User’s Guide
Guide to the Scanner Parts
Check this section to identify the parts of your scanner.
Scanning Your Originals
Follow the step-by-step instructions here to scan your original documents or photos using any of the available scanning methods.
Maintenance
Follow the guidelines here to maintain and transport your scanner.
Technical Specifications
Check here for technical details about your scanner and its accessories.
Placing Originals on the Scanner
Follow the steps here to place your original documents or photos on the scanner.
Scanning Special Projects
Follow the instructions here for specific scanning projects you may need to create.
Solving Problems
If you have a problem using your scanner or its software, check here for solutions.
Safety
Copyright and Trademarks
Operating System Versions
Home > Guide to the Scanner Parts
Guide to the Scanner Parts
Check these sections to identify the parts of your scanner.
Scanner Parts
Light and Buttons
Home > Placing Originals on the Scanner
Placing Originals on the Scanner
Follow the steps here to place your original documents or photos on the scanner.
Placing Documents or Photos
Placing Film or Slides (EPSON Perfection V370 Photo Only)
Home > Scanning Your Originals
Scanning Your Originals
Follow the step-by-step instructions here to scan your original documents or photos using any of the available scanning methods.
Using the Scanner Buttons
Using Document Capture Pro (for Windows)/Document Capture (for Mac OS X) Using Another Scanning Program
EPSON Scan Mode
Home > Scanning Special Projects
Scanning Special Projects
Follow these instructions for specific scanning projects you may need to create.
Scanning to SharePoint or Cloud Service
Scanning to a PDF File
Using the Scanner as a Copier
Scanning Directly to an E-mail
Assigning a Program to a Scanner Button
Converting Scanned Documents Into Editable Text
Adjusting the Scanned Image
Home > Maintenance
Maintenance
Follow the guidelines here to maintain and transport your scanner.
Cleaning the Scanner
Transporting the Scanner
Power Off Timer Setting
Home > Solving Problems
Solving Problems
Troubleshooting
If you have a problem using your scanner or its software, check here for solutions.
Scanner Problems
Scanning Problems
Scan Quality Problems
Uninstalling Your Scanning Software
Where To Get Help
Epson Technical Support
Other Software Technical Support
Home > Technical Specifications
Technical Specifications
Check here for technical details about your scanner and its accessories.
System Requirements
Scanner Specifications
Note:
Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal.
Home > Safety
Important Safety Instructions
Restrictions on Copying
In this document, warnings, cautions, and notes indicate the following:
Warnings
must be followed carefully to avoid bodily injury.
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of this product.
Read all these instructions, and follow all warnings and instructions marked on the scanner.
Place the scanner close enough to the computer for the interface cable to reach it easily. Do not place or store the scanner or the AC adapter outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. Do not use with wet hands.
Place the scanner and the AC adapter near an electrical outlet where the adapter can be easily unplugged.
Caution:
Be sure the AC adapter meets the relevant local safety standards.
The AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the cord and do not allow the AC adapter or the cord to be stepped on or run over. Be particularly careful to keep the cord straight at the end and the point where it enters the AC adapter.
Use only the AC adapter that comes with your scanner. Using any other adapter could cause fire, electrical shock, or injury.
The AC adapter is designed for use with the scanner with which it was included. Do not attempt to use it with other electronic devices unless specified.
Use only the type of power source indicated on the AC adapter’s label, and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards.
When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
If you use an extension cord with the scanner, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Never disassemble, modify, or attempt to repair the AC adapter, scanner, or scanner option by yourself except as specifically explained in the scanner’s guides.
Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of electrical shock hazards.
If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.
Unplug the scanner and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the scanner or the AC adapter; the scanner or the AC adapter has been dropped or the case has been damaged; the scanner or the AC adapter does not operate normally or exhibits a distinct change in performance. (Do not adjust controls that are not covered by the operating instructions.)
Unplug the scanner and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners.
If you are not going to use the scanner for a long period, be sure to unplug the AC adapter from the electrical outlet.
WARNING:
The cords included with this product contain chemicals, including lead, known to the State of California to cause birth defects or other reproductive harm. Wash hands after handling. (This notice is provided in accordance with Proposition 65 in Cal. Health & Safety Code § 25249.5 and following.)
Restrictions on Copying
Observe the following restrictions to ensure responsible and legal use of your scanner.
Copying of the following items is prohibited by law:
Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc.
Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
A note concerning responsible use of copyrighted materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any EPSON product. While some countries’ laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.
Default Delay Times for Power Management for EPSON Products
This product will enter sleep mode after a period of nonuse. The time interval has been set at the factory to ensure that the product meets Energy Star Standards of energy effiency, and cannot be modified by the consumer.
Restriction on disassembling and decompiling
You may not disassemble, decompile or otherwise attempt to derive the source code of any software included with this product.
Home > Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON® and Perfection® are registered trademarks and EPSON Exceed Your Vision® is a registered logomark of Seiko Epson Corporation. Micro Step Drive is a trademark of Epson America, Inc.
Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.
Adobe®, Adobe Reader®, Acrobat®, and Photoshop® are registered trademarks of Adobe Systems Incorporated. Apple®, ColorSync®, and Macintosh® and Mac OS® are registered trademarks of Apple Inc.
ABBYY® and ABBYY FineReader® names and logos are registered trademarks of ABBYY Software House. MediaImpression® is a registered trademark, and Scan-n-Stitch Deluxe™ is a trademark of ArcSoft Incorporated. PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Intel® is a registered trademark of Intel Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
EPSON Scan Software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
5/13
© 2013 Epson America, Inc.
CPD-37448R3
Home > Operating System Versions
Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Windows 7, Vista, XP, and XP x64.
Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate.
Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional.
