Sony SNC-ZB550-R, SNC-ZM551-R, SNC-EM521, SNC-EM521-R, SNC-EM520 Quick User Guide

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4-199-270-18 (1)

Network Camera

User’s Guide

Software Version 1.85

Before operating the unit, please read this manual thoroughly and retain it for future reference.

SNC-CH115/CH120/CH160/CH220/CH260 SNC-DH120/DH120T/DH160/DH220/DH220T/DH260 SNC-EB520/EM520/EM521 SNC-ZB550/ZM550/ZM551

Table of Contents
Overview
Features ..................................................................	4
How to Use This User’s Guide ..............................	5
System Requirements ............................................	5
Preparation
Assigning the IP Address to the Camera ............	7
Assigning an IP address using SNC toolbox	..... 7
Accessing the Camera Using the Web
Browser ...................................................................	8
Basic Configuration by the Administrator .......	10
Precautions for Preventing Access to the Camera
by an Unintended Third Party ...........................	11
How to set up ...................................................	11
Operating the Camera
Administrator and User ......................................	12
Logging in to System ...........................................	13
Logging in as a user .........................................	13
About Viewers .................................................	13
Configuration of Main Viewer ...........................	14
Main menu .......................................................	14
Control panel section .......................................	14
Monitor image ..................................................	16
Plug-in free viewer ...........................................	16
Using SolidPTZ function .................................	17
Controlling via the control panel (Operation
common to Area zoom mode and Vector
dragging mode) ..............................................	18
Panning and tilting by clicking the monitor image
(Area zoom mode only) .................................	18
Panning, tilting and zooming by specifying the
area (Area zoom mode only) ..........................	18
Panning and tilting by dragging the screen (Vector
dragging mode only) ......................................	18
Moving the camera to a preset position (Common
operations in Area zoom and Vector dragging
modes) ............................................................	19
Using pan/tilt/zoom operations with the displayed
control bar (PTZ Control bar only) ................	19
Controlling the Camera on a Full Image ..........	19
Using the Trigger Button ...................................	20
Sending a monitor image via e-mail ................	20
Sending a monitor image to an FTP server ......	20
Controlling Alarm out 1 ...................................	20
Controlling the Day/Night function .................	20

Switching Transmission Mode ............................	21
Using the System Utility ......................................	21
SNC viewer .......................................................	21
SNC Desktop viewer ........................................	23
Administrating the Camera
Basic Operations of the Administrator Menu ...	25
How to set up the Administrator menu .............	25
Configuration of the Administrator menu ........	26
Configuring the System — System Menu ..........	27
System Tab .......................................................	27
Date & time Tab ...............................................	28
Superimpose Tab ..............................................	28
Installation Tab .................................................	29
Initialize Tab .....................................................	31
System log Tab .................................................	32
Access log Tab ..................................................	32
Setting the Camera Image — Camera Menu ....	32
Common Tab ....................................................	32
Focus tab — Adjusting the Focus (SNC-CH115/
CH120/CH220/EB520/ZB550) ......................	32
Focus/Zoom tab — Adjusting the focus/zoom
(SNC-CH160/CH260/DH120/DH120T/DH160/
DH220/DH220T/DH260/EM520/EM521/
ZM550/ZM551) ..............................................	33
Picture Tab ........................................................	34
Privacy masking tab ..........................................	35
Day/Night Tab ..................................................	36
Video codec Tab ...............................................	37
Streaming Tab ...................................................	41
Configuring the Network — Network Menu .....	42
Network Tab .....................................................	42
QoS Tab ............................................................	43
Dynamic IP address notification Tab
— Notifying the IP Address ...........................	45
Setting the SSL function — SSL Menu ..............	47
Common tab .....................................................	47
CA certificate tab — Adding the CA certificate for
client authentication ........................................	49
How to install the CA certificate ......................	50
To remove an installed CA certificate ..............	51
Using the 802.1X Authentication Function
— 802.1X Menu ....................................................	52
System configuration of 802.1X network ........	52
Common Tab — Basic setting of 802.1X
authentication function ...................................	52
Client certificate Tab ........................................	53
CA certificate Tab ............................................	54
Setting the 802.1X authentication function
— Example of Windows Server 2003 ............	55
Setting the User — User Menu ...........................	58

2 Table of Contents

Setting the Security — Security Menu ..............	59
Setting Tab .......................................................	59
Referer check tab ..............................................	59
Saving the Camera Position and Action
— Preset position Menu ......................................	60
Position Tab — Saving pan/tilt/zoom
position ...........................................................	60
Preset tour Tab — Setting a position tour ........	62
Sending an Image via E-mail — e-Mail (SMTP)
Menu .....................................................................	63
Common Tab — Setting the e-Mail (SMTP)
Function ..........................................................	63
Alarm sending Tab — Setting the e-mail sending
mode when detecting the alarm ......................	64
Periodical sending Tab — Setting the periodical
e-mail sending mode ......................................	65
Sending Images to FTP Server — FTP client
Menu .....................................................................	66
Common Tab — Setting the FTP client
function ..........................................................	66
Alarm sending Tab — Setting the FTP client
action when detecting the alarm .....................	67
Periodical sending Tab — Setting the periodical
FTP client activity ..........................................	68
Setting the Alarm Output — Alarm output Menu
(SNC-CH115/CH120/CH160/CH220/CH260/
DH120T/DH160/DH220T/DH260/EB520/EM521/
ZB550/ZM551) .....................................................	69
Alarm out 1 Tab ...............................................	69
Setting the Operations from the Viewer — Trigger
Menu .....................................................................	70
Setting the Schedule — Schedule Menu ............	71
Setting the Sensor input/Camera tampering
detection/Motion detection — Event detection
Menu .....................................................................	72
Sensor input tab — Set the sensor input ..........	72
Camera tampering detection tab — Set the camera
tampering detection ........................................	72
Motion detection tab — Set the motion
detection .........................................................	72
Setting items for motion detection ...................	73
Configuring the Viewer — Viewer Menu ..........	75
Layout tab .........................................................	75
HTML output tab .............................................	77

