Honeywell MS2431, MS2422, MS2421 User Manual

MS2421 / MS2422 / MS2431

Bar Code Scanner

Installation and User’s Guide

Disclaimer

Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

HII shall not be liable for technical or editorial errors or omissions contained herein: nor for incidental or consequential damages resulting from the furnishing, performance, or use of this manual.

This document contains propriety information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.

© 2006 - 2012 Honeywell International Inc. All rights reserved. Web Address: www.honeywellaidc.com

Trademarks

Stratos, MetroSet, and MetroSelect are a trademarks or registered trademarks of Metrologic Instruments, Inc. in the United States and/or other countries.

Microsoft, Windows, and Windows 95 are trademarks or registered trademarks of Microsoft Corporation. IBM is a trademark of International Business Machines Corporation.

Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners.

Patents

For patent information, please refer to www.honeywellaidc.com/Patents.

Table of Contents
Introduction
Manual Scope........................................................................................................................................	1
Product Overview...................................................................................................................................	1
Base Kit Components ............................................................................................................................	2
Optional Accessories .............................................................................................................................	2
Replacement Parts ................................................................................................................................	3
General Precautions ..............................................................................................................................	4
Design Specifications
Operational ............................................................................................................................................	5
Mechanical.............................................................................................................................................	5
Electrical ................................................................................................................................................	6
Environmental........................................................................................................................................	6
Base Model Characteristics
MS2421/MS2431 Components ..............................................................................................................	7
MS2421 Scanner Dimensions................................................................................................................	8
MS2431 Scanner Dimensions................................................................................................................	8
MS2421/MS2431 Connector Panel........................................................................................................	9
MS2421/MS2431 Caution and Serial Number Labels ..........................................................................	10
MS2422 Components ..........................................................................................................................	11
MS2422 Dimensions............................................................................................................................	12
MS2422 Connector Panel ....................................................................................................................	12
MS2422 Caution and Serial Number Labels ........................................................................................	13
Installation
Quick Installation Outline .....................................................................................................................	15
Site Requirements ...............................................................................................................................	15
Vertical Clearance..........................................................................................................................	15
Ventilation and Spacing..................................................................................................................	15
Service Access...............................................................................................................................	15
Power Installation...........................................................................................................................	16
Checkout Counter Layout Consideration ........................................................................................	16
Unpacking the Unit...............................................................................................................................	17
Installing the Unit in the Counter ..........................................................................................................	18
MS2421 Mounting Diagram............................................................................................................	18
MS2422 Mounting Diagram............................................................................................................	19
MS2431 Mounting Diagram (Two Point Support) ...........................................................................	20
MS2431 Mounting Diagram (Three Point Support).........................................................................	21
Cable Installation (Interface Specific) ...................................................................................................	22
RS232............................................................................................................................................	22
Full Speed USB..............................................................................................................................	24
IBM OEM..................................................................................................................................	24
USB Serial Emulation Mode .....................................................................................................	25
Keyboard Emulation Mode .......................................................................................................	25
RS485............................................................................................................................................	26
Cable Installation (Secondary Honeywell Scanner)..............................................................................	28
EAS Deactivation .................................................................................................................................	30
	iii

