Sony SNC-RX570N, SNC-RX530N User Manual

0 (0)
User’s Guide
Software Version 1.0
(SNC-RX570N/RX570P, SNC-RX530N/RX530P)
Software Version 2.2 (SNC-RX550N/RX550P)
3-287-521-11 (1)
Network Camera
© 2007 Sony Corporation
Table of Contents
2
Table of Contents
Overview
Precautions ............................................................. 5
How to Use This User’s Guide .............................. 6
System Requirements ............................................ 6
Preparation
Assigning the IP Address to the Camera ............ 7
Assigning an IP address using the IP Setup
Program ............................................................ 7
When using Windows XP Service Pack 2 .......... 9
When using Windows Vista ............................. 11
Accessing the Camera Using the Web Browser 13
Basic Configuration by the Administrator ....... 15
Operating the Camera
Administrator and User ...................................... 16
Logging in to Homepage — Welcome Page ...... 17
Logging in as a user ......................................... 17
Displaying the Administrator menu directly .... 18
About viewers .................................................. 18
Configuration of Main Viewer ........................... 19
Main menu ....................................................... 20
Camera control section ..................................... 20
Monitor image .................................................. 22
Controlling the Monitor Image .......................... 22
Monitoring the camera image .......................... 22
Zooming in the monitor image ......................... 23
Capturing a Monitor Image ............................... 23
Capturing a monitor image .............................. 23
Saving the captured image ............................... 24
Operating the Camera ........................................ 24
Controlling via the control panel ..................... 24
Panning and tilting by clicking the monitor
image .............................................................. 25
Panning, tilting and zooming by specifying the
area ................................................................. 25
Zooming an image by the camera zoom bar .... 25
Moving the camera to a preset position ........... 26
Controlling the Camera on a Panorama Image 26
Facing the camera toward a specified point ..... 26
Using the Trigger Button ................................... 27
Sending a monitor image via e-mail ................ 27
Sending a monitor image to an FTP server ...... 27
Recording a camera image as a still image ...... 27
Controlling alarm output 1, 2 ........................... 28
Controlling Day/Night function ........................28
Playing the audio file stored in the camera .......28
Switching TCP/UDP Transmission Mode ..........29
Administrating the Camera
Basic Operations of Administrator Menu .........30
How to setup the Administrator menu ..............30
Configuration of Administrator menu ..............31
Configuring the System — System Menu ..........32
System Tab ........................................................32
Date & time Tab ................................................34
Initialize Tab .....................................................35
System log Tab .................................................36
Access log Tab ..................................................36
Setting the Camera Image and Audio — Camera
Menu .....................................................................37
Common Tab ....................................................37
Picture Tab ........................................................38
Day/Night Tab ..................................................39
Video codec Tab ...............................................40
Streaming Tab ...................................................42
Configuring the Network — Network Menu .....43
Network Tab .....................................................43
Wireless Tab
Setting of wireless
connection .......................................................44
Dynamic IP address notification Tab — Notifying
the IP Address .................................................47
Using the 802.1X Authentication Function —
802.1X Menu .........................................................49
System configuration of 802.1X network ........49
Common Tab – Basic setting of 802.1X
authentication function ...................................49
Client certificate Tab .........................................50
CA certificate Tab .............................................52
Setting the 802.1X authentication function –
Example of Windows Server 2003 .................52
Setting the User — User Menu ...........................56
Setting the Security — Security Menu ...............57
Saving the Camera Position and Action — Preset
position Menu .......................................................58
Position Tab — Saving pan/tilt/zoom position .58
Tour Tab — Setting a tour ................................59
Sending an Image via E-mail — e-Mail (SMTP)
Menu .....................................................................60
Common Tab — Setting the e-Mail (SMTP)
Function ..........................................................60
Alarm sending Tab — Setting the e-mail sending
mode when detecting the alarm ......................61
Periodical sending Tab — Setting the periodical e-
mail sending mode ..........................................62
Table of Contents
3
Sending Images to FTP Server
— FTP client Menu ............................................. 63
Common Tab — Setting the FTP client
function .......................................................... 63
Alarm sending Tab — Setting the FTP client
action when detecting the alarm ..................... 64
Periodical sending Tab — Setting the periodical
FTP client activity .......................................... 65
Recording Images in Memory — Image memory
Menu ..................................................................... 66
Common Tab — Setting the image memory
function .......................................................... 66
Alarm recording Tab — Setting the Image
memory function when detecting the alarm ... 67
Periodical recording Tab — Setting the periodical
recording mode ............................................... 68
Folder structure of image memory ...................69
Downloading Images from the Camera — FTP
server Menu ......................................................... 70
Setting the Alarm Output — Alarm output
Menu ..................................................................... 71
Alarm out 1, 2 Tab ............................................ 71
Outputting Audio Linked to Alarm Detection
— Voice alert Menu ............................................. 72
Voice alert 1, 2, 3 Tab ....................................... 72
Setting the Operations from the Viewer — Trigger
Menu ..................................................................... 73
Setting the Schedule — Schedule Menu ............ 75
Setting the Alarm Buffer — Alarm buffer
Menu ..................................................................... 76
Setting the Object Detection Function
— Object detection Menu ................................... 77
What is unattended object detection ? .............. 77
Common Tab .................................................... 78
Unattended object setting Tab .......................... 82
Configuration Tab ............................................. 83
Transmitting with External Equipment Using the
External Serial Terminal — Serial Menu .......... 83
Others
Using the Supplied IP Setup Program ............... 85
Starting the IP Setup Program .......................... 85
Bandwidth control Tab ..................................... 85
Date time Tab ................................................... 86
Rebooting the Camera ...................................... 86
Using the SNC audio upload tool — Transmitting
Audio to Camera .................................................. 87
Installing the SNC audio upload tool ............... 87
Connecting the Camera to the Computer ......... 87
Using the SNC audio upload tool .....................88
Using the SNC video player — Playing Video/
Audio File Recorded with Camera ..................... 92
Installing the SNC video player ........................92
Using the SNC video player .............................93
Using the SNC panorama creator — Creating a
Panorama Image ..................................................94
Installing the SNC panorama creator ................94
Using the SNC panorama creator .....................94
Creating and transmitting a panorama image ...95
Saving a custom image to the camera ...............95
Using the SNC privacy masking tool — Masking a
Camera Image ......................................................96
Installing the SNC privacy masking tool ..........96
Using the SNC privacy masking tool ................97
Setting a privacy mask ......................................98
Using the Custom Homepage Installer ..............99
Uploading the homepage to the camera using the
Custom Homepage Installer ...........................99
Assigning the IP Address to the Camera Using
ARP Commands .................................................102
Using the SNMP .................................................103
1. Inquiry Commands ....................................103
2. Setting Commands .....................................103
Glossary ..............................................................104
Index ....................................................................108

