IP Phone
Default Login Details
IP Address |
dhcp |
User Name |
admin |
Password |
1234 |
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Firmware Version 1.20
Edition 1, 05/2010
www.zyxel.com
Copyright © 2010
ZyXEL Communications Corporation
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the V300 using the LCD screen and/or web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains information on setting up and configuring the V300.
•Web Configurator Online Help
Embedded web help for descriptions of individual screens and supplementary information.
•Support Disc
Refer to the included CD for support documents.
•ZyXEL Web Site
Please refer to www.zyxel.com for additional support documentation and product certifications.
User’s Guide Feedback
Help us help you. Send all User’s Guide-related comments, questions or suggestions for improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: techwriters@zyxel.com.tw
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V300 Series User’s Guide |
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Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations.
Syntax Conventions
•The V300 or V301 may be referred to as the “V300”, the “device”, the “system” or the “product” in this User’s Guide.
•Product labels, screen names, field labels and field choices are all in bold font.
•A key stroke is denoted by square brackets and uppercase text, for example, [ENTER] means the “enter” or “return” key on your keyboard.
•“Enter” means for you to type one or more characters and then press the [ENTER] key. “Select” or “choose” means for you to use one of the predefined choices.
•A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Maintenance > Log > Log Setting means you first click Maintenance in the navigation panel, then the Log sub menu and finally the Log Setting tab to get to that screen.
•Units of measurement may denote the “metric” value or the “scientific” value. For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000” or “1048576” and so on.
•“e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
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V300 Series User’s Guide |
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Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The V300 icon is not an exact representation of your device.
V300 |
Computer |
Notebook computer |
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Server |
DSLAM |
Firewall |
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Telephone |
Switch |
Router |
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V300 Series User’s Guide |
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Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions.
•Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
•Do NOT expose your device to dampness, dust or corrosive liquids.
•Do NOT store things on the device.
•Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
•Connect ONLY suitable accessories to the device.
•Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
•Make sure to connect the cables to the correct ports.
•Place connecting cables carefully so that no one will step on them or stumble over them.
•Always disconnect all cables from this device before servicing or disassembling.
•Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe).
•Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.
•Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.
•If the power adaptor or cord is damaged, remove it from the device and the power source.
•Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.
•Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
•Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
•If you wall mount your device, make sure that no electrical lines, gas or water pipes will be damaged.
•The PoE (Power over Ethernet) devices that supply or receive power and their connected Ethernet cables must all be completely indoors.
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Safety Warnings
This product is recyclable. Dispose of it properly.
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V300 Series User’s Guide |
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Safety Warnings
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V300 Series User’s Guide |
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Contents Overview
User’s Guide ........................................................................................................................... |
25 |
Introducing the V300 ................................................................................................................. |
27 |
Hardware ................................................................................................................................... |
31 |
Technical Reference .............................................................................................................. |
43 |
Using the LCD Screen ............................................................................................................... |
45 |
The Phonebook ......................................................................................................................... |
51 |
LCD Menus: Basic Settings ....................................................................................................... |
53 |
LCD Menus: Advanced .............................................................................................................. |
59 |
The Web Configurator ............................................................................................................... |
83 |
The Status Screens ................................................................................................................... |
89 |
Network Setup ........................................................................................................................... |
97 |
SIP Account Setup .................................................................................................................. |
101 |
Phone Setup ............................................................................................................................. |
119 |
The Phone Book ...................................................................................................................... |
127 |
System ..................................................................................................................................... |
137 |
Logs ......................................................................................................................................... |
145 |
Tools ........................................................................................................................................ |
147 |
Troubleshooting ....................................................................................................................... |
157 |
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V300 Series User’s Guide |
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Contents Overview
10 |
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V300 Series User’s Guide |
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Table of Contents
About This User's Guide .......................................................................................................... |
3 |
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Document Conventions............................................................................................................ |
4 |
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Safety Warnings........................................................................................................................ |
6 |
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Contents Overview ................................................................................................................... |
9 |
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Table of Contents.................................................................................................................... |
11 |
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List of Figures ......................................................................................................................... |
17 |
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List of Tables........................................................................................................................... |
23 |
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Part I: User’s Guide................................................................................ |
25 |
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Chapter 1 |
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Introducing the V300 .............................................................................................................. |
27 |
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1.1 |
Overview .............................................................................................................................. |
27 |
1.2 |
Applications ......................................................................................................................... |
28 |
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1.2.1 Make Calls via Internet Telephony Service Provider .................................................. |
28 |
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1.2.2 Make Calls via IP - PBX ............................................................................................... |
28 |
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1.2.3 Make Peer - to - peer Calls ............................................................................................ |
29 |
1.3 |
Ways to Manage the V300 .................................................................................................. |
29 |
1.4 |
Good Habits for Managing the V300 ................................................................................... |
30 |
Chapter 2 |
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Hardware |
.................................................................................................................................. |
31 |
2.1 |
Overview .............................................................................................................................. |
