taskbar, click Start. Click Run. The Run
window appears.

3. In the Open field, type d:\setup.exe, where d is the name of
your CD-ROM drive. Press Enter.

4. The Choose Setup Language dialog box might appear. Select
your language and click OK. The Welcome window appears.

5. Complete the on-screen instructions.

Note: When you install the desktop software, the appropriate USB
drivers are installed on your computer.

38 BlackBerry Wireless Handheld

Charging your handheld’s battery

Depending on how your system administrator configured your
desktop software installation, you might need to add handheld
applications to the desktop software before you load applications
onto your handheld. Contact your system administrator or Nextel
Customer Care for this information. Refer to "Adding handheld
applications to the desktop software" on page 44 for more
information.

If your system administrator configured the desktop software
installation and added handheld applications to the desktop
software, you can load applications onto your handheld, but you do
not need to add applications to the desktop software. Refer to
"Loading handheld applications" on page 48 for more information.

Charging your handheld’s battery

Your handheld is powered by an external, removable, rechargeable
lithium battery. Before you operate your handheld, familiarize
yourself with proper battery use and care. Refer to "Important safety
information" on page 5 for more information.

You can charge your handheld’s battery using the USB cable or the
travel charger.

Note: Charge the battery to its full capacity to increase the length of
time that you can use your handheld before the battery requires
recharging.

If you charge your handheld’s battery using a USB hub, the hub must be
USB-compliant, have its own power supply, and provide 500mA of
power. If you encounter problems while charging with a USB hub, verify
that no extra devices are connected to the hub. If you continue to
encounter problems, charge your handheld’s battery using your
computer or using the travel charger.

Getting Started Guide 39

Getting started

Charging your handheld’s battery using the
USB cable

You can use the USB cable that is provided with your handheld to
charge the battery. Before you use your handheld, and whenever
your handheld battery is low, follow this procedure to charge the
battery.

Warning: When you connect your handheld to your computer, use only
the USB cable that is provided by Research In Motion Limited for use
with your handheld model. Refer to "Important safety information" on
page 5 for more information on the USB cable for your handheld.

1. Verify that the battery is inserted into your handheld properly.
Refer to "To insert the battery" on page 37 for more information.

2. Connect the USB cable to your handheld.

3. Connect the other end of the USB cable to your computer. To
facilitate USB cable connection, place your handheld in the
handheld stand.

Connecting your handheld to your computer

40 BlackBerry Wireless Handheld

Charging your handheld’s battery

4. Let the battery charge to full power before you use your
handheld. When your handheld’s battery is charging, the
battery power indicator (in the upper right corner of the
handheld’s Home screen) changes to a charging indicator. When
your handheld is fully charged, the battery power indicator
replaces the charging indicator.

Your handheld battery can be kept at a full charge by charging it
every day for 10 to 15 minutes. From an empty battery, a full charge
can be achieved in approximately three to four hours. It is not
necessary to drain the battery completely before you recharge it.

Note: The battery power indicator displays a low level if the handheld’s
battery becomes too low. The message Low Battery appears to the left
of the wireless coverage indicator and the handheld beeps. Recharge
your handheld as soon as possible.

If your handheld is not charging and you have installed the desktop
software, the USB drivers might have been updated during the desktop
software installation process. Disconnect your handheld from the
desktop software and reconnect it.

Charging your handheld’s battery using the
travel charger

You can also use the travel charger to charge your handheld’s
battery.

1. Verify that the battery is inserted into your handheld properly.
Refer to "To insert the battery" on page 37 for more information.

2. Connect the USB cable to the power adapter.

Getting Started Guide 41

Getting started

Connecting the USB cable to the power adapter

3. Connect the other end of the USB cable to the handheld.

4. Slide the attachment piece into the back of the power adapter.

Inserting the attachment piece

5. Plug the power adapter into an electrical outlet.

42 BlackBerry Wireless Handheld

Charging your handheld’s battery

Connecting the handheld to the travel charger

6. Let the battery charge to full power before you use your
handheld. When your handheld’s battery is charging, the
battery power indicator (in the upper right corner of the
handheld’s Home screen) changes to a charging indicator. When
your handheld is fully charged, the battery power indicator
replaces the charging indicator.

