Samsung SM-A500FQ, SM-A500FU, SM-A500Y User Manual

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SM-A500F/DS SM-A500F SM-A500FQ SM-A500FU

SM-A500G/DS SM-A500G SM-A500Y

User Manual

English. 12/2014. Rev.1.1

www.samsung.com

Table of Contents

Read me first

Getting started

7Package contents

8Device layout

10Using the SIM or USIM card and battery

18 Using a memory card

21 Turning the device on and off

21 Locking and unlocking the screen

Network connectivity

40Mobile data

40Wi-Fi

41Tethering and Mobile hotspot

Motions & usability features

43 Motions and gestures

46 Multi window

49 One-handed operation

Basics

22 Using the touch screen

25 Home screen layout

29 Notifications and quick setting panels

32 Opening apps

32 Installing or uninstalling apps

34 Entering text

37Screen capture

37My Files

38Power saving feature

39Viewing help information

Personalising

50 Managing the Home and Apps screens

52Setting wallpaper and ringtones

53Changing the screen lock method

54Private mode

55Easy mode

56Transferring data from your previous device

57Setting up accounts

Phone

58 Making calls

60Receiving calls

61Options during calls

Table of Contents

Contacts

63 Adding contacts

63Importing and exporting contacts

64Searching for contacts

Messages & email

65 Messages

67 Email

Camera

69 Basic shooting

71 Shooting modes

74 Camera settings

Gallery

76Viewing content on the device

77Viewing content stored on other devices

Safety assistance

78Emergency mode

79Help message

Useful apps and features

80 S Finder

80 S Planner

82 S Voice

83Internet

84Music

86Video

88Studio

89Clock

91Calculator

91Memo

92Voice Recorder

93Dropbox

94Flipboard

94Radio

96Google apps

Connecting with other devices

98 Bluetooth

100 Wi-Fi Direct

102 NFC

104S Beam

105Quick Connect

106Screen Mirroring

108Mobile printing

Device & data manager

109Upgrading the device

110Transferring files between the device and a computer

111Backing up and restoring data

111 Performing a data reset

Table of Contents

Settings

112	About Settings
112	QUICK SETTINGS
112	CONNECTIONS
117	DEVICE
121	PERSONALISATION
124	SYSTEM
130	APPLICATIONS

Troubleshooting

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps →Settings → About device.

•Supported features may differ or be labelled differently depending on whether your device is a single or dual SIM model.

Read me first

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Note: notes, usage tips, or additional information

Getting started

Package contents

Check the product box for the following items:

•Device

•Quick start guide

•The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Getting started

Device layout

Microphone

Earpiece

Touch screen

Home button

Recent apps button

Microphone

Flash

Rear camera

Main antenna

Proximity/Light sensor

Front camera

Power button

SIM card / Memory card tray (dual SIM models)

Memory card tray (single SIM models)

SIM card tray

Back button

Headset jack

Multipurpose jack

GPS antenna

NFC antenna

Volume button

Speaker

Getting started

•Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.

Buttons

Button	Function
Power	•	Press and hold to turn the device on or off.
Power	•	Press to turn on or lock the screen.
	•	Press to turn on or lock the screen.

	•	Tap to open the list of recent apps.
Recent apps	•	Tap and hold to access additional options for the current
		screen.

	•	Press to turn on the screen while the screen is locked.
Home	•	Press to return to the Home screen.
Home	•	Press twice to launch S Voice.
	•	Press twice to launch S Voice.
	•	Press and hold to launch Google.

Back	•	Tap to return to the previous screen.

Volume	•	Press to adjust the device volume.

Getting started

Using the SIM or USIM card and battery

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

•Only nano-SIM cards work with the device.

•Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

1Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

►Dual SIM models:

►Single SIM models:

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Getting started

2 Pull out the SIM card tray gently from the SIM card tray slot.

►Dual SIM models:

►Single SIM models:

Getting started

3 ►Dual SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 ( 1 ) and the secondary SIM or USIM card on the SIM card tray 2 ( 2 ).

The SIM card tray 2 also serves as the memory card tray. However, you cannot place both the SIM or USIM card and the memory card at the same time.

