Philips EP324154, EP222014 INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

Fully automatic espresso machine

1200 series

2200 series

3200 series

EN USER MANUAL

FR MODE D’EMPLOI

ES MANUAL DEL USUARIO

www.philips.com/co ee-care

A

A1 A2 A3 A4

A6

A7

A8

A5

	A13	A9
A14		A10
A15
		A11
A16

A17	A12
A18	A19	A20	A21	A22	A23	A24

B

B1	B2	B3	B4	B5	B6	B7	B8	B9
		My Co ee Choice

B11 B10

C

A19	A20	A21	A22	A23	A24
1200 SERIES
2200 SERIES
3200 SERIES

CLASSIC MILK FROTHER

EP1220

CLASSIC MILK FROTHER

EP2121

EP2124

EP2220

EP2221

EP2224

EP3221

LATTEGO

EP2131

EP2136

EP2230

EP2231

EP2235

EP3241

EP3243

EP3246

EP3249

D

A18

A17

A16

A14

A24

A23

A21

A15

A9

A4

A12

English

Contents

Machine overview (Fig. A) ____________________________________________________________________________

Control panel (Fig. B) _________________________________________________________________________________

Introduction __________________________________________________________________________________________

Before first use _______________________________________________________________________________________

Brewing drinks ________________________________________________________________________________________

Adjusting machine settings __________________________________________________________________________

Removing and inserting the brew group ____________________________________________________________

Cleaning and maintenance __________________________________________________________________________

AquaClean water filter _______________________________________________________________________________

Setting the water hardness __________________________________________________________________________

Descaling procedure (30 min.) _______________________________________________________________________

Ordering accessories _________________________________________________________________________________

Troubleshooting ______________________________________________________________________________________

Technical specifications ______________________________________________________________________________

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Machine overview (Fig. A)

A1	Control panel	A10	Service door
A2	Cup holder	A11	Data label with type number
A3	Pre-ground coffee compartment	A12	Water tank
A4	Lid of bean hopper	A13	Hot water spout
A5	Adjustable coffee spout	A14	Coffee grounds container
A6	Mains plug	A15	Front panel of coffee grounds
			container
A7	Grind setting knob	A16	Drip tray cover
A8	Coffee bean hopper	A17	Drip tray
A9	Brew group	A18	'Drip tray full' indicator

Accessories

A19	Grease tube	A22	Water hardness test strip
A20	AquaClean water filter	A23	Classic milk frother (specific types only)
A21	Measuring scoop	A24	LatteGo (milk container) (specific types
			only)

Control panel (Fig. B)

Refer to figure B for an overview of all buttons and icons. Below you find the description.

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Some of the buttons/icons are for specific types only.

B1	On/off button	B7	Warning icons
B2	Drink icons*	B8	Start light
B3	Aroma strength/pre-ground coffee icon	B9	Start/stop button
B4	Drink quantity icon	B10	Calc / Clean icon
B5	Milk quantity icon (specific types only)	B11	AquaClean icon
B6	Coffee temperature icon (specific types only)

* Drink icons: espresso, espresso lungo, coffee, americano, cappuccino, latte macchiato, hot water, steam (specific types only)

Introduction

Congratulations on your purchase of a Philips fully automatic coffee machine! To fully benefit from the support that Philips offers, please register your product at www.philips.com/welcome.

Read the separate safety booklet carefully before you use the machine for the first time and save it for future reference.

To help you get started and to get the best out of your machine, Philips offers support in multiple ways. In the box you find:

1This user manual with picture-based usage instructions and more detailed information on cleaning and maintenance.

There are multiple versions of this espresso machine, which all have different features. Each version has its own type number. You can find the type number on the data label on the inside of the service door (see fig A11).

2The separate safety booklet with instructions on how to use the machine in a safe way.

3For online support (frequently asked questions, movies etc.), scan the QR code on the cover of this booklet or visit www.philips.com/coffee-care

This machine has been tested with coffee. Although it has been carefully cleaned, there may be some coffee residues left. We guarantee, however, that the machine is absolutely new.

The machine automatically adjusts the amount of ground coffee that is used to make the best-tasting coffee. You should brew 5 coffees initially to allow the machine to complete its self-adjustment.

Make sure you rinse the LatteGo (milk container) or the classic milk frother before first use.

Before first use

1. Rinsing the machine

ON

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2. Activating the AquaClean water filter (5 min.)

For more information see chapter 'AquaClean water filter'.

ON

5 SEC.

30 SEC.

1 MIN

3 SEC.

3. Setting the water hardness

For more information see chapter 'Setting the water hardness'.

	OFF
1 SEC.	1 MIN.
	ON

3 SEC.

=

3X

4.Assembling LatteGo (specific types only)

5.Assembling the classic milk frother (specific types only)

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2

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Brewing drinks

General steps

1Fill the water tank with tap water and fill the bean hopper with beans.