After you use the travel charger, unplug it from the electrical outlet
and disconnect the USB cable from your handheld. Press the tab
below the attachment piece and slide the attachment piece out of the
back of the power adapter.

Getting Started Guide 43

Getting started

Removing the attachment piece

Adding handheld applications to the desktop software

After you install the desktop software, you might need to add
handheld applications to the desktop software manually to
complete one of the following actions:

• upgrade your handheld

• switch to a different handheld model

• add third-party applications to your handheld

Note: To add handheld applications to the desktop software, your
desktop software must be version 3.6 or later.

You are solely responsible for the selection, implementation, and
performance of any third-party applications that you use with the
desktop software or the handheld. Research In Motion does not in any
way endorse or guarantee the security, compatibility, performance, or
trustworthiness of any third-party application, and shall have no liability
to you or any third party for issues arising from such third-party
applications.

44 BlackBerry Wireless Handheld

Adding handheld applications to the desktop software

To verify whether handheld applications
have been added to the desktop software

You can verify whether handheld applications have been added.

1. On the Windows taskbar, click Start and select Programs >
BlackBerry > Desktop Manager. The BlackBerry Desktop
Manager appears.

2. On the Help menu, click About Desktop Manager. The About
Desktop Manager screen appears.

3. Click the Handheld Software tab. A screen displays installed
handheld application software.

• If the screen is blank, no handheld applications have been

added to your desktop software. You must add handheld
applications to the desktop software before you can load
them onto your handheld. Refer to "To add handheld
applications to the desktop software" on page 45 for more
information.

• If the screen displays the name of your handheld,

applications have already been added to your desktop
software and you can proceed to load applications using the
desktop software’s Application Loader tool. Refer to
"Loading handheld applications" on page 48 for more
information.

4. Click Close. You return to the desktop manager.

To add handheld applications to the
desktop software

You can download the latest handheld applications from
nextel.com. Contact Nextel Customer Care for this information.

Note: You are solely responsible for verifying that the handheld
applications that you download are appropriate for, and compatible
with, your handheld.

Getting Started Guide 45

Getting started

1. Close the BlackBerry Desktop Manager window.

2. Download the handheld applications that you want to add to
your desktop software.

3. Double-click the file that you downloaded.

4. The Choose Setup Language dialog box might appear. Select
your language and click OK. The Welcome window appears.

5. Click Next. The handheld applications are added to your
desktop software.

6. Click Finish.

The handheld applications and online Handheld User Guide that is
appropriate for your handheld are added to the desktop software.

You can now connect the handheld to your computer, start the
desktop software, and use the Application Loader tool to load
applications onto your handheld. Refer to "Loading handheld
applications" on page 48 for more information.

Connecting your handheld to your computer using a USB port

To use the desktop software, your handheld must be connected to
your computer.

Note: After you install the desktop sof tware, the Add/Remove Hardware
window might prompt you to add USB drivers to your computer. Refer
to the Microsoft Windows Online Help for more information.

The handheld connects to your computer through a USB port. You
cannot connect the handheld to your computer through a serial COM
port.

46 BlackBerry Wireless Handheld

Connecting your handheld to your computer using a USB port

To connect your handheld to your
computer using a USB port

1. Connect the USB cable to your handheld and to an available
USB port on your computer.

2. Start the desktop software: on the Windows taskbar, click Start
and select Programs > BlackBerry > Desktop Manager. The
BlackBerry Desktop Manager appears.

Note: If you enable a password on your handheld, you must type it on
your handheld before you can connect to the desktop software.

3. On the Options menu, click Connection Settings. The
Connection Settings window appears.

4. Click Detect. A warning dialog box prompts you to verify that
your handheld is connected properly.

5. Click OK. The software notifies you when the handheld has
been detected.

Note: A Handheld not found dialog box appears on your computer if
the desktop software cannot detect your handheld on a USB port. If
your handheld and USB cable are connected securely, verify that no
other devices are sharing the USB port. Verify that no other connectivity
software is running on your computer.

