User's Guide
NPD5891-01 EN
User's Guide
Contents
Contents
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .6
Using the Manual to Search for Information. . . . . . . 6
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 8
Descriptions Used in this Manual. . . . . . . . . . . . . . . 8
Operating System References. . . . . . . . . . . . . . . . . . 8
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety Instructions for Ink. . . . . . . . . . . . . . . . . 10
Printer Advisories and Warnings. . . . . . . . . . . . . . 11
Advisories and Warnings for Setting Up/
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . 11 Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 12 Advisories and Warnings for Using Memory Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Protecting Your Personal Information. . . . . . . . . . . 12
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 13
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Basic Screen Configuration. . . . . . . . . . . . . . . . . . .15
Icons displayed in the LCD Screen. . . . . . . . . . . 16 Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . 17 Entering Characters. . . . . . . . . . . . . . . . . . . . . . 18
Viewing Animations. . . . . . . . . . . . . . . . . . . . . . . .19
Network Settings
Network Connection Types. . . . . . . . . . . . . . . . . . 21
Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 21
Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 21
Connecting to a Computer. . . . . . . . . . . . . . . . . . . 22
Connecting to a Smart Device. . . . . . . . . . . . . . . . 23
Making Wi-Fi Settings from the Printer. . . . . . . . . .23
Making Wi-Fi Settings Manually. . . . . . . . . . . . . 24 Making Wi-Fi Settings by Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Making Wi-Fi Settings by PIN Code Setup
(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Making Wi-Fi Direct (Simple AP)
Connection Settings. . . . . . . . . . . . . . . . . . . . . .28
Making Advanced Network Settings. . . . . . . . . . 29
Checking the Network Connection Status. . . . . . . . 30
Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .30 Checking Detailed Network Information
from the Control Panel. . . . . . . . . . . . . . . . . . . .30 Printing a Network Connection Report. . . . . . . . 31 Printing a Network Status Sheet. . . . . . . . . . . . . 38 Replacing or Adding New Access Points. . . . . . . 39
Changing the Connection Method to a Computer. . 39
Disabling Wi-Fi from the Control Panel. . . . . . . . . .40
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel. . . . . . . . . . . . 40
Restoring the Network Settings from the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Preparing the Printer
Loading Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Available Paper and Capacities. . . . . . . . . . . . . . 42
Loading Paper in the Paper Cassette. . . . . . . . . . 44
Loading Envelopes and Precautions. . . . . . . . . . 47
List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 47
Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 48
Placing Originals on the Scanner Glass. . . . . . . . 48
Inserting a Memory Card. . . . . . . . . . . . . . . . . . . . 50
Supported Memory Cards. . . . . . . . . . . . . . . . . 50 Inserting and Removing a Memory Card. . . . . . .50 Accessing a Memory Card From a Computer. . . .51
Menu Options for Settings. . . . . . . . . . . . . . . . . . . 52
Menu Options for Supply Status. . . . . . . . . . . . . 52 Menu Options for Basic Settings. . . . . . . . . . . . . 53 Menu Options for Printer Settings. . . . . . . . . . . .53 Menu Options for Network Settings. . . . . . . . . . 54 Menu Options for Web Service Settings. . . . . . . .55 Menu Options for File Sharing. . . . . . . . . . . . . . 56 Menu Options for Guide Functions. . . . . . . . . . .56 Menu Options for Firmware Update. . . . . . . . . . 56 Menu Options for Restore Default Settings. . . . . 56
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Saving Power - Control Panel. . . . . . . . . . . . . . . 57
Printing
Printing from the Printer Driver on Windows. . . . . 58
Accessing the Printer Driver. . . . . . . . . . . . . . . . 58 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .58 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .60
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Printing Several Pages on One Sheet. . . . . . . . . . 61 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 62 Printing a Reduced or Enlarged Document. . . . . 62 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 63 Printing with a Header and Footer. . . . . . . . . . . 69 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .70 Printing Multiple Files Together. . . . . . . . . . . . . 71 Printing Using the Color Universal Print
Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 72 Printing to Emphasize T hin Lines. . . . . . . . . . . . 73 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 73 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 74 Menu Options for the Printer Driver. . . . . . . . . . 74
Printing from the Printer Driver on Mac OS. . . . . . 76
Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .76 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .78 Printing Several Pages on One Sheet. . . . . . . . . . 79 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 79 Printing a Reduced or Enlarged Document. . . . . 80 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 81 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 81 Menu Options for the Printer Driver. . . . . . . . . . 81 Making Operation Settings for the Mac OS
