HP Color LaserJet 2605, Color LaserJet2605dn, Color LaserJet 2605dtn Service Manual

4.6 (8)

HP Color LaserJet 2605, 2605dn, 2605dtn

Service Manual

HP Color LaserJet 2605, 2605dn, 2605dtn

Service Manual

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Q7821-90930

Edition 1, 12/2005

FCC Class A Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett-Packard could result in the product not meeting the Class A limits, in which case the FCC could void the user’s authority to operate the equipment.

Trademark Credits

Adobe Photoshop® and PostScript® are trademarks of Adobe Systems Incorporated.

CorelDRAW™ is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Netscape™ and Netscape Navigator™ are U.S. trademarks of Netscape Communications Corporation.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. Details on the proper use of the marks are explained in the "Guidelines for Proper use of the ENERGY STAR® Name and International Logo."

Table of contents

1	Printer basics
	Printer configurations .............................................................................................................................	2
	HP Color LaserJet 2605 printer ............................................................................................	2
	HP Color LaserJet 2605dn printer ........................................................................................	2
	HP Color LaserJet 2605dtn printer .......................................................................................	3
	Printer features ......................................................................................................................................	4
	Walkaround ............................................................................................................................................	6
	Software .................................................................................................................................................	8
	Software and supported operating systems .........................................................................	8
	Print-media specifications ......................................................................................................................	9
	General guidelines ................................................................................................................	9
	Paper and print media ...........................................................................................................	9
	Printing and storage environment .......................................................................................	10
	Envelopes ...........................................................................................................................	10
	Labels ..................................................................................................................................	12
	Transparencies ...................................................................................................................	13
	HP LaserJet glossy paper and HP LaserJet Photo paper ..................................................	13
	Letterhead or preprinted forms ...........................................................................................	13
	HP LaserJet Tough paper ...................................................................................................	13
	Custom-sized print media or cardstock ..............................................................................	14
	Supported media weights and sizes ...................................................................................	14
2	Installation
	Site preparation ...................................................................................................................................	18
	Operating environment .......................................................................................................	18
	Minimum system requirements ...........................................................................................	19
	Requirements for PC systems ...........................................................................	19
	Requirements for Macintosh systems (non-PostScript) ....................................	19
	Package contents ................................................................................................................................	20
	Install input devices .............................................................................................................................	21
	Installing Tray 3 (2605dtn) ..................................................................................................	21
	Loading Tray 1 ....................................................................................................................	21
	Loading Trays 2 and 3 ........................................................................................................	23
3 Managing and maintenance
	Control panel menus ...........................................................................................................................	30
	Using the control panel menus ...........................................................................................	30
	Control panel menu map ....................................................................................................	30
	Managing supplies ...............................................................................................................................	32

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Supplies life .........................................................................................................................	32
Checking and ordering supplies .........................................................................................	32
To check status and order using the control panel ............................................	32
To check and order supplies using HP ToolboxFX ...........................................	32
To check and order using HP Web Jetadmin ....................................................	33
Storing supplies ..................................................................................................................	33
Replacing and recycling supplies .......................................................................................	33
HP policy on non-HP supplies ............................................................................................	33
Resetting the printer for non-HP supplies ..........................................................	33
HP anti-counterfeit website .................................................................................................	34
Cleaning the printer .............................................................................................................................	35
To remove toner build-up ....................................................................................................	35
To clean the paper path using HP ToolboxFX ...................................................................	37
Cartridge out override ..........................................................................................................................	38
Configuration .......................................................................................................................	38
On-going operation .............................................................................................................	38
Calibrating the printer ..........................................................................................................................	39
To calibrate the printer at the printer ..................................................................................	39
To calibrate the printer from the HP ToolboxFX .................................................................	39
Managing the printer ............................................................................................................................	40
Device pages and reports ...................................................................................................	40
Demo page .........................................................................................................	40
Configuration page .............................................................................................	40
Supplies Status page .........................................................................................	41
Networking page ................................................................................................	43
Fonts pages ........................................................................................................	43
Usage page ........................................................................................................	43
Menu map ...........................................................................................................................	43
HP ToolboxFX .....................................................................................................................	44
To view HP ToolboxFX ......................................................................................	44
Status .................................................................................................................	45
Event log ............................................................................................	45
Alerts ..................................................................................................................	46
Set up status alerts ............................................................................	46
Set up e-mail alerts ...........................................................................	46
Help ....................................................................................................................	46
Device settings ...................................................................................................	47
Device information .............................................................................	47
Paper handling ..................................................................................	48
Printing ..............................................................................................	48
PCL5e ................................................................................................	48
PostScript ..........................................................................................	49
Print quality ........................................................................................	49
Print density .......................................................................................	49
Paper types .......................................................................................	50
Memory card (HP Color LaserJet 2605dtn) ......................................	50
System setup .....................................................................................	51
Service ...............................................................................................	51
Network settings .................................................................................................	51
Using the embedded Web server .......................................................................................	51

