HP (Hewlett-Packard) AW389USABA, FN023UAABA User Manual

HP Compaq 6735b Notebook PC and HP Compaq 6730b Notebook PC

Maintenance and Service Guide

© Copyright 2008 Hewlett-Packard

Development Company, L.P.

AMD Athlon, AMD Sempron,

and AMD Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of

Intel Corporation in the U.S. and

other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: July 2008

Document Part Number: 463946-001

MSG revision history

Revision	Publication date	Description
A	November 2009	The AC adapter descriptions and part numbers have been updated to 463958-001
		for the 65-W HP Smart AC adapter for use in all countries and regions except India
		and 577170-001 for the 65-W HP Smart AC adapter for use in India. The information
		was updated in the following locations: Product description on page 1,
		Miscellaneous parts on page 31, and Sequential part number listing on page 32.
B	February 2010	The serial connector is not included in the Cable Kit, part number 487138-001. The
		Cable Kit information has been updated in the following locations: Computer major
		components on page 20 and Cable Kit on page 29.
		The serial connector and serial connector cable are available using part number
		487120-001. The information has been updated in the following locations: Computer
		major components on page 20, Sequential part number listing on page 32 and
		Serial connector and cable on page 96.

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................		1
2	External component identification ................................................................................................................	9
	Top components ...................................................................................................................................	9
	Top components ..................................................................................................................	9
	Buttons, switches, and fingerprint reader ..........................................................................	10
	Keys ...................................................................................................................................	12
	TouchPad ..........................................................................................................................	13
	Front components ..............................................................................................................................	14
	Right-side components .......................................................................................................................	15
	Left-side components .........................................................................................................................	16
	Rear components ...............................................................................................................................	17
	Bottom components ...........................................................................................................................	18
3	Illustrated parts catalog ...............................................................................................................................	19
	Service tag .........................................................................................................................................	19
	Computer major components .............................................................................................................	20
	Plastics Kit ..........................................................................................................................................	28
	Cable Kit .............................................................................................................................................	29
	Mass storage devices .........................................................................................................................	30
	Miscellaneous parts ............................................................................................................................	31
	Sequential part number listing ............................................................................................................	32
4 Removal and replacement procedures .......................................................................................................		39
	Preliminary replacement requirements ...............................................................................................	39
	Tools required ....................................................................................................................	39
	Service considerations .......................................................................................................	39
	Plastic parts .......................................................................................................	39
	Cables and connectors .....................................................................................	40
	Drive handling ...................................................................................................	40
	Grounding guidelines .........................................................................................................	41
	Electrostatic discharge damage ........................................................................	41
	Packaging and transporting guidelines .............................................	42

vii

Workstation guidelines	..................................................................... 42
Equipment guidelines .......................................................................	43
Unknown user password ...................................................................................................	44
Component replacement procedures .................................................................................................	45
Service tag .........................................................................................................................	45
Computer feet ....................................................................................................................	46
Battery ...............................................................................................................................	47
SIM ....................................................................................................................................	48
Display inverter ..................................................................................................................	49
Bluetooth module ...............................................................................................................	51
Hard drive ..........................................................................................................................	53
RTC battery .......................................................................................................................	55
Optical drive .......................................................................................................................	56
Expansion memory module ...............................................................................................	57
WLAN module ....................................................................................................................	59
Keyboard ...........................................................................................................................	61
Primary memory module ....................................................................................................	64
WWAN module ..................................................................................................................	65
Switch cover ......................................................................................................................	66
Power button board ...........................................................................................................	67
Fan .....................................................................................................................................	68
Heat sink ............................................................................................................................	69
Processor ...........................................................................................................................	73
Display assembly ...............................................................................................................	75
Top cover ...........................................................................................................................	81
TouchPad assembly ..........................................................................................................	83
ExpressCard board ............................................................................................................	84
Audio board .......................................................................................................................	85
Modem module ..................................................................................................................	87
Speaker .............................................................................................................................	88
USB/digital media board ....................................................................................................	90
Bluetooth module cable .....................................................................................................	91
Rear cover .........................................................................................................................	92
SIM connector board .........................................................................................................	94
Modem module cable ........................................................................................................	95
Serial connector and cable ................................................................................................	96
System board .....................................................................................................................	97
Optical drive connector board ..........................................................................................	101
5 Computer Setup ..........................................................................................................................................	103
Starting Computer Setup ..................................................................................................................	103
Using Computer Setup .....................................................................................................................	103
Navigating and selecting in Computer Setup ...................................................................	103

