TomTom 4AP64, 4AP54 User Manual

Name: TomTom 4AP64
Brand: TomTom
SKU: 11289352
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TomTom START/VIA

User Manual

Contents

Welcome to navigation with TomTom 6

What's new 7

New in this release ................................................................................................ 7

TomTom videos .................................................................................................... 7

Get going 9

Installing in your car .............................................................................................. 9

Positioning the device ............................................................................................ 9

Switching on and off .............................................................................................. 9

Setting up ......................................................................................................... 10

GPS reception .................................................................................................... 10

Sending information to TomTom .............................................................................. 10

Memory card slot ................................................................................................ 11

Device not starting .............................................................................................. 11

Charging your device ............................................................................................ 11

Caring for your START/VIA ..................................................................................... 11

What's on the screen 12

The map view..................................................................................................... 12

The guidance view ............................................................................................... 13

The route bar ..................................................................................................... 15

Distances and the route bar ............................................................................... 16

The quick menu .................................................................................................. 16

Navigation buttons............................................................................................... 16

Other buttons ..................................................................................................... 18

Volume control ................................................................................................... 19

Using gestures .................................................................................................... 19

Changing the text and button size ............................................................................ 20

Reordering the Main Menu buttons ........................................................................... 20

Syncing using TomTom MyDrive 22

About TomTom MyDrive ........................................................................................ 22

Logging in to your MyDrive account .......................................................................... 22

Setting a destination using MyDrive .......................................................................... 22

Showing a planned destination in My Drive ................................................................. 23

Clearing a MyDrive destination ................................................................................ 23

Deleting a MyDrive destination from My Places ............................................................ 23

Finding and syncing locations using MyDrive ................................................................ 23

Syncing My Places locations with MyDrive ................................................................... 23

Importing a community POI list - MyDrive - NOT CONNECTED ........................................... 24

Deleting a community POI list ................................................................................. 24

Importing a track GPX file...................................................................................... 24

Deleting a track GPX file ....................................................................................... 25

Saving and restoring your personal navigation information .............................................. 25

Using Quick Search 26

About search ...................................................................................................... 26

Planning a route to a POI using search ....................................................................... 26

Entering search terms ........................................................................................... 28

Working with search results ................................................................................... 30

About postcodes ................................................................................................. 31

About mapcodes ................................................................................................. 31

List of POI type icons ............................................................................................ 32

Planning a route 36

Using suggested destinations .................................................................................. 36

Planning a route to an address using search ................................................................ 36

Planning a route to a city centre ............................................................................. 38

Planning a route to a POI using search ....................................................................... 40

Planning a route using the map ............................................................................... 42

Planning a route using My Places ............................................................................. 44

Planning a route using coordinates ........................................................................... 45

Planning a route using a mapcode ............................................................................ 46

Finding an alternative route ................................................................................... 47

Planning a route in advance ................................................................................... 48

Finding a car park ............................................................................................... 49

Finding a petrol station ......................................................................................... 51

Changing your route 54

The Current Route menu ....................................................................................... 54

Avoiding a blocked road ........................................................................................ 56

Avoiding part of a route ........................................................................................ 56

Types of route .................................................................................................... 57

Route features ................................................................................................... 57

Adding a stop to your route from the current route menu ............................................... 58

Adding a stop to your route using the map ................................................................. 58

Deleting a stop from your route ............................................................................... 58

Skipping the next stop on your route ........................................................................ 59

Reordering stops on a route ................................................................................... 59

My Routes 60

About My Routes ................................................................................................. 60

Saving a route .................................................................................................... 60

Navigating using a saved route ................................................................................ 61

Navigating using a track ........................................................................................ 61

Navigating to a stop on a saved route ....................................................................... 62

Adding a stop to a saved route using the map .............................................................. 64

Deleting a route from My Routes .............................................................................. 65

Map Share 66

About Map Share ................................................................................................. 66

Creating a map change report ................................................................................. 66

Creating a map change report from a marked location ................................................... 67

Types of map change ............................................................................................ 68

Traffic 70

About RDS-TMC ................................................................................................... 70

The route bar ..................................................................................................... 70

Looking at traffic on the map ................................................................................. 71

Looking at traffic on your route ............................................................................... 72

Traffic incidents ................................................................................................. 73

Traffic jam warning ............................................................................................. 74

Advanced Lane Guidance ....................................................................................... 74