Scanner Operation
Scan Zone ...........................................................................................................................................	31
Wake Activation Area (Photocell LED Output) .....................................................................................	33
Changing the Wake Area Sensitivity Level.....................................................................................	34
Audible Indicators ................................................................................................................................	35
Visual Indicators ..................................................................................................................................	36
Failure Modes......................................................................................................................................	37
Diagnostic Indicator Display; Error Codes............................................................................................	38
Power Save Modes..............................................................................................................................	41
Beeper Options and Button Functions .................................................................................................	42
Beeper Tone and Volume Control..................................................................................................	42
The Multi-Function Button ..............................................................................................................	42
Startup.................................................................................................................................................	43
Power-Up Test Mode...........................................................................................................................	43
Configuration Mode .............................................................................................................................	43
Maintenance
Horizontal Scan Window Replacement ................................................................................................	45
Daily Maintenance ...............................................................................................................................	46
Troubleshooting
Troubleshooting Symptom / Solution Chart..........................................................................................	47
Scanner and Cable Terminations
Scanner Pinout Connections................................................................................................................	51
Cable Connector Configurations ..........................................................................................................	53
Regulatory Compliance
Safety ..................................................................................................................................................	55
EMC ....................................................................................................................................................	56
Limited Warranty .....................................................................................................................................	59
Index.........................................................................................................................................................	61
Customer Support ...................................................................................................................................	63
Technical Assistance ...........................................................................................................................	63
Product Service and Repair .................................................................................................................	63

iv

Introduction

Manual Scope

This guide provides information on the installation, setup and operation of the MS2421, MS2422, and MS2431 scanner only models. If the MS2421or MS2431 scanner has been integrated with a scale, please refer to the Scale Addendum for detailed instructions on the appropriate cable connections, communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures Authorities.

Product manuals are also available for download in Adobe® Acrobat® file format at www.honeywellaidc.com.

Product Overview

MS2421, MS2422 and MS2431 scanner models are designed to meet the demanding needs of high volume supermarket and point-of-sale applications. With advanced features like 5-sided, 360° scanning, 5400 scans per second, a comprehensive scan zone and advanced decoding software, this high performance series of in-counter scanner/scale ready products guarantees fast customer checkouts with minimal operator fatigue and stress. The MS2421, MS2422, and MS2431 scanners are equipped with a multitude of standard features including:

StratosSCAN – 5-sided, 360° scanning that minimizes product orientation

StratosSPHERE – Decoding software that reads poor quality and damaged bar codes

StratosSYNC – Horizontal and vertical scanning zones operate independently from one another

GS1 DataBar Decoding – Decodes GS1 DataBar, GS1 DataBar Limited, and GS1 DataBar

Expanded symbologies

Flash ROM – Upgrade latest software enhancements on site

Powered Aux Port – Connect hand-held scanner for large or bulky items

Scale Ready Model – The MS2421/MS2431 model is designed for custom scale integration

Loud Speaker – 3 volume/7 tone settings can be heard in all environments

Easy Configuration – Windows® based utility or simple bar code setup

Fully Automatic – “No touch” wake up from power save modes

EAS Deactivation – Electronic Article Surveillance (EAS) included

Field Replaceable Vertical Window – Quickly remove vertical window for cleaning or replacement

StratosSCOPE – Visual diagnostic indicator for easy to read feedback on scanner condition

StratosSWAP – Modular optics engine technology – small, pre-aligned, field replaceable modules

StratosSCHOOL – Operator training software

1

Base Kit Components

Part #			Description
MS24xy-105Nz	Bar Code Scanner
	x	2	MS2420
		3	MS2430; 508 mm (20.0")
	y	1	Scanner Only, Scale Ready – Compact
		2	Scanner Only – Sub-Compact
	z	D	Diamonex Horizontal Window
		S	Sapphire Horizontal Window
00-02407	MetroSelect™ Configuration Guide
00-02034	MS2xxx Stratos™ Series Configuration Addendum
00-05311	MS2421 / MS2422 / MS2431 Bar Code Scanner Installation and User’s Guide

Guides also available for download at www.honeywellaidc.com.

Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or call the customer service department.