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 83
Printing from the Print Photos Menu on the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Basic Operations for Printing Photos. . . . . . . . . 84 Printing in Various Layouts. . . . . . . . . . . . . . . . 88 Printing ID Photos. . . . . . . . . . . . . . . . . . . . . . .89 Printing Photos with a Template. . . . . . . . . . . . . 90 Menu Options for Printing from the Control
Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Printing from the Various prints Menu on the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing a Schedule. . . . . . . . . . . . . . . . . . . . . . 94
Printing Lined Paper. . . . . . . . . . . . . . . . . . . . . 95
Printing Original Writing Paper. . . . . . . . . . . . . 95
Printing Envelopes. . . . . . . . . . . . . . . . . . . . . . . 96
Printing an Original Message Card. . . . . . . . . . . 98
Printing from Smart Devices. . . . . . . . . . . . . . . . .100
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . 100
Using Epson Print Enabler. . . . . . . . . . . . . . . . 101
Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . 102
Canceling the Ongoing Job. . . . . . . . . . . . . . . . . . 103
Copying
Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . .104
Copying on 2-Sides. . . . . . . . . . . . . . . . . . . . . . . 104
Copying Multiple Originals onto One Sheet. . . . . .105
Various Copying Methods. . . . . . . . . . . . . . . . . . 105
Copying Photos. . . . . . . . . . . . . . . . . . . . . . . . 105
Copying in Various Layout. . . . . . . . . . . . . . . . 107
Basic Menu Options for Copying. . . . . . . . . . . . . 108
Advanced Menu Options for Copying. . . . . . . . . . 108
Scanning
Scanning Using the Control Panel. . . . . . . . . . . . . 110
Scanning to a Memory Card. . . . . . . . . . . . . . . 110 Scanning to a Computer (Event Manager). . . . . 112 Scanning to the Cloud. . . . . . . . . . . . . . . . . . . 116 Scanning to a Computer (WSD). . . . . . . . . . . . 118
Scanning from a Computer. . . . . . . . . . . . . . . . . .120
Scanning Using Epson Scan 2. . . . . . . . . . . . . . 120
Scanning from Smart Devices. . . . . . . . . . . . . . . . 127
Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 127
Scanning Using Epson iPrint. . . . . . . . . . . . . . .127
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . 129
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 129 Checking the Status of the Remaining Ink
and the Maintenance Box - Windows. . . . . . . . .129 Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS. . . . . . . . . .129
Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . .130
Ink Cartridge Handling Precautions. . . . . . . . . . . 131
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . 133
Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .133
Maintenance Box Handling Precautions. . . . . . . . 133
Replacing a Maintenance Box. . . . . . . . . . . . . . . . 134
Temporarily Printing with Black Ink. . . . . . . . . . . 134
Temporarily Printing with Black Ink -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .135 Temporarily Printing with Black Ink - Windows 135 Temporarily Printing with Black Ink - Mac OS. .136
Conserving Black Ink when the Black Ink Is
Low (for Windows Only). . . . . . . . . . . . . . . . . . . 137
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Maintaining the Printer
Checking and Cleaning the Print Head. . . . . . . . . 138
Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .138
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 139
Aligning the Print Head - Control Panel. . . . . . 139
Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . 141
Cleaning the Paper Path for Ink Smears. . . . . . .141 Cleaning the Paper Path for Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .143
Cleaning the Translucent Film. . . . . . . . . . . . . . . 143
Network Service and Software
Information
Application for Configuring Printer Operations
(Web Conf ig). . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Running Web Config on a Web Browser. . . . . . 146 Running Web Conf ig on Windows. . . . . . . . . . 147 Running Web Config on Mac OS. . . . . . . . . . . .147
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 147
Adding the Network Scanner. . . . . . . . . . . . . . 148
Application for Configuring Scanning Operations from the Control Panel (Epson
Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 149
Application for Laying Out Photos (Epson Easy Photo Print). . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Application for Printing Web Pages (E-Web Print) 150
Application for Scanning and Transferring
Images (Easy Photo Scan). . . . . . . . . . . . . . . . . . . 150
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Application for Configuring Multiple Devices (EpsonNet Config). . . . . . . . . . . . . . . . . . . . . . . . 151
Installing the Latest Applications. . . . . . . . . . . . . .152
Updating the Printer's Firmware using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 153
Uninstalling Applications - Windows. . . . . . . . .154
Uninstalling Applications - Mac OS. . . . . . . . . .154
Printing Using a Network Service. . . . . . . . . . . . . 155
