Samsung SM-G386W User Manual

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SM-G386W

User Manual

English (CA). 09/2014. Rev.1.0

www.samsung.com

About this manual

This device provides high quality mobile communication and entertainment using Samsung’s high standards and technological expertise. This user manual is specially designed to detail the device’s functions and features.

•Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Images and screenshots may differ in appearance from the actual product.

•Content may differ from the final product, or from software provided by service providers or carriers, and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.samsung.com.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Applications related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Available features and additional services may vary by device, software, or service provider.

•Applications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customize the operating system may cause the device or applications to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services. To avoid additional charges, select an appropriate data tariff plan. For details, contact your service provider.

About this manual

•Default applications that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an application provided with the device, contact a Samsung Service Centre. For user-installed applications, contact service providers.

•Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Note: notes, usage tips, or additional information

This guide is protected under international copyright laws.

No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.

About this manual

Trademarks

•SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.

•Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

•Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.

•All other trademarks and copyrights are the property of their respective owners.

IC Notice

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1)this device may not cause interference, and

(2)this device must accept any interference, including interference that may cause undesired operation of the device.

Table of Contents

Getting started

7Device layout

8Buttons

9Package contents

10Installing the SIM or USIM card and battery

13 Charging the battery

15 Inserting a memory card

17Turning the device on and off

18Holding the device

18 Locking and unlocking the device

18 Adjusting the volume

18 Switching to silent mode

39 Upgrading the device

39 Viewing help information

Communication

40	Phone
44	Contacts

47Messages

48Email

50Gmail

51Hangouts

51Google+

52Photos

Basics		Web & network
19	Indicator icons	53	Internet
20	Using the touch screen	56	Bluetooth
24	Control motions	57	NFC
26	Notifications	58	S Beam
27	Home screen
29	Using applications	Media
30	Applications screen	Media
31	Entering text	59	Music
34	Connecting to a Wi-Fi network	61	Camera
35	Setting up accounts	64	Gallery
36	Transferring files	67	Video
37	Securing the device	68	YouTube

Table of Contents

Application & media stores

69Play Store

70Galaxy Apps

70Play Books

71Play Music

71Play Games

71Play Newsstand

Utilities

72Memo

73S Planner

76Dropbox

76Cloud

77Clock

79Calculator

79Voice Recorder

81S Voice

82Google

83Voice Search

83My Files

84TripAdvisor

Travel & local

86 Maps

Settings

87 About Settings

87 QUICK SETTINGS

87 NETWORK CONNECTIONS

91CONNECT AND SHARE

92SOUND AND DISPLAY

95PERSONALIZATION

96MOTION

96USER AND BACKUP

97SYSTEM

105 APPLICATIONS

Accessibility

112 About Accessibility

112Using the Home button to open accessibility menus

113Voice feedback (TalkBack)

122Changing the font size

122Magnifying the screen

122Setting notification reminders

123Reversing the display colours

123Setting flash notification

123Turning off all sounds

123Hearing aids

124Caption settings

124Adjusting the sound balance

125Mono audio

125 Assistive menu

127Setting tap and hold delay options

127Interaction control

127Answering and ending calls

128Using single tap mode

128Managing accessibility settings

129Using other useful features

Troubleshooting

Health and Safety

Getting started

Device layout

Front camera

Earpiece

Proximity sensor

Power button

Touch screen

Home button

Recent apps button

Back button

Microphone

Multipurpose jack

Rear camera

Flash

Headset jack

Sub antenna

GPS antenna

Back cover	Volume button
	Speaker

NFC antenna (on the

battery)

Main antenna

Getting started

•Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

•Be careful not to damage the main and sub antennas with sharp objects. If the antenna area is scratched or damaged, the device and antenna performance may be affected.

•Do not use a screen protector. This causes sensor malfunctions.

•Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.

Buttons

Button	Function
Power	•	Press and hold to turn the device on or off.
Power	•	Press to turn on or lock the screen.
	•	Press to turn on or lock the screen.

	•	Tap to open the list of recent apps.
Recent apps	•	Tap and hold to access additional options for the current
		screen.

	•	Press to turn on the screen while the screen is locked.
Home	•	Press to return to the Home screen.
Home	•	Press twice to launch S Voice.
	•	Press twice to launch S Voice.
	•	Press and hold to launch Google.
Back	•	Tap to return to the previous screen.

Volume	•	Press to adjust the device volume.

Getting started

Package contents

Check the product box for the following items:

•Device

•Battery

•Charger

•Quick start guide

•The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Other accessories may not be compatible with your device.

•Use only Samsung-approved accessories. Malfunctions caused by using unapproved accessories are not covered by the warranty service.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Getting started

Installing the SIM or USIM card and battery

Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery.

