Zyxel VMG8825-B50B, VMG8825-B60B User Manual

4.5 (19)

User’s Guide

VMG8825-B Series

Dual Band Wireless AC/N VDSL2 IAD with USB

Default Login Details

 

 

 

Version 5.13 Edition 1, 08/2018

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LAN IP Address

 

 

 

 

 

 

 

http://192.168.1.1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Login

 

 

 

 

 

 

 

 

 

admin

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Password

 

 

 

 

 

See the device label

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Copyright © 2018 Zyxel Communications Corporation

IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

This is a User’s Guide for a system managing a series of products. Not all products support all features. Menushots and graphics in this book may differ slightly from what you see due to differences in release versions or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.

Related Documentation

Quick Start Guide

The Quick Start Guide shows how to connect the managed device

More Information

Go to support.zyxel.com to find other information on the VMG.

VMG8825-B Series User’s Guide

2

 

Contents Overview

 

Contents Overview

User’s Guide ......................................................................................................................................

15

Introducing the VMG ...........................................................................................................................

16

The Web Configurator .........................................................................................................................

27

Quick Start .............................................................................................................................................

34

Tutorials ..................................................................................................................................................

36

Technical Reference ........................................................................................................................

65

Network Map and Status Screens ......................................................................................................

66

Broadband ............................................................................................................................................

71

Wireless ...................................................................................................................................................

96

Home Networking ...............................................................................................................................

126

Routing .................................................................................................................................................

142

Quality of Service (QoS) ....................................................................................................................

149

Network Address Translation (NAT) ...................................................................................................

167

Dynamic DNS Setup ...........................................................................................................................

183

IGMP/MLD ...........................................................................................................................................

187

Vlan Group ..........................................................................................................................................

190

Interface Grouping ............................................................................................................................

192

USB Service ..........................................................................................................................................

197

Home Connectivity ............................................................................................................................

203

Firewall .................................................................................................................................................

205

MAC Filter ............................................................................................................................................

212

Parental Control .................................................................................................................................

214

Scheduler Rule ....................................................................................................................................

219

Certificates ..........................................................................................................................................

221

Voice ....................................................................................................................................................

228

Log .......................................................................................................................................................

257

Traffic Status .......................................................................................................................................

260

VoIP Status ..........................................................................................................................................

264

ARP Table ............................................................................................................................................

267

Routing Table ......................................................................................................................................

269

Multicast Status ..................................................................................................................................

271

xDSL Statistics .......................................................................................................................................

273

WLAN Station Status ...........................................................................................................................

276

..............................................................................................................................................................

277

Cellular Statistics ................................................................................................................................

278

System ..................................................................................................................................................

280

User Account ......................................................................................................................................

281

VMG8825-B Series User’s Guide

3

 

Contents Overview

Remote Management

....................................................................................................................... 283

SNMP ....................................................................................................................................................

286

Time Settings ........................................................................................................................................

288

E-mail Notification ..............................................................................................................................

290

Log Setting ..........................................................................................................................................

292

Firmware Upgrade ..............................................................................................................................

295

Backup Restore ...................................................................................................................................

298

Diagnostic ...........................................................................................................................................

301

Troubleshooting ..................................................................................................................................

307

Appendices .....................................................................................................................................

313

VMG8825-B Series User’s Guide

4

Table of Contents

 

 

Table of Contents

Contents Overview .............................................................................................................................

3

Table of Contents .................................................................................................................................

5

Part I: User’s Guide..........................................................................................

15

Chapter 1

 

Introducing the VMG.........................................................................................................................

16

1.1 Overview .........................................................................................................................................

16

1.1.1 Internet Access ......................................................................................................................

16

1.1.2 Ethernet WAN ........................................................................................................................

17

1.1.3 SFP ...........................................................................................................................................

18

1.1.4 WAN Priority ...........................................................................................................................

18

1.1.5 Wireless Access ......................................................................................................................

18

1.1.6 VMG’s USB Support ...............................................................................................................

18

1.1.7 VoIP Features .........................................................................................................................

20

1.2 Ways to Manage the VMG ...........................................................................................................

20

1.3 Good Habits for Managing the VMG ..........................................................................................

21

1.4 Hardware .........................................................................................................................................

21

1.4.1 Front and Side Panels ...........................................................................................................

21

1.4.2 Using the WLAN and WPS Buttons .......................................................................................

23

1.4.3 LEDs (Lights) ...........................................................................................................................

23

1.4.4 Rear Panel ..............................................................................................................................

25

1.4.5 The RESET Button ....................................................................................................................

26

Chapter 2

 

The Web Configurator........................................................................................................................

27

2.1 Overview .........................................................................................................................................

27

2.1.1 Accessing the Web Configurator .......................................................................................

27

2.2 Web Configurator Layout ..............................................................................................................

29

2.2.1 Title Bar ...................................................................................................................................

29

2.2.2 Navigation Panel ..................................................................................................................

30

Chapter 3

 

Quick Start ..........................................................................................................................................

34

3.1 Overview .........................................................................................................................................

34

3.2 Quick Start Setup ............................................................................................................................

34

VMG8825-B Series User’s Guide

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Table of Contents

 

Chapter 4

 

Tutorials ...............................................................................................................................................

 

36

4.1

Overview .........................................................................................................................................

36

4.2

Setting Up an ADSL PPPoE Connection .......................................................................................