viii

Restoring factory settings in Computer Setup .................................................................	104
Computer Setup Menus ...................................................................................................................	105
File menu .........................................................................................................................	105
Security menu ..................................................................................................................	105
Diagnostics menu ............................................................................................................	106
System Configuration menu ............................................................................................	106
6 Specifications ..............................................................................................................................................	109
Computer specifications ...................................................................................................................	109
15.4-inch, WSXGA display specifications ........................................................................................	110
15.4-inch, WXGA display specifications ...........................................................................................	111
Hard drive specifications ..................................................................................................................	112
DVD±RW and CD-RW Double-Layer Combo Drive specifications ..................................................	113
DVD/CD-RW Combo Drive specifications ........................................................................................	114
DVD-ROM Drive ...............................................................................................................................	115
System DMA specifications ..............................................................................................................	116
System interrupt specifications .........................................................................................................	117
System I/O address specifications ...................................................................................................	118
System memory map specifications .................................................................................................	120
7 Screw listing ................................................................................................................................................	121
Phillips PM2.0×5.0 captive screw .....................................................................................................	122
Phillips PM2.5×10.0 captive screw ...................................................................................................	123
Phillips PM3.0×4.0 screw .................................................................................................................	124
Phillips PM2.5×9.0 captive screw .....................................................................................................	125
Phillips PM2.0×3.0 screw .................................................................................................................	126
Phillips PM2.5×4.0 screw .................................................................................................................	127
Phillips PM2.0×5.0 screw .................................................................................................................	128
Phillips PM2.5×7.0 captive screw .....................................................................................................	129
Phillips PM2.0×4.0 captive screw .....................................................................................................	130
Torx8 T8M2.5×9.0 screw .................................................................................................................	131
Torx8 T8M2.5×4.0 screw .................................................................................................................	133
Phillips PM2.5×3.0 screw .................................................................................................................	134
Phillips PM2.5×3.0 broad-head screw ..............................................................................................	135
Phillips PM2.5×5.0 screw .................................................................................................................	137
Hex HM5.0×9.0 screw lock ..............................................................................................................	140
Torx8 T8M2.5×6.0 screw .................................................................................................................	141
8 Backup and recovery ..................................................................................................................................	142
Overview ..........................................................................................................................................	142
Backing up ........................................................................................................................................	143
Backup tips ......................................................................................................................	143
Backing up your information ............................................................................................	143

ix

Performing a recovery ......................................................................................................................	144
Recovering the hard drive using f11 .................................................................................................	144
Recovering information using a Windows Vista operating system DVD (purchased separately) ....	145
9 Connector pin assignments .......................................................................................................................	146
1394 .................................................................................................................................................	146
Audio-in (microphone) ......................................................................................................................	147
Audio-out (headphone) .....................................................................................................................	147
External monitor ...............................................................................................................................	148
RJ-11 (modem) ................................................................................................................................	149
RJ-45 (network) ................................................................................................................................	150
S-Video-out ......................................................................................................................................	151
Serial port .........................................................................................................................................	152
Universal Serial Bus .........................................................................................................................	152
10 Power cord set requirements ..................................................................................................................	153
Requirements for all countries and regions ......................................................................................	153
Requirements for specific countries and regions .............................................................................	154
11 Recycling ...................................................................................................................................................	155
Battery ..............................................................................................................................................	155
Display ..............................................................................................................................................	155
Index .................................................................................................................................................................	161