2Press the on/off button to switch on the machine.

-The machine starts heating up and performs the automatic rinsing cycle. During heating up, the lights in the drinks icons light up and go out slowly one by one.

-When all lights in the drink icons light up continuously, the machine is ready for use.

3Place a cup under the coffee dispensing spout. Slide the coffee dispensing spout up or down to adjust its height to the size of the cup or glass you are using (Fig. 1).

Personalizing drinks

This machine allows you to adjust the settings of a drink to your own preference. After selecting a drink you can:

1Adjust the aroma strength by tapping the aroma strength icon (Fig. 2). There are 3 strengths, the lowest is the mildest and the highest is the strongest.

2Adjust the drink quantity by tapping the drink quantity (Fig. 3) and/or the milk quantity icon (specific types only). There are 3 quantities: low, medium and high.

You can also adjust the coffee temperature to your own preference (see 'Adjusting the coffee temperature').

Brewing coffee with beans

1To brew a coffee, tap the drink icon of your choice.

-The aroma strength and quantity lights go on and show the previously selected setting.

-You can now adjust the drink to your preferred taste (see 'Personalizing drinks').

2Press the start/stop button.

-The light in the drink icon flashes while the drink is being dispensed.

Specific types only: An americano is made of espresso and water. When you brew an americano, the machine first dispenses an espresso and then water.

3 To stop dispensing coffee before the machine is finished, press the start/stop button again.

To brew 2 coffees at the same time, tap the drink icon twice. The 2x light lights up.

Brewing milk-based drinks with LatteGo (milk container)

LatteGo consists of a milk container, a frame and a storage lid. To avoid leakage, make sure the frame and the milk container are properly assembled before you fill the milk container.

1To assemble LatteGo, first insert the top of the milk container under the hook at the top of the frame (Fig. 4). Then press home the bottom part of the milk container. You hear a click when it locks into place (Fig. 5).

Note: Make sure that the milk container and the frame are clean before you connect them.

2Slightly tilt LatteGo and put it on the hot water spout (Fig. 6). Then press it home until it locks into place (Fig. 7).

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3 Fill LatteGo with milk up to the level indicated on the milk container for the drink you are brewing
	(Fig. 8). Do not fill the milk container beyond the maximum indication.				<![if ! IE]> <![endif]>English
		If you have personalized the milk quantity, you may need to fill the milk container with more or
	less milk than indicated for this drink on LatteGo.
		Always use milk coming directly from the fridge for optimal results.

4Place a cup on the drip tray.

5Tap the milk-based drink icon of your choice.

- You can now adjust the drink to your own preference (see 'Personalizing drinks').

6 Press the start/stop button.

-The light in the drink icon flashes while the drink is being dispensed. When you brew a cappuccino or latte macchiato, the machine first dispenses milk and then coffee. When you brew caffè latte, the machine first dispenses coffee and then milk.

-To stop dispensing milk before the machine has dispensed the preset amount, press the

start/stop button.

7 To stop dispensing the complete drink (milk and coffee) before the machine is finished, press and hold the start/stop button.

Frothing milk with classic milk frother

Always use milk coming directly from the fridge for the best foam quality.

1Tilt the black silicone handle on the machine to the left and slide the milk frother onto it (Fig. 9).

2Fill a milk jug with with approx. 100 ml milk for cappuccino and approx. 150 ml milk for latte macchiato.

3Insert the milk frother approx. 1 cm into the milk.

4Tap the steam icon (Fig. 10).

-The light in the steam icon goes on and the start light starts pulsing.

5 Press the start/stop button to froth the milk (Fig. 11).

-The machine starts heating up, steam is forced into the milk and the milk is frothed.

6 When the milk foam in the milk jug has reached the required volume, press the start/stop button again to stop frothing milk.

Never froth milk longer than 90 seconds. The frothing automatically stops after 90 seconds.

You do not have to move the milk jug during milk frothing to get the best milk froth quality.

Brewing coffee with pre-ground coffee

You can choose to use pre-ground coffee instead of beans, for example if you prefer a different coffee variety or decaffeinated coffee.

1Press the on/off button to switch on the machine and wait until it is ready for use.

2Open the lid of the pre-ground coffee compartment and pour one leveled measuring scoop of preground coffee into it (Fig. 12). Then close the lid.

3Place a cup under the coffee dispensing spout.

4Select a single drink.

5Press the aroma strength icon for 3 seconds (Fig. 13).

- The pre-ground coffee light goes on and the start light starts pulsing.

6Press the start/stop button.

7To stop dispensing coffee before the machine is finished, press the start/stop button again.

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With pre-ground coffee you can only brew one coffee at a time.

Pre-ground coffee is not a setting that is saved as a previous selected strength setting. Each time you want to use pre-ground coffee, you need to press the aroma strength icon for 3 seconds.