Overview

4
Overview
NOTICE TO USERS
© 2007 Sony Corporation. All rights reserved. This
manual or the software described herein, in whole or in
part, may not be reproduced, translated or reduced to
any machine readable form without prior written
approval from Sony Corporation.
SONY CORPORATION PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL,
THE SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN AND HEREBY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE WITH REGARD TO THIS
MANUAL, THE SOFTWARE OR SUCH OTHER
INFORMATION. IN NO EVENT SHALL SONY
CORPORATION BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES, WHETHER BASED ON TORT,
CONTRACT, OR OTHERWISE, ARISING OUT OF
OR IN CONNECTION WITH THIS MANUAL, THE
SOFTWARE OR OTHER INFORMATION
CONTAINED HEREIN OR THE USE THEREOF.
Sony Corporation reserves the right to make any
modification to this manual or the information contained
herein at any time without notice.
The software described herein may also be governed by
the terms of a separate user license agreement.
“IPELA” and are trademarks of Sony
Corporation.
“Memory Stick” and are trademarks of Sony
Corporation.
“MagicGate Memory Stick” and are
trademarks of Sony Corporation.
“Memory Stick PRO” and are
trademarks of Sony Corporation.
“VISCA” is a trademark of Sony Corporation.
Microsoft, Windows and Internet Explorer are
registered trademarks of Microsoft Corporation in the
United States and/or other countries.
Java is a trademark of Sun Microsystems, Inc. in the
United States and other countries.
Intel and Pentium are registered trademarks of Intel
Corporation or its subsidiaries in the United States and
other countries.
Adobe and Adobe Reader are trademarks of Adobe
Systems Incorporated in the United States and/or
other countries.
CompactFlash and CF are trademarks of SanDisk
Corporation, registered in the United States and other
countries.
All other company and product names are trademarks or
registered trademarks of the respective companies or
their respective makers.
Overview

Precautions

5
Precautions
Data and security
You should keep in mind that the images or audio you
are monitoring may be protected by privacy and other
legal rights, and the responsibility for making sure you
are complying with applicable laws is yours alone.
Access to the images and audio is protected only by a
user name and the password you set up. No further
authentication is provided nor should you presume
that any other protective filtering is done by the
service. Since the service is Internet-based, there is a
risk that the image or audio you are monitoring can be
viewed or used by a third-party via the network.
SONY IS NOT RESPONSIBLE, AND ASSUMES
ABSOLUTELY NO LIABILITY TO YOU OR
ANYONE ELSE, FOR SERVICE INTERRUPTIONS
OR DISCONTINUATIONS OR EVEN SERVICE
CANCELLATION. THE SERVICE IS PROVIDED
AS-IS, AND SONY DISCLAIMS AND EXCLUDES
ALL WARRANTIES, EXPRESS OR IMPLIED,
WITH RESPECT TO THE SERVICE INCLUDING,
BUT NOT LIMITED TO, ANY OR ALL IMPLIED
WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR
THAT IT WILL OPERATE ERROR-FREE OR
CONTINUOUSLY.
Security configuration is essential for wireless LAN.
Should a problem occur without setting security, or
due to the limitation of the wireless LAN
specifications, SONY shall not be liable for any
damage.
Always make a test recording, and verify that it was
recorded successfully.
SONY WILL NOT BE LIABLE FOR DAMAGES
OF ANY KIND INCLUDING, BUT NOT LIMITED
TO, COMPENSATION OR REIMBURSEMENT ON
ACCOUNT OF FAILURE OF THIS UNIT OR ITS
RECORDING MEDIA, EXTERNAL STORAGE
SYSTEMS OR ANY OTHER MEDIA OR
STORAGE SYSTEMS TO RECORD CONTENT OF
ANY TYPE.
Always verify that the unit is operating properly
before use. SONY WILL NOT BE LIABLE FOR
DAMAGES OF ANY KIND INCLUDING, BUT
NOT LIMITED TO, COMPENSATION OR
REIMBURSEMENT ON ACCOUNT OF THE LOSS
OF PRESENT OR PROSPECTIVE PROFITS DUE
TO FAILURE OF THIS UNIT, EITHER DURING
THE WARRANTY PERIOD OR AFTER
EXPIRATION OF THE WARRANTY, OR FOR
ANY OTHER REASON WHATSOEVER.
If you lose data by using this unit, SONY accepts no
responsibility for restoration of the data.
Operating or storage location
Avoid operating or storing the camera in the following
locations:
Extremely hot or cold places (Operating temperature:
0°C to +50°C [32°F to 122°F])
Exposed to direct sunlight for a long time, or close to
heating equipment (e.g., near heaters)
Close to sources of strong magnetism
Close to sources of powerful electromagnetic
radiation, such as radios or TV transmitters
Locations subject to strong vibration or shock
Ventilation
To prevent heat buildup, do not block air circulation
around the camera.
Transportation
When transporting the camera, repack it as originally
packed at the factory or in materials of equal quality.
Cleaning
Use a blower to remove dust from the lens or optical
filter.
Use a soft, dry cloth to clean the external surfaces of
the camera. Stubborn stains can be removed using a
soft cloth dampened with a small quantity of detergent
solution, then wipe dry.
Do not use volatile solvents such as alcohol, benzene
or thinners as they may damage the surface finishes.
Overview
How to Use This User’s Guide / System Requirements
6
How to Use This User’s
Guide
This User’s Guide explains how to operate the Network
Camera from a computer.
The User’s Guide is written to be read on the computer
display.
As this section gives tips on using the User’s Guide, read
it before you operate the camera.
Jumping to the related page
When you read the User’s Guide on the computer
display, click on the sentence to jump to the related page.
Software display examples
Note that the displays shown in the User’s Guide are
explanatory examples. Some displays may be different
from the ones which appear as you operate the
application software.
The illustrations of the camera and menu display in the
User’s Guide show the SNC-RX570N or SNC-RX570P
as an example.
Printing the User’s Guide
Depending on your system, certain displays or
illustrations in the User’s Guide, when printed out, may
differ from those as portrayed on your screen.
Installation Manual (printed matter)
The supplied Installation Manual describes the names
and functions of parts and controls of the Network
Camera, connecting examples and how to set up the
camera. Be sure to read the Installation Manual before
operating.

