Gateway 7450R User Manual

3.71 Mb
Loading...

Gateway7450R Server

System Manual

March 2001

Notices

Copyright © 2001 Gateway, Inc.

All Rights Reserved

4545 Town Centre Court

San Diego, CA 92121 USA

All Rights Reserved

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work, Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware, Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo, Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids BackPack, People Rule, SERVE-TO-ORDER, Server Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Interior of system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11

Setting up the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Resetting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Removing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Replacing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4 Replacing and Adding Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . 21

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installing a CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Replacing the CD drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Replacing a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents i

Adding a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Replacing the primary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Replacing the secondary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Adding a secondary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Replacing a blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Replacing the control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Replacing the hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Replacing the riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Setting the system board jumpers and switches . . . . . . . . . . . . . . . . . . . . . . . . . . .64 The CMOS Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Setting the switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

6 Managing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Avoiding power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Protecting the server against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 System administration and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 SNMP agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 System recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

ii Gateway 7450R Server System Manual

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Troubleshooting the battery installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 CD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Memory and processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Error codes and test points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

A Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

B System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Contents iii

iv Gateway 7450R Server System Manual

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention

Description

ENTER

Keyboard key names are printed in small capitals.

 

 

 

CTRL+ALT+DEL

A plus sign means to press the keys at the same time.

 

 

 

Setup

Commands to be entered, options to select, and messages that

 

appear on your monitor are printed in bold.

 

 

 

User’s Guide

Names of publications are printed in italic.

 

 

 

Viewpoint

All references to front, rear, left, or right on the server are based

 

on the server being in a normal, upright position, as viewed from

 

the front.

 

 

 

Important

 

A note labeled important informs you of special

 

 

 

circumstances.

Caution

 

A caution warns you of possible damage to equipment or

 

 

loss of data.

Warning

 

A warning indicates the possibility of personal injury.

 

 

 

Preface v

Getting additional information

Log on to the Gateway technical support area at www.gatewayatwork.com to find information about your system or other Gateway products. Some types of information you can access are:

Hardware driver and program updates

Technical tips

Service agreement information

Technical documents and component information

Frequently asked questions (FAQs)

Documentation for peripherals or optional components

Online technical support

vi Gateway 7450R Server System Manual

System

1

Features

Standard features

As many as two Intel® Pentium III processors with 133 MHz Front Side Bus (FSB)

Four Dual Inline Memory Module (DIMM) sockets, that support up to 4.0 GB of buffered, PC/133 Synchronous Dynamic Random Access Memory (SDRAM)

ATI Rage XL AGP video chipset

Two integrated Intel 82559 network controllers providing dual 10/100 LAN support and network connectors

Integrated Super Video Graphics Array (SVGA) video support with 4 MB of Synchronous Graphics RAM (SGRAM)

Two full-length, full-height, 64-bit, 66 MHz PCI slots on a riser card

One 1.44 MB diskette drive, one optional CD drive, and at least one hard drive

Integrated voltage regulator modules (VRMs) for both processors

Integrated Adaptec AIC 7892 small computer systems interface (SCSI) controller providing low-voltage differential (LVD) Ultra3 support

Three-drive hot-plug drive bay supporting Ultra160 single connector attachment (SCA) drives

Keyboard port Personal System/2® (PS/2), mouse port (PS/2), one serial port, one video port, two RJ-45 LAN ports, and one Universal Serial Bus (USB) port on the front panel

System Features

1

Front panel

Control Panel

 

CD drive (optional)

 

Diskette drive

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hard drive activity LED (3)

 

 

 

 

Hot-plug drive bays (3)

Hot-plug drive(s)

Hard drive power LED (3)

Control panel contains the LED indicators and the buttons that control the server.

CD drive (optional) plays data or audio CDs.

Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.

Hot-plug drive bays (3) includes three drive carriers and as many as three hot-swappable, hot-plug drives connected to a hot-plug backplane. The drive bays support 1.0-inch Ultra160 SCSI drives.