Others
Using the SNC toolbox .........................................		78
Using the SNC audio upload tool — Transmitting
Audio to Camera ..................................................		78
Using the SNMP ...................................................		79
1.	Inquiry Commands .......................................	79
2.	Setting Commands ........................................	79
Glossary ................................................................		80
Index ......................................................................		84

Table of Contents	3

Overview

Features

•SNC-CH115/CH120/CH160/CH220/CH260/DH120/ DH120T/DH160/DH220/DH220T/DH260/ZB550/ ZM550/ZM551 are for HD model. SNC-EB520/ EM520/EM521 are for SD model.

•SNC-ZB550/ZM550/ZM551 are IPELA HYBRIDcompatible cameras.

These cameras features SLOC technology, which enables HD images and SD video images to be sent simultaneously over an IP network using just one coaxial cable.

•High-quality Full HD (1080P) real-time monitoring, up to 30 fps. (SNC-CH220/CH260/DH220/DH220T/ DH260)

•High-quality HD (720P) live images from camera can be monitored at a maximum frame rate of 30 fps. (SNC-CH115/CH120/CH160/DH120/DH120T/ DH160)

•Live images can be streamed in high-quality with maximum SXGA (1280 × 1024) image size. (SNC-CH115/CH120/CH160/CH220/CH260/ DH120/DH120T/DH160/DH220/DH220T/DH260/ ZB550/ZM550/ZM551)

•High quality real-time streaming, up to image size 1920 × 1440. (SNC-CH220/CH260/DH220/DH220T/ DH260)

•Exmor CMOS sensor enables high-quality images for streaming.

•NR enables clearer images for streaming in the low lightness environment.

•Three video compression modes (video codecs) JPEG/MPEG4/H.264 are supported.

•Single codec mode and dual codec mode are available.

•Easy Focus enables easier focus adjustment when it is installed.

•Easy Zoom function enables remote adjustment of view angle after installation. (SNC-CH160/CH260/ DH120/DH120T/DH160/DH220/DH220T/DH260/ EM520/EM521)

•Up to 5 users can view images from one camera at the same time.

•Date/time can be superimposed on the image.

•PoE (Power over Ethernet) compliant. (SNC-CH115/ CH120/CH160/CH220/CH260/DH120/DH120T/ DH160/DH220/DH220T/DH260/EB520/EM520/ EM521)

•Compatible with AC 24V/DC 12V. (SNC-ZB550/ ZM550/ZM551)

NOTICE TO USERS

© 2010 Sony Corporation. All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written approval from Sony Corporation.

SONY CORPORATION PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice.

The software described herein may also be governed by the terms of a separate user license agreement.

•“IPELA” and are trademarks of Sony Corporation.

• is trademark of Sony Corporation.

•“Exmor” and are trademarks of Sony Corporation.

•“IPELA HYBRID” and are trandemarks of Sony Corporation.

•Microsoft, Windows, Internet Explorer and Microsoft DirectX are registered trademarks of Microsoft Corporation in the United States and/or other countries.

•Java is a trademark of Sun Microsystems, Inc. in the United States and other countries.

•Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

•Adobe, Adobe Reader and Adobe Flash are trademarks of Adobe Systems Incorporated in the United States and/or other countries.

•sloc™ is a trademark owned by the Intersil Corporation family of companies.

All other company and product names are trademarks or registered trademarks of the respective companies or their respective makers.

4 Features

How to Use This User’s Guide

This User’s Guide explains how to operate the Network Camera from a computer.

The User’s Guide is designed to be read on the computer display.

This section gives tips on making the most of the User’s Guide-read it before you operate the camera.

Jumping to a related page

When you read the User’s Guide on the computer display, you can click on a sentence to jump to a related page.

Software display examples

Note that the displays shown in the User’s Guide are explanatory examples. Some displays may be different from the ones that appear in actual use.

The illustrations of the camera and menu display in the User’s Guide show the SNC-CH120 as an example.

Printing the User’s Guide

Depending on your system, certain displays or illustrations in the User’s Guide, when printed out, may differ from those that appear on your screen.

Installation Manual (printed matter)

The supplied Installation Manual describes the names and functions of parts and controls of the Network Camera, connection examples, and how to set up the camera. Be sure to read the Installation Manual before hand.

System Requirements

The following computer environment is necessary for the computer to display images and the controls of the camera.

