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MS2320
StratosH™ Scanner / Avery Scale
Installation and User’s Guide
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein: nor for incidental or consequential damages resulting from the furnishing, performance, or use of this manual.
This document contains propriety information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.
© 2006 – 2012 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Trademarks
StratosH, MetroSet, and MetroSelect are a trademarks or registered trademarks of Metrologic Instruments, Inc. in the United States and/or other countries.
Microsoft, Windows, and Windows 95 are trademarks or registered trademarks of Microsoft Corporation.
IBM is a trademark of International Business Machines Corporation.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners.
Patents
For patent information, please refer to www.honeywellaidc.com/Patents.
TABLE OF CONTENTS
INTRODUCTION |
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Manual Scope .......................................................................................................................................................................... |
1 |
Product Overview..................................................................................................................................................................... |
1 |
Model Number Designation...................................................................................................................................................... |
2 |
Base Kit Components............................................................................................................................................................... |
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Optional Accessories................................................................................................................................................................ |
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Replacement Parts................................................................................................................................................................... |
3 |
General Precautions................................................................................................................................................................. |
4 |
MS2320 Scanner/Scale Design Specifications ........................................................................................................................ |
5 |
BASE MODEL CHARACTERISTICS |
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MS2320 Scanner/Scale............................................................................................................................................................ |
6 |
Components......................................................................................................................................................................... |
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Dimensions .......................................................................................................................................................................... |
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Connector Panel .................................................................................................................................................................. |
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Caution and Serial Number Labels ...................................................................................................................................... |
8 |
INSTALLATION |
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Quick Installation Outline.......................................................................................................................................................... |
9 |
Site Requirements.................................................................................................................................................................... |
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Vertical Clearance................................................................................................................................................................ |
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Ventilation and Spacing........................................................................................................................................................ |
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Service Access..................................................................................................................................................................... |
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Power Installation............................................................................................................................................................... |
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Checkout Counter Layout Consideration............................................................................................................................ |
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Unpacking the Unit................................................................................................................................................................. |
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MS2320 Package Warning................................................................................................................................................. |
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Lifting the Unit by the Handles ........................................................................................................................................... |
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MS2320 Mounting Diagram (Two Point Support)............................................................................................................... |
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MS2320 Mounting Diagram (Three Point Support) ............................................................................................................ |
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Cable Installation (Interface Specific)..................................................................................................................................... |
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RS232 ................................................................................................................................................................................ |
15 |
Full Speed USB.................................................................................................................................................................. |
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IBM OEM......................................................................................................................................................................... |
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Serial Emulation Mode .................................................................................................................................................... |
17 |
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ii |
TABLE OF CONTENTS
Keyboard Emulation Mode .............................................................................................................................................. |
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RS485 ................................................................................................................................................................................ |
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Cable Installation (Secondary Honeywell Scanner) ............................................................................................................... |
22 |
EAS Deactivation ................................................................................................................................................................... |