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .156
Checking Messages on the LCD Screen. . . . . . . 156 Checking the Printer Status - Windows. . . . . . . 157 Checking the Printer Status - Mac OS. . . . . . . . 157
Checking the Software Status. . . . . . . . . . . . . . . . 158
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 158
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 158
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .159 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 159 Several Sheets of Paper are Fed at a Time. . . . . . 159
Power and Control Panel Problems. . . . . . . . . . . . 159
Power Does Not Turn On. . . . . . . . . . . . . . . . . 159
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 159
Power Turns Off Automatically. . . . . . . . . . . . . 159
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 160
Cannot Print from a Computer. . . . . . . . . . . . . . . 160
Checking the Connection (USB). . . . . . . . . . . . 160 Checking the Connection (Network). . . . . . . . .160 Checking the Software and Data. . . . . . . . . . . . 161 Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .163 Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .163
When You Cannot Make Network Settings. . . . . . 164
Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 164 Checking the SSID Connected to the Printer. . . 166 Checking the SSID for the Computer. . . . . . . . .166
Cannot Print from an iPhone or iPad. . . . . . . . . . 167
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 167
Printout is Scuf fed or Color is Missing. . . . . . . .167 Banding or Unexpected Colors Appear. . . . . . . 168 Colored Banding Appears at Intervals of Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .168 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .169 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .169 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 170 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 172 Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172 Cannot Print Without Margins. . . . . . . . . . . . . 172 Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .172 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 173
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Printed Characters Are Incorrect or Garbled. . . 173 T he Printed Image Is Inverted. . . . . . . . . . . . . . 173 Mosaic-Like Patterns in the Prints. . . . . . . . . . .174 Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .174 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 174 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 174 The Printout Problem Could Not be Cleared. . . 174
Other Printing Problems. . . . . . . . . . . . . . . . . . . 175
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 175 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .175 Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 175
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 176
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 176
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 176
T he Image Quality Is Rough. . . . . . . . . . . . . . . 177 Offset Appears in the Background of Images. . . 177 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 177 Moiré Patterns (Web-Like Shadows) Appear. . . 178 Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .178 Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . .178 Cannot Solve Problems in the Scanned Image. . 179
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 180
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 180 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 180
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Operation Sounds Are Loud. . . . . . . . . . . . . . . 180 Cannot Save Data to a Memory Device. . . . . . . 181 Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 181 "!" Is Displayed on the Photo Selection Screen. . 181
Appendix
Technical Specif ications. . . . . . . . . . . . . . . . . . . . 182
Printer Specif ications. . . . . . . . . . . . . . . . . . . . 182 Scanner Specif ications. . . . . . . . . . . . . . . . . . . 183 Interface Specif ications. . . . . . . . . . . . . . . . . . . 183 Network Function List. . . . . . . . . . . . . . . . . . . 184 Wi-Fi Specif ications. . . . . . . . . . . . . . . . . . . . . 184 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 185
Supported T hird Party Services. . . . . . . . . . . . . 185 External Storage Device Specif ications. . . . . . . .185 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Electrical Specif ications. . . . . . . . . . . . . . . . . . 186 Environmental Specif ications. . . . . . . . . . . . . . 187 System Requirements. . . . . . . . . . . . . . . . . . . . 187
Regulatory Information. . . . . . . . . . . . . . . . . . . . 188
Standards and Approvals. . . . . . . . . . . . . . . . . 188 German Blue Angel. . . . . . . . . . . . . . . . . . . . . 189 Restrictions on Copying. . . . . . . . . . . . . . . . . . 189
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 189
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 193
Technical Support Web Site. . . . . . . . . . . . . . . .193
Contacting Epson Support. . . . . . . . . . . . . . . . 193
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User's Guide
About This Manual
About This Manual
Introduction to the Manuals
The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the software, using the printer, and so on.