6. Click OK to close the Connection Settings window.

If the connection is successful, the desktop manager displays your
handheld PIN and current handheld connection status (now
Connected) in the status bar at the bottom of the window. Refer to
the Desktop Manager Online Help for more information on connecting
your handheld to your computer.

Getting Started Guide 47

Getting started

Loading handheld applications

Use the desktop software’s Application Loader tool to load
applications onto your handheld.

To load handheld applications

1. Connect your handheld to your computer.

Note: If you enable a password on your handheld, you must type it on
your handheld before you can connect to the desktop software.

2. Start the desktop software: on the Windows taskbar, click Start
and select Programs > BlackBerry > Desktop Manager. The
BlackBerry Desktop Manager appears.

Note: If the software on your handheld is not current, the Application
Updates Available dialog box appears. To update your handheld
software, click Update Now. The Application Loader begins the loading
process automatically.

If you are unsure about the status of your handheld software or your
computer software, click Cancel. If you click Cancel, the Application
Updates Available dialog box appears each time you start the desktop
software and connect your handheld.

3. Double-click the Application Loader icon. The Welcome to the
Application Loader window appears.

Note: If a message indicates that no system software is available for
your handheld, you have not added handheld applications to the
desktop software. You must add handheld applications to your desktop
software before you use the Application Loader tool. Refer to "Adding
handheld applications to the desktop software" on page 44 for more
information.

4. Complete the on-screen instructions. Refer to the Application
Loader Online Help for more information on loading

applications.

48 BlackBerry Wireless Handheld

Turning on and turning off your handheld

Warning: Do not disconnect your handheld from your computer until

the loading process is complete. If the loading process is interrupted,
your handheld applications might not load correctly. If an interruption
occurs, you must repeat the loading process.

After the loading process is complete, you might need to turn on
your handheld’s radio to send and receive email messages. Refer to
"Turning on and turning off the radio" on page 50 for more
information.

Turning on and turning off your
handheld

To turn off your handheld, press and hold the Power button. You
can also click the Turn Power Off icon on your handheld’s Home
screen.

Note: If you have enabled the Auto On/Off feature, you are prompted to
select Auto Off or Power Off when you click the Turn Power Off icon.
Refer to the “Options” chapter in the Handheld User Guide for more
information on the Auto On/Off feature.

To turn on your handheld, press the Power button once. The Home
screen appears.

The Home screen displays the date and time, the wireless coverage
indicator (showing the current signal strength), the status and type
of your connection to the Nextel wireless network, the battery
power indicator (showing the current battery level of your
handheld), and the application icons. The Home screen also
displays notification of any new items, reminders, or alarms.

Use the trackwheel to scroll through the application icons. The
name of each application appears at the bottom of the screen. To
open an application, scroll to the appropriate icon and click the
trackwheel.

Getting Started Guide 49

Getting started

Notification of
new items

Date and
time

Application
icons

Currently
selected
application

Home screen - Messages icon

Wireless coverage
indicator

Battery
power
indicator

Wireless
network
connection
status

When you first turn on your handheld, several messages appear on
the Messages screen that introduce you to your handheld and some
of its features.

Turning on and turning off the radio

When you first receive your handheld, the wireless radio might be
turned off. You must turn on the radio before you can send and
receive messages, place and answer phone calls and Nextel Direct
Connect calls, or browse web pages.

On the Home screen, click the Turn Wireless On icon.

Home screen - Turn Wireless On icon

50 BlackBerry Wireless Handheld

Registering with the Nextel wireless network

The Turn Wireless On icon is represented by an antenna, but when
you click the icon, the application name changes to Turn Wireless
Off and the icon changes to an airplane. The airplane icon is a
reminder to turn off your handheld’s radio when you are on an
airplane, in a hospital, or in any place where your handheld might
interfere with other radio transmissions and frequencies.

Note: You should turn off your handheld’s radio if you are going to be
out of a wireless coverage area for an extended period of time. Turning
off the radio conserves battery life.