x

1 Product description

Category	Description	HP Compaq	HP Compaq	HP Compaq	HP Compaq
		6730b	6730b	6735b	6735b Notebook
		Notebook PC	Notebook PC	Notebook PC	PC without
		with WWAN	without WWAN	with WWAN	WWAN
Product Name	HP Compaq 6730b	√	√
	Notebook PC
	HP Compaq 6735b			√	√
	Notebook PC
Processors	● Intel® Core™ 2 Duo	√	√
	T9600 2.80-GHz
	processor, 35W, 6-
	MB L2 cache, 800-
	MHz front side bus
	(FSB)
	● Intel Core 2 Duo	√	√
	P9500 2.53-GHz
	processor, 25W, 6-
	MB L2 cache, 800-
	MHz FSB
	● Intel Core 2 Duo	√	√
	T9400 2.53-GHz
	processor, 35W, 3-
	MB L2 cache, 800-
	MHz FSB
	● Intel Core 2 Duo	√	√
	P8600 2.40-GHz
	processor, 25W, 3-
	MB L2 cache, 800-
	MHz FSB
	● Intel Core 2 Duo	√	√
	P8400 2.26-GHz
	processor, 25W, 3-
	MB L2 cache, 800-
	MHz FSB
	● AMD Turion™ X2			√	√
	Ultra Dual Core
	ZM-86 2.40-GHz
	processor, 35W, 2-
	MB L2 cache
	● AMD Turion X2 Ultra			√	√
	Dual Core ZM-82
	2.20-GHz processor,
	35W, 2-MB L2 cache

1

Category	Description		HP Compaq	HP Compaq	HP Compaq	HP Compaq
			6730b	6730b	6735b	6735b Notebook
			Notebook PC	Notebook PC	Notebook PC	PC without
			with WWAN	without WWAN	with WWAN	WWAN
	● AMD Turion X2 Ultra				√	√
		Dual Core ZM-80
		2.10-GHz processor,
		35W 2-MB L2 cache
	● AMD Turion X2 Dual				√	√
		Core RM-70 2.00-
		GHz processor,
		35W, 1-MB L2 cache
	●	AMD Athlon™ X2			√	√
		QL-60 1.90-GHz
		processor, 35W, 1-
		MB L2 cache
	●	AMD Sempron™			√	√
		SI-40 2.00-GHz
		processor, 25W,
		512-KB L2 cache
Chipset	●	Northbridge: GE45	√	√
	●	Southbridge: ICH9M
	●	Northbridge: M780G			√	√
	●	Southbridge: SB700
Graphics	Mobile Intel® Graphics		√	√
	Media Accelerator
	4500MHD
	Intel Universal Memory		√	√
	Architecture (UMA)
	graphics subsystem
	integrated with shared
	video memory
	(dynamically allocated)
	ATI Radeon HD 3200				√	√
	Graphics
	UMA graphics subsystem				√	√
	integrated with shared
	video memory
	(dynamically allocated)
Panels	All display assemblies		√	√	√	√
	include 2 wireless local
	area network (WLAN)
	antennae
	●	15.4-inch WXGA	√	√	√	√
		BrightView
	●	15.4-inch WXGA+
	●	15.4-inch WXGA
Memory	2 customer-accessible/		√	√	√	√
	upgradable memory
	module slots

2 Chapter 1 Product description

Category	Description		HP Compaq	HP Compaq	HP Compaq	HP Compaq
			6730b	6730b	6735b	6735b Notebook
			Notebook PC	Notebook PC	Notebook PC	PC without
			with WWAN	without WWAN	with WWAN	WWAN
	Supports dual-channel		√	√	√	√
	memory
	Supports up to 4 GB of		√	√	√	√
	system RAM
	PC2-6400, 800-MHz,		√	√	√	√
	DDR2
	Supports the following		√	√	√	√
	configurations:
	●	8192-MB total
		system memory
		(4096 × 2, dual-
		channel)
	●	4096-MB total
		system memory
		(4096 × 1)
	●	4096-MB total
		system memory
		(2048 × 2, dual-
		channel)
	●	3072-MB total
		system memory
		(2048 + 1024, dual-
		channel)
	●	2560-MB total
		system memory
		(2048 + 512, dual-
		channel)
	●	2048-MB total
		system memory
		(2048 × 1)
	●	2048-MB total
		system memory
		(1024 × 2, dual-
		channel)
	●	1536-MB total
		system memory
		(1024 + 512, dual-
		channel)
	●	1024-MB total
		system memory
		(1024 × 1)
Hard drives	Supports 9.5-mm, 2.5-		√	√	√	√
	inch hard drives
	Customer-accessible		√	√	√	√
	Serial ATA		√	√	√	√

