ARRIS TR3300-AC User Manual

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ARRIS TR3300-AC User Manual

Touchstone®

TR3300-AC 802.11ac Wireless

Router

User Guide

Release 33 STANDARD 1.5 February 2015

TR3300-AC 802.11ac Wireless Router User Guide

Release 33 STANDARD 1.5

ARRIS Copyrights and Trademarks

©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.

ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others.

ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the product(s) described in this manual at any time.

The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.

Patent Notice

Protected under one or more of the following U.S. patents: http://www.arris.com/legal Other patents pending.

 

Table of Contents

 

Chapter 1.

Overview..............................................................................

6

 

Introduction.................................................................................................

6

Chapter 2.

Safety Requirements ...............................................................

7

 

FCC Part 15 .................................................................................................

7

 

RF Exposure ..........................................................................................

8

 

Industry Canada Compliance.............................................................................

8

 

For Mexico...................................................................................................

9

Chapter 3.

Product Overview ..................................................................

10

 

About The Wireless Router .............................................................................

10

 

What's in the Box?........................................................................................

10

 

Items You Need...........................................................................................

10

 

System Requirements ...................................................................................

11

 

Recommended Hardware ........................................................................

11

 

Windows ............................................................................................

11

 

MacOS ...............................................................................................

11

 

Linux/other Unix ..................................................................................

11

 

About this Manual........................................................................................

11

 

What About Security? ...................................................................................

12

Chapter 4.

Installing the Wireless Router ...................................................

13

 

Front Panel................................................................................................

13

 

Indicator Lights for the TR3300-AC ...................................................................

14

 

Rear Panel.................................................................................................

15

 

Selecting an Installation Location.....................................................................

15

 

Desktop Mounting Instructions..................................................................

16

 

Factors Affecting Wireless Range ..............................................................

16

 

Ethernet or Wireless?....................................................................................

17

 

Connecting the Wireless Router .......................................................................

18

 

Configuring the Wireless Connection .................................................................

18

Chapter 5.

Basic Configuration ................................................................

19

 

Accessing the Configuration Interface ...............................................................

19

 

Configuring the Wireless Network ....................................................................

20

 

Enabling or Disabling the Wireless Network..................................................

20

 

Changing the Login Password ...................................................................

20

 

Changing the Default Wireless Network Name (SSID) ......................................

21

 

Configuring Wi-Fi Protected Setup (WPS) ....................................................

21

 

Setting Up the WAN Connection................................................................

22

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Chapter 6.

Advanced Configuration Options ................................................

23

 

LAN Setup – Configuring DHCP .........................................................................

23

 

LAN Setup – Adding and Deleting DHCP Clients..............................................

24

 

LAN Setup – Selecting the NAT Mode .................................................................

24

 

Wireless Setup – Setting the Wireless Mode .........................................................

24

 

Firewall – General Firewall Configuration Settings ................................................

25

 

Firewall – Configuring a Virtual Server (Port Forwarding) ........................................

25

 

Firewall – Configuring DMZ for Gaming or Conferencing Applications..........................

26

 

Utilities – Viewing Network System Information....................................................

27

 

Utilities – Restarting the Wireless Router ...........................................................

27

 

Utilities – Reverting to Factory Default Settings ...................................................

28

 

Utilities – Viewing the System Logs ...................................................................

28

 

Utilities – DDNS ...........................................................................................

28

Chapter 7.

Wireless Router Configuration Screen Descriptions.........................

29

 

Basic Setup ................................................................................................

29

 

Basic Wireless Settings ...........................................................................

29

 

WPS Settings .......................................................................................

30

 

WAN Setup ................................................................................................

31

 

Dynamic ............................................................................................

31

 

Static ................................................................................................

32

 

DNS32

 

 

Dynamic (IPV6) ....................................................................................

33

 

Static (IPV6)........................................................................................

34

 

LAN Setup .................................................................................................

35

 

LAN Settings .......................................................................................