Time-dependent speed limits ................................................................................. 75

Speed Cameras 76

About speed cameras ........................................................................................... 76

Crossing into another area or country ....................................................................... 76

Speed camera warnings ......................................................................................... 76

Changing the way you are warned ............................................................................ 78

Updating locations for cameras and hazards ............................................................... 78

Danger Zones 79

About danger zones ............................................................................................. 79

Crossing into another area or country ....................................................................... 79

Danger zone warnings ........................................................................................... 79

Changing the way you are warned ............................................................................ 80

Updating locations for danger zones ......................................................................... 80

My Places 81

About My Places .................................................................................................. 81

Setting your home and work locations ....................................................................... 81

Changing your home location .................................................................................. 82

Adding a location from My Places ............................................................................. 83

Add a location to My Places from the map .................................................................. 83

Adding a location to My Places using search ................................................................ 84

Adding a location to My Places by marking ................................................................. 84

Deleting a recent destination from My Places .............................................................. 84

Deleting a location from My Places ........................................................................... 84

Hands-free calling 85

About hands-free calls .......................................................................................... 85

Connecting to your phone ...................................................................................... 85

Making a call ...................................................................................................... 85

Receiving a call .................................................................................................. 86

Auto-answer ...................................................................................................... 86

Connecting more phones to your device ..................................................................... 86

Mobile phone menu .............................................................................................. 86

Settings 88

Appearance ....................................................................................................... 88

Display ......................................................................................................... 88

Route Bar ...................................................................................................... 89

Guidance view ................................................................................................ 91

Automatic Zoom.............................................................................................. 91

Voices .............................................................................................................. 91

Maps ................................................................................................................ 92

Route Planning ................................................................................................... 92

Sounds and Warnings ............................................................................................ 93

Warning type ................................................................................................. 93

Speed camera warnings ..................................................................................... 94

Cameras ....................................................................................................... 94

Hazards ........................................................................................................ 94

Screen touch sounds ......................................................................................... 95

Language and Units .............................................................................................. 95

System ............................................................................................................. 95

Help ................................................................................................................ 96

Getting Help 97

Help ................................................................................................................ 97

Product certification 98

Finding product certification information on your device ................................................ 98

Updating using MyDrive Connect 99

About MyDrive Connect ......................................................................................... 99

MyTomTom account ............................................................................................. 99

Setting up MyDrive Connect .................................................................................... 99

Addendum 101

This User Manual explains all you need to know about your new TomTom START/VIA navigation device.

Welcome to navigation with TomTom

If you want a quick read of the essentials, we recommend that you read the Get going chapter. This covers installation, switching on, setting up and planning your first route.

After that, you will probably want to learn about Quick Search and you can read all about that in the

Using Quick Search chapter.

For information about what you see on the device itself, go to:

 New in this release  What's on the screen  Using gestures  Main menu

Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your product model from the list or enter a search term.

We hope you enjoy reading about and, most importantly, using your new navigation device!

New in this release

UK English:

https://www.youtube.com/watch?v=PIs5tGFhQIA

What's new

Version 1.0

START42, START52, START62, Via 52, Via 62

Improved arrival announcement

Your device will now clearly communicate the full address and house number when you are close to arriving at your destination. The improved arrival announcement will be displayed on the screen and also read out to you via the device speakers.

The Show Instructions button shows you a list of turn-by-turn text instructions for your planned route, now including the full address and house number of your destination and any stops on your route.

To learn more go to The Current Route menu in this guide.

Import tracks using MyDrive

You can now use MyDrive on your computer to import GPS track files to your TomTom device. (supported file format: .GPX) After logging into MyDrive, select My Routes from the menu on the left and then Import GPX File. The tracks will be sent to your device and saved in the My Routes menu where you can select them as your active route. Your device will navigate along the GPS track exactly and not propose a different route to the final destination even if a faster alternative is available. To test this new feature visit: mydrive.tomtom.com

To learn more go to Importing a track GPX file and Navigating using a track in this guide.

Other bug fixes and improvements

Various performance improvements and bug fixes have been implemented.

TomTom videos

You can find many videos on our YouTube channel to help you learn about your new TomTom START/VIA and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out more!

Here are links to some videos that you might find interesting:

Tip: Look on the TomTom YouTube Channel for videos in your own language.