Hot plug drive(s) plug into the hot-plug drive bay(s). The server includes at least one and may include as many as three.

Hard drive activity LED (3) flashes green when the adjacent hard drive is accessed.

Hard drive power LED (3) glows green when the adjacent hard drive has power, glows amber if the adjacent hard drive has failed, and blinks amber if the adjacent hard drive is rebuilding.

2 Gateway 7450R Server System Manual

Control Panel

System fault LED

LAN1 LED

LAN2 LED

Power LED

Blower fault LED

Fault LED reset button

Fan fault LED

Power button

USB port

System fault LED glows amber when a hardware or system failure occurs. Pressing the fault LED reset button turns this LED off, but does not correct the fault.

Power LED glows green when the server has power and flashes green when the server is in power saving mode. This LED glows amber when AC power to the server is on, but the internal (DC) power is off which means there is power to the server but the server is powered down.

Fault LED reset button resets any of the fault LEDs to its original state in the default mode. This button does not correct or clear the fault. If the fault condition persists, the appropriate LED will turn on again until the fault is corrected. This button can be reprogrammed through a BIOS option to generate a Non-Maskable Interrupt (NMI) when pressed. The NMI function can produce varied results depending on the software support for NMI handling.

Power button turns the server on and off.

LAN1 LED blinks green when there is traffic on the LAN1 connector. Glows amber when the LAN1 connector experiences an interruption in connectivity.

LAN2 LED blinks green when there is traffic on the LAN2 connector. Glows amber when the LAN2 connector experiences an interruption in connectivity.

Blower fault LED glows amber when one of the blowers has failed or entered an out-of-tolerance state.

Fan fault LED glows amber when one of the fans has failed or entered an out-of-tolerance state.

USB port provides front panel access for USB peripherals.

System Features

3

Back panel

Power connector

Mouse port

LAN2 port

LAN1 port

Keyboard port

Serial port

Video port

Expansion card slots (2)

Power connector connects the server power cord. The other end of the power cord plugs into an AC outlet, uninterruptible power supply (UPS), or power strip.

Mouse port connects a PS/2-compatible mouse.

LAN2 port lets you connect to a network. The adjacent indicator LEDs show LAN activity (green) and 100 Mbit speed (amber).

LAN1 port lets you connect to a network. The adjacent indicator LEDs show LAN activity (green) and 100 Mbit speed (amber).

Keyboard port connects a PS/2-compatible keyboard.

Serial port connects to a serial device.

Video port connects the monitor interface cable. The video controller is integrated on the system board.

Expansion card slots (2) let you install as many as two full-length, full-height, 64-bit, 66 MHz PCI expansion cards.

4 Gateway 7450R Server System Manual

Interior of system

Expansion cards

Riser card

System board

Fan 1

Control panel board

Air baffle

Power supply

Fan 2

Blower 2

Blower 1

Hot-plug backplane

Hot-plug drive bays

Diskette drive

CD drive (optional)

Expansion cards you can install as many as two full-length PCI expansion cards.

Riser card supports as many as two full-length PCI expansion cards.

System board see “System board” on page 6.

Fans provide cooling for the system.

Control panel board contains the indicator LEDs and the buttons to control the server. See “Control panel board” on page 9.

Air baffle controls the internal airflow to make sure the thermally sensitive internal components receive adequate cooling.

Power supply provides power to the system components.

Blowers provide cooling for the system.

Hot-plug backplane provides the control for the hot-plug drives.

System Features

5

Hot-plug bays support up to three 1-inch high, 3.5-inch Ultra160 SCA SCSI hard drives. Empty drive bays contain empty carriers to control airflow and EMC characteristics.

Diskette drive reads and writes 1.44-MB diskettes.

CD drive (optional) plays data or audio CDs.

