Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CB472-90949
Edition 1, 6/2007
Linux is a U.S. registered trademark of Linus
Torvalds.
Microsoft
®
, Windows®, and Windows NT
®
are U.S. registered trademarks of Microsoft
Corporation.
Table of contents
1 Device basics
Device information ................................................................................................................................ 2
Where to get more information ............................................................................................ 2
Features ............................................................................................................................................... 3
Network components used for digital-sending ..................................................................................... 6
Paper handling ..................................................................................................................................... 7
Device parts ......................................................................................................................................... 8
Space requirements ........................................................................................................................... 10
2 Control panel
Use the control panel ......................................................................................................................... 12
Navigate the Administration menu ..................................................................................................... 15
Information menu ............................................................................................................................... 15
Default Job Options menu .................................................................................................................. 16
Time/Scheduling menu ....................................................................................................................... 19
Management menu ............................................................................................................................ 20
Initial Setup menu ............................................................................................................................... 21
Device Behavior menu ....................................................................................................................... 29
Troubleshooting menu ........................................................................................................................ 30
Resets menu ...................................................................................................................................... 30
Service menu ..................................................................................................................................... 30
HP Jetdirect EIO print servers ........................................................................................... 35
4 Use device features
Load media ......................................................................................................................................... 38
Load media on the scanner glass ...................................................................................... 38
Load the automatic document feeder (ADF) ...................................................................... 38
Use the keyboard ............................................................................................................................... 40
Basic send information ....................................................................................................................... 41
Log in ................................................................................................................................. 41
Change settings for the current job .................................................................................... 41
Index ................................................................................................................................................................... 95
viENWW
1Device basics
Device information
●
Features
●
Performance
●
Device software
●
Network components used for digital-sending
●
Paper handling
●
Device parts
●
Space requirements
●
ENWW1
Device information
The HP 9250C Digital Sender connects directly to your network converts black-and-white and color
documents, drawings, and photographs into an electronic form and then distributes them directly to
several kinds of destinations. You can also install the included HP Digital Sending Software (HP DSS)
program to use advanced digital sending features such as send-to-workflow with optical character
recognition (OCR).
Installing the device is simply a matter of connecting it to your network and configuring the digital-sending
features. The digital sender operates as a standalone unit on the network and does not require network
privileges for administration.
Where to get more information
The following table outlines the digital sending features that are available, and where to find more
information about these features. All of the documentation listed in this table can be found on the
documentation CD that came in the box with the device.
FeatureDescriptionFor more information
Scan to E-mailScan a document and send it to any e-mail
address.
Scan to FolderScan a document to a network folder. More
Address Book for E-mail and
Fax
User PIN AuthenticationEnter names and personal identification
LDAP AddressingConfigure the device to search an LDAP
LDAP AuthenticationConfigure the device to require user
than one folder destination can be
configured.
Enter names and e-mail addresses or names
and fax numbers for e-mail and fax recipients
into the device's address book. This feature
can also be used to manage the fax speed
dials list.
numbers (PIN) so that only authorized users
can use specific features of the device.
(Lightweight Directory Access Protocol)
directory for names and e-mail addresses.
This feature makes the addressing of send to
e-mail jobs easier.
authentication to use specific device
features. This feature relies on an existing
LDAP infrastructure, and can be configured
to support LDAP over a Secure Sockets
Layer (SSL).
User guide or DSS support guide
EWS user guide
User guide (EWS user guide for detailed
information)
EWS user guide
EWS user guide or DSS support guide
EWS user guide
Kerberos AuthenticationConfigure the device to require user
authentication to use specific features of the
device. This feature relies on an existing
Kerberos Realm infrastructure. A Microsoft
Windows Domain environment supports
Kerberos natively.
DSS LAN FaxUse the device to route fax jobs via an
existing LAN fax infrastructure.