TomTom GO (English only)

Learn more about the GO here:

https://tomtom.dist.sdlmedia.com/Distributions/?o=5197E8C4-1943-40F0-A4E8-98A562AFAFCE

The all new TomTom GO - Guided Tour (English only)

https://www.youtube.com/watch?v=sSBSeYtGpuY

Using MyDrive

French (France):

https://www.youtube.com/watch?v=lYpPDxxXSwk

Spanish (Spain):

https://www.youtube.com/watch?v=HkZqdD5MkHI

German:

https://www.youtube.com/watch?v=Skg6PWMbRxI

Italian:

https://www.youtube.com/watch?v=AybGRzpgu1s

USA ONLY - Getting traffic on a smartphone-connected device

https://us.support.tomtom.com/app/content/name/Connect/page/3

New products

TomTom Bandit (English): https://www.youtube.com/watch?v=U2DXXwRcWyI

Installing in your car

Get going

Use the supplied mount to install your TomTom START/VIA in your vehicle. Read the instructions about positioning your device before you install your START/VIA.

To install your START/VIA, do the following:

1. Connect the supplied USB cable to the mount. If the mount is integrated into your START/VIA,

connect the USB cable to the device.

Note: Use ONLY the USB cable supplied with your START/VIA. Other USB cables may not work.

2. Connect the USB cable to the USB car charger and plug this into the power supply on your

dashboard.

3. Choose the best smooth location, on your windscreen or side window, to mount your TomTom

START/VIA.

Tip: If the mount is integrated into your START/VIA, you can easily change the rotation of your device. Push the button on the back of the device to release the mount, then slide the mount out. Insert it back into the other side of the device.

4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.

5. Press the suction cup of the mount firmly against your windscreen.

6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.

7. If your mount is not integrated into your START/VIA, place your START/VIA in the mount, making

sure that it clicks into place.

Dashboard mount disks are available as part of a range of accessories for your START/VIA. For more information, go to tomtom.com/accessories.

Positioning the device

Be careful where you install your START/VIA. The START/VIA shouldn't block or interfere with any of the following:

 Your view of the road.  The controls in your vehicle.  Your rear-view mirrors.  The airbags.

You should be able to reach your START/VIA easily without leaning or stretching. In a car, you can attach your START/VIA to the windscreen or side window or you can use a Dashboard Mount Disk to attach the mount to your dashboard.

Switching on and off

Switching your device on

Press the On/Off button until your device starts. If the device was off you see the map view. If your device was sleeping you see the last screen you were looking at.

Sending your device to sleep

To send your navigation device to sleep, press the On/Off button and then release it.

You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off buttons. Select Sleep to make the device sleep.

Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is removed from the mount, go to Battery settings in the Settings menu.

Switching your device off completely

To switch off your navigation device completely, you can do one of the following:  Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off

buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to switch your device off.

 Press and hold the On/Off button for more than 5 seconds until the device switches off.

Setting up

Note: The language you choose will be used for all text on the screen. You can always change the

language later in Language and Units in the Settings menu.

When you first switch on your TomTom START/VIA, you have to answer a few questions to set it up. Answer the questions by touching the screen.

GPS reception

When you first start your TomTom START/VIA, it may need a few minutes to determine your position. In future, your position will be found much faster.

To ensure good satellite reception, use your START/VIA outdoors and keep it upright. Large objects such as tall buildings can sometimes interfere with reception.

Important: QuickGPSfix contains information about satellite positions which helps your START/VIA find your position faster. QuickGPSfix information is sent to Always Connected devices in real time and to Smartphone Connected devices when connected to TomTom services using your smartphone. You can also update QuickGPSfix using MyDrive.

Sending information to TomTom

When you first start navigating or you have reset your START/VIA, your START/VIA asks for permission to collect some information about your use of the navigation device. The information is stored on your START/VIA until we retrieve it. We use it anonymously to improve our products and services. If you use our services, we will also use your location information to deliver the services to you.

You can change whether you send this information with us at any time by doing the following:

1. In the Main Menu, select the Settings button.

2. Select System.

3. Select Your information.

4. Select the button to turn sending of information on or off.

Note: If you choose not to send location information to us, you will no longer receive our services. This is because services need to send the location of your device to TomTom in order to receive the traffic information related to where you are. The end date of your subscription remains the same, even if you do not send this information to us.

Additional information

If you think that your information is not being used for the purpose for which you have provided it to TomTom, contact us at tomtom.com/support.

