Epson SC-P800-B, P800-B Service Manual

SERVICE MANUAL

Large Format Color Inkjet Printer

SC-P800SERIES

SEGroupConfidential(RelatedStaffOnly)

SECP14-007

Notice:

All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them.

The contents of this manual are subject to change without notice.

The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2015 SEIKO EPSON CORPORATION.

3 2)(66,2 / 3 , 7, * 23( 7,2 6 , ,6,2

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	PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER	Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
	procedures preceded by DANGER Headings.
WARNING	Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1.ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.

2.NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.

3.WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4.WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH SHARP EDGES.

WARNING

1.REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2.MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3.ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4.IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5.REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECONDSOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6.WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING THE INFLAMMABLE GAS IS PROHIBITED.

7.MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO HAVE THE LATEST VIRUS DEFINITION FILE FOR THE SOFTWARE.

SE Group Confidential (Related Staff Only)

About This Manual

About This Manual: This manual is made for the sole purpose of providing necessary information in order that a serviceperson qualified by Epson performs his / her appropriate repair / maintenance for the applicable Epson’s products. You shall not use this manual out of this purpose.

This manual is Epson’s confidential information. When you use this manual, you shall hold it in strict confidence and shall not disclose to any third party without prior consent of Epson.

The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration

This manual consists of six chapters and Appendix.

CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.

CHAPTER 2.TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 3.DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 4.ADJUSTMENT

Provides Epson-approved methods for adjustment.

CHAPTER 5.MAINTENANCE

Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product.

CHAPTER 6.APPENDIX

Provides the following additional information for reference:

•Connectors

•Panel Menu Maps

•ASP List

•Exploded Diagrams

SE Group Confidential (Related Staff Only)

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.

Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.

LUBRICATION

SE Group Confidential (Related Staff Only)

			Revision Status
	Revision	Date of Issue	Description
	A	March 27, 2015	First release
			• Chapter 4
	B	May 2 ,2015	Added of Figure 4-3,4 to page 211.
			Changed of text to page 211.
			Replacement of Figure 4-5,6,7,8 to page 212.

SE Group Confidential (Related Staff Only)

SC-P800 series	Revision B

Contents

Chapter 1 PRODUCT DESCRIPTION
1.1 Product Description ............................................................................................	11
1.2 Basic Specifications ............................................................................................	12
1.2.1 Basic Specifications ...................................................................................	12
1.2.2 Electric Specifications ...............................................................................	13
1.2.3 Ink Specifications ......................................................................................	13
1.3 Printing Specifications ........................................................................................	14
1.3.1 Paper Feed Specifications ..........................................................................	14
1.3.2 Paper Feeder Specifications .......................................................................	14
1.3.3 Supported Media ........................................................................................	15
1.3.3.1 Epson Special Media Table ................................................................	15
1.3.3.2 Usable Commercially Available Paper Size ......................................	17
1.3.4 Printable area .............................................................................................	20
1.3.5 Borderless Printing Specification ..............................................................	21
1.4 Hardware Specifications .....................................................................................	22
1.4.1 Dimensions and Weight .............................................................................	22
1.4.2 Installation Room Requirement .................................................................	22
1.4.3 Part Names .................................................................................................	23
1.5 Control Panel Specifications ..............................................................................	25
1.5.1 Control panel .............................................................................................	25
1.5.2 Menu Descriptions .....................................................................................	28
1.5.3 Inspection Mode ........................................................................................	32
Chapter 2 TROUBLE SHOOTING
2.1 Overview ............................................................................................................	34
2.1.1 Preliminary Check .....................................................................................	34
2.1.1.1 Before performing troubleshooting ....................................................	34
2.1.1.2 Check for the usage environment .......................................................	34
2.1.1.3 Recurrence check of the trouble .........................................................	34
2.1.1.4 Check for the counter values/history ..................................................	34
2.1.1.5 Test print check ..................................................................................	34
2.1.2 Troubleshooting Procedure ........................................................................	35
2.1.3 Procedure after troubleshooting .................................................................	35
2.1.3.1 If the trouble has been successfully solved ........................................	35

