SHARP ERA320UP, ER-A320 Service Manual

ELECTRONIC

CASH REGISTER

MODEL ER-A320

(For "U" & " A " version)

SRV KEY: LKGIM7113RCZZ PRINTER: UCR-812A

CONTENTS

CHAPTER 1. SERVICE (SRV) MODE...............................................................	1
CHAPTER 2. PROGRAM (PGM) MODE ...........................................................	9
CHAPTER 3. OP X/Z X1/Z1, X2/Z2 MODE .....................................................	22

Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

This document has been published to be used

SHARP CORPORATION	for after sales service only.
	The contents are subject to change without notice.

CHAPTER 1. SERVICE (SRV) MODE

The SRV key is used for operating in the SRV mode.

1. SRV reset (Program Loop Reset)

Used to return the machine back to its operational state after a lockup has occurred.

Procedure

· Method 1

1)Unplug the AC cord from the wall outlet.

2)Set the mode switch to (SRV’) position.

3)Plug in the AC cord to the wall outlet.

4)Turn to (SRV) position from (SRV’) position.

· Method 2

1)Set the mode switch to PGM position.

2)Unplug the AC cord from the wall outlet.

3)While holding down JOURNAL FEED key and RECEIPT FEED key, plug in the AC cord from the wall outlet.

Note: 1. The ER-A320 printer will cycle and print the following on the journal

2

2. Master reset (All memory clear)

Used to clear all memory contents and return machine back to initial settings.

(Returns keyboard back to the default keyboard layout.)

Procedure

1)Unplug the AC cord from the wall outlet.

2)Set the MODE switch to the (SRV’) position.

3)Plug in the AC cord to the wall outlet.

4)While holding down JOURNAL FEED key, turn from (SRV’) position to the (SRV) position.

Note: 1. The ER-A320 display will flash the "." decimal point at the right most position and will beep 3 times.

2.The ER-A320 printer will cycle and print the following on the journal

1

3. Reading of the SRV mode program

List of program report

JOB#	REPORT NAME

900

SRV mode program full item report (Not included the keyboard layout)

950 Keyboard layout report

[JOB# 900]

All parameters contained for the SRV mode as listed

Key operation

· SRV mode

900 @/FOR CA/AT

· PGM mode

9900 @/FOR CA/AT

STAMP

Date

Programming contents (JOB#/Data)

Z1 Counter

Z2 Counter

GT 1

GT 2

GT 3

Training GT

Machine No.- Concective No.

Time

[JOB# 950]

Keyboard layout programming report

Key operation

SRV mode

950 @/FOR CA/AT

PGM mode

9950 @/FOR CA/AT

Key code / Key position code

Key is not stored.

Service mode programming

The following are the key operation required for programming.

(In SRV mode)

	0
XXX	@/FOR [A] [B] [C] [D] CA/AT
(Job#)	(DATA)

(In PGM mode)

JOB#901-A must be set to "0"

	0
9XXX	@/FOR [A] [B] [C] [D] CA/AT
(Job#)	(DATA)

Details of [A] [B] [C] [D] will be discussed at each item description.

mark is MRS setting.

[JOB#901] : MRS = 0002

#901-A : 1. SRV programming in PGM mode
	1. SRV programming in PGM mode				901-A
		Enable			0
		Disable			4
#901-B :	1. TAX system
	1. Tax system				901-B
	Auto tax 1-4 & manual tax				0
	CANADIAN TAX (Type to Type )				6
	CANADIAN TAX				7
	(Type : VAT on TAX)
#901-C :	1. Rounding system
	1. Rounding system				901-C
		Normal			0
	SINGAPORE				8
#901-D : 1. "00"key or "000"key selection
	2. TAB setting
	1. "00"key or "000"		2. TAB setting		901-D
	selection
				0	0
	"00"key			0.0	1
				0.00	2
				0.000	3
				0	4
	"000"key			0.0	5
				0.00	6
				0.000	7

[JOB#902] NOT USED : MRS = 0000

[JOB#903] NOT USED : MRS = 0000

[JOB#904] MRS = 0000

#904-A : 1.		Printing of date
		1. Printing of date	904-A
		Yes	0
		No	4
#904-B : 1.		Printing of consecutive No.
		1. Printing of consecutive No.
		Yes	0
		No	4
#904-C, D : Not used (Fixed at "00")
[JOB#905] MRS = 0105
#905-A : 1.		Taxable 4 subtotal print on X/Z report.