24 |
SCANNER OPERATION |
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Scan Zone.............................................................................................................................................................................. |
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IR Activation Area (IR LED Output)........................................................................................................................................ |
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Indicator Descriptions............................................................................................................................................................. |
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Audible ............................................................................................................................................................................... |
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Visual ................................................................................................................................................................................. |
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Failure ................................................................................................................................................................................ |
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Diagnostic Indicator Display; Error Codes.......................................................................................................................... |
30 |
Power Save Modes ................................................................................................................................................................ |
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Beeper Options and Button Functions.................................................................................................................................... |
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Beeper Tone and Volume Control...................................................................................................................................... |
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The Multi-Function Button .................................................................................................................................................. |
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Startup.................................................................................................................................................................................... |
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Power-Up Test Mode ............................................................................................................................................................. |
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Configuration Mode................................................................................................................................................................ |
34 |
SCALE OPERATION |
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Scale Zeroing ......................................................................................................................................................................... |
35 |
Calibration.............................................................................................................................................................................. |
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Tools Required................................................................................................................................................................... |
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Scale Calibration Methods ................................................................................................................................................. |
36 |
Priming the Scale for Calibration (lbs. & kg)....................................................................................................................... |
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Scale Calibration Procedure (lbs. & kg) with Remote Display ............................................................................................ |
38 |
Bar Code Calibration Procedure without Remote Display.................................................................................................. |
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Calibration Verification ........................................................................................................................................................... |
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U.S. Pounds (lbs.) .............................................................................................................................................................. |
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Kilograms (kg) .................................................................................................................................................................... |
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Security Seal Installation........................................................................................................................................................ |
48 |
Pressure Sensitive Security Seal ....................................................................................................................................... |
48 |
Wire Security Seal (Conversion Kit 46-46890) ................................................................................................................... |
49 |
iii
TABLE OF CONTENTS
MAINTENANCE |
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Platter / Horizontal Scan Window Replacement..................................................................................................................... |
50 |
Vertical Scan Window Replacement ...................................................................................................................................... |
51 |
Daily Maintenance.................................................................................................................................................................. |
51 |
TROUBLESHOOTING |
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Troubleshooting Symptom / Solution Chart............................................................................................................................ |
52 |
SCANNER AND CABLE TERMINATIONS |
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Scanner Pinout Connections.................................................................................................................................................. |
54 |
Cable Connector Configurations ............................................................................................................................................ |
56 |
REGULATORY COMPLIANCE |
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Safety..................................................................................................................................................................................... |
58 |
EMC ....................................................................................................................................................................................... |
59 |
Weights & Measures .............................................................................................................................................................. |
60 |
LIMITED WARRANTY ...................................................................................................................................................................... |
61 |
INDEX .......................................................................................................................................................................................... |