System Requirements

These are the requirements for the computer that
displays the image or controls the camera.
Processor
Intel Pentium 4, 1.5 GHz or higher (Pentium 4, 2.4 GHz
or higher recommended)
RAM
256 MB or more
OS
Microsoft Windows 2000, Windows XP, Windows Vista
Web browser
Microsoft Internet Explorer Ver. 6.0 or later

Preparation

Assigning the IP Address to the Camera

7
Preparation
The Preparation section explains what the administrator
has to prepare for monitoring images after installation
and connection of the camera.
Assigning the IP
Address to the Camera
To connect the camera to a network, you need to assign
a new IP address to the camera when you install it for the
first time.
You can assign an IP address in two ways:
Using the IP Setup Program stored in the supplied CD-
ROM (see this page)
Using the ARP (Address Resolution Protocol)
commands (see page 102)
This section explains how to assign an IP address to the
camera using the supplied setup program and how to
configure the network.
Before starting, connect the camera, referring to
“Connecting the Camera to a Local Network” in the
supplied Installation Manual.
Consult the administrator of the network about the
assigned IP address.
Notes
The IP Setup Program may not operate correctly if you
use a personal firewall or antivirus software in your
computer. In that case, disable the software or assign
an IP address to the camera using another method. For
example, see “Assigning the IP Address to the Camera
Using ARP Commands” on page 102.
If you are using Windows XP Service Pack 2 or
Windows Vista, disable the Windows Firewall
function. Otherwise the IP Setup Program will not
operate correctly. For the setting, see “Configuring
Windows Firewall” in “When using Windows XP
Service Pack 2” on page 10 or “Configuring Windows
Firewall” in “When using Windows Vista” on
page 12.
Assigning an IP address using the
IP Setup Program
1
Insert the CD-ROM in your CD-ROM drive.
A cover page appears automatically in your Web
browser.
If it does not appear automatically in the Web
browser, double-click on the index.htm file on the
CD-ROM.
When you are using Windows Vista, pop-up
AutoPlay” may appear. For details, “Installing
software” in “When using Windows Vista” on
page 11.
2
Click the Setup icon of IP Setup Program.
The “File Download” dialog opens.
When you are using Windows XP Service Pack 2 or
Windows Vista, a message regarding the active
contents may appear. For details, see “Installing
software” in “When using Windows XP Service
Pack 2” on page 9 or “Installing software” in
“When using Windows Vista” on page 11.
3
Click Open.
Note
If you click “Save this program to disk” on the “File
Download” dialog, you will not be able to perform
set up correctly. Delete the downloaded file, and
click the Setup icon again.
4
Install the IP Setup Program on your computer
using the wizard.
If the Software License Agreement is displayed,
read it carefully and click Accept to continue with
the installation.
5
Start the IP Setup Program.
When you are using Windows Vista, message “User
Account Control – An unidentified program wants
access to your computer” may appear. In this case,
click Allow.
The program detects the network cameras
connected to the local network and lists them on the
Network tab window.
Preparation
Assigning the IP Address to the Camera
8
6
Click on the camera in the list to which you want to
assign a new IP address.
The network settings for the selected camera are
displayed.
7
Set the IP address.
To obtain the IP address automatically from a
DHCP server:
Select Obtain an IP address automatically.
The IP address, Subnet mask and Default gateway
are assigned automatically.
To specify the IP address manually:
Select Use the following IP address, and type the
IP address, Subnet mask and Default gateway in the
relevant boxes.
Note
When you select Obtain an IP address
automatically, make sure that the DHCP server is
operating on the network.
8
Set the DNS server address.
To obtain the DNS server addresses
automatically:
Select Obtain DNS server address automatically.
To specify the DNS server addresses manually:
Select Use the following DNS server address, and
type the Primary DNS server address and
Secondary DNS server address in the relevant
boxes.
Note
The Third DNS server address and Fourth DNS
server address are invalid for this camera.
9
Set the HTTP port No.
Normally, select 80 for the HTTP port No. To use
another port number, type the port number between
1024 and 65535 in the text box.
10
Type the Administrator name and Administrator
password.
The factory settings of both items are “admin.”
Note
You cannot change the Administrator name and
Administrator password in this step. To change
these items, see “Setting the User — User Menu”
on page 56.
11
Confirm that all items are correctly set, then click
OK.
Preparation
Assigning the IP Address to the Camera
9
If “Setting OK” is displayed, the IP address is
correctly assigned.
12
To access the camera directly, double-click the
camera name in the list.
Tip
The factory setting of the camera network is as
follows.
IP address: 192.168.0.100
Subnet mask: 255.0.0.0
Wireless LAN setting
Type: Adhoc
SSID: snc-rx570 (SNC-RX570N/P), snc-rx550
(SNC-RX550N/P) or snc-rx530 (SNC-
RX530N/P)
Channel: 11 ch
WEP: Nothing
IP address: 10.0.0.100
Subnet mask: 255.0.0.0
The welcome page of the network camera is
displayed in the Web browser.
Display sample: SNC-RX570N
Note
If the IP address is not set correctly, the welcome page
does not appear after step 12. In that case, try to set the
IP address again.
When using Windows XP Service
Pack 2
Installing software
A warning message regarding the active contents may
appear when you install software such as IP Setup
Program from CD-ROM. In this case, operate as
follows:
Example: In case of IP Setup Program
If message “Internet Explorer” appears, click Ye s .
If message “File Download – Security Warning”
appears, click Run.
Note
If you select Save in the “File Download – Security
Warning” dialog, you will not be able to perform
installation correctly. Delete the downloaded file, and
click the Setup icon again.
If message “Internet Explorer – Security Warning
appears, click Run.
Preparation
Assigning the IP Address to the Camera
10
The software installation starts.
Installing ActiveX Control
During installation of ActiveX Control, the information
bar or “Security Warning” may appear. In this case,
operate as follows:
If message “Information Bar” appears, click OK.
If the information bar appears, click on the bar and select
Install ActiveX Control….
If “ Internet Explorer – Security Warning” appears, click
Install.
The installation of ActiveX Control starts. When
installation is completed, the main viewer or the Object
detection menu appears.
Configuring Windows Firewall
The IP Setup Program or SNC audio upload tool may
not operate correctly depending on the configuration of
Windows Firewall. (No cameras are shown in the list
even if they are detected.) In this case, confirm the
Windows Firewall configuration as follows:
Example: In case of IP Setup Program
1
Select Control Panel from the Start menu of
Windows.
2
Select Security Center of the working field.
3
Select Windows Firewall and select Off in the
Windows Firewall dialog.
The cameras will be displayed in the list.
If you want to keep Windows Firewall On, continue
with the following steps.
4
Select the “Exceptions” tab.
5
Select Add Program….
Preparation
Assigning the IP Address to the Camera
11
6
In the Add Program dialog, select IP Setup
Program and click OK.
Then the IP Setup Program is added to the
Programs and Services list.
7
Click OK.
When the above procedure is completed, the
cameras connected in the local network are
displayed in the IP Setup Program.

