Installation Guide
Home Network System
Water Leak Sensor
Model No. KX-HNS103
Thank you for purchasing a Panasonic product.
This document explains how to install the water leak sensor properly. For details about how to use the system, refer to the User’s Guide (page 18).
Please read this document before using the unit and save it for future reference. For assistance, please contact us at 1-800-272-7033 or visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico.
Please register your product: www.panasonic.com/prodreg
In order to use this device:
R Download the latest version of the [Home Network] app.
R Update your hub to the latest firmware version (version 5.00 or later). For more information, refer to the User’s Guide (page 18).
Printed in China
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HNS103 _ (en _ en) _ 0203 _ ver.062.pdf 1 |
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Table of Contents |
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Introduction |
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Accessory information ............... |
3 |
Important Information |
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About this system ...................... |
4 |
For your safety ........................... |
4 |
Important safety instructions ...... |
5 |
For best performance ................ |
5 |
Other information ....................... |
6 |
Setup |
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Part names and functions .......... |
8 |
LED indicator ............................. |
8 |
Setup overview .......................... |
8 |
Inserting the battery ................... |
9 |
Registering the sensor ............... |
9 |
Confirming the usage area ...... |
10 |
Installation ............................... |
11 |
Appendix |
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Testing the sensor ................... |
18 |
Features available when using the |
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[Home Network] app ................ |
18 |
Accessing the User’s Guide .... |
18 |
Specifications .......................... |
19 |
FCC and other information ...... |
20 |
Customer services ................... |
21 |
Warranty (For United States and |
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Puerto Rico) ............................. |
22 |
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Introduction |
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Accessory information |
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Supplied accessories |
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No. |
Accessory item/Part number |
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Quantity |
A |
Battery*1 |
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1 |
B |
Wall mounting adaptors*2 |
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2 |
C |
Wall mounting screws (25 mm (1 inch))*3/XTB4+25AVW |
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*1 When replacing the battery, see “Power source” of “Specifications”, page 19 for battery information.
*2 1 adaptor for the main unit: PNHR2107Z
1 adaptor for the probe unit: PNHR2108Z
*3 2 screws for the main unit and 1 screw for the probe unit
A 
B 
C
Other information
RDesign and specifications are subject to change without notice.
RThe illustrations in these instructions may vary slightly from the actual product.
Trademarks
RiPhone and iPad are registered trademarks of Apple Inc.
RAndroid is a trademark of Google Inc.
RMicrosoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
RAll other trademarks identified herein are the property of their respective owners.
For assistance, please visit www.panasonic.com/support |
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Important Information
About this system
RThis system is an auxiliary system; it is not designed to provide complete protection from property loss.
Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.
RThe system’s wireless features are subject to interference, therefore functionality in all situations cannot be guaranteed. Panasonic will not be held responsible for injury or damage to property that occurs in the event of wireless communication error or failure.
For your safety
To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product.
WARNING
Power connection
RUse only the power source marked on the product.
RDo not connect non-specified devices.
Installation
RTo prevent the risk of fire or electrical shock, do not expose the product to rain.
RDo not place or use this product near automatically controlled devices such as automatic doors
and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
RDo not allow the cable to be excessively pulled, bent or placed under heavy objects. Keep the main unit upright at all times.
RDo not allow the probe unit to make contact with a battery or an electric outlet. The product could become damaged.
RKeep small parts (screws, etc.) out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately.
Operating safeguards
R Do not disassemble the product.
Medical
RConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. DECT features operate between 1.92 GHz and 1.93 GHz with a peak transmission power of 115 mW.
RDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
CR Lithium battery
RDo not recharge, disassemble, remodel, heat or throw it into fire.
4For assistance, please visit www.panasonic.com/support
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Important Information
RDo not touch the terminals 
and
with metal objects.
RRisk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to local regulations.
RIf any electrolyte should come into contact with your hands or clothes, wash it off thoroughly with water.
RIf any electrolyte should come into contact with your eyes, never rub your eyes. Rinse your eyes thoroughly with water, and then consult a doctor.
