HP NX9010, NX9000, ZE4100, ZE5600, NX9008 User Manual

HP Pavilion ze5600 Notebook PC

HP Pavilion ze5500 Notebook PC

HP Pavilion ze5400 Notebook PC

HP Pavilion ze5300 Notebook PC

HP Pavilion ze5200 Notebook PC

HP Pavilion ze4600 Notebook PC

HP Pavilion ze4500 Notebook PC

HP Pavilion ze4400 Notebook PC

HP Pavilion ze4300 Notebook PC

HP Pavilion ze4200 Notebook PC

HP Pavilion ze4100 Notebook PC

HP nx9010 Notebook PC

HP nx9008 Notebook PC

HP nx9005 Notebook PC

HP nx9000 Notebook PC

Compaq Evo Notebook N1050v Series

Compaq Evo Notebook N1010v Series

Compaq Presario 2500 Series Mobile PC

Compaq Presario 2100 Series Mobile PC

Compaq Presario 1100 Series Mobile PC

Technology Code KE

Service Manual

Service Manual	i

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© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel ,Celeron, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Service Manual

Third Edition February 2004

First Edition January 2003

Document Part Number: 319733-003

ii	Service Manual

Contents

Introduction.....................................................................................................................	vii
Product Information......................................................................................................	1-1
Features ................................................................................................................................................	1-8
Operation............................................................................................................................................	1-14
Specifications .....................................................................................................................................	1-18
Internal Design...................................................................................................................................	1-24
Removal and Replacement............................................................................................	2-1
Disassembly Flowchart ........................................................................................................................	2-3
Removing the Battery ..........................................................................................................................	2-4
Removing an SDRAM Module............................................................................................................	2-5
Removing the Wireless LAN Mini PCI Card ......................................................................................	2-7
Removing the Hard Disk Drive............................................................................................................	2-9
Recovering the Factory Software.......................................................................................................	2-11
Replacing Small Parts ........................................................................................................................	2-12
Removing the Keyboard Cover..........................................................................................................	2-13
Removing the Speaker Assembly ......................................................................................................	2-15
Removing the Keyboard ....................................................................................................................	2-16
Removing the Switchboard PCA .......................................................................................................	2-19
Removing the CD/DVD Drive...........................................................................................................	2-20
Removing the Display Assembly.......................................................................................................	2-23
Removing the Top Case.....................................................................................................................	2-26
Removing the Floppy Drive...............................................................................................................	2-32
Removing the Infrared (I/R) PCA......................................................................................................	2-36
Removing the Audio PCA .................................................................................................................	2-38
Removing the Heat Sink (with Fan)...................................................................................................	2-40
Removing the CPU Module ...............................................................................................................	2-44
Removing the RJ11/1394 Connector Module....................................................................................	2-48
Removing the Motherboard ...............................................................................................................	2-50
Replacing Components on a Bottom Case.........................................................................................	2-59
Repairing the BIOS IC.......................................................................................................................	2-61
Removing Other Components............................................................................................................	2-63
Troubleshooting and Diagnostics .................................................................................	3-1
Support by Authorized Service Providers............................................................................................	3-2
Troubleshooting ...................................................................................................................................	3-3
Diagnostic Tools ................................................................................................................................	3-18
Replaceable Parts...........................................................................................................	4-1
Reference Information ..................................................................................................	5-1
Password Removal Policy....................................................................................................................	5-2
Hewlett-Packard Display Quality Statement........................................................................................	5-3
Service Notes and Obsolete Parts ........................................................................................................	5-5