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To access the embedded Web server using a network connection	.................. 52
Information tab ...................................................................................................	52
Settings tab ........................................................................................................	53
Networking tab ...................................................................................................	53
Other links in HP ToolboxFX ..............................................................................	53
4 Operational theory
Engine control system .........................................................................................................................	56
Basic sequence of operation ..............................................................................................	56
Power-on sequence ............................................................................................................	57
Motors and fans ..................................................................................................................	57
Main motor failure detection ...............................................................................	58
Fan motor failure detection ................................................................................	58
Image formation system ......................................................................................................................	59
Image formation process ....................................................................................................	61
Latent image formation ......................................................................................	62
Laser/scanner system ........................................................................................	63
Developing stage ................................................................................................................	63
Print cartridge .....................................................................................................	64
Transfer belt (ETB) .............................................................................................	65
Transfer stage .....................................................................................................................	66
Separation stage .................................................................................................................	67
Fusing stage .......................................................................................................................	67
Pickup and feed system ......................................................................................................................	69
Manual feed slot pickup mechanism ..................................................................................	71
Paper feed mechanism .......................................................................................................	71
Skew correction by the registration shutter ........................................................................	71
Jam detection ......................................................................................................................	72
Solenoid, motor, and fan locations .....................................................................................	73
Printed circuit assembly locations .......................................................................................	73
250-sheet tray solenoid and printed circuit locations .........................................................	74
Duplexing mechanism ........................................................................................................	75
Service-only tools (SERVICE ONLY) ..................................................................................................	80
General timing chart ............................................................................................................	80
Printer calibration ................................................................................................................	81
5 Removal and replacement
Overview ..............................................................................................................................................	84
Service approach .................................................................................................................................	85
Pre-service procedures .......................................................................................................	85
Removal and replacement procedures ...............................................................................................	86
Print cartridge replacement .................................................................................................	86
ETB removal and replacement ...........................................................................................	89
Fuser removal and replacement .........................................................................................	97
Formatter removal and replacement ................................................................................	105
DC controller removal and replacement ...........................................................................	108
Separation assembly removal and replacement ..............................................................	111
Paper-pickup roller removal and replacement ..................................................................	112
Control panel removal and replacement ...........................................................................	114
Memory-card assembly removal and replacement ..........................................................	119

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Duplexing drive unit removal and replacement ................................................................	124
Duplexing-driver PCA removal and replacement .............................................................	129
6 Troubleshooting
Troubleshooting process ...................................................................................................................	134
Troubleshooting checklist .................................................................................................	134
Control-panel messages ....................................................................................................................	136
Alert and warning messages ............................................................................................	136
Status-log messages ........................................................................................................	140
Clearing jams .....................................................................................................................................	142
Where to look for jams ......................................................................................................	142
To clear jams from inside the printer ................................................................................	143
To clear jams from the duplex area (HP Color LaserJet 2605dn and 2605dtn models
only) ..................................................................................................................................	144
To clear jams from the top bin (HP Color LaserJet 2605) ................................................	146
To clear jams from the top output area (HP Color LaserJet 2605dn and 2605dtn
models only) ......................................................................................................................	147
To clear jams from Tray 2 or optional Tray 3 ....................................................................	149
E-Label reader guide pin damage .....................................................................................................	150
Print problems ....................................................................................................................................	151
Printed image quality problems ........................................................................................	151
Improving print quality ......................................................................................	151
Paper Types menu ..........................................................................	151
Print Modes menu ...........................................................................	151
Print quality menu ............................................................................	152
Understanding print-quality settings .................................................................	153
To temporarily change print-quality settings ...................................	153
To change print-quality settings for all future jobs ..........................	153
Identifying and correcting printed image defects .............................................	153
Print-quality checklist .......................................................................	154
General print quality issues ..............................................................................	154
Solving issues with color documents ...............................................................	158
Paper handling issues ......................................................................................................	160
Wrong size/type media .....................................................................................	160
Cannot select a tray or feature to use ..............................................................	161
Performance problems .....................................................................................................	161
Functional tests (SERVICE ONLY) ...................................................................................................	163
Engine-test print ................................................................................................................	163
Service mode functions (SERVICE ONLY) .......................................................................................	164
Cold reset ..........................................................................................................................	164
NVRAM initializer ..............................................................................................................	164
Super NVRAM initializer ...................................................................................................	164
Restoring page counts and serial number ........................................................................	165
Cleaning the ETB ..............................................................................................................	165
Troubleshooting tools ........................................................................................................................	166
Printer pages and reports .................................................................................................	166
Demo page .......................................................................................................	166
Configuration page ...........................................................................................	167
Supplies Status page .......................................................................................	167
Fuser cleaning page .........................................................................................	167