System board

A

B

 

Y

 

 

 

C

 

X

 

 

 

D

 

 

E

 

 

F

 

 

H

G

W

I

 

J

 

K L

M

N V

U

T S

Q O

R P

ASecondary processor socket

BPrimary processor socket

CPower connector

DSpeaker

ESwitch bank SW1

FBattery

6 Gateway 7450R Server System Manual

GBlower 2 connector

HJumper J1

IBlower 1 connector

JFront panel USB connector

KPower connector

LFan 2 connector

MFront panel connector

NFan 1 connector

OSecondary IDE connector

PPrimary IDE connector

QDiskette drive connector

RUltra160 SCSI connector

SDIMM slots (4)

TRiser card edge connector

URJ-45 Ethernet LAN1 connector and LEDs

VRJ-45 Ethernet LAN2 connector and LEDs

WVideo connector

XSerial port

YStacked keyboard and mouse ports

System Features

7

Hot-plug backplane

Power connector

Data connector

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Back

SCSI connector

SCSI connector

SCSI connector

SCSI ID 0

SCSI ID 1

SCSI ID 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Front

Power connector connects the power cable from the power supply.

Data connector connects the SCSI cable from the RAID controller.

SCSI drive connectors (3) connect the three SCA SCSI drives. Install drives in increasing order of SCSI ID.

8 Gateway 7450R Server System Manual

Control panel board

LAN1 LED

 

LAN2 LED

System fault LED

 

Blower fault LED

Power LED

 

Fan fault LED

Fault LED reset button

 

USB port

Power button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB connector

 

 

 

 

 

 

 

 

 

 

 

Front panel connector

System fault LED glows amber when a hardware or system failure occurs. Pressing the fault LED reset button turns this LED off, but does not correct the fault.

Power LED glows green when the server has power and flashes green when the server is in power saving mode. This LED glows amber when AC power to the server is on, but the internal (DC) power is off which means there is power to the server but the server is powered down.

Fault LED reset button resets any of the fault LEDs to its original state. This button does not correct or clear the fault. If the fault condition persists, the appropriate LED will turn on again until the fault is corrected.

Power button turns the server on and off.

LAN1 LED blinks green when there is traffic on the LAN1 connector. Glows amber when the LAN1 connector experiences an interruption in connectivity.

LAN2 LED blinks green when there is traffic on the LAN2 connector. Glows amber when the LAN2 connector experiences an interruption in connectivity.

Blower fault LED glows amber when one of the blowers has failed or entered an out-of-tolerance state.

Fan fault LED glows amber when one of the fans has failed or entered an out-of-tolerance state.

USB port provides front panel access for USB peripherals.

System Features

9

USB connector connects the control panel to the system board.

Front panel connector connects the controls on the front panel with the system board.

Riser card

The riser card includes a PCI bridge to support the two PCI expansion slots through the edge connector on the system board.

PCI Slot 2

Chassis

 

intrusion

PCI Slot 1

switch

 

System board

 

connector

 

PCI expansion slots provide support for as many as two 64-bit, 66 MHz PCI expansion cards. Slot 1 is the lower slot and slot 2 is the upper slot.

System board connector connects to the system board.

Chassis intrusion switch sends a signal to the system management software when the chassis cover is removed.

10 Gateway 7450R Server System Manual

System Setup

2

Setting up the server

Use the instructions in the Gateway 7450R Rackmount Installation Guide that came with the server to assemble the server.

You should prepare a safe working environment before assembling the server by following these guidelines:

Important Keep the boxes and packing material. If you need to send the server to Gateway for repairs, you must use the original packaging or your warranty may be voided.

Obtain an adequately rated uninterruptible power supply (UPS). A UPS protects against AC line spikes, power interruptions, and other power fluctuations that may damage the server.

Protect the server from extreme temperature and humidity. Do not expose it to direct sunlight, heater ducts, or other heat-generating objects.

Route external cables carefully to make sure they do not block air vents or impede airflow.

Make sure that the inlet air temperature within the rack cabinet remains below the specified limit of 40° C (104° F).

Keep the server away from equipment that generates magnetic fields, such as unshielded stereo speakers. Even a telephone placed too close to the server may cause interference.