	2.1.3.2 If necessary to escalate the trouble case .............................................	35
2.2	Remedies for Maintenance Requests .................................................................	36
2.3	Remedies for Service Call Error ........................................................................	37
2.4	Remedies for Print Quality Troubles ..................................................................	44
2.5	Trouble on Paper Feeding ..................................................................................	47
2.6	Other Troubles ....................................................................................................	48
2.7	Trouble on Service Program ...............................................................................	49
2.8 Trouble on NVRAM Viewer ..............................................................................		50
Chapter 3 DISASSEMBLY & ASSEMBLY
3.1	Overview ............................................................................................................	52
	3.1.1 Precautions .................................................................................................	52
	3.1.2 Cautions after assembling ..........................................................................	54
	3.1.3 Orientation Definition ................................................................................	54
	3.1.4 Recommended Tools .................................................................................	55
3.2	Parts Diagram .....................................................................................................	56
3.3	Disassembly Flowchart ......................................................................................	62
3.4	Disassembly and Assembly Procedure ...............................................................	68
	3.4.1 Preparation for servicing ...........................................................................	68
	3.4.1.1 Unlocking the CARRIAGE, ASSY. manually ...................................	68
	3.4.2 Consumable ...............................................................................................	69
	3.4.2.1 Ink Cartridge ......................................................................................	69
	3.4.2.2 Maintenance Cartridge .......................................................................	70
	3.4.3 Housing ......................................................................................................	71
	3.4.3.1 COVER, IH, ASSY. ...........................................................................	71
	3.4.3.2 HOUSING, REAR, ASSY. ................................................................	72
	3.4.3.3 HOUSING, FRONT, LEFT ...............................................................	74
	3.4.3.4 HOUSING, FRONT, RIGHT, UPPER ..............................................	75
	3.4.3.5 COVER, WB ......................................................................................	76
	3.4.3.6 COVER, PRINTER ............................................................................	77
	3.4.3.7 PAPER, SUPPORT, ASSY. ...............................................................	78
	3.4.3.8 Cover, Panel .......................................................................................	79
	3.4.3.9 HOUSING, LEFT ..............................................................................	80

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SE Group Confidential (Related Staff Only)

SC-P800 series	Revision B

3.4.3.10 HOUSING, RIGHT ..........................................................................	81
3.4.3.11 Housing, Front, Support/Hinge, Cover, IC ......................................	82
3.4.3.12 HOUSING, FRONT, UPPER ..........................................................	83
3.4.3.13 OPERATION, PANEL, ASSY. .......................................................	84
3.4.3.14 HOUSING, UPPER ..........................................................................	85
3.4.3.15 COVER, HOUSING, LOWER ........................................................	87
3.4.3.16 BASE, ENCLOSURE ......................................................................	88
3.4.3.17 LOCK, COVER, ASSY. ..................................................................	90
3.4.3.18 MAINTENANCE CARTRIDGE SENSOR ....................................	93
3.4.4 Electric Circuit Components ......................................................................	94
3.4.4.1 BOARD ASSY., MAIN .....................................................................	94
3.4.4.2 BOARD ASSY., POWER SUPPLY ..................................................	97
3.4.4.3 AC INLET ..........................................................................................	99
3.4.4.4 BOARD ASSY., SUB ......................................................................	100
3.4.4.5 WiFi, Assy ........................................................................................	101
3.4.5 Carriage Mechanism / Ink System Mechanism .......................................	102
3.4.5.1 COVER, CR .....................................................................................	102
3.4.5.2 PRINT HEAD ..................................................................................	103
3.4.5.3 SCALE, CR ......................................................................................	107
3.4.5.4 BOARD ASSY., ENCODER ...........................................................	110
3.4.5.5 BOARD ASSY., DETECTOR, PW; B ............................................	111
3.4.5.6 BELT, CR .........................................................................................	112
3.4.5.7 PULLEY, DRIVEN, ASSY. ............................................................	113
3.4.5.8 MOTOR ASSY., APG .....................................................................	114
3.4.5.9 MOTOR ASSY., CR ........................................................................	116
3.4.5.10 APG SENSOR ................................................................................	118
3.4.5.11 CARRIAGE, ASSY. ......................................................................	119
3.4.5.12 PUMP, CAP ASSY. .......................................................................	122
3.4.5.13 INK, SYSTEM, ASSY. ..................................................................	125
3.4.5.14 POROUS PAD, TRAY, INK EJECT .............................................	132
3.4.5.15 POROUS PAD, INK WASTE BOX, RIGHT/
POROUS PAD, INK WASTE BOX, LEFT ....................................	133
3.4.5.16 PRESSURE, PUMP, ASSY. ..........................................................	135
3.4.5.17 CABLE ASSY., ASP .....................................................................	137
3.4.6 Paper Feed Mechanism ............................................................................	152
3.4.6.1 STACKER, ASSY. ...........................................................................	152
3.4.6.2 BOARD PAPER TRAY/FRAME, PAPER, EJECT, ASSY ............	159
3.4.6.3 Rear Paper Guide Assy .....................................................................	170
3.4.6.4 PAPER, GUIDE, LOWER, L / R .....................................................	171
3.4.6.5 SCALE, PF, 180 ...............................................................................	172
3.4.6.6 ENCODER, PF, ASSY. ...................................................................	173
3.4.6.7 TIMING BELT, PF ..........................................................................	174