31 |
2.2 ................................................................................................................ |
Physical Features |
32 |
........................................................................................................ |
2.2.1 The LCD Screen |
37 |
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2.2.2 Resetting the V300 |
37 |
2.3 .................................................................................................................. |
Phone Functions |
37 |
............................................................................................................. |
2.3.1 Making a Call |
37 |
......................................................................................................... |
2.3.2 Receiving a Call |
38 |
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2.3.3 Ending a Call |
38 |
................................................................................................. |
2.3.4 Changing the Volume |
38 |
.............................................................................................................. |
2.3.5 Muting a Call |
39 |
................................................................................................ |
2.3.6 Placing a Call on Hold |
39 |
V300 Series User’s Guide |
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Table of Contents
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2.3.7 Using Voicemail .......................................................................................................... |
39 |
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2.3.8 Making Conference Calls ........................................................................................... |
39 |
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2.3.9 Transferring a Call ...................................................................................................... |
41 |
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2.3.10 Upgrading the Phone’s Firmware ............................................................................. |
41 |
Part II: Technical Reference .................................................................. |
43 |
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Chapter 3 |
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Using the LCD Screen ............................................................................................................ |
45 |
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3.1 |
Overview .............................................................................................................................. |
45 |
3.2 |
Navigation ............................................................................................................................ |
45 |
3.3 |
Enabling and Disabling Features ......................................................................................... |
46 |
3.4 |
Entering Numbers, Letters and Symbols ............................................................................. |
46 |
3.5 |
LCD Menu Overview ........................................................................................................... |
47 |
3.6 |
The LCD Status Screen ....................................................................................................... |
49 |
Chapter 4 |
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The Phonebook....................................................................................................................... |
51 |
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4.1 |
Overview .............................................................................................................................. |
51 |
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4.1.1 What You Can Do in This Chapter ............................................................................. |
51 |
4.2 |
Add a Phonebook Entry ....................................................................................................... |
51 |
4.3 |
Call a Phonebook Contact ................................................................................................... |
52 |
4.4 |
Calling a Number Not in the Phonebook ............................................................................. |
52 |
Chapter 5 |
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LCD Menus: Basic Settings ................................................................................................... |
53 |
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5.1 |
Overview .............................................................................................................................. |
53 |
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5.1.1 What You Can Do in This Chapter ............................................................................. |
53 |
5.2 |
Entering the Menu System .................................................................................................. |
53 |
5.3 |
The Phonebook Menu ......................................................................................................... |
54 |
5.4 |
The Volume Setting Menu ................................................................................................... |
54 |
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5.4.1 Volume Screen ........................................................................................................... |
55 |
5.5 |
The System Info Menu ........................................................................................................ |
55 |
5.6 |
The Advanced Setting Menu ............................................................................................... |
56 |
5.7 |
The Reset Menu .................................................................................................................. |
56 |
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5.7.1 System Restart ........................................................................................................... |
56 |
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5.7.2 Load Factory Default .................................................................................................. |
56 |
Chapter 6 |
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LCD Menus: Advanced........................................................................................................... |
59 |
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6.1 |
Overview .............................................................................................................................. |
59 |
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V300 Series User’s Guide |
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Table of Contents |
6.1.1 What You Can Do in This Chapter |
............................................................................. 59 |
6.1.2 What You Need to Know ............................................................................................ |
60 |
6.2 The Advanced Setting Menu ............................................................................................... |
60 |
6.3 The VoIP Menus .................................................................................................................. |
60 |
6.3.1 SIP Active ................................................................................................................... |
61 |
6.3.2 SIP Number ................................................................................................................ |
62 |
6.3.3 SIP Server Address .................................................................................................... |
63 |
6.3.4 SIP Server Port .......................................................................................................... |
63 |
6.3.5 SIP Register Server ................................................................................................... |
64 |
6.3.6 SIP Register Port ....................................................................................................... |
65 |
6.3.7 SIP Service Domain ................................................................................................... |
65 |
6.3.8 SIP User ID ................................................................................................................ |
66 |
6.3.9 SIP Password ............................................................................................................. |
67 |
6.4 The Auto Provision Menu .................................................................................................... |
67 |
6.4.1 Auto Provision Active ................................................................................................. |
68 |
6.4.2 Protocol ...................................................................................................................... |
68 |
6.4.3 Auto Provisioning Server Address ............................................................................. |
69 |
6.4.4 Server Port ................................................................................................................. |
70 |
6.4.5 Expire Time ................................................................................................................ |
70 |
6.4.6 Retry Time .................................................................................................................. |
70 |
6.5 DHCP .................................................................................................................................. |
71 |
6.6 The Static IP Menu .............................................................................................................. |
71 |
6.6.1 IP Address .................................................................................................................. |
72 |
6.6.2 Gateway ..................................................................................................................... |
73 |
6.6.3 Subnet Mask .............................................................................................................. |
73 |
6.6.4 First and Second DNS Servers .................................................................................. |
74 |