EWS user guide
DSS support guide
2Chapter 1 Device basicsENWW
FeatureDescriptionFor more information
DSS Send to FolderScan a document to a network folder. More
DSS WorkflowScan a document and capture information
DSS Windows Negotiated
Authentication
DSS LDAP AuthenticationConfigure the device to require user
Features
The digital sender includes the following features:
●
DSS support guide
than one folder destination can be
configured.
DSS support guide
about the scanned document by prompting
the user. The document can then be routed
to another application. This feature can be
configured to use OCR (Optical Character
Recognition).
Configure the device to require user
authentication to use specific features of the
device. This feature relies on an existing
Microsoft Windows domain infrastructure.
authentication to use specific features of the
device. This feature relies on an existing
LDAP infrastructure.
DSS support guide
DSS support guide
Digital sending—Send scanned files to e-mail addresses, fax destinations, and network folders.
Advanced digital-sending functions are carried out by the HP Digital Sending Software (HP DSS),
which is included with the device.
ADF—The legal-size ADF accepts up to 50 pages, and includes built-in duplexing for scanning
●
both sides of a double-sided document.
Interactive touchscreen control panel—Intuitive onscreen menus and wizards help you to
●
complete digital-sending tasks.
Flatbed scanner—The letter/A4-size scanner can scan in both black-and-white and color, with the
●
ability to scan up to 1 mm (0.04 inch) from the paper edge.
Memory—The device comes standard with 256 megabytes (MB) of random access memory
●
(RAM).
Hard disk—The device includes a 40-gigabyte (GB) internal hard drive for storing documents and
●
settings.
Connectivity—The device provides a 10/100Base-T port, through Jetdirect Inside an HP Jetdirect
●
Fast Ethernet port, and an enhanced input/output (EIO) expansion slot for connectivity.
ENWWFeatures3
Performance
The following sections give specific performance statistics for the digital sender.
ADF performance
The following table shows the images per minute (ipm) speed of the digital sender ADF.
ModeDots per inch (dpi)Speed (ipm), A4Speed (ipm), letter
Simplex mono mode600 x 6005254
Simplex color mode600 x 6002931
Duplex mono mode600 x 6002425
Duplex color mode600 x 6001818
Duty cycle
600 x 3005355
600 x 3002931
600 x 3002425
600 x 3001818
The maximum duty cycle is 60,000 total images scanned per month.
●
The monthly usage is 3,600 pages per month.
●
4Chapter 1 Device basicsENWW
Device software
Digital-sender software
To take advantage of advanced digital-sender features such as scanning with OCR or sending to a
workflow, you can install the HP Digital Sending Software Version 4 (HP DSS) that is provided on a CDROM with the device. This software runs as a service on a network server. It is not necessary to install
any software or drivers on individual user's computers.
See the HP Digital Sending Software Support Guide on the documentation CD for software installation
and configuration instructions.
The most recent software updates are available on the Internet at
www.hp.com/support/dss.
ENWWDevice software5
Network components used for digital-sending
The following table describes the network components used for digital sending.
ComponentDescription
Network server running Windows® 2000
Professional, Server, or Advanced Server;
Windows XP Professional; or Windows
Server 2003 Standard or Enterprise Server
NetworkFast Ethernet 100Base-TX or Ethernet 10Base-T
Digital senders or HP multi-function
peripheral (MFP) devices
Web browserUsers can use a Web browser from any computer on the network to configure
SMTP-enabled e-mail serverThis gateway facilitates the e-mail and Internet fax digital-sending options.
LAN fax server (requires DSS)A LAN fax server is a network device that centrally handles the sending and
LDAP serverAn LDAP server is a directory server that contains recipients' names and e-mail
The server contains the following components:
HP DSS
●
HP MFP DSS Configuration Utility—used to configure and monitor digital-
●
sending features after the HP DSS program has been installed
Windows 2000 Fax service—required only when the Windows 2000 Fax
●
service is the method of fax transport
An HP DSS server can support up to 1000 HP 9250C Digital Senders, HP 9200C
Digital Senders, or MFP devices on the same network. Each device can be
individually configured to support any or all of the digital-sending options.