36

4.3

Setting Up a Secure Wireless Network ..........................................................................................

39

 

4.3.1 Configuring the Wireless Network Settings .........................................................................

39

 

4.3.2 Using WPS ...............................................................................................................................

40

 

4.3.3 Without WPS ...........................................................................................................................

44

4.4

Setting Up Multiple Wireless Groups .............................................................................................

45

4.5

Using the File Sharing Feature .......................................................................................................

48

 

4.5.1 Set Up File Sharing .................................................................................................................

48

 

4.5.2 Access Your Shared Files From a Computer ......................................................................

51

4.6

Using the Media Server Feature ....................................................................................................

51

 

4.6.1 Configuring the VMG ...........................................................................................................

51

 

4.6.2 Using Windows Media Player ...............................................................................................

52

 

4.6.3 Using a Digital Media Adapter ............................................................................................

53

4.7

Configuring Static Route for Routing to Another Network ........................................................

55

4.8

Configuring QoS Queue and Class Setup ...................................................................................

57

4.9 Access the VMG Using DDNS ........................................................................................................

61

 

4.9.1 Registering a DDNS Account on www.dyndns.org ...........................................................

61

 

4.9.2 Configuring DDNS on Your VMG .........................................................................................

61

 

4.9.3 Testing the DDNS Setting ......................................................................................................

62

4.10 Configuring the MAC Address Filter ...........................................................................................

62

4.11 Access Your Shared Files From a Computer .............................................................................

64

Part II: Technical Reference...........................................................................

65

Chapter 5

 

Network Map and Status Screens ....................................................................................................

66

5.1

Overview .........................................................................................................................................

66

5.2 The Network Map Screen ..............................................................................................................

66

5.3

The Status Screen ...........................................................................................................................

67

Chapter 6

 

Broadband..........................................................................................................................................

71

6.1

Overview .........................................................................................................................................

71

 

6.1.1 What You Can Do in this Chapter .......................................................................................

71

 

6.1.2 What You Need to Know .....................................................................................................

72

 

6.1.3 Before You Begin ...................................................................................................................

75

6.2 The Broadband Screen ..................................................................................................................

75

 

6.2.1 Add/Edit Internet Connection .............................................................................................

76

 

VMG8825-B Series User’s Guide

 

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Table of Contents

 

6.3

The Cellular Backup Screen ..........................................................................................................

84

6.4 The Advanced Screen ...................................................................................................................

88

6.5

Technical Reference ......................................................................................................................

91

Chapter 7

 

Wireless ...............................................................................................................................................

 

96

7.1

Overview .........................................................................................................................................

96

 

7.1.1 What You Can Do in this Chapter .......................................................................................

96

 

7.1.2 What You Need to Know .....................................................................................................

96

7.2

The General Screen ......................................................................................................................

97

 

7.2.1 No Security .............................................................................................................................

99

 

7.2.2 More Secure (WPA(2)-PSK) ..................................................................................................

99

7.3

The Guest/More AP Screen .........................................................................................................

100

 

7.3.1 Edit Guest/More AP ...........................................................................................................

101

7.4

MAC Authentication ....................................................................................................................

103

7.5

The WPS Screen ............................................................................................................................

105

7.6 The WMM Screen ..........................................................................................................................

106

7.7

The Others Screen ........................................................................................................................

107

7.8

The Channel Status Screen .........................................................................................................

109

7.9

The MESH Screen ..........................................................................................................................

109

7.10 The WLAN Scheduler Screen .....................................................................................................

111

 

7.10.1 Add Scheduler Rule ..........................................................................................................

112

7.11 Technical Reference ..................................................................................................................

113

 

7.11.1 Wireless Network Overview ..............................................................................................

113

 

7.11.2 Additional Wireless Terms .................................................................................................

115

 

7.11.3 Wireless Security Overview ...............................................................................................

115

 

7.11.4 Signal Problems .................................................................................................................

117

 

7.11.5 BSS .......................................................................................................................................

118

 

7.11.6 MBSSID ................................................................................................................................

118

 

7.11.7 Preamble Type ..................................................................................................................

119

 

7.11.8 WiFi Protected Setup (WPS) .............................................................................................

119

Chapter 8

 

Home Networking............................................................................................................................

126

8.1

Overview .......................................................................................................................................

126

 

8.1.1 What You Can Do in this Chapter .....................................................................................

126

 

8.1.2 What You Need To Know ...................................................................................................

127

 

8.1.3 Before You Begin .................................................................................................................

128

8.2

The LAN Setup Screen ..................................................................................................................

128

8.3

The Static DHCP Screen ...............................................................................................................

132

8.4

The UPnP Screen ...........................................................................................................................

133

 

8.4.1 Turning On UPnP in Windows 7 Example ..........................................................................

134

8.5

The Additional Subnet Screen .....................................................................................................

136

 

VMG8825-B Series User’s Guide

 

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Table of Contents

 

8.6 The STB Vendor ID Screen ............................................................................................................

137

8.7 The Wake on LAN Screen ............................................................................................................

137

8.8 The TFTP Server Name Screen .....................................................................................................

138

8.9 Technical Reference ....................................................................................................................

139

8.9.1 LANs, WANs and the VMG .................................................................................................

139

8.9.2 DHCP Setup .........................................................................................................................

139

8.9.3 DNS Server Addresses .........................................................................................................

139

8.9.4 LAN TCP/IP ...........................................................................................................................