Service Manual

iii

Figures

Figure 1-1. Front View................................................................................................................................	1-8
Figure 1-2. Back View ................................................................................................................................	1-9
Figure 1-3. Bottom View...........................................................................................................................	1-10
Figure 1-4. Front View..............................................................................................................................	1-11
Figure 1-5. Back View ..............................................................................................................................	1-12
Figure 1-6. Bottom View...........................................................................................................................	1-13
Figure 1-7. Resetting the Notebook ..........................................................................................................	1-17
Figure 1-8. Replaceable Module Diagram ................................................................................................	1-24
Figure 2-1. Disassembly Flow.....................................................................................................................	2-3
Figure 2-2. Removing the Battery ...............................................................................................................	2-4
Figure 2-3. Removing an SDRAM Module ................................................................................................	2-5
Figure 2-4. Removing an SDRAM Module ................................................................................................	2-6
Figure 2-5. Removing the Mini PCI Card ...................................................................................................	2-7
Figure 2-6. Removing the Mini PCI Card ...................................................................................................	2-8
Figure 2-7. Removing the Hard Disk Drive ................................................................................................	2-9
Figure 2-8. Removing the Hard Disk Drive Tray......................................................................................	2-10
Figure 2-9. Removing the Keyboard Cover ..............................................................................................	2-14
Figure 2-10. Disconnecting the Speaker Cable .........................................................................................	2-14
Figure 2-11. Removing the Speaker Assembly.........................................................................................	2-15
Figure 2-12. Removing the Keyboard.......................................................................................................	2-17
Figure 2-13. Removing the Switchboard PCA..........................................................................................	2-18
Figure 2-14. Removing the Switchboard PCA..........................................................................................	2-19
Figure 2-15. Removing the CD/DVD Drive .............................................................................................	2-21
Figure 2-16. Removing the CD/DVD Drive .............................................................................................	2-22
Figure 2-17. Removing the Display Assembly .........................................................................................	2-24
Figure 2-18. Removing the Top Case........................................................................................................	2-27
Figure 2-19. Removing the Top Case Screws ...........................................................................................	2-29
Figure 2-20. Removing the Top Case Screws ...........................................................................................	2-30
Figure 2-21. Removing the Top Case........................................................................................................	2-31
Figure 2-22. Removing the Floppy Drive .................................................................................................	2-33
Figure 2-23. Removing the Floppy Drive .................................................................................................	2-35
Figure 2-24. Removing the I/R PCA.........................................................................................................	2-37
Figure 2-25. Removing the Audio PCA....................................................................................................	2-39
Figure 2-26. Removing the Heat Sink (with Fan) .....................................................................................	2-41
Figure 2-27. Removing the Heat Sink (with Fan) .....................................................................................	2-43
Figure 2-28. Removing the CPU Module..................................................................................................	2-45
Figure 2-29. Removing the CPU Module..................................................................................................	2-47
Figure 2-30. Removing the RJ11/1394 Connector Module ......................................................................	2-49
Figure 2-31. Removing the Motherboard..................................................................................................	2-51
Figure 2-32. Removing the Hard Disk Drive Guide .................................................................................	2-53
Figure 2-33. Disconnecting the Motherboard Cables................................................................................	2-54
Figure 2-34. Removing the Motherboard..................................................................................................	2-56
Figure 2-35. Example of Serial Number Label .........................................................................................	2-59
Figure 2-36. Replacing the Antennas ........................................................................................................	2-60
Figure 2-37. Removing a PCMCIA Door .................................................................................................	2-60
Figure 2-38. Boot-Block Jumper...............................................................................................................	2-62
Figure 3-1. Basic Troubleshooting Steps ....................................................................................................	3-3
Figure 4-1. Exploded View .........................................................................................................................	4-2
Figure 4-2. Exploded View .........................................................................................................................	4-3