2.Gross Tax 4 and refund Tax 4 total print on X/Z report.

3.Net Tax 4 total print on X/Z report.

1. Taxable 4	2. Gross Tax 4 and	3. Nex Tax 4	905-A
SBTL	refund Tax 4
	Print	Print	0
Print		Skip	1
	Skip	Print	2
		Skip	3
	Print	Print	4
Skip		Skip	5
	Skip	Print	6
		Skip	7

#905-B : 1. Tax printing when taxable subtotal is zero.

2.Tax printing when GST is VAT.

3.Tax printing when tax is zero.

	1. Taxable		2. GST is VAT	3. Tax is zero	905-B
	subtotal is zero
			Print	Print	0
	Skip			Skip	1
			Skip	Print	2
				Skip	3
			Print	Print	4
	Print			Skip	5
			Skip	Print	6
				Skip	7
	#905-C : 1. GST EXPT print on X/Z report
			1. GST EXPT		905-C
			Print		0
			Skip		4

#905-D :	1. TAX METHOD			#908-B : GT print on X report
				GT1(NET)	GT2(+)	GT3(-)	908-B
					Skip	Skip	0
						Print	1
				Skip
Type		0				Skip	2
					Print
Type		1				Print	3
Type		2			Skip	Skip	4
Type		3				Print	5
				Print
Type		4				Skip	6
					Print
Type		5				Print	7
Type		6
Type		7		#908-C : 1. Add void-mode transaction data to hourly total report
Type		8		2. Resetting of consecutive number in Z1 resetting
Type		9		1. Add void-mode		2. Resetting of
				transaction to hourly total		consective No. in	908-C
[JOB#906] MRS = 0200				reporet		Z1 resetting
						No	0
#906-A :	1. Not used (Fixed at "0")			No
						Yes	1
#906-B :	1. Hash department setting
						No	4
				Yes
	1. Hash department setting	906-B				Yes	5
	Disable	0
	Enable	2		#908-D : 1. Z1 resetting, resets GT Enable/Disable
#906-C :	1. Split pricing counting				1. GT resetting at Z1		908-D
						No	0
	1. Split pricing counting	906-C				Yes	1
	Quantity	0
	Package	4		[JOB#909] MRS = 2000
				#909-A : 1. Printing of training GT on the X report

#906-D : 1. Fractional quantity
	1. Fractional quantity	906-D
	No	0
	Yes (3 digit decimal place)	1

[JOB#907] MRS = 0010

#907-A, B : Not used (Fixed at "00")

#907-C :	1. Minus Dept./PLU
	1. Minus Dept./PLU	907-C
	Disable	0
	Enable	1
#907-D :	Not used (Fixed at "0")

[JOB#908] MRS = 0700

#908-A : GT print on Z report

GT1 (NET)	GT2(+)	GT3(-)	908-A
	Print	Print	0
Print		Skip	1
	Skip	Print	2
		Skip	3
	Print	Print	4
Skip		Skip	5
	Skip	Print	6
		Skip	7

2. Printing of training GT on the Z report
1. Printing of training GT	2. Printing of training	909-A
on the X report	GT on the Z report
Skip	Print	0
	Skip	1
Print	Print	2
	Skip	3

#909-B : Not used (Fixed at "0")

#909-C : 1. Printing of data in void-mode totalizer and manager void totalizer on Z2 report

2. Printing of data in void-mode totalizer and manager void totalizer on Z1 report

1. Void-mode totalizer on	2. Void-mode
Z2 printing	totalizer on Z1	909-C
	printing
Print	Print	0
	Skip	2
Skip	Print	4
	Skip	6

#909-D : Not used (Fixed at "0")

[JOB#910] NOT USED : MRS = 0000 [JOB#911] MRS = 0000

#911-A : 1. Fraction treatment

1. Fraction treatment	911-A
Round off	0
Round up	1
Round down	2

#911-B, C, D : Not used (Fixed at "000")

[JOB#912] MRS = 0040

#912-A : 1.		Date print format
		Date format	912-A
		Month/Day/Year	0
		Day/Month/Year	1
		Year/Month/Day	2
#912-B : 1.		Time system
		1. Time system	912-B
		12H	0
		24H	1
#912-C : 1.		After transaction receipt format
		1. After transaction receipt	912-C
		Total only	0
		Detail	4

#912-D : Not used (Fixed at "0")