140

Chapter 9

 

Routing ..............................................................................................................................................

142

9.1 Overview ......................................................................................................................................

142

9.2 The Routing Screen ......................................................................................................................

142

9.2.1 Add/Edit Static Route .........................................................................................................

143

9.3 The DNS Route Screen .................................................................................................................

144

9.3.1 The DNS Route Add Screen ...............................................................................................

145

9.4 The Policy Route Screen ..............................................................................................................

146

9.4.1 Add/Edit Policy Route ........................................................................................................

147

9.5 RIP ...............................................................................................................................................

148

9.5.1 The RIP Screen .....................................................................................................................

148

Chapter 10

 

Quality of Service (QoS)..................................................................................................................

149

10.1 Overview ....................................................................................................................................

149

10.1.1 What You Can Do in this Chapter ...................................................................................

149

10.2 What You Need to Know ...........................................................................................................

150

10.3 The Quality of Service General Screen ...................................................................................

151

10.4 The Queue Setup Screen ...........................................................................................................

152

10.4.1 Adding a QoS Queue ......................................................................................................

154

10.5 The Classification Setup Screen ................................................................................................

154

10.5.1 Add/Edit QoS Class ..........................................................................................................

155

10.6 The QoS Shaper Setup Screen ..................................................................................................

159

10.6.1 Add/Edit a QoS Shaper ...................................................................................................

160

10.7 The QoS Policer Setup Screen ...................................................................................................

160

10.7.1 Add/Edit a QoS Policer ...................................................................................................

161

10.8 Technical Reference ..................................................................................................................

162

Chapter 11

 

Network Address Translation (NAT)................................................................................................

167

11.1 Overview .....................................................................................................................................

167

11.1.1 What You Can Do in this Chapter ...................................................................................

167

11.1.2 What You Need To Know .................................................................................................

167

11.2 The Port Forwarding Screen .....................................................................................................

168

VMG8825-B Series User’s Guide

 

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Table of Contents

 

11.2.1 Add/Edit Port Forwarding ................................................................................................

170

11.3

The Applications Screen ............................................................................................................

171

11.3.1 Add New Application .......................................................................................................

171

11.4

The Port Triggering Screen .........................................................................................................

172

11.4.1 Add/Edit Port Triggering Rule ..........................................................................................

174

11.5 The DMZ Screen ..........................................................................................................................

175

11.6 The ALG Screen ..........................................................................................................................

176

11.7 The Address Mapping Screen ...................................................................................................

177

11.7.1 Add/Edit Address Mapping Rule .....................................................................................

177

11.8

The Sessions Screen ....................................................................................................................

178

11.9

Technical Reference ..................................................................................................................

179

11.9.1 NAT Definitions ...................................................................................................................

179

11.9.2 What NAT Does .................................................................................................................

180

11.9.3 How NAT Works ..................................................................................................................

180

11.9.4 NAT Application ................................................................................................................

181

Chapter 12

 

Dynamic DNS Setup.........................................................................................................................

183

12.1

Overview .....................................................................................................................................

183

12.1.1 What You Can Do in this Chapter ...................................................................................

183

12.1.2 What You Need To Know .................................................................................................

183

12.2

The DNS Entry Screen .................................................................................................................

184

12.2.1 Add/Edit DNS Entry ...........................................................................................................

184

12.3 The Dynamic DNS Screen ..........................................................................................................

185

Chapter 13

 

IGMP/MLD

.........................................................................................................................................

187

13.1 .....................................................................................................................................

Overview

187

13.1.1 .................................................................................................What You Need To Know

187

13.2 ...............................................................................................................The IGMP/MLD Screen

187

Chapter 14

 

Vlan Group .......................................................................................................................................

190

14.1 .....................................................................................................................................

Overview

190

14.1.1 ...................................................................................What You Can Do in this Chapter

190

14.2 ..............................................................................................................The Vlan Group Screen

190

14.2.1 ...................................................................................................Add/Edit a VLAN Group

191

Chapter 15

 

Interface Grouping ..........................................................................................................................

192

15.1 .....................................................................................................................................

Overview

192

15.1.1 ...................................................................................What You Can Do in this Chapter

192

15.2 ................................................................................................

The Interface Grouping Screen

192

 

VMG8825 - B Series User’s Guide

 

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Table of Contents

 

15.2.1 Interface Group Configuration .......................................................................................

193

15.2.2 Interface Grouping Criteria ............................................................................................

195

Chapter 16

 

USB Service .......................................................................................................................................

197

16.1

Overview .....................................................................................................................................

197

16.1.1 What You Can Do in this Chapter ...................................................................................

197

16.1.2 What You Need To Know ................................................................................................

197

16.1.3 Before You Begin ...............................................................................................................

198

16.2

The File Sharing Screen ..............................................................................................................

198

16.2.1 The Add New Share Screen .............................................................................................

200

16.2.2 The Add New User Screen ...............................................................................................

201

16.3

The Media Server Screen ...........................................................................................................

201

Chapter 17

 

Home Connectivity..........................................................................................................................

203

17.1

Overview .....................................................................................................................................

203

17.2 The Home Connectivity Screen ................................................................................................

203

Chapter 18

 

Firewall ..............................................................................................................................................

 

205

18.1

Overview .....................................................................................................................................

205

18.1.1 What You Can Do in this Chapter ...................................................................................

205

18.1.2 What You Need to Know .................................................................................................