CAUTION
CR Lithium battery
RUse only the battery noted on page 3.
RInsert the battery correctly.
RDo not leave the battery in an automobile exposed to direct sunlight for a long period of time with the doors and windows closed.
RRemove the battery if you do not use the product for a long period of time. Keep it in a cool, dark area.
RDo not replace a battery with wet hands.
RKeep out of the reach of small children. There is a risk of swallowing. If the battery is swallowed, seek medical attention immediately.
RRemove the battery if it becomes unusable. There is a risk of leakage, overheating, and rupture. Do not attempt to use a battery if it is leaking.
RExercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries,
otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
Important safety instructions
When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1.Use only the batteries indicated in this document. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Hub location/avoiding noise
The hub and other compatible Panasonic devices use radio waves to communicate with each other.
RFor maximum coverage and noise-free communications, place your hub:
–at a convenient, high, and central location with no obstructions between the product and hub in an indoor environment.
–away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.
–facing away from radio frequency transmitters, such as external
For assistance, please visit www.panasonic.com/support |
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Important Information
antennas of mobile phone cell stations. (Avoid putting the hub on a bay window or near a window.)
RIf the reception for a hub location is not satisfactory, move the hub to another location for better reception.
Environment
RKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
RThe product should be kept free from excessive smoke, dust, high temperature, and vibration.
RThe product should not be exposed to direct sunlight.
RDo not place heavy objects on top of the product.
RThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F).
ROperating the product near electrical appliances may cause interference. Move away from the electrical appliances.
RDo not allow the probe unit’s metal probes to make contact with metal objects. This may reduce the battery life.
Other information
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Routine care
RWipe the outer surface of the product with a soft moist cloth.
RDo not use benzine, thinner, or any abrasive powder.
RIf the probe unit’s metal probes come into contact with a foreign material (oil, detergent, etc.), the probes may repel water and therefore will not be able to properly detect a water leak. Periodically check the metal probes and wipe away any water or foreign material that has become adhered to the probes.
RIf the probes come into contact with water, wipe the probe unit dry. Do not allow the probes to remain in contact with water for an extended period of time, as the probes may begin to turn black. (This will not affect the product’s ability to detect a water leak.)
Information on Disposal in other Countries outside the European Union
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
6For assistance, please visit www.panasonic.com/support
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Important Information
Note for the battery removal procedure
Refer to “Inserting the battery” on page 9.
Notice
For assistance, please visit www.panasonic.com/support |
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Setup
Part names and functions
A
C
BD
E
F
G
Main unit
Main unit cover
M
N
Used to confirm the status of the sensor or register the sensor to the hub.
LED indicator Cable
Probe unit Probes
LED indicator
You can press M
N and check the LED indicator to confirm the sensor’s status.
After confirming the sensor’s status, we recommend turning the LED indicator
off by pressing M
N again as soon as possible, otherwise battery life may be reduced.
Indicator |
Status |
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Green, lit |
No water detected |
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Red, lit |
Water detected |
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Red, |
Sensor is out of range |
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blinking |
of the hub |
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Green, |
Registration mode |
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blinking |
(You pressed and held |
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M |
N) |
Off |
No battery power |
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Note:
RThe LED indicator does not indicate sensor status if the sensor has not been registered (page 9).
Setup overview
1Initial setup
Make sure you can access the system using your mobile device. For details, refer to the System Setup Guide included with your hub.
2Insert the battery
The sensor is battery powered.
3Registration
Required only if the sensor was purchased separately (i.e., not as part of a bundle).
4Confirm the usage area
Read the information in this document to confirm that the desired installation area is suitable to proper operation.
5Installation
Install the sensor in the desired location.
8For assistance, please visit www.panasonic.com/support
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HNS103 _ (en _ en) _ 0203 _ ver.062.pdf 8 |
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Setup
Inserting the battery
RUSE ONLY a CR2 Lithium battery.
RConfirm the polarities (
, 
).
1Remove the main unit cover.
R Lift from the indented area (A) and open the main unit cover (B).
2
1 
2Insert the battery.