[JOB#913] MRS = 0104

#913-A : 1. VP format on Receipt/Journal 2. Content of TOTAL VP amount

1. VP format	2. VP amount	913-A
Date & amount	Total amount	0
	Tendered amount	1
Machine# & amount	Total amount	2
	Tendered amount	3

#913-B : 1. Printing of SBTL

2.Printing of MDSE SBTL upon key depression

3.Escape the compulsion of VP

NOTE : Must turn to MGR mode and depress

				PRINT		keys to escape validation
					2. MDSE		3. Escape the
	1. SBTL Print					SBTL print	compulsory of	913-B
							VP
						No	Disable	0
	No						Enable	1
						Yes	Disable	2
							Enable	3
						No	Disable	4
	Yes						Enable	5
						Yes	Disable	6
							Enable	7

#913-C : 1. Buzzer off 2sec. after lock error. 2. Buffered keyboard

1. Error beep	2. Buffered keyboard	913-C
2-sec. off	Yes	0
	No	1
Constant	Yes	2
	No	3

#913-D : 1.Drawer closing operation

2.Error mode

3.Key catch Sound

1.Drawer closed	2. Error mode	3. Key catch	913-D
compulsory		sound
	All lock error	Yes	0
Non-compulsory		No	1
	Miss operation	Yes	2
	(One shot error)	No	3
	All lock error	Yes	4
Compulsory		No	5
	Miss Operation	Yes	6
	(One shot error)
		No	7

[JOB#914] MRS = 1003

#914-A :	1.Tax delete operation
	1.Tax delete	914-A
	lnhibit	0
	Enable	1
#914-B : 1.No-sale after NON ADD code entry
	1. No-sale after # entry	914-B
	Disable	0
	Enable	1
#914-C :	1. Void mode
	1.Void mode	914-C
	Enable	0
	Disable	2

#914-D : 1. Manual tax Disable/Enable

2.CHECK CASHING Enable/Disable

3.Non-add code entry Disable/Enable

1. Manual tax	2. CHECK	3. Non-add	914-D
	CASHING	code entry
	Disable	Enable	0
Enable		Disable	1
	Enable	Enable	2
		Disable	3
	Disable	Enable	4
Disable		Disable	5
	Enable	Enable	6
		Disable	7

[JOB#915] MRS = 0000

#915-A, B : Not used (Fixed at "00")

#915-C : 1. ST%, ST(-) as many times needed/operation only once

1. ST%, ST(-) as many times	915-C
needed/operation only once
Unlimited	0
Once only	2

#915-D : Not used (Fixed at "0")

[JOB#916] MRS = 0000

#916-A, B: Not used (Fixed at "00")

#916-C : 1. Negative merchandise subtotal

2.Subtotal entry compulsory before tendering

3.Subtotal entry before direct non-tendering finalization

1. Negative	2. Subtotal entry	3. Subtotal entry
merchan-	compulsory	before direct	916-C
dise	before	non-tendering
subtotal	tendering	finalization
	Non-compulsory	Non-compulsory	0
Allow		Compulsory	1
	Compulsory	Non-compulsory	2
		Compulsory	3
	Non-compulsory	Non-compulsory	4
Disallow		compulsory	5
	Compulsory	Non-compulsory	6
		Compulsory	7

#916-D : 1. Coupon PLU printing on X/Z report

2.Net sales subtotaI (NET1) printing on X/Z report

3.CHECK change total printing on X/Z report

1. Print coupon	2. Print net sales	3. Print CHK
PLU’s on	SBTL (NET1) on	CHANGE on	916-D
general report	general report	general report
	Print	Print	0
Print		Skip	1
	Skip	Print	2
		Skip	3
	Print	Print	4
Skip		Skip	5
	Skip	Print	6
		Skip	7

[JOB#917] MRS = 0000

#917-A : 1. Printing of Taxable 1 subtotal on X/Z report

2.Printing of Gross Tax 1 and refund Tax 1 total on X/Z report

3.Printing of NetTax 1 total on XR report

1. Taxable 1	2. Gross Tax 1 and	3. Net Tax 1 total
subtotal on	refund Tax 1	on X/Z report	917-A
X/Z report	total on X/Z
	report
	Print	Print	0
Print		Skip	1
	Skip	Print	2
		Skip	3
	Print	Print	4
Skip		Skip	5
	Skip	Print	6
		Skip	7