User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Software Update Tools (EPSON Software Updater)” on page 151
Using the Manual to Search for Information
The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
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User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows: Hold down Alt, and then press ←.
Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25
To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15
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User's Guide
About This Manual
Marks and Symbols
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Descriptions Used in this Manual
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Microsoft® Windows Server®2016 operating system
Microsoft® Windows Server®2012 R2 operating system
Microsoft® Windows Server®2012 operating system
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User's Guide
About This Manual
Microsoft® Windows Server®2008 R2 operating system
Microsoft® Windows Server®2008 operating system
Microsoft® Windows Server®2003 R2 operating system
Microsoft® Windows Server®2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
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User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
Safety Instructions for Ink
Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin.
Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage.
Keep ink cartridges and maintenance box out of the reach of children.
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User's Guide
Important Instructions
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your fingers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
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User's Guide
Important Instructions
Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
Advisories and Warnings for Using the Printer with a Wireless Connection
Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using Memory Cards
Do not remove a memory card or turn off the printer while the memory card light is flashing.
The methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with your memory card for details.
Use only memory cards compatible with the printer.
Advisories and Warnings for Using the LCD Screen
The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.
Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
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User's Guide
Printer Basics
Printer Basics
Part Names and Functions
A |
Output tray |
Holds the ejected paper. |
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B |
Paper cassette |
Loads paper. |
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C |
Edge guides |
Feeds the paper straight into the printer. Slide to the edges of the paper. |
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D |
Legal paper guide |
Slide out to load legal size paper. |
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A |
Document cover |
Blocks external light while scanning. |
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B |
Scanner glass |
Place the originals. |
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C |
Control panel |
Indicates the printer's status and allows you to make print settings. |
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User's Guide
Printer Basics
D |
Front cover |
Open to load paper in the paper cassette. |
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E |
Memory card slot |
Insert a memory card. |
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A |
Scanner unit |
Scans placed originals. Open when replacing ink cartridges or removing |
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jammed paper inside the printer. |
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This unit should usually be kept closed. |
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B |
Ink cartridge holder |
Install the ink cartridges. Ink is ejected from the print head nozzles |
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underneath. |
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A |
Maintenance box cover |
Remove when replacing the maintenance box. The maintenance box is a |
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container that collects a very small amount of surplus ink during cleaning or |
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printing. |
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B |
Rear cover |
Remove when removing jammed paper. |
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C |
AC inlet |
Connects the power cord. |
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D |
USB port |
Connects a USB cable to connect with a computer. |
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User's Guide
Printer Basics
Control Panel
A |
Turns the printer on or off. |
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Do not turn off while the power light is flashing (while the printer is operating or processing data). |
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Unplug the power cord when the power light is off. |
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B |
Displays the home screen. |
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C |
Displays the solutions when you are in trouble. |
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D |
Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. |
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E |
Selects the number of pages to print. |
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F |
Stops the current operation. |
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G |
Returns to the previous screen. |
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H |
Use the u d l r buttons to move the focus to the target, and then press the OK button to open the selected |
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menu or to make settings. |
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I |
Applies to a variety of functions depending on the situation. |
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J |
Starts an operation such as printing or copying. |
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Basic Screen Configuration
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User's Guide
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Printer Basics |
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A |
Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access |
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each setting menu. |
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This action bar is displayed on the home screen only. |
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B |
Displays each mode. |
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C |
Switch tabs. |
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Indicates the setting items. Select each item to set or change the settings. The items vary depending on each mode. |
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The grayed out items are not available. Select the item to check why they are unavailable. |
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E |
Available buttons are displayed. |
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Icons displayed in the LCD Screen
The following icons are displayed on the LCD screen depending on the printer's status.