System Setup

11

Plug the server into a wall outlet, power strip, or uninterruptible power supply (UPS).

Warning For the power supply of this equipment, an approved power cord has to be used. For a rated current up to 6 A and an equipment weight up to 6 kg, a power cord not lighter than H05VV-F, 3 G, 0.75 mm2, has to be used.

Warning Zum Netzanschluß dieses Gerätes ist eine geprüfte Leitung zu verwenden. Für einen Nennstrom bis 6 A und einem Gerätewicht größ er 6 kg ist eine Leitung nicht leichter als H05VV-F, 3 G, 0.75 mm2 einzusetzen.

Starting the server

Before you start the server for the first time, make sure:

The power supply is autosensing and it automatically determines the voltage of the incoming power source.

All cables are firmly connected to the proper ports on the back panel of the server.

Caution Electricity can flow from connected peripherals into the system causing a shock. Make sure the server and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the server.

The server and monitor are plugged into an AC outlet, power strip, or UPS and that the power strip or UPS is turned on.

To start the system:

1If you have connected the system components to a power strip or UPS, make sure all the system components are turned off, then turn on the power strip or UPS.

2Turn on the monitor.

3Turn on any other components connected to the server, such as speakers, a printer, or a scanner.

12 Gateway 7450R Server System Manual

4Turn on the server. The power LED on the control panel is green when the power is on. This same LED is amber when there is AC power connected to the server, but the server is off.

If nothing happens when you turn on the system:

Make sure that the power cables are securely plugged in and that the power strip or UPS (if you are using one) is plugged in and turned on.

Make sure the monitor is connected to the server, plugged into the power strip, AC outlet, or UPS, and turned on. You may also need to adjust the brightness and contrast controls on the monitor.

Understanding the Power-On Self-Test

When you turn on your server, a screen appears telling you to press F2 to enter Setup or Esc to continue POST. The power-on self-test (POST) routine checks the system memory and components. Press ESC to start POST. POST will begin in a few moments if you do not respond. Press the SPACEBAR to bypass the remaining memory count and shorten the startup process.

The system displays an error message if POST finds any problems. Write down any error messages that you see. If you continue to have problems, these error messages may help you or Gateway technical support diagnose the cause.

Setting up the operating system

The first time you start the server, the operating system takes a few minutes to set up.

Refer to your operating system documentation for specific questions regarding the operating system.

To complete the operating system setup in Windows NT:

1After the server starts, the start-up wizard opens. Click Next.

2Type the requested information in the appropriate text boxes. When you have finished typing the information, click Next.

3Continue following the instructions and selecting options in the start-up wizard dialog boxes, clicking Next to move through the dialog boxes, until the wizard tells you to restart your server.

System Setup

13

If you need to return to the previous dialog box to change any of your entries, click Back.

4 Restart the server. The setup is complete.

Important For all operating systems, refer to the appropriate operating system software manual for specific instructions.

Turning off the server

Every time you turn off the server, shut down the operating system first. You may lose data if you do not follow the proper procedure.

To turn off the server in Windows NT:

1Click Start, then select Shut down the computer?, then Shut Down.

2Click OK. The operating system shuts down. When you see a message saying It is now safe to turn off your computer, turn off the server by pressing the power button.

By default, you must hold the power button in for four seconds to turn the server off. BIOS Setup provides an option to set the power button to turn the power off immediately when pressed.

3Turn off the monitor and peripherals.

Caution When you turn the server off, some electric current still flows through it. Before opening the server case or connecting or removing any peripherals, turn off the server, then unplug the power cord.

Important For other operating systems, such as Windows 2000 or Novell Netware, refer to the appropriate operating system software manual for specific instructions. Some operating systems will bypass the power button and turn the server off under software control.

14 Gateway 7450R Server System Manual

Resetting the server

If your server does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your server to normal operation, you may have to perform a forced shut down and restart the server.