When using Windows Vista

Installing software
A warning message regarding the active contents may
appear when you install software such as IP Setup
Program from CD-ROM. In this case, operate as
follows:
Example: In case of IP Setup Program
If pop-up “AutoPlay” appears when a CD-ROM is
inserted into the CD-ROM drive, click Install or run
program.
Note
If you click Open folder to view files, Web browser will
not open automatically. In this case, double-click the
“index.htm” file in the CD-ROM.
If message “Internet Explorer” appears, click Ye s .
If message “File Download – Security Warning”
appears, click Run.
Note
If you select Save in the “File Download – Security
Warning” dialog, you will not be able to perform
Preparation
Assigning the IP Address to the Camera
12
installation correctly. Delete the downloaded file, and
click the Setup icon again.
If message “Internet Explorer – Security Warning
appears, click Run.
If message “User Account Control – An unidentified
program wants access to your computer” appear, click
Allow.
The software installation starts.
Starting the software
When you start software such as IP Setup Program,
message “User Account Control – An unidentified
program wants access to your computer” may appear. In
this case, click Allow.
Installing ActiveX Control
During installation of ActiveX Control, the information
bar or “Security Warning” may appear. In this case,
operate as follows:
If message “Information Bar” appears, click OK.
If the information bar appears, click on the bar and select
Install ActiveX Control….
If message “User Account Control – Windows needs
your permission to continue” appear, click Continue.
If “Internet Explorer – Security Warning” appears, click
Install.
The installation of ActiveX Control starts. When
installation is completed, the main viewer or the Object
detection menu appears.
Configuring Windows Firewall
The IP Setup Program or SNC audio upload tool may
not operate correctly depending on the configuration of
Windows Firewall. (No cameras are shown in the list
even if they are detected.) In this case, confirm the
Windows Firewall configuration as follows:
Example: In case of IP Setup Program
1
Select Control Panel from the Start menu of
Windows.
2
Click Windows Firewall.
3
Select Turn Windows Firewall on or off.
“User Account Control – Windows needs your
permission to continue” may appear. In this case,
click Continue.
4
Select Off in the “General” tab.
Preparation

Accessing the Camera Using the Web Browser

13
The cameras will be displayed in the list.
If you want to keep Windows Firewall On, continue
with the following steps.
5
Select the “Exceptions” tab.
6
Select Add Program….
7
If the Add Program dialog appears, select IP Setup
Program and click OK.
Then the IP Setup Program is added to the Program
or port list.
8
Click OK.
When the above procedure is completed, the
cameras connected in the local network are
displayed in the IP Setup Program.
Accessing the Camera
Using the Web Browser
After the IP address has been assigned to the camera,
check that you can actually access the camera using the
Web browser installed on your computer.
Use Internet Explorer as the Web browser.
1
Start the Web browser on the computer and type the
IP address of the camera in the URL box.
The welcome page is displayed.
Display sample: SNC-RX570N
2
Click Enter.
The main viewer is displayed.
If the main viewer is displayed correctly, accessing
the camera is confirmed.
Preparation
Accessing the Camera Using the Web Browser
14
When the main viewer of the camera is
displayed for the first time
When you click Enter, “Security Warning” is displayed.
When you click Ye s, ActiveX control is installed and the
main viewer is displayed.
Notes
If Automatic configuration is enabled in the Local
Area Network (LAN) Settings of Internet Explorer,
the image may not be displayed. In that case, disable
Automatic configuration and set the Proxy server
manually. For the setting of the Proxy server, consult
your network administrator.
When you install ActiveX Control, you should be
logged in to the computer as Administrator.
When you are using Windows XP Service Pack 2 or
Windows Vista, the information bar or “Security
Warning” may appear as you click Enter. For details,
see “Installing ActiveX Control” in “When using
Windows XP Service Pack 2” on page 10 or
“Installing ActiveX Control” in “When using
Windows Vista” on page 12.
Tip
Every page of this software is optimized as display
character size Medium for Internet Explorer.
To display the welcome page and the
main viewer correctly
To operate the welcome page and the main viewer
correctly, set the security level of the Internet Explorer
to Medium or lower, as follows:
1
Select Too ls from the menu bar for Internet
Explorer, then select Internet Options and click
the Security tab.
2
Click the Internet icon (when using the camera via
the Internet) or Local intranet icon (when using
the camera via a local network).
3
Set the slider to Medium or lower. (If the slider is
not displayed, click Default Level.)
When using antivirus software, etc. on
the computer
When you use antivirus software, security software,
personal firewall or pop-up blocker on your computer,
the camera performance may be reduced, for example,
the frame rate for displaying the image may be lower.
The Web page displayed when you log in to the
camera uses JavaScript. The display of the Web page
may be affected if you use antivirus software or other
software described above on your computer.
Preparation