•Only microSIM cards work with the device.

•Some LTE services may not be available depending on the service provider. For details about service availability, contact your service provider.

1 Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

Getting started

3 Push the SIM or USIM card into the slot until it locks in place.

• Do not remove the protective tape covering the antenna, as this can damage the antenna.

•Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

•Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

4 Insert the battery.

5 Replace the back cover.

Getting started

Removing the SIM or USIM card and battery

Remove the back cover. Pull out the battery.

3 Push the SIM or USIM card until it disengages from the device, and then pull it out.

Getting started

Charging the battery

Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the device by connecting them via the USB cable.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple applications at once, network applications, or applications that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these applications after fully charging the battery.

Charging with the charger

Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Getting started

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device.

•While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

Do not remove the battery before removing the charger. This may damage the device.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Checking the battery charge status

When you charge the battery while the device is off, the following icons will show the current battery charge status:

Charging

Fully charged

Getting started

Reducing the battery consumption

Your device provides options that help you save battery power. By customizing these options and deactivating features in the background, you can use the device longer between charges:

•When you are not using the device, switch to sleep mode by pressing the Power button.

•Close unnecessary applications with the task manager.

•Deactivate the Bluetooth feature.

•Deactivate the Wi-Fi feature.

•Deactivate auto-syncing of applications.

•Decrease the backlight time.

•Decrease the brightness of the display.

Inserting a memory card

Your device accepts memory cards with maximum capacity of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•Use caution to insert the memory card right-side up.

•The device supports the VFAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the SD memory card folder.

Getting started

Remove the back cover.

Insert a memory card with the gold-coloured contacts facing downwards.

Push the memory card into the slot until it locks in place.

Replace the back cover.

Removing the memory card

Before removing the memory card, first unmount it for safe removal. On the Home screen, tap

Apps →Settings →Storage →Unmount SD card.

Remove the back cover.

Push the memory card until it disengages from the device, and then pull it out.

Replace the back cover.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Getting started

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap Apps →Settings →Storage →Format SD card → Format SD card →Erase everything.

Before formatting the memory card, remember to make backup copies of all important data stored on the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

When turning on the device for the first time, follow the on-screen instructions to set up your device.

Press and hold the Power button for a few seconds to turn on the device.

•Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals.

•Press and hold the Power button and tap Flight mode to disable the wireless features.

To turn off the device, press and hold the Power button, and then tap Power off.

Getting started

Holding the device

Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

Locking and unlocking the device

When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode. The device is automatically locked if it is not used for a specified period.

To unlock the device, press the Power button or the Home button and flick your finger in any direction within the unlock screen area at the lower part of the screen.

Adjusting the volume

Press the Volume button up or down to adjust the ringtone volume, or to adjust the sound volume when playing music or video.

Switching to silent mode

Use one of the following methods:

•Press and hold the Volume button down until it switches to silent mode.

•Press and hold the Power button, and then tap Mute or Vibrate.

•Open the notifications panel at the top of the screen, and then tap Sound or Vibrate.

Basics

Indicator icons

The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common.

Icon Meaning

No signal

Signal strength

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

/	LTE network connected

Wi-Fi connected

Bluetooth feature activated

GPS activated

Call in progress

Missed call

Smart screen feature activated

Synced with the web

Connected to computer

Basics

Icon Meaning

No SIM or USIM card

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery power level

Using the touch screen

Use only fingers to use the touch screen.

• Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.

•To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognize touch inputs close to the edges of the screen, which are outside of the touch input area.

•Leaving the touch screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touch screen when you do not use the device.

Basics

Finger gestures

Tapping

To open an application, to select a menu item, to press an on-screen button, or to enter a character using the on-screen keyboard, tap it with a finger.

Tapping and holding

Tap and hold an item for more than 2 seconds to access available options.

Basics

Dragging

To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in a part. Double-tap again to return.

Basics

Flicking

Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts.

Pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Control motions

Simple motions allow easy control of the device.

Before using motions, make sure the motion feature is activated. On the Home screen, tap

Apps →Settings →Motions and gestures, and then drag the Motions and gestures switch to the right.

Excessive shaking or impact to the device may result in unintended inputs. Control motions properly.

Rotating the screen

Many applications allow display in either portrait or landscape orientation. Rotating the device causes the display to automatically adjust to fit the new screen orientation.

To prevent the display from rotating automatically, open the notifications panel and deselect

Screen rotation.

•Some applications do not allow screen rotation.

•Some applications display a different screen depending on the orientation. The calculator turns into a scientific calculator when rotated to landscape.

Basics

Picking up

When you pick up the device after it has been idle for some time or when the screen has turned off, it vibrates if you have missed calls or new messages.