When you select pre-ground coffee, you cannot select a different aroma strength.

Dispensing hot water

1If attached, remove LatteGo or the milk frother.

2Tap the hot water icon (Fig. 14).

-The drink quantity lights go on and show the previous selected drink setting for hot water.

3Adjust the hot water quantity to your preference by tapping the drink quantity icon (Fig. 3).

4Press the start/stop button.

-The light in the hot water icon flashes and hot water is dispensed from the hot water spout (Fig. 15).

5To stop dispensing hot water before the machine is finished, press the start/stop button again.

Adjusting machine settings

Adjusting the stand-by time

1Press the on/off button to switch off the machine.

2When the machine is switched off: press and hold the Calc / Clean icon (Fig. 16) until the Calc / Clean light and the Aroma strength lights go on (Fig. 17).

3Tap the Aroma strength icon to select the required stand-by time: 15, 30, 60 or 180 minutes. Respectively 1, 2, 3 or 4 lights of the Aroma strenght icon light up.

4When you have finished setting the stand-by time, press the start/stop button. The machine switches off.

5Press the on/off button to switch on the machine again.

Programming the highest default setting of your drinks

The machine has 3 default settings for each drink: low, medium, high. You can only adjust the quantity of the highest setting. The new quantity can be stored as soon as the start light starts to pulse.

Before you start programming the quantity of a milk drink, assemble LatteGo and pour milk in it.

1To adjust the highest quantity setting, press and hold the icon of the drink you want to adjust for 3 seconds.

-The upper light of the drinks quantity icon and the upper light of the milk quantity icon (specific types only) starts to pulse and the start/stop button starts to pulse, indicating that you are in programming mode.

2Press the start/stop button. The machine starts to brew the selected beverage.

-The start light lights up continuously at first. When the machine is ready to store the adjusted volume, the start/stop light starts to pulse.

3Press the start/stop button again when the cup contains the desired quantity of coffee or milk.

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-In case of cappuccino or latte macchiato, first the milk will be dispensed. Press the start/stop button when the cup contains the desired milk quantity. The machine automatically starts dispensing the coffee. Press the start/stop button again when the cup contains the desired quantity.

After you have programmed the new highest default quantity for a drink, the machine will dispense this new amount each time you select the highest quantity of this drink.

You can only adjust the highest default quantity level.

If you want to go back to the default quantity settings, see ' Restoring factory settings'.

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Adjusting the coffee temperature

Machines without temperature icon

1Press the on/off button to switch off the machine.

2When the machine is switched off: press and hold the coffee quantity icon until the lights in this icon go on (Fig. 18).

3Tap the quantity icon to select the required temperature: normal, high or max. - Respectively 1, 2 or 3 lights are on.

4When you have finished setting the coffee temperature, press the start/stop button.

5Press the on/off button to switch on the machine again.

If you do not switch off the machine yourself, it will switch off automatically after some time.

Machines with temperature icon (EP3221 only)

1 Tap the coffee temperature icon repeatedly to select the desired temperature.

Restoring factory settings

The machine offers you the possibility to restore the drinks default settings at any moment.

You can only restore the default settings when the machine is switched off.

1	Press the on/off button to switch the machine off.
2	Press and hold the espresso icon for 3 seconds.
-	The middle lights in the drink setting icons light up. The start/stop light starts to pulse, indicating
	that the settings are ready to be restored.
3	Press the start/stop button to confirm you want to restore the settings.
4	Press the on/off button to switch on the machine again.

Adjusting grinder settings

You can change the coffee strength with the grind setting knob inside the bean container. The lower the grind setting, the finer the coffee beans are ground and the stronger the coffee. There are 12 different grind settings you can choose from.

The machine has been set up to get the best taste out of your coffee beans. Therefore we advise you not to adjust the grinder settings until you have brewed 100-150 cups (approx. 1 month of usage).

You can only adjust the grind settings when the machine is grinding coffee beans. You need to brew 2 to 3 drinks before you can taste the full difference.

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Do not turn the grind setting knob more than one notch at a time to prevent damage to the grinder.

1Place a cup under the coffee dispensing spout.

2Open the lid of the coffee bean hopper.

3Tap the espresso icon and then press the start/stop button.

4When the grinder starts grinding, press down the grind setting knob and turn it to the left or right. (Fig. 19)

Removing and inserting the brew group

Go to www.philips.com/coffee-care for detailed video instructions on how to remove, insert and clean the brew group.

Removing the brew group from the machine

1Switch off the machine.

2Remove the water tank and open the service door (Fig. 20).

3Press the PUSH handle (Fig. 21) and pull at the grip of the brew group to remove it from the machine (Fig. 22).

Reinserting the brew group

Before you slide the brew group back into the machine, make sure it is in the correct position.