To close unresponsive programs and shut down the server in Windows NT:

1Press CTRL+ALT+DEL. A window opens that lets you close a program that is not responding.

2Click Task Manager, then select the program that is not responding.

3Close the program by clicking End Task.

4If the server does not respond, press and hold the power button for four seconds to force the server to shut down.

5Turn the server back on.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

Important For other operating systems, such as Windows 2000 or Novell Netware, refer to the appropriate operating system software manual for specific instructions.

System Setup

15

16 Gateway 7450R Server System Manual

Case Access

3

Preventing static electricity discharge

Before opening the server case, follow these precautions to prevent damage from static electricity. When opening your server case, always perform the following procedure.

Caution Static electricity can permanently damage electronic components in your server. Prevent electrostatic damage to your server by following static electricity precautions every time you open your server case.

To prevent static electricity discharge:

1Turn off the server power.

2Touch a bare metal surface on the back of the server.

3Unplug all power cords from AC outlets and disconnect the modem cable (if installed).

Also follow these static electricity precautions:

Avoid static-causing surfaces such as plastic and packing foam in your work area.

Remove the parts from their antistatic bags or containers only when you are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

Case Access

17

Always hold cards by their edges and their metal mounting brackets. Avoid touching components on the cards and the edge connectors that connect to expansion slots. Never slide cards or other parts over any surface.

Opening the case

Important All references to front, back, left, or right on the server are based on the server being in a normal position, as viewed from the front.

To remove or replace any of the removable media drives or the internal components you must open the case. Because the components inside the server are extremely sensitive to static electricity, make sure you follow the precautions at the beginning of this chapter to avoid static electricity damage.

Only qualified personnel should open the server for maintenance. If you are qualified to maintain the server yourself, make sure you are properly grounded before opening the case.

Caution Avoid exposure to dangerous electrical voltages and moving parts by turning off the server and unplugging the power cord and modem cable (if installed) before removing the cover.

Removing the top panel

The top panel provides access to all of the internal components of the server.

Caution

Operating the server with the top panel removed adversely

 

affects the thermal characteristics of the server interior and

 

can result in overheating of and possible damage to the

 

hard drives or the processors.

 

 

To remove the top panel:

1Turn off the server and disconnect all power cords.

2Observe all safety and static electricity precautions. See “Preventing static electricity discharge” on page 17.

18 Gateway 7450R Server System Manual

3Remove the two thumbscrews from the top of the flanges at the sides of the front panel.

Thumbscrew

H

S

U

P

H

US

P

Thumbscrew

Flange

 

Flange

4Slide the top panel slightly to the back.

5Lift the panel up and away from the chassis.

Case Access

19

Closing the case

Close the case as soon as you finish installing or removing components so that dust and dirt do not collect inside the server and to maintain the thermal characteristics of the server interior.

Caution

Operating the server with the top panel removed adversely

 

affects the thermal characteristics of the server interior and

 

can result in overheating of and possible damage to the

 

hard drives or the processors.

 

 

Replacing the top panel

You must replace the top panel before you can operate the server. If you do not, a system intrusion event is logged by the system management hardware. Be careful not to pinch any cables between the internal components and the top panel as you replace it.

To replace the top panel:

1Place the top panel on the top of the chassis approximately 3/4-inch back from the front of the server.

2Slide the panel toward the front of the chassis 3/4-inch, securing it in place.

3Replace the two thumbscrews you removed earlier.

20 Gateway 7450R Server System Manual

Replacing and

Adding Internal 4

Devices

Drives

There are several types of drives and similar devices that can be installed in the server.

Preparing to replace or add a drive

One diskette drive and at least one 1-inch high, 3.5-inch hot-plug hard drive are included with the server. You can add an optional slimline CD drive and as many as two additional hot-plug drives for a total of three hot-plug drives.

As you prepare to install drives, keep the following in mind:

If you remove a drive, place it in an antistatic bag or container.