6.7 The PPPoE Menu ................................................................................................................ |
74 |
6.7.1 PPPoE Username ...................................................................................................... |
75 |
6.7.2 PPPoE Password ....................................................................................................... |
76 |
6.8 The VLAN Menu .................................................................................................................. |
76 |
6.9 LCD Contrast ....................................................................................................................... |
77 |
6.10 Ring Setting ....................................................................................................................... |
78 |
6.11 Flexworker Mode ............................................................................................................... |
78 |
6.11.1 Using Flexworker Mode ............................................................................................ |
78 |
6.12 Clock Alarm ....................................................................................................................... |
80 |
6.13 Time Zone .......................................................................................................................... |
80 |
6.14 Date Format ....................................................................................................................... |
80 |
Chapter 7 |
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The Web Configurator ............................................................................................................ |
83 |
7.1 Overview .............................................................................................................................. |
83 |
7.2 Accessing the Web Configurator ......................................................................................... |
83 |
7.2.1 Title Bar ...................................................................................................................... |
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V300 Series User’s Guide |
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Table of Contents
7.2.2 Navigation Panel ........................................................................................................ |
86 |
7.2.3 Main Window .............................................................................................................. |
87 |
7.2.4 Status Bar ................................................................................................................... |
87 |
Chapter 8 |
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The Status Screens................................................................................................................. |
89 |
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8.1 Overview .............................................................................................................................. |
89 |
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8.1.1 What You Can Do in this Chapter .............................................................................. |
89 |
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8.2 Status Screen ...................................................................................................................... |
90 |
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8.3 Packet Statistics .................................................................................................................. |
92 |
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8.4 VoIP Statistics ...................................................................................................................... |
93 |
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Chapter 9 |
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Network Setup......................................................................................................................... |
97 |
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9.1 Overview .............................................................................................................................. |
97 |
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9.1.1 What You Can Do in This Chapter ............................................................................. |
97 |
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9.1.2 What You Need to Know About Network Setup ......................................................... |
97 |
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9.2 Internet Connection ............................................................................................................. |
99 |
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9.3 Management Port .............................................................................................................. |
100 |
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Chapter 10 |
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SIP Account Setup................................................................................................................ |
101 |
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10.1 Overview .......................................................................................................................... |
101 |
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10.1.1 What You Can Do in This Chapter ......................................................................... |
101 |
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10.1.2 What You Need to Know About Network Setup ..................................................... |
101 |
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10.2 The SIP Settings Screen ................................................................................................. |
109 |
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10.2.1 Advanced SIP Setup Screen ................................................................................... |
113 |
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10.3 SIP QoS Screen ............................................................................................................... |
117 |
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Chapter 11 |
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Phone Setup.......................................................................................................................... |
119 |
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11.1 Overview ........................................................................................................................... |
119 |
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11.2 What You Can Do in This Chapter .................................................................................... |
119 |
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11.3 Phone Settings Screen .................................................................................................... |
120 |
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11.3.1 Voice Activity Detection/Silence Suppression ........................................................ |
123 |
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11.3.2 Comfort Noise Generation ...................................................................................... |
123 |
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11.4 Phone Region Screen ..................................................................................................... |
123 |
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11.5 Speed Dial Settings Screen ............................................................................................ |
124 |
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11.6 Programmable Feature Key Settings Screen .................................................................. |
125 |
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Chapter 12 |
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The Phone Book.................................................................................................................... |
127 |
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12.1 Overview .......................................................................................................................... |
127 |
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14 |
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V300 Series User’s Guide |
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Table of Contents |
12.1.1 What You Can Do in This Chapter ......................................................................... |
127 |
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12.2 |
Call Forward Screen ........................................................................................................ |
127 |
12.3 |
Contact List Screen ......................................................................................................... |
130 |
12.4 |
Group List Screen ............................................................................................................ |
131 |
12.5 |
Block List Screen ............................................................................................................. |
133 |
12.6 |
DND White List Screen .................................................................................................... |
135 |
Chapter 13 |
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System ................................................................................................................................... |
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137 |
13.1 |
Overview .......................................................................................................................... |
137 |
13.2 |
What You Can Do in This Chapter ................................................................................... |
137 |
13.3 |
General Screen .............................................................................................................. |
138 |
13.4 |
Time Setting Screen ........................................................................................................ |