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Print quality troubleshooting pages ..................................................................	167
Status log .........................................................................................................	167
Event log ..........................................................................................................	168
Service menu ....................................................................................................................	169
Service menu settings ......................................................................................	169
Restoring the factory-set defaults ....................................................................	169
To restore the factory-set defaults ..................................................	169
Secondary service menu ..................................................................................................	169
HP ToolboxFX ...................................................................................................................................	171
HP ToolboxFX ...................................................................................................................	171
To view HP ToolboxFX ....................................................................................	171
Troubleshooting tab .........................................................................................	171
Print quality troubleshooting pages ..................................................................................	171
Printer calibration ..............................................................................................................	171
Cleaning page ...................................................................................................................	172
Configuration page ............................................................................................................	172
Diagnostic resources .........................................................................................................................	173
Reports menu ...................................................................................................................	173
Network/Web diagnostics tools .........................................................................................	173
Repetitive-image-defect ruler ............................................................................................................	174
Firmware and software updates ........................................................................................................	175
7 Parts and diagrams
Overview ............................................................................................................................................	178
Assembly locations ............................................................................................................................	182
Covers ...............................................................................................................................................	188
Internal assemblies ............................................................................................................................	192
Input devices ......................................................................................................................................	210
Diagrams ...........................................................................................................................................	222
Alphabetical parts list .........................................................................................................................	223
Numerical parts list ............................................................................................................................	226
Appendix A Specifications
Printer specifications .........................................................................................................................	230
Appendix B Service and support
Hewlett-Packard limited warranty statement .....................................................................................	234
Print Cartridge Limited Warranty Statement .....................................................................................	235
HP Customer Care ............................................................................................................................	236
Availability of support and service .....................................................................................................	238
HP Care Pack™ Services and Service Agreements ........................................................	238
Repacking the printer ........................................................................................................................	239
To repack the printer .........................................................................................................	239
Service information form ....................................................................................................................	240
Appendix C Regulatory information
Introduction ........................................................................................................................................	242
FCC regulations .................................................................................................................................	243
Environmental Product Stewardship program ...................................................................................	244

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Protecting the environment ...............................................................................................	244
Ozone production ..............................................................................................................	244
Power consumption ..........................................................................................................	244
HP LaserJet printing supplies ...........................................................................................	244
Disposal of waste equipment by users in private households in the European Union ....	245
Material safety data sheet .................................................................................................	246
Declaration of conformity ...................................................................................................................	247
Country/region-specific safety statements ........................................................................................	248
Laser safety statement .....................................................................................................	248
Canadian DOC statement .................................................................................................	248
Korean EMI statement ......................................................................................................	248
VCCI statement (Japan) ...................................................................................................	248
Finnish laser statement .....................................................................................................	249
Index ..................................................................................................................................................................	251

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1 Printer basics

This section provides information about the following topics:

●Printer configurations

●Printer features

●Walkaround

●Software

●Print-media specifications

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Printer configurations

Thank you for purchasing the HP Color LaserJet 2605 Series printer. This printer is available in the configurations described below.