3.4.6.8 MOTOR, RELEASE, ASSY. ...........................................................	176
3.4.6.9 PAPER, DETECTOR, PE, ASF, ASSY ..........................................	179
3.4.6.10 ASF, ASSY. ...................................................................................	180
3.4.6.11 MOTOR ASSY., ASF ....................................................................	184
3.4.6.12 ASF SENSOR ................................................................................	185
3.4.6.13 RELEASE SENSOR ......................................................................	186
3.4.6.14 PAPER, DETECTOR, ASSY. .......................................................	187
3.4.6.15 SHAFT, RELEASE, ASSY. ..........................................................	189
3.4.6.16 PAPER GUIDE, UPPER, ASSY. ..................................................	190
3.4.7 Printer Mechanism ...................................................................................	192
3.4.7.1 Replacing the PRINTER MECHANISM .........................................	192
Chapter 4 ADJUSTMENT
4.1 Overview ..........................................................................................................	194
4.1.1 Precautions ...............................................................................................	194
4.1.2 Adjustment Items and the Order by Repaired Part ..................................	195
4.1.3 Adjustment Items .....................................................................................	202
4.1.4 List of Tools/Software/Consumables for Adjustments ...........................	208
4.1.5 Service Program Basic Operations ..........................................................	209
4.2 NV-RAM BACKUP/NVRAM Viewer ............................................................	210
4.2.1 NVRAM Read Procedure ........................................................................	210
4.2.2 NVRAM Viewer Basic Operation ...........................................................	211
4.3 ADJUSTMENTS (Individual) .........................................................................	216
4.4 ADJUSTMENTS (Sequence) ...........................................................................	217
4.5 Installing Firmware ..........................................................................................	218
4.6 Image Print .......................................................................................................	219
4.7 Counter Reset ...................................................................................................	220
4.8 References ........................................................................................................	221
4.9 Printer Setting Change ......................................................................................	222
4.10 CR Related Adjustments ................................................................................	223
4.10.1 PG Position Adjustment ........................................................................	223
4.10.2 CR Timing Belt Tension Check ............................................................	225
4.10.3 APG Function Check .............................................................................	226
4.10.4 CR Scale Check .....................................................................................	227
4.10.5 Bi-D Adjustment ....................................................................................	228
4.10.6 PW Adjustment ......................................................................................	229
4.11 Head Related Checks and Adjustments ..........................................................	231
4.11.1 Head ID Input ........................................................................................	231
4.11.2 Head Inclination Check & Adjustment (CR direction) .........................	232

8

SE Group Confidential (Related Staff Only)

SC-P800 series				Revision B
	4.11.3 Head Slant Check & Adjustment (PF direction) ...................................	236	6.4 Part names used in this manual	........................................................................ 301
	4.11.4 Cleaning .................................................................................................	238	6.5 Exploded Diagram/Parts List	303
	4.11.5 Nozzle Check	239
	4.11.6 Colorimetric Calibration ........................................................................	240
	4.11.6.1 Overview of the Colorimetric Calibration ......................................	240
	4.11.6.2 Adjusting Method of the Colorimetric Calibration ........................	243
	4.11.6.3 Maintenance menu .........................................................................	253
4.12 Ink Supply Related Checks and Adjustments ................................................		256
	4.12.1 Initial ink charge ....................................................................................	256
	4.12.2 Ink Selector Operation Check ................................................................	257
4.13 Media Feed Related Checks and Adjustments ...............................................		259
	4.13.1 PF Timing Belt Tension Check .............................................................	259
	4.13.2 LD Roller Position Adjustment .............................................................	261
	4.13.3 PF Scale Check ......................................................................................	264
	4.13.4 Media Feed Auto Adjustment ................................................................	265
	4.13.5 EJ Adjustment ........................................................................................	267
4.14 Boards Related Checks and Adjustments .......................................................		269
	4.14.1 Main Board initial setting ......................................................................	269
	4.14.2 RTC Check & Input ...............................................................................	270
	4.14.3 Serial Number & USB ID Input ............................................................	271
	4.14.4 MAC Address Input ...............................................................................	272
	4.14.5 Initial Ink charge Flag off ......................................................................	273
4.15 Other Printer Checks and Adjustments ..........................................................		274
	4.15.1 CR Motor Measurement ........................................................................	274
	4.15.2 PF Motor Measurement & Automatic Adjustment ...............................	275
4.16 Inspection Mode .............................................................................................		276
Chapter 5 MAINTENANCE
5.1	Overview ..........................................................................................................	279
5.2	Transportation ...................................................................................................	280
5.3	Exchange Parts .................................................................................................	281
5.4	Cleaning ............................................................................................................	282
5.5	Lubrication .......................................................................................................	284
Chapter 6 APPENDIX
6.1	Block Wiring Diagram .....................................................................................	294
6.2	Connection Diagram .........................................................................................	295
6.3	Panel Menu Map ...............................................................................................	299
				9