206

18.2

The Firewall Screen .....................................................................................................................

206

18.3

The Protocol Screen ..................................................................................................................

207

18.3.1 Add/Edit a Service ...........................................................................................................

208

18.4

The Access Control Screen .......................................................................................................

209

18.4.1 Add/Edit an ACL Rule .....................................................................................................

209

18.5

The DoS Screen ...........................................................................................................................

211

Chapter 19

 

MAC Filter .........................................................................................................................................

 

212

19.1

Overview ....................................................................................................................................

212

19.2

The MAC Filter Screen ................................................................................................................

212

Chapter 20

 

Parental Control ...............................................................................................................................

214

20.1

Overview .....................................................................................................................................

214

20.2

The Parental Control Screen .....................................................................................................

214

20.2.1 Add/Edit a Parental Control Profile ................................................................................

215

Chapter 21

 

Scheduler Rule .................................................................................................................................

219

 

VMG8825-B Series User’s Guide

 

10

 

Table of Contents

 

21.1

Overview .....................................................................................................................................

219

21.2

The Scheduler Rule Screen ........................................................................................................

219

21.2.1 Add/Edit a Schedule ........................................................................................................

219

Chapter 22

 

Certificates .......................................................................................................................................

221

22.1

Overview .....................................................................................................................................

221

22.1.1 What You Can Do in this Chapter ...................................................................................

221

22.2 What You Need to Know ...........................................................................................................

221

22.3

The Local Certificates Screen ...................................................................................................

221

22.3.1 Create Certificate Request ............................................................................................

222

22.3.2 View Certificate Request .................................................................................................

223

22.4

The Trusted CA Screen ...............................................................................................................

225

22.4.1 View Trusted CA Certificate ............................................................................................

225

22.4.2 Import Trusted CA Certificate ..........................................................................................

226

Chapter 23

 

Voice.................................................................................................................................................

 

228

23.1

Overview .....................................................................................................................................

228

23.1.1 What You Can Do in this Chapter ...................................................................................

228

23.1.2 What You Need to Know About VoIP .............................................................................

228

23.2

Before You Begin ........................................................................................................................

229

23.3

The SIP Account Screen ............................................................................................................

229

23.3.1 The SIP Account Add/Edit Screen ..................................................................................

230

23.4

The SIP Service Provider Screen ...............................................................................................

234

23.4.1 The SIP Service Provider Add/Edit Screen .....................................................................

235

23.5 The Phone Device Screen ........................................................................................................

239

23.5.1 The Phone Device Edit Screen .......................................................................................

240

23.6

The Region Screen .....................................................................................................................

241

23.7

The Call Rule Screen ..................................................................................................................

242

23.8

The Call History Screen ...............................................................................................................

243

23.9 The Call Summary Screen ..........................................................................................................

243

23.10 Technical Reference ................................................................................................................

244

23.10.1 Quality of Service (QoS) .................................................................................................

252

23.10.2 Phone Services Overview ...............................................................................................

252

Chapter 24

 

Log ....................................................................................................................................................

 

257

24.1

Overview .....................................................................................................................................

257

24.1.1 What You Can Do in this Chapter ...................................................................................

257

24.1.2 What You Need To Know .................................................................................................

257

24.2

The System Log Screen ..............................................................................................................

258

24.3

The Security Log Screen .............................................................................................................

258

 

VMG8825-B Series User’s Guide

 

11

 

Table of Contents

 

Chapter 25

 

Traffic Status .....................................................................................................................................

260

25.1

Overview .....................................................................................................................................

260

25.1.1 What You Can Do in this Chapter ...................................................................................

260

25.2 The WAN Status Screen ..............................................................................................................

260

25.3

The LAN Status Screen ...............................................................................................................

261

25.4

The NAT Status Screen ................................................................................................................

262

Chapter 26

 

VoIP Status .......................................................................................................................................

264

26.1

The VoIP Status Screen ...............................................................................................................

264

Chapter 27

 

ARP Table..........................................................................................................................................

 

267

27.1

Overview .....................................................................................................................................

267

27.1.1 How ARP Works ..................................................................................................................

267

27.2

ARP Table Screen .......................................................................................................................

268

Chapter 28

 

Routing Table....................................................................................................................................

269

28.1

Overview .....................................................................................................................................

269

28.2

The Routing Table Screen ..........................................................................................................

269

Chapter 29

 

Multicast Status ...............................................................................................................................

271

29.1

Overview .....................................................................................................................................

271

29.2

The IGMP Status Screen .............................................................................................................

271

29.3

The MLD Status Screen ...............................................................................................................

271

Chapter 30

 

xDSL Statistics ...................................................................................................................................

273

30.1

The xDSL Statistics Screen ..........................................................................................................

273

Chapter 31

 

WLAN Station Status .........................................................................................................................

276

31.1

Overview .....................................................................................................................................

276

...........................................................................................................................................................

 

277

Chapter 32

 

Cellular Statistics .............................................................................................................................

278

32.1

Overview .....................................................................................................................................

278

32.2

The Cellular Statistics Screen .....................................................................................................

278

 

VMG8825-B Series User’s Guide

 

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Table of Contents

 

Chapter 33

 

System...............................................................................................................................................

 

280

33.1

Overview .....................................................................................................................................

280

33.2

The System Screen ......................................................................................................................

280

Chapter 34

 

User Account....................................................................................................................................