(November 2014)

Common

Microsoft Windows XP, Windows Vista (32bit version only), Windows 7 (32-bit version, 64-bit version), Windows 8 Pro (32-bit version, 64-bit version)*, Windows 8.1 Pro (32-bit version, 64-bit version)* Authorized editions:

Windows XP: Professional Windows Vista: Ultimate, Business Windows 7: Ultimate, Professional Windows 8: Pro

Windows 8.1: Pro

Microsoft DirectX 9.0c or higher

Web Browser

Windows Internet Explorer Ver. 7.0, Ver. 8.0, Ver. 9.0, Ver. 10.0*

Firefox Ver. 25.0 (Plug-in free viewer only) Safari Ver. 5.1 (Plug-in free viewer only)

Google Chrome Ver. 31.0 (Plug-in free viewer only)

SNC-CH115/CH120/CH160/DH120/ DH120T/DH160/EB520/EM520/EM521/ ZB550/ZM550/ZM551

CPU

Intel Core 2 Duo, 2 GHz or higher

Memory

1 GB or more

Display

1600 × 1200 pixels or higher

SNC-CH220/CH260/DH220/DH220T/ DH260

CPU

Intel Core 2 Duo, 2.33 GHz or higher

Memory

2 GB or more

Overview

How to Use This User’s Guide / System Requirements	5

Overview

Display

1600 × 1200 pixels or higher (2560 × 1600 pixels or higher is recommended)

*In case of Windows 8 or Windows 8.1, use the Internet Explorer desktop user interface (desktop UI) edition.

6 System Requirements

Preparation

The Preparation section explains what the administrator has to prepare for monitoring images after installation and connection of the camera.

Assigning the IP Address to the Camera

To connect the camera to a network, you need to assign a new IP address to the camera when you install it for the first time.

Before starting, connect the camera, referring to “Connecting the Camera to a Local Network” in the supplied Installation Manual.

Consult the administrator of the network about the assigned IP address.

Assigning an IP address using SNC toolbox

1 Insert the CD-ROM in your CD-ROM drive.

A cover page appears automatically in your Web browser.

If it does not appear automatically in the Web browser, double-click the index.htm file on the CD-ROM.

When you are using Windows Vista, the “Auto play” pop-up may appear.

2 Click the Setup icon of SNC toolbox. The “File Download” dialog appears.

3 Click File Open.

4 Install “SNC toolbox” on your computer using the wizard.

For details of the software installation and usage, see the Application Guide.

5 Assign the IP address.

Assign the IP address using the installed SNC toolbox.

For details, see “Using the SNC toolbox” - “Assigning an IP address” in the Application Guide.

Tips

•Download the latest installer or Application Guide of SNC toolbox from the following URL: http://www.sony.net/ipela/snc

•SNC toolbox stands for Sony Network Camera toolbox.

Preparation

Assigning the IP Address to the Camera	7

Sony SNC-ZB550-R, SNC-ZM551-R, SNC-EM521, SNC-EM521-R, SNC-EM520 Quick User Guide

Preparation

Accessing the Camera

Using the Web Browser

After the IP address has been assigned to the camera, check that you can actually access the camera using the Web browser installed on your computer.

Use Internet Explorer as a Web browser.

1 Start the Web browser on the computer and type the IP address of the camera in the URL address bar.

The viewer window is displayed.

Display sample

Note

When accessing the camera, images will not be displayed in the following conditions.

•When the maximum number of viewers exceeds 5 However, if the e-Mail (SMTP) function or the FTP client function is set to On, the maximum number of viewers will be 3.

•The bit rate including new requests exceeds 16Mbps

•Depending on the setup environment, video may become unclear even when being viewed by less than the maximum number of viewers. If this occurs, reduce the number of viewers, lower the bit rate, or decrease the size of the picture (SNC-ZB550/ZM550/ ZM551).

Using the SSL function

Note

The model on sale in China does not support the SSL function.

When Internet Explorer is used

When you enter the camera IP address, “Certificate Error” may appear according to the status of the certificate set on the camera. In this case, click Continue to this website (not recommended). to continue.

The welcome page appears (in SSL communication).

When “Allow HTTP connection for some clients” (page 47) is checked

To use HTTP and SSL connections separately to access, enter the following in the address box of the browser.

For HTTP connection

For SSL connection

When the viewer of the camera is displayed for the first time

“Security Warning” is displayed. When you click Yes, ActiveX control is installed and the viewer is displayed.

8 Accessing the Camera Using the Web Browser

Notes

•If Automatic configuration is enabled in the Local Area Network (LAN) settings of Internet Explorer, the image may not be displayed. In that case, disable

Automatic configuration and set the Proxy server manually. For the setting of the Proxy server, consult your network administrator.

•When you install ActiveX Control, you should be logged in to the computer as Administrator.

Tip

The software is optimized for Internet Explorer using medium font.

To display the viewer correctly

To operate the viewer correctly, set the security level of Internet Explorer to Medium or lower, as follows:

1 Select Tools from the menu bar for Internet Explorer, then select Internet Options and click the Security tab.

2 Click the Internet icon (when using the camera via the Internet), or Local intranet icon (when using the camera via a local network).

3 Set the slider to Medium or lower. (If the slider is not displayed, click Default Level.)

When using antivirus software, etc., on the computer

•When you use antivirus software, security software, personal firewall or pop-up blocker on your computer, the camera performance may be reduced, for example, the frame rate for displaying the image may be lower.

•The Web page displayed when you log in to the camera uses JavaScript. The display of the Web page may be affected if you use antivirus software or other software described above on your computer.

Preparation

Accessing the Camera Using the Web Browser 9

Preparation

Basic Configuration by the Administrator

You can monitor the camera image by logging in with the initial conditions set for this network camera. You can also set various functions according to the installing position, network conditions or purpose of the camera. We recommend you configure the following items before monitoring images from the camera.