You can find current and more detailed information at tomtom.com/privacy.

Memory card slot

Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the device.

Before you use the memory card slot, make sure that you have the latest version of the application installed on your navigation device by connecting to MyDrive using a computer.

When your START/VIA is up-to-date, you can use a memory card as extra storage space to add extra maps, tracks or routes to your device. Maps can be purchased from tomtom.com.

Device not starting

In rare cases, your TomTom START/VIA may not start correctly or may stop responding to your taps. First, check that the battery is charged. To charge the battery, connect your START/VIA to the car

charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device. If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off

button until your START/VIA begins to restart.

Charging your device

The battery in your TomTom START/VIA charges when you connect it to the car charger, to your computer or to a USB Home Charger.

You are warned when the battery level is low or critical. You lose your connection to some TomTom services when the battery level is low or critical. When the battery is empty, your START/VIA goes into sleep mode.

Note: Use ONLY the USB cable supplied with your START/VIA. Other USB cables may not work.

Caring for your START/VIA

It is important to take care of your device:  Do not open the casing of your device under any circumstances. Doing so may be dangerous and

will invalidate the warranty.

 Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.

The map view

What's on the screen

The map view is shown when you have no planned route. Your actual location is shown as soon as your START/VIA has found your GPS location.

You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.

Important: Everything on the map is interactive including the route and the map symbols - try selecting something and see what it does!

Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item to open the menu. To select a location on the map, select and hold the location until the pop-up menu opens.

The map shows your current location and many other locations such as your My Places locations. If you have not planned a route the map is zoomed out to show the area around your location. If you have planned a route, your complete route is shown on the map. You can add stops to your route

directly from the map. When you start to drive, the guidance view is shown.

1. Back button. This button returns the map to an overview of your whole route or, if no route is

Your destination.

Your home location. You can set your home location in My Places.

Your work location. You can set your work location in My Places.

A stop on your route.

A location saved in My Places.

When a search for POIs near destination is done and the results are shown on the map, less important POIs are shown as black pins with white crosses.

planned, moves the map to put your current location at the centre.

2. Switch view button. Select the switch view button to change between the map view and the

guidance view. When in map view, if you are driving, the small arrow rotates to show your direction of travel ie. your current compass bearing relative to north, with north being up.

3. Zoom buttons. Select the zoom buttons to zoom in and out.

4. Current location. This symbol shows your current location. Select it to add it to My Places or

search near your current location.

Note: If your START/VIA cannot find your location using GPS or other methods, the symbol appears grey.

5. Selected location. Press and hold to select a location on the map. Select the pop-up menu button

to show options for the location, or select the Drive or Ride button to plan a route to the location.

6. Main Menu button. Select the button to open the Main Menu.

7. Map symbols. Symbols are used on the map to show your destination and your saved places:

Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions you can take.

8. Traffic information. Select the traffic incident to display information about the traffic delay.

Note: Traffic information is only available if your TomTom START/VIA has RDS-TMC Traffic.

9. Your route, if you have planned a route. Select the route to clear it, change the route type, add a

stop or save changes to your route.

10. Speed cameras on your route. Select a speed camera to display information about that camera.

11. Route bar. The route bar is shown when you have planned a route.

The guidance view

The guidance view is used to guide you along the route to your destination. The guidance view is shown when you start driving. You see your current location and details along your route, including 3D buildings in some cities.

Note: 3D buildings in guidance view are not available on all devices.

The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of travel, change the 2D and 3D default settings.

Tip: When you have planned a route and the 3D guidance view is shown, select the switch view button to change to the map view and use the interactive features.

When your START/VIA starts after sleeping and you have a route planned, you are shown the guidance view with your current location.

1. Switch view button. Select the switch view button to change between the map view and the

guidance view. When in guidance view, if you are driving, the small arrow rotates to show your direction of travel ie. your current compass bearing relative to north, with north being up.

2. Zoom buttons. Select the zoom buttons to zoom in and out.

Tip: On some devices you can also pinch to zoom in and out.

3. Instruction panel. This panel shows the following information:

 The direction of your next turn.  The distance to your next turn.  The name of the next road on your route.  Lane guidance at some junctions.

Note: Select the instruction panel to see a list of turn-by-turn text instructions for your planned route.

4. Route symbols. Symbols are used on your route to show your starting location, your stops, and your

destination.