NOTE: HP DSS does not support the HP 9100C or 8100C Digital
Senders.
and monitor the digital sender by using HP Web Jetadmin, or the digital sender's
embedded Web server.
receiving of large numbers of fax jobs. HP DSS can be used to configure the
digital sender to route outgoing faxes to a LAN fax server.
addresses and supports Lightweight Directory Access Protocol (LDAP). HP DSS
uses the LDAP server to obtain addresses for the digital-sender address book.
FTP serverA file transfer protocol (FTP) server can be used as a destination for documents
scanned by the digital sender.
Domain controller/Novell directory server
(requires DSS)
Network printer (requires DSS)A network printer can be set up as a destination for documents scanned by the
Novell Network Support (requires DSS)If Novell file servers are used on the network, HP DSS can write files into network
In order to support user authentication, the digital sender must have access to
a domain controller or Novell directory server in order to validate the user's login
information.
digital sender.
on the network. A Windows Domain Controller can be configured to act as a
Kerberos Domain Controller.
folders and support network fax folders that reside on Novell servers. The Novell
client software must be installed on the network and be configured correctly
before Novell-specific attributes can be configured in HP DSS.
6Chapter 1 Device basicsENWW
Paper handling
The HP 9250C Digital Sender supports the following standard paper sizes:
Letter: 215.9 x 279 mm (8.5 x 11 inches)
●
Executive: 190 x 254 mm (7.5 x 10 inches)
●
A4: 210 x 297 mm (8.3 x 11.7 inches)
●
A5: 148 x 210 mm (5.83 x 8.27 inches)
●
B5: 176 x 250 mm (6.9 x 9.8 inches)
●
Legal (from the ADF only): 215.9 x 355.6 mm (8.5 x 14 inches)
●
Paper weight: 60 to 120 g/m2 (16 to 32 lb)
Up to 50 sheets of paper can be stacked in the ADF, with a maximum height of 5 mm (0.2 inch).
ENWWPaper handling7
Device parts
Before using the digital sender, familiarize yourself with its parts.
44442
44443
44444
1
4444
44445
1Control panel
2Jam release button
3Output bin
4ADF input bin
5External Qwerty keyboard (pull to open)
6On/off switch
6
12
13
7ADF cable
8Control-panel cable
910/100Base-T network port
10EIO slot
11USB host port
8Chapter 1 Device basicsENWW
12USB device port
13Power connector
14Scanner lock
15Serial number
ENWWDevice parts9
Space requirements
The following figures illustrate the space requirements for the HP 9250C Digital Sender.
NOTE:The digital sender requires 90 mm (3.5 inches) of free space behind the device in order
to fully open the top.
10Chapter 1 Device basicsENWW
2Control panel
Use the control panel
●
Navigate the Administration menu
●
Information menu
●
Default Job Options menu
●
Time/Scheduling menu
●
Management menu
●
Initial Setup menu
●
Device Behavior menu
●
Troubleshooting menu
●
Resets menu
●
Service menu
●
ENWW11
Use the control panel
The control panel has a VGA touchscreen that provides access to all device functions. Use the buttons
and numeric keypad to control jobs and the device status. The LEDs indicate overall device status.
Control-panel layout
The control panel includes a touchscreen graphical display, job-control buttons, a numeric keypad, and
three light-emitting diode (LED) status lights.
1Attention lightThe Attention light indicates that the device has a condition that requires
intervention, such as an error message on the touchscreen.
2Data lightThe Data light indicates that the device is receiving data.
3Ready lightThe Ready light indicates that the device is ready to begin processing a job.
4Brightness-adjustment dialTurn the dial to control the brightness of the touchscreen.
5Touchscreen graphical displayUse the touchscreen to open and set up all device functions.
6Numeric keypadUse the keypad to type numeric values, such as a fax number.