iv	Service Manual

Tables

Table 1-1. Product Comparisons.................................................................................................................	1-1
Table 1-2. Activating Power Modes .........................................................................................................	1-14
Table 1-3. Main Status Lights (front of notebook) ...................................................................................	1-15
Table 1-4. Keyboard Status Lights............................................................................................................	1-15
Table 1-5. Fn Hot Keys.............................................................................................................................	1-16
Table 1-6. Specifications...........................................................................................................................	1-18
Table 1-7. Accessories ..............................................................................................................................	1-22
Table 1-8. Functional Structure Description .............................................................................................	1-25
Table 2-1. Removal Cross-Reference .........................................................................................................	2-1
Table 2-2. Required Equipment ..................................................................................................................	2-2
Table 2-3. Recommended Screw Torque Values........................................................................................	2-2
Table 2-4. Replacing Small Parts ..............................................................................................................	2-12
Table 2-5. Removing Components............................................................................................................	2-63
Table 3-1. ASP Support Options.................................................................................................................	3-2
Table 3-2. Scope of Diagnostic Tools.........................................................................................................	3-7
Table 3-3. Troubleshooting Suggestions.....................................................................................................	3-8
Table 3-4. POST Terminal-Error Beep Codes ..........................................................................................	3-20
Table 3-5. POST Messages .......................................................................................................................	3-24
Table 3-6. Sycard PCCtest Commands .....................................................................................................	3-26
Table 3-7. BIOS Setup Menus and Parameters.........................................................................................	3-28
Table 4-1. Replaceable Parts.......................................................................................................................	4-4
Table 4-2. Accessory Replaceable Parts ...................................................................................................	4-11
Table 4-3. Part Number Reference............................................................................................................	4-12
Table 5-1. LCD Guidelines .........................................................................................................................	5-4

Service Manual

v

Introduction

This manual provides reference information for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. These notebook models use technology code KE. This manual is for use by authorized service personnel while installing, servicing, and repairing these products.

The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so you can follow it even without having equipment available.

The following table lists other sources of information about the notebook computers and related products.

Source	Address or Number	Comments
HP Notebook Web site	http://www.hp.com/notebooks
Compaq Notebook Web site	http://welcome.hp.com/country/us/eng/prodserv/
	notebooks_tabletpcs.html
HP Business Support Web site	http://www.hp.com/go/bizsupport
HP Asia Pacific Channel Support	http://www.hp.com.au/	Restricted to DPSP
Centre for DPSP Partners		Partners only.
America Online	Keyword: HP	Call [phone]
		for membership within the
		US.
CompuServe	GO HP	Call [phone]
		for membership within
		the U.S.
HP Support Assist	[phone]	U.S. and Canada.
CD-ROM
	[phone]	Outside US and Canada.
Microsoft® Windows® manual		Information about
		Windows operating
		system.
Microsoft Web site	http://www.microsoft.com/	Information and updates
		for Windows operating
		systems.

Service Manual

vii

1

Product Information

The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.

	Table 1-1. Product Comparisons
HP Pavilion ze5600
Processor	Intel® Celeron® (2.6-, 2.8-GHz)
	Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics
	capability
Operating System	Microsoft® Windows® XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze5500
Processor	Intel Celeron (2.6-GHz)
	Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

Service Manual

Product Information

1-1

HP Pavilion ze5400 and ze5300

Processor	Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 2.8-GHz)
	Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-
	matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze5200
Processor	Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 2.8-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability.
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4600
Processor	AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

1-2

Product Information

Service Manual

HP Pavilion ze4500

Processor	AMD Athlon (1.67-, 1.8-, 2.2-, and 2.0-GHz)
	Intel Celeron (2.4-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4400
Processor	AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled.
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4300
Processor	Mobile Intel Pentium 4 Processor-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)
	Intel Celeron (1.8-, 2.0-, and 2.2-GHz)
	AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 1.87-, and 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-
	matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

Service Manual

Product Information

1-3

HP Pavilion ze4200

Processor	Mobile Intel Pentium 4 Processor-M (1.8-, 1.9-, 2.0-, and 2.2-GHz)
	Intel Celeron (1.6-, 1.7-, 1.8-, and 2.0-GHz)
	AMD Athlon (1.47-, 1.53-, 1.6-, 1.67-, and 1.8-GHz)
Memory	Up to 512 MB SDRAM using 256-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics
	capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
HP Pavilion ze4100
Processor	Mobile Intel Pentium 4 Processor-M (1.7-, 1.8-, and 2.0-GHz)
	Intel Celeron (1.6-, 1.7-, and 1.8-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics
	capability.
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