5. Main Menu button. Select the button to show the Main Menu.

6. Speed panel. This panel shows the following information:

The arrival information panel shows the following information:

 The estimated time that you will arrive at your destination.  The length of time to drive to the destination from your current

location.

 A parking button is shown near the destination flag when parking is

available near your destination.

Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of arrival is the local time at your destination.

If you have stops on your route, select this panel to change between information about the next stop and your final destination.

You can choose the information you see on the arrival information panel. The bar uses symbols to show the following information:

 The next two stops on your route.  Petrol stations that are directly on your route.  RDS-TMC Traffic.  TomTom Speed Cameras and Danger Zones.  Rest stops directly on your route.

You can choose the information you see on your route. The symbols are in the order that they occur on your route. For traffic

incidents, the symbol for each incident alternates between showing the type of incident and the delay in minutes. Select a symbol to see more information about a stop, an incident or a speed camera. If a symbol is shown on top of another symbol, selecting the symbols zooms in on the route bar to show each symbol separately. You can then select a symbol.

The total time delay due to traffic jams and other incidents on your route,

 The speed limit at your location.  Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed

panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel turns orange.

 The name of the street you are driving on.

7. Current location. This symbol shows your current location. Select the symbol or the speed panel to

open the quick menu.

Note: If your START/VIA cannot find your location using GPS or other methods, the symbol appears grey.

8. Route bar. The route bar is shown when you have planned a route.

Important: To see a wider route bar showing additional route information, change the setting for

Route Information.

The route bar

The route bar is shown when you have planned a route. It has an arrival information panel at the top, and a bar with symbols underneath.

Important: To see a wider route bar showing additional route information, change the setting for

Route Information.

Note: The distance ahead shown by the route bar depends on the overall length of your route.

including information provided by IQ Routes, is shown above the symbols. For a complete list of incident types, see Traffic incidents. The bottom of the route bar represents your current location and shows

the distance to the next incident on your route.

Note: To make the route bar more readable some incidents may not be shown. These incidents will always be of minor importance and only cause short delays.

The route bar also shows status messages, for example Finding fastest route or Playing route

preview.

Distances and the route bar

The distance ahead shown on the route bar depends on the length of your route, or the distance remaining on your route.

 For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown. The

destination icon is not shown.

Tip: You can scroll the route bar to see your whole route.

 For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is

shown. The destination icon is shown fixed at the top of the route bar.

 For remaining distances of less than 10 km (6 miles) the complete distance is shown. The

destination icon moves down towards the chevron symbol as you get nearer to your destination.

The top half of the route bar shows twice the distance of the bottom half, as shown in the following examples:

 A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 km

(9 miles) at the bottom.

 A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 km

(2 miles) at the bottom.

The route bar is constantly updated as you drive.

The quick menu

To open the quick menu, select the current location symbol or the speed panel in the guidance view. You can then do any of the following:

 Mark a location  Change a speed limit  Avoid a blocked road  See your current location or your latitude/longitude if not on a named road.

Navigation buttons

On the map view or guidance view, select the Main Menu button to open the Main Menu. The following navigation buttons are available in the Main Menu:

Note: Not all features are supported on all devices.

Select this button to search for an address, a place or a Point of Interest, then plan a route to that location.

Drive Home

Select this button to drive to your home location. If this button is not included in your main menu, go to My Places to set up you home location.

Drive to Work

Select this button to drive to your work location. If this button is not included in your main menu, go to My Places to set up you work location.

Recent destination

Select this button to open the list of your recent destinations. Select a recent destination to plan a route to that destination.

Current route

Select this button to clear or change your planned route.

My Places

Select this button to show your saved places.

My Routes

Select this button to show your saved routes.

Parking

Select this button to find car parks.

Petrol Station

Select this button to find petrol stations.

Traffic & Speed

Cameras

Select this button to use traffic with your RDS-TMC receiver.

Select this button to open the Settings Menu.

Select this button to open the Help Menu. The Help Menu contains information about your START/VIA, for example, map version, device serial number and legal information.

Select this button to reorder the buttons in the Main Menu.

Select this button to return to the previous screen.

Select this button to return to the map view or guidance view. This symbol shows the power level of the battery in your device.

Other buttons

On the map or guidance view, select the Main Menu button to open the Main Menu. The following buttons are available in the Main Menu screen, in addition to the navigation buttons:

This button shows that you will hear voice instructions. Select this button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds.