HP Color LaserJet 2605 printer

The HP Color LaserJet 2605 printer is a four-color laser printer that prints 10 pages per minute (ppm) in color and 12 ppm in monochrome (black and white).

●Trays. The printer comes with a single sheet priority feed slot (Tray 1) and a universal tray (Tray 2) that holds up to 250 sheets of various paper types and sizes or 10 envelopes. It supports an optional 250-sheet paper tray (optional Tray 3). See Print-media specifications on page 9 for more information.

●Connectivity. The printer provides a Hi-Speed USB 2.0 port for connectivity.

●Memory. The printer contains 64 megabytes (MB) of synchronous dynamic random access memory (SDRAM). To allow for memory expansion, the printer has one DIMM slot that accepts 256 MB RAM. This printer can support up to 320 MB of memory.

HP Color LaserJet 2605dn printer

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The HP Color LaserJet 2605dn printer is a four-color laser printer that prints 10 ppm in color and 12 ppm in monochrome (black and white).

●Connectivity. The printer provides a USB port for connectivity and an HP built-in internal print server for connecting to a 10/100Base-T network.

●Print on Both Sides. The printer can automatically print on both sides.

HP Color LaserJet 2605dtn printer

The HP Color LaserJet 2605dtn printer includes the features of the HP Color LaserJet 2605dn printer, but has an additional 250-sheet paper tray (Tray 3) and four memory card slots.

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Printer configurations

Printer features

Feature	HP Color LaserJet 2605 Series printer

Color printing	● Provides laser printing in full color by using the four
	process colors: cyan, magenta, yellow, and black
	(CMYK).

Fast print speed	● Prints in black on A4/letter paper up to 12 ppm. Prints
	in color on A4/letter at 10 ppm.

Excellent print quality	● ImageREt 2400 provides 2400 dpi equivalent-color
	quality through a multilevel printing process.
	● True 600 by 600 dots per inch (dpi) text and graphics.
	● Adjustable settings to optimize print quality.
	● The HP UltraPrecise print cartridge has a finer toner
	formulation that provides sharper text and graphics.

Ease of use	● Few supplies to order. Supplies are easy to install.
	● Convenient access to printer information and settings
	by using the HP ToolboxFX software.
	● Convenient access to all supplies and to the paper path
	through the front door.

Flexible paper handling	● Trays 1 and 2 for letterhead, envelopes, labels,
	transparencies, custom-sized media, postcards,
	HP LaserJet glossy paper, HP LaserJet Tough paper,
	heavy paper, and HP Laser Photo paper.
	● A 125-sheet top output bin.
	● Print on both sides manually.
	● Print on both sides automatically (HP Color LaserJet
	2605dn and HP Color LaserJet 2605dtn models only).

PostScript® (PS) level 3 emulation language and fonts	Includes 35 built-in PS language fonts.

Interface connections	● Hi-Speed USB port.
	● The HP Color LaserJet 2605dn and 2605dtn printers
	includes an HP built-in internal print server for
	connecting to a 10/100Base-T network.

Energy savings	● The printer automatically conserves electricity by
	substantially reducing power consumption when it is
	not printing.
	● As an ENERGY STAR® partner, Hewlett-Packard
	Company has determined that this product meets
	ENERGY STAR® guidelines for energy efficiency.
	ENERGY STAR® is a U.S. registered service mark of
	the United States Environmental Protection Agency.

Economical printing	● N-up printing (printing more than one page on a sheet)
	and Printing on Both Sides features save paper.

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Feature	HP Color LaserJet 2605 Series printer

Supplies	●	A Supplies Status page with print cartridge gauges that
		show the supply levels that remain. For HP supplies
		only.
	● No-shake cartridge design.
	● Authentication for HP print cartridges.
	● Enabled supplies-ordering capability.

Accessibility	●	Online user guide that is compatible with text screen-
		readers.
	● All doors and covers can be opened by using one hand.

Expandability	●	Optional Tray 3 (standard on HP Color LaserJet
		2605dtn). This 250-sheet universal tray reduces how
		often you have to add paper to the printer. Only one
		additional 250-sheet tray can be installed on the printer.
	● Optional HP Jetdirect external print server for
		connecting to a network.
	● One DIMM slot for adding memory and fonts.