#917-B : 1. Printing of Taxable 2 subtotal on X/Z report

2.Printing of Gross Tax 2 and refund Tax 2 total on X/Z report

3.Printing of Net Tax 2 total on X/Z report

1. Taxable 2	2. Gross Tax 2 and	3. Net Tax 2
subtotal on	refund Tax 2 total	total on X/Z	917-B
X/Z report	on X/Z report	report
	Print	Print	0
Print		Skip	1
	Skip	Print	2
		Skip	3
	Print	Print	4
Skip		Skip	5
	Skip	Print	6
		Skip	7

#917-C : 1. Printing of Taxable 3 subtotal on X/Z report

2.Printing of Gross Tax 3 and refund Tax 3 total on X/Z report

3.Printing of Net Tax 3 total on X/Z report

1. Taxable 3	2. Gross Tax 3 and	3. Net Tax 3
subtotal on	refund Tax 3 total	total on X/Z	917-D
X/Z report	on X/Z report	report
	Print	Print	0
Print		Skip	1
	Skip	Print	2
		Skip	3
	Print	Print	4
Skip		Skip	5
	Skip	Print	6
		Skip	7

#917-D : 1. Printing of Total Tax amount on X/Z report

2.Printing of Gross manual Tax and refund manual Tax on X/Z

3.Printing of Net manual Tax total on X/Z report

1. Total Tax	2. Gross manual	3. Net manual
Amount	Tax and Refund	Tax total on	917-D
	manual Tax on	X/Z report
	X/Z report
	Print	Print	0
Print		Skip	1
	Skip	Print	2
		Skip	3
	Print	Print	4
Skip		Skip	5
	Skip	Print	6
		Skip	7

[JOB#918] MRS = 2000

#918-A : 1. Dirrect non-tendering finalization after previous tender entry

1. Dirrect non-tendering finalization	918-A
after previous tender entry
Disable	0
Enable	2

#918-B, C, D : Not used (Fixed at "000")

[JOB#919] MRS = 0000

#919-A, B, C: Not used (Fixed at "000")

919-D : 1. Foreign currency format
	1. Foreign currency	919-D
	Not	0
	Omit digits lower than TAB position	1

[JOB#930 ~ 931] MRS = 0000

RESET REPORT COUNTER

"0000"

Job# @/FOR ABCD CA/AT

Initial value of Z counter

JOB#

Function

930Z1 report counter

931Z2 report counter

[JOB#942, 943, 969] MRS = 0000000000000

GT COUNTER PRESETTING

0

Job# @/FOR XXXXXXXXXXXXX CA/AT

	13 digits
JOB#	Function
942	GT2 (Positive GT)
943	GT3 (Negative GT)
969	TRAINING GT

Note : GT1 is obtained by the following calculation.

Equation: GT1 =GT2-GT3

[JOB#950] MRS = STANDARD KEY LAYOUT

Free key layout (Except for department keys and direct PLU keys.)

		Initial setting
		Key number manual
		increment
		Key number automatic
		increment
950	@/FOR	XXX	Free key	CA/AT
		Key No.	@/FOR
			To inhibit
			SBTL
			To skip

XXX : Key No. = 17 ~ 140

FUNCTION KEY LIST

Key No.		Key name
1	0 key (Fixed key)
2	1 key (Fixed key)
3	2 key (Fixed key)
4	3 key (Fixed key)
5	4 key (Fixed key)
6	5 key (Fixed key)
7	6 key (Fixed key)
8	7 key (Fixed key)
9	8 key (Fixed key)
10	9 key (Fixed key)	,
11	00 key (Fixed key)
12	Decimal point (Fixed key)
13	CL(Fixed key)
14	@/FOR (Fixed key)
15	SBTL (Fixed key)
16	CA/AT (Fixed key)
17	CASH2
18	MDSE SBTL
19	PLU/SUB
20	TAX1 SHIFT
21	TAX2 SHIFT
22	TAX3 SHIFT
23	TAX4 SHIFT
24	(Reserved)
25	PRINT
26	RCPT
27	VOID
28	REFUND
29	%1
30	%2
31	(-)1
32	(-)2
33	TAX
34	AUTO
35	AUTO2
36	(Reserved)
37	(Reserved)
38	CHECK
39	CHARGE1
40	CHARGE2
41	CONV1
42	CONV2
43	CONV3
44	CONV4
45	(Reserved)
46	RA
47	PO
48	(Reserved)
49	DEPT#
50	NS
51	ESCP
101	DEPT.1
102	DEPT.2
103	DEPT.3
104	DEPT.4