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
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User's Guide
Printer Basics
Basic Operations
Move the focus using the u d l r buttons to select the items, and then press the OK button to confirm your selection or run the selected feature.
Move the focus to the setting item using the u d l r buttons, and then press the OK button to switch the item on or off.
To enter the value, name, address, and so on, move the focus to the input field using the u d l r buttons, and then press the OK button to display the on-screen keyboard.
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User's Guide
Printer Basics
Entering Characters
On-screen Keyboard
You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
Note:
Available icons vary depending on the setting item.
A |
Indicates the character count. |
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B |
Moves the cursor to the input position. |
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C |
Switches between upper case and lower case or numbers and symbols. |
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You can also switch them by using the |
button. |
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D |
Switches the character type. You can enter alphanumerics and symbols. |
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You can also switch them by using the |
button. |
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E |
Changes the keyboard layout. |
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Enters frequently used email domain addresses or URLs by simply selecting the item. |
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G |
Enters a space. |
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H |
Enters character. |
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I |
Deletes a character to the left. |
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On-screen Keypad
You can enter numbers by using the on-screen keypad when entering the number of copies and so on.
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User's Guide
Printer Basics
The on-screen keypad makes it easier to enter larger numbers. When entering a smaller number, use +/- buttons.
ACancels entering and closes the on-screen keypad.
BConfirms the entered numbers and closes the on-screen keypad.
CClears the entered number.
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.
Press
button: Displays the help screen. Select How To and then select the items that you want to view.
Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
AIndicates the total number of steps and the current step number. In the example above, it shows step 3 from 4 steps.
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User's Guide
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Printer Basics |
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B |
Press l button to return to the previous step. |
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C |
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. |
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D |
Press r button to move to the next step. |
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User's Guide
Network Settings
Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
Related Information
&“Connecting to a Computer” on page 22
&“Connecting to a Smart Device” on page 23
&“Making Wi-Fi Settings from the Printer” on page 23
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.
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User's Guide
Network Settings
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn
Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Insert the software disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.
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User's Guide
Network Settings
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.)
Make advanced network settings to use a static IP address.
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User's Guide
Network Settings
Related Information
&“Making Wi-Fi Settings Manually” on page 24
&“Making Wi-Fi Settings by Push Button Setup (WPS)” on page 25
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 27
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 28
&“Making Advanced Network Settings” on page 29
Making Wi-Fi Settings Manually
You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.
1.Select 
on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Wi-Fi (Recommended).
3.Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings.
4.Select Wi-Fi Setup Wizard.
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User's Guide
Network Settings
5.Select the SSID for the access point.
Note:
If the SSID you want to connect to is not displayed on the printer's control panel, press the 
button to update the list. If it is still not displayed, press the 
button, and then enter the SSID directly.
If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point with its default settings, use the SSID written on the label.
6.Press the OK button, and then enter the password.
Note:
The password is case-sensitive.
If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label. The password may also be called a "Key", a "Passphrase", and so on.
If you do not know the password for the access point, see the documentation provided with the access point, or contact the person who set it up.
7.When you have finished, select OK.