Optional Accessories

	Part #	Description
	57-57210x-N-3	RS232 Interface Cable, Straight Cord with Short Strain Relief
	57-57212x-N-3	RS485 Port 9 Cable, Straight Cord
	57-57201x-N-3	USB Full Speed Communication Cable, Straight Cord, Type A (Non-Locking)
		Connector
	57-57227x-N-3	USB Full Speed Communication Cable, Straight Cord, Locking 12V Plus-Power™
		Type A
	57-57008x-N-3	Aux Program Cable, Straight Cord with Short Strain Relief
	57-57099x-3	LSO RS232 PowerLink AUX Cable with built in power jack, Straight Cord
	57-57099x-3-12	RS232 AUX, Straight Cord, 3.7 m (12') (for 95xx, 5145 and 7580 scanners)
	CBL-420-300-C00	RS232 AUX, Coiled Cord (for 1200, 1300 and 1900 Series scanners)
	52-52511x	EAS cable, 24"
	52-52556x	EAS cable, 6'

Applicable for IBM® Host applications.

2

Optional Accessories

Part #			Description
		AC to DC Power Transformer - Regulated
			Output: +5.2V @ 4A
			+12V @ 1.5A
70-74868	120V	United States and Canada
70-74882	220V	– 240V Continental European
70-74880	220V	– 240V	United Kingdom
70-74884	220V	– 240V	China
70-74886	220V	– 240V	Australia
70-74888	220V	– 240V India

Replacement Parts

Part #	Description
	Window types (Diamonex and Sapphire) are not interchangeable due to laser safety
	and/or scanner performance differences.
Caution	To change window type, the scanner must be returned to the manufacturer for
	reconfiguration.
46-00233	Diamonex Platter – Compact
46-00296	Diamonex Platter – Compact with Platter Lift Handle
46-00234	Diamonex Platter – Sub-Compact Size
46-01087	Diamonex Platter – 508 mm
46-00235	Sapphire Platter – Compact
46-00297	Sapphire Platter – Compact with Platter Lift Handle
46-00236	Sapphire Platter – Sub-Compact Size
46-01086	Sapphire Platter – 508 mm

Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or call the customer service department.

3

General Precautions

The following are some general precautions to remember when handling the MS2421/MS2422/MS2431 scanner.

Do not turn the unit upside down with the platter in place.

Figure 1

Do not press on the window in the platter or the vertical window frame.

Platter Removal

No hardware or tools are required to remove the platter (see Figure 3). Refer to the Maintenance section of this manual for additional information on platter replacement.

Note: See caution statement on page 3.

Finger Recesses

There are two finger recess areas provided to assist when lifting the scanner. Rest both thumbs against the vertical window frame for added stability when lifting the unit by the finger recesses.

4

Figure 2

Figure 3

Figure 4

Design Specifications

Operational

	Light Source:	VLD 650 nm
	Peak Laser Power:	<1.5 mW
	Embedded Laser:	Max Optical Power:		10 mW
		Wavelength:		650 nm
	Horizontal Depth of Field:	0 mm - 100 mm (0"- 4") for 0.33 mm (13 mil) Bar Code
	Vertical Depth of Field:	0 mm - 216 mm (0"- 8.5") for 0.33 mm (13 mil) Bar Code
	Scan Speed:	5400 Scan Lines per Second
	No. of Scan Lines:	54 (38 Horizontal / 16 Vertical)
	Motor Speed:	6000 / 6000 RPM (Horizontal / Vertical)
	Min Bar Width:	0.114 mm (4.5 mil)
	Scan Zone:	360°
	Decode Capability:	All Standard 1-D Bar Codes, GS1 DataBar, GS1 DataBar - Expanded, and
		GS1 DataBar Limited Bar Codes
	System Interfaces:	RS232, Aux RS232, RS485, and USB
	Print Contrast:	35% Minimum Reflectance Difference
	No. Characters Read:	Up to 80 data characters. Maximum number will vary based on symbology
		and density.
	Beeper Operation:	7 Tones or No Beep; 3 Volume Settings
	Indicators (LED):	Blue	Laser ON, Ready to Scan
		Blue Flash	Good Read, Decoding

Mechanical

	Length			Width	Tower Height
MS2421 L x W x H:	399 mm (15.7")			292 mm (11.5")	130 mm (5.12")
MS2422 L x W x H:	353 mm (13.9")			292 mm (11.5")	130 mm (5.12")
MS2431 L x W x H:	508 mm (20.0")			292 mm (11.5")	130 mm (5.12")
Depth (Below Counter):	100 mm (3.9"), All Models
	MS2421:	7.20 kg (16 lbs.)
Weight (with Platter):	MS2422:	6.80 kg (15 lbs.)
	MS2431:	8.20 kg (18 lbs.)