3

Category	Description		HP Compaq	HP Compaq	HP Compaq	HP Compaq
			6730b	6730b	6735b	6735b Notebook
			Notebook PC	Notebook PC	Notebook PC	PC without
			with WWAN	without WWAN	with WWAN	WWAN
	Supports the following		√	√	√	√
	drives:
	●	250-GB, 5400-rpm
	●	160-GB, 5400-rpm
	●	120-GB, 7200-rpm
	●	120-GB, 5400-rpm
Optical drives	Fixed (loosening of 1		√	√	√	√
	screw required)
	Customer-accessible		√	√	√	√
	Parallel ATA		√	√	√	√
	12.7-mm tray load		√	√	√	√
	Supports the following		√	√	√	√
	drives:
	●	DVD±RW and CD-
		RW SuperMulti
		Double-Layer
		Combo Drive with
		LightScribe
	●	DVD/CD-RW
		Combo Drive
	● DVD-ROM Drive
Diskette drive	Supports external USB		√	√	√	√
	diskette drive only
	Supports boot from		√	√	√	√
	external USB diskette
	drive
	Supports 3-mode diskette		√	√	√	√
	drive
Audio	High-definition audio		√	√	√	√
	1984A - HD
	Integrated stereo		√	√	√	√
	microphone
	Integrated dual array		√	√	√	√
	microphone with camera
	only
	Integrated VGA camera		√	√	√	√
	Stereo speakers (2)		√	√	√	√
Modem	No-modem option		√	√	√	√
	available in Japan only

4 Chapter 1 Product description

Category	Description	HP Compaq	HP Compaq	HP Compaq	HP Compaq
		6730b	6730b	6735b	6735b Notebook
		Notebook PC	Notebook PC	Notebook PC	PC without
		with WWAN	without WWAN	with WWAN	WWAN
	56K V.92 1.5-inch data/	√	√	√	√
	fax modem with digital line
	guard
Ethernet	Low-cost 10/100/1000	√	√	√	√
	Ethernet network
	interface card (NIC)
	NIC Power Down	√	√	√	√
	Technology
	S4/S5 wake on local area	√	√	√	√
	network (LAN) on AC
	power
	Power Down Technology	√	√	√	√
	S4/S5 wake on LAN (on/
	AC)
Wireless	Integrated WLAN options by way of wireless module:
	Support for no WLAN	√
	option
	Intel 802.11a/b/g/n (not	√
	available with Linux
	operating system)
	Intel 802.11a/b/g	√	√
	Intel 802.11b/g	√	√

Integrated WLAN options by way of wireless module:

Wireless wide area	√
network (WWAN) module
Subscriber identity	√
module (SIM) user-
accessible inside the
battery bay

Integrated personal area network (PAN) options by way of Bluetooth® module:

	No-WPAN option	√	√
	available
	Broadcom Bluetooth 2.0	√	√
	+EDR
External media	One ExpressCard/54 slot	√	√	√	√
card

5

Category	Description		HP Compaq	HP Compaq	HP Compaq	HP Compaq
			6730b	6730b	6735b	6735b Notebook
			Notebook PC	Notebook PC	Notebook PC	PC without
			with WWAN	without WWAN	with WWAN	WWAN
	Media Card Reader		√	√	√	√
	supporting Memory Stick,
	Memory Stick Pro,
	MultiMediaCard,
	MultiMediaCard Plus,
	Secure Digital (SD)
	Memory Card, SD High
	Capacity Memory Card,
	xD-Picture Card, xD-
	Picture Card Type H, and
	xD-Picture Card Type M
Ports	●	Audio-in (stereo	√	√	√	√
		microphone)
	● Audio-out (stereo
		headphone)
	●	Docking
	●	RJ-11 (modem)
	●	RJ-45 (Ethernet,
		includes link and
		activity lights)
	●	Serial
	●	S-Video-out (7 pin)
	●	Travel battery
	●	USB (4)
	● VGA (Dsub 15-pin)
		supporting 1600 ×
		1200 external
		resolution at 75-GHz
		(hot plug/unplug with
		auto-detect)
	●	1394a
	● 3-pin HP Smart AC
		Adapter
Docking	Support for HP 3-in-1 NAS		√	√	√	√
	Docking Station,
	HP Advanced Docking
	Station, and HP Docking
	Station
Keyboard/	31.20-mm (12.28-inch)		√	√	√	√
pointing devices	keyboard with embedded
	numeric keypad
	TouchPad only, with 2		√	√	√	√
	TouchPad buttons and
	vertical scrolling (taps
	enabled as default)