140 |
13.5 Dynamic DNS .................................................................................................................. |
142 |
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13.6 |
Clock Alarm Setting ......................................................................................................... |
144 |
Chapter 14 |
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Logs ....................................................................................................................................... |
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145 |
14.1 |
Overview .......................................................................................................................... |
145 |
14.2 |
Logs Screen ................................................................................................................... |
145 |
14.3 |
SIP Message ................................................................................................................... |
146 |
Chapter 15 |
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Tools....................................................................................................................................... |
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147 |
15.1 |
Overview .......................................................................................................................... |
147 |
15.1.1 What You Can Do in This Chapter ......................................................................... |
147 |
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15.2 |
Firmware Screen ............................................................................................................. |
147 |
15.3 |
Configuration Screen ....................................................................................................... |
150 |
15.3.1 Backup Configuration ............................................................................................. |
150 |
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15.3.2 Restore Configuration ............................................................................................ |
150 |
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15.3.3 Save Debug Log .................................................................................................... |
152 |
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15.3.4 Back to Factory Defaults ........................................................................................ |
152 |
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15.4 |
Restart Screen ................................................................................................................. |
152 |
15.5 |
Ring Maintenance Screen ............................................................................................... |
153 |
15.6 |
Packet Mirror Screen ....................................................................................................... |
154 |
Chapter 16 |
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Troubleshooting.................................................................................................................... |
157 |
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16.1 |
Overview .......................................................................................................................... |
157 |
16.2 |
Power, Hardware Connections, and LEDs ...................................................................... |
157 |
16.3 |
Internet Access ................................................................................................................ |
160 |
16.4 |
Phone Calls and VoIP ...................................................................................................... |
161 |
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V300 Series User’s Guide |
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Table of Contents
Appendix |
A Product Specifications....................................................................................... |
165 |
Appendix |
B Setting Up Your Computer’s IP Address........................................................... |
171 |
Appendix |
C Pop-up Windows, JavaScripts and Java Permissions...................................... |
201 |
Appendix |
D IP Addresses and Subnetting ........................................................................... |
209 |
Appendix |
E Legal Information .............................................................................................. |
219 |
Appendix |
F Open Software Announcements ....................................................................... |
223 |
Appendix |
G Customer Support ............................................................................................ |
229 |
Index....................................................................................................................................... |
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235 |
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V300 Series User’s Guide |
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List of Figures |
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List of Figures |
Figure 1 Internet Telephony Service Provider Application |
...................................................................... 28 |
Figure 2 IP-PBX Application .................................................................................................................. |
29 |
Figure 3 Peer-to-peer Calling ................................................................................................................. |
29 |
Figure 4 Front Panel Hardware ............................................................................................................. |
32 |
Figure 5 Side Panel ................................................................................................................................ |
34 |
Figure 6 Rear Panel ............................................................................................................................... |
35 |
Figure 7 Base Panel Hardware ............................................................................................................. |
36 |
Figure 8 Example: DHCP ....................................................................................................................... |
46 |
Figure 9 LCD Status Screen ................................................................................................................... |
49 |
Figure 10 Flexworker Icon ...................................................................................................................... |
49 |
Figure 11 LCD Contact Record ............................................................................................................... |
51 |
Figure 12 LCD Contact Record: Save .................................................................................................... |
52 |
Figure 13 LCD Dial Screen .................................................................................................................... |
52 |
Figure 14 LCD Contact List Screen ....................................................................................................... |
52 |
Figure 15 LCD Menu Setting .................................................................................................................. |
53 |
Figure 16 LCD Menu: Phonebook .......................................................................................................... |
54 |
Figure 17 LCD Menu: Volume Setting ................................................................................................... |
54 |
Figure 18 LCD Menu: Volume Screen ................................................................................................... |
55 |
Figure 19 LCD Menu: System Info ........................................................................................................ |
55 |
Figure 20 LCD Menu: Reset .................................................................................................................. |
56 |
Figure 21 LCD Menu: Reset: System Restart ........................................................................................ |
56 |
Figure 22 LCD Menu: Reset: System Restart: Confirm ......................................................................... |
56 |
Figure 23 LCD Menu: Reset: Reset Default ........................................................................................... |
56 |
Figure 24 LCD Menu: Reset: Reset Default: Confirm ........................................................................... |
57 |
Figure 25 LCD Menu: Advanced Setting ................................................................................................ |
60 |
Figure 26 LCD Menu: Admin Password Entry ....................................................................................... |
61 |
Figure 27 LCD Menu: SIP Active............................................................................................................ |
61 |
Figure 28 LCD Menu: SIP Active............................................................................................................ |
62 |
Figure 29 LCD Menu: SIP Number......................................................................................................... |
62 |
Figure 30 LCD Menu: SIP Number - Edit ............................................................................................... |
62 |
Figure 31 LCD Menu: SIP Server Address............................................................................................. |
63 |
Figure 32 LCD Menu: SIP Server Address - Edit ................................................................................... |
63 |
Figure 33 LCD Menu: SIP Server Port ................................................................................................... |
63 |
Figure 34 LCD Menu: SIP Server Port - Edit.......................................................................................... |
64 |
Figure 35 LCD Menu: SIP Register Server ............................................................................................ |
64 |
