Blackberry MESSENGER VERWENDEN DES BROWSERS AUF IHREM COMPUTER Manual

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Blackberry MESSENGER VERWENDEN DES BROWSERS AUF IHREM COMPUTER Manual

BlackBerry Messenger

Version: 5.0

User Guide

SWD-903196-0317024346-001

Contents

 

Basics...........................................................................................................................................................................................................................................................

3

About BlackBerry Messenger....................................................................................................................................................................................................................

3

Requirements..............................................................................................................................................................................................................................................

3

Change your display picture or display name........................................................................................................................................................................................

3

About sounds for BlackBerry Messenger................................................................................................................................................................................................

4

View activity updates.................................................................................................................................................................................................................................

4

Change the options for activity updates.................................................................................................................................................................................................

4

Search your BlackBerry Messenger contact list.....................................................................................................................................................................................

5

Troubleshooting..........................................................................................................................................................................................................................................

5

Availability...................................................................................................................................................................................................................................................

7

Change your status....................................................................................................................................................................................................................................

7

Add a status message................................................................................................................................................................................................................................

7

Create a custom status..............................................................................................................................................................................................................................

7

Change or delete a custom status...........................................................................................................................................................................................................

7

Receive notification when a contact becomes available.......................................................................................................................................................................

8

Show what media file you are playing.....................................................................................................................................................................................................

8

Contacts......................................................................................................................................................................................................................................................

9

Contact basics............................................................................................................................................................................................................................................

9

Contact categories.....................................................................................................................................................................................................................................

12

Contact options..........................................................................................................................................................................................................................................

13

Troubleshooting..........................................................................................................................................................................................................................................

14

Chats............................................................................................................................................................................................................................................................

15

Chat basics..................................................................................................................................................................................................................................................

15

Chat history.................................................................................................................................................................................................................................................

17

Chat options...............................................................................................................................................................................................................................................

18

Troubleshooting..........................................................................................................................................................................................................................................

20

BlackBerry Groups.....................................................................................................................................................................................................................................

21

Group basics...............................................................................................................................................................................................................................................

21

Members......................................................................................................................................................................................................................................................

23

Group chats................................................................................................................................................................................................................................................

25

Pictures........................................................................................................................................................................................................................................................

26

Lists..............................................................................................................................................................................................................................................................

28

Group calendar...........................................................................................................................................................................................................................................

30

Group administration................................................................................................................................................................................................................................

32

Troubleshooting..........................................................................................................................................................................................................................................

34

Contact list backup....................................................................................................................................................................................................................................

35

About backing up your BlackBerry Messenger contact list..................................................................................................................................................................

35

Register an email address with BlackBerry Messenger.........................................................................................................................................................................

35

Remove a registered email address from BlackBerry Messenger........................................................................................................................................................

36

Restore your BlackBerry Messenger contact list over the wireless network.......................................................................................................................................

36

Create a backup file of your BlackBerry Messenger contact list..........................................................................................................................................................

37

Restore your BlackBerry Messenger contact list using a backup file..................................................................................................................................................

37

Delete backup files of your BlackBerry Messenger contact list...........................................................................................................................................................

37

Troubleshooting..........................................................................................................................................................................................................................................

38

Glossary.......................................................................................................................................................................................................................................................

39

Provide feedback........................................................................................................................................................................................................................................

40

IT policy rules..............................................................................................................................................................................................................................................

41

Legal notice.................................................................................................................................................................................................................................................

42

User Guide

Basics

Basics

About BlackBerry Messenger

You can use BlackBerry® Messenger to communicate with users who have a BlackBerry device. The contact list screen in BlackBerry Messenger is made up of your BlackBerry Messenger contacts, contact categories, chats, and groups.

You can send messages to your contacts, change your status and display picture, and organize contacts into contact categories. During a chat, you can send files such as voice notes and contact attachments. If your device has a camera, you can send pictures that you take with the camera.

You can use the BlackBerry® Groups feature of BlackBerry Messenger to create a group of family members, friends, co-workers, and so on. In a group, you can share pictures, lists, and appointments with the members of the group. You can also chat with members of your group and comment on shared items.

You do not need to sign in to or out of BlackBerry Messenger. As long as you are connected to a wireless network, BlackBerry Messenger can keep you connected to your BlackBerry Messenger contacts. You might be able to back up and restore your BlackBerry Messenger contacts, profile, and group membership using BlackBerry Messenger or using BlackBerry® Desktop Manager on a computer.

You must have a wireless service data plan to use BlackBerry Messenger. Depending on your wireless service provider or organization, some features might not be supported.

For more information about BlackBerry Messenger, visit www.blackberry.com/support.

Requirements

Depending on your wireless service provider or organization, you might not be able to use BlackBerry® Messenger.

at least 3 MB of available application memory

BlackBerry® Device Software 4.5 or later

a wireless service data plan

Change your display picture or display name

Depending on your wireless service provider or organization, your contacts might not see the display picture that you set.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click My Profile.