Setting contents	Setting menu

Set the format of the image sent from the camera.	Video codec Tab (page 37)

Select the White Balance mode according to the installation position.	White balance (page 34)

Select the brightness of the image sent from the camera.	Exposure (page 34)
	Brightness (page 35)

Select the quality of the image sent from the camera.	Video codec Tab (page 37)

Select the view size of the image.	View size (page 14)

Synchronize the date and time of the camera with those of the computer.	Date & time Tab (page 28)

Make the setting for sending the monitor image attached to an e-mail.	e-Mail (SMTP) Menu (page 63)

Set the user access right for the camera.	User Menu (page 58)

Set a place to be watched beforehand.	Preset position Menu (page 60)

Prepare a panorama image.	To create a full image (page 19)

10 Basic Configuration by the Administrator

Precautions for Preventing Access to the Camera by an Unintended Third Party

The camera may be accessed by an unintended third party on the network, depending on the usage environment. Changing the user name and password of the camera administrator from the default settings is highly recommended for security reasons. If the camera is accessed by an unintended third party, there may be an undesired effect, such as operations or settings to block monitoring, etc.

The camera can be fraudulently accessed in a network environment where a device is connected or connectable to the network without the administrator's permission, or a PC or other network device connected to the network can be used without any permission. Connect to these environments at your own risk. To prevent unauthorized access to the camera, set it according to the following steps.

Do not use the browser you use to set the camera to access other websites while you set or after setting the camera. You will remain logged in to the camera as long as the browser is open, so to prevent an unintended third party's use or execution of malicious programs, close the browser after you finish setting the camera.

How to set up

1 Set the network address of the camera using SNC toolbox.

For details about how to use SNC toolbox, refer to the application guide.

After this step, do not use SNC toolbox to change the network settings of the camera. Use SNC toolbox to search for the camera only.

2 Start the web browser and set the SSL function to Enable in the camera settings.

For details, refer to “Setting the Security — Security Menu” in the Administrator menu on page 59.

3 Restart the web browser and access the camera again.

4 Set the user name and password of the administrator of the camera.

For details, refer to “Setting the Security — Security Menu” in the Administrator menu on page 59.

5 Check the Referer check checkbox.

For details, refer to “Setting the Security — Security Menu” in the Administrator menu on page 59.

6 When you use the e-Mail (SMTP) function, set the TLS function to On. Use a mail server that supports the TLS function.

For details, refer to “Sending an Image via E-mail

— e-Mail (SMTP) Menu” in the Administrator menu on page 63.

Hereafter, use the camera using the SSL connection. When you use the FTP server or the FTP client function, use them in an environment where the network cannot be intercepted by a third party. The SSL connection cannot be used for the FTP server or the FTP client function.

Note

The model on sale in China does not support the SSL function.

Preparation

Precautions for Preventing Access to the Camera by an Unintended Third Party	11

Operating the Camera

Administrator and User

Camera the Operating

This section explains how to monitor the image from the camera using your Web browser (Internet Explorer).

The functions of the camera should be set by the Administrator. For the setting of the camera, see “Administrating the Camera” on page 25.

Each type of user can use the corresponding functions below.

This network camera identifies those who log in as the

Administrator or User.

The Administrator can use all the functions of this network camera, including camera settings. The User can use the functions for monitoring the image from the camera, and control the camera. The Viewer mode setting is used to restrict the user’s access rights. There are five types of users.

				User
Function	Administrator
Function	Administrator	Full	Pan/Tilt	Preset	Light	View
				position

Monitor a live image	z	z	z	z	z	z

View the date and time	z	z	z	z	z	z

Control the frame rate (JPEG mode only)	z	z	–	–	–	–

Control the image view size	z	z	z	z	z	–

Save a still image and movie in the computer	z	z	z	z	z	–

Send an image file to the FTP server	z	z	–	–	–	–

Send an image attached to an e-mail	z	z	–	–	–	–

Control the alarm output of the I/O port on the camera	z	z	–	–	–	–

Switch the Day/Night function mode	z	z	–	–	–	–

Switch the TCP/UDP transmission mode (Available in	z	z	–	–	–	–
MPEG4/H.264 mode only)	z	z	–	–	–	–
MPEG4/H.264 mode only)

Call the preset position	z	z	z	z	–	–

Perform the pan/tilt/zoom operation	z	z	z	–	–	–

Select the codec mode	z	z	z	z	z	–

Control the setting menu	z	–	–	–	–	–

z Usable function

– Not usable function

The access rights of the administrator and the user can be set in “Setting the User — User Menu” of the Administrator menu on page 58.

12 Administrator and User

Logging in to System

Logging in as a user

1 Start the Web browser on your computer and type the IP address of the camera you want to monitor.

The viewer is displayed.

Display sample:

Three types of viewer are available: ActiveX viewer, Plug-in free viewer and custom homepage. By default, ActiveX viewer is displayed. To switch the viewer, make changes to the Viewer menu (page 75).

Note

If the main viewer does not start correctly, the security level of the Internet Explorer may be set to higher than Medium. See “To display the viewer correctly” on page 9 and check the security level.

About Viewers

You can use the following viewers.

ActiveX viewer

This viewer can monitor the camera image in any of the JPEG, MPEG4 and H.264 video codecs.

You must install this viewer when you access the main viewer for the first time.

When you display the main viewer of the camera for the first time

When you access the network camera using ActiveX viewer for the first time, the Security Warning appears. Click Yes and install ActiveX Control. You can use all the functions of the viewer with ActiveX Control.