1Check if the brew group is in the correct position. The arrow on the yellow cylinder on the side of the brew group has to be aligned with the black arrow and N (Fig. 23).

-If they are not aligned, push down the lever until it is in contact with the base of the brew group (Fig. 24).

2Slide the brew group back into the machine along the guiding rails on the sides (Fig. 25) until it locks into position with a click (Fig. 26). Do not press the PUSH button.

3Close the service door and place back the water tank.

Cleaning and maintenance

Regular cleaning and maintenance keeps your machine in top condition and ensures good-tasting coffee for a long time with a steady coffee flow.

Consult the table below for a detailed description on when and how to clean all detachable parts of the machine. You can find more detailed information and video instructions on www.philips.com/coffee-care. See figure D for an overview of which parts can be cleaned in the dishwasher.

Detachable	When to clean	How to clean
parts
Brew group	Weekly	Remove the brew group from the machine (see
		'Removing and inserting the brew group'). Rinse it
		under the tap (see 'Cleaning the brew group
		under the tap').

Detachable	When to clean
parts
Classic milk frother	After every use

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How to clean

First dispense hot water with the milk frother attached to the machine for thorough cleaning. Then remove the milk frother from the machine and disassemble it. Clean all parts under the tap or in the dishwasher.

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Pre-ground coffee	Check the pre-ground coffee	Unplug the machine and remove the brew group.
compartment	compartment weekly to see	Open the lid of the pre-ground coffee
	if it is clogged.	compartment and insert the spoon handle into it.
		Move the handle up and down until the clogged
		ground coffee falls down (Fig. 27). Go to
		www.philips.com/coffee-care for detailed video
		instructions.
Coffee grounds	Empty the coffee grounds	Remove the coffee grounds container while the
container	container when prompted by	machine is switched on. Rinse it under the tap
	the machine. Clean it weekly.	with some washing-up liquid or clean it in the
		dishwasher. The front panel of the coffee
		grounds container is not dishwasher-safe.

Drip tray	Empty the drip tray daily or
	as soon as the red 'drip tray
	full' indicator pops up
	through the drip tray (Fig.
	28). Clean the drip tray
	weekly.

Remove the drip tray (Fig. 29) and rinse it under the tap with some washing-up liquid. You can also clean the drip tray in the dishwasher. The front panel of the coffee grounds container (fig. A15) is not dishwasher-safe.

LatteGo	After every use	Rinse LatteGo under the tap or clean it in the
		dishwasher.
Lubrication of the	Every 2 months	Consult the lubrication table and lubricate the
brew group		brew group with the Philips grease (see
		'Lubricating the brew group').
Water tank	Weekly	Rinse the water tank under the tap

Cleaning the brew group

Regular cleaning of the brew group prevents coffee residues from clogging up the internal circuits. Visit www.philips.com/coffee-care for support videos on how to remove, insert and clean the brew group.

Cleaning the brew group under the tap

1Remove the brew group (see 'Removing and inserting the brew group').

2Rinse the brew group thoroughly with water. Carefully clean the upper filter (Fig. 30) of the brew group.

3Let the brew group air-dry before you place it back. Do not dry the brew group with a cloth to prevent fibers from collecting inside the brew group.

Lubricating the brew group

Lubricate the brew group every 2 months, to ensure that the moving parts continue to move smoothly. 1 Apply a thin layer of grease on the piston (grey part) of the brew group (Fig. 31).

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2Apply a thin layer of grease around the shaft (grey part) in the bottom of the brew group (Fig. 32).

3Apply a thin layer of grease to the rails on both sides (Fig. 33).

Cleaning LatteGo (milk container)

Cleaning LatteGo after every use

1Remove LatteGo from the machine (Fig. 34).

2Pour out any remaining milk.

3Press the release button and remove the milk container from the frame of LatteGo (Fig. 35).

4Clean all parts in the dishwasher or under the tap with lukewarm water and some washing-up liquid.

Cleaning the classic milk frother

Cleaning the classic milk frother after every use

Clean the milk frother each time you use it for hygiene reasons and to avoid the build-up of milk residues.

1Place a cup under the milk frother.

2Tap the steam icon and then press the start/stop button to start dispensing steam and to remove any milk that may be left inside the milk frother.

3To stop dispensing steam after a few seconds, press the start/stop button again.

4Clean the milk frother with a damp cloth.

Daily cleaning of the classic milk frother

1Let the milk frother cool down completely.

2Tilt the milk frother to the left (Fig. 36) and remove both the metal part and the silicone part (Fig. 37).

3Disassemble the two parts (Fig. 38) and rinse them with fresh water or clean them in the dishwasher. Make sure that the small hole on the metal tube is completely clean and not clogged by milk residues.

4Reassemble the two milk frother parts and reattach the milk frother to the machine.

AquaClean water filter

The AquaClean water filter can be placed in the water tank to preserve the taste of your coffee. It also diminishes the need for descaling by reducing limescale build-up in your machine.