Turning over

Turn over the device to mute ringtone or pause media playback (when using the speaker).

Basics

Notifications

Notification icons appear on the status bar at the top of the screen to report missed calls, new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.

From the notifications panel, you can view your device’s current settings. Drag down from the status bar, and then tap to use the following options:

•Wi-Fi: Activate or deactivate the Wi-Fi feature.

•Location: Activate or deactivate the GPS feature.

•Sound: Activate or deactivate silent mode. You can vibrate or mute your device in silent mode.

•Screen rotation: Allow or prevent the interface from rotating when you rotate the device.

•Bluetooth: Activate or deactivate the Bluetooth feature.

•Download booster: Activate or deactivate download booster to download large files faster via Wi-Fi and mobile networks simultaneously.

•U. power saving: Activate or deactivate ultra power-saving mode.

•Toolbox: Hide or show the toolbox icon.

•Mobile hotspot: Activate or deactivate the Wi-Fi tethering feature.

•Screen Mirroring: Connect your device to a large screen.

•NFC: Activate or deactivate the NFC feature.

•Sync: Activate or deactivate auto-syncing of applications.

•Smart stay: Activate or deactivate the smart stay feature.

•Power saving: Activate or deactivate power-saving mode.

•Blocking mode: Activate or deactivate blocking mode. In blocking mode, the device will block notifications. To select which notifications will be blocked, tap Settings → Blocking mode.

•Flight mode: Activate or deactivate flight mode.

•Private mode: Prevent others from using or accessing specific content on the device.

The available options may vary depending on the region or service provider.

To rearrange the options on the notifications panel, open the notifications panel, tap →, tap and hold an item, and then drag the item to another location.

Basics

Home screen

The Home screen is the starting point to access all of the device’s features. It displays indicator icons, widgets, shortcuts to applications, and more.

The Home screen can have multiple panels. To view other panels, scroll left or right.

Changing the Home screen mode

The Home screen has standard and easy modes. In easy mode, you can easily access your favourite contacts, applications, and settings by adding shortcuts to the Home screen.

To switch to easy mode, on the Home screen, tap Apps →Settings →Easy mode → Easy mode →Done.

Rearranging items

Adding an application icon

On the Home screen, tap Apps, tap and hold an application icon, and then drag it into a panel preview.

Basics

Moving an item

Tap and hold an item and drag it to a new location. To move it to another panel, drag it to the side of the screen.

Removing an item

Tap and hold an item, and drag it to the trash can that appears at the top of the Home screen. When the trash can turns red, release the item.

Rearranging panels

Adding a new panel

Tap and hold the screen, scroll left or right and tap .

Moving a panel

Tap and hold the screen, tap and hold a panel preview, and then drag it to a new location.

Removing a panel

Tap and hold the screen, tap and hold a panel preview, and then drag it to the trash can at the top of the screen.

Setting wallpaper

Set an image or photo stored in the device as wallpaper for the Home screen, Lock screen or both.

On the Home screen, tap and hold the screen, tap Wallpapers, tap Home screen, Lock screen, or Home and lock screens. Select an image, resize the frame if necessary, and then set it as wallpaper.

Basics

Using widgets

Widgets are small applications that provide convenient functions and information on your Home screen. To use them, add widgets from the widgets panel to the Home screen.

•Some widgets connect to web services. Using a web-based widget may result in additional charges.

•The widgets available may vary depending on the region or service provider.

Adding widgets to the Home screen

On the Home screen, tap and hold the screen and tap Widgets. Scroll left or right on the widgets panel, and then tap and hold a widget to add it to the Home screen. Put it in a location you want, resize it by dragging the frame if necessary, and then tap anywhere on the screen to save the location of the widget.

Using applications

This device can run many different types of applications, ranging from media to Internet applications.

Opening an application

On the Home screen or the Applications screen, select an application icon to open it.

Opening from recently-used applications

To open the list of recently-used apps, press and select an application icon to open.

Closing an application

Close applications not in use to save battery power and maintain device performance.

Press , tap , and then tap End next to an application to close it. To close all running applications, tap End all. Alternatively, press and hold the Home button, and then tap .

Basics

Applications screen

The Applications screen displays icons for all applications, including any new applications installed.

On the Home screen, tap Apps to open the Applications screen. To view other panels, scroll left or right.

Rearranging applications

This feature is available only in the customizable grid view.

Tap →View as →Customisable grid, tap and hold an application, and then drag it to a new location. To move it to another panel, drag it to the side of the screen.

Organizing with folders

Put related applications together in a folder for convenience.

Tap →Create folder. Enter a folder name and then tap +. Select applications to be placed into the new folder, and then tap Done to save the arrangement.

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