Plug-in free viewer

This viewer allows the user to select from three image display methods: JPEG, JPEG/Flash or ActiveX viewer. JPEG method: JPEG images will be displayed in sequence.

JPEG/Flash method: JPEG images will be displayed in sequence. Adobe Flash is required to display the image. ActiveX viewer method: The image can be viewed when the image display is set to JPEG, MPEG4 or H.264.

Notes

•If Automatic configuration is enabled in the Local Area Network (LAN) Settings of Internet Explorer, the camera image may not be displayed. In that case, disable Automatic configuration and set the Proxy server manually. For the setting of the Proxy server, consult your network administrator.

•When you install ActiveX Control, you should be logged in to the computer as the Administrator.

Tip

Every page of this software is optimized for Internet Explorer in Medium font.

Camera the Operating

Logging in to System 13

Configuration of Main

Viewer

This section explains the functions of the parts and controls of the main viewer. For a detailed explanation on each part or control, see the specified pages.

Main viewer using ActiveX viewer

Main menu

Camera the Operating

Control panel	Monitor image
section	section

Main menu

ActiveX

Displays the ActiveX viewer.

Plug-in free

Displays the Plug-in free viewer.

Tool

You can download system utility from here. (page 21) This operation is only available when you are logged in as administrator.

Setup

Click to display the Administrator menu. (page 25) You can operate this function only when logging in as the administrator.

Language

Set language from pull-down.

Control panel section

You can drag the panels to the monitor screen and configure them.

To return to the operation panel, drag the panel and configure the operation panel.

Click the to hide the detail setting menu or click it again to show the menu.

Information panel

Check the date and time here.

View panel

You can change the screen mode, size of the image, image codec mode and frame rate. Also, still images and movies can be saved (movie saving can also be stopped) from here.

Screen Mode

Select Window or Full Screen.

View size

Selects the view size to be displayed.

Click View size list box to select the view size.

Select x1/4 to display the images set in Image size of the Camera menu (page 38) in 1/4 size.

Select x1/2 to display the images set in Image size of the Camera menu (page 38) in 1/2 size.

Select x1 to display images set in Image size of the Camera menu. (page 38)

Select Full to display images according to the view size. Select Fit to display images according to the view size, with fixed aspect ratio.

Image Codec

Select Image 1 or Image 2 for the image codec mode.

Note

When Codec of Image 2 is set to Off in the Camera menu-Video codec tab, you cannot select Image 2.

14 Configuration of Main Viewer

Frame rate

(Displayed only when the camera image is in JPEG.) Selects the frame rate to transmit images.

(Capture)

Click to capture a still image shot by the camera and to store it in the computer. Click to open the folder to be saved.

Note

In the case of Windows Vista, Windows 7, Windows 8 or Windows 8.1, if “Enable Protected Mode” is checked in Control Panel-Internet Option-Security, still images cannot be shot.

(Run)/ (Stop Save Video)

Runs and stops Save Video. Click	to open the folder
to be saved.

Note

In the case of Windows Vista, Windows 7, Windows 8 or Windows 8.1, if “Enable Protected Mode” is checked in Control Panel-Internet Option-Security, video content cannot be saved.

Camera control panel

The camera control panel appears when SolidPTZ is set to On. This panel allows you to control the camera’s pan/tilt/home position and zoom (page 18). In addition, you can obtain authority to operate the camera in exclusive control mode.

Image action

Select the mode of operation from Off, Area zoom and

Vector dragging.

Pan/Tilt control

Click the arrow button the direction in which you want to move the camera. Keep it pressed to move the camera continuously.

To return to the home position, click .

Zoom control

Press to zoom out, and press to zoom in. Zooming continues while the button remains pressed.

Exclusive control

Click this button to display the time remaining for operation authority. However, if operation authority has not been obtained, the waiting time is displayed.

Note

Set the Exclusive control mode in the System Tab of the System Menu to On to perform exclusive control (page 27).

Panorama panel

It is displayed when SolidPTZ is set to on.

If you click on the Panorama panel, the image of that place is displayed on the monitor.

Trigger panel

The above is displayed only when Viewer mode (page 58) is set to Full, and one or more triggers are enabled in the Trigger menu (page 70).

The configured functions are displayed as buttons on this panel.

Note

When the Exclusive control mode is set to on, the configured function cannot be used without operation authority.

Camera the Operating

Configuration of Main Viewer	15

Click the function button you want to use on the Trigger panel. The selected function is activated. The selectable functions are as follows:

•send still image files attached to an e-mail (page 20)

•send still image files to an FTP server (page 20)

•control the alarm output (page 20)

•switch the Day/Night function on/off (page 20)

Monitor image

Preset position panel

Camera the Operating

The above is displayed only when one or more preset positions are stored in memory.

The registered preset position is displayed.

If you select a thumbnail when registering a preset position, it will be displayed with a thumbnail.

Select the Preset position name from the list. The camera will move to the preset position that you have stored in memory using the Preset position menu.

Others panel

The image shot by the camera is shown here. There are two modes for on-screen pan/tilt/zoom

operation using a mouse: Area zoom mode and Vector dragging mode.

In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image. The Area zoom will move the camera in the direction that displays the area selected by the operator and zooms in at the same time. The operator can choose a part of the image to view and zoom in by surrounding an area with a frame by dragging the mouse.

In the Vector dragging mode, the camera pans or tilts in the dragged direction. How long you drag the mouse determines the speed. Releasing the button on the mouse after dragging stops the panning or tilting of the camera. You can also use the camera control panel bar to pan or tilt.