AquaClean icon and light

Your machine is equipped with an AquaClean water filter light (Fig. 39) to indicate the status of the filter. Use the table below to see what actions are required when the light is on or when it is flashing.

When you use the machine for the first time, the AquaClean light starts flashing orange. This indicates that you can start using the AquaClean water filter. If you do not activate an AquaClean water filter, the light will switch off automatically after a while.

Once you have installed the filter and activated it with the AquaClean icon, the AquaClean light turns blue to confirm that the AquaClean water filter is active.

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When the filter is exhausted, the AquaClean light starts flashing orange again to remind you to replace the filter with a new one.

When the orange AquaClean light is off, you can still activate an AquaClean filter, you will need to descale the machine first.

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Activating the AquaClean water filter (5 min.)

The machine does not automatically detect that a filter has been placed in the water tank. Therefore you need to activate each new AquaClean water filter that you install with the AquaClean icon.

When the orange AquaClean light is off, you can still activate an AquaClean water filter, but you will need to descale the machine first.

Your machine has to be completely limescale-free before you start to use the AquaClean water filter.

Before activating the AquaClean water filter, it has to be prepared by soaking it in water as described below. If you don't do this, air might be drawn into the machine instead of water, which makes a lot of noise and prevents the machine from being able to brew coffee.

1Make sure that the machine is switched on.

2Shake the filter for about 5 seconds (Fig. 40).

3Immerse the filter upside down in a jug with cold water and shake/press it (Fig. 41).

4The filter is now prepared for use and can be inserted into the water tank.

5Insert the filter vertically onto the filter connection in the water tank. Press it down to the lowest possible point (Fig. 42).

6Fill the water tank with fresh water and place it back into the machine.

7If attached, remove the LatteGo.

8Place a bowl under the hot water spout/milk frother.

9Press the AquaClean icon for 3 seconds (Fig. 43). The start light starts to pulse.

10 Press the start/stop button to start the activation process.

11Hot water will be dispensed from the hot water spout/milk frother (3 min.).

12When the activation process is finished, the blue AquaClean light goes on to confirm that the AquaClean water filter has been activated correctly.

Replacing the AquaClean water filter (5 min.)

After 95 liters of water have flowed through the filter, the filter will cease to work. The AquaClean light turns orange and starts to flash to remind you to replace the filter. As long as it flashes, you can replace the filter without having to descale the machine first. If you do not replace the AquaClean water filter, the orange light will go out eventually. In that case you can still replace the filter but you first need to descale the machine.

When the orange AquaClean light flashes:

1Take out the old AquaClean water filter.

2Install a new filter and activate it as described in chapter 'Activating the AquaClean water filter (5 min.)'.

Replace the AquaClean water filter at least every 3 months, even if the machine does not yet indicate that replacement is required.

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Setting the water hardness

We advise you to adjust the water hardness to the water hardness in your region for optimal performance and a longer lifetime of the machine. This also prevents you from having to descale the machine too often. The default water hardness setting is 4: hard water.

Use the water hardness test strip supplied in the box to determine the water hardness in your region:

1Immerse the water hardness test strip in tap water or hold it under the tap for 1 second (Fig. 44).

2Wait 1 minute. The number of squares on the test strip that turn red indicate the water hardness (Fig. 45).

Set the machine to the correct water hardness:

1Press the on/off button to switch off the machine.

2When the machine is switched off, tap and hold the aroma strength icon until all lights in the icon go on (Fig. 2).

3Tap the aroma strength icon 1, 2, 3 or 4 times. The number of lights that are on should be the same as the number of red squares on the test strip (Fig. 46). When there are no red squares on the test strip (so all squares are green) please select 1 light.

4When you have set the correct water hardness, press the start/stop button.

5Press the on/off icon to switch on the machine.

Since you only set the water hardness once, the aroma strength function is used to select the water hardness. This does not affect the aroma strength of the drinks you make afterwards.

Descaling procedure (30 min.)

Please use Philips descaler only. Under no circumstances should you use a descaler based on sulfuric acid, hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the water circuit in your machine and not dissolve the limescale properly. Not using the Philips descaler will void your warranty. Failure to descale the appliance will also void your warranty. You can buy Philips descaling solution in the online shop at www.philips.com/coffee-care.

When the Calc / Clean light starts to flash slowly, you need to descale the machine.

1Make sure that the machine is switched on.

2If attached remove LatteGo or milk frother.

3Remove the drip tray and the coffee grounds container, empty them and put them back into place.

4Remove the water tank and empty it. Then remove the AquaClean water filter.

5Pour the whole bottle of Philips descaler in the water tank and then fill it with water up to the Calc / Clean indication (Fig. 47). Then place it back into the machine.

6Place a large container (1.5 l) under the coffee dispensing spout and the water spout.