Figure 36 LCD Menu: SIP Register Server Address - Edit..................................................................... |
64 |
Figure 37 LCD Menu: SIP Register Port ................................................................................................ |
65 |
Figure 38 LCD Menu: SIP Register Port - Edit ....................................................................................... |
65 |
V300 Series User’s Guide |
17 |
List of Figures
Figure 39 LCD Menu: SIP Service Domain ......................................................................................... |
... 65 |
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Figure 40 LCD Menu: SIP Service Domain - Edit.................................................................................. |
. 66 |
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Figure 41 LCD Menu: SIP User ID ................................................................................................ |
........ 66 |
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Figure 42 LCD Menu: SIP User ID - Edit......................................................................................... |
....... 66 |
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Figure 43 LCD Menu: Authentication Password.................................................................................... |
. 67 |
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Figure 44 LCD Menu: Authentication Password - Edit ........................................................................... |
67 |
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Figure 45 LCD Menu: Admin Password Entry ....................................................................................... |
67 |
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Figure 46 LCD Menu: DHCP ................................................................................................................. |
68 |
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Figure 47 LCD Menu: DHCP ................................................................................................................ |
68 |
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Figure 48 LCD Menu: Protocol ............................................................................................................. |
68 |
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Figure 49 LCD Menu: Serv Addr .......................................................................................................... |
69 |
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Figure 50 LCD Menu: Serv Addr Error ................................................................................................. |
69 |
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Figure 51 LCD Menu: Serv Port ........................................................................................................... |
70 |
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Figure 52 LCD Menu: Expire Time ........................................................................................................ |
70 |
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Figure 53 LCD Menu: Retry Time .......................................................................................................... |
70 |
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Figure 54 LCD Menu: DHCP ................................................................................................................ |
71 |
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Figure 55 LCD Menu: Static IP .................................................................................................. |
............. 71 |
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Figure 56 LCD Menu: IP Address................................................................................................. |
.......... 72 |
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Figure 57 LCD Menu: IP Address - Edit .......................................................................................... |
....... 72 |
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Figure 58 LCD Menu: Gateway .................................................................................................... |
......... 73 |
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Figure 59 LCD Menu: Gateway - Edit............................................................................................. |
........ 73 |
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Figure 60 LCD Menu: Subnet Mask ................................................................................................ |
....... 73 |
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Figure 61 LCD Menu: Subnet Mask - Edit ........................................................................................ |
..... 73 |
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Figure 62 LCD Menu: First / Second DNS ......................................................................................... |
.... 74 |
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Figure 63 LCD Menu: First / Second DNS - Edit .................................................................................. |
.. 74 |
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Figure 64 LCD Menu: PPPoE ................................................................................................................ |
75 |
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Figure 65 LCD Menu: PPPoE Username ............................................................................................. |
.. 75 |
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Figure 66 LCD Menu: PPPoE Username - Edit ..................................................................................... |
75 |
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Figure 67 LCD Menu: PPPoE Password............................................................................................. |
... 76 |
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Figure 68 LCD Menu: PPPoE Password - Edit ..................................................................................... |
76 |
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Figure 69 LCD Menu: VLAN ................................................................................................................... |
77 |
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Figure 70 LCD Menu: LCD Contrast ..................................................................................................... |
77 |
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Figure 71 LCD Menu: Ring Type ........................................................................................................... |
78 |
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Figure 72 LCD Menu: Flexworker Mode ................................................................................................. |
78 |
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Figure 73 LCD Menu: Clock Alarm ......................................................................................................... |
80 |
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Figure 74 LCD Menu: Time Zone ........................................................................................................... |
80 |
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Figure 75 LCD Menu: Date Format ........................................................................................................ |
81 |
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Figure 76 Password Screen .................................................................................................................. |
83 |
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Figure 77 Change Password Screen ...................................................................................................... |
84 |
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Figure 78 The Status Screen ................................................................................................................. |
85 |
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Figure 79 Status Screen ......................................................................................................................... |
90 |
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Figure 80 Packet Statistics ..................................................................................................................... |
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Figure 81 VoIP Statistics ......................................................................................................................... |
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List of Figures |
Figure 82 Network > Internet Connection ............................................................................................... |
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Figure 83 Network > Mgnt Port ............................................................................................................. |
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Figure 84 SIP User Agent ..................................................................................................................... |
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Figure 85 SIP Proxy Server .................................................................................................................. |
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Figure 86 SIP Redirect Server .............................................................................................................. |
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Figure 87 STUN .................................................................................................................................... |
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Figure 88 DiffServ: Differentiated Service Field .................................................................................... |
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Figure 89 VoIP > SIP > SIP Settings ..................................................................................................... |