4.Perform any of the following actions:

To change your display picture, press the Menu key. Click Change Display Picture. Click a picture. If necessary, center the picture in the box. Press the Menu key. Click Crop and Save.

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Basics

To change your display name, type a new name.

5.Press the Menu key.

6.Click Save.

About sounds for BlackBerry Messenger

You can set notification options, such as vibrate or tone, for BlackBerry® Messenger in the sounds application. The BlackBerry Messenger New Message item specifies how you are notified of incoming BlackBerry Messenger messages. The BlackBerry Messenger Alert item specifies how you are notified when a contact that you have set an availability notification for becomes available. The BlackBerry Messenger Groups item specifies how you are notified of BlackBerry® Groups activities.

Depending on the sound profile that is set in the sounds application on your device, you might not receive the audible notification that you have set for BlackBerry Messenger. Depending on the options that are set in a group, you might not receive audible notification of group activities. You cannot turn off or change the success beep for barcode scanning.

For more information about sounds on your device, click the Help icon on the Home screen of your BlackBerry device.

View activity updates

The Recent Updates button only appears when there are activity updates.

The activity updates list displays certain contact activities and group activities, such as when display pictures are changed or when members are added to a group. By default, the activity updates list contains the latest 25 updates.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, click Recent Updates.

To clear the activity updates list, press the Menu key. Click Clear All.

Change the options for activity updates

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click Options.

4.Perform any of the following actions:

To change the number of updates that appear in the activity updates list, change the Show Recent Updates field.

To stop grouping the activity updates for a contact or group, clear the Group Recent Updates From Same Contact/Group check box.

To view what media files contacts have played, select the Display Music Updates From Contacts check box. You can only view media updates for contacts who have set BlackBerry® Messenger to display this information.

5.Press the Menu key.

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6. Click Save.

Search your BlackBerry Messenger contact list

You can search for display names and group names on the contact list screen in BlackBerry® Messenger.

If you or the contact has changed the contact's display name, you might not be able to find the contact using the search feature.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, type the name of a contact or group.

To clear the search results, press the Escape key.

Troubleshooting

Some features are not available in BlackBerry Messenger

Features might not be available for any of the following reasons:

Your wireless service provider might not have set up some features or might prevent you from using some features or options.

Your wireless service plan might prevent you from using some features or options.

If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options.

Some features might not be available for you to use for some contacts. These contacts might be using a previous version of BlackBerry® Messenger or their wireless service provider or organization might prevent them from using the feature that you are trying to use.

For more information about the features that are available on your device, contact your wireless service provider or organization.

My contacts are not appearing in BlackBerry Messenger

Your BlackBerry® Messenger contacts might not appear on the contact list screen if, for example, you switched BlackBerry devices or if you updated your BlackBerry® Device Software without backing up and restoring your device data.

If you saved a backup file of your contact list to your device, on a media card, or to your computer using the BlackBerry® Desktop Manager, you can restore your contact list using that backup file. Depending on your organization, if you previously associated an email address with a device on which the latest version of BlackBerry Messenger was installed, you might be able to restore your contact list over the wireless network.

Related topics

Restore your BlackBerry Messenger contact list over the wireless network, 36

Restore your BlackBerry Messenger contact list using a backup file, 37

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Basics

Find more troubleshooting information

To troubleshoot an issue and read knowledge base articles, visit the BlackBerry® Technical Solution Center at www.blackberry.com/btsc.

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User Guide

Availability

Availability

Change your status

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click My Profile.

4.Click the Status field.

5.Click a status.

Add a status message

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click My Profile.

4.In the Status Message field, type a status message.

5.Press the Menu key.

6.Click Save.

Create a custom status

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click My Profile.

4.Click the Status field.

5.Click Personalize Status.

6.Type a status.

7.Click a status indicator.

8.Click OK.

Change or delete a custom status

You can only change or delete statuses that you have created.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click My Profile.

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Availability

4.Click the Status field.

5.Highlight a custom status.

6.Press the Menu key.

7.Click Edit or Delete.

Receive notification when a contact becomes available

You can receive a message when the contact becomes available. Depending on the active sound profile on your device, you might also receive an audible notification.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, in a contact category, highlight an unavailable contact.

3.Press the Menu key.

4.Click Set Alert.

5.Click OK.

To turn off the notification, click Clear Alert.

Show what media file you are playing

To perform this task, your BlackBerry® device must be running BlackBerry® Device Software version 4.6 or later.

When you play a media file such as a song, video, or voice note on your device, BlackBerry® Messenger can display the file name or the file information to your contacts.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click My Profile.

4.Select the Show What I'm Listening To check box.

5.Press the Menu key.

6.Click Save.

To stop showing when you are playing a media file, clear the Show What I'm Listening To check box.