7Press the Calc / Clean icon for 3 sec. and then press the start/stop button.

8The first phase of the descaling procedure starts. The descaling procedure lasts approx. 30 minutes and consists of a descaling cycle and a rinsing cycle. During the descaling cycle the Calc / Clean light flashes to show that the descaling phase is in progress.

9Let the machine dispense the descaling solution until the display reminds you that the water tank is empty.

10Empty the water tank, rinse it and then refill it with fresh water up to the Calc / Clean indication.

11Empty the container and place it back under the coffee dispensing spout and the water spout. Press the start/stop button again.

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	12	The second phase of the descaling cycle, the rinsing phase, starts and lasts 3 minutes. During this
		phase the lights on the control panel go on and off to show that the rinsing phase is in progress.	<![if ! IE]> <![endif]>English
	13	Wait until the machine stops dispensing water. The descaling procedure is finished when the
		machine stops dispensing water.
	14	The machine will now heat up again. When the lights in the drink icons light up continuously, the
	15	machine is ready for use again.
		Install and activate a new AquaClean water filter in the water tank (see 'Activating the AquaClean
		water filter (5 min.)').
		- When the descaling procedure is finished, the AquaClean light flashes for a while to remind you
		to install a new AquaClean water filter.

Tip: Using the AquaClean filter reduces the need for descaling!

What to do if the descaling procedure is interrupted

You can exit the descaling procedure by pressing the on/off button on the control panel. If the descaling procedure is interrupted before it is completely finished, do the following:

1Empty and rinse the water tank thoroughly.

2Fill the water tank with fresh water up to the Calc / Clean level indication and switch the machine back on. The machine will heat up and perform an automatic rinsing cycle.

3Before brewing any drinks, perform a manual rinsing cycle. To perform a manual rinsing cycle, first dispense half a water tank of hot water by repeatedly tapping the hot water icon (Fig. 14) and then brew 2 cups of pre-ground coffee without adding ground coffee.

If the descaling procedure was not completed, the machine will require another descaling procedure as soon as possible.

Ordering accessories

To clean and descale the machine, only use the Philips maintenance products. These products can be purchased from your local retailer, from the authorized service centers or online at www.philips.com/parts-and-accessories. To find a full list of spare parts online, enter the model number of your machine. You can find the model number on the inside of the service door.

Maintenance products and type numbers:

-Descaling solution CA6700

-AquaClean water filter CA6903 (Fig. 48)

-Brew group grease HD5061

Troubleshooting

This chapter summarizes the most common problems you could encounter with the machine. Support videos and a complete list of frequently asked questions are available on www.philips.com/coffeecare. If you are unable to solve the problem, contact the Consumer Care Center in your country. For contact details, see the warranty leaflet.

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Warning icons

Warning Solution icon

The 'water tank empty' light is on

-The water tank is almost empty. Fill the water tank with fresh water to the maximum level indication.

-The water tank is not in place. Place back the water tank.

The 'empty coffee grounds container' light is on

-The coffee grounds container is full. Remove and empty the coffee grounds container while the machine is switched on. Wait at least 5 seconds before you reinsert the container.

The alarm light is on

-The coffee grounds container and/or the drip tray is not in place or not placed correctly. Place back the coffee grounds container and/or the drip tray and make sure they are in the correct position.

-The service door is open. Remove the water tank and make sure the service door is closed.

The alarm light is flashing

-The brew group is not in place or not placed correctly. Remove the brew group and make sure it is locked into place. See chapter 'Removing and inserting the brew group' for step-by-step instructions.

-The brew group is blocked. Remove the brew group and rinse it with water under the tap. Then lubricate the brew group and place it back into the machine. See chapter 'Cleaning and maintenance' for step-by-step instructions.

The alarm light is on and the start light flashes.

Some air is trapped inside the machine. To release the air from the machine, fill the water tank with water, place a cup under the classic milk frother and press the flashing start/stop button.

Be careful: small jets of hot water will be dispensed from the classic milk frother to release the air.

AquaClean light is flashing: place or replace the AquaClean water filter and activate it. See chapter 'AquaClean water filter' for step-by-step instructions.

Descaling light is flashing slowly: Descale the machine (see 'Descaling procedure (30 min.)').

The lights in the drink icons light up and go out one by one.

The machine is heating up and/or trying to release the air that was drawn into the machine. Wait until all drink lights light up continuously.

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Warning Solution icon

The lights of all warning icons are flashing.

Reset the machine by unplugging it and plugging it back in. Before switching the machine back on, follow these steps:

-Remove the AquaClean water filter from the water tank.

-Place back the water tank. Push it into the machine as far as possible to make sure it is in the right position.