35

 

LAN Settings (IPV6) ...............................................................................

37

 

Client List ..........................................................................................

38

 

Wireless....................................................................................................

39

 

Basic Setup .........................................................................................

39

 

Guest Access .......................................................................................

41

 

Advanced ...........................................................................................

42

 

StreamBoost ..............................................................................................

43

 

StreamBoost Settings.............................................................................

43

 

Priorities............................................................................................

44

 

STAT: Downloads..................................................................................

45

 

STAT: Up Time.....................................................................................

46

 

Firewall ....................................................................................................

46

 

Firewall Settings ..................................................................................

46

 

Virtual Servers.....................................................................................

47

 

DMZ ..................................................................................................

48

 

WAN Ping Blocking ................................................................................

49

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Remote Management .............................................................................

49

 

ALG50

 

 

Utilities ....................................................................................................

51

 

System Information ...............................................................................

51

 

Restart Router .....................................................................................

52

 

Factory Default....................................................................................

53

 

Firmware Upgrade ................................................................................

53

 

System Settings....................................................................................

54

 

System Log .........................................................................................

55

 

DDNS.................................................................................................

55

Chapter 8.

Troubleshooting ....................................................................

57

 

The Wireless Router is plugged in, but the Power light is Off ...................................

57

 

I'm not getting on the Internet (all connections) ..................................................

57

 

I'm not getting on the Internet (Ethernet) ..........................................................

57

 

I'm not getting on the Internet (Wireless) ...........................................................

57

 

My wireless Internet connection stops working sometimes ......................................

58

 

I can get on the Internet, but everything is slow ..................................................

58

Chapter 9.

ARRIS Contacts......................................................................

59

 

Before You Call ARRIS Support.........................................................................

59

 

By Telephone .............................................................................................

59

 

By Email ...................................................................................................

62

 

Ask ARRIS Customer Portal .............................................................................

63

 

Global Knowledge Services and Training ............................................................

63

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TR3300-AC 802.11ac Wireless Router User Guide 5

Chapter 1

Overview

Introduction

Get ready to experience the Internet’s express lane! Whether you’re checking out streaming media, downloading new software, or checking your email, the Touchstone TR3300-AC 802.11ac Wireless Router brings it all to you faster and more reliably.

The Touchstone TR3300-AC 802.11ac Wireless Router provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). The TR3300-AC also provides 802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility.

Installation is simple and your service provider will provide assistance to you for any special requirements.

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Chapter 2

Safety Requirements

The ARRIS TR3300-AC Wireless Router complies with the applicable requirements for performance, construction, labeling, and information when used as outlined below:

Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool, etc.), to avoid risk of electrocution.

The product shall be cleaned using only a damp, lint-free, cloth. No solvents or cleaning agents shall be used.

Do not use spray cleaners or aerosols on the Wireless Router.

Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of electrocution.

Do not locate the equipment within 6 feet (1.9 m) of a flame or ignition source (i.e. heat registers, space heaters, fireplaces, etc.).

Use only power supply and power cord included with the equipment.

Equipment should be installed near the power outlet and should be easily accessible.

In areas of high surge events or poor grounding situations and areas prone to lightning strikes, additional surge protection may be required (i.e. PF11VNT3 from American Power Conversion) on the AC and Ethernet lines.

When the Wireless Router is connected to a local computer through Ethernet cables, the computer must be properly grounded to the building/residence AC ground network. All plug-in cards within the computer must be properly installed and grounded to the computer frame per the manufacturer’s specifications.

Ensure proper ventilation. Position the Wireless Router so that air flows freely around it and the ventilation holes on the unit are not blocked.

Do not mount the Wireless Router on surfaces that are sensitive to heat and/or which may be damaged by the heat generated by the modem, its power supply, or other accessories.

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

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Chapter 2: Safety Requirements

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

WARNING

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RF Exposure

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 7.9 inches (20cm) between the radiator and your body. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.