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Figure 90 VoIP > SIP > SIP Settings > Advanced ................................................................................. |
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Figure 91 VoIP > SIP > QoS .................................................................................................................. |
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Figure 92 VoIP > Phone > Phone Settings ........................................................................................... |
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Figure 93 VoIP > Phone > Region ........................................................................................................ |
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Figure 94 Phone Book > Speed Dial .................................................................................................... |
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Figure 95 Phone Book > Programmable Feature Key Settings ............................................................ |
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Figure 96 VoIP > Phone Book > Call Forward ...................................................................................... |
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Figure 97 VoIP > Phone Book > Contact List ....................................................................................... |
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Figure 98 VoIP > Phone Book > Group List ......................................................................................... |
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Figure 99 VoIP > Phone Book > Block List .......................................................................................... |
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Figure 100 VoIP > Phone Book > DND White List ............................................................................... |
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Figure 101 Maintenance > System > General ...................................................................................... |
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Figure 102 Maintenance > Time Setting ............................................................................................... |
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Figure 103 Maintenance > DDNS ......................................................................................................... |
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Figure 104 Maintenance > System > Clock Alarm Setting ................................................................... |
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Figure 105 Maintenance > Logs ........................................................................................................... |
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Figure 106 Maintenance > SIP Message ............................................................................................. |
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Figure 107 Maintenance > Tools > Firmware Upload ........................................................................... |
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Figure 108 Upload Warning .................................................................................................................. |
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Figure 109 Network Temporarily Disconnected .................................................................................... |
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Figure 110 Upload Error Message ........................................................................................................ |
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Figure 111 Maintenance > Tools > Configuration ................................................................................. |
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Figure 112 Configuration Upload Successful ....................................................................................... |
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Figure 113 Temporarily Disconnected .................................................................................................. |
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Figure 114 Configuration Restore Error ................................................................................................ |
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Figure 115 Maintenance > Tools > Restart ........................................................................................... |
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Figure 116 Maintenance > Tools > Ring Maintenance ......................................................................... |
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Figure 117 Packet Mirror Example ....................................................................................................... |
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Figure 118 Maintenance > Tools > Packet Mirror ................................................................................. |
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Figure 119 Wall-mounting Example ...................................................................................................... |
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Figure 120 Masonry Plug and M4 Tap Screw ....................................................................................... |
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Figure 121 Windows XP: Start Menu .................................................................................................... |
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Figure 122 Windows XP: Control Panel ............................................................................................... |
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Figure 123 Windows XP: Control Panel > Network Connections > Properties .................................... |
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Figure 124 Windows XP: Local Area Connection Properties ............................................................... |
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List of Figures
Figure 125 Windows XP: Internet Protocol (TCP/IP) Properties .......................................................... |
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Figure 126 Windows Vista: Start Menu ................................................................................................. |
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Figure 127 Windows Vista: Control Panel ............................................................................................ |
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Figure 128 Windows Vista: Network And Internet ................................................................................ |
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Figure 129 Windows Vista: Network and Sharing Center ..................................................................... |
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Figure 130 Windows Vista: Network and Sharing Center ..................................................................... |
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Figure 131 Windows Vista: Local Area Connection Properties ............................................................ |
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Figure 132 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties ................................... |
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Figure 133 Mac OS X 10.4: Apple Menu .............................................................................................. |
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Figure 134 Mac OS X 10.4: System Preferences ................................................................................. |
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Figure 135 Mac OS X 10.4: Network Preferences ............................................................................... |
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Figure 136 Mac OS X 10.4: Network Preferences > TCP/IP Tab. ........................................................ |
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Figure 137 Mac OS X 10.4: Network Preferences > Ethernet .............................................................. |
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Figure 138 Mac OS X 10.4: Network Utility .......................................................................................... |
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Figure 139 Mac OS X 10.5: Apple Menu .............................................................................................. |
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Figure 140 Mac OS X 10.5: Systems Preferences ............................................................................... |
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Figure 141 Mac OS X 10.5: Network Preferences > Ethernet .............................................................. |
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Figure 142 Mac OS X 10.5: Network Preferences > Ethernet .............................................................. |
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Figure 143 Mac OS X 10.5: Network Utility .......................................................................................... |
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Figure 144 Ubuntu 8: System > Administration Menu .......................................................................... |
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Figure 145 Ubuntu 8: Network Settings > Connections ........................................................................ |
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Figure 146 Ubuntu 8: Administrator Account Authentication ................................................................ |