Tip: You can select the types of instructions you want to hear. Select

Voices in the Settings Menu and select the instructions you want to hear.

This button shows that you will not hear voice instructions. Select this button to switch on voice instructions.

This button shows that the display is using day colours. Select the button to reduce the brightness of the screen and display the map in darker colours.

When driving at night or when driving through a dark tunnel, it is easier to view the screen and less distracting for the driver if the brightness of the screen is dimmed.

Tip: Your device automatically switches between day and night colours depending on the time of day. To switch off this feature, select Appearance in the Settings menu and switch off Switch to night colours when dark.

This button shows that the display is using night colours. Select the button to increase the brightness of the screen and display the map in brighter colours.

Select this button to refresh your screen.

Double tap

Touch one finger on the screen twice in rapid succession. Example of when to use this: Zooming in on the map.

Volume control

On the map or guidance view, select the Main Menu button to open the Main Menu. Select and slide the volume control to change the volume of voice instructions and warnings. If the

voice instructions are switched off, the volume control will still change the volume of the warnings.

Using gestures

You use gestures to control your START/VIA. This User Manual explains which gestures to use throughout the guide but here is a complete list of all

the gestures you can use.

Drag

Put one finger on the screen and move it across the screen. Example of when to use this: Scrolling around in the map.

Flick

Flick the tip of a single finger across the screen. Example of when to use this: Scrolling a big distance on the map.

Tip: Flick isn't available on all devices.

Press and hold

Put one finger on the screen for more than 0.5 second. Example of when to use this: Opening the pop-up menu for a place on the

map.

Pinch to zoom

Touch the screen with your thumb and a finger. Move them apart to zoom in or move them together to zoom out.

Example of when to use this: Zooming in and out on the map.

Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't available on your START/VIA, use the zoom buttons to zoom in and out.

Tap or select

Tap a single finger on the screen. Example of when to use this: Selecting an item in the Main Menu.

Tip: To open a pop-up menu for an item on the map, select and hold the item until the menu opens.

Changing the text and button size

You can change the size of the text and the buttons you see on the screen, for example to make the text easier to read and the buttons easier to use.

Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.

To change the size of the text and the buttons, select the Settings button in the Main Menu, then select Appearance, then select Size of text and buttons. Your device must restart to apply the change.

Reordering the Main Menu buttons

To reorder the buttons in the Main Menu to suit your preference, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Press and hold the button you want to move for two seconds.

Tip: Alternatively, select the Edit button on the far right of the Main Menu.

The menu button is shown with left and right arrows.

3. Press the left or right arrow on the menu button to move the button to a new position in the menu.

4. Select and move other buttons to the order you want.

5. Select Done.

About TomTom MyDrive

Syncing using TomTom MyDrive

TomTom MyDrive is the easy way to import community POI files on your TomTom START/VIA.

Logging in to your MyDrive account

You must log in to MyDrive to sync to your MyDrive account. When you log in to your account from your navigation device or when using a web browser, syncing with your MyDrive account happens automatically.

Logging in to MyDrive on your START/VIA

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In the Main Menu on your device, select TomTom Services.

3. Select MyDrive.

4. Enter the email address and password you use for your MyDrive account.

5. Select Log In.

Your START/VIA connects to your MyDrive account.

6. Return to the map view.

Your START/VIA automatically saves your personal navigation information to your MyDrive account.

Logging in to MyDrive using a web browser

Log in using your MyDrive account email address and password. When you are logged in, you can see your personal navigation information from your navigation devices, and you can select destinations and create Places to sync with your navigation devices.

Setting a destination using MyDrive

When you are logged in to MyDrive using a web browser, you can select your destination on the map and send it to your navigation device. When your navigation device is logged in to your MyDrive account, your device syncs with MyDrive and receives the destination.

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In a web browser, log in to your MyDrive account.

3. On the map, select a destination.

Tip: You can search for a destination or you can move the map and select a destination. You can also select a destination from Recent Destinations in the Main Menu or your My Places list.

4. Click on the location, then open the pop-up menu and select Send to device.

The destination is sent to your MyDrive account.

5. Log in to MyDrive on your START/VIA.

Your START/VIA syncs with your MyDrive account and receives the new MyDrive destination. The message You have received a new destination is shown. A route is automatically planned to

the MyDrive destination.

Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in My

Places.