Specifications are subject to change without notice.

5

Electrical

	Voltage Supply:	4A @ +5V / 0.8A @ +12V
	Power:	Operating:	11.9 Watts
		Standby:	3.25 Watts
	Current:	Operating:	1.7A @ 5.2V / 0.2A @ 12V
		Standby:	0.6A @ 5.2V / 0.07A @ 12V
	Current Limits on
	Integrated Scale and/or	Do not exceed maximum current of 12V @ 0.7A / 5V @ 0.2A
	Scale Display:
	DC Transformers:	Class I; 5.2VDC @ 4A; 12VDC @ 1.5A

For Regulatory Compliance Information, refer to pages 55 - 57.

Environmental

Operating Temperature:	0°C to 40°C (32°F to 104°F)
IP Rating:	IP 55
Light Levels:	4842 Lux (450 footcandles)
Storage Temperature:	-40°C to 60°C (-40°F to 140°F)
Humidity:	5% to 95% Relative Humidity, Non-Condensing
Contaminants:	Sealed to resist airborne particulate contaminants.
Ventilation:	None Required

Specifications are subject to change without notice.

6

Base Model Characteristics

MS2421/MS2431 Components

		Figure 5. MS2421/MS2431 Components (MS2421 Shown.)
	Item No.	Description of Item
1		Volume/Tone Multi-Function Button (see page 42)
2		Blue LED Indicators (see page 36)
3		Speaker
4		Finger Recesses for Lifting
5		High Impact Window Frame / Vertical Window (Laser Aperture)
6		Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window
		(Laser Aperture)
7		Flow Direction Indicators
8		Platter Support Bumpers (see page 45)
9		Optional Product Weight Flip Up Bar / Platter Lift Handle
		(Option provided with scale ready MS2421-105x or MS2431-105x models only.)
10		Diagnostic Indicator Display (see page 38 for Error Codes)
11		DC Power, Scale, and EAS Connectors (see page 9)
12		System Interface Connection Area (see page 9)
13		Optional Leveling Feet (Option provided with scale ready MS2421-105x/MS2431-105x
		models only.)
Note: Scanner label information can be found on page 10.

7

MS2421 Scanner Dimensions

Figure 6. MS2421 Dimensions

MS2431 Scanner Dimensions

Figure 7. MS2431 Dimensions

8

MS2421/MS2431Connector Panel

Figure 8. MS2421/MS2431 Connector Panel

*Scale ready MS2421/MS2431 models supply additional connectors for scale and display communication cabling. The use of these connections is dependent on the specific manufacturer of the scale being integrated. Please refer to the custom Scale Installation Guide for detailed instructions on the appropriate cable hookups and calibration procedures for local Weights and Measures authorities.

Specifications are subject to change without notice.

9

MS2421/MS2431 Caution and Serial Number Labels

Figure 9. MS2421/MS2431 Label Locations (Top) and Examples (Bottom)

Caution: To maintain compliance with applicable standards, all circuits connected to the imager must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.

To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source.

10

MS2422 Components

		Figure 10. MS2422 Components
	Item No.	Description of Item
	1	Volume/Tone Multi-Function Button (see page 42)
	2	Blue LED Indicators (see page 36)
	3	Speaker (see page 35)
	4	Finger Recesses for Lifting (Located Under Platter)
	5	High Impact Window Frame / Vertical Window (Laser Aperture)
	6	Replaceable Stainless Steel Platter with Diamonex or Sapphire Horizontal Window
		(Laser Aperture)
	7	Flow Direction Indicator
	8	Platter Support Bumpers (see page 45)
	9	Diagnostic Indicator Display (see page 38)
	10	DC Power, Scale, and EAS Connectors (see page 12)
	11	System Interface Connection Area (see page 12)

Note: Scanner label information can be found on page 13.