6 Chapter 1 Product description

Category	Description		HP Compaq	HP Compaq	HP Compaq	HP Compaq
			6730b	6730b	6735b	6735b Notebook
			Notebook PC	Notebook PC	Notebook PC	PC without
			with WWAN	without WWAN	with WWAN	WWAN
	Touch-sensitive controls		√	√	√	√
	Spill-resistant		√	√	√	√
Power	65-W HP Smart AC		√	√	√	√
requirements	Adapter with localized
	cable plug support (2-wire
	plug with ground pin,
	supports 2-pin DC
	connector) and HP Fast
	Charge Technology
	6-cell, 55-Wh Li-ion		√	√	√	√
	battery
	6-cell, 47-Wh Li-ion		√	√	√	√
	battery
	Support for 8-cell Li-ion		√	√	√	√
	Extended Life Battery and
	12-cell Ultra Capacity
	Battery
Security	Supports Kensington		√	√	√	√
	security lock
	Trusted platform module		√	√	√	√
	(TPM) v. 1.2
	Enhanced Drive Lock		√	√	√	√
	Fingerprint reader		√	√	√	√
	Integrated smart card		√	√	√	√
	reader
Operating	Preinstalled:		√	√	√	√
system	●	Windows Vista® 32
		Home Basic
	●	Windows Vista
		Business 32
	●	Windows Vista
		Business 32 (with
		Windows® XP Pro
		images)
	●	FreeDOS
	●	Red Flag Linux

7

Category	Description		HP Compaq	HP Compaq	HP Compaq	HP Compaq
			6730b	6730b	6735b	6735b Notebook
			Notebook PC	Notebook PC	Notebook PC	PC without
			with WWAN	without WWAN	with WWAN	WWAN
	Restore media:		√	√	√	√
	●	Windows Vista 32
		Home Basic
	●	Windows Vista
		Business 32
	●	Windows Vista
		Business 64
	●	Windows Vista
		Ultimate
	●	Windows XP Pro,
		Service Pack 2
	●	Windows Vista
		(DRDVD)
	●	Windows XP Pro
		(DRDVD)
	Certified:		√	√	√	√
	●	Microsoft WHQL
	●	SuSE Linux
	Web support:		√	√	√	√
	●	Windows XP Pro
	●	Windows Vista
		Enterprise
Serviceability	End-user replaceable		√	√	√	√
	parts:
	●	AC adapter
	●	Battery (system)
	●	Hard drive
	●	Memory modules
		(expansion and
		primary)
	●	Optical drive
	●	SIM
	●	WLAN module
	●	WWAN module

8 Chapter 1 Product description

2 External component identification

Top components

Top components

Item	Component	Function
(1)	WLAN antenna locations	Send and receive signals from one or more WLAN devices.
		These antennae are not visible from the outside of the
		computer.
(2)	Internal microphones (2) (select models only)	Record sound.
		NOTE: Some models have one internal microphone.
(3)	WWAN antenna locations (select models only)	Send and receive signals from one or more WWAN devices.
		These antennae are not visible from the outside of the
		computer.

Top components

9

Item	Component	Function
(4)	Webcam light (select models only)	On: The integrated camera is in use.
(5)	HP Webcam (select models only)	Records audio and video and captures still photographs.

Buttons, switches, and fingerprint reader

Item	Component	Function
(1)	Power button	● When the computer is off, press the button to turn on the
		computer.
		● When the computer is on, press the button to initiate
		Hibernation.
		● When the computer is in Hibernation, press the button
		briefly to exit Hibernation.
		● When the computer is in the Sleep state, press the button
		briefly to exit Sleep.
		If the computer has stopped responding and Windows®
		shutdown procedures are ineffective, press and hold the power
		button for at least 5 seconds to turn off the computer.
		To learn more about your power settings, select Start >
		Control Panel > System and Maintenance > Power
		Options.
(2)	Internal display switch	Turns off the display if the display is closed while the power is
		on.