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Figure 147 Ubuntu 8: Network Settings > Connections ........................................................................ |
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Figure 148 Ubuntu 8: Network Settings > Properties ........................................................................... |
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Figure 149 Ubuntu 8: Network Settings > DNS ................................................................................... |
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Figure 150 Ubuntu 8: Network Tools .................................................................................................... |
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Figure 151 openSUSE 10.3: K Menu > Computer Menu ..................................................................... |
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Figure 152 openSUSE 10.3: K Menu > Computer Menu ..................................................................... |
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Figure 153 openSUSE 10.3: YaST Control Center .............................................................................. |
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Figure 154 openSUSE 10.3: Network Settings .................................................................................... |
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Figure 155 openSUSE 10.3: Network Card Setup ............................................................................... |
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Figure 156 openSUSE 10.3: Network Settings .................................................................................... |
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Figure 157 openSUSE 10.3: KNetwork Manager ................................................................................. |
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Figure 158 openSUSE: Connection Status - KNetwork Manager ........................................................ |
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Figure 159 Pop-up Blocker ................................................................................................................... |
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Figure 160 Internet Options: Privacy .................................................................................................... |
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Figure 161 Internet Options: Privacy .................................................................................................... |
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Figure 162 Pop-up Blocker Settings ..................................................................................................... |
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Figure 163 Internet Options: Security ................................................................................................... |
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Figure 164 Security Settings - Java Scripting ....................................................................................... |
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Figure 165 Security Settings - Java ...................................................................................................... |
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Figure 166 Java (Sun) .......................................................................................................................... |
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Figure 167 Network Number and Host ID ............................................................................................ |
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List of Figures |
Figure 168 |
Subnetting Example: Before Subnetting |
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Figure 169 |
Subnetting Example: After Subnetting ............................................................................... |
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List of Figures
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List of Tables
Table 1 Models Covered ........................................................................................................................ |
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Table 2 Front Panel Hardware ............................................................................................................... |
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Table 3 Side Panel Hardware ................................................................................................................ |
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Table 4 Rear Panel Hardware ............................................................................................................... |
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Table 5 Base Panel Hardware ............................................................................................................... |
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Table 6 Keypad Characters ................................................................................................................... |
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Table 7 LCD Menu Overview ................................................................................................................. |
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Table 8 LCD Menu: Volume Setting ....................................................................................................... |
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Table 9 LCD Menu: System Info ............................................................................................................ |
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Table 10 LCD Menu: SIP Account Configuration ................................................................................... |
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Table 11 LCD Menu: SIP Account Configuration ................................................................................... |
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Table 12 LCD Menu: Static IP ................................................................................................................ |
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Table 13 LCD Menu: Static IP ................................................................................................................ |
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Table 14 LCD Menu: SIP Account Configuration ................................................................................... |
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Table 15 LCD Menu: PPPoE ................................................................................................................. |
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Table 16 LCD Menu: SIP Account Configuration ................................................................................... |
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Table 17 LCD Menu: VLAN ................................................................................................................... |
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Table 18 Web Configurator Icons in the Title Bar .................................................................................. |
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Table 19 Navigation Panel Summary .................................................................................................... |
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Table 20 Status Screen .......................................................................................................................... |
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Table 21 Packet Statistics ...................................................................................................................... |
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Table 22 VoIP Statistics ......................................................................................................................... |
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Table 23 Private IP Address Ranges ..................................................................................................... |
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Table 24 Network > Internet Connection ............................................................................................... |
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Table 25 Network > Mgnt Port ............................................................................................................. |
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Table 26 SIP Call Progression ............................................................................................................. |
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Table 27 VoIP > SIP > SIP Settings ...................................................................................................... |
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Table 28 VoIP > SIP > SIP Settings > Advanced Setup ....................................................................... |
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Table 29 VoIP > SIP > QoS .................................................................................................................. |
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Table 30 VoIP > Phone > Phone Settings ........................................................................................... |
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Table 31 VoIP > Phone > Region ........................................................................................................ |
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Table 32 Phone Book > Speed Dial ..................................................................................................... |