1-4

Product Information

Service Manual

HP nx9010

Processor	Mobile Intel Pentium 4-D (2.4-, 2.53-, 2.66-, and 3.06-GHz)
	Intel Celeron (2.0- and 2.6-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
HP nx9008
Processor	Intel Celeron (2.6- and 2.8-GHz)
Memory	At least 256 MB SDRAM preinstalled
Display	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability.
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
HP nx9005
Processor	Mobile Intel Pentium 4 Processor-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)
	Intel Celeron (1.8-, 2.0-, and 2.2-GHz)
	AMD Athlon (1.47-, 1.53-, 1.8-, and 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

Service Manual

Product Information

1-5

HP nx9000

Processor	AMD Athlon (1.8- or 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

Compaq Evo Notebook N1050v

Processor	Mobile Intel Pentium 4 Processor-M (1.8-GHz)
	Intel Celeron (1.6-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics
	capability.
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
Compaq Evo Notebook 1010v
Processor	Intel Celeron (1.6-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics
	capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

1-6

Product Information

Service Manual

Compaq Presario 2500

Processor	Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz)
	Intel Celeron (2.6- and 2.8-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
Compaq Presario 2100
Processor	Intel Pentium 4 Processor-M (1.8-, 1.9-, 2.0-, and 2.2-GHz)
	Intel Pentium 4-D (2.53-GHz)
	Intel Celeron (1.6-, 1.7-, 1.8-, 2.0-, and 2.4-GHz)
	AMD Athlon (1.46-, 1.53-, 1.67-, and 1.8-GHz )
	AMD Athlon XP-M (1.87-, 2.0-GHz)
Memory	Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off
Compaq Presario 1100
Processor	Intel Celeron (1.6- and 1.8-GHz)
Memory	Up to 512 MB SDRAM using 256-MB modules. At least 256 MB SDRAM preinstalled.
Display	15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or
	14.1-inch XGA (1024 × 768) active-matrix TFT
Video	ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP
	graphics capability
Operating System	Windows XP Professional or Windows XP Home preinstalled
Power States	On, Standby, Hibernate, Off

Service Manual

Product Information

1-7

Features

The following illustrations show the notebook’s main external features. For an exploded view of the notebook, see page 4-2.

Figure 1-1. Front View

HP Pavilion ze4x00, HP nx9005 and nx9000,

Compaq Evo Notebook N1050v and N1010v,

and Compaq Presario 2100 and 1100

1.Notebook open/close latch

2.One-touch buttons

3.Keyboard status lights

4.Power button: turns the notebook on and off

5.Touch pad, scroll pad, Select buttons, and plus on-off button

6.Main status lights (left to right): power mode, hard disk activity, and battery

7.Microphone option (not available)

8.Infrared port (select models only)

9.Wireless on-off button and indicator light (select models only)

10.Battery

11.CD-ROM, DVD, or other drive

12.PS/2 keyboard or PS/2 mouse port (supports Y adapter)

1-8

Product Information

Service Manual

Figure 1-2. Back View

HP Pavilion ze4x00

HP nx9005 and nx9000

13.AC adapter jack

14.Two universal Serial Bus (USB) ports

15.LAN port (select models only)

16.S-Video port (select models only)

17.Parallel port (LPT1): use this port for a parallel printer or other parallel device

18.Serial port (COM1): use this port for a serial mouse, modem, printer, or other serial device

19.External monitor port

20.Kensington lock slot (security connector)

21.Modem port (select models only)

22.PCMCIA card and CardBus slot and button

23.IEEE 1394 port (select models only)

24.Audio jacks (left to right): external microphone and audio out (headphones)

25.Volume controls (select models only)

26.Audio mute button and audio mute light (select models only)

27.Floppy drive (select models only)

NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 very similar except for logo.

