Gateway 960 User Manual

Contents

1 Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 Setting Up Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Converting to a rackmount server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Starting your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding the power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Turning off your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Restarting (rebooting) your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 Maintaining Your Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Caring for your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Protecting your server from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Preparing for system recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Creating startup diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Creating an emergency repair diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Keeping a record of system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

System administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Server security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

4 Installing Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Preparing to install components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Opening the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Closing the server case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Installing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Installing a media drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Installing a hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Installing PCI expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Installing a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Installing a voltage regulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Replacing the SCSI backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Recovering the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Resetting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Resetting BIOS passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Battery replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

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CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Cleaning CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Modem (telephone dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

7 Server Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

System board specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Video specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Resolution support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Electronic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

PCI interrupt routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

A BIOS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

B Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 135

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

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iv

Checking Out

Your Gateway

Server

Read this chapter to learn:

■ Where drives, ports, jacks, and controls are located

■ Where system board components are located

■ What help resources are available

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Chapter 1: Checking Out Your Gateway Server

Front

CD drive

Cover release

latch

Key lock

Diskette drive

Cover release
latch

Additional drive
bays

Power button

Reset button
Power indicator

Hard drive indicator

USB ports

2

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Hot-swap drives

PCI card fan

Front

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Chapter 1: Checking Out Your Gateway Server

Back

Mouse port

Keyboard port

USB ports

Power connector

Serial port
Parallel port
Monitor port

LAN jack

(RJ-45)

System board

thumbscrew

Rear fan

Card retention
cover lever

Kensington
lock slot

4

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Interior

Interior

Card retention

cover release

latch

Rear fan

Cable clip

Full-length card

retention clip

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SCSI backplane

Cable clip

RAID bay fan

PCI card fan

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Chapter 1: Checking Out Your Gateway Server

System board

Left side

Processor 1

Processor 2

Rear fan

connector

64-bit PCI card

32-bit PCI card

6

slots

slot

www.gateway.com

Right side

Processor 1

fan connector

Front panel

connector

SCSI

manageability

connector

Processor 2

fan connector

System board

Power supply manageability connector

Auxiliary power connector

Main power connector

Voltage regulator slot 1

Memory module slots

Voltage regulator slot 2
Diskette drive connector
Primary IDE connector

Secondary IDE connector
Intrusion switch connector
SCSI 2 connector

SCSI 1 connector

Hot-swap bay fan
connector

CMOS battery

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Configuration jumper JP7

PCI card fan connector

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Chapter 1: Checking Out Your Gateway Server

Getting Help

In addition to your operating system’s documentation, you can use the
following information resources to help you use your server.

Server Companion CD

Use the Server Companion CD to access file utilities, Windows 2000 Server
drivers, and documentation for your server and its components. For more
information, see Using Your Server Companion CD.

Online help

Many programs provide information online so you can research a topic or learn
how to perform a task while you are using the program. Most online help
information can be accessed by selecting a topic from a
a

Help button.

You can search for information by viewing the help contents, checking the
index, searching for a topic or keyword, or browsing through the online help.

Help menu or by clicking

Gateway Web site

Gateway provides a variety of information on its Web site to help you use your
server.

Visit the Gateway Web site at support.gateway.com

■ Technical documentation and product guides

■ Technical tips and support

■ Updated hardware drivers

■ Order status

■ Frequently asked questions (FAQs)

8

www.gateway.com

for:

Setting Up Your

Server

Read this chapter to learn how to:

■ Use your server safely

■ Start and turn off your server

■ Restart (reboot) your server

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Chapter 2: Setting Up Your Server

Setting up the hardware

To make sure that your working environment is safe:

■ Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches

at the rear of the server for cabling and air circulation.

■ Use the instructions on your server’s setup poster to set up your hardware.

■ Use a grounded (three-prong) surge protector. A surge protector helps

protect against AC power fluctuations. For additional protection from
power outages, we recommend that you use an uninterruptible power
supply (UPS).

Warning Your server is supplied with a 3-wire AC power cord fitted

with the correct plug style for your region. If this plug does
not match the connector on your surge protector, UPS, or
wall outlet, do not attempt to modify the plug in any way.
Use a surge protector, UPS, or wall outlet that is
appropriate for the supplied AC power cord.

■ Avoid subjecting your server to extreme temperature changes. Do not

expose your server to direct sunlight, heating ducts, or other
heat-generating objects. Damage caused by extreme temperatures is not
covered by your warranty. As a general rule, your server is safest at
temperatures that are comfortable for you.

■ Keep your server and magnetic media away from equipment that

generates magnetic fields, such as unshielded stereo speakers. Strong
magnetic fields can erase data on both diskettes and hard drives. Even a
telephone placed too close to the server may cause interference.

Important Keep the server boxes and packing material in case you

need to send the server to Gateway for service. If you
return your server in different packaging, your warranty
may be voided.

Converting to a rackmount server

To convert your server to a rackmount configuration, see Installing Your Gateway

960 or 980 Server into a Rackmount Cabinet.