62 |
CUSTOMER SUPPORT |
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Technical Assistance.............................................................................................................................................................. |
64 |
Product Service and Repair ................................................................................................................................................... |
64 |
iv
INTRODUCTION
MANUAL SCOPE
This guide provides information on the installation, setup and operation of Honeywell’s StratosH™, MS2320 scanner/Avery scale unit. This guide is designed to be used in conjunction with MetroSelect™ Configuration Guide (PN 00-02407x) and the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x).
Product manuals are also available for download in Adobe® Acrobat® file format at www.honeywellaidc.com.
PRODUCT OVERVIEW
The StratosH MS2320 is designed to meet the demanding needs of high volume supermarket and point-of-sale applications. With advanced features like 6-sided, 360° scanning, 5840 scans per second, a comprehensive scan zone and advanced decoding software, this high performance in-counter scanner/scale model guarantees fast customer checkouts with minimal operator fatigue and stress. The MS2320 scanner/scale is equipped with a multitude of standard features including:
•StratosSCAN – 6-sided, 360° scanning that minimizes product orientation
•StratosSPHERE – Decoding software that reads poor quality and damaged bar codes
•StratosSYNC – Horizontal and vertical scanning zones operate independently from one another
•GS1 DataBar Decoding – Decodes GS1 DataBar, GS1 DataBar Limited and GS1 DataBar expanded symbologies
•Flash ROM – Upgrade latest software enhancements on site
•Powered Aux Port – Connect hand-held scanner for large or bulky items
•Integrated Scale – Factory integrated Avery scale
•Loud Speaker – Three volume/seven tone settings can be heard in all environments
•Easy Configuration – Windows® based utility or simple bar code setup
•Fully Automatic – “No touch” infrared wake up from power save modes
•EAS Deactivation – Electronic Article Surveillance (EAS) equipped (EAS cable is an optional purchase)
•Field Replaceable Vertical Window – Quickly remove vertical window for cleaning or replacement
•StratosSCOPE – Visual diagnostic indicator for easy to read feedback on scanner condition
•StratosSWAP – Modular optics engine technology – small, pre-aligned, field replaceable modules
•StratosSCHOOL – Operator training software
1
INTRODUCTION
MODEL NUMBER DESIGNATION
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Figure 1. Model Number Designation |
BASE KIT COMPONENTS |
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Part # |
Description |
MS2320-* |
StratosH Series Scanner |
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* See model number designation above for detailed information on interface, window, cable and unit type. |
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00-02407x |
MetroSelect Configuration Guide |
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00-02034x |
MS2xxx Stratos Series Configuration Addendum |
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00-02048x |
MS2320 StratosH Scanner/Avery Scale Installation and User’s Guide |
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Guides also available for download at www.honeywellaidc.com. |
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OPTIONAL ACCESSORIES
Part # |
Description |
57-57000x-N-3 |
RS232 Interface Cable, Straight Cord |
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57-57004x-N-3 |
RS485 Port 9 Cable, Straight Cord |
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57-57200x-N-3 |
USB Full Speed Communication Cable, Straight Cord, Locking 12V Plus-Power™ Type A |
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57-57006x-N-3 |
USB Full Speed Communication Cable, Straight Cord, Non-Locking Type A |
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57-57099x-3 |
LSO RS232 PowerLink AUX Cable with built in power jack, Straight cord |
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57-57000x-N-3 |
Dual Interface Cable, Straight Cord |
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57-57099x -3-12 |
RS232 AUX, Straight Cord, 3.7 m (12') (for 95xx, 5145 and 7580 scanners) |
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CBL-420-300-C00 |
RS232 AUX, Coiled Cord (for 1200, 1300 and 1900 Series scanners) |
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52-52511 |
24" EAS Cable |
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52-52556 |
Checkpoint EAS Straight Cord, 1.8 m (6') |
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Applicable for IBM® Host applications.
2
INTRODUCTION
OPTIONAL ACCESSORIES
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Part # |
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Description |
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AC to DC Power Transformer - Regulated |
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Output: +5V @ 4A +12V @ 1.5A |
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46-46812 |
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120V |
United States and Canada |
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46-46813 |
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220V |
– 240V Continental European |
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46-46814 |
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220V |
– 240V United Kingdom |
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46-46817 |
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220V |
– 240V China |
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46-46928 |
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220V |
– 240V Australia |
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Optional Remote Scale Display |
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46-00248 |
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Remote Scale Display (lb.) |
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46-00249 |
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Remote Scale Display (kg.) |
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Figure 2. |
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Figure 3. |
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REPLACEMENT PARTS |
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Part # |
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Description |
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Window types (Diamonex and Sapphire) are not interchangeable due to laser safety and/or scanner |
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performance differences. |
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Caution |
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To change window type, the scanner must be returned to the manufacturer for reconfiguration. |
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46-46889 |
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Vertical Window |
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46-46806 |
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Diamonex Platter – Full (Long) Size |
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46-46808 |
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Sapphire Platter – Full (Long) Size |
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Other items may be ordered for the specific protocol being used. To order additional items, contact the dealer, distributor or customer service representative.
3
INTRODUCTION
GENERAL PRECAUTIONS
The following list includes general precautions to remember when handling the StratosH.
DO NOT TURN the unit upside down with the platter in place.
DO NOT PRESS on the window in the placement platter or the vertical window frame.
PLATTER REMOVAL
No hardware or tools are required to remove the platter / horizontal scan window (see Figure 6). Refer to the Maintenance section of this manual for additional information on platter replacement.
See caution statement on page 3.
LIFT HANDLES
REST both thumbs against the vertical window frame for added stability when lifting the unit by the handles provided.