281

34.1

Overview ....................................................................................................................................

281

34.2

The User Account Screen ..........................................................................................................

281

34.2.1 The User Account Add/Edit Screen ................................................................................

282

Chapter 35

 

Remote Management .....................................................................................................................

283

35.1

Overview .....................................................................................................................................

283

35.2 The MGMT Services Screen .......................................................................................................

283

35.3

The Trust Domain Screen ............................................................................................................

284

35.4 The Add Trust Domain Screen ...................................................................................................

284

Chapter 36

 

SNMP .................................................................................................................................................

 

286

36.1

Overview .....................................................................................................................................

286

36.2 The SNMP Screen ........................................................................................................................

286

Chapter 37

 

Time Settings.....................................................................................................................................

288

37.1

Overview .....................................................................................................................................

288

37.2

The Time Screen .........................................................................................................................

288

Chapter 38

 

E-mail Notification ...........................................................................................................................

290

38.1

Overview ..................................................................................................................................

290

38.2

The Email Notification Screen ...................................................................................................

290

38.2.1 Email Notification Edit .....................................................................................................

290

Chapter 39

 

Log Setting

.......................................................................................................................................

292

39.1

Overview ....................................................................................................................................

292

39.2

The Log Settings Screen .............................................................................................................

292

39.2.1 Example E-mail Log ...........................................................................................................

293

Chapter 40

 

Firmware Upgrade ...........................................................................................................................

295

40.1

Overview .....................................................................................................................................

295

 

VMG8825-B Series User’s Guide

 

13

 

Table of Contents

 

40.2

The Firmware Screen ..................................................................................................................

295

Chapter 41

 

Backup Restore ................................................................................................................................

298

41.1

Overview .....................................................................................................................................

298

41.2

The Backup Restore Screen ......................................................................................................

298

41.3 The Reboot Screen .....................................................................................................................

300

Chapter 42

 

Diagnostic

.........................................................................................................................................

301

42.1 .....................................................................................................................................

Overview

301

42.1.1 ...................................................................................What You Can Do in this Chapter

301

42.2 ...........................................................................................................What You Need to Know

301

42.3 ................................................................................................Ping & TraceRoute & NsLookup

302

42.4 ........................................................................................................................................

802.1ag

302

42.5 ........................................................................................................................................

802.3ah

304

42.6 ....................................................................................................................................OAM Ping

305

Chapter 43

 

Troubleshooting................................................................................................................................

307

43.1 ...............................................................................Power, Hardware Connections, and LEDs

307

43.2 .............................................................................................................VMG Access and Login

308

43.3 ...........................................................................................................................

Internet Access

309

43.4 .............................................................................................................

Wireless Internet Access

311

43.5 ............................................................................................................USB Device Connection

312

43.6 .............................................................................................................................................

UPnP

312

Part III: Appendices ......................................................................................

313

Appendix A .....................................................................................................Customer Support

314

Appendix B ...............................................................................................................Wireless LANs

320

Appendix C ..............................................................................................................................IPv6

333

Appendix D .......................................................................................................................Services

341

Appendix E .......................................................................................................Legal Information

345

Index .................................................................................................................................................

 

353

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14

PART I

User’s Guide

15

CHAPTER 1

Introducing the VMG

1.1 Overview

The VMG is a wireless VDSL router and Gigabit Ethernet gateway. The VMG works over the analog or digital telephone system, POTS (Plain Old Telephone Service) and ISDN/T-ISDN.

The VMG8825-B50B works over the analog telephone system, POTS (Plain Old Telephone Service).

The VMG8825-B60B works over the digital telephone system, ISDN (Integrated Services Digital Network) or T-ISDN (UR-2).

Only use firmware for your VMG’s specific model. Refer to the label on the back of your VMG.

1.1.1 Internet Access

Your VMG provides shared Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or VDSL. The VMG cannot work in ADSL and VDSL mode at the same time.

Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in the VMG. Refer to Section 6.2 on page 75 for the Network Setting > Broadband screen.

Computers can connect to the VMG’s LAN ports (or wirelessly).

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Chapter 1 Introducing the VMG

Figure 1 VMG’s Internet Access Application

DSL

A

DSL

A

You can also configure IP filtering on the VMG for secure Internet access. When the IP filter is on, all incoming traffic from the Internet to your network is blocked by default unless it is initiated from your network. This means that probes from the outside to your network are not allowed, but you can safely browse the Internet and download files.

1.1.2 Ethernet WAN

If you prefer not to use a DSL line and you have another broadband modem or router (such as ADSL) available, you can use the Ethernet WAN port and then connect it to the broadband modem or router. This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and parental control functions on the VMG.

Figure 2 VMG’s Internet Access Application: Ethernet WAN

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Chapter 1 Introducing the VMG

1.1.3 SFP

The VMG provides shared Internet access by connecting a Small Form-Factor Pluggable (SFP) transceiver to the SFP port. In addition, you can connect computers, IPTVs, gaming consoles, and other Ethernet devices to the Ethernet ports for fiber-speed Internet access.

1.1.4 WAN Priority

The WAN connection priority is as follows:

1SFP

2Ethernet WAN

3DSL

4Cellular WAN (3G/4G)

See Section 1.1.6 on page 18 for more information about Cellular backup.

1.1.5Wireless Access

The VMG is a wireless Access Point (AP) for IEEE 802.11b/g/n/a/ac wireless clients, such as notebook computers, iPands, smartphones, etc. These devices can connect to the VMG to access network resources and the Internet.