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Protecting from power source problems

Protecting from power source
problems

Surge protectors, line conditioners, and uninterruptible power supplies can help
protect your server against power source problems.

Surge protectors

During a power surge, the voltage level of electricity coming into your server
can increase to far above normal levels and cause data loss or server damage.
Protect your server and peripheral devices by connecting them to a surge
protector, which absorbs voltage surges and prevents them from reaching your
server.

Warning High voltages can enter your server through the power

cord and the modem and network connections. Protect
your server by using a surge protector. If you have a
modem, use a surge protector that has the appropriate
type of modem jack. During an electrical storm, unplug
both the surge protector and the modem and network
cables.

When your purchase a surge protector:

■ Make sure that the surge protector meets the appropriate product safety

certification for your location, such as Underwriters Laboratories (UL).

■ Check the maximum amount of voltage the protector allows to pass

through the line. The lower the voltage that the protector allows to pass
through, the better the protection for your server.

■ Check the energy absorption (dissipation) rating. The higher the energy

absorption rating, the better the protection for your server.

■ Check for line-conditioner capabilities. A line conditioner smooths out

some of the normal line noise (small voltage fluctuations) of an electrical
supply.

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Chapter 2: Setting Up Your Server

Line conditioners

A line conditioner protects your server from the small fluctuations in voltage
from an electrical supply. Most servers can handle this variation, called line
noise, without problems. However, some electrical sources include more line
noise than normal. Line noise can also be a problem if your server is located
near, or shares a circuit with, a device that causes electromagnetic interference,
such as a television or a motor.

Some surge protectors and uninterruptible power supplies include simple
line-conditioning capabilities.

Uninterruptible power supplies

Use an uninterruptible power supply (UPS) to protect your server from data loss
during a total power failure. A UPS uses a battery to keep your server running
temporarily during a power failure and lets you save your work and shut down
your server. You cannot run your server for an extended period of time while
using only the UPS. To buy a UPS, visit accessories.gateway.com

.

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Starting your server

Before you start your server for the first time:

■ Make sure that the server and monitor are plugged into a power outlet or

surge protector and that the surge protector (if you are using one) is turned
on.

■ Make sure that all cables are connected securely to the correct ports and

jacks on the back of the server.

Warning When you connect peripheral devices to the server, make

sure that your server and devices are turned off and the
power cord is unplugged.

To start the server:

1 Turn on any peripheral devices connected to the server.
2 Press the power button on your server.

Starting your server

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Power button

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Chapter 2: Setting Up Your Server

When the power

indicator is...

Green The server is turned on.

Off The server is turned off.

If nothing happens when you press the power button:

■ Make sure that the power cord is plugged in securely and that your

surge protector (if you are using one) is plugged in and turned on.

■ Make sure that the monitor is connected to the server, plugged into

the power outlet or surge protector, and turned on. You may also need
to adjust the monitor’s brightness and contrast controls.

It means...

3 The first time you turn on the server, any pre-installed operating system

may begin asking you for configuration settings. See your operating
system’s documentation for instructions on configuring advanced settings
for your specific network, or see the Installing Windows 2000 Server
installation guide.

To select which device your your server boots from:

1 During server startup, press F10. The Boot menu opens.
2 Select the device you want to boot from. Common choices include:

■ Removable Dev.

■ ATAPI CDROM

■ Hard Drive

■ IBA GE NIC

Understanding the power-on self-test

When you turn on your server, the power-on self-test (POST) checks the
memory and components and displays any error messages. Write down any
error messages that you see, then see “Error messages” on page 95 and “Beep

codes” on page 100 for troubleshooting information.

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Turning off your server

Turning off your server

Every time you turn off your server, first shut down the operating system. You
may lose data if you do not follow the correct procedure.

To turn off the server:

1 In Windows 2000 Server, click Start, then click Shut Down. The Shut Down

Windows dialog box opens. Click the arrow button to open the

you want the computer to do

- OR -

If your server is running a different operating system, see the operating
system’s documentation for instructions on shutting down the operating
system. Whenever possible, you should use the operating system’s shut
down procedure instead of pushing the power button.

2 If your server did not turn off automatically, press the power button. If

nothing happens when you press the power button, press and hold it for
five seconds and the server will turn off.

list, click Shut down, then click OK.

What do

Warning The power button on the server does not turn off server

AC power. To remove AC power from the server, you must
unplug the AC power cord from the wall outlet or power
source. The power cord is considered the disconnect
device to the main (AC) power.

Warning If you routinely turn off your server (daily or weekly), do

not unplug the server or use the On/Off switch on the surge
protector. Regularly cutting off all power to your server may
cause the CMOS battery to fail prematurely.

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Chapter 2: Setting Up Your Server

Restarting (rebooting) your server

If your server does not respond to keyboard or mouse input, you may have to
close programs that are not responding. If closing unresponsive programs does
not restore your server to normal operation, you may have to restart (reboot)
your server.

To close unresponsive programs in Windows 2000 Server:

1 Press CTRL+ALT+DELETE, then click Task Manager. A window opens that lets

you close a program that is not responding.

