S M A R T P H O N E
User Manual
Please read this manual before operating your device and keep it for future reference.
Legal Notices
WARNING! This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please call 1-800-SAMSUNG (726-7864).
or otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble,
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain
the source code covered under the open source licenses, please visit: opensource.samsung.com
Legal Notices |
i |
TMO_G550T_PP_EN_UM_TN_PEB_061316_FINAL
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED
WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING
FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK
IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
Samsung KNOX
Samsung KNOX™ is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more
information about KNOX, please refer to: samsung.com/us/knox [041516]
Legal Notices |
ii |
|
|
|
|
Samsung Electronics
America (SEA), Inc.
Address:
85 Challenger Road
Ridgefield Park,
New Jersey 07660
Phone:
1-800-SAMSUNG (726-7864)
Internet Address: samsung.com
©2016 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, and Samsung Milk Music are trademarks of Samsung Electronics Co., Ltd.
Other marks are the property of their respective owners.
Note: Screen images are simulated. Appearance of device may vary.
Do you have questions about your Samsung Mobile Device?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: samsung.com/us/support
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device.
Legal Notices |
iii |
|
|
|
|
Legal Information
Important legal information can be accessed in writing on the mobile device or at samsung.com
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE.
Samsung Limited Warranty - This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. You may opt
out by either sending an email to optout@sea.samsung.com with the subject line “Arbitration Opt-Out” or by calling 1-800-SAMSUNG (726-7864). For more detailed procedures, please refer to the “Dispute Resolution Procedures and Arbitration and Opt-Out” section of the Limited Warranty.
Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings
> About device > Legal information >
Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at:
English samsung.com/us/Legal/Phone-HSGuide
Spanish samsung.com/us/Legal/Phone-HSGuide-SP
The online version of the End User License Agreement (EULA) for your device can be found online at: samsung.com/us/Legal/SamsungLegal-EULA4
Legal Notices |
iv |
|
|
|
|
Getting Started...................................... |
1 |
Front View.................................................... |
2 |
Back View.................................................... |
4 |
Assemble Your Device.............................. |
6 |
Set Up Your Device................................ |
10 |
Set Up Accounts on Your Device........ |
12 |
Know Your Device............................. |
14 |
Home Screen........................................... |
15 |
Status Bar................................................. |
21 |
Navigation, Motions, and Gestures..... |
23 |
Notification Panel.................................... |
25 |
Enter Text.................................................. |
28 |
Emergency Mode.................................... |
31 |
Calling...................................................... |
33 |
Phone Screen.......................................... |
34 |
Make and Answer Calls......................... |
36 |
Speed Dial................................................ |
42 |
Emergency Calls..................................... |
44 |
Set Up and Access Voicemail.............. |
46 |
Applications.......................................... |
47 |
Apps List................................................... |
48 |
Google Applications............................... |
51 |
Additional Applications.......................... |
54 |
Calculator................................................. |
55 |
Calendar................................................... |
57 |
Camera and Video.................................. |
60 |
Clock......................................................... |
64 |
Contacts................................................... |
67 |
Email.......................................................... |
73 |
Galaxy Apps............................................ |
77 |
Gallery....................................................... |
78 |
Internet...................................................... |
81 |
Memo......................................................... |
84 |
Messages................................................. |
86 |
My Files..................................................... |
90 |
Voice Recorder....................................... |
92 |
Settings................................................... |
94 |
How to Use Settings.............................. |
95 |
Wi-Fi........................................................... |
96 |
Bluetooth................................................ |
100 |
Airplane Mode....................................... |
103 |
Table of Contents |
v |
|
|
|
|
Mobile Hotspot and Tethering............ |
104 |
Data Usage............................................ |
107 |
Mobile Networks................................... |
108 |
More Connection Settings.................. |
109 |
Smart Manager...................................... |
112 |
Applications Settings........................... |
114 |
Sounds and Vibrations........................ |
117 |
Notifications........................................... |
122 |
Display.................................................... |
123 |
Advanced Features............................... |
125 |
Wallpaper................................................ |
126 |
Themes................................................... |
127 |
Home Screen Settings......................... |
128 |
Lock Screen and Security.................. |
129 |
Privacy and Safety................................ |
135 |
Easy Mode............................................. |
138 |
Accessibility........................................... |
139 |
Accounts................................................. |
142 |
Google..................................................... |
144 |
Backup and Reset................................ |
145 |
Language and Input............................. |
148 |
Battery..................................................... |
151 |
Storage................................................... |
152 |
Date and Time Settings....................... |
154 |
About Your Device................................ |
155 |
Table of Contents |
vi |
|
|
|
|
Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.