Your VMG supports Wi-Fi Protected Setup (WPS), which allows you to quickly set up a wireless network with strong security.

You can configure your wireless network using the built-in Web Configurator.

See Section 4.3 on page 39 for more information about how to set up a wireless network.

Figure 3 Wireless Access Example

1.1.6 VMG’s USB Support

The USB port of the VMG is used for cellular WAN backup, file-sharing and media server.

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Chapter 1 Introducing the VMG

Cellular WAN (3G/4G) Backup

Connect a supported cellular USB dongle with an active SIM card to the USB port. This adds a second WAN interface and allows the VMG to wirelessly access the Internet via a cellular network. The cellular WAN connection is a backup in case the DSL connection fails.

To set up a cellular connection, click Network Setting > Broadband > Cellular Backup.

To update the supported cellular USB dongle list, download the latest WWAN package from the Zyxel website and upload it to the VMG using the Maintenance > Firmware Upgrade screen.

File Sharing

Use the built-in USB 3.0 port to share files on a USB memory stick or a USB hard drive (B). Use FTP to access the files on the USB device.

Figure 4 USB File Sharing Application

DSL

Media Server

You can also use the VMG as a media server. This lets anyone on your network play video, music, and photos from a USB device (B) connected to the VMG’s USB port (without having to copy them to another computer).

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Chapter 1 Introducing the VMG

Figure 5 USB Media Server Application

DSL

1.1.7 VoIP Features

You can register up to 2 SIP (Session Initiation Protocol) accounts and use the VMG to make and receive VoIP telephone calls:

Figure 6 VMG’s VoIP Features

Calls via a VoIP service provider - the VMG sends your call to a VoIP service provider’s SIP server which forwards your calls to either VoIP or PSTN phones.

1.2 Ways to Manage the VMG

Use any of the following methods to manage the VMG.

Web Configurator. This is recommended for everyday management of the VMG using a (supported) web browser.

FTP. Use FTP for firmware upgrades and configuration backup/restore.

SNMP (Simple Network Management Protocol). Use SNMP for exchanging management information between network devices. See Chapter 36 on page 286 for more information about SNMP.

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Chapter 1 Introducing the VMG

1.3 Good Habits for Managing the VMG

Do the following things regularly to make the VMG more secure and to manage the VMG more effectively.

Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.

Write down the password and put it in a safe place.

Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the VMG to its factory default settings. If you backed up an earlier configuration file, you would not have to totally reconfigure the VMG. You could simply restore your last configuration.

1.4Hardware

1.4.1 Front and Side Panels

The following graphics displays the front and side panels of the VMG.

Figure 7 VMG8825-B Series Front Panel

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Chapter 1 Introducing the VMG

Figure 8 VMG8825-B Series Side Panels

Figure 9 VMG8825-B Series Side Panels

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Chapter 1 Introducing the VMG

The following table describes the items on the side panels..

Table 1 Side Panel Buttons

LABEL

DESCRIPTION

 

 

WLAN

Press the WLAN button for more than two seconds to enable the wireless function.

 

 

WPS

Press the WPS button for more than five seconds to quickly set up a secure wireless connection

 

between the device and a WPS-compatible client.

 

 

USB

The USB port is used for cellular WAN backup, file-sharing and media server.

 

 

1.4.2 Using the WLAN and WPS Buttons

If the wireless network is turned off, press the WLAN button for more than one second. Once the WLAN/ WPS LED turns green, the wireless network is active.

You can also use the WPS button to quickly set up a secure wireless connection between the VMG and a WPS-compatible client by adding one device at a time.

To activate WPS:

1Make sure the POWER LED is on and not blinking.

2Press the WPS button for more than one second and release it.

3Press the WPS button on another WPS-enabled device within range of the VMG. The WLAN/WPS LED flashes amber while the VMG sets up a WPS connection with the other wireless device.

4Once the connection is successfully made, the WLAN/WPS LED shines green. Note that the connection to the 2.4GHz wireless network has priority.

To turn off the wireless network, press the WLAN button for more than one second. The WLAN/WPS LED turns off when the wireless network is off.

1.4.3LEDs (Lights)

The following graphic displays the labels of the LEDs.

Figure 10 LEDs on the VMG

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Chapter 1 Introducing the VMG

None of the LEDs are on if the VMG is not receiving power.

Table 2 LED Descriptions

LED

COLOR

STATUS

DESCRIPTION

 

 

 

 

Power

Green

On

The VMG is receiving power and ready for use.

 

 

 

 

 

 

Blinking

The VMG is self-testing.

 

 

 

 

 

Red

On

The VMG detected an error while self-testing, or there is a device

 

 

 

malfunction.

 

 

 

 

 

 

Blinking

The VMG is upgrading firmware.

 

 

 

 

 

 

Off

The VMG is not receiving power.

 

 

 

 

DSL/Ethernet

Green

On

The VDSL line or a successful 10/100/1000 Mbps Ethernet connection on the

WAN

 

 

WAN is up.

 

 

 

 

 

 

Blinking

The VMG is looking for a VDSL line.

 

 

(slow)

 

 

 

 

 

 

 

Blinking

The VMG is initializing the VDSL line.

 

 

(Fast)

 

 

 

 

 

 

 

Off

There is no Ethernet connection on the WAN.