7Sleep button and lightIf the device is inactive for a long period of time, it automatically enters Sleep
8Reset buttonResets the job settings to factory or user-defined default values.
9Stop buttonStops the active job. While stopped, the control panel shows the options for
10Start button and lightStarts digital sending, or resumes a job that has been interrupted. When the
mode. To place the device into Sleep mode or to reactivate the device, press
the Sleep button. When the light is glowing, the device is in Sleep mode.
the stopped job (for example, if you press Stop while the device is
processing an e-mail job, the control panel message prompts you to cancel
or resume the job).
light is glowing, the device is ready to start scanning.
12Chapter 2 Control panelENWW
Home screen
The home screen provides access to the device features, and it indicates the current status of the device.
NOTE:Depending on how the system administrator has configured the device, the features
that appear on the home screen can vary.
1FeaturesDepending on how the system administrator has configured the device, the features that appear
2Device status lineThe status line provides information about the overall device status. Various buttons appear in
3Help buttonTouch the Help button to open the embedded help system.
4Scroll barTouch the up or down arrows on the scroll bar to see the complete list of available features.
5Network Address
button
6Date and timeThe current date and time appear here. The system administrator can select the format that
in this area can include any of the following items:
Fax
●
E-mail
●
Secondary E-mail
●
Network Folder
●
Supplies Status
●
Administration
●
this area, depending on the current status. For a description of each button that can appear in
the status line, see
Touch Network Address to find information about the network connection.
the device uses to show the date and time, for example 12-hour format or 24-hour format.
Buttons on the touchscreen on page 14.
ENWWUse the control panel13
Buttons on the touchscreen
The status line on the touchscreen provides information about the status of the device. Various buttons
can appear in this area. The following table describes each button.
Home button. Touch the home button to go to the Home screen from any other screen.
Start button. Touch the Start button to begin the action for the feature that you are using.
NOTE: The name of this button changes for each feature. For example, in the E-mail feature,
the button is named Send E-mail.
Stop button. If the device is processing a fax job, the Stop button appears instead of the Start button.
Touch the Stop button to halt the current job. The device prompts you to cancel the job or to resume it.
Error button. The error button appears whenever the device has an error that requires attention before
it can continue. Touch the error button to see a message that describes the error. The message also has
instructions for solving the problem.
Warning button. The warning button appears when the device has a problem but can continue
functioning. Touch the warning button to see a message that describes the problem. The message also
has instructions for solving the problem.
Help button. Touch the help button to open the built-in online Help system. For more information, see
Control-panel help system on page 14.
Control-panel help system
The device has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help button (
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
If the device alerts you of an error or warning, touch the error (
message that describes the problem. The message also contains instructions to help solve the problem.
) in the upper-right corner of the screen.
) or warning (
) button to open a
14Chapter 2 Control panelENWW
Navigate the Administration menu
From the Home screen, touch Administration to open the menu structure. You might need to scroll to
the bottom of the Home screen to see this feature.
The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch
the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains
sub-menus. Continue opening the structure until you reach the option that you want to configure. To
return to the previous level, touch Back.
To exit the Administration menu, touch the Home button (
The device has built-in Help that explains each of the features that are available through the menus.
Help is available for many menus on the right-hand side of the touchscreen. Or, to open the global Help
system, touch the Help button (
The tables in the sections that follow indicate the overall structure of each menu.
) in the upper-right corner of the screen.
) in the upper-left corner of the screen.
Information menu
Use this menu to view information pages that are stored internally on the device.
Table 2-1 Information menu
Menu itemSub-menu itemValuesDescription
Configuration/Status
Pages
Configuration PageShow (button)Configuration pages that show the current device
settings.
Usage PageOK (button)Shows information about the number of pages that
have been scanned on each paper type and size.
ENWWNavigate the Administration menu15
Default Job Options menu
Use this menu to define the default job options for each function. If the user does not specify the job
options when creating the job, the default options are used.