SE Group Confidential (Related Staff Only)

C H A P T E R

1

PRODUCTDESCRIPTION

SE Group Confidential (Related Staff Only)

SC-P800 series	Revision B

1.1 Product Description

SC-P800 series are large size color inkjet printers that support up to A2 (17”) sized cutsheet paper.

F-Mach (180N x 8-column) print head

Maximum print resolution (dpi): 2880 x 1440

Superior color and monochrome reproducibility with eight colors UltrachromeK3 ink system, consisting of 4 basic colors (YMCK) with 2 complementary colors and 2 complementary blacks

Automatic switching between black ink modes; Photo black and Matte black. Requires no user intervention, and ink used during the conversion is remarkably reduced.

Two manual paper feeders are provided in addition to the ASF (Auto Sheet Feeder)

	Front manual feeder: Supports thick paper having a thickness of up to 1.5		Figure 1-1. External View
		mm.
	Roll paper:	Feeds paper using the roll paper unit (option).
	High speed network and communication supported
	100BASE-TX/10BASE-T Network Interface
	USB2.0 High Speed Interface
	Wireless LAN 802.11b/g/n Network Interface
	Borderless printing supported
	Equipped with a control panel having a 2.7-inch color touch panel, offering

excellent visibility and operability

PRODUCT DESCRIPTION	Product Description	11

SE Group Confidential (Related Staff Only)

SC-P800 series	Revision B

1.2	Basic Specifications
1.2.1	Basic Specifications
			Table 1-1. Basic Specifications
	Item				Specifications
Maximum paper width				17 inch (43 cm)
Printing method				On-demand ink jet method
Printing direction				Two-way shortest distance printing with logical seeking
Print Head			Type	F-Mach
			Number of nozzles	180 Nozzles per color (180 Nozzles x 8 colors)*
			Type	UltrachromeK3 ink system (9 independent ink
				cartridges)*
Ink				Matte Black*, Photo Black*, Light Black, Light Light
				Black, Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid
			Color of inks
				Light Magenta (Refer to table1-2 for the alignment
				sequence of the cartridges)
Maximum print resolution				2880 dpi × 1440 dpi
				Borderless printing
Printing function				Automatic bottom processing
				L/4 x 6 Photo high-speed printing
				Ethernet 100BASE-TX/10BASE-T
Interface					High-Speed USB
					IEEE802.11b/g/n
			Main body
			operation	10 °C to 35 °C
Temperature			environment
			When storing	-20 °C to 40 °C (within 120 hours under 60 °C, and
				within 1 month under 40 °C)

Table 1-1. Basic Specifications

Item

Specifications

Main body

Humidity

operation

20% to 80% (Non condensing)

environment

When storing

5% to 85% (Non condensing)

Until any one of the following conditions is met.

Operating life of the printer

12,000 pages (A2 plain paper fine mode)

1,600,000 paths (carriage movement)

5 years

Note "*":

The all 9 ink cartridges can be installed simultaneously. The printer automatically switches

between Photo and Matte black depending on the driver selection while utilizing the same

physical ink channel.