-Open the lid of the pre-ground coffee compartment and check if this is clogged with coffee powder. To clean it, insert a spoon handle into the pre-ground coffee compartment and move the handle up and down until the clogged ground coffee falls down (Fig. 27). Remove the brew group and remove all ground coffee that has fallen down. Place back the clean brew group.

-Switch the machine back on.

If the problem is solved the AquaClean filter was not prepared well. Prepare the AquaClean filter before placing it back by following steps 1 and 2 in chapter 'Activating the AquaClean water filter (5 min).

If the lights continue to flash, the machine could be overheated. Switch the machine off, wait 30 minutes and switch it on again. If the lights are still flashing, contact the Consumer Care Center in your country. For contact details, see the international warranty leaflet.

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Troubleshooting table

This chapter summarizes the most common problems you could encounter with the machine. Support videos and a complete list of frequently asked questions are available on www.philips.com/coffeecare. If you are unable to solve the problem, contact the Consumer Care Center in your country. For contact details, see the warranty leaflet.

Problem

Cause

Solution

The drip tray fills up quickly.

This is normal. The machine uses water to rinse the internal circuit and brew group. Some water flows through the internal system directly into the drip tray.

Empty the drip tray daily or as soon as the red 'drip tray full' indicator pops up through the drip tray cover. Tip: place a cup under the dispensing spout to collect rinsing water that comes out of it.

The 'empty coffee	You emptied the coffee grounds
grounds container' light	container while the machine
remains on.	was switched off.

Always empty the coffee grounds container while the machine is switched on. Remove the coffee grounds container, wait at least 5 sec. and then insert it again.

The machine prompts to empty the coffee grounds container even though the container is not full.

The machine did not reset the counter the last time you emptied the coffee grounds container.

Always wait approx. 5 seconds when you place back the coffee grounds container. In this way the coffee grounds counter will be reset to zero.

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Problem	Cause	Solution
		Always empty the coffee grounds
		container while the machine is switched
		on. If you empty the coffee grounds
		container when the machine is switched
		off, the coffee grounds counter won't
		reset.
The coffee grounds	You removed the drip tray	When you remove the drip tray, also
container is too full and	without emptying the grounds	empty the coffee grounds container
the 'empty coffee	container.	even if it contains only a few coffee
grounds container' light		pucks. In this way the coffee grounds
did not go on.		counter will be reset to zero, re-starting
		to correctly count the coffee pucks.

I cannot remove the	The brew group is not in the
brew group.	correct position.

Reset the machine in the following way: close the service door and place back the water tank. Switch the machine off and back on again. Try again to remove the brew group. See chapter 'Removing and inserting the brew group' for step by step instructions.

I cannot insert the brew group.

The brew group is not in the correct position.

Reset the machine in the following way: close the service door and place back the water tank. Leave the brew group out. Switch the machine off and unplug it. Wait for 30 sec. and then plug the machine back in and switch it on. Then put the brew group in the correct position and reinsert it into in the machine. See chapter 'Removing and inserting the brew group' for step by step instructions.

The coffee is watery.	The brew group is dirty or needs	Remove the brew group (see 'Removing
	to be lubricated.	the brew group from the machine'),
		rinse it under the tap and leave it to dry.
		Then lubricate the moving parts (see
		'Lubricating the brew group').
	The machine is performing its	Brew 5 cups of coffee initially to allow
	self-adjustment procedure. This	the machine to complete its self-
	procedure is started	adjustment procedure.
	automatically when you use the
	machine for the first time, when
	you change to another type of
	coffee beans or after a long
	period of non-use.

The grinder is set to a too coarse setting.

Set the grinder to a finer (lower) setting. Brew 2 to 3 drinks to be able to before taste the full difference.

The coffee is not hot enough.

The temperature is set too low. Set the temperature to the maximum (see 'Adjusting the coffee temperature').

Problem Cause

A cold cup reduces the temperature of the drink.

Adding milk reduces the temperature of the drink.

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Solution

Preheat the cups by rinsing them with hot water.

Regardless of whether you add hot or cold milk, adding milk always reduces the temperature of the coffee. Preheat the cups by rinsing them with hot water.

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Coffee does not come	The AquaClean water filter was	Remove the AquaClean water filter and
out or coffee comes out	not prepared properly for	try to brew a coffee again. If this works,
slowly.	installation.	make sure that you have prepared the
		AquaClean water filter properly before
		you place it back. See chapter
		'AquaClean water filter' for step-by-step
		instructions.
		After a long period of non-use, you
		need to prepare the AquaClean water
		filter for use again and then place it
		back. See step 1 - 3 of chapter
		'Activating the AquaClean water filter'.
	The AquaClean water filter is	Replace the AquaClean water filter
	clogged.	every 3 months. A filter that is older
		than 3 months can become clogged.

The grinder is set to a too fine setting.

Set the grinder to a coarser (higher) setting. Note that this will impact the coffee taste.

The brew group is dirty.