10 Chapter 2 External component identification

Item	Component	Function
(3)	Info button	Launches Info Center, which provides shortcuts, such as the
		following:
		● HP 3D DriveGuard—Controls settings for software that
		protects the hard drive by parking the drive when the
		computer is dropped or moved.
		● HP Software Setup—Installs preloaded applications to
		make them accessible to the user.
		● HP Wireless Assistant—Turns wireless devices on or
		off.
		NOTE: If a wireless device is disabled in Computer
		Setup, it must first be reenabled in Computer Setup before
		it can be turned on or off using Wireless Assistant.
		● System Information—Describes the memory, processor
		speed, BIOS (basic input-output system) and other
		essential information about your computer system.
		NOTE: Click the Advanced button to see more
		information about your system.
		● User Guides—Provide specific details about the
		computer, including your components, power, drives,
		multimedia, security, and wireless features.
		NOTE: After you configure QuickLook 2, you can open this
		feature by pressing the info button when the computer is off or
		in Hibernation.
(4)	Presentation button	Opens the Presentation Options window, where you can start
		a frequently used presentation, file, program, or Web site. You
		can also adjust display settings for optimum viewing.
(5)	Wireless button	Turns the wireless feature on or off but does not establish a
		wireless connection.
		NOTE: You must set up or access a wireless network to
		establish a wireless connection.
(6)	Volume mute button	Mutes and restores speaker sound.
(7)	Volume scroll zone	Adjusts speaker volume. Slide your finger to the left to decrease
		volume and to the right to increase volume. You can also press
		and hold the minus (-) sign to decrease volume, or press and
		hold the plus (+) sign to increase volume.
(8)	Fingerprint reader (select models only)	Allows a fingerprint logon to Windows, instead of a password
		logon.

Top components 11

Keys

Item	Component	Function
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with a function key or the esc key.
(3)	Windows logo key	Displays the Windows Start menu.
(4)	Windows applications key	Displays a shortcut menu for items beneath the pointer.
(5)	Embedded numeric keypad keys	Can be used like the keys on an external numeric keypad.
(6)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.

12 Chapter 2 External component identification

TouchPad

Item	Component	Function
(1)	TouchPad*	Moves the pointer and selects or activates items on the screen.
(2)	Left TouchPad button*	Functions like the left button on an external mouse.
(3)	Fingerprint reader (select models only)	Allows a fingerprint logon to Windows, instead of a password
		logon.
(4)	Right TouchPad button*	Functions like the right button on an external mouse.
(5)	TouchPad scroll zone	Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

Top components 13

Front components

Item	Component	Function
(1)	Wireless light	●	Blue: An integrated wireless device, such as a wireless
			local area network (WLAN) device, an HP Broadband
			Wireless Module, and/or a Bluetooth device, is on.
		●	Amber: All wireless devices are off.
(2)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state.
		●	Blinking rapidly: An AC adapter with a higher power rating
			should be connected.
		●	Off: The computer is off or in Hibernation.
(3)	Battery light	●	Amber: A battery is charging.
		●	Turquoise: A battery is close to full charge capacity.
		●	Blinking amber: A battery that is the only available power
			source has reached a low battery level. When the battery
			reaches a critical battery level, the battery light begins
			blinking rapidly.
		●	Off: If the computer is plugged into an external power
			source, the light turns off when all batteries in the
			computer are fully charged. If the computer is not plugged
			into an external power source, the light stays off until the
			battery reaches a low battery level.
(4)	Drive light	●	Blinking: The hard drive or optical drive is being accessed.
		●	Amber (select models only): HP 3D DriveGuard has
			temporarily parked the hard drive.
(5)	Display release latch	Opens the computer.
(6)	Speakers (2)	Produce sound.
(7)	Audio-out (headphone) jack	Produces sound when connected to optional powered stereo
		speakers, headphones, ear buds, a headset, or television
		audio.
		NOTE: When a device is connected to the headphone jack,
		the computer speakers are disabled.
(8)	Audio-in (microphone) jack	Connects an optional computer headset microphone, stereo
		array microphone, or monaural microphone.