Figure 4
Figure 5
Figure 6
Figure 7
4
INTRODUCTION
MS2320 SCANNER/SCALE DESIGN SPECIFICATIONS
Operational |
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Light Source: |
VLD 650 nm |
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Peak Laser Power: |
<2.2 mW |
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Embedded Laser: |
Max Optical Power: |
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10 mW |
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Wavelength: |
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650 nm |
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Horizontal Depth of Field: |
0 mm - 152 mm (0"- 6") for 0.33 mm (13 mil) Bar Code |
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Vertical Depth of Field: |
0 mm - 216 mm (0"- 8.5") for 0.33 mm (13 mil) Bar Code |
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Scan Speed: |
5840 Scan Lines per Second |
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No. of Scan Lines: |
66 (38 Horizontal / 28 Vertical) |
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Motor Speed: |
4800 / 6000 RPM (Horizontal / Vertical ) |
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Min Bar Width: |
0.152 mm (6.0 mil) |
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Decode Capability: |
All Standard 1-D Bar Codes, GS1 DataBar, GS1 DataBar Expanded, and GS1 DataBar Limited Bar |
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Codes |
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System Interfaces: |
RS232, Aux RS232, RS485 and USB |
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Print Contrast: |
35% Minimum Reflectance Difference |
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No. Characters Read: |
Up to 80 data characters. Maximum number will vary based on symbology and density. |
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Beeper Operation: |
7 Tones or No Beep; 3 Volume Settings |
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Indicators (LED): |
Blue |
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Laser ON, Ready to Scan |
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White |
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Good Read, Decoding |
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Mechanical |
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L x W x H: |
508 mm (20") Length |
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290 mm (11.4") Width |
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181 mm (7.1") Tower Height |
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Depth (Below Counter): |
100 mm (3.9") |
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Weight (with Platter): |
11.34 kg (24.95 lbs.) |
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Electrical |
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Voltage Supply: |
4A @ +5V / 1.5A @ +12V |
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Power: |
Operating, 14.25 Watts |
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Standby, 3.25 Watts |
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Current: |
Operating, 1A @ 5V / .75A @ 12V |
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Standby, 0.44 A @ 5V / 0.08A @ 12V |
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DC Transformers: |
Class II; 5.2VDC @ 3.8A; 12VDC @ 1.5A |
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For Regulatory Compliance Information, refer to pages 58 - 60. |
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Scale Capacities |
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Capacity: |
kg unit |
15 kg |
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lb. unit |
30.0 lb. |
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Minimum Increment: |
kg unit |
0.005 kg |
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lb. unit |
0.01 lb. |
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Maximum Static Weight: |
kg unit |
75 kg |
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lb. unit |
150 lb. |
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Adjustments Required: |
Calibration Only |
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Environmental |
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Operating Temperature: |
0°C to 40°C (32°F to 104°F) |
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IP Rating: |
IP 55 |
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Light Levels: |
4842 Lux (450 footcandles) |
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Storage Temperature: |
-40°C to 60°C (-40°F to 140°F) |
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Humidity: |
5% to 95% Relative Humidity, Non-Condensing |
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Contaminants: |
Sealed to resist airborne particulate contaminants. |
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Ventilation: |
None Required |
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Specifications are subject to change without notice.
5
BASE MODEL CHARACTERISTICS
MS2320 Scanner/Avery Scale
Components
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Figure 8. MS2320 Components |
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ITEM NO. |
DESCRIPTION OF ITEM |
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1 |
Blue and White LED Indicators (see page 28) |
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Volume/Tone Multi-Function Button (see page 33) |
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3 |
Scale Zero Button |
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Speaker (see page 28) |
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High Impact Window Frame / Vertical Window (Laser Aperture) (see page 3) |
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Flow Direction Indicators |
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Stainless Steel Platter with Finger Recess (see page 3) |
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Debris Channel |
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Scale Side Guards |
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Diamonex or Sapphire Horizontal Window (Laser Aperture) |
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Sealed Calibration Switch/Button Cover |
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On a fully installed unit, the calibration switch cover should be sealed with a lead wire or paper seal. |
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The seal indicates if the appropriate Federal, State and Local Weights and Measures authorities have calibrated |
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the scale. See the Scale Operation: Calibration section of this guide for further information. |
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Handles for Lifting Unit |
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Diagnostic Indicator Display (see page 30 for Error Codes) |
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Power, Scale and EAS Connectors (see page 7) |
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Interface and Aux Scanner Connectors (see page 7) |
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Scanner/Scale label information can be found on page 8. |
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6 |
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BASE MODEL CHARACTERISTICS
MS2320 Scanner/Avery Scale
Dimensions
Figure 9. MS2320 Dimensions
Connector Panel
Figure 10. MS2320 Connector Panel
Specifications are subject to change without notice.