Remove the brew group and rinse it under the tap (see 'Cleaning the brew group under the tap').

The coffee dispensing spout is	Clean the coffee dispensing spout and
dirty.	its holes with a pipe cleaner or needle.
The pre-ground coffee	Switch off the machine and remove the
compartment is clogged	brew group. Open the lid of the pre-
	ground coffee compartment and insert
	the spoon handle into it. Move the
	handle up and down until the clogged
	ground coffee falls down (Fig. 27).

The machine circuit is blocked by limescale.

Descale the machine with Philips descaler. Always descale the machine when the descaling light starts to flash.

The machine grinds the	The pre-ground coffee
coffee beans, but coffee	compartment is clogged.
does not come out.

Switch off the machine and remove the brew group. Open the lid of the preground coffee compartment and insert the spoon handle into it. Move the handle up and down until the clogged ground coffee falls down (Fig. 27).

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Problem	Cause	Solution
The milk does not froth.	Machines with LatteGo: LatteGo	Make sure that the milk container is
	is incorrectly assembled.	properly assembled to the frame of
		LatteGo ('click').
	Machines with LatteGo: the milk	Disassemble LatteGo and rinse both
	container and/or frame of	parts under the tap or clean them in the
	LatteGo are dirty.	dishwasher (see 'Cleaning LatteGo after
		every use').
	Machines with classic milk	Thoroughly clean the milk frother (see
	frother: the milk frother is dirty.	'Cleaning the classic milk frother ').
	The type of milk used is not	Different types of milk result in different
	suitable for frothing.	amounts of froth and different froth
		qualities. We have tested the following
		milk types which proved to deliver a
		good milk froth result: semi-skimmed or
		full-fat cow's milk and lactose-free milk.

Milk is leaking from the bottom of the LatteGo milk container.

The frame and the milk container are not assembled properly.

First insert the top of the milk container under the hook at the top of the frame. Then press home the bottom part of the milk container. You hear a click when it locks into place.

The machine seems to	The machine uses water to rinse	Empty the drip tray every day or as
be leaking.	the internal circuit and brew	soon as the 'drip tray full' indicator pops
	group. This water flows through	up through the drip tray cover. Tip:
	the internal system directly into	Place a cup under the dispensing spout
	the drip tray. This is normal.	to collect rinsing water and reduce the
		amount of water in the drip tray.
	The drip tray is too full and has	Empty the drip tray every day or as
	overflowed which makes it look	soon as the 'drip tray full' indicator pops
	like the machine is leaking.	up through the drip tray cover.
	The water tank is not fully	Make sure the water tank is in the
	inserted and air is drawn into	correct position: remove it and insert it
	the machine.	again pushing it as far as possible.
	The brew group is dirty/clogged.	Rinse the brew group.
	The machine is not placed on a	Place the machine on a horizontal
	horizontal surface.	surface so that the drip tray does not
		overflow and the 'drip tray full' indicator
		works properly.

The water tank is not fully inserted and air is drawn into the machine.

Make sure the water tank is in the correct position: remove it and insert it again pushing it as far as possible.

English

Problem

Cause

Solution

I cannot activate the AquaClean water filter and the machine asks for descaling.

The filter has not been installed or replaced in time after the AquaClean water filter light started to flash. This means your machine is not completely limescale free.

Descale your machine first and then install the AquaClean water filter.

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The new water filter	You are trying to install another
does not fit.	filter than the AquaClean water
	filter.

Only the AquaClean water filter fits into the machine.

The rubber ring on the AquaClean water filter is not in place.

Place back the rubber ring on the AquaClean water filter.

The machine is making a loud noise.

It is normal that your machine makes noise during use.

If the machine starts to make a different kind of noise, clean the brew group and lubricate it (see 'Lubricating the brew group').

The AquaClean water filter was not prepared properly and air is now drawn into the machine.

Remove the AquaClean water filter from the water tank and properly prepare it for use before you place it back. See chapter 'AquaClean water filter' for step-by-step instructions.

The water tank is not fully inserted and air is drawn into the machine.

Make sure the water tank is in the correct position: remove it and insert it again pushing it as far as possible.

Technical specifications

The manufacturer reserves the right to improve the technical specifications of the product. All the preset quantities are approximate.

Description	Value
Size (w x h x d)	246 x 372 x 433 mm (9.6 x 14.6 x 17 in)
Weight	7 - 7.5 kg (15.4 - 16.5 lbs)
Power cord length	1000 mm (39.4 in)
Water tank	1.8 litres (60.9 oz), removable
Coffee bean hopper capacity	275 g (9.7 oz)
Coffee grounds container capacity	12 pucks
LatteGo (milk container) capacity	250 ml (8.5 oz)
Adjustable spout height	85-145 mm (3.4 - 5.7 in)
Nominal voltage - Power rating - Power supply	See data label on inside of service door (fig. A11)