Showing a planned destination in My Drive

When you plan a route on your START/VIA, the destination is synced with your MyDrive account. You can see the destination when you are logged in to MyDrive in a web browser.

Clearing a MyDrive destination

1. Connect your START/VIA to your computer using MyDrive Connect.

2. On your device, select Current Route in the Main Menu to open the Current Route Menu.

3. Select Clear Route to clear the currently planned route.

Your device returns to the map view. Your route has been cleared from your START/VIA and your MyDrive account.

Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in My

Places.

Deleting a MyDrive destination from My Places

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In the Main Menu of your device, select Recent Destinations.

Tip: Alternatively select My Places, followed by Recent Destinations.

3. Select Edit List.

4. Select the locations you want to delete.

5. Select Delete.

Finding and syncing locations using MyDrive

When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with your START/VIA My Places locations.

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In a web browser, log in to your MyDrive account.

3. On the map, select a destination.

Tip: You can search for a destination or you can move the map and select a destination. You can also select a destination from your My Places list.

4. Click on the location, then open the pop-up menu and select Add to My Places.

The location is shown in the Favourites list in the MyDrive My Places menu.

5. Log in to MyDrive on your START/VIA.

Your START/VIA syncs with your MyDrive account and receives the new Favourites location. The location is stored in My Places.

Syncing My Places locations with MyDrive

When you are logged in to MyDrive on your START/VIA, the locations you have added to My Places are automatically synced with your MyDrive account. You can see your My Places locations and the POI place lists when you are logged in to MyDrive in a web browser.

Importing a community POI list - MyDrive - NOT CONNECTED

You can find collections of community POIs on the Internet and upload them to My Places using MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for the area you are travelling in, and provides an easy way to select a location without the need to search for the location each time.

Your START/VIA uses .OV2 files for POI collections. To upload an .OV2 file to your START/VIA, do the following:

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In MyDrive, select Import POI File and browse to your .OV2 file.

Tip: The name of the places list in My Places will be the same as the name of the .OV2 file. Edit the name of the file so that you can easily recognise it in My Places.

3. Upload the POI list to your START/VIA.

Your new POI list is shown in the Places list.

4. In My Places, select your new POI list.

Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on the map.

Deleting a community POI list

You can only delete an uploaded POI list when your START/VIA is connected to your computer using

MyDrive Connect.

To delete a POI list, do the following:

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In MyDrive, select the POI file you want to delete, then select Delete.

The POI list is removed from your My Places list.

Importing a track GPX file

GPX files (GPS exchange format)

GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file might contain, for example, a tourist route or a preferred fixed route. You can find collections of .GPX files on the Internet and upload them to My Routes using MyDrive in a web browser. GPX files become tracks after import.

Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route between these points. Your device follows this fixed route as closely as possible. You can edit tracks using tools such as Tyre Pro.

Using GPX files

You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not offer to replan your route, even if a faster route is available.

Importing a track GPX file

To import a .GPX file using MyDrive, do the following:

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In MyDrive, select My Routes.

3. Select Import a GPX File and browse to your .GPX track file.

Tip: The name of the track file in My Routes will be the same as the name of the .GPX file. Edit the name of the file so that you can easily recognise it in My Routes.

Your new track is shown in the My Routes list.

4. Wait for the track file to upload to your START/VIA.

5. Open My Routes.

Your imported track is shown in your My Routes list.

Deleting a track GPX file

You can only delete an uploaded track GPX file when your START/VIA is connected to your computer using MyDrive Connect.

To delete a POI list, do the following:

1. Connect your START/VIA to your computer using MyDrive Connect.

2. In MyDrive, select My Routes.

3. Select the track file you want to delete, then select Delete.

The track is removed from your My Routes list.

Saving and restoring your personal navigation information

When you are logged in to MyDrive on your START/VIA, and your START/VIA is connected to your computer, your personal navigation information is continuously and automatically saved to your MyDrive account.

If you reset your START/VIA, or log in to MyDrive on a different device, your saved personal navigation information is restored to your START/VIA or the different device.

The following personal navigation information is saved to your MyDrive account:

 MyDrive destinations.  All saved locations in My Places.  All imported POI place lists.  All imported tracks.

Tip: MyDrive also syncs your locations in My Places with your MyDrive account. You can see your My Places locations and the POI place lists you have imported in MyDrive on a web browser or on the MyDrive app.

Make sure that there is at least 400 MB of free space on your device before syncing your device with MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check the amount of available space by going to About in the Help menu on your device.