Before you install a drive, see the drive documentation for information on configuring the drive, setting any jumpers on the drive, and attaching cables to the drive.

If you are installing a drive that uses an add-in controller card, install the card before you install the drive.

You may need to configure the drives you install using the BIOS Setup utility or the SCSISelect utility. Press F2 at start up to open the BIOS Setup utility or press CTRL+A to enter the SCSISelect utility.

Replacing and Adding Internal Devices

21

Drive cabling information

The system includes two different types of drive cables. Each drive cable is clearly labeled, indicating the cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive.

Use the diskette drive cable to connect the diskette drive.

Use the SCSI LVD cable to connect the hot-plug backplane to the integrated SCSI controller on the system board.

If you order the optional CD drive, a third cable is provided. Use the standard IDE cable to connect the CD drive.

Replacing the diskette drive

The diskette drive is on the right side of the server. See “Interior of system” on page 5 for the location of the diskette drive.

Important The replacement drive should include the bracket and small circuit board. If it does not, transfer those components to the new drive.

To replace the diskette drive assembly:

1Turn off the system and disconnect the power cord and all other external peripheral devices.

2Open the case. See “Opening the case” on page 18 and “Preventing static electricity discharge” on page 17.

3Remove the power and data cables from the small printed circuit board at the back of the drive. Note their locations and orientations.

22 Gateway 7450R Server System Manual

4Remove the diskette drive assembly by removing the two screws near the back of the drive.

Slots

Hooks

Hooks

5Slide the drive assembly back slightly to disengage the hooks on the drive bay from the slots on the diskette drive bracket, then pull the drive assembly out of the chassis.

6If necessary, set any jumpers on the replacement drive assembly. (See your drive documentation for proper drive jumper settings and cable orientation.)

7Replace the diskette drive assembly in the chassis. Make sure the hooks extend through the slots on the new bracket, then slide the diskette drive assembly forward.

8Secure the diskette drive assembly using the screws you removed in Step 4.

9Connect the power and data cables, making sure the cables are in their original positions.

10Close the case. See “Closing the case” on page 20.

11Reconnect the power cord and all other external peripheral devices, then turn on the computer.

Replacing and Adding Internal Devices

23

Installing a CD drive

The CD drive bay is in the center of the front panel. If the server did not include a CD drive, a blank or “dummy” unit occupies the bay and must be removed.

Important The CD drive assembly should include the bracket and small circuit board. If it does not, contact Client Care.

To install your CD drive assembly:

1Turn off the system and disconnect the power cord and all other external peripheral devices.

2Open the case. See “Opening the case” on page 18 and “Preventing static electricity discharge” on page 17.

3Remove the two screws that secure the “dummy” unit to the drive bay.

“Dummy” unit

4Slide the “dummy” unit back slightly to disengage the hooks on the drive bay from the slots on the bracket, then pull the “dummy” unit out of the chassis.

24 Gateway 7450R Server System Manual

5If necessary, set any jumpers on the CD drive assembly. (See your drive documentation for proper drive jumper settings and cable orientation.)

6Place the CD drive assembly in the chassis. Make sure the hooks extend through the slots on the bracket, then slide the CD drive assembly forward.

7Secure the CD drive assembly with the two screws you removed in Step 4.

8Connect the power and data cables, making sure the cables are in the correct position and orientation.

The IDE cable ships with the CD drive kit. Make sure you route the cable directly from the CD drive, through the cable clamp, and to the primary IDE connector on the system board. Other routing may interfere with internal airflow and the thermal characteristics of the server.

9Close the case. See “Closing the case” on page 20.

10Reconnect the power cord and all other external peripheral devices, then turn on the system.

Replacing the CD drive assembly

The CD drive assembly is located beside the diskette drive assembly in the center of the front panel.

Important The replacement drive should include the bracket and small circuit board. If it does not, transfer those components to the new drive.

To replace the CD drive assembly:

1Turn off the system and disconnect the power cord and all other external peripheral devices.