The zoom operation using the mouse wheel is available in all modes.

(The Other panel is displayed in the case of an MPEG4 or H.264 image.)

You can switch between TCP and UDP (Unicast/ Multicast).

Each click switches the transmission mode of the video data between TCP mode, Unicast mode, and Multicast mode (page 21).

Plug-in free viewer

Main viewer using Plug-in free viewer

Display sample:

Camera list Control bar Monitor screen

16 Configuration of Main Viewer

Monitor screen

There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. A control bar is displayed on the screen. In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image, and will move the camera in the direction that displays the area selected by the operator and zooms in at the same time. The operator can choose a part of the image to view and zoom in by surrounding the area with a frame by dragging the mouse.

The zoom operation using the mouse wheel is available in all modes.

Control bar

The following operation buttons are available.

Setting

You can set the streaming method, image size, frame rate, PTZ operation mode, trigger selection and image codec.

Streaming start button

Starts streaming. (Appears while stops streaming.)

Streaming stop button

Stops streaming. (Appears while streaming.)

Trigger run button

Runs the selected trigger.

(Displayed only when Viewer mode from User menu (page 58) is set to Full, and one or more triggers are enabled in the Trigger menu (page 70).)

Preset

Select a preset position to move the camera to the registered preset position.

(Displayed only when a camera preset position is registered.)

Save still image button

Captures still images taken by the camera and saves them to the computer.

Audio output volume slider

Use the slider to adjust the volume. Clicking the button will stop sound output.

Note

This unit is not equipped with audio functions.

Control waiting time and control time for exclusive control

Exclusive control button

Camera list

The camera list is displayed when Camera list is set to On in the viewer menu, and at least one camera is registered.

Using SolidPTZ function

You can operate the camera by using the SolidPTZ function, which provides panning, tilting and zooming by adjusting the position and zooming ratio from the maximum image size, without moving the camera. There are three modes of camera operation: Area zoom mode, Vector dragging mode and PTZ Control bar. You can control pan/tilt and zoom in either mode.

The available functions for the camera operation modes vary according to the viewer display. The available functions are as follows:

	ActiveX		Plug-in free viewer

		JPEG		JPEG/	ActiveX
	viewer	JPEG		JPEG/	ActiveX
				Flash

Operation from	a	×		×	×
control panel

Area zoom	a	a		a	a

Vector dragging	a	a		a	a

PTZ control bar	×	a		a	×

Notes

•Pan/Tilt limitation

The SolidPTZ function controls streaming by cropping or reducing a maximum size image.

Thus, the more the camera zooms out, the less area to be panned or tilted, and becomes unavailable at the WIDE setting.

•Zoom

The SolidPTZ function enables you to display an area of the cropped image from the maximum image size, when zoomed in at the TELE setting.

And the whole area shot in the maximum image size will be displayed if the camera is zoomed out at the WIDE setting.

The SolidPTZ function’s zoom is performed digitally; therefore, some deterioration in image quality may be observed at the TELE setting.

Camera the Operating

Configuration of Main Viewer	17

Camera the Operating

Controlling via the control panel (Operation common to Area zoom mode and Vector dragging mode)

You can operate the camera direction, zoom, and focus by using the control panel for the monitor image currently displayed.

Pan/Tilt control

Click the arrow button in the direction in which you want to move the camera. Keep it pressed to move the camera continuously.

To return to the home position, click .

Zoom control

Click to zoom out, and click to zoom in. Zooming continues while the button remains pressed.

Panning and tilting by clicking the monitor image (Area zoom mode only)

Click on the monitor image, and the camera moves so that the clicked portion is positioned at the center of the display.

Panning, tilting and zooming by specifying the area (Area zoom mode only)

Click and hold the left button of the mouse on the monitor image, and drag the mouse diagonally to draw a red frame around the portion you want to enlarge. The camera moves so that framed portion is positioned at the center of the display and is zoomed in.

Note

When the specified area is zoomed in, the center may be shifted or some portion of the image may appear out of the monitor image section. In this case, click the point you want to move to the center or click the arrow button on the camera control panel.

Panning and tilting by dragging the screen (Vector dragging mode only)

When you click on the starting point on the image and drag to the end point, the camera pans/tilts in the direction of the arrow from the starting point to the end point. The speed of operation is determined by the length of arrow. Releasing the button on the mouse stops the panning/tilting of the camera.

18 Configuration of Main Viewer

Moving the camera to a preset position (Common operations in Area zoom and Vector dragging modes)

Select a preset position name from the Preset position panel. The camera will move to the preset position that you have stored in memory using the Preset position menu (page 60).

Using pan/tilt/zoom operations with the displayed control bar (PTZ Control bar only)

Pan/Tilt operations

Click the arrow of the direction you wish to move the camera. Continue clicking on the arrow to keep moving the direction of the camera.

Zoom operation

Click to zoom out, click to zoom in. The zoom operation continues while you are clicking on the button.

Controlling the Camera on a Full Image

When the camera is in controllable condition, the full image appears on the panorama panel.

The full image is the still image of entire area to be shot by the camera in reduced-sized image. By clicking on the full image, the selected location appears on the panorama panel.

To create a full image

Create the full image with Capture full image in the Initialize tab of the System menu. See page 31 for details.

Tip

Make sure to recreate the full image when you move the camera position or change the layout around the camera.