The Default Job Options menu contains the following sub-menus:
Default Options for Originals
●
Image Adjustment
●
Default E-mail Options
●
Default Send to Folder Options
●
Default Options for Originals
Menu itemValuesDescription
Paper SizeSelect a paper size from the list.Select the paper size that is most often used for copy or scan
Number of Sides1Select whether copy or scan originals are most often single-sided or
2
OrientationPortraitSelect the orientation that is most often used to scan originals. Select
Landscape
Optimize Text/PictureManually AdjustUse this setting to optimize the output for a particular type of original.
Text
Photograph
originals.
double-sided.
Portrait if the short edge is at the top or select Landscape if the long
edge is at the top.
You can optimize the output for text, pictures, or a mixture.
If you select Manually Adjust, you can specify the mix of text and
pictures that will most often be used.
Image Adjustment
Menu itemValuesDescription
DarknessAdjust the value within the range. Use the setting to adjust the lightness or darkness of the output.
Background CleanupAdjust the value within the range. Increase the Background Cleanup setting to remove faint images
SharpnessAdjust the value within the range. Adjust the Sharpness setting to clarify or soften the image.
from the background or to remove a light background color.
16Chapter 2 Control panelENWW
Default E-mail Options
Use this menu to set default options for e-mails that are sent from the device.
Menu itemValuesDescription
Document File TypePDF (default)
JPEG
TIFF
M-TIFF
Output QualityHigh (large file)
Medium (default)
Low (small file)
Resolution75 DPI
150 DPI (default)
200 DPI
300 DPI
Color/BlackColor scan (default)
Black/white scan
TIFF VersionTIFF 6.0 (default)
TIFF (Post 6.0)
Choose the file format for the e-mail.
Choosing higher quality for output increases the size of the output
file.
Use this feature to select the resolution. Use a lower setting to create
smaller files.
Specify whether the e-mail will be in black or in color.
Use this feature to specify the TIFF version to use when saving
scanned files.
ENWWDefault Job Options menu17
Default Send to Folder Options
Use this menu to set default options for scan jobs sent to the computer.
Menu itemValuesDescription
Color/BlackColor scan
Black/white scan (default)
Document File TypePDF (default)
M-TIFF
TIFF
JPEG
TIFF versionTIFF 6.0 (default)
TIFF (post 6.0)
Output QualityHigh (large file)
Medium (default)
Low (small file)
Resolution75 DPI
150 DPI (default)
200 DPI
300 DPI
400 DPI
Specify whether the file will be in black or in color.
Choose the file format for the file.
Use this feature to specify the TIFF version to use when saving
scanned files.
Choosing higher quality for output increases the size of the output
file.
Use this feature to select the resolution. Use a lower setting to create
smaller files.
600 DPI
18Chapter 2 Control panelENWW
Time/Scheduling menu
Use this menu to set options for setting the time and for setting the device to enter and exit Sleep mode.
NOTE:Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Menu itemSub-menu itemSub-menu itemValuesDescription
Date/TimeDate FormatYYYY/MMM/DD
DateMonth
Day
Year
Time Format12 hour (AM/PM)
TimeHour
Minute
AM
PM
Sleep Delay1 minute
(default)
MMM/DD/YYYY
DD/MMM/YYYY
(default)
24 hour
20 minutes
30 minutes (default)
Use this feature to set the current date and
time, and to set the date format and time
format that are used to time-stamp outgoing
faxes.
Use this feature to select the time interval that
the device should remain inactive before
entering Sleep mode.
45 minutes
1 hour (60 minutes)
90 minutes
2 hours
4 hours
Wake TimeMonday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Off (default)
Custom
Select Custom to set a wake time for each
day of the week. The device exits sleep mode
according to this schedule. Using a sleep
schedule helps conserve energy and
prepares the device for use so that users do
not have to wait for it to warm up.