11

MS2422 Dimensions

Figure 11. MS2422 Dimensions

MS2422 Connector Panel

Figure 12. MS2422 Connectors

Specifications are subject to change without notice.

12

MS2422 Caution and Serial Number Labels

Figure 13. MS2422 Label Locations (Top) and Examples (Bottom)

Caution: To maintain compliance with applicable standards, all circuits connected to the imager must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.

To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source.

13

14

Installation

Quick Installation Outline

The following is a quick preview of the steps required for first time installations. Each item is discussed in detail later in this section.

•Determine clearance, ventilation, and service access requirements.

•Determine checkout counter layout taking into account package flow, cable routing, and power requirements.

•Choose the mounting option which provides the best cable/power access and unit stability.

•Unpack the unit.

•Make the appropriate countertop cutouts and install all support brackets.

•Place the unit in the counter.

•Install the platter.

•Follow the steps under the correct interface to connect the cables and power supply.

•Configure the unit for the correct interface.

Site Requirements

Before installing your MS2421/MS2422/MS2431 bar code scanner, please consider the following items.

Vertical Clearance

A minimum clearance height of 5.25" from the checkout counter surface is needed for the vertical 'hood' on all of the scanner models.

Ventilation and Spacing

The MS2421/MS2422/MS2431 models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. The temperature surrounding the unit is recommended not to exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit. A cooling fan with a filter is recommended if there will be a conveyor motor or other heat producing equipment close to the unit that will create a high temperature environment.

Service Access

When routing and installing the cable(s) and power supply, make sure you leave access so that these components may be swapped easily without the need to remove the unit from the checkout counter.

When changing the StratosSWAP optics engine modules, removing the unit completely from the checkout counter is recommended.

15

Site Requirements

Power Installation

The Power Supply (AC/DC) should be connected to an AC Outlet that is free of electrical noise (clean). A qualified electrician can determine the amount of electrical noise on the AC line. See additional information on power installation and restrictions under the Installation: Interface section of this manual.

Note: Using a switched AC outlet is recommended. The switch should be located on the operator’s side of the checkout counter in close proximity to the scanner to facilitate service of the unit.

Checkout Counter Layout Considerations

When placing a scanner in a checkout counter, the following factors should be considered:

•Items should flow at a distance to the operator that maximizes comfort. The operator should not need to stretch or strain to reach for and scan packages.

•The MS2421/MS2422/MS2431 can scan a bar code on five sides of a package. The packages should flow into the scan area that provides the maximum reading performance. No lifting or orientation of the items is necessary. A properly placed item diverter can maximize the flow of packages.

•In what direction are the packages flowing? Most checkout counters are designed for left-handed takeaway. If the operator is facing the vertical window of the scanner, packages flow from the operator's right to left. The packages are in queue on the conveyor to the right and the bagging is to the left.

16

Unpacking the Unit

1.Make sure the shipping box is topside up before opening.

2.Remove the accessories box and check the box’s content for the following items.

Product Manuals

Power Supply

Communication Cables

Remote Scale Display (Optional)

3.Carefully remove the platter and store it in a safe location until the unit is properly installed into the checkout counter.

4.Lift the scanner out of the box by carefully grasping both sides near the center of the unit and lifting directly up. Refer to Figure 15 for hand placement.

Important! Do not remove the scanner from the box by grabbing the shipping foam. This can result in the unit falling!

5.Carefully remove the shipping foam from around the scanner.

Figure 14

Figure 15

Figure 16

17

Installing the Unit in the Counter

MS2421 Mounting Diagram

Figure 17. MS2421 Mounting Diagram

Specifications are subject to change without notice.

18