Basic Configuration by the Administrator

15
Basic Configuration by
the Administrator
You can monitor the camera image by logging in with
the initial conditions set for this network camera. You
can also set various functions according to the installing
position, network conditions or purpose of the camera.
We recommend you configure the following items
before monitoring images from the camera.
Setting contents Setting menu
Set the format of the image sent from the camera. Video codec Tab (page 40)
Select the white balance mode according to the installing position (indoor or
outdoor).
White balance (page 38)
Select the brightness of the image sent from the camera. Exposure mode (page 38)
Brightness (page 39)
Select the quality of the image sent from the camera. Video codec Tab (page 40)
Select the view size of the image. View size (page 20)
Select whether the audio from the external microphone is sent or not. Microphone (page 37)
Synchronize the date and time of the camera with those of the computer. Date & time Tab (page 34)
Make the setting for sending the monitor image attached to an e-mail. e-Mail (SMTP) Menu (page 60)
Set the user access right for the camera. User Menu (page 56)
Set a place to be watched beforehand. Preset position Menu (page 58)
Prepare a panorama image. Creating a Panorama Image (page 94)
Operating the Camera

Administrator and User

16

Operating the Camera

The Operating the Camera section explains how to
monitor the image from the camera using your Web
browser. Use Internet Explorer as the Web browser.
The functions of the camera should be set by the
Administrator. For the setting of the camera, see
Administrating the Camera” on page 30.
Administrator and User
This network camera identifies the people who log in as
the Administrator or User.
The Administrator can use all the functions of this
network camera including camera setting. The User can
use the functions for monitoring the image and audio
from the camera, and controlling the camera. The
Viewer mode setting is used to restrict the user's access
rights. There are five types of users.
Each type of user can use the corresponding functions
below.
z Usable function
Not usable function
1) This function is usable with the Java applet viewer.
2) This function is not usable with the Java applet
viewer.
The access rights of the administrator and the user can
be set in “Setting the User — User Menu” of the
Administrator menu on page 56.
Function Administrator
User
Full Pan/Tilt Preset
position
Light View
Monitor a live image z zzzzz
View the date and time z zzzzz
Control the frame rate (Available in JPEG mode only) zz––––
Control the image view size z zzzz
Zoom an image using the digital zoom z zzzz
Save a still image in the computer z zzzz
1)
Send an image file to the FTP server zz––––
Send an image attached to an e-mail zz––––
Record an image in the memory zz––––
Control the alarm output of the I/O port on the camera zz––––
Switch the Day/Night function mode zz––––
Play an audio file (Voice alert) zz––––
Switch the TCP/UDP transmission mode (Available in
MPEG4/H.264 mode only)
z
2)
z
2)
––––
Call the Preset position z zzz ––
Perform the pan/tilt/zoom operation zzz–––
Receive the audio z zzzzz
Control the setting menu z –––––
Operating the Camera
Logging in to Homepage — Welcome Page
17
Logging in to Homepage
— Welcome Page

Logging in as a user

1
Start the Web browser on your computer and type
the IP address of the camera you want to monitor.
The welcome page is displayed.
Display sample: SNC-RX570N
2
Select the viewer.
The usable codecs and viewers are displayed
depending on the Mode setting in the Video Codec
Tab in the Camera menu (page 40).
When Mode is set to Single codec
You can monitor the image of the selected video
codec (JPEG, MPEG4 or H.264). For JPEG
images, you can select Java applet viewer.
When JPEG is selected
When MPEG4 is selected
When H.264 is selected
When Mode is set to Dual codec
You can monitor JPEG and MPEG4 images. For
JPEG images, you can select Java applet viewer.
Operating the Camera
Logging in to Homepage — Welcome Page
18
3
Click Enter.
The main viewer appears.
With the ActiveX viewer (MPEG4/H.264)
With the Java applet viewer
Control the camera from the main viewer.
Note
If the welcome page does not start correctly, the security
level of the Internet Explorer may be set to higher than
Medium. See “To display the welcome page and the
main viewer correctly” on page 14 and check the
security level.
Displaying the Administrator menu
directly
When the administrator sets the camera functions, the
Administrator menu can be opened directly from the
welcome page.
1
Select the viewer language on the welcome page.
Click English or Japanese at the bottom of the
welcome page.
2
Click Setting on the welcome page.
The following dialog appears.
3
Enter the user name and password for
Administrator, then click OK.
The user name “admin” and the password “admin”
are set at the factory for the Administrator. You can
change them using the User menu of the
Administrator menu (see page 56).
The Administrator menu appears in another
window.

About viewers

You can use the following viewers.
ActiveX viewer
This viewer can monitor the camera image in any of the
JPEG, MPEG4 and H.264 video codecs.
You must install this viewer when you access the main
viewer for the first time.
When you display the main viewer of the
camera for the first time
When you log in the network camera using ActiveX
viewer for the first time (by clicking Enter to enter the
main viewer), the Security Warning appears. Click Ye s
and install ActiveX Control. You can use all the
functions of the viewer with ActiveX Control.
Operating the Camera

Configuration of Main Viewer

19
Java applet viewer
You can select this viewer when the camera image is in
JPEG. The frame rate is lower than the ActiveX viewer.
The Java applet viewer operates only when Java is
installed and Java (Sun) is enabled. If it does not operate
correctly, check whether the Java has been installed
successfully and Java (Sun) is enabled.
For the verified Java version, contact your authorized
Sony dealer.
To check the Java version
Select Tools from the menu bar of Internet Explorer,
then select Internet Options and click the Advanced
mode tab. Check the version of Java displayed in Java
(Sun). If Java (Sun) is not displayed, it means that Java
is not installed. You need to install Java.
To enable Java Plug-in
Example: when the Java Plug-in Ver. 1.6.0_01 is
effective
Check “Use JRE 1.6.0_01 for <applet> (requires
restart)” in “Java (Sun)”.
To install Java Plug-in
Download Java 2 Runtime Environment, Standard
Edition (JRE) from the website of Sun Microsystems,
Inc., and install it by following the instructions on the
installer.
Notes
If Automatic configuration is enabled in the Local
Area Network (LAN) Settings of Internet Explorer,
the camera image may not be displayed. In that case,
disable Automatic configuration and set the Proxy
server manually. For the setting of the Proxy server,
consult your network administrator.
When you install ActiveX Control, you should be
logged in to the computer as the Administrator.
Tip
Every page of this software is optimized for display
character size Medium for Internet Explorer.
Configuration of Main
Viewer
This section explains the functions of the parts and
controls of the main viewer. For a detailed explanation
on each part or control, see the specified pages.
Main viewer using ActiveX viewer (MPEG4 or
H.264)
Main viewer using ActiveX viewer (JPEG)
Camera control
section
Monitor image
section
Main menu
Camera control
section
Monitor image
section
Main menu
Operating the Camera
Configuration of Main Viewer
20
Main viewer using Java applet viewer

