ARRIS VMS4100 User Manual

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IMPORTANT SAFETY INSTRUCTIONS

Read these instructions.

Keep these instructions.

Heed all warnings.

Follow all instructions.

Do not use this apparatus near water.

Clean only with dry cloth.

Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

Only use attachments/accessories specified by the manufacturer.

Unplug this apparatus during lightning storms or when unused for long periods of time.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

IMPORTANT SAFETY CONSIDERATIONS FOR ALL SET-TOPS

The mains plug is the main disconnect device. It shall remain readily accessible and operable.

The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

WARNING: Batteries shall not be exposed to excessive heat such as sunshine, fire or the like.

See label on bottom of unit for additional markings.

During Transportation to the Subscriber Home

Transport the cable terminal in its shipping box or an equally padded container.

Do not expose the terminal to rain or moisture.

During Installation

Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings.

Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.

Install the terminal so that there is a minimum of two inches of space between surrounding surfaces and the top, left, and right sides of the terminal to ensure proper ventilation.

Install the terminal away from heat sources such as radiators, heat registers and stoves. Installation of the terminal near consumer electronics devices, such as stereo receiver/amplifiers and televisions, is permitted as long as the air surrounding the terminal does not exceed 40º C (104º F).

Place the terminal on a flat surface not prone to vibration or impact.

Do not place the terminal on top of another electronic device.

Do not install the terminal in an area where condensation occurs.

To prevent the temporary loss of guide data and cause a temporarily nonresponding terminal, do not plug the AC power cord into a switched power outlet.

ADDITIONAL SAFETY CONSIDERATIONS FOR DVR MODELS

To avoid shock and vibration damage to the internal hard drive, do not move the terminal while it is plugged in.

To allow the hard drive to spin down and park its heads, wait at least 10 seconds after disconnecting power before moving the terminal.

Install the terminal so that there is a minimum of 3 inches of space between surrounding surfaces and the back of the terminal to ensure proper ventilation.

FCC Certification

This product contains a radio transmitter and accordingly has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.

CAUTION: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists, feet and ankles) must be at least 20 cm (8 inches).

FCC Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning (Part 15.21)

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC DECLARATION OF CONFORMITY

ARRIS International, PLC., 3871 Lakefield Drive, Suwanee, GA 30024, 1-866-36-ARRIS, declares that this Class B digital device complies with 47 CFR Parts 2 and 15 of the FCC rules.

SPECIAL SYMBOLS THAT MIGHT APPEAR ON THE EQUIPMENT

The exclamation point, within an equilateral triangle, is intended to

alert the user to the presence of important installation, servicing, and operating instructions in the documents accompanying the equipment.

This symbol indicates that dangerous voltage levels are present within the equipment. These voltages are not insulated and may be of sufficient strength to cause serious bodily injury when touched. The symbol may also appear on schematics.

CARING FOR THE ENVIRONMENT BY RECYCLING

When you see this symbol on an ARRIS product, do not dispose of the product with residential or commercial waste.

Recycling your ARRIS Equipment

Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call ARRIS Customer Service for assistance.

SOFTWARE LICENSE, SAFETY, AND REGULATORY INFORMATION

ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH THE ARRIS DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND ARRIS. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.

The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. ARRIS licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. ARRIS and its third party licensors retain the ownership of the Software.

You may:

USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to

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ARRIS VMS4100 User Manual

accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred. TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.

You may not:

(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws.

The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. ARRIS AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES. Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with ARRIS and its third party licensors. ARRIS retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by ARRIS or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of the ARRIS rights under United States copyright law.

This License and your rights regarding any matter it addresses are governed by the laws of the State of Georgia, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

ARRIS is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and set-top.

Connect the equipment into an outlet on a circuit different from that to which the set-top is connected.

Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by ARRIS for compliance could void the user’s authority to operate the equipment.

U.S. GOVERNMENT RESTRICTED RIGHTS

The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is ARRIS Enterprises, Inc., 3871 Lakefield Drive, Suwanee, GA 30024.

Open Source Software Information

For instructions on how to obtain a copy of any source code being made publicly available by ARRIS related to software used in this ARRIS product

you may send your request in writing to:

ARRIS Enterprises, LLC.

Software Pedigree Operations

2450 Walsh Avenue

Santa Clara, CA 95051 USA

The ARRIS website opensource.arrisi.com also contains information regarding use of open source. ARRIS has created the opensource.arrisi.com to serve as a portal for interaction with the software community-at-large. This document contains additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this ARRIS product.

© 2017 ARRIS Enterprises, LLC. All rights reserved.

No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.

ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Rovi, and is intended for home and other limited viewing uses only unless otherwise authorized by Rovi. Reverse engineering or disassembly is prohibited.

INSTRUCCIONES DE SEGURIDAD IMPORTANTES

Lea estas instrucciones.

Guarde estas instrucciones.

Considere todas las advertencias.

Siga todas las instrucciones.

No use este aparato cerca del agua.

Limpie sólo con un paño seco.

No bloquee las aberturas de ventilación. Instale siguiendo las instrucciones del fabricante.

No instale cerca de fuentes de calor como radiadores, rejillas de aire caliente, cocinas u otros aparatos que produzcan calor (incluidos amplificadores).

No impida el propósito de seguridad del enchufe polarizado o con conexión a tierra. Un enchufe polarizado tiene dos aspas, una más ancha que la otra. Un enchufe de conexión a tierra tiene dos aspas y una tercera punta con conexión a tierra. El aspa ancha o la tercera punta están diseñadas para su seguridad. Si el enchufe incluido no se ajusta a la salida, pida al electricista el repuesto de la salida obsoleta.

Proteja el cable de alimentación para evitar pisarlo o que quede apretado, especialmente en los enchufes y tomas de corriente, y revise el punto de salida del aparato.

Use exclusivamente conexiones/accesorios especificados por el fabricante.

Desconecte el aparato durante tormentas eléctricas o cuando no se use durante un tiempo prolongado.

Todos los servicios de mantenimiento deben realizarlos personal calificado. El servicio de mantenimiento se requiere cuando el aparato tiene algún daño, por ejemplo cuando el cable de alimentación o enchufe está dañado, se ha derramado líquido o el aparato ha sido golpeado por otros objetos, cuando se ha expuesto a lluvia o humedad, no funciona normalmente o se ha caído.

CONSIDERACIONES DE SEGURIDAD IMPORTANTES PARA TODOS LOS SISTEMAS

El enchufe del suministro eléctrico es el dispositivo de desconexión de la red. Debe ser de fácil acceso y estar en funcionamiento.

El aparato no debe exponerse a goteos o salpicaduras y no deben colocarse objetos rellenos con líquidos, como floreros, sobre él.

ADVERTENCIA: para reducir el riesgo de incendio o descarga eléctrica, no exponga este aparato a la lluvia o la humedad.

ADVERTENCIA: las baterías no deben exponerse a calor excesivo como luz solar, fuego o algo similar.

Consulte la etiqueta de la parte inferior de la unidad para marcas adicionales.

Durante el transporte a la casa del suscriptor

Transporte el terminal de cables en su caja de envío o un contenedor acolchado.

No exponga el terminal a la lluvia o a la humedad.

Durante la instalación

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