Service Manual

Product Information

1-9

Figure 1-3. Bottom View

HP Pavilion ze4x00, HP nx9005 and nx9000,

Compaq Evo Notebook N1050v and N1010v,

and Compaq Presario 2100 and 1100

28.	Hard disk drive	31.	Reset button
29.	Battery latch	32.	Port replicator connect (select models only)
30.	SDRAM door	33.	Mini PCI door (no user parts inside)

1-10 Product Information

Service Manual

Figure 1-4. Front View

HP Pavilion ze5x00,

HP nx9010 and HP nx9008, and

Compaq Presario 2500

1.Notebook open/close latch

2.One-touch buttons

3.Keyboard status lights

4.Power button: turns the notebook on and off

5.Touch pad, scroll pad, Select buttons, and plus on-off button

6.Main status lights (left to right): power mode, hard disk activity, and battery

7.Infrared port (select models only)

8.Wireless on-off button and indicator light (select models only)

9.Audio mute button and audio mute light (select models only)

10.Battery

11.Volume controls (select models only)

12.Audio jacks (left to right): external microphone and audio out (headphones)

13.CD-ROM, DVD, or other drive

14.Universal Serial Bus (USB) port

Service Manual

Product Information

1-11

Figure 1-5. Back View

HP Pavilion ze5x00, HP nx9010, and HP nx9008

15.AC adapter jack

16.Two universal Serial Bus (USB) ports

17.LAN port (select models only)

18.External keyboard/mouse port

19.Parallel port (LPT1): use this port for a parallel printer or other parallel device

20.External monitor port

21.S-Video port (select models only)

22.Kensington lock cable slot (security connector)

23.Modem port (select models only)

24.IEEE 1394 port (select models only)

25.PCMCIA card and CardBus slot and button

26.Floppy drive (select models only)

1-12 Product Information

Service Manual

Figure 1-6. Bottom View

HP Pavilion ze5x00, HP nx9010, HP nx9008,

and Compaq Presario 2500

27.	Hard disk drive	31.	Port replicator connect (select models only)
28.	Battery latch	32.	Reset button

29.Mini PCI door (no user parts inside)

30.SDRAM door

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1-13

Operation

This section gives an overview of the notebook’s operation.

Turning the Notebook On and Off

You can start and stop your notebook using its power button. However, at certain times you might want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time.

NOTE: This manual describes the notebook in its original factory configuration, with all settings at their default values.

	Table 1-2. Activating Power Modes
	Power mode			To enter this mode
On				Press the power button
	Power mode status light is on
Standby mode
	Saves significant power			Press the power button
	Turns off the display and other components			–or–
	Maintains current session in RAM			select Start > Turn Off Computer > Stand By (Windows XP)
	Restarts quickly			–or–
	Restores network connections			select Start > Shut Down > Standby (Windows 2000)
	Power mode status light blinks			–or–
				allow timeout
Hibernation mode
	Saves maximum power			Press Fn+F12
	Saves current session to disk, and then shuts down.			–or–
	Restores network connections			select Start > Shut Down > Hibernate (Windows 2000)
	Power mode status light is off			–or–
				allow timeout
Shut down (off)
	Saves maximum power			Select Start > Turn Off Computer > Turn Off (Windows XP)
	Turns off without saving current session			–or–
	At startup, resets everything, starts a new session, and			Select Start > Shut Down > Shut down (Windows 2000)
	restores network connections.			–or–
	Power mode status light is off			press the power button for 4 seconds (only if the Start menu
				procedure doesn’t work)

To turn on: Press the power button to restart, or to resume your session from Standby or Hibernation mode.

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Service Manual

Checking the Status of the Notebook

The main status lights on the front of the notebook report power status, battery status, and hard disk activity.

Table 1-3. Main Status Lights (front of notebook)

Meaning

Power status

On: notebook is on (even if the display is off).

Blinking: notebook is in Standby mode.

Off: notebook is off or in Hibernation mode.

Hard disk drive activity

On: notebook is accessing the hard disk drive.

Battery status

Green: The AC adapter is connected and the battery is fully charged.

Amber: The AC adapter is connected and the battery is charging.

Blinking: The AC adapter is connected and the battery is missing or has a fault.

Off: The AC adapter is not connected.

The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.