►Single SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Getting started

4 Insert the SIM card tray back into the SIM card tray slot.

►Dual SIM models:

►Single SIM models:

Getting started

Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

►Dual SIM models:

►Single SIM models:

4 Insert the SIM card tray back into the SIM card tray slot.

Getting started

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager. Tap one or both of the switches for the SIM or USIM cards to activate them.

Changing the display name and icon of SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager. Select a SIM or USIM card and tap Register name or Select icon. Set a display name and icon for each card.

Switching between cards

When two SIM or USIM cards are activated, card selection icons appear on the dashboard of the notifications panel. Open the notifications panel and then select a card.

Getting started

Charging the battery

Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery.

Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Getting started

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device.

•While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Reducing the battery consumption

Your device provides options that help you save the battery power. By customising these options and deactivating features in the background, you can use the device longer between charges:

•When you are not using the device, switch to sleep mode by pressing the Power button.

•Close unnecessary apps using the task manager.

•Deactivate the Bluetooth feature.

•Deactivate the Wi-Fi feature.

•Deactivate auto-syncing of apps.

•Decrease the backlight time.

•Decrease the screen brightness.

Getting started

Using a memory card

Installing a memory card

Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•Use caution to insert the memory card right-side up.

•The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the My Files →SD card folder.

1	Insert the ejection pin into the hole on the memory card tray to loosen the tray.
2	Pull out the memory card tray gently from the memory card tray slot.
3	Place a memory card on the memory card tray with the gold-coloured contacts facing
	downwards.

Getting started

4 Insert the memory card tray back into the memory card tray slot.

►Dual SIM models:

►Single SIM models:

Getting started

Removing the memory card

Before removing the memory card, first unmount it for safe removal. On the Home screen, tap

Apps →Settings →Storage →Unmount SD card.

Insert the ejection pin into the hole on the memory card tray to loosen the tray.

Pull out the memory card tray gently from the memory card tray slot.

Remove the memory card.

Insert the memory card tray back into the memory card tray slot.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or can damage the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap Apps →Settings →Storage →Format SD card →Format SD card →Erase everything.

Before formatting the memory card, remember to make backup copies of all important data stored in the device. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Getting started

Turning the device on and off

Press and hold the Power button for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power button, and then tap Power off.

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Locking and unlocking the screen

Pressing the Power button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power button or the Home button and flick your finger in any direction within the unlock screen area.

You can change the unlock code to unlock the screen. Refer to Changing the screen lock method for more information.

Basics

Using the touch screen

• Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.

•To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•Leaving the touch screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touch screen when you do not use the device.

•It is recommended to use fingers when you use the touch screen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with a finger.

Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Flicking

Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen layout

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.

To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen. To customise the Home screen, refer to Managing the Home screen.

A widget

An app

A folder

Screen indicators

Favourite apps

Basics

Home screen options

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.

Flipboard Briefing

Use this feature to view the latest articles in various categories. You can get up to date on news that interests you using this feature.

On the Home screen, tap or swipe to the right to open Flipboard Briefing.

Tap GET STARTED when launching this feature for the first time.

Swipe upwards to browse articles in each news category.

To deactivate Flipboard Briefing, tap and hold an empty area on the Home screen. Then, tap Home screen settings and deselect Flipboard Briefing.

Samsung SM-A500FQ, SM-A500FU, SM-A500Y User Manual

Basics

Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen.

Access additional options.

An app

Screen indicators

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon	Meaning
	No signal

/	Signal strength
/	Currently accessing SIM or USIM card (dual SIM models)

	Roaming (outside of normal service area)

	GPRS network connected

	EDGE network connected

	UMTS network connected

	HSDPA network connected

	HSPA+ network connected

/	LTE network connected

	Wi-Fi connected

	Bluetooth feature activated

	GPS activated

	Call in progress

	Missed call

	Smart stay feature activated

	Synced with the web

	Connected to computer

	No SIM or USIM card

Basics

Icon Meaning

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery power level

Notifications and quick setting panels

Using the notifications panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details.

To open the notifications panel, drag the status bar downwards. To close the notifications panel, drag the bar from the bottom of the screen upwards.