Memory card slots (HP Color LaserJet 2605dtn only)	The following memory cards are supported:
	●	CompactFlash
	● Memory Stick and Memory Stick PRO
	●	MultiMedia
	●	Secure Digital (SD)
	●	SmartMedia
	●	xD

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Printer features

HP Color LaserJet 2605, Color LaserJet2605dn, Color LaserJet 2605dtn Service Manual

Walkaround

The following illustrations identify the locations and names of key components of this printer.

Figure 1-1 Front view (HP Color LaserJet 2605dtn shown)

1 Output bin

2 Printer control panel

3 Front door

4 Tray 2 (250 sheets)

5 Tray 1 (single-sheet priority feed slot)

6 Tray 3 (optional; 250 sheets)

7 Memory card slots (HP Color LaserJet 2605dtn only)

Figure 1-2 Back and side view

1 Power switch

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2 Power connection

3 DIMM access door

4 Dust cover

5 HP built-in internal print server for connecting to a 10/100Base-T network (HP Color LaserJet 2605dn and 2605dtn)

6 USB connection

Figure 1-3 Front view, cartridge door open

1 Transfer belt (ETB)

2 Print cartridges

CAUTION Do not place anything on the transfer belt, which is located on the inside of the front door. Otherwise, the printer may be damaged, adversely affecting print quality.

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Walkaround

Software

Software and supported operating systems

For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software that is provided. Not all software is available in all languages. See the Getting Started Guide for installation instructions, and see the Readme file for the latest software information.

The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If you do not have access to the Internet, see HP Customer Care on page 236.

The printer supports the following operating systems:

●Microsoft® Windows® 98 Second Edition, Windows Millennium Edition (Me), and Windows® Server 2003 (Add Printer installation)

●Microsoft® Windows® 2000 and Windows XP

●Macintosh OS X v10.2 and later

The following tables list the software that is available for your operating system.

Table 1-1 HP Color LaserJet 2605 Series printer software

Feature	Windows 98 Second	Windows 2000 and XP	Macintosh OS X v10.2 and
	Edition, Me, and		later
	Server 2003

Windows Installer

PCL printer driver

PS printer driver

HP Web Jetadmin software

HP ToolboxFX software

HP imaging software

Macintosh Installer

Macintosh printer drivers

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Print-media specifications

This section contains information about specifications for the quality of print media, guidelines for print media usage, and guidelines for print media storage.

General guidelines

Some print media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.

Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print Media Guide.

CAUTION Using print media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

CAUTION Use only paper designed for laser printers. Paper for inkjet printers may damage the printer.

This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled-fiber- content paper), envelopes, labels, transparencies, HP LaserJet glossy paper, HP LaserJet Tough paper, HP LaserJet Photo paper, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect printer performance and output quality. Print media that does not meet the guidelines outlined in this manual can cause the following problems:

●Poor print quality

●Increased jams

●Premature wear on the printer, requiring repair

Paper and print media

Print-media specifications for the HP LaserJet 2605 Series printer are listed in Table 1-2 Print-media specifications on page 9.

Table 1-2 Print-media specifications

Category	Specifications

Acid content	5.5 pH to 8.0 pH

Caliper	0.094 to 0.18 mm (3.0 to 7.0 mils)

Curl in ream	Flat within 5 mm (0.02 inch)

Cut-edge conditions	Cut with sharp blades with no visible fray

Fusing compatibility	Must not scorch, melt, offset, or release hazardous
	emissions when heated to 210°C (410°F) for 0.1 second

Grain	Long Grain

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Print-media specifications

Table 1-2 Print-media specifications (continued)

Category	Specifications

Moisture content	4% to 6% by weight

Smoothness	100 to 250 Sheffield

For complete print-media specifications for all HP LaserJet printers, see the HP LaserJet Printer Family Print Media Guide. To download the guide in PDF format, go to http://www.hp.com/support/ ljpaperguide.

Printing and storage environment

Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly.

Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams.

As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation and print quality.

Care should be taken not to purchase more paper than can be easily used in a short time (about three months). Paper stored for long periods can experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper.

Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier.

The media-storage environment should be properly maintained to ensure optimum printer performance. The recommended condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment:

●Print media should be stored at or near room temperature.

●The air should not be too dry or too humid (to moderate the hygroscopic properties of paper).

●The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping. If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes.

●Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open.

Envelopes

Envelopes can be printed from Tray 1 or Tray 2. Select the type of envelope that you are using from the Print dialog box or the printer driver.

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In your program, set the margins for the envelope. The following table gives typical address margins for a commercial #10 or DL envelope.

Type of address	Top margin	Left margin

Return address	15 mm (0.6 inch)	15 mm (0.6 inch)

Delivery address	51 mm (2 inches)	89 mm (3.5 inches)

●For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope.

●Avoid printing over the area where the envelope seams meet.

Envelope storage

Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope and creates an air bubble, then the envelope might wrinkle during printing.

Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

●Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming might occur.

●Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl, and should not contain air.

●Condition: Envelopes should not be wrinkled, nicked, stuck together, or otherwise damaged.

Never use envelopes that have clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic materials.

●Temperature: Use envelopes that are compatible with the heat and pressure of the printer. This printer's fusing temperature is 210°C (410°F).

●Size: Use only envelopes that are within the following size ranges.

Tray	Minimum	Maximum

Tray 1 or Tray 2	76 x 127 mm (3 x 5 inches)	216 x 356 mm
		(8.5 x 14 inches)

Envelopes with double side-seams

Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as indicated in the following illustration.

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1 Acceptable

2 Unacceptable

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might damage the fuser.

CAUTION Failure to follow the guidelines above can result in jams.

For instructions on loading envelopes, see Loading Tray 1 on page 21 or Loading Trays 2 and 3 on page 23.

Labels

Select the type of label that you are using from the Print dialog box or the printer driver.

CAUTION To avoid damaging the printer, use only labels that are recommended for laser printers. To prevent serious jams, always use Tray 1 or Tray 2 to print on labels. Never print on the same sheet of labels more than once or print on a partial sheet of labels.

When selecting labels, consider the quality of each component:

●Adhesives: The adhesive material should be stable at 210°C (410°F), which is the printer fusing temperature.

●Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.

●Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.

●Condition: Do not use labels that have wrinkles, bubbles, other indications of separation, or are damaged in any way.

For instructions on loading labels, see Loading Tray 1 on page 21 or Loading Trays 2 and 3 on page 23.

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Transparencies

●Use only Tray 1 or Tray 2 to print on transparencies. Select Transparencies from the Print dialog box or the printer driver.

●The printer supports printing on color transparencies. Use only transparencies that are recommended for use in laser printers.

●Place transparencies on a flat surface after removing them from the printer.

●Transparencies that are used in the printer must be able to withstand 210°C (410°F), which is the printer fusing temperature.

CAUTION To avoid damage to the printer, use only transparencies that are recommended for use in laser printers.

Transparent print media that is not designed for LaserJet printing will melt in the printer, and will damage the printer.

HP LaserJet glossy paper and HP LaserJet Photo paper

●Handle HP LaserJet glossy paper and HP LaserJet Photo paper by the edges. Oil from your fingers that is deposited on HP LaserJet glossy paper and HP LaserJet Photo paper can cause print-quality problems.

●Use only HP LaserJet glossy paper and HP LaserJet Photo paper with this printer. HP products are designed to work together for optimum printing results.

Letterhead or preprinted forms

●Avoid using raised or embossed letterhead.

●Avoid using letterhead that is printed with low-temperature inks, such as those used in some types of thermography.

●The printer uses heat and pressure to fuse toner to the print media. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (210°C (410° F) for 0.1 second).

For instructions on loading letterhead, see Loading Tray 1 on page 21 and Loading Trays 2 and 3 on page 23.

HP LaserJet Tough paper

When printing on HP LaserJet Tough paper, follow these guidelines:

●Handle HP LaserJet Tough paper by the edges. Oil from your fingers that is deposited on HP LaserJet Tough paper can cause print-quality problems.

●Use only HP LaserJet Tough paper with this printer. HP products are designed to work together for optimum printing results.

ENWW	Print-media specifications 13

Custom-sized print media or cardstock

●Postcards, 3 x 5-inch (index) cards, and other custom-sized print media can be printed on from Tray 1, Tray 2, or optional Tray 3. The minimum size is 76 x 127 mm (3 x 5 inches) and the maximum size is 216 x 356 mm (8.5 x 14 inches). See Print-media specifications on page 9 for more information.