3Attach the main unit cover.
Registering the sensor
This procedure is not required for devices that were included as part of a bundle.
Before you can use the sensor, it must be registered to the hub.
If you purchased devices separately (i.e., not as part of a bundle), you must register each device to the hub.
You can register each device by using the registration buttons or the [Home Network] app.
Using registration buttons
1Hub:
Press and hold M
OTHER DEVICEN until the LED indicator blinks in green.
2Sensor:
Remove the main unit cover and
press and hold M
N until the LED indicator blinks in green (page 8).
R When registration is complete, the hub sounds one long beep.
Note:
RTo cancel without registering the
sensor, press M
N on the hub and on the sensor again.
RIf registration fails, the hub sounds several short beeps.
Using the app
When you register the sensor by using the [Home Network] app, you can assign a name to your devices and
For assistance, please visit www.panasonic.com/support |
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HNS103 _ (en _ en) _ 0203 _ ver.062.pdf 9 |
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Setup
group them by location. For more information, refer to the User’s Guide (page 18).
Confirming the usage area
Wireless communication range
The wireless communication range of each device in the system from the hub is approximately 50 m (160 feet) indoors and approximately 300 m (1,000 feet) outdoors. Wireless communication may be unreliable when the following obstacles are located between the hub and other devices.
RMetal doors or screens
RWalls containing aluminum-sheet insulation
RWalls made of concrete or corrugated iron
RDouble-pane glass windows
RMultiple walls
RWhen using each device on separate floors or in different buildings
Note:
RYou can check the sensor’s communication status by pressing
M
N. If the LED indicator is lit in green or red, the sensor is communicating properly with the hub. If the LED indicator blinks in red, it is out of range of the hub.
10 For assistance, please visit www.panasonic.com/support
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Setup
Installation
The main unit is installed on a wall, and the probe unit can be installed on a wall or a floor.
When the metal probes on the probe unit come in to contact with water, a small amount of electrical charge flows between the probes, which the main unit recognizes as a water leak.
Probe unit installed on wall |
Probe unit installed on floor |
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Installation precautions
RThe sensor is not designed to be used in situations that require high reliability. We do not recommend use of the sensor in these situations.
RPanasonic takes no responsibility for any injury or damage caused by the use of this product.
RWhen installing, make sure the battery is inserted properly and the main unit cover is completely closed.
RWhen installing on a wooden surface, use the included wall mounting adaptors. Secure the wall mounting adaptors to the wall using screws (not double-sided tape).
RMount the sensor on the stable location where the sensor can be adequately supported when mounting.
RDo not mount the sensor on a soft material. It may fall down, break or cause injury.
RDo not mount the sensor on the following places: gypsum board, ALC (autoclaved lightweight cellular concrete), concrete block, plywood less than 25.4 mm (1 inch) thick, etc.
RThe sensor may not be able to properly detect a water leak if the water contains contaminants such as oil, or if the water is frozen (i.e., ice or snow).
For assistance, please visit www.panasonic.com/support |
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Setup
RInstall the probe unit so that the metal probes are horizontal. A water leak can only be detected if water touches both of the metal probes; if water touches only one of the probes, a water leak will not be detected.
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Correct installation |
Incorrect installation |
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Metal probes are horizontal to the |
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the floor |
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Installation location
Install the water leak sensor in a basement, kitchen, utility room, or anywhere you want to detect a water leak. Common installation examples include near a washing machine, hot water heater, or a location where a water leak has occurred in the past.
Note:
RInstall the probe unit so that its metal probes are about 1 mm (1/32 inches) above the floor. If the probes touch the floor, the sensor may make false detections. If the probes are too far from the floor, water leaks can only be detected after the leaked water has become deep enough to touch the probes.
RInstall the main unit 1 m (3 feet 3 inches) or higher above the floor. The main unit is not waterproof; if it becomes wet, the sensor may become damaged and water leaks will not be detected properly.
12 For assistance, please visit www.panasonic.com/support
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HNS103 _ (en _ en) _ 0203 _ ver.062.pdf 12 |
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