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Table 33 Phone Book > Programmable Feature Key Settings ............................................................ |
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Table 34 VoIP > Phone Book > Call Forward ...................................................................................... |
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Table 35 VoIP > Phone Book > Contact List ........................................................................................ |
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Table 36 VoIP > Phone Book > Group List .......................................................................................... |
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Table 37 VoIP > Phone Book > Block List ........................................................................................... |
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Table 38 VoIP > Phone Book > DND White List .................................................................................. |
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V300 Series User’s Guide |
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List of Tables
Table 39 Maintenance > System > General ........................................................................................ |
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Table 40 Maintenance > Time Setting ................................................................................................. |
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Table 41 Maintenance > System > DDNS ........................................................................................... |
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Table 42 Maintenance > System > Clock Alarm Setting ...................................................................... |
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Table 43 Maintenance > Logs ............................................................................................................. |
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Table 44 Maintenance > SIP Message ................................................................................................ |
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Table 45 Maintenance > Tools > Firmware Upload ............................................................................. |
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Table 46 Maintenance > Tools > Configuration > Restore ................................................................... |
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Table 47 Maintenance > Tools > Ring Maintenance ............................................................................ |
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Table 48 Maintenance > Tools > Ring Maintenance ............................................................................ |
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Table 49 Hardware Specifications ....................................................................................................... |
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Table 50 Firmware Specifications ........................................................................................................ |
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Table 51 Standards Supported ............................................................................................................ |
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Table 52 IP Address Network Number and Host ID Example ............................................................. |
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Table 53 Subnet Masks ........................................................................................................................ |
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Table 54 Maximum Host Numbers ....................................................................................................... |
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Table 55 Alternative Subnet Mask Notation ......................................................................................... |
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Table 56 Subnet 1 ................................................................................................................................ |
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Table 57 Subnet 2 ................................................................................................................................ |
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Table 58 Subnet 3 ................................................................................................................................ |
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Table 59 Subnet 4 ................................................................................................................................ |
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Table 60 Eight Subnets ........................................................................................................................ |
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Table 61 24-bit Network Number Subnet Planning .............................................................................. |
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Table 62 16-bit Network Number Subnet Planning .............................................................................. |
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Table 63 Open Source Components ................................................................................................... |
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PART I
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1
This chapter introduces the main applications and features of the V300. It also introduces the ways you can manage the V300.
The V300 is an IP phone that allows you to make phone calls over the Internet. Sending voice signals over the Internet is called Voice over IP (VoIP). VoIP allows you to call other IP phones, mobile phones or landlines all over the world.
The V300 is packed with features - including multiple lines, phonebook, conference calls, call transfer, call hold, and many more.
You can configure and manage the V300 directly, using its multi-function keypad and LCD screen. Alternatively, access the internal web configurator using a computer connected to the network for remote administrative configuration.
The V300’s Ethernet ports allow you to connect it to your Local Area Network (LAN) and your computer. Your computer can access the LAN through the V300, as shown in the following figure. A is your computer, B is your V300 and C is your modem or router.
At the time of writing, this User’s Guide covers the following models.
Table 1 |
Models Covered |
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IP phone. |
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V301 |
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IP phone with Power over Ethernet (PoE) |
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Chapter 1 Introducing the V300
Here are some examples of how you can use your V300.
In a home or small office environment, you can use the V300 to make and receive VoIP telephone calls through an Internet Telephony Service Provider (ITSP).
The following figure shows a basic example of how you make a VoIP call through an ITSP. In this example, you make a call from your V300 (A in the figure), which sends the call through your modem or router (B) to the Internet and the ITSP’s SIP server (C). The VoIP call server forwards calls to PSTN (Public Switched Telephone Network) phones through a trunking gateway (D) to phones on the PSTN network (E). The VoIP call server also forwards calls to IP phones (F) through the Internet.
Figure 1 Internet Telephony Service Provider Application
If your company has an IP-PBX (Internet Protocol Private Branch Exchange), you can use the V300 to make and receive VoIP telephone calls through it.
In this example, you make a call from your V300 (A in the figure), which sends it to the IP-PBX. The IP-PBX forwards calls to PSTN phones (B) on the PSTN
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Chapter 1 Introducing the V300
network. The IP-PBX also forwards calls to IP phones (C) through an IP network (this could include the Internet).
Figure 2 IP-PBX Application
Use the V300 to make a call to the recipient’s IP address without using a SIP server. Peer-to-peer calls are also called “Point to Point” or “IP-to-IP” calls. You must know the peer’s IP address in order to do this.
The following figure shows a basic example of how you would make a peer-to-peer VoIP call. You make a call on your V300 (A), which sends your call through your modem or router (B) and the Internet to the peer VoIP device (C).
Figure 3 Peer-to-peer Calling
Use any of the following methods to manage the V300.
•Hardware keys. Use the control keys and LCD menus on the V300 for basic configuration.
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Chapter 1 Introducing the V300
•Web Configurator. This is recommended for everyday management of the V300 using a (supported) web browser.
•FTP. Use File Transfer Protocol for firmware upgrades and configuration backup/ restore.
•SPTGEN. SPTGEN is a text configuration file that you can edit and upload to the device. This is especially convenient if you need to configure many devices of the same type.
Do the following things regularly to make the V300 more secure and to manage the V300 more effectively.
•Change the web configurator password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
•Write down the password and put it in a safe place.
•Keep the V300 in a safe place. The LCD menus are not password-protected, so anyone using the phone can access your phonebook, SIP account information, etc.
•Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the V300 to its factory default settings to access the web configurator. If you backed up an earlier configuration file, you would not have to totally re-configure the V300. You could simply restore your last configuration.
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