Registering with the Nextel wireless
network

If your handheld is activated on the Nextel wireless network, when
you turn on the wireless radio for the first time, a registration
message should arrive. In the rare case that the registration message
does not arrive, check the wireless coverage indicator on the Home
screen to verify that you are in an area of sufficient wireless
coverage for receiving email messages. You can receive email
messages if NXTL or NxTL and one or more bars appear with the
wireless coverage indicator in the upper right corner of the Home
screen.

Note: You cannot send or receive email messages if nxtl, nXtl, NXtl,
NXTl, or Nxtl appears below the wireless coverage indicator in the

upper right corner of the Home screen. Refer to the “Getting to know
your handheld” section of the online
information on the wireless coverage indicator.

If you are in a wireless coverage area and you have not received a
registration message, register your handheld manually.

Getting Started Guide 51

Handheld User Guide for more

Getting started

To register with the Nextel wireless
network manually

1. On the Home screen, click the Options icon. The Options screen
appears.

2. Click Network. The Network screen appears.

3. Verify that the Radio field is set to On and that the Active
Network field is set to an active network.

Note: On the Network screen, the Scan Mode field is set to Automatic.
The handheld scans for available networks and selects the network with
the best available wireless coverage automatically.

4. Click the trackwheel to view the menu. Click Register Now. A
message confirms that the registration message was sent.

Network screen menu - Register Now item

52 BlackBerry Wireless Handheld

Integrating with an enterprise email account

If you are in an area of wireless coverage that is sufficient for
receiving email messages, the registration message should arrive
within a few seconds.

Note: Your handheld must be activated on t he Nextel wireless network
before you can register and before you can send messages or place
phone calls or Nextel Direct Connect calls. If you are in an area of
sufficient wireless coverage and on the Network screen the Active
Network fie ld is blank , con tact Next el Cus tome r Car e to ve rify that you r
handheld has been activated properly.

Your handheld selects a network automatically. Refer to “Customizing
your handheld options” in the online Handheld User Guide for more
information.

You might need to register your handheld after you load new
applications with the desktop software’s Application Loader tool. Refer
to the Application Loader Online Help for more information on loading
applications

Integrating with an enterprise email
account

If you have integrated your handheld with an enterprise email
account that uses the BlackBerry Enterprise Server or the BlackBerry
Desktop Redirector, complete these steps to continue configuring
your handheld.

! generate an encryption key

! check email redirection settings

Note: If you are integrating your handheld with a new or existing ISP
email account, refer to “Integrating with a new or existing ISP email
account” on page 55.

Getting Started Guide 53

Getting started

Generating an encryption key

The first time that you connect your handheld to your computer
successfully, a dialog box prompts you to generate an encryption
key by moving your mouse.

If you reinstall or update the desktop software, you are not
prompted to generate a new key. You should generate a new
encryption key every month for security purposes. Refer to the
Redirector Settings Online Help for more information on generating
encryption keys.

Note: If you use your SIM card in another handheld, you must connect
the handheld to y our computer and generate an encryption key before
you can receive your email messages. Your handheld’s phone number
and Nextel Direct Connect Number update automatically.

Redirecting email

After you generate an encryption key, you can send and receive
email messages. Your company’s BlackBerry Enterprise Server
Software redirects email messages from your enterprise email
account to your handheld. Verify that your system administrator
has enabled your handheld on the BlackBerry Enterprise Server.

Microsoft
Exchange

54 BlackBerry Wireless Handheld

If you are using your handheld with a Microsoft Exchange
corporate email account and your company is not using the
BlackBerry Enterprise Server Software, you must use the
BlackBerry Desktop Redirector to forward email messages to your
handheld. Start the desktop redirector: on the Windows taskbar,
click Start and select Programs > BlackBerry > BlackBerry
Desktop Redirector. You must keep your computer turned on
with the desktop redirector program running to forward email
messages to your handheld.

Ask your system administrator whether your company uses the
BlackBerry Enterprise Server Software to redirect your email. You
do not need to run the BlackBerry Desktop Redirector if your
handheld is enabled on the BlackBerry Enterprise Server.

Integrating with a new or existing ISP email account

Integrating with a new or existing ISP
email account

If you have integrated your handheld with a new or existing ISP
email account or an enterprise email account that uses the
BlackBerry Web Client, you must activate your account to send and
receive email messages.