Main menu

Setting
Click to display the Administrator menu. (page 30)
You can operate this function only when logging in as
the administrator.
Home
Displays the welcome page.

Camera control section

Frame rate
(Displayed only when the camera image is in JPEG.)
Selects the frame rate to transmit images. (page 22)
View size
Selects the view size to be displayed. (page 23)
Digital zoom
Click to change the size of the digital zoom. (page 23)
Capture
(Displayed in the main menu when the Java applet
viewer is used.)
Click to capture a still image shot by the camera and to
store it in the computer. (page 23)
Control
Click to operate the camera using the pan, tilt and zoom
functions.
When you click this icon, appears and enables you
to control pan, tilt and zoom functions from the main
viewer. (page 24)
Preset position
(Displayed only when one or more preset positions are
stored in memory.)
Select the Preset position name from the drop-down
list. The camera will move to the preset position that
you have stored in memory using the Preset position
menu.
Note
If you use Windows 2000, the preset position name of
Japanese may be shown in unreadable characters.
Camera control section Monitor image section Main menu
Operating the Camera
Configuration of Main Viewer
21
Control panel
Click to display the following control panel.
You can control pan, tilt, zoom, and focus of the camera.
(page 24)
Pan/Tilt control
Click the arrow button of the direction in which you
want to move the camera. Keep it pressed to move the
camera continuously.
To return to the home position, click .
You can select the operation mode of the 8-direction
arrow buttons for panning and tilting in PTZ mode of
the System menu.
Zoom control
Press to zoom out, and press to zoom in.
Zooming continues while the button remains pressed.
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, press . To focus on a
distant object, press .
By pressing , the focus is set to the
optimum position.
Note
To control the focus manually, set Focus mode of the
Camera menu to Manual. (page 37)
Trigg er
(Displayed only when the camera Viewer mode
(page 56) is set to Full and one or more triggers are
enabled in the Trigger menu (page 73).)
Select the function you want to use from the drop-down
list and click . The selected function is activated.
The selectable functions are as follows:
send the still image files attached to an e-mail
(page 27)
send the still image files to an FTP server (page 27)
record the still image files in the built-in memory,
ATA memory card (not supplied) or “Memory Stick”
(not supplied) (page 27)
control the alarm output (page 28)
switch the Day/Night function on/off (page 28)
play the audio file stored in the camera (page 28)
Transmission (TCP/UDP
transmission mode)
(Displayed only when the camera image is in MPEG4 or
H.264 and the ActiveX viewer is used.)
Each click switches the transmission mode of the video/
audio data between TCP mode, UDP (Unicast) mode,
and UDP (Multicast) mode. (page 29)
The last selected mode is saved in the computer, and will
stay selected for the next startup.
Volu me
(Displayed when Microphone (page 37) is set to On.)
Drag the bar to adjust the volume.
When you click , the icon changes to and the
audio output stops. To output the audio, click again.
Note
If does not appear when the Java applet
viewer is used, Audio codec in the Camera menu may
not be set to G.711 (64 kbps) (page 38), or Java may not
be installed correctly.
To check if Java is installed correctly, refer to “Java
applet viewer” of “About viewers” on page 18.
Operating the Camera

Controlling the Monitor Image

22

Monitor image

The image shot by the camera is shown here. The date
and time is displayed at the top of the window.
Controlling the Monitor
Image
You can monitor the camera image on the monitor
window of the main viewer.

Monitoring the camera image

1
Log in to the homepage to display the main viewer.
To log in, see “Logging in as a user” on page 17.
2
Select the frame rate (only when the camera image
is in JPEG).
Click the Frame rate list box to select the frame
rate for transmitting the image. Selectable frame
rates are as follows.
SNC-RX570N/RX550N/RX530N
1, 2, 3, 4, 5, 6, 8, 10, 15, 20, 25, 30 fps
SNC-RX570P/RX550P/RX530P
1, 2, 3, 4, 5, 6, 8, 12, 16, 20, 25 fps
“fps” is a unit indicating the number of frames
transmitted per second.
For example, if you select 30 fps for SNC-
RX570N, the image is sent at the maximum speed
of the connected line (30 fps maximum).
Operating the Camera

Capturing a Monitor Image

23
Note
The frame rate options indicate the maximum
number of frames that can be transmitted.
The number of frames actually transmitted may
vary depending on network environments and
camera settings (image size and image quality
settings).
3
Select the view size.
Click View size list box to select the view size from
Auto, 640 × 480, 320 × 240, or 160 × 120.
Auto is determined by the image size specified in
the Camera menu (page 40).

Zooming in the monitor image

1
Click .
2
Click the point you want to zoom in.
The image is magnified by about 1.5 times with the
clicked point at the center.
The digital zoom icon changes to .
3
To cancel zooming in, click .
Capturing a Monitor
Image
You can capture an image being monitored as a still
image and save it in the computer.