To display a specified position on the monitor

1 Create the full image and display on the monitor.

2 Click the potion you want to see on the full image. The current specified position appears on the monitor screen.

Camera the Operating

Configuration of Main Viewer	19

Camera the Operating

Using the Trigger Button

You can execute various functions by clicking their respective buttons on the Trigger panel.

Sending a monitor image via e-mail

You can send a captured still image by attaching it to an e-mail.

To use this function, you need to make e-Mail (SMTP) active and set the address in the Trigger menu of the Administrator menu properly (page 70).

1 Click e-Mail (SMTP) on the Trigger panel. The still image of the time you click is captured,

and your e-mail with the image file attached is sent to the specified mail address.

Sending a monitor image to an FTP server

You can send a captured still image to the FTP server. To use this function, you need to make FTP active and set the address in the Trigger menu of the Administrator menu properly (page 70).

1 Click FTP client on the Trigger panel.

The still image of the time you click is captured, and the image file is sent to the FTP server.

Controlling Alarm out 1

You can control Alarm out 1.

To use this function, you need to make Alarm out 1 active in the Trigger menu of the Administrator menu (page 70).

1 Click Alarm out 1 on the Trigger panel. The alarm output is switched by clicking. The alarm output mode can be selected from

Toggle or Timer of Alarm out 1 in the Trigger menu (page 70).

Tip

For the connection of peripheral devices to the alarm output of the I/O port, see the supplied Installation Manual.

Controlling the Day/Night function

You can set the Day/Night function to On (night mode) and Off (day mode).

To use this function, you need to make Day/Night active in the Trigger menu of the Administrator menu

(page 70).

1 Click Day/Night on the Trigger panel. Each click switches the Day/Night function

alternately between On (night mode) and Off (day mode).

Note

If Day/Night in the Trigger-Day/Night menu (page 70) is set to Auto, you cannot control the Day/Night function by clicking Day/Night.

20 Using the Trigger Button

Switching Transmission

Mode

You can select the Transmission mode for video/audio data.

This function can be used when Mode (video codec mode) is set to MPEG4 or H.264 and the ActiveX viewer is used.

Note

The function may not operate correctly if you use personal firewall software or antivirus software on your computer. In that case, disable the software or select the TCP mode.

1 Select TCP, Unicast or Multicast from the

Connection drop-down list in the Others panel.

TCP: This is normally selected.

When TCP is selected, HTTP communication is adopted for video communications.

HTTP is the protocol used for reading the usual Web page.

In an environment capable of reading Web pages, you can watch video by selecting the TCP port.

Unicast: When Unicast is selected, RTP (Realtime Transport Protocol) is adopted for video communications. Since RTP is the protocol for running video data, the video playback is smoother than when TCP (HTTP) is selected. If a firewall is installed between the camera and the computer, or depending on the network environment, video may not play back properly when Unicast is selected. In this case, select TCP.

Multicast: This protocol is selectable when

Multicast streaming (page 41) is On. When

Multicast is selected, RTP (Real-time Transport Protocol) and UDP multicast techniques are adopted for video transmission. By selecting it, the network transmission load of the camera can be reduced. If a router that does not correspond to a multicast or firewall is installed between the camera and the computer, video may not play back properly. In this case, select TCP or Unicast.

Note

When you are connected to a Proxy server, Unicast or Multicast cannot be selected.

Using the System Utility

You can download system utility from the tools tab on the main menu.

To use the utility, click Download to begin download.

SNC viewer

SNC viewer is an application which allows you to set the initial state of the viewer.

Installing the SNC viewer

1 Execute the downloaded SNCViewer.msi file.

2 Install the SNC viewer following the instructions on the wizard.

When the license agreement policies are displayed, agree after reading them carefully and install the SNC viewer.

Using the SNC viewer

Click SNC viewer in the control panel.

Camera the Operating

Switching Transmission Mode / Using the System Utility	21

Connection tab

the Operating	You can set the connection method.
Camera	Select the start-up connection from: TCP, Unicast, and
	Select the start-up connection from: TCP, Unicast, and
	Multicast.
	If TCP connection is selected, you can configure proxy
	settings by selecting Use proxy.
	View tab

Screen mode

You can select Window or Full Screen.

View size

You can select the view size.

JPEG framerate

You can set the frame rate for JPEG.

Image action

Select from the image operation modes Area zoom,

Vector dragging and Off.

Tip

The operation mode of Solid PTZ have been changed for this device.

Audio tab

Volume

Muting: Select this option for Muting the sound at start-up.

Use the slide bar to set the volume for start-up sound output.

Mic

Muting: Select this option for Muting the microphone sound at start-up.

Use the slide bar to set the volume for start-up microphone input.

Note

This unit is not equipped with audio functions.

22 Using the System Utility

Save tab

Specify a folder to save the still images and movies to.

Note

In the case of Windows Vista, Windows 7, Windows 8 or Windows 8.1, if “Enable Protected Mode” is checked in Control Panel-Internet Option-Security, still images cannot be shot and video content cannot be saved.

Joystick tab

You can assign the joystick buttons here.

SNC Desktop viewer

The gadget that displays the camera image on the side bar of Windows Vista or Desktop in the case of Windows 7.

Installing the SNC desktop viewer

1 Click Download.

When the license agreement policies are displayed on the SNC desktop viewer download screen, agree after reading them carefully and download the SNC desktop viewer.

2 Click Save.

Save SncDesktopViewer.gadjet in the specified location.

3 Click Open files.

Run it in the “Download completed” dialog.