Earpiece |
|
|
|
|
Proximity sensors |
|
|
|
|
|
Front camera |
|
|
|
|
|
Volume key
Power key
Recent Back
Home key
Getting Started |
2 |
Front View |
|
|
|
•Proximity sensors: Detect the presence of objects near the device.
•Front camera: Take self-portraits and record videos of yourself.
•Power key: Press and hold to turn the device on or off, restart it, or for quick access to Emergency mode. Press to lock or wake up the screen.
•Back: Return to the previous screen or close a dialog box, menu, or keyboard.
•Home key: Return to the Home screen.
•Recent: Tap to display recent apps.
•Volume key: Adjust the volume of your device’s sounds and audio playback.
•Earpiece: Listen to a call.
Getting Started |
3 |
Front View |
|
|
|
|
|
|
|
|
|
Microphone |
|
|
|
|
|
|
|
|
|
|
|
|
|
Rear camera |
|
|
|
|
|
|
|
Flash |
|
|
|
|
|
Speaker |
|
|
|
|
|
||
|
|
|
|
|
Headset jack |
|
|
|
|
Microphone |
|
|
||||
|
|
|
|
|
USB charger/ |
|
|
|
|
|
Accessory port |
Getting Started |
4 |
Back View |
|
|
|
•Microphone: Record audio and detect voice commands.
•Rear camera: Take pictures and record videos.
•Speaker: Play music and other sounds.
•USB charger/Accessory port: Connect the USB charger (included) and other optional accessories (not included).
•Headset jack: Connect an optional headset (not included).
•Flash: Illuminate subjects in low-light environments when taking a photo or recording video.
Getting Started |
5 |
Back View |
|
|
|
This section helps you to assemble your device.
Remove the Back Cover
Remove the back cover using the slot on the top left of your device.
►►Lift the cover up and to the right of the device.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Install the SIM Card
When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN), available optional services, and other features.
Warning: Please be careful when handling the SIM card to avoid damaging it. Keep all SIM cards out of reach of small children.
►►Carefully slide the SIM card into the SIM card slot.
•Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.
Getting Started |
6 |
Assemble Your Device |
|
|
|
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the card and place it back into the slot if the SIM card is not detected.
Install a Memory Card
You can install an optional microSD™ or microSDHC™ memory card (not included) to add more memory space to your device.
Note: A memory card can be installed at any time. It is not necessary to install it prior to using the device.
►►Slide the memory card into the slot with the gold contacts facing down.
Install the Battery
1.Insert the battery into the opening on the back of the device, making sure the connectors align.
2.Gently press down to secure the battery.
Getting Started |
7 |
Assemble Your Device |
|
|
|
Replace the Back Cover
1.Place the back cover onto the back of the device and press down.
2.Press along the edge of the back cover until you have a secure seal.
Charge the Battery
Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet.
The battery comes partially charged. A fully discharged battery requires up to four hours of charge time. You can use the device while charging.
Note: It is recommended you fully charge the battery before using your device for the first time.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
1. Insert the USB cable into the port.
2.Connect the USB cable to the charging head, and then plug the charging head into a standard outlet.
3.Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete.
Getting Started |
8 |
Assemble Your Device |
|
|
|
When to Charge the Battery
When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals.
In this condition, your device conserves its remaining battery power by dimming the screen.
When the battery level becomes too low, the device automatically turns off.
For a quick check of your battery level:
►►View the battery charge indicator located in the top right corner of your device’s display. A solid color ( ) indicates a full charge.
You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see “Battery” on page 151.
Getting Started |
9 |
Assemble Your Device |
|
|
|
Turn Your Device On or Off
The instructions below explain how to turn your device on or off.
Turn the Device On
►►Press and hold the Power key until the device turns on.
Turn the Device Off
1.Press and hold the Power key until the Device options menu is displayed.
2.Tap Power off, and confirm if prompted.
Reset the Device
If your device stops responding to taps or finger gestures and you are unable to turn it off, you can reset your device.
►►Press and hold the Power key and the Volume down key at the same time for more than seven seconds.
Initial Set Up
The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device.
Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more.
Note: Voice Assistant provides voice prompts and descriptions of items on the screen to improve accessibility. During setup, you can enable or disable Voice Assistant by pressing the Home key quickly three times.