Note: Syncing a lot of information to your device may take some time.

About search

Using Quick Search

You use search to find a wide range of places and then navigate to them. You can search for the following:

 A specific address, for example, type in 123 Oxford Street, London.  A partial address, for example, type in Oxford st Lon.  A type of place, for example, type in petrol station or restaurant.  A place by name, for example, type in Starbucks.  A postcode, for example, type in W1D 1LL for Oxford Street, London.  A city to navigate to a city centre, for example, type in London.  A POI (Point of Interest) near your current location, for example, type in restaurant near me.  A mapcode, for example, type in WH6SL.TR10  Latitude and longitude coordinates, for example, type in:

N 51°30′31″ W 0°08′34″.

Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode, then leave a space and then type in the house number. For example, 1017CT 35. For other countries, postcodes are area-based and will give you a list of matching cities, towns and streets in your search results.

Planning a route to a POI using search

Important: In the interest of safety and to avoid distractions while you are driving, you should always

plan a route before you start driving.

To plan a route to a POI type or a specific POI using search, do the following:

1. Select the Main Menu button to open the Main Menu.

2. Select Search.

The search screen opens with the keyboard showing.

3. Use the keyboard to enter the name of the place you want to plan a route to.

Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.

You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction. Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".

Note: When searching, the whole map is searched. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is done, for example along the route or in a city.

4. As you type, suggestions based on what you have entered are shown in columns. You can continue

typing or select a suggestion.

Tip: To see more results, hide the keyboard or scroll down the results list. Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

5. Select a POI type or an individual POI. If you selected a POI type, select a POI.

The location is shown on the map.

6. To see more information about the POI, select the POI on the map and then select the pop-up

menu button. Select More Information on the pop-up menu.

You see more information about the POI such as the phone number, full address and email.

7. To plan a route to this destination, select Drive or Ride depending on which device you are using.

A route is planned and then guidance to your destination begins. As soon as you start driving, the

guidance view is shown automatically.

Tip: You can add a stop to a route that you have already planned. Tip: You can save a route using My Routes.

Entering search terms

Select Search in the Main menu to start searching for addresses and POIs. The search screen opens showing the keyboard and the following buttons:

1. Back button.

Select this button to go back to the previous screen.

2. Search input box.

Enter your search term here. As you type, matching addresses and POIs are shown.

Whole map Select this option to search the whole of your current map with no limit

to the search radius. Your current location is the centre of the search. The results are ranked by exact match.

Near me Select this option to search with your current GPS location as the search

centre. The results are ranked by distance.

In town or city Select this option to use a town or city as the centre for your search. You

need to enter the town or city name using the keyboard. When you have selected the town or city from the results list, you can search for an address or POI in that city.

Along route When a route has been planned, you can select this option to search

along your route for a specific type of location, for example, petrol stations. When prompted, enter the type of location and then select it in the right-hand column to carry out the search.

Near destination When a route has been planned, you can select this option to use your

destination as the centre for your search.

Latitude Longitude Select this option to enter a pair of latitude longitude coordinates.

Tip: To edit, select a word you have already typed to place the cursor. You can then insert or delete characters.

3. Type of search.

By default, the whole of the current map is searched. Once you have used search, the last search type you selected is used. Select this button to change the type of search to any of the following:

4. View button.

Select this button to return to the map view or guidance view.

5. 123?! button.

Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle between the numbers and more symbols. Select the ABC button to go back to the general keyboard.

6. Keyboard layout button.

Select this button to change your keyboard layout to another language. You can choose up to four layouts from the list. If you have more than one layout selected, selecting the keyboard layout button opens a pop-up so you can quickly swap between your selected keyboard layouts. Press and

hold this button to go directly to the list of all the layouts.

7. List/map button.

Select this button to switch between showing the results in a list or showing the results on the map.

8. Show/hide keyboard.

Select this button to show or hide the keyboard.

Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to quit Caps-Lock.

Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the screen.

Working with search results

Your search results are shown in two columns. Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are

shown in the right-hand column. Recent destinations and saved places are also shown in your search results.

Tip: To see more results, hide the keyboard or scroll down the results list. Tip: You can switch between seeing the results on the map or in a list by selecting the list/map

button:

When you select an address from the list of search results, you can choose to show it on the map, add a crossroad or plan a route to that chosen location. To get an exact address you can add the house number.

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