Macintosh refers to Mac OS X.
Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, or 10.8.x.
Home > Guide to the Scanner Parts
Scanner Parts
Note:
The parts described in this section apply to EPSON Perfection V37 and EPSON Perfection V370 Photo scanners unless otherwise noted.
a. scanner cover
a.document mat (EPSON Perfection V370 Photo only)
b.document table
c.carriage (in the document table)
a. transparency unit window (EPSON Perfection V370 Photo only)
a.USB interface connector
b.DC inlet
Home > Guide to the Scanner Parts
Light and Buttons
Light
Buttons
The scanner has four buttons for scanning operations. The status light indicates whether the scanner is operating normally.
Note:
The illustration in this section is for the EPSON Perfection V370 Photo, but the descriptions also apply to the EPSON Perfection V37.
a.
Scan to E-mail button
b.
Scan to PDF button
c.
Copy button
d.
Power/
Start button
e.Status light
Light
The Status light is between the 
Power/
Start button and the 
PDF button.
Color Indicator
Status
Green |
On |
|
|
|
Flashing |
Orange |
Flashing |
|
Meaning
Ready to scan images.
Initializing or scanning.
An error has occurred. See The Status Light Is Flashing for more information.
(None) |
Off |
The scanner is off. |
|
|
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Buttons
Before using the scanner buttons, make sure you have installed EPSON Scan and EPSON Event Manager.
Button
Power/
Start 
Power
Start
Copy
Scan to E-mail
Scan to PDF
See Using the Scanner Buttons.
Function
Turns the scanner on if pressed once.
Turns the scanner off if held down for 3 seconds while the scanner is on. (You cannot turn the scanner off when the scanning software is running.)
EPSON Scan starts. The Copy Utility starts.
EPSON Scan automatically scans, then the Send File Via E-mail window appears.
The Scan to PDF window appears.
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Home > Placing Originals on the Scanner
Placing Documents or Photos
Placing Documents or Photos on the Document Table
Placing Large or Thick Documents
Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status.
Caution:
Do not place heavy objects on the document table glass and do not press the glass with too much force.
Note:
Most illustrations in this section show the EPSON Perfection V370 Photo, so they may differ slightly from the EPSON Perfection V37. The instructions are the same, except as noted.
Placing Documents or Photos on the Document Table
Open the scanner cover.
EPSON Perfection V370 Photo: Make sure the document mat is installed inside the cover. If it is not installed, see Replacing the Document Mat for details.
a. document mat
Place your document or photo face down on the document table. Make sure the upper left corner of the document or photo is against the corner of the scanner, next to the arrow mark.
Note:
If you are scanning multiple photos at once, position each photo at least 0.8 inch (20 mm) apart from the others.
Close the scanner cover gently so that your original does not move.
Note:
Always keep the document table clean.
Do not leave photos on the document table for an extended period of time as they may stick to the glass.
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Placing Large or Thick Documents
When you scan a large or thick document, you can open the scanner cover all the way, so that it lies flat next to the scanner.
Open the scanner cover.
Pull the scanner cover straight up.
Lay the cover down flat next to the scanner.
Note:
When scanning without the scanner cover, gently press down on your document to flatten it.
When you are finished scanning, replace the scanner cover in the reverse order that you removed it.
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Home > Placing Originals on the Scanner
Placing Film or Slides (EPSON Perfection V370 Photo Only)
Removing the Document Mat
Placing Film in the Holder
Placing Slides in the Holder
Storing the Film Holder
Replacing the Document Mat
Removing the Document Mat
To scan film strips or slides, you need to remove the document mat from the scanner cover. This uncovers the transparency unit window so your scanner can use it to scan your film or slides.
Open the scanner cover and gently slide up the document mat to remove it.
Use a soft cloth to wipe the transparency unit window and the document table before placing your film or slides.
a. transparency unit window
To place film for scanning, see Placing Film in the Holder.
To place slides for scanning, see Placing Slides in the Holder.
To replace the document mat, see Replacing the Document Mat.
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Placing Film in the Holder
Open the cover of the 35 mm film strip holder.
Slide your film strip all the way into the film holder with the shiny base side facing down. Your images and any wording on the film strip should appear backwards on the side that faces up.
Note:
Hold the edge of the film gently or use gloves to touch the film; otherwise you may damage the film.
Make sure the white stickers on the back of the film holder and the areas around them are not scratched, dusty, or covered in any way. If the areas are obscured, the scanner may have trouble recognizing your film in Full Auto Mode.
Do not cover the small holes in the film holder.
Close the cover and press it down until you hear a click. Then press down on all the edges of the cover to secure it.
Make sure the film strip is placed as shown.
Place the film holder on the document table so that it is aligned as shown. Make sure the tab with the film icon on the film holder fits into the area with the same icon on the scanner.
Make sure you removed the document mat. See Removing the Document Mat.
Close the scanner cover.
To scan your film, see Using the Scanner Buttons.
When you are finished scanning film, be sure to replace the document mat before scanning documents or photos. See Replacing the Document Mat.
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Placing Slides in the Holder
You can scan up to four 35 mm slides at a time using the slide portion of the film holder.
Note:
You cannot scan negative slides with Full Auto Mode.
Make sure the white stickers on the back of the film holder and the areas around them are not scratched, dusty, or covered in any way. If the areas are obscured, the scanner may have trouble recognizing your slides in Full Auto Mode.
Do not cover the small holes on the film holder.
Place the film holder on the document table so that it is aligned as shown. Make sure the tab with the slide icon on the film holder fits into the area with the same icon on the scanner.
Place up to four slides in the film holder with the shiny base side facing down. Your images should appear backwards on the side that faces up. Your images should be oriented as shown.
Note:
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