2 Click the program that is not responding, then click End Task.

To restart your server:

1 Press the power button to turn off your server, then press it again to turn

it back on.

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2 If pressing the power button does not turn off your server, press the reset

button on the front of your server.

Power button

Reset button

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Setting up the operating system

Setting up the operating system

If you ordered your server with the operating system already installed by
Gateway, Windows 2000 Server is completely installed and the basic settings
are already configured. See your operating system’s documentation for
instructions on configuring advanced settings for your specific network.

If you are installing Windows 2000 Server because it was not already installed
by Gateway, see the Installing Windows 2000 Server installation guide for
instructions.

If you are installing a non-Windows operating system, see your operating
system’s documentation for instructions.

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Chapter 2: Setting Up Your Server

18

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Maintaining Your

Server

Read this chapter to learn how to:

■ Care for your server

■ Protect your server from viruses

■ Manage hard drive space

■ Clean your server

■ Prepare for system recovery

■ Perform system administration

3

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Chapter 3: Maintaining Your Server

Caring for your server

To extend the life of your server:

■ Be careful not to bump or drop your server, and do not put any objects

on top of it. The case, although strong, is not made to support extra weight.

■ When transporting your server, we recommend that you put it in the

original packaging materials.

■ Keep your server and magnetic media away from equipment that generates

magnetic fields, such as unshielded stereo speakers. Strong magnetic fields
can erase data on both diskettes and hard drives. Even a telephone placed
too close to the server may cause interference.

■ Avoid subjecting your server to extreme temperature changes. Do not

expose your server to direct sunlight, heating ducts, or other
heat-generating objects. Damage caused by extreme temperatures is not
covered by your warranty. As a general rule, your server is safest at
temperatures that are comfortable for you.

■ Keep all liquids away from your server. When spilled onto server

components, almost any liquid can result in extremely expensive repairs
that are not covered under your warranty.

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■ Avoid dusty or dirty work environments. Dust and dirt can clog the

internal mechanisms and can cause the server to overheat.

■ Use the following table to set up a regular maintenance schedule, which

will keep your server running at its best.

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Caring for your server

Maintenance task Immediately

after purchase

Check for viruses X X page 22

Clean up hard drives X X page 24

Scan hard drive for errors X X page 24

Defragment hard drive X X page 26

Back up files X page 27

Clean tape backup drive X page 29 and

Clean server case X page 28

Clean keyboard X page 29

Clean screen X page 29

Clean mouse X page 30

Create startup diskettes X X page 32

Create emergency repair
diskette

Weekly When

needed

X page 32

See...

the drive’s

documentation

RAID consistency check (Monthly) The program’s

documentation

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Chapter 3: Maintaining Your Server

Protecting your server from
viruses

A virus is a program that attaches itself to a file on a computer, then spreads
from one computer to another. Viruses can damage data or cause your server
to malfunction. Some viruses go undetected for a period of time because they
are activated on a certain date.

A server that can access the Internet is more likely to get a virus than one that
cannot access the Internet. Viruses can also be uploaded by network users who
have shared file access or physical access to the server.

Protect your server from a virus by:

■ Using a virus-checking program (not included) to check files on hard drives

or removable media. See your program’s documentation for more
information.

■ Checking all programs for viruses before installing them.

■ Periodically updating your virus-checking program to protect against the

latest viruses.

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Managing hard drive space

Managing hard drive space

Checking hard drive space

If your server is running an operating system other than Windows 2000 Server,
see the operating system’s documentation for instructions on checking hard
drive space.

To check hard drive space in Windows 2000 Server:

1 Double-click the My Computer icon.
2 Right-click the drive that you want to check for available file space, then

click

Properties. Drive space information appears.

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Chapter 3: Maintaining Your Server

Using Disk Cleanup

Delete unneeded files, such as temporary Windows files, to free hard drive
space. If your server is running an operating system other than
Windows 2000 Server, see the operating system’s documentation for
instructions on deleting unnecessary files.

To use Disk Cleanup in Windows 2000 Server:

1 Double-click the My Computer icon.
2 Right-click the hard drive that you want to delete files from, for example

Local Disk (C:), then click
General tab.

3 Click Disk Cleanup. The Disk Cleanup dialog box opens.
4 Make sure that the checkbox next to each file type you want to delete is

selected. For more information about file types you can delete, read the
descriptions in the Disk Cleanup dialog box.

5 Click OK, then click Ye s.

Properties. The Properties dialog box opens at the

Checking the hard drive for errors

Hard drive error-checking programs examine the hard drive for physical flaws
and file and folder problems. These programs correct file and folder problems
and mark flawed areas on the hard drive so the operating system does not use
them. If your server is running an operating system other than
Windows 2000 Server, see the operating system’s documentation for
instructions on checking the hard drive for errors.

To check the hard drive for errors in Windows 2000 Server:

1 Double-click the My Computer icon.
2 Right-click the hard drive that you want to check for errors, for example

Local Disk (C:), then click

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Properties. The Properties dialog box opens.

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