 

 

 

 

 

Amber

On

The ADSL line on the WAN is up.

 

 

 

 

 

 

Blinking

The VMG is looking for an ADSL line.

 

 

(slow)

 

 

 

 

 

 

 

Blinking

The VMG is initializing the ADAL line.

 

 

(Fast)

 

 

 

 

 

Internet

Green

On

The VMG has an IP connection but no traffic.

 

 

 

Your device has a WAN IP address (either static or assigned by a DHCP

 

 

 

server), PPP negotiation was successfully completed (if used) and the DSL

 

 

 

connection is up.

 

 

 

 

 

 

Blinking

The VMG is sending or receiving IP traffic.

 

 

 

 

 

 

Off

There is no Internet connection or the gateway is in bridged mode.

 

 

 

 

 

Red

On

The VMG attempted to make an IP connection but failed. Possible causes

 

 

 

are no response from a DHCP server, no PPPoE response, PPPoE

 

 

 

authentication failed.

 

 

 

 

LAN1~4

Green

On

The VMG has a successful 10/100/1000 Mbps Ethernet connection with a

 

 

 

device on the Local Area Network (LAN).

 

 

 

 

 

 

Blinking

The VMG is sending or receiving data to/from the LAN at 10/100/1000

 

 

 

Mbps.

 

 

 

 

 

 

Off

The VMG does not have an Ethernet connection with the LAN.

 

 

 

 

WLAN/WPS

Green

On

The 2.4 GHz or 5 GHz wireless network is activated.

 

 

 

 

 

 

Blinking

The VMG is communicating with 2.4 GHz or 5 GHz wireless clients.

 

 

 

 

 

Amber

Blinking

The VMG is setting up a WPS connection with a 2.4 GHz or 5 GHz wireless

 

 

 

client.

 

 

 

 

 

 

Off

The 2.4 GHz or 5 GHz wireless network is not activated.

 

 

 

 

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Chapter 1 Introducing the VMG

Table 2 LED Descriptions (continued)

LED

COLOR

STATUS

DESCRIPTION

 

 

 

 

Phone1,

Green

On

A SIP account is registered for the phone port, and there’s no voice

Phone2

 

 

message in the corresponding SIP account.

 

 

 

 

 

 

Blinking

A telephone connected to the phone port has its receiver off of the hook or

 

 

 

there is an incoming call. There’s no voice message in the corresponding

 

 

 

SIP account.

 

 

 

 

 

Amber

On

A SIP account is registered for the phone port, and there’s voice message

 

 

 

in the corresponding SIP account.

 

 

 

 

 

 

Blinking

A telephone connected to the phone port has its receiver off of the hook or

 

 

 

there is an incoming call. There’s voice message in the corresponding SIP

 

 

 

account.

 

 

 

 

 

 

Off

• The SIP account is not enabled.

 

 

 

• The phone port does not have a SIP account registered.

 

 

 

 

SFP

Green

On

A fiber link is up.

 

 

 

 

 

 

Off

A fiber link is down.

 

 

 

 

1.4.4 Rear Panel

The following graphic displays the rear panels of the VMG.

Figure 11 VMG8825-B50B Rear Panel

SFP Port

The following table describes the items on the rear panel..

Table 3 Rear Panel Ports

 

LABEL

DESCRIPTION

 

 

 

 

 

 

SFP

Connect an SFP transceiver to the SFP port for fiber-speed Internet access.

 

 

 

 

 

 

DSL

Connect a RJ-11 cable to the DSL port for Internet access.

 

 

 

 

 

 

 

 

 

 

 

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Chapter 1 Introducing the VMG

 

 

 

 

 

Table 3 Rear Panel Ports (continued)

 

LABEL

DESCRIPTION

 

 

 

 

 

 

Phone1 ~

Connect analog phones to the phone ports to make phone calls.

 

 

Phone2

 

 

 

 

 

 

 

LAN1 ~ LAN4

Connect computers or other Ethernet devices to Ethernet ports for Internet

 

 

 

access.

 

 

 

 

 

 

WAN

Connect an Ethernet cable to the Ethernet WAN port for Internet access.

 

 

 

 

 

 

Power

Connect the power cable can press the power button to start the device.

 

 

 

 

 

 

Reset

Press the button to return the VMG to the factory defaults.

 

 

 

 

 

1.4.4.1 Transceiver Installation

Use the following steps to install an SFP transceiver.

1Locate the transmit (Tx) and the receive (Rx) markings on the SFP+ module to identify the top.

2Insert the transceiver into the slot.

3Press the transceiver firmly until it clicks into place.

4The VMG automatically detects the installed transceiver. Check the LEDs to verify that it is functioning properly.

5Close the transceiver’s latch (latch styles vary).

6Connect the fiber optic cables to the transceiver.

1.4.4.2Transceiver Removal

Use the following steps to remove an SFP transceiver.

1Remove the fiber optic cables from the transceiver.

2Open the transceiver’s latch (latch styles vary).

3Pull the transceiver out of the slot.

1.4.5The RESET Button

If you forget your password or cannot access the Web Configurator, you will need to use the RESET button at the back of the device to reload the factory-default configuration file. This means that you will lose all configurations that you had previously. The password will be reset to the default (see device label), and the LAN IP address will be “192.168.1.1”.

1Make sure the POWER LED is on (not blinking).

2To set the device back to the factory default settings, press the RESET button for five seconds or until the POWER LED begins to blink and then release it. When the POWER LED begins to blink, the defaults have been restored and the device restarts.