Getting Started |
10 |
Set Up Your Device |
|
|
|
Secure Your Device
Use your device’s screen lock features to secure your device.
Lock the Device
By default, the device locks automatically when the screen times out.
To lock the device:
►►Press the Power key.
Unlock the Device
The default Screen lock on your device is Swipe.
Note: To choose a more secure screen lock, see “Set a Screen Lock” on page 129.
To unlock the device:
►►Press the Power key or Home key, and then drag your finger across the screen.
Getting Started |
11 |
Set Up Your Device |
|
|
|
Samsung Account
Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for
the first time, set up your existing Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your Samsung account on
your device at any time, use Accounts settings. For more information,
see “Accounts” on page 142.
►►From a Home screen, tap Apps >
Settings > Accounts >
Add account > Samsung account.
Google Account
Your new device uses your Google™ Account to fully utilize its Android™ features, including Gmail™,
Google Hangouts™, and the Google Play™ store.
When you turn on your device for the first time, set up your existing Google Account or create a new Google Account.
– or –
To create a new Google Account or set up your Google Account on your device at any time, use Accounts settings. For more information, see “Accounts” on page 142.
►►From a Home screen, tap Apps >
Settings > Accounts > Add account > Google.
Getting Started |
12 |
Set Up Accounts on Your Device |
|
|
|
Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. For example, if your device is lost or stolen and a factory data reset is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. For more information, see “Factory Data Reset” on page 146.
Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.
Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. For more information, see google.com.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.
1.From a Home screen, tap Apps >
Settings.
2.Tap Accounts > Google.
•If you have more than one Google Account set up on your device, tap the account you want to remove.
3.Tap More > Remove account.
Getting Started |
13 |
Set Up Accounts on Your Device |
|
|
|
Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.
Warning: Please note that a touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty.
The Home screen is the starting point for using your device.
Status bar
Widget |
|
|
|
|
App folder |
|||||
|
|
|
||||||||
App shortcuts |
|
|
|
|
|
|
||||
|
|
|
|
|
|
|||||
|
|
|
|
|
|
|
||||
Home screen indicator |
|
|
|
|
|
|
Apps list |
|||
|
|
|
|
|
|
|||||
|
|
|
|
|||||||
Primary app shortcuts |
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|||
|
|
|
|
|
|
|
|
|
|
|
Know Your Device |
15 |
Home Screen |
|
|
|
•Status bar: Displays device status icons (right) and notification icons (left). For more information, see “Status Bar” on page 21.
•App folder: Groups multiple apps into a folder.
•Apps list: Allows quick access to all of your applications.
•Primary app shortcuts: Display these shortcuts on all Home screens.
•Home screen indicator: Indicates which Home screen is currently visible.
•App shortcuts: Launches your favorite applications.
•Widget: Runs as a simple application extension (not a shortcut) on a Home screen.
Know Your Device |
16 |
Home Screen |
|
|
|
Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers.
To access Home screen manager:
►►From a Home screen, pinch the screen.
– or –
Touch and hold an empty space on the screen.
Manage Home Screens
Your device comes with multiple Home screens to hold app shortcuts and widgets. You can add, remove, change the order of screens, as well as choose a different main Home screen.
1.From a Home screen, pinch the screen.
2.Use these options to manage screens:
•Add a screen: Swipe to the end of the screens, and then tap Add.
•Remove a screen: Touch and hold a screen, and then drag it to
Remove.
•Set a screen as the main Home screen: Tap Main Home screen at the top of a screen. This screen is displayed when you press the
Home key.
•Change the order of screens: Touch and hold a screen, and then drag it to a new position.
Wallpapers
Change the look of the Home and Lock screens with wallpaper. You can display a favorite picture or choose from preloaded wallpapers.
1.From a Home screen, pinch the screen.
2.Tap Wallpapers to customize.
For more information, see “Wallpaper” on page 126.
To access Wallpaper settings:
►►From a Home screen, tap Apps >
Settings > Wallpaper.
Know Your Device |
17 |
Home Screen |
|
|
|
Widgets
Widgets are simple application extensions that run on a Home screen. There are many kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and
many others.
Add a Widget to a Home Screen
You can add a widget to a Home screen.
1.From a Home screen, pinch the screen.
2.Tap Widgets.
3.Touch and hold a widget, drag it to a Home screen, and release it.
Remove a Widget
You can remove a widget that you added to a Home screen.
1.From a Home screen, touch and hold a widget to release it.
2.Drag the widget to Remove and release it.