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User Guide

Contacts

Contacts

Contact basics

Add a contact by scanning a barcode

To perform this task, your BlackBerry® device must have a camera.

When you add a contact by scanning a barcode, the person might need to accept your invitation before the person is added to your BlackBerry® Messenger contact list.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click Invite Contact.

4.Click Scan a person's barcode.

5.Click Continue.

6.Hold your device so that all four corners of the barcode appear on your device screen. Continue to hold the device until you hear the success beep.

The person might remain in the Pending category until the person responds to your invitation.

Related topics

Display your profile barcode on your device, 10

Add a contact by typing an email address or PIN

When you add a contact by typing an email address or PIN, the person must accept your invitation before the person is added to your BlackBerry® Messenger contact list.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click Invite Contact.

4.Click Enter a person's email address, PIN, or name.

5.Type part or all of the contact information.

6.Click the contact information.

7.If necessary, change the Send Using field.

8.If necessary, change the Category field.

9.Click Send.

The person will remain in the Pending category until the person responds to your invitation.

Add a contact that uses SMS text messaging

To perform this task, your BlackBerry® device must be running BlackBerry® Device Software version 5.0 or later.

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Contacts

If you add a person who uses SMS text messaging as a contact to BlackBerry® Messenger, you can send SMS text messages to and receive SMS text messages from the person in BlackBerry Messenger.

Depending on your wireless service plan or organization, this feature might not be supported. Extra fees might apply for sending or receiving SMS text messages.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click Invite Contact.

4.Click Enter an SMS contact's name or phone number.

5.Type part or all of the contact information.

6.Click the contact information.

7.If necessary, change the Category field.

8.If necessary, type the name that you want to appear in your BlackBerry® Messenger contact list.

9.Click Add Contact.

For more information about SMS text messaging, on the menu in the messages application, click Help.

Display your profile barcode on your device

When you display the barcode for your BlackBerry® Messenger profile on your device, other people can scan your barcode and add you to their BlackBerry Messenger contact list.

You must accept the person's invitation before you are added to the person's contact list in BlackBerry Messenger.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click My Profile.

4.Click Display My Barcode.

Related topics

Add a contact by scanning a barcode, 9

Add a member by scanning a barcode, 23

View a contact's profile

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, highlight a contact.

3.Press the Menu key.

4.Click Contact Profile.

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Contacts

Link a contact with a contact in the contacts application

When you link a contact with a contact in the contacts application, you might be able to perform additional tasks using BlackBerry® Messenger. For example, you might be able to quickly call or send an email message to the contact from the menu during a chat. Also, if contacts do not have display pictures, their caller ID pictures from the contacts application appear in BlackBerry Messenger instead.

1.On the Home screen, in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, in a contact category, highlight a contact.

3.Press the Menu key.

4.Click Link to BlackBerry Contact.

5.Perform one of the following actions:

If the contact is in the contacts application, click Select Contact. Click a contact.

If the contact is not in the contacts application, click New Contact. Type the contact information. Press the Menu key. Click Save.

To remove the link, click Remove Contacts Link.

Rename a contact

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, in a contact category, highlight a contact.

3.Press the Menu key.

4.Click Contact Profile.

5.Type a new name.

6.Press the Menu key.

7.Click Save.

To view the contact's current display name, click Reset.

Change a contact's display picture

To perform this task, you must have linked the BlackBerry® Messenger contact with the contacts application.

You can replace a contact's display picture in BlackBerry Messenger with the contact picture from the contacts application. If the contact picture changes, the display picture in BlackBerry Messenger is updated automatically to match the contact picture.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, in a contact category, highlight a contact.

3.Press the Menu key.

4.Click Contact Profile.

5.Change the Use BlackBerry Contacts Image field to Yes.

6.Press the Menu key.

7.Click Save.

To view the display picture that the contact has set, change the Use BlackBerry Contacts Image field to No.

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Contacts

Delete a contact

If you delete a BlackBerry® Messenger contact, you are likewise deleted from that person's contact list in BlackBerry Messenger.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, in a contact category, highlight a contact.

3.Press the Menu key.

4.Click Delete Contact.

5.If necessary, select the Ignore future invitations check box.

6.Click Delete.

Unignore a contact

When you unignore a contact, you can receive invitations from the contact again.

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click Options.

4.Beside the Ignored Contacts field, click Edit.

5.Select the check box beside the contact or contacts that you want to unignore.

6.Click OK.

Contact categories

Add a contact category

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, press the Menu key.

3.Click Add Category.

4.Type a name for the contact category.

5.Click OK.

To move some of your contacts into the contact category, click the contacts. Click OK.

Move a contact to another contact category

1.On the Home screen or in the Instant Messaging folder, click the BlackBerry Messenger icon.

2.On the contact list screen, in a contact category, highlight a contact.

3.Press the Menu key.

4.Click Move Contact.

5.Click a contact category.

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