Capturing a monitor image

1
Display the camera image in the monitor window.
2
Click .
The still image of the moment you click is captured,
and this still image is displayed in the capture
window.
With the ActiveX viewer
With the Java applet viewer
3
To close the capture window, click Cancel or
Close.
Operating the Camera

Operating the Camera

24

Saving the captured image

With the ActiveX viewer
1
Capture the monitor image.
2
Click Save.
The Save As dialog appears.
3
Select JPEG Files or Windows Bitmap Files as
Save as type.
4
Type the File name and specify Save in, then click
Save.
With the Java applet viewer
1
Capture the monitor image.
2
Right-click the mouse to display the menu and
select Save Picture As....
The Save Picture dialog appears.
3
Select JPEG or Bit map as Save as type.
4
Type in File name and specify Save in, then click
Save.
Operating the Camera
You can operate the camera from the main viewer.
When you click , the display switches to . Next,
and Preset position list box are displayed on the
upper right of the window.
When is displayed in white on the upper right of the
window, you can use the Pan/Tilt control function. If you
execute the digital zoom when you can control Pan/Tilt,
turns gray and you can no longer control the camera
in the monitor window or in the panorama window, nor
can you control zoom in the zoom bar.
When you cancel the digital zoom, returns to white.
Notes
•The Preset position list box is not displayed when no
preset position is memorized.
When Exclusive control mode of the System menu is
set to On and you click , the remaining time that
you are authorized to operate the camera is displayed.
If you cannot get the control, the icon switches to
and the waiting time is displayed.

Controlling via the control panel

You can operate the camera direction, zoom, and focus
by using the control panel for the monitor image
currently displayed.
1
Click .
is displayed.
2
Click .
The control panel is displayed.
3
Control each function using the displayed control
panel.
Operating the Camera
Operating the Camera
25
Pan/Tilt control
Click the arrow button of the direction in which you
want to move the camera. Keep it pressed to move the
camera continuously.
To return to the home position, click .
Note
When you hold , or to tilt the camera
downward to the point where it faces the ground with
Auto flip set to On (page 33), the auto flip function is
activated to change the tilt movement upward.
Zoom control
Click to zoom out, and click to zoom in.
Zooming continues while the button remains pressed.
Note
The four edges of the image may be dark depending on
the zoom position. This is a phenomenon related to the
structure of the camera, and does not cause a problem.
Focus control
To focus on a nearby object, click . To focus on a
distant object, click .
By clicking , the focus is set to the
optimum position.
Note
To control the focus manually, set Focus mode of the
Camera menu to Manual. (page 37)
Panning and tilting by clicking the
monitor image
Click on the monitor image, and the camera moves so
that the clicked portion is positioned at the center of the
display.
Panning, tilting and zooming by
specifying the area
Click and hold the left button of the mouse on the
monitor image, and drag the mouse diagonally to draw a
red frame around the portion you want to enlarge. The
camera moves so that framed portion is positioned at the
center of the display and is zoomed in.
Notes
•When Zoom mode in the Camera menu is set to Full
(see page 37), zooming of the specified area stops at
the TELE end of the optical zoom. If you want to
zoom in further using the digital zoom, specify the
area again.
When the specified area is zoomed in, the center may
be shifted or some portion of the image may appear
out of the monitor image section. In this case, click the
point you want to move to the center or click the arrow
button on the image control section.
Zooming an image by the camera
zoom bar
When you have the authorization to control this
function, the zoom bar is displayed below the window.
You can specify a location to be zoomed by clicking the
zoom bar.
The zoom bar is either displayed or turned off by
clicking below the image frame.
Optical WIDE end icon: Click to move the zoom
to optical WIDE end (same magnification).
Optical TELE end icon: Click to move the zoom
to optical TELE end (26 × magnification).
Digital TELE end icon: Click to move the zoom to
digital TELE end (312 × magnification)
Turning off the zoom bar
When you are not going to use the zoom bar, click
under the panorama window to turn off the
panorama window, then click it again to turn off the
zoom bar.
Operating the Camera

Controlling the Camera on a Panorama Image

26
Notes
The zoom bar of the digital area is not displayed when
Zoom mode of the Camera menu is not set to Full.
The four edges of the image may be dark depending
on the zoom position. This is a phenomenon related to
the structure of the camera, and does not cause a
problem.
Moving the camera to a preset
position
Select a preset position name from the Preset position
drop-down list. The camera will move to the preset
position that you have stored in memory using the Preset
position menu (page 58).
Controlling the Camera
on a Panorama Image
When you have the authorization to control the camera,
the panorama window is displayed under the monitor
window.
In the panorama window, a 360° view around the camera
is displayed as a panorama image. When you click on
the displayed panorama image, the camera faces the
clicked area.
To create the panorama image
Create the panorama image with the supplied SNC
panorama creator. Refer to page 94 for details.
Tip
The panorama image is a still picture converted from the
image taken when you were going to create it with the
SNC panorama creator. When the camera is moved or
when the layout around the camera is changed, you
should create the panorama image again.
Facing the camera toward a
specified point
1
Create a panorama image with the SNC panorama
creator and display it.
2
Click the point you want to watch in the panorama
window.
Monitor window
SNC-RX550N/RX550
P
Panorama window
Operating the Camera

Using the Trigger Button

27
The camera is moved to face toward the clicked
point, and the present image at the point is
displayed in the monitor window.
To rotate the panorama image
To rotate the panorama image in accordance with the
camera's panning direction, set Panorama mode to
Rotate in the System menu of the Administrator menu
(page 34). (The v mark on the panorama image
indicates the panning home position.)
Note
The panorama image can be rotated only when a 360-
degree panorama image has been created using the SNC
panorama creator.
To turn off the panorama window
When you are not going to use the panorama image,
click under the panorama window to turn off
the panorama window.
Using the Trigger Button
You can operate various functions of the camera simply
by clicking (trigger) in the main viewer.

Sending a monitor image via e-mail

You can send a captured still image by attaching it to an
e-mail.
To use this function, you need to make e-Mail (SMTP)
active and set the address in the Trigger menu of the
Administrator menu properly (page 73).
1
Display the image on the monitor window.
2
Select e-Mail from the trigger drop-down list.
3
Click .
The still image of the moment you click is captured,
and your e-mail with the image file attached is sent
to the specified mail address.
Sending a monitor image to an FTP
server
You can send a captured still image to the FTP server.
To use this function, you need to make FTP client active
and set the address in the Trigger menu of the
Administrator menu properly (page 73).
1
Display the image on the monitor window.
2
Select FTP from the trigger drop-down list.
3
Click .
The still image of the moment you click is captured,
and the image file is sent to the FTP server.
Recording a camera image as a still
image
You can capture a camera image as a still picture and
record it.
The still images are recorded in the built-in memory,
ATA memory card (not supplied) or “Memory Stick”
(not supplied).
Click the point you
want to watch in the
panorama window.
The present situation is
displayed in the monitor
window at the clicked point.
Operating the Camera
Using the Trigger Button
28
To use this function, you need to make Image memory
active and set the details in the Trigger menu of the
Administrator menu (page 73).
1
Display the image on the monitor window.
2
Select Image memory from the trigger drop-down
list.
3
Click .
The still image of the moment you click is captured,
and the image file is recorded.