Note: If you are integrating your handheld with an enterprise email
account that uses the BlackBerry Enterprise Server or the BlackBerry
Desktop Redirector, refer to “Integrating with an enterprise email
account” on page 53.

To activate your account

Visit nextel.com for more information on service activation,
including the address of the BlackBerry Web Client through which
you can activate your account, set filters for email redirection,
customize the auto signature, and turn off email redirection.

For details on how to perform any of the functions on the web site,
click Help on any of the site’s web pages.

Sending a test email message

After you configure your handheld, you are ready to send and
receive email messages.

Note: If th e SI M c ard is no t in se rte d, or not inserted properly, you cannot
send or receive email messages. Refer to “Inserting the SIM card” on
page 34 for more information.

To send a test email message

You can send email messages if, in the upper right corner of the
Home screen, NXTL or NxTL and one or more bars appear with the
wireless coverage indicator.

Getting Started Guide 55

Getting started

1. On the Home screen, click the Compose icon. The To screen
appears.

2. Select [Use Once] and click the trackwheel to view the menu.

3. Click a send method (Email or PIN). For this example, click
Email. The One Time Email screen appears.

To screen - Email menu item

4. Type the email address that is associated with your handheld.

5. Click the trackwheel to view the menu and then click Continue.

6. In the Subject field, type a subject and press the Enter key to
begin composing your message.

7. To send the message, click the trackwheel to view the menu.
Click Send.

You return to the Messages screen. If you are in an area of wireless
coverage that is sufficient for sending email messages, a check mark
appears beside the message within a short period of time. This icon
indicates that your message was transmitted successfully.

Note: If you are not within an area of sufficient wireless coverage, you
do not need to cancel your message. The handheld sends the message
automatically after you return to an area of sufficient wireless coverage.

Reading your test email message

When you receive your test email message, complete the following
procedure:

56 BlackBerry Wireless Handheld

Reading your test email message

To read your test email message

1. On the Home screen, click the Messages icon. The Messages
screen appears.

2. Select the test message and click the trackwheel to view the
menu. Click Open. The new message appears on your screen. If
necessary, scroll down to read the entire message.

Reading a received message

3. After you read your message, press the Escape button to return
to the Messages screen. Press the Escape button again to return
to the Home screen.

Note: Depending on your Nextel service plan, you might also be able to
send PIN messages, place phone calls and Nextel Direct Connect calls,
browse web pages, and use the other applications on your handheld.
Refer to the online Handheld User Guide for information on available
applications or services.

Getting Started Guide 57

Getting started

Setting the date and time

After you send and receive your first wireless email message, you
should set your handheld’s date and time so that messages, phone
calls, Nextel Direct Connect calls, and saved web pages appear with
the correct time stamp.

Note: You can set the date and time automatically using the desktop
software’s Intellisync tool. Refer to the Intellisync Online Help for more
information.

You can also update your handheld automatically by copying the
network date and time. Refer to “Customizing your handheld’s options”
in the Handheld User Guide for more information.

To set the date and time

1. On the Home screen, click the Options icon. The Options screen
appears.

2. Click Date/Time. The Date/Time screen appears.

3. Select the field that you want to set.

4. Press the Space key until the preferred option appears.

Date/Time screen - setting the date and time

5. Click the trackwheel to view the menu. Click Save.

58 BlackBerry Wireless Handheld

Locking your handheld

The Options screen appears. The information that you set in the
Time, Time Format, and Date fields determines how the date and
time appear in the handheld status section of the screen. It also
determines how the date and time appear on the Calendar and Lock
screens.

Date/Time fields

The Date/Time screen contains the following fields:

Time Zone: Select your time zone. Your handheld adjusts the time
automatically, according to the time zone.

Time: Set the current time.

Time Format: Select a 12-hour or 24-hour clock.

Date: Set the current date.

Note: The date and time are only some of many options that you can
configure on your handheld. Refer to the “Customizing your handheld’s
options” chapter in the online Handheld User Guide for more
information.