Industry Canada Compliance

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:

(1)This device may not cause interference; and

(2)This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

(1)l’appareil ne doit pas produire de brouillage;

(2)l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and compliance.

Le dispositif rencontre l'exemption des limites courantes d'évaluation dans la section 2.5 de RSS 102 et la conformité a l'exposition de RSS-102 rf, utilisateurs peut obtenir l'information canadienne sur l'exposition et la conformité de rf.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

Cet émetteur ne doit pas être Co-placé ou ne fonctionnant en même temps qu'aucune autre antenne ou émetteur. Cet équipement devrait être installé et actionné avec une distance minimum de 20 centimètres entre le radiateur et votre corps.

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Chapter 2: Safety Requirements

The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.

For Mexico

The operation of this equipment is subject to the following two conditions: (1) This equipment or device cannot cause harmful interference and (2) this equipment or device must accept any interference, including interference that may cause some unwanted operation of the equipment.

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Chapter 3

Product Overview

About The Wireless Router

The TR3300-AC Wireless Router is a 3x3 dual-band 802.11ac router for MSOs, allowing users to connect to the Internet through a separate modem.

The TR3300-AC Wireless Router has the following features:

Remote management capability: allows you to make changes to the Wireless Router's configuration from anywhere on the Internet

Smart stream management: StreamBoostTM technology automatically gives applications and devices the bandwidth they need for the best online experience

Convenience: supports Ethernet and 802.11a/b/g/n/ac wireless connections; both wired and wireless connections can be used simultaneously

Four Ethernet ports for connections to non-wireless devices

A USB 2.0 host port (future support for external USB devices)

What's in the Box?

Make sure you have the following items before proceeding. Call your service provider for assistance if anything is missing.

Wireless Router

Power Adapter

Wireless Installation Guide

Ethernet Cable

End User License Agreement

Items You Need

Make sure you have the following items on hand before continuing:

Wireless Router package: see What's in the Box? (page 10) for a list of items in the package.

Ethernet Cable: In addition to the Ethernet cable provided, you may need an additional Ethernet cable if you want to connect to wired clients. This is a standard Ethernet cable with RJ45 type connectors on both ends. You can buy Ethernet cables from any electronics retailer and many discount stores.

Information packet: your service provider should furnish you with a packet containing information about your service and how to set it up. Read this information carefully and contact your service provider if you have any questions.

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Chapter 3: Product Overview

System Requirements

The Touchstone Wireless Router operates with most computers. The following describes requirements for each operating system; see the documentation for your system for details on enabling and configuring networking.

To use the Wireless Router, you need high-speed Internet service from your service provider.

Recommended Hardware

The following hardware configuration is recommended. Computers not meeting this configuration can still work with the TR3300-AC, but may not be able to make maximum use of TR3300-AC throughput.

CPU: P4, 3GHz or faster

RAM: 1GB or greater

Ethernet: Gig-E (1000BaseT)

Wi-Fi: 802.11a, b, g, n, or ac compliant Wi-Fi equipment

Windows

Windows XP , Windows Vista, Windows 7, or Windows 8. A supported Ethernet or wireless LAN connection must be available.

MacOS

System 7.5 to MacOS 9.2 (Open Transport recommended) or MacOS X. A supported Ethernet or wireless LAN connection must be available.

Linux/other Unix

Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or wireless LAN connection must be available.

About this Manual

This manual covers the Touchstone TR3300-AC Wireless Router. The model number is on the label affixed to the bottom of the Wireless Router.

1. Model number

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Chapter 3: Product Overview

2.WLAN-24 MAC address

3.PreShared Key

4.WPS PIN

What About Security?

Having a high-speed, always-on connection to the Internet requires a certain amount of responsibility to other Internet users—including the need to maintain a reasonably secure system. While no system is 100% secure, you can use the following tips to enhance the system’s security:

Keep the operating system of the computer updated with the latest security patches. Run the system update utility at least weekly.

Keep the email program updated with the latest security patches. In addition, avoid opening email containing attachments, or opening files sent through chat rooms, whenever possible.