Table 1-4. Keyboard Status Lights

Meaning

Caps Lock

Caps Lock is active.

Num Lock

Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.)

Keypad Lock

The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys; otherwise, cursor control is active (as marked on an external keyboard).

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Using Fn Hot Keys

The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.

	Table 1-5. Fn Hot Keys
Hot Key	Effect
Fn+F1	Decreases the display brightness
Fn+F2	Increases the display brightness
Fn+F5	Toggles among the built-in display, an external display, and simultaneous display on both.
Fn+F8	Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num Lock is on, then
	the numeric functions are active; otherwise, cursor control is active (as marked on an external
	keyboard).
Fn+F12	Enters Hibernation mode
Fn+NumLock	Toggles Scroll Lock on and off
Fn+Page Up	Increases the audio volume and cancels the mute setting
Fn+Page Down	Decreases the audio volume
Fn+Backspace	Audio mute

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Service Manual

Resetting the Notebook

Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Press the power button to restart.

•If possible, shut down Windows:

Press ctrl+alt+del, and then select Shut Down, Restart.

If the system will not allow a software shutdown, press and hold down until the display shuts down (about 4 seconds) and then release the power button. Press the power button again to restart.

•Use a ballpoint pen or a straightened paper clip to press the reset button on the bottom of the notebook.

Figure 1-7. Resetting the Notebook

NOTE: To boot from a CD, insert a bootable CD (such as the Recovery CDs) into the CD/DVD drive, and then restart. Press esc when the HP logo appears, and then select the CD/DVD drive as the temporary boot device.

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Specifications

The following tables list the specifications for the notebook and its accessories and are subject to change. For the latest versions, see the HP Notebook Web site http://www.hp.com/notebooks.

	Table 1-6. Specifications
Physical Attributes	Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in)
	Size (15-inch display): 328 × 272 × 35 mm (12.9 × 10.7 × 1.4 in)
	Weight: 2.9 kg (6.5 lb) minimum, depending on configuration
Processor and Bus	HP Pavilion ze5600:
Architecture	2.4-, 2.66-, 2.8-, or 3.06-GHz Mobile Intel Pentium 4 ProcessorM with
	Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
	processor with 400-MHz processor system bus
	-or-
	2.6- or 2.8-GHz Intel Celeron processor with 128-KB L2 cache and 1.45-V core low-power
	processor with 400-MHz processor system bus
	HP Pavilion ze5500:
	2.4-, 2.66-, 2.8-, or 3.06-GHz Mobile Intel Pentium 4 processor with
	Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
	processor with 400-MHz processor system bus
	-or-
	2.6-GHz Mobile Intel Celeron processor with 128-KB L2 cache and 1.45-V core low-power
	processor with 400-MHz processor system bus
	HP Pavilion ze5400 or ze5300:
	2.4-, 2.53-, 2.66-, or 2.8-GHz Intel Pentium 4 processor-D or 2.4-, 2.53-, 2.66-,
	or 2.8-GHz Mobile Intel Pentium 4 with Intel Speed Step technology, 512-KB L2 cache,
	processor with 400-MHz processor system bus
	HP Pavilion ze5200:
	2.4-, 2.53-, 2.66-, or 2.8-GHz Intel Desktop Pentium 4 processor-D with
	Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
	processor with 400-MHz processor system bus
	HP Pavilion ze4600 or ze4500:
	1.87-GHz AMD Athlon XP-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2-
	to 1.3-V core low-power processor with 200or 266-MHz (double-clocked) processor
	system bus
	HP Pavilion ze4400:
	1.8- or 1.87-GHz AMD Athlon XP-M with Intel Speed Step technology,
	512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 200or 266-MHz
	(double-clocked) processor system bus

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Service Manual

Processor and Bus Architecture

(continued)

HP Pavilion ze4300:

1.8-, 2.0-, 2.2-, or 2.4-GHz Mobile Intel Pentium 4 processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus

-or-

1.8-, 2.0-, or 2.2-GHz Mobile Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