Locking your handheld

You can lock your handheld’s keyboard or, for greater security, you
can set a password on your handheld. When you lock your
handheld using either of these methods, the Lock screen appears. If
you type information in the Options application, on the Owner
screen, this information appears on the Lock screen. You should
include your contact information in the event that your handheld is
lost.

To lock the keyboa rd

You can lock your handheld’s keyboard to avoid typing characters
accidentally.

Getting Started Guide 59

Getting started

1. On the Home screen, click the Keyboard Lock icon. The Lock
screen appears.

2. To use your handheld again, double-click the trackwheel.

To use password protection

Set a password on your handheld to obtain greater security. If your
handheld is left idle for a specified amount of time, you must type
your password to use the handheld again. You can also manually
activate the Lock screen by clicking the Lock icon on the Home
screen. You should lock your handheld with a password if you leave
it unattended.

Lock screen with a password enabled

If you do not want the Lock screen to appear, you must disable your
password in the Options application, on the Security screen.

Note: The Lock screen shows your contact information (if you have
typed it on the Owner screen). If you have enabled a password, type it
and click the trackwheel to resume using your handheld. If you have
not enabled a password, double-click the trackwheel to resume using
your handheld.

If you receive a phone call while your handheld is locked, you can still
answer the call. While connected to the call, click the trackwheel to
either enter your password and unlock the handheld or end the call.

60 BlackBerry Wireless Handheld

Placing emergency calls

Placing emergency calls

You can place calls to emergency numbers at any time, even if your
handheld has a password set or does not have a SIM card inserted.

To place emergency calls

1. On the Home screen, click the Phone icon. The Phone screen
appears.

2. Click [One Time Dial]. The Enter Phone Number dialog box
appears.

3. Type a recognized emergency phone number and click Call.

To place emergency calls when your
handheld is locked

Warning: This feature is reserved for emergency calls ONLY. Only

recognized emergency numbers (such as 911 or 112) are accepted
when your handheld is locked.

1. Click the trackwheel. A dialog box appears with the message
Handheld is locked.

2. Click Emergency Call. Another dialog box prompts you to
confirm that you want to make the emergency call.

3. Click Yes.

4. Type a recognized emergency phone number and click the
trackwheel.

Getting Started Guide 61

Getting started

Your handheld dials the emergency phone number.

Note: When you have a password enabled on your handheld and your
SIM card is removed, your handheld locks. Roll the trackwheel. The
Handheld is locked dialog box appears. Click Emergency Call to dial the
emergency phone number.

If your handheld radio is turned off when you attempt to place an
emergency call, the radio is turned on automatically and the call is
placed.

62 BlackBerry Wireless Handheld

Product information

Mechanical properties

Weight: Approximately 165 g / 5.8 oz

Size
(LxWxH):

Main
Processor:

113 x 74 x 24 mm

4.4” x 2.9” x 0.94”

8-MB flash memory

1-MB SRAM

Display and control features

Display: Full-graphic LCD with backlighting,

160-by-100 pixel viewing area; backlit
keyboard

Controls: Thumb-operated “roll-and-click”

trackwheel; computer-style keyboard;
and Push-to-Talk (PTT) button

Product information

Message
notification:

Ports: Combined data/charging port;

LED indicator, audible beeper, and
mechanical vibrator; on-screen
notification; user-configurable
notification options

synchronization over USB data port

Power

Battery: Removable, rechargeable lithium cell

Power
adapter:

SIM interface: Supports 3V SIMs

+5 Vdc/ 500 mA AC power adapter for direct
charging while travelling

Recommended operating and storage temperature parameters

Operating: -10 to 50°C
Storage: 10 to 25°C / 50 to 77°F

Radio specifications

Single band
support:

64 BlackBerry Wireless Handheld

iDEN 800MHz

Frequency

Transmitting: 806 to 825 MHz

Receiving: 851 to 870 MHz

Regulatory conformance

Frequency

Compliant
with:

Note: Specific details about conformance to the

Federal Communications Commission (FCC)

Industry Canada (IC)

Compliant with UL1950 requirements for
Canada and US

above standards and regulatory bodies may be
obtained from RIM.

Your handheld might be subject to export
controls or roaming restrictions. Review your
BlackBerry End-User/Software License
Agreement and contact your service provider
for more information.

