Samsung SM-A310F, SM-A310DS User Manual

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SM-A310F

SM-A310F/DS

SM-A310Y

User Manual

English. 05/2016. Rev.1.0

www.samsung.com

Table of Contents

Basics

4Read me first

5Package contents

6Device layout

8	Battery
11	SIM or USIM card
16	Memory card

18Turning the device on and off

19Touchscreen

22 Home screen

28Lock screen

29Notification panel

31Entering text

33Screen capture

33Opening apps

33Transferring data from your previous device

35 Device and data management

38Sharing files with contacts

39Emergency mode

Applications

40Installing or uninstalling apps

41Phone

46	Contacts
48	Messages
51	Internet

52Email

53Camera

61Gallery

63Smart Manager

65S Planner

66S Voice

68Music

69Video

70Voice Recorder

71My Files

72Memo

72Clock

74Calculator

75Radio

76Google apps

Settings

78	Introduction
78	Wi-Fi
80	Bluetooth
82	Flight mode

82Mobile hotspot and tethering

83Data usage

84SIM card manager (dual SIM models)

85Mobile networks

85 NFC and payment

88 More connection settings

90 Applications

Table of Contents

91Sounds and vibrations

91Display

92Advanced features

92Wallpaper

93Themes

93Lock screen and security

94Privacy and safety

95Easy mode

96Accessibility

97Accounts

98Backup and reset

98Language and input

99Battery

99Storage

100Date and time

100User manual

100About device

Appendix

101 Troubleshooting

107 Removing the battery

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps →Settings → About device →Battery info.

•Depending on the region, you can view the regulatory information on the device. To view the information, tap Apps →Settings →About device →Regulatory information.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•Device

•Quick start guide

• The items supplied with the device and any available accessories may vary depending on the region or service provider.

•The supplied items are designed only for this device and may not be compatible with other devices.

•Appearances and specifications are subject to change without prior notice.

•You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Device layout

Speaker

Proximity/Light sensor

Touchscreen

Home key

Recents key

Headset jack

Multipurpose jack

GPS antenna

NFC antenna

Main antenna

Microphone

Front camera

Power key

SIM card / Memory card tray

Back key

Microphone

Loud speaker

Rear camera

Volume key

Flash

Basics

• Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Keys

Key	Function
Power	•	Press and hold to turn the device on or off.
Power	•	Press to turn on or lock the screen.
	•	Press to turn on or lock the screen.
Recents	•	Tap to open the list of recent apps.
	•	Press to turn on the screen while the screen is locked.
Home	•	Press to return to the Home screen.
	•	Press and hold to launch Google.
Back	•	Tap to return to the previous screen.
Volume	•	Press to adjust the device volume.

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Basics

Viewing the remaining charging time

While charging, open the Home screen and tap Apps →Settings →Battery.

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the Smart manager.

•When you are not using the device, switch to sleep mode by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•Deactivate auto-syncing of apps.

•Decrease the backlight time.

•Decrease the screen brightness.

Battery charging tips and precautions

•When the battery power is low, the battery icon appears empty.

•If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

Basics

•The device can be used while it is charging, but it may take longer to fully charge the battery.

•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap Apps →Settings →Battery →Power saving mode, and then tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•Displays colours on the screen as grey tones.

•Restricts the available apps to essential and selected apps only.

•Deactivates the mobile data connection when the screen turns off.

•Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap Apps →Settings →Battery →Ultra power saving mode, and then tap the switch to activate it.

To deactivate ultra power saving mode, tap MORE →Disable Ultra power saving mode.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Basics

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

•	Only nano-SIM cards work with the device.
•	Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
	cards are inserted in the device than when one SIM card is inserted.

•Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

►Single SIM models:

Basics

►Dual SIM models:

	1		Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
			Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
			be damaged.

	2
	2		Pull out the SIM card tray gently from the SIM card tray slot.

Basics

►Single SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards.

►Dual SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 ( 1 ) and the secondary SIM or USIM card on the SIM card tray 2 ( 2 ).

1 2

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Dual SIM models: The SIM card tray 2 also serves as the memory card tray. However, you cannot place both the SIM or USIM card and the memory card at the same time.

Insert the SIM card tray back into the SIM card tray slot.

Carefully insert the SIM card tray to prevent the SIM cards from leaving or falling out of the tray.

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

►Single SIM models:

►Dual SIM models:

4 Insert the SIM card tray back into the SIM card tray slot.

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager. Select a SIM or USIM card and tap the switch to activate it.

Changing the display name and icon of SIM or USIM cards

On the Home screen, tap Apps →Settings →SIM card manager. Select a SIM or USIM card, and tap Name or Icon. Set a display name and icon for each card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap Apps →Settings →SIM card manager and set the feature preferences for your cards in Preferred SIM card.

Basics

Memory card

Installing a memory card

Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•Use caution to insert the memory card right-side up.

•The device supports the FAT and the exFAT file systems for memory cards. When

inserting a card formatted in a different file system, the device asks to reformat the memory card.

•Frequent writing and erasing of data shortens the lifespan of memory cards.

•When inserting a memory card into the device, the memory card’s file directory appears in the My Files →SD card folder.

Basics

1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the memory card tray gently from the memory card tray slot.

Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.

4 Insert the memory card tray back into the memory card tray slot.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap Apps →Settings →Storage →SD card →Unmount.

Insert the ejection pin into the hole on the memory card tray to loosen the tray.

Pull out the memory card tray gently from the memory card tray slot.

Remove the memory card.

Insert the memory card tray back into the memory card tray slot.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap Apps →Settings →Storage →SD card →Format →FORMAT.

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Basics

Touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right.

The Home screen may appear differently depending on the region or service provider.

A widget

An app

A folder

News screen indicator. View the

Screen indicators

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power key or the Home key and swipe in any direction.

You can change the way that you lock the screen to prevent others from accessing your personal information.

On the Apps screen, tap Settings →Lock screen and security →Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.

A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it.

Password

A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it.

Basics

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can use the following functions on the notification panel.

►Single SIM models:

Launch Settings.

View more quick setting buttons.

Quick setting buttons

Adjust the brightness.

Tap a notification and perform various actions.

Clear all notifications.

Basics

►Dual SIM models:

Launch Settings.

View more quick setting buttons.

Quick setting buttons

Adjust the brightness.

Tap a notification and perform various actions.

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area, or tap to view more buttons. To view more detailed settings, tap and hold a button.

To rearrange buttons, tap →EDIT, tap and hold a button, and then drag it to another location.

+ 78 hidden pages

Icon	Meaning
	No signal

/	Signal strength
/	Currently accessing SIM or USIM card (dual SIM models)

/	Roaming (outside of normal service area)

	GPRS network connected

	EDGE network connected

	UMTS network connected

	HSDPA network connected

	HSPA+ network connected

/	LTE network connected (LTE-enabled models)

	Wi-Fi connected

	Bluetooth feature activated

	GPS activated

	Call in progress

	Missed call

	New text or multimedia message

	Alarm activated

	Mute mode activated

	Vibration mode activated

	Flight mode activated

	Error occurred or caution required

	Battery power level