7
BASE MODEL CHARACTERISTICS
MS2320 Scanner/Avery Scale
Caution and Serial Number Labels
Figure 11. MS2320 Label Locations (Top) and Examples (Bottom)
Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.
To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source.
8
INSTALLATION
QUICK INSTALLATION OUTLINE
The following is a quick preview of the steps required for first time installations. Each item is discussed in detail later in this section.
•Determine clearance, ventilation and service access requirements.
•Determine checkout counter layout taking into account package flow, cable routing and power requirements.
•Choose the mounting option which provides the best cable/power access and unit stability.
•Unpack the unit and remove the shipping hardware from the scale arms.
•Make the appropriate countertop cutouts and install all support brackets.
•Place the unit in the counter.
•Install the platter.
•Follow the steps under the correct interface to connect the cables and power supply.
•Configure the unit for the correct interface.
•Calibrate the scale.
SITE REQUIREMENTS
Before installing the StratosH scanner, please consider the following items.
Vertical Clearance
A minimum clearance height of 7.00" from the checkout counter surface is needed for the vertical 'hood' on all of the scanner models.
Ventilation and Spacing
All StratosH models have a die-cast housing to dissipate heat allowing the unit to operate without a ventilation fan. Honeywell recommends that the temperature surrounding the unit does not exceed 40°C (104°F). There should be adequate convection and minimal heat producing equipment in close proximity of the unit. A cooling fan with a filter is recommended if there will be a conveyor motor or other heat producing equipment close to the unit that will create a high temperature environment.
Adequate spacing between the unit and the checkout counter opening is required for proper operation of the scale. When the scanner/scale model is mounted properly, the scale platter should be able to move up and down freely without hitting the edges of the checkout counter cutout. Refer to Installing the Unit in the Counter for detailed cutout dimensions and mounting instructions.
Service Access
When routing and installing the cable(s) and power supply, make sure to leave access so that these components may be swapped easily without the need to remove the unit from the checkout counter.
When changing the StratosSWAP optics engine modules, Honeywell recommends removing the unit completely from the checkout counter.
When calibrating or zeroing the scale, do not remove the unit from the checkout counter . Refer to the Scale Operation Section of this guide for detailed instructions on zeroing and calibration.
9
INSTALLATION
QUICK INSTALLATION OUTLINE
Power Installation
The Power Supply (AC/DC) should be connected to an AC Outlet that is free of electrical noise (clean). A qualified electrician can determine the amount of electrical noise on the AC line. See additional information on power installation and restrictions under the Installation: Cable Installation (Interface Specific) section of this manual.
Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
Checkout Counter Layout Considerations
When placing a scanner in a checkout counter, the following factors should be considered.
•Items should flow at a distance to the operator that maximizes comfort. The operator should not need to stretch or strain to reach for and scan packages.
•The StratosH can scan a bar code on six sides of a package. The packages should flow into the scan area that provides the maximum reading performance. No lifting or orientation of the items is necessary. A properly placed item diverter can maximize the flow of packages.
•In what direction are the packages flowing? Most checkout counters are designed for left-handed takeaway. If the operator is facing the vertical window of the scanner, packages flow from the operator's right to left. The packages are in queue on the conveyor to the right and the bagging is to the left.
10
INSTALLATION
UNPACKING THE UNIT
1.Make sure the shipping box is top-side up before opening.
2.Remove the accessories box and check the box’s content for the following items.
•Product Manuals
•Power Supply
•Communication Cables
3.Lift the scanner out of the shipping box by gripping the bottom of the unit on both sides.
Important! Do not lift the unit out of the box by gripping the sides of the platter.
4.Carefully remove the shipping foam around the unit.
Important! Do not turn the unit upside down or tilt the unit onto its side while removing the shipping foam. The platter is not attached
to the unit and can fall off!
5.Lift the platter off the unit and store it in a safe location until the unit is installed in the checkout counter.
Figure 12
Figure 13
Figure 14
Figure 15
11
INSTALLATION
UNPACKING THE UNIT
MS2320 Package Warning
All hardware securing the scale arms during shipping must be removed or the scale will not function!