-or-

1.46-, 1.53-, 1.67-, 1.80-, or 2.0-GHz Athlon processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

HP Pavilion ze4200:

1.8-, 1.9-, 2.0-, or 2.2-GHz Mobile Intel Pentium 4 processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus

-or-

1.6-, 1.7-, 1.8-, or 2.0-GHz Mobile Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

-or-

1.46-, 1.53-, 1.67-, or 1.80-GHz AMD Athlon processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

HP Pavilion ze4100:

1.7-, 1.8-, or 2.0-GHz Mobile Intel Pentium 4 processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus

-or-

1.6-, 1.7-, or 1.8-GHz Mobile Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

HP nx9010:

2.4-, 2.53-, or 2.66-GHz Intel Desktop Pentium 4 processor-D with

Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus

-or-

2.0-GHz Mobile Intel Celeron-D processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

HP nx9008:

2.6- and 2.8-GHz Mobile Intel Celeron-D processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

HP nx9000:

1.8- or 2.0-GHz AMD Athlon processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

Compaq Evo Notebook N1050v:

1.8-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology, 512-KBL2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus

-or-

1.6-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

Compaq Evo Notebook N1010v:

1.6-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

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	Processor and Bus	Compaq Presario 2500:
	Architecture	1.8-, 2.0-, 2.4-, 2.53-, 2.66-, or 2.80-GHz Intel Desktop Pentium 4 processor-D with
	(continued)
		Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
		processor with 400-MHz processor system bus

Compaq Presario 2100:

1.8-, 1.9-, 2.0-, or 2.2-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus

-or-

2.53-GHz Intel Desktop Pentium 4 processor-D with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus

-or-

1.6-, 1.7-, 1.8-, or 2.0-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

-or-

1.46-, 1.53-, 1.67-, or 1.80-GHz AMD Athlon processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus

	Compaq Presario 1100:
	1.6- or 1.8-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power
	processor with 133-MHz processor system bus
Video	14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050)
	active-matrix (TFT) LCD display
	Hardware 3D acceleration, hardware DVD acceleration
	External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz refresh rate
	(only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary depending on monitor,
	resolution, and color depth
	ATI Mobility Radeon graphics accelerator with 16-, 32-, or 64-MB DDR graphics memory,
	4x AGP graphics capability
	Dual display capability (depends on operating system support)
Power	Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with LED
	charge-level gauge
	Battery life: up to 3 (Li ion) or 2 (NiMH) hours typical (varies with model, usage, and power
	settings)
	Fast battery recharge: 2 hours when system is off, 3 hours when system is on.
	Low-battery warning
	Suspend/resume capability
	Universal AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output, or 75 W
Mass Storage	20to 60-GB removable hard drive with Ultra-DMA 100 interface
	1.44-MB floppy drive (certain models)
	24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher)
RAM	At least 128 MB SDRAM preinstalled
	HP Pavilion ze5x00, ze4x00, Compaq Evo N1050v, Compaq Presario 2500, and Compaq
	Presario 2100:
	2 slots for PC2100 DDR-266 SDRAM modules
	Up to 1 GB (1024 MB) SDRAM using 512 MB modules
	Compaq Evo N1010v and Presario 1100:
	2 slots for PC2100 DDR-266 SDRAM modules
	Up to 512 MB SDRAM using 256 MB modules

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Service Manual

Audio System	Stereo sound via 2 built-in speakers
	3D-enhanced audio
	Volume and mute buttons (certain models)
	Headphone-out and microphone-in
Keyboard and	87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded
Pointing Device	numeric keypad.
	12 function (Fn) keys
	5 user-programmable One-Touch buttons
	Touch pad with integrated scroll pad, on-off button and indicator
	Left and right Select buttons
LAN	Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support
(select models only)	Supports wake-on-LAN, fast IP, DMI, dRMON
	MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP
Wireless LAN	802.11b or 802.11g (54g)
(select models only)