●Always insert the short edge first into Tray 1, Tray 2, or optional Tray 3. To print in landscape mode, make this selection through your program. Inserting the media long-edge-first might cause a jam.

●In your program, set margins at least 6.4 mm (0.25 inch) away from the edges of the print media.

For instructions on loading paper, see Loading Tray 1 on page 21 and Loading Trays 2 and 3 on page 23.

Supported media weights and sizes

This section contains information about the sizes, weights, and capacities of paper and other print media that each tray supports.

14 Chapter 1 Printer basics

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Table 1-3 Tray 1 and Tray 2 specifications

Tray 1 and Tray 2	Dimensions1	Weight	Capacity2
Paper	Minimum: 76 x 127 mm	60 to 163 g/m2 (16 to 43 lb)	Single sheet of 75 g/m2 (20 lb)
	(3 x 5 inches)	Up to 176 g/m2 (47 lb) for	paper for Tray 1

	Maximum: 216 x 356 mm		Up to 250 sheets for Tray 2
	Maximum: 216 x 356 mm	postcards	Up to 250 sheets for Tray 2
	(8.5 x 14 inches)

HP LaserJet glossy paper and	Same as the preceding listed	75 to 220 g/m2 (20 to 58 lb)	Single sheet of HP LaserJet
HP LaserJet Photo paper4	minimum and maximum sizes.		glossy paper or HP LaserJet
			Photo paper for Tray 1
			Up to 25 mm (0.99 inch) stack
			height for Tray 2

HP Premium Cover paper4		200 g/m2 (53 lb)	Single sheet of HP Cover paper
			for Tray 1
			Up to 25 mm (0.99 inch) stack
			height for Tray 2

Transparencies and opaque film		Thickness: 0.10 to 0.13 mm	Single sheet of transparency or
		(3.9 to 5.1 mils)	opaque film for Tray 1
			Up to 50 sheets for Tray 2

Labels3		Thickness: up to 0.23 mm (up	Single sheet of labels for Tray 1
		to 9 mils)	Up to 25 mm (0.99 inch) stack
			Up to 25 mm (0.99 inch) stack
			height for Tray 2

Envelopes		Up to 90 g/m2 (up to 24 lb)	Single envelope for Tray 1
			Up to ten envelopes for Tray 2

1The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

2Capacity can vary depending on media weight and thickness, and environmental conditions.

4	Hewlett-Packard does not guarantee results when printing with other types of heavy paper.
3	Smoothness: 100 to 250 (Sheffield).

Table 1-4 Optional Tray 3 specifications

Optional Tray 3 (250-sheet	Dimensions1	Weight	Capacity2
tray)

Plain paper	Minimum: 76 x 127 mm	60 to 163 g/m2 (16 to 43 lb)	Up to 200 sheets
	(3 x 5 inches)

	Maximum: 216 x 356 mm (8.5 x
	14 inches)

1The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

2Capacity can vary depending on the media weight and thickness, and environmental conditions.

Table 1-5 Specifications for automatic 2-sided printing

Tray 1, Tray 2, and optional	Dimensions1	Weight	Capacity2
Tray 3

Paper	Letter, A4, legal, 8.5 x 13 inches	60 to 105 g/m2 (16 to 28 lb)	Single sheet for Tray 1

ENWW	Print-media specifications 15

Table 1-5 Specifications for automatic 2-sided printing (continued)

Tray 1, Tray 2, and optional	Dimensions1	Weight	Capacity2
Tray 3

			Up to 250 sheets for Tray 2 and
			optional Tray 3

HP LaserJet glossy paper	Letter, A4	75 to 120 g/m2 (20 to 32 lb)	Single sheet for Tray 1
			Up to 250 sheets for Tray 2 and
			optional Tray 3

1The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

2Capacity can vary depending on the media weight and thickness, and environmental conditions.

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2 Installation

This chapter contains information about the following topics:

●Site preparation

●Package contents

●Install input devices

ENWW

Site preparation

Below are recommendations for the printer location and placement.

Operating environment

The printer must be kept in a proper location to maintain the performance level that has been set at the factory. In particular, be sure that the environment adheres to the specifications listed in this chapter.

The printer must have 2 inches of space above and around it.

Figure 2-1 Printer dimensions

1 Front view