Do not discard instruction sheet and shipping hardware! These items must be reinstalled if the unit is going to be shipped. See Figure 16 for instructions on how to reinstall hardware before shipping.
Figure 16. Removal of Shipping Hardware
Do not discard these instructions and shipping hardware! If the unit is going to be reshipped at any time this hardware must be reinstalled for preventing damage to the scale arms during shipping.
Lifting the Unit by the Handles
There are two handles located under the removable platter near the base of the vertical window. These handles are provided to assist in installation when placing the unit in the checkout counter cutout.
To decrease the risk of dropping the unit during installation, rest both thumbs against the vertical window frame for added stability when lifting the unit by the handles. The unit will tilt forward when lifted by the handles if it is not stabilized making installation in the countertop cutout difficult.
Figure 17. Handles for Lifing
12
INSTALLATION
INSTALLING THE UNIT IN THE COUNTER
MS2320 Mounting Diagram (Two Point Support)
Figure 18. MS2320 Mounting Diagram, Two Point Support
Specifications are subject to change without notice.
13
INSTALLATION
INSTALLING THE UNIT IN THE COUNTER
MS2320 Mounting Diagram (Three Point Support)
Figure 19. MS2320 Mounting Diagram, Three Point Support
Specifications are subject to change without notice.
14
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
RS232
The following steps describe how to properly install the cables for an RS232 StratosH application. The scanner/scale must then be configured to match the host’s RS232 parameters. Cable installation alone does not guarantee that the StratosH will communicate properly with the host system.
Configuration bar codes are located in the MetroSelect Configuration Guide (PN 00-02407x) and the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x).
1.Turn off the host system.
2.Plug the 10-pin RJ45 end of the RS232 interface cable (PN 57-57000x-N-3) into the 10-pin socket labeled, Scanner RS232 to Host, on the bottom of the StratosH. Refer to figure on page 16.
3.Connect the other end of the RS232 cable to the proper communication port on the host device.
Before continuing, verify that the RS232 interface cable is connected to the appropriate interface socket on the scanner. An incorrect cable connection can cause communication problems or potential damage to the scanner and/or terminal.
Steps 4 and 5 are for dual cable interfaces where the scale and the scanner connect to the host with their own separate communication cables. Skip to step 6 for a single cable interface where the scale and scanner connect to the host with a single cable.
4.Plug the dual interface cable (PN 57-57000x-N-3) into the 10-pin socket labeled, Scale RS232 to Host, on the bottom of the StratosH.
5.Connect the other end of the dual interface cable (PN 57-57000x-N-3) to the appropriate communication port on the host’s scale device.
6.Plug the optional remote display cable (PN 46-00248x or 46-00249x) into the 10-pin socket labeled, Scale to Display, on the bottom of the StratosH.
7.Plug the external power supply (PN 46-46xxx*) into the 3-pin Molex socket labeled, DC Power In, on the bottom of the StratosH.
xxx* Specifies international connection. See Optional Accessories in the Introduction section of this guide for a complete listing.
Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet. The outlet should be located near the equipment and be easily accessible.
Honeywell recommends using a switched AC outlet. The switch should be located on the operator’s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit.
8.Connect AC power to the transformer. If the AC outlet is equipped with an on/off switch, turn the power on.
15
INSTALLATION
CABLE INSTALLATION (INTERFACE SPECIFIC)
RS232
9.Turn on the host system.
10.Scan the Recall Defaults bar code.
The Recall Defaults bar code is located in the MetroSelect Configuration Guide (PN 00-02407x), under
Need to Start Over.
11. Configure the StratosH to match the host system’s RS232 parameters.
Refer to the MetroSelect Configuration Guide (PN 00-02407x) under Section G: RS232 for Enabling RS232 Mode (scan the recall defaults bar code first).
xxx* Specifies international connection. See page 3 for a complete listing of power supply options and their part numbers.
See power source caution statement on page 8 of this manual.
Figure 20. RS232 Interface Cable Installation Schematic
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