8.Check the settings, and then select Start Setup.
9.Select OK to finish.
Note:
If you fail to connect, load A4 size plain paper, and then select Print Check Report to print a connection report.
10.Press the 
button.
Related Information
&“Basic Operations” on page 17
&“Entering Characters” on page 18
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 164
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.
The access point is compatible with WPS (Wi-Fi Protected Setup).
The current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot find the button or you are setting up using the software, see the documentation provided with the access point.
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User's Guide
Network Settings
1.Select 
on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Wi-Fi (Recommended).
3.Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings.
4.Select Push Button Setup (WPS).
5.Hold down the [WPS] button on the access point until the security light flashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
6.Press the OK button on the printer.
7.Close the screen.
The screen automatically closes after a specific length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.
8.Press the 
button.
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User's Guide
Network Settings
Related Information
&“Basic Operations” on page 17
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 164
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1.Select 
on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Wi-Fi (Recommended).
3.Press the OK button.
If the network connection is already set up, the connection details are displayed. Select Change Settings to change the settings.
4.Select Others > PIN Code Setup (WPS).
5.Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6.Press the OK button on the printer.
7.Close the screen.
The screen automatically closes after a specific length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
8.Press the 
button.
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User's Guide
Network Settings
Related Information
&“Basic Operations” on page 17
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 164
Making Wi-Fi Direct (Simple AP) Connection Settings
This method allows you to connect the printer directly to devices without an access point. The printer acts as an access point.
cImportant:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned off, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart device again. If you do not want to connect every time you turn the printer on or off, we recommend using Wi-Fi network by connecting the printer to an access point.
1.Select 
on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Wi-Fi Direct.
3.Press the OK button.
If you have made Wi-Fi Direct (Simple AP) settings, the detailed connection information is displayed. Go to step 5.
4.Press the OK button to start making settings.
5.Check the SSID and password displayed on the printer's control panel.
On the computer's network connection screen or the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect.
Note:
You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device or enter the URL (http://epson.sn) on the computer, and then go to Setup.
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User's Guide
Network Settings
6.Enter the password displayed on the printer's control panel on the computer or smart device.
7.After the connection is established, select OK on the printer's control panel.
8.Press the 
button.
Related Information
&“Basic Operations” on page 17
&“Checking the Network Connection Status” on page 30
&“When You Cannot Make Network Settings” on page 164
Making Advanced Network Settings
You can change the network device name, TCP/IP setup, proxy server and so on. Check your network environment before making changes.
1.Select Settings on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Network Settings > Advanced.
3.Select the menu item for settings, and then select or specify the setting values.
4.Select Start Setup.
Related Information
&“Basic Operations” on page 17
&“Setting Items for Advanced Network Settings” on page 29
Setting Items for Advanced Network Settings
Select the menu item for settings, and then select or specify the setting values.
Device Name
You can enter the following characters.
Character limits: 2 to 15 (you must enter at least 2 characters)
Usable characters: A to Z, a to z, 0 to 9, -.
Characters you cannot use at the top: 0 to 9, -.
Characters you cannot use at the bottom: -
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User's Guide
Network Settings
TCP/IP
Auto
Select when you are using an access point at home or you are allowing the IP address to be acquired automatically by DHCP.
Manual
Select when you do not want the printer's IP address to be changed. Enter the addresses for IP Address, Subnet Mask, and Default Gateway, and make DNS Server settings according to your network environment.
When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual, and then enter the primary DNS server and secondary DNS server address directly.
Proxy Server
Do Not Use
Select when you are using the printer in a home network environment.
Use
Select when you are using a proxy server in your network environment and you want to set it to the printer. Enter the proxy server address and port number.
Checking the Network Connection Status
You can check the network connection status in the following way.
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
Related Information
& “Icons displayed in the LCD Screen” on page 16
Checking Detailed Network Information from the Control Panel
When your printer is connected to the network, you can also view other network-related information by selecting the network menus you want to check.
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