ENWWTime/Scheduling menu19
Management menu
Use this menu to set up global device-management options.
NOTE:Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Table 2-2 Management menu
Menu itemValuesDescription
Sleep modeDisable
Use Sleep Delay (default)
Use this feature to customize the Sleep mode settings for this
device.
Select Use Sleep Delay to set the device to enter Sleep mode after
the delay that is specified in the Time/Scheduling menu.
20Chapter 2 Control panelENWW
Initial Setup menu
The Initial Setup menu contains the sub-menus shown:
Networking and I/O menu
●
E-mail Setup menu
●
Send Setup menu
●
NOTE:Values shown with "(default)" are the factory-default values. Some menu items have
no default.
Networking and I/O
Menu itemSub-menu itemValuesDescription
I/O TimeoutSelect a value in the
range. The factory default
setting is 15 seconds.
Embedded JetdirectSee Table 2-3 Jetdirect sub-menus on page 21 for the list of options.
EIO <X> Jetdirect
I/O timeout refers to the elapsed time before a job fails.
If the stream of data that the device receives for a job
gets interrupted, this setting indicates how long the
device will wait before it reports that the job has
failed.
Table 2-3 Jetdirect sub-menus
Menu itemSub-menu itemSub-menu itemValues and Description
TCP/IPEnableOff: Disable the TCP/IP protocol.
On (default): Enable the TCP/IP protocol.
Host NameAn alphanumeric string, up to 32 characters, used to
IPV4 SettingsConfig MethodSpecifies the method that TCP/IPv4 parameters will be
identify the device. This name is listed on the
HP Jetdirect configuration page. The default host name
is NPIxxxxxx, where xxxxxx is the last six digits of the
LAN hardware (MAC) address.
configured on the HP Jetdirect print server.
Bootp: Use BootP (Bootstrap Protocol) for automatic
configuration from a BootP server.
DHCP: Use DHCP (Dynamic Host Configuration
Protocol) for automatic configuration from a DHCPv4
server. If selected and a DHCP lease exists, DHCP
Release and DHCP Renew menus are available to set
DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing. An
address in the form 169.254.x.x is assigned
automatically.
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters, such as an IPv4 address like
123.123.123.123.
ENWWInitial Setup menu21
Table 2-3 Jetdirect sub-menus (continued)
Menu itemSub-menu itemSub-menu itemValues and Description
DHCP ReleaseThis menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The current DHCP lease is saved.
Yes: The current DHCP lease and the leased IP
address are released.
DHCP RenewThis menu appears if Config Method was set to
Manual Settings(Available only if Config Method is set to Manual)
Default IPSpecify the IP address to default to when the print
DHCP and a DHCP lease for the print server exists.
No (default): The print server does not request to renew
the DHCP lease.
Yes: The print server requests to renew the current
DHCP lease.
Configure parameters directly from the device control
panel:
IP Address: The unique IP address of the device
(n.n.n.n), where n is a value from 0 to 255.
Subnet Mask: The subnet mask for the device
(m.m.m.m), where m is a value from 0 to 255.
Syslog Server: The IP address of the syslog server
used to receive and log syslog messages.
Default Gateway: The IP address of the gateway or
router used for communications with other networks.
Idle Timeout: The time period, in seconds, after which
an idle TCP print data connection is closed (default is
270 seconds, 0 disables the timeout).
server is unable to obtain an IP address from the
network during a forced TCP/IP reconfiguration (for
example, when manually configured to use BootP or
DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect devices.
Primary DNSSpecify the IP address (n.n.n.n) of a Primary DNS
Secondary DNSSpecify the IP address (n.n.n.n) of a Secondary
IPV6 SettingsEnableUse this item to enable or disable IPv6 operation on the
AddressUse this item to manually configure an IPv6 address.
Server.
Domain Name System (DNS) Server.
print server.
Off (default): IPv6 is disabled.
On: IPv6 is enabled.
22Chapter 2 Control panelENWW
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