Install a virus checker and keep it updated.

Avoid providing web or file-sharing services over the Wireless Router. Besides certain vulnerability problems, most service providers prohibit running servers on consumerlevel accounts and may suspend your account for violating the terms of service.

Use the service provider's mail servers for sending email.

Avoid using proxy software unless you are certain that it is not open for abuse by other Internet users (some are shipped open by default). Criminals can take advantage of open proxies to hide their identity when breaking into other computers or sending spam. If you have an open proxy, your service provider may suspend your account to protect the rest of the network.

The TR3300-AC ships with wireless LAN security set by default (for the same reasons that you should run only secured proxies). See the security label on the product for the factory security settings. If you need to modify the default wireless security settings, see Configuring the Wireless Connection (page 18).

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Chapter 4

Installing the Wireless Router

Before you start, make sure that:

You have all the Items You Need (page 10):

The modem and power outlets are available nearby.

Front Panel

The front of the Wireless Router has the following indicators:

1.Power: indicates whether AC power is available to the unit.

2.WAN: indicates the status of Internet service connectivity.

3.2.4G: indicates the status of the 2.4 GHz wireless LAN.

4.5G: indicates the status of the 5 GHz wireless LAN.

5.LAN (1 - 4): indicates the status of LAN connectivity on each of the wired ports.

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Chapter 4: Installing the Wireless Router

6.USB: indicates whether a USB device is attached.

7.WPS: indicates Wireless Protected Setup (WPS) is active.

Indicator Lights for the TR3300-AC

The Wireless Router has several LED indicator lights to assist in troubleshooting.

LED

Color/Behavior

Description

 

 

 

Power

Solid green

System power is on.

 

 

 

WAN

Solid green

An IP address has been received and is ready to transmit

 

 

data, or bridge mode is active.

 

 

 

 

Flashing green

The Ethernet cable connection has been detected.

 

Off

No Ethernet cable is connected to the Wireless Router.

 

 

 

2.4G Wi-Fi

Solid green

The wireless port has linked with a wireless client.

 

 

 

 

Off

Wireless is disabled.

 

 

 

5G Wi-Fi

Solid green

The wireless port has linked with a wireless client.

 

 

 

 

Off

Wireless is disabled.

 

 

 

WPS

Solid green

WPS has been started.

 

 

 

 

Flashing green (slow

WPS has been started, and Wireless Router is ready to

 

flash)

accept a client connection.

 

 

 

 

Flashing green (quick

WPS error.

 

flash)

 

LAN 1 – 4

Solid green

10/100/1000Mbps link detected.

 

 

 

 

Flashing green

Receiving/transmitting data at 10/100/1000Mbps.

 

 

 

 

Off

No Ethernet connection.

 

 

 

USB

Solid green

USB device successfully connected and active.

 

 

 

 

Flashing green

USB device read/write activity.

 

 

 

 

Off

No USB device connected, or the attached USB device can

 

 

now be safely removed.

 

 

 

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Chapter 4: Installing the Wireless Router

Rear Panel

The rear of the Wireless Router has the following connectors and controls:

1.Reset button: resets the Wireless Router as if you power cycled the unit. Use a pointed non-metallic object to press this button.

Note: If you hold the Reset button for more than five seconds, the Wireless Router will be reset to the factory default settings and will reboot.

2.WPS Button: begins associating the Wireless Router with a wireless device.

3.USB: USB host connector - future support for external USB devices.

4.Ethernet (1 - 4): connectors for use with a computer LAN port.

5.WAN: connector for the modem.

6.Power: connector for the power cord.

Selecting an Installation Location

There are a number of factors to consider when choosing a location to install the Wireless Router:

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Chapter 4: Installing the Wireless Router

Is an AC outlet available nearby? For best results, the outlet should not be switched and should be close enough to the Wireless Router that extension cords are not required.

Is the modem nearby? Can you easily run cables between the Wireless Router’s location and the modem?