Note: Removing a widget does not delete the widget, it just removes the widget from the Home screen.
Themes
Set visual themes for all system screens and icons on your device.
1.From a Home screen, pinch the screen.
2.Tap Themes to customize.
For more information, see “Themes” on page 127.
To access Theme settings:
►►From a Home screen, tap Apps >
Settings > Themes.
Screen Grid
Change the number of icons that can be placed on each Home screen by changing the Screen grid dimensions.
1.From a Home screen, pinch the screen.
2.Tap Screen grid.
3.Tap a dimension option (4 x 4, 4 x 5, or 5 x 5) to preview its appearance. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically.
4.Tap Apply to apply the selected dimensions.
Know Your Device |
18 |
Home Screen |
|
|
|
App Shortcuts |
Folders |
You can use app shortcuts to launch an app from any Home screen.
Place folders on a Home screen to organize items.
Add a Shortcut to a Home Screen
You can add a shortcut to a Home screen.
1.From a Home screen, tap Apps.
2.Touch and hold an app shortcut, drag it to a Home screen, and then release it.
Remove a Shortcut
You can remove a shortcut that you added to a Home screen.
1.Touch and hold an app shortcut to release it.
2.Drag the app shortcut to Remove and release it.
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the Home screen.
Create a Folder
You can create an app folder on a Home screen.
1.From a Home screen, touch and hold an app shortcut and drag it on top of another app shortcut until a highlighted box appears.
2.Release the app shortcut to create the folder.
•Enter folder name: Enter a name for the folder.
• Palette: Change the color.
• Add application: Place more apps in the folder. Tap apps to select them, and then tap Add.
3.Tap anywhere outside of the folder to close it.
•To add more apps, touch and hold an app shortcut and drag it to the folder.
Know Your Device |
19 |
Home Screen |
|
|
|
Remove a Folder from a Home Screen
You can remove a folder that you added to a Home screen.
1.Touch and hold the folder until it detaches.
2.Drag the folder to Remove and release it.
Know Your Device |
20 |
Home Screen |
|
|
|
The Status bar at the top of the Home screen provides device information (such as network status, battery charge, and time) on the right side and notification alerts on the left.
Status Icons
Battery full: Battery is fully charged.
Battery low: Battery is low.
Battery charging: Battery is charging.
Vibrate mode: Vibrate mode is enabled.
Mute mode: Mute mode is enabled.
Status Icons
4G LTE active: The device is connected to a 4G LTE wireless network.
Signal strength: Cellular network signal strength.
Network not available: No wireless network is available.
Wi-Fi active: Wi-Fi is active.
Wi-Fi available: A Wi-Fi network is available.
Know Your Device |
21 |
Status Bar |
|
|
|
Notification Icons
Missed call: A call has been missed.
Call in progress: A call is in progress.
Call on hold: A call is on hold.
New email: New email has arrived.
New Gmail: New Gmail has arrived.
New voicemail: New voicemail message has been received.
New message: New text or multimedia message has arrived.
File download in progress: Download of a file or app is in progress.
File upload in progress: File is being uploaded or sent.
GPS active: Location service (GPS) is active and acquiring a signal.
Notification Icons
App updates available: App updates are available from the Google Play™ store.
App updates complete: App installation or updates are complete.
Know Your Device |
22 |
Status Bar |
|
|
|
Learn the basics for how to navigate through your device.
Touchscreen Navigation
Use the following motions and gestures on your touchscreen to navigate the device.
Tap
Lightly tap items to select or launch them.
•Tap the keyboard to enter characters or text.
•Tap an item to select it.
•Tap an app shortcut to launch the application.
Touch and Hold
Touch and hold items on the screen to activate them.
•Touch and hold a widget on a Home screen to move it.
•Touch and hold a field to display a popup menu of options.
Swipe
Lightly drag your finger vertically or horizontally across the screen.
•Swipe the screen to unlock the device.
•Swipe the screen to scroll through the Home screens or menu options.
Drag
Touch and hold an item, and then move it to a new location.
•Drag an app shortcut to add it to a Home screen.
•Drag a widget to place it in a new location on a Home screen.
Pinch and Spread
Pinch the screen using your thumb and forefinger or spread by moving your fingers apart.
•Pinch the screen to zoom out while viewing a picture or a web page.
•Spread your fingers on the screen to zoom in while viewing a picture or a web page.
Know Your Device |
23 |
Navigation, Motions, and Gestures |
|
|
|