Controlling alarm output 1, 2

You can control Alarm output 1, 2.
To use this function, you need to make Alarm output 1
or Alarm output 2 active in the Trigger menu of the
Administrator menu (page 74).
1
Display the image on the monitor window.
2
Select Alarm output1 or Alarm output2 from the
trigger drop-down list.
3
Click .
The alarm output is switched by clicking.
The alarm output mode can be selected from
To gg le or Timer of Alarm output 1, 2 in the
Trigger menu (page 74).
Tip
For the connection of peripheral devices to the alarm
output of the I/O port, see the supplied Installation
Manual.

Controlling Day/Night function

You can control the Day/Night function On (night mode)
and Off (day mode).
To use this function, you need to make Day/Night active
in the Trigger menu of the Administrator menu
(page 74).
1
Display the image on the monitor window.
2
Select Day/Night from the trigger drop-down list.
3
Click .
Each click switches the Day/Night function
alternately between On (night mode) and Off (day
mode).
Note
If Day/Night mode in the Trigger-Day/Night menu
(page 74) is set to Disable or Auto, you cannot control
the Day/Night function by clicking .
Playing the audio file stored in the
camera
You can play the audio file previously stored in the
camera using the SNC audio upload tool.
To use this function, you need to make Voice alert1,
Voice alert2 and Voice alert3 active in the Trigger menu
of the Administrator menu (page 74).
1
Display the image on the monitor window.
2
Select Voice alert1, Voice alert2 or Voice alert3
from the trigger drop-down list.
3
Click .
Playback of the selected audio file starts and the
playback sound is output from the speaker
connected to the camera.
Operating the Camera

Switching TCP/UDP Transmission Mode

29
Switching TCP/UDP
Transmission Mode
You can select TCP or UDP as the communication port
for the video/audio data.
This function can be used when Mode (video codec
mode) (page 40) is set to MPEG4 or H.264 and the
ActiveX viewer is used.
Notes
The function may not operate correctly when you use
personal firewall software or antivirus software on
your computer. In that case, disable the software or
select the TCP mode.
If you are using Windows XP Service Pack 2 or
Windows Vista, disable “Windows Firewall.” For
details, see “Configuring Windows Firewall” in
“When using Windows XP Service Pack 2” on
page 10 or “Configuring Windows Firewall” in
“When using Windows Vista” on page 12.
1
Open the main viewer.
2
Click TCP/UDP Transmission.
The Select TCP/UDP dialog appears.
3
Click one of the buttons TCP, UDP (Unicast) or
UDP (Multicast).
TCP: This is normally selected.
When TCP is selected as the communication port,
HTTP communication is adopted for video/audio
communications.
HTTP is the protocol used for reading the usual
Web page.
In an environment capable of reading Web pages,
you can watch or listen to the video/audio by
selecting the TCP port.
UDP (Unicast): When UDP (Unicast) is selected
as the communication port, RTP (Real-time
Transport Protocol) is adopted for video/audio
communications. Since RTP is the protocol for
running video/audio data, the video/audio playback
is smoother than when TCP (HTTP) is selected. If
a firewall is installed between the camera and the
computer, or depending on the network
environment, the video/audio may not play back
properly when UDP (Unicast) is selected. In that
case, select TCP.
UDP (Multicast): This protocol is selectable when
Multicast streaming (page 42) is On. When UDP
(Multicast) is selected as the transmission port,
RTP (Real-time Transport Protocol) and UDP
multicast techniques are adopted for video/audio
transmission. By selecting it, the network
transmission load of the camera can be reduced. If
a router that does not correspond to the multicast or
a firewall is installed between the camera and the
computer, the video/audio may not play back
properly. In that case, select TCP or UDP
(Unicast).
4
Click OK to close the dialog.
If you do not change the transmission setting, click
Cancel.
Administrating the Camera

Basic Operations of Administrator Menu

30

Administrating the Camera

The Administrating the Camera section explains how to
set the functions of the camera by the Administrator.
For the monitoring of the camera image, see “Operating
the Camera” on page 16.
This section explains the basic operations and each
option of the Administrator menu.
Note on the display of menu options
The setting menus of this unit will clearly display only
the setting options that you can currently select. The
grayed out options cannot be selected.
Basic Operations of
Administrator Menu
You can use the Administrator menu to set all functions
to suit the user's needs.
Click Setting in the welcome page or in the main
viewer to display the Administrator menu.
How to setup the Administrator
menu
1
Log in the homepage to display the welcome page.
You can learn how to log in on page 17 “Logging in
as a user”.
2
Select the viewer language on the welcome page.
Click English or Japanese at the bottom of the
welcome page.
3
Click Setting on the welcome page.
The authentication dialog appears. Enter the user
name and password for Administrator.
The user name “admin” and password “admin” are
set at the factory for the Administrator.
Administrator menu appears.
The following steps also display the Administrator
menu.
1 Click Enter in the welcome page to display the
main viewer.
2 Click in the main viewer.
3 Enter the user name and password for
Administrator.
4
Click the menu name (example: System) on the left
side of the Administrator menu.
The clicked menu appears.
Example: “System” menu
5
Select the required tab above the menu, and set each
setting option in the tab.
Example: “Date & time” tab of “System” menu
See pages 32 to 84 for details of the menu tabs and
setting options.
6
After setting, click OK.
The settings you have made become active.
Click Cancel to invalidate the set values and return
to the previous settings.
Buttons common to every menu
The following buttons are displayed on all the menus.
The functions of the buttons are the same on every
menu.
Click this button to validate the settings.
Loading...
+ 81 hidden pages