2Open the case. See “Opening the case” on page 18 and “Preventing static electricity discharge” on page 17.

3Remove the power and data cables from the small printed circuit board at the back of the drive. Note their locations and orientations.

Replacing and Adding Internal Devices

25

4 Remove the two screws that secure the CD drive assembly to the chassis.

Slots

Hooks

Hooks

5Slide the drive assembly back slightly to disengage the hooks on the drive bay from the slots on the CD drive bracket, then pull the drive assembly out of the chassis.

6If necessary, set any jumpers on the replacement drive. (See your drive documentation for proper drive jumper settings and cable orientation.)

7Place the new CD drive and bracket in the chassis. Make sure the hooks extend through the slots on the new bracket, then slide the CD drive forward.

8Secure the CD drive with the two screws you removed in Step 4.

9Connect the power and data cables, making sure the cables are in their original positions.

10Close the case. See “Closing the case” on page 20.

11Reconnect the power cord and all other external peripheral devices, then turn on the system.

26 Gateway 7450R Server System Manual

Replacing a hot-plug drive

The hot-plug drives are located along the bottom edge of the front panel as you face the system. The hot-plug bay supports as many as three 1-inch high, 3.5-inch SCSI hard drives.

The hot-plug drives are assigned SCSI ID numbers by the hot-plug backplane with the drive on the left end of the hot-plug bay assigned SCSI ID 0. The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 2 at the right end of the hot-plug bay. See “Hot-plug backplane” on page 8 for the locations of the drives by SCSI ID number.

Important Gateway tests and verifies the operation and compatibility of the drives we sell. Additional or replacement drives must conform to Gateway standards, especially in a RAID or mission-critical environment.

Install the first drive in the left bay, then install drives in increasing order by SCSI ID number thereafter.

To replace a failed drive:

1Before you remove the failed drive, use the appropriate software and utilities installed on the system to stop all activity on the SCSI bus. Instructions for using the software are provided by the software manufacturer.

2Use the utilities or look at the drive indicator LEDs on the front panel to determine which drive needs to be replaced.

Replacing and Adding Internal Devices

27

3Remove the drive from the drive bay by unclipping the retention lever and rotating the lever out away from the front of the system.

Retention lever

4Continue pulling outward until the drive is entirely out of the system.

5Remove the six screws that secure the drive to the carrier.

6 Remove the drive from the carrier.

28 Gateway 7450R Server System Manual

7Install the new drive in the carrier using the six screws you removed in Step 5. Make sure the drive is oriented correctly.

8Align the drive carrier with the slots at the sides of the drive bay. Leave the retention lever in the open position.

9Push the drive all of the way into the drive bay until the connector at the back joins with the corresponding connector on the SCSI backplane, then firmly close the lever.

10Run any necessary utilities to setup the new drive. See the utility software documentation for details.

Adding a hot-plug drive

The hot-plug drives are located along the bottom edge of the front panel as you face the system. The hot-plug bay supports as many as three 1-inch high 3.5-inch SCSI hard drives.

Replacing and Adding Internal Devices

29

The hot-plug drives are assigned SCSI ID numbers by the hot-plug backplane with the drive on the left end of the hot-plug bay assigned SCSI ID 0. The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 2 on the right end of the hot-plug bay. See “Hot-plug backplane” on page 8 for the locations of the drives by SCSI ID number.

Important Gateway tests and verifies the operation and compatibility of the drives we sell. Additional or replacement drives must conform to Gateway standards, especially in a RAID or mission-critical environment.

Install the first drive in the left bay, then install drives in increasing order by SCSI ID number thereafter (left to right).

To install an additional hot-plug drive:

1Remove the drive carrier from the drive bay by unclipping the retention lever and rotating the lever out away from the front of the system.

Retention lever

2Continue pulling outward until the drive carrier is entirely out of the system.

3Using six screws from the accessory kit, install the new drive in the carrier. Make sure the drive is oriented correctly.

30 Gateway 7450R Server System Manual

+ 86 hidden pages