14 Chapter 2 External component identification

Right-side components

NOTE: Refer to the illustration that most closely matches your computer.

Item	Component	Function
(1)	Media Card Reader (select models only)	Supports the following optional digital card formats:
		●	Memory Stick
		●	Memory Stick Pro
		●	MultiMediaCard
		●	MultiMediaCard Plus
		● Secure Digital Memory Card
		● Secure Digital High Capacity Memory Card
		● xD-Picture Card
		● xD-Picture Card Type H
		● xD-Picture Card Type M
(2)	USB ports (2) (select models only)	Connect optional USB devices.
(3)	Optical drive	Reads an optical disc.
(4)	Serial port	Connects an optional device, such as a modem, mouse, or
		printer.

Right-side components 15

Item	Component	Function
(1)	Media Card Reader (select models only)	Supports the following optional digital card formats:
		●	Memory Stick
		●	Memory Stick Pro
		●	MultiMediaCard
		●	MultiMediaCard Plus
		● Secure Digital Memory Card
		● Secure Digital High Capacity Memory Card
		● xD-Picture Card
		● xD-Picture Card Type H
		● xD-Picture Card Type M
(2)	USB ports (2) (select models only)	Connect optional USB devices.
(3)	Optical drive	Connect optional USB devices.
(4)	RJ-11 (modem) jack	Connects a modem cable.
(5)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent,
		but it may not prevent the computer from being mishandled or
		stolen.

Left-side components

Item	Component	Function
(1)	Power connector	Connects an AC adapter.
(2)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and off during routine operation.
(3)	USB ports (2)	Connect optional USB devices.
(4)	1394 port (select models only)	Connects an optional IEEE 1394 or 1394a device, such as a
		camcorder.
(5)	ExpressCard slot	Supports optional ExpressCards.

16 Chapter 2 External component identification

Rear components

NOTE: Refer to the illustration that most closely matches your computer.

Item	Component	Function
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent,
		but it may not prevent the computer from being mishandled or
		stolen.
(2)	RJ-11 (modem) jack	Connects a modem cable.
(3)	RJ-45 (network) jack	Connects a network cable.
(4)	External monitor port	Connects an external VGA monitor or projector.
(5)	S-Video-out jack	Connects an optional S-Video device such as a television,
		VCR, camcorder, overhead projector, or video capture card.

Item	Component	Function
(1)	RJ-45 (network) jack	Connects a network cable.
(2)	External monitor port	Connects an external VGA monitor or projector.
(3)	S-Video-out jack	Connects an optional S-Video device such as a television,
		VCR, camcorder, overhead projector, or video capture card.

Rear components 17

Bottom components

Item	Component	Function
(1)	Battery bay	Holds the battery.
(2)	Battery release latch	Releases the battery from the battery bay.
(3)	SIM slot (select models only)	Contains a WWAN SIM. The SIM slot is located inside the
		battery bay.
(4)	Accessory battery connector	Connects an optional accessory battery.
(5)	Vents (5)	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and off during routine operation.
(6)	Expansion memory module compartment	Contains the expansion memory module slot and the WLAN
		module.
		CAUTION: To prevent an unresponsive system, replace the
		wireless module only with a wireless module authorized for use
		in the computer by the governmental agency that regulates
		wireless devices in your country or region. If you replace the
		module and then receive a warning message, remove the
		module to restore computer functionality, and then contact
		technical support through Help and Support.
(7)	Bluetooth module compartment (select models	Contains a Bluetooth device.
	only)
(8)	Hard drive bay	Holds the hard drive.
(9)	Docking connector (select models only)	Connects an optional docking device.

18 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1)Product name: This is the product name affixed to the front of the computer.

(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4)Model description: This is the number used to locate documents, drivers, and support for the computer.

(5)Warranty period: Describes the duration of the warranty period for the computer.

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Service tag 19

Computer major components

Item

Description

Spare part number

(1)15.4-inch display assemblies (include 2 WLAN antenna transceivers and cables)

20 Chapter 3 Illustrated parts catalog