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Table 1-7. Accessories

HP Pavilion

HP Pavilion

ze4600

ze5x00

ze4500

HP nx9010

HP Pavilion

ze4400

Compaq

ze4x00

ze4200

and

Evo

nx9008

HP nx9005

HP nx9000

N1010v

Compaq

Compaq

Compaq

Compaq

Accessory

Description

Presario

Evo N10

Presario

Presario

HP Pavilion

2500

50v

2100

1100

ze4100

Memory

F4694-60901

128MB DDR266B

•

•

•

•

317434-001

F4695-60901

256MB DDR266B

•

•

•

•

317435-001

F4696-60901

512MB DDR266B

•

•

•

317436-001

Hard Drives

0950-4193

HDD-20 GB 9.5mm,

•

•

•

•

•

319412-001

Hitachi ATA100

0950-4318

HDD-20 GB 9.5mm,

•

•

IBM ATA100 FDB

0950-4287

HDD-20 GB 9.5mm,

•

•

TOSH ATA100 FDB

0950-4168

HDD-30 GB 9.5mm,

•

•

Hitachi ATA100

0950-4162

HDD-30 GB 9.5mm,

•

•

•

•

•

319413-001

IBM (diablo) ATA100

0950-4319

HDD-30 GB 9.5mm,

•

•

IBM ATA100 FDB

(Cascade)

0950-4360

HDD-30 GB 9.5mm,

•

•

TITAN Toshiba

ATA100 (TITAN)

0950-4176

HDD-30 GB 9.5mm,

•

•

Toshiba ATA100

0950-4320

HDD-40 GB 9.5mm,

•

•

•

•

319414-001

IBM ATA100 FDB

0950-4288

HDD-40 GB 9.5mm,

•

Toshiba ATA100

319415-001

SPS-DRV HD 60 GB

•

•

•

(4200 rpm)

319416-001

SPS-DRV HD 60 GB

•

•

(5400 rpm)

320692-001

SPS-DRV HD 80 GB

•

•

(4200 rpm)

Power Options

F4600-60901

AC-Adapter-Ultraslim

•

•

Delta 75W s/PFC

F4809-60901

Battery, Li ion 4.4AHr

•

•

•

•

•

1-22 Product Information

Service Manual

HP Pavilion

HP Pavilion

ze4600

ze5x00

ze4500

HP nx9010

HP Pavilion

ze4400

Compaq

ze4x00

ze4200

and

Evo

nx9008

HP nx9005

HP nx9000

N1010v

Compaq

Compaq

Compaq

Compaq

Accessory

Description

Presario

Evo N10

Presario

Presario

HP Pavilion

2500

50v

2100

1100

ze4100

319411-001

8 Cell Li ion

8120-6312

Cord, Pwr, Austr

•

•

•

317444-011

ABG (2w)

8120-6314

Cord, Pwr, Europe

•

•

ABB (2w)

317444-002

SPS-CORD-AC PWR

•

2 WIRE-INTL

317444-061

SPS-CORD-AC PWR

•

2 WIRE-IT

8120-6316

Cord, Pwr, Japan

•

•

317444-291

ABJ (2w)

317444-AD1

SPS-CORD-AC PWR 2

•

WIRE-KOR

8120-8373

Cord, Pwr, People’s

•

317444-AA1

Republic of China

AB2 (2w)

317444-101

SPS-CORD-AC PWR

•

2 WIRE-SWE

317444-111

SPS-CORD-AC PWR

•

2 WIRE-SWI

317444-AB1

SPS-CORD-AC PWR

•

2 WIRE-TAI

8120-8699

Cord, Pwr, UK (EPSR) for

•

•

•

317444-031

Hong Kong (2w)

8120-6313

Cord, Pwr, US ABA (2w)

•

•

•

317444-001

PC Cards

F4640-60978

Card, Mini PCI-802.11B

•

•

•

•

319468-051

France

F4640-60977

Card, Mini PCI-802.11B

•

•

•

•

•

319468-002

worldwide

Docking

F4808-60901

Port Replicator Assy

•

•

•

F4808-60902

Simple Port Replicator

•

•

hp/Compaq

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