Getting Started Guide 65

Product information

66 BlackBerry Wireless Handheld

Index

A

about this guide, 24
activating

your handheld, 49
your web client account, 55

additional components

battery, 27
desktop software, 29
handheld stand, 27
headset, 28
holster, 28
subscriber identity module

card, 27
travel charger, 28
USB cable, 27

applications

adding to the desktop

software, 44, 45
loading onto handheld, 48

applications, description, 17
attachment piece, removing, 43

B

battery

charging, 40
description of, 27
inserting, 36
low, 41
recharging, 41
removing, 37

before you begin, 32
BlackBerry solution

integration with enterprise

account, 22
integration with ISP

account, 21

integration with new email

account, 21

C

calls

placing emergency, 61
changing SIM cards, 54
charging

length of charge, 41

USB hub, 39

your handheld, 40
composing email messages, 55
computer, confirm handheld
connection, 46
contents of package, 26
cradle

connecting to computer, 46

D

date and time

copying from network, 59

fields, 59

setting, 58
description

battery, 27

desktop software CD, 29

handheld stand, 27

headset, 28

holster, 28

Home screen, 49

SIM card, 27

travel charger, 28

USB cable, 27
desktop software

CD, 29

installing, 38

Getting Started Guide 67

Index

online Handheld User

Guide, 19
online Help, 20
system requirements, 29

disabling, SIM card security, 37
documentation, other sources, 19

E

email messages

conditions for sending and

receiving, 51
integrating with enterprise

account, 22
integrating with ISP

account, 21
integration with new

account, 21
sending a test, 55

emergency calls, placing, 61
enterprise email account

integrating with, 53
integration, 22
redirecting email from, 54

G

getting started, setting up your
handheld, 33

H

handheld

adding applications, 44, 45
battery, 27
connected to computer, 46
getting started, 31
handheld stand, 27
headset, 28
holster, 28
package contents, 26
package, additional

components, 29
setting date/time, 59

SIM card, 27
travel charger, 28
turning off, 49
turning on, 49
USB cable, 27
user guide, 19

handheld applications

adding, 45
loading, 48

verifying, 45
handheld stand, description, 27
headset, description, 28
holster, description, 28
Home screen, description, 49

I

Industry Canada certification, 16
inserting, battery, 36
inserting, SIM card, 34
installing desktop software, 38
integration with enterprise
account

description, 22

supported email systems, 22
integration with ISP account, 21
integration with new email
account, 21

L

loading handheld applications, 48
low battery notification, 41

M

messages, reading, 56

N

new email account, integration, 21
new or ISP email account

activating your account, 55

integrating with, 55

68 BlackBerry Wireless Handheld

Index

O

online Help

desktop software, 20
web client, 20

options, date and time, 58

P

password security screen

enter password, 47, 48

Phone

emergency calls with radio

off, 62

placing emergency calls, 61

phone calls

emergency calls with radio

off, 62

placing emergency, 61

placing

emergency calls, 61

R

radio, turning on/off, 50
reading email messages, 57
Readme file, 20
redirecting email messages, 54
removing plug attachment
piece, 43
removing, battery, 37

S

safety information, 5
security

using password

protection, 59
sending a test email message, 55
service books

description, 23
multiple, 23
using, 23
viewing, 24

set up

integrating enterprise email

account, 53

integrating new or ISP email

account, 55

setting

date and time, 58

setting up

checklist, 33
integration with enterprise

email account, 33

integration with new or ISP

email account, 33

your handheld, 33

SIM card

changing, 54
description, 27

inserting, 34
SIM card security, disabling, 37
specifications, 63
supported email systems, 22
system requirements, 29

T

time, copying from network, 59
travel charger, description, 28
turning on/off

power, 49

radio, 50

U

USB cable

connecting power

adapter, 42

description, 27
users

on Lotus Domino Server, 25

on Microsoft Exchange

Server, 24

using

password protection, 59

service books, 23

Getting Started Guide 69

Index

V

verify handheld applications, 45
viewing

messages, 56
service books, 24

W

web client, online Help, 20
welcome, 17

70 BlackBerry Wireless Handheld