4 Click Run.

The message “Do you want to run this software?” will be displayed. Agree and run.

5 Click Install.

The message “Do you want to install this Gadget?” will be displayed. Agree and run.

Using the SNC desktop viewer

When installation is finished, SNC desktop viewer is displayed on the side bar of Windows Vista or Desktop in the case of Windows 7.

Camera address

Set the IP address for the camera to display on the Gadget.

Camera the Operating

Using the System Utility	23

Frame rate

Select the frame rate for the image to display on the Gadget.

Image size

Select the image size for the image to display on the Gadget.

How to control PTZ

Select the PTZ operation mode for the Gadget screen from the options Area zoom, PTZ control bar, and Vector dragging.

Camera the Operating

Click (Exit) to exit Gadget.

When you click (Set), you will see the following setting screen.

Tip

The operation mode of Solid PTZ has been changed for this device.

24 Using the System Utility

Administrating the Camera

This section explains how to set the functions of the camera by the Administrator.

For details about monitoring the camera image, see “Operating the Camera” on page 12.

This section explains the basic operations and each option of the Administrator menu.

Note on the display of menu options

The setting menus of this unit will clearly display only the setting options that you can currently select. Grayed out options cannot be selected.

Only supported functions are displayed.

Basic Operations of the

Administrator Menu

You can use the Administrator menu to set all functions to suit the user’s needs.

How to set up the Administrator menu

1 Log in to the homepage to display the viewer. For details, see “Logging in as a user” on page 13.

2 Click Setting on the main menu.

The authentication dialog appears. Enter the user name and password for Administrator.

The user name “admin” and password “admin” are set at the factory for the Administrator.

The Administrator menu appears.

Change the password from the factory setting for the security of your devices.

3 Click the menu name (example: System) on the left side of the Administrator menu.

The clicked menu appears.

Example: “System” menu

4 Select the required tab above the menu, and set each setting option in the tab.

Example: “Date & time” tab of “System” menu

See pages 27 to 77 for details of the menu tabs and setting options.

5 After setting, click OK.

The settings you have made become active.

Click Cancel to nullify the set values and return to the previous settings.

Buttons common to every menu

The following buttons are displayed on all the menus. The functions of the buttons are the same on every menu.

Click this button to confirm the settings.

Click this button to nullify the set values and return to the previous settings.

General notes on menus

•One-byte katakana character is not valid for any text field, such as User name.

•After changing a setting on a menu, wait at least 30 seconds before turning off the power of the camera. If the power is turned off immediately, the new setting may not be stored correctly.

•If the camera settings are changed while watching the main viewer, some settings cannot be restored. To reflect the change on the opening main viewer, click Refresh on the Web browser.

Camera the Administrating

Basic Operations of the Administrator Menu	25

Configuration of the Administrator menu

System

Displays the System menu. (“Configuring the System

— System Menu” on page 27).

	theAdministrating	Camera
	theAdministrating	Displays the Camera menu for setting the camera image.
		Displays the Camera menu for setting the camera image.
		(“Setting the Camera Image — Camera Menu” on page
		32).

Camera	Network
	Displays the Network menu for setting the network
	connection. (“Configuring the Network — Network
	Menu” on page 42).

SSL

Displays the SSL menu for performing SSL communication between the client device and camera. (“Setting the SSL function — SSL Menu” on page 47)

802.1X

Displays the 802.1X menu for connecting the camera to a network configured in compliance with the 802.1X standard for port authentication. (“Using the 802.1X Authentication Function — 802.1X Menu” on page 52)

User

Displays the User menu for setting the log in user name and password. (“Setting the User — User Menu” on page 58)

Security

Displays the Security menu for specifying a computer that is allowed to connect to the camera. (“Setting the Security — Security Menu” on page 59)

Preset position

Displays the Preset position menu to register a position you want to save. “Tour function,” which rotates the registered positions, is also set here. (“Saving the

Camera Position and Action — Preset position Menu” on page 60)

e-Mail (SMTP)

Displays the e-Mail (SMTP) menu for sending an e- mail. (“Sending an Image via E-mail — e-Mail (SMTP) Menu” on page 63)

FTP client

Displays the FTP client menu for sending an image file, etc., to an FTP server. (“Sending Images to FTP Server

— FTP client Menu” on page 66)

Alarm output (SNC-CH115/CH120/CH160/ CH220/CH260/DH120T/DH160/DH220T/DH260/ EB520/EM521/ZB550/ZM551)

Displays the Alarm output menu for setting the alarm output terminal of the camera. (“Setting the Alarm Output — Alarm output Menu (SNC-CH115/CH120/ CH160/CH220/CH260/DH120T/DH160/DH220T/ DH260/EB520/EM521/ZB550/ZM551)” on page 69)

Trigger

Displays the Trigger menu for designating the operation to execute when you run a trigger. (“Setting the Operations from the Viewer — Trigger Menu” on page 70)

Schedule

Displays the Schedule menu for the Day/Night function, e-Mail (SMTP) function, FTP client function, and Alarm output function, etc. (“Setting the Schedule — Schedule Menu” on page 71)

Event detection

Displays the setting menu for all built-in detection functions. (“Setting the Sensor input/Camera tampering detection/Motion detection — Event detection Menu” on page 72)

Viewer

Displays the Viewer menu from which you can select the viewer to use and configure advanced settings. (“Configuring the Viewer — Viewer Menu” on page 75)

26 Basic Operations of the Administrator Menu

+ 60 hidden pages