If you are connecting devices to the Ethernet ports, can you easily run cables between the Wireless Router’s location and those devices?

If you want to install the Wireless Router on a desktop, is there enough space on either side to keep the vents clear? Blocking the vents may cause overheating.

How close are the wireless devices? In general, the Wireless Router should be located close to the center of the user sphere. The Wireless Router wireless connection range is typically 100–200 feet (30m–65m) for 2.4 GHz signals and less for 5 GHz signals. A number of factors can affect connection range, as described below.

Desktop Mounting Instructions

Position the Wireless Router so that:

air flows freely around it

the back faces the nearest wall

it will not fall to the floor if bumped or moved

the sides of the unit are not blocked.

Note: Clean the Wireless Router using only a clean, slightly moistened, cloth. Do not use aerosols in the vicinity of the Wireless Router.

Factors Affecting Wireless Range

A number of factors can affect the usable range for wireless connections.

Increases range

Locating the unit centrally

 

Creating as much "line-of-sight" as possible with client devices

 

 

Decreases range

Metal or concrete walls between the Wireless Router and other

 

devices

 

Large metal appliances, aquariums, or metal cabinets between the

 

Wireless Router and other devices

 

Interference and RF noise (2.4 GHz wireless phones, microwave

 

ovens, wireless speaker/receiver systems, or other wireless

 

networks)

 

Placing the device in a cabinet or other enclosed space

Note: Decreasing the range of the wireless network may be beneficial, as long as the decreased range is sufficient for your needs. By limiting the network’s range, you reduce interference with other networks and make it harder for unwanted users to find and connect to the network.

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Chapter 4: Installing the Wireless Router

Note: Setting the transmit power level to High increases the range. Setting it to Medium or Low decreases the range proportionately. Medium or Low may be more appropriate for highdensity residential locations.

Ethernet or Wireless?

There are two ways to connect the computer (or other equipment) to the Wireless Router. The following will help you decide which is best for you:

Ethernet

Ethernet is a standard method of connecting two or more computers into a Local Area Network (LAN). You can use the Ethernet connection if the computer has built-in Ethernet hardware. The TR3300-AC provides support for up to four such connected devices.

Note: To connect more than four computers to the TR3300-AC through the Ethernet ports, you need an Ethernet switch (available at computer retailers).

The Wireless Router package comes with one 4-foot (1.2m) Ethernet cable (the connectors look like wide telephone connectors); you can purchase more cables if necessary at a computer retailer. If you are connecting the Wireless Router directly to a computer, or to an Ethernet switch with a cross-over switch, ask for Category 5e (CAT5e) straight-through cable. CAT5e cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable.

Wireless

Wireless access lets you connect additional (wireless-capable) devices to the Wireless Router. The 802.11 wireless LAN standard allows one or more computers to access the TR3300-AC using a wireless (radio) signal. These connections are in addition to the connections supported via Ethernet.

Note: You can use the wireless connection if the computer has a built-in or aftermarket plug-in wireless adapter. To learn more about which wireless hardware works best with the computer, see your computer dealer.

Both

If you have two or more computers, you can use Ethernet for up to four devices and wireless for the others. To connect five or more computers to the Ethernet ports, you will need an Ethernet switch (available at computer retailers.)

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Chapter 4: Installing the Wireless Router

Connecting the Wireless Router

1.Unplug the power to turn off the modem.

2.Connect one end of the Ethernet cable (included) to the modem, and the other end to the WAN port on the Wireless Router.

3.Reconnect the plug on the modem to turn the modem back on. Wait approximately 2 minutes to allow the modem to fully power up.

4.Connect the power adapter (included) to the power connector on the back of the Wireless Router, and then connect the power adapter to an available AC outlet. Wait until the 2.4G and 5G LEDs on the front panel of the Wireless Router turn solid green.

5.To manage the setup of the Wireless Router, you can use a second Ethernet cable (not provided) to connect a computer to an available LAN port on the TR3300-AC, or you can connect wirelessly by using the preset wireless security settings printed on the security label located on the bottom of the Wireless Router.