VMG8825-B Series User’s Guide

26

CHAPTER 2

The Web Configurator

2.1 Overview

The screens are based on VMG8825-B Series.

The Web Configurator is an HTML-based management interface that allows easy VMG setup and management via Internet browser. Use Internet Explorer 8.0 and later versions or Mozilla Firefox 3 and later versions or Safari 2.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.

In order to use the Web Configurator you need to allow:

Web browser pop-up windows from your VMG. Web pop-up blocking is enabled by default in Windows XP SP (Service Pack) 2.

JavaScript (enabled by default).

Java permissions (enabled by default).

2.1.1Accessing the Web Configurator

1Make sure your VMG hardware is properly connected (refer to the Quick Start Guide).

2Launch your web browser. If the VMG does not automatically redirect you to the login screen, go to http://192.168.1.1.

3A password screen displays. To access the administrative web configurator and manage the VMG, type the default username admin and the default password (see device label) in the password screen and click Login. If advanced account security is enabled (see Section 34.2 on page 281) the number of dots that appears when you type the password changes randomly to prevent anyone watching the password field from knowing the length of your password. If you have changed the password, enter your password and click Login.

Figure 12 Password Screen

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Chapter 2 The Web Configurator

4The following screen displays if you have not yet changed your password. Enter a new password, retype it to confirm and click Apply.

Figure 13 Change Password Screen

5Configure basic Internet access and wireless settings. The Network Map page appears. Figure 14 Network Map

6Click Status to display the Status screen, where you can view the VMG’s interface and system information.

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Zyxel VMG8825-B50B, VMG8825-B60B User Manual

Chapter 2 The Web Configurator

2.2 Web Configurator Layout

Figure 15 Screen Layout

A

B

C

As illustrated above, the main screen is divided into these parts:

A - title bar

B - main window

C - navigation panel

2.2.1Title Bar

The title bar provides some icons in the upper right corner.

The icons provide the following functions.

Table 4 Web Configurator Icons in the Title Bar

ICON DESCRIPTION

Language: Select the language you prefer.

Quick Start: Click this icon to open screens where you can configure the VMG’s time zone

Internet access, and wireless settings.

Logout: Click this icon to log out of the Web Configurator.

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Chapter 2 The Web Configurator

2.2.2 Navigation Panel

Use the menu items on the navigation panel to open screens to configure VMG features. The following tables describe each menu item.

Table 5 Navigation Panel Summary

LINK

TAB

FUNCTION

 

 

 

Connection Status

 

This screen shows the network status of the VMG and computers/devices

 

 

connected to it.

 

 

 

Network Setting

 

 

 

 

 

Broadband

Broadband

Use this screen to view and configure ISP parameters, WAN IP address

 

 

assignment, and other advanced properties. You can also add new

 

 

WAN connections.

 

 

 

 

Cellular Backup

Use this screen to configure 3G WAN connection.

 

 

 

 

Advanced

Use this screen to enable or disable PTM over ADSL, Annex M/Annex J,

 

 

and DSL PhyR functions.

 

 

 

Wireless

General

Use this screen to configure the wireless LAN settings and WLAN

 

 

authentication/security settings.

 

 

 

 

Guest/More AP

Use this screen to configure multiple BSSs on the VMG.

 

 

 

 

MAC

Use this screen to block or allow wireless traffic from wireless devices of

 

Authentication

certain SSIDs and MAC addresses to the VMG.

 

 

 

 

WPS

Use this screen to configure and view your WPS (Wi-Fi Protected Setup)

 

 

settings.

 

 

 

 

WMM

Use this screen to enable or disable Wi-Fi MultiMedia (WMM).

 

 

 

 

Others

Use this screen to configure advanced wireless settings.

 

 

 

 

Channel Status

Use this screen to scan wireless LAN channel noises and view the results.

 

 

 

 

MESH

Use this screen to enable or disable Zyxel MESH (Multy Pro).

 

 

 

 

WLAN Scheduler

Use this screen to schedule the times when the Wireless LAN is enabled.

 

 

 

Home

LAN Setup

Use this screen to configure LAN TCP/IP settings, and other advanced

Networking

 

properties.

 

 

 

 

Static DHCP

Use this screen to assign specific IP addresses to individual MAC

 

 

addresses.

 

 

 

 

UPnP

Use this screen to turn UPnP and UPnP NAT-T on or off.

 

 

 

 

Additional

Use this screen to configure IP alias and public static IP.

 

Subnet

 

 

 

 

 

STB Vendor ID

Use this screen to configure the Vendor IDs of the connected Set Top Box

 

 

(STB) devices, which have the VMG automatically create static DHCP

 

 

entries for the STB devices when they request IP addresses.

 

 

 

 

Wake on LAN

Use this screen to remotely turn on a device on the local network.

 

 

 

 

TFTP Server Name

Use DHCP option 66 to identify a TFTP server name.

 

 

 

Routing

Static Route

Use this screen to view and set up static routes on the VMG.

 

 

 

 

DNS Route

Use this screen to forward DNS queries for certain domain names through

 

 

a specific WAN interface to its DNS server(s).

 

 

 

 

Policy Route

Use this screen to configure policy routing on the VMG.

 

 

 

 

RIP

Use this screen to configure Routing Information Protocol to exchange

 

 

routing information with other routers.

 

 

 

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