6.Open a browser on the computer to access the management interface of the Wireless Router. If the webpage does not display correctly, try another browser. See Accessing the Configuration Interface (page 19) for more information.

Note: In some cases, the service provider may redirect the browser to their welcome page so that you can establish new service. This step may be required before you can manage the TR3300AC configuration settings.

Configuring the Wireless Connection

The TR3300-AC ships with a secure SSID that is unique for every device. Wi-Fi network information is located on the label on the bottom of the Wireless Router. You should configure the Wireless Router's wireless settings.

Note: At a minimum, you should set a login password and set up wireless security. Refer to Configuring the Wireless Network (page 20) for complete instructions on configuring the wireless connection.

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Chapter 5

Basic Configuration

The Wireless Router ships with a basic factory default configuration that should allow you to immediately access the Internet after installing the hardware according to the User’s Guide.

If you need to modify the Wireless Router's default basic settings, or if you want to configure advanced settings, refer to the appropriate instructions in this document.

As a minimum, it is recommended that you:

Change the default login password

Change the default wireless network name, also called the Service Set Identifier (SSID)

Wireless LAN Default Security Setting: The Wireless Router ships with wireless LAN security set by default. See the security label on the product for the factory security settings: network name (SSID), encryption method, network key, and WPS PIN.

If you need to modify the Wireless Router’s default wireless security settings, or if you want to configure any other settings, refer to the appropriate instructions in this document.

Note: You must set up the computer and other client devices to work with the security settings on the Wireless Router. Refer to the documentation for the client device for instructions on setting security. If the computer or client device supports Wi-Fi Alliance WPS (Wireless Protected Setup), activate WPS on the computer or client device and the Wireless Router simultaneously to easily set up the system security.

Accessing the Configuration Interface

Perform the following steps to access the configuration interface.

1.If security has been properly set up on the computer to access the wireless LAN on the Wireless Router, use the connection utility for the operating system to connect to the wireless LAN using its network name (SSID), as shown on the security label.

Note: If you cannot access the wireless LAN, you must first establish a wired Ethernet connection between the computer and the Wireless Router.

2.In the web browser, open the page http://192.168.1.1/ to access the Wireless Router setup.

The Login screen displays.

3.Enter the user name and password and click Apply to log in.

Note: The default user name is "admin". The default password is "password", in lower case letters.

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Chapter 5: Basic Configuration

The Basic Wireless Settings screen displays.

4. Set basic setup configuration parameters as required for the system.

Note: Most configuration parameters that you may want to set can be accessed on the Basic Wireless Settings screen or on the LAN Setup or Wireless tabs.

Configuring the Wireless Network

Perform the following procedures to make the basic configuration settings for the wireless network.

Enabling or Disabling the Wireless Network.

Perform the following steps to enable the wireless network.

1.Access and log into the configuration interface.

2.Click the Basic Setup tab.

3.Click the Enable Wireless checkbox in either the Wireless 2.4 GHz section or the Wireless 5 GHz section to enable wireless networking for that frequency.

4.Click Apply.

Changing the Login Password

You should change the login password to something other than the default password.

Note: The default user name is "admin," the default password is "password" (both lower case).

Perform the following steps to change the password.

1.Access and log into the configuration interface via a direct wired Ethernet or wireless connection.

2.Click the Utilities tab.

3.Click System Settings in the side menu.

4.Enter the old password in the Current Password field.

5.Enter the new password in both the New Password and Confirm New Password fields.

Note: Passwords are case-sensitive. Valid characters are the numbers 0 to 9, the letters a through z and A through Z, and printable special characters (such as $, !, ?, &, #, @, and others.)

6.Click Apply.

7.Record the new passwords here:

2.4 GHz Password: ___________________________________

Release 33 STANDARD 1.5 February 2015

TR3300-AC 802.11ac Wireless Router User Guide 20

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