Table 1-2. Cartridge Alignment Sequence

Row 1

Row 2

Row 3

Row 4

Row 5

Row 6

Row 7

Row 8

Row 9

Matte

Photo

Light

Light

Vivid

Light

Vivid

Light

Cyan

Light

Yellow

Black

Black

Black

Magenta

Cyan

Black

(C)

Magenta

(Y)

(PK)

(MK)

(LK)

(VM)

(Lc)

(LLK)

(VLM)

Switched by an Ink

Selector

PRODUCT DESCRIPTION	Basic Specifications	12

SE Group Confidential (Related Staff Only)

SC-P800 series	Revision B

1.2.2 Electric Specifications

Table 1-3. Electric Specifications

	Item	Specification
		100/120V Model		220/240V Model
Rated voltage		120 VAC		220 to 240 VAC
Input voltage range		108 to 132 VAC		198 to 264 VAC
Rated frequency			50 to 60Hz
Input frequency range		49.5 to 60.5Hz
Rated current		0.6 A		0.3 A
	Operating*	Approx. 21 W		Approx. 21 W
Power	Ready mode	Approx. 5.8 W		Approx. 5.8 W
consumption
	Sleep mode	Approx. 1.8 W		Approx. 1.8 W
	Power OFF	Approx. 0.3 W		Approx. 0.5 W

Note "*": Pattern: ISO Bike, Media: plain paper, Mode:Default(720x360), Media size: A2, Printing size: 414 x 517.5mm

1.2.3 Ink Specifications

		Table 1-4. Ink Specifications
	Item	Specification
	Form	Exclusive ink cartridge
	Pigment ink	Black system: Matte Black, Photo Black, Light Black, Light Light Black
		Color system: Cyan, Vivid Magenta, Yellow, Light Cyan, Vivid Light
	colors
		Magenta
	Cartridge life	See the date printed on the package (at normal temperature)
	Guaranteed life
	after	6 month (after mounted in the printer)
	installation
		Uninstalled (packed): -20 to 40 °C (within 1 month under 40 °C)
	Storage	Installed: -20 to 40 °C (within 1 month under 40 °C)
		Transporting (packed): -20 to 60 °C
		(within 1 month under 40 °C, and within 72 hours under 60 °C)
	Dimensions	700ml: W30 x L93 x H70 mm

PRODUCT DESCRIPTION	Basic Specifications	13

SE Group Confidential (Related Staff Only)

SC-P800 series	Revision B

1.3	Printing Specifications
1.3.1	Paper Feed Specifications
	Item	Specification
Paper feed method		Friction feed
Minimum pitch of paper feed		2.94 m (1/8640 inch)
		Rear ASF
Paper feed		Front manual feed
		Rear roll paper
Paper feed speed		25.4 mm (1 inch) when line feed: 333 msec (3 inch/sec)

1.3.2 Paper Feeder Specifications

SC-P800 series support three types of paper feeding methods; ASF, Front Manual Feed, and Roll Paper Feed. The paper size and thickness for each of the methods are shown in the table below. For paper type and feeder capacity, refer to "1.3.3 Supported Media" (p15).

		Paper Size
Paper Feed				Standard paper	Thickness
Method	Width (mm)	Length (mm)			(mm)
				(mm)
ASF	89 to 431.8	127 to 950		L/4”x6” to A2/USC	0.08 to 0.3
Front Manual Feed	203.2 to 431.8	254 to 950	A4/8”x10” to A2/USC		0.29 to 0.7
(Fine art media)
Front Manual Feed	203.2 to 431.8	254 to 594	A4/8”x10” to A2/USC		0.7 to 1.5
(Board media)
Roll paper	329 to 431.8	55 to 1117.6		A3+/8”x10” to A2/	0.25 to 0.7
				USC

PRODUCT DESCRIPTION	Printing Specifications	14

SE Group Confidential (Related Staff Only)

SC-P800 series	Revision B

1.3.3 Supported Media

1.3.3.1 Epson Special Media Table

CUT SHEET

Note "*1": Borderless: Describes whether borderless printing is available.

"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/MK: Matte Black "*3": May not be available depending on the area of purchase.

Table 1-5. Cut sheet Media Table

	Paper Type	Media Type (Printer Driver)	Size	Capacity	Source	Borderless*1	Black ink*2	ICC Profile
			13 x 18 cm (5 x 7 in.)
			10 x 15 cm (4 x 6 in.)	30
			A4
	Premium Glossy Photo Paper	Epson Premium Glossy	16:9 wide size	20	Auto sheet feeder		PK	SC-P800 Series Epson Premium Glossy.icc
			(102 x181 mm) *3
			A3	10
			A3+
			A2	1
			13 x 18 cm (5 x 7 in.)
	Photo Paper Glossy	Photo Paper Glossy		30	Auto sheet feeder
			10 x 15 cm (4 x 6 in.)				PK	SC-P800 Series Photo Paper Glossy.icc
			A4
			10 x 15 cm (4 x 6 in.)	30
			A4
	Premium Semigloss Photo Paper	Epson Premium Semigloss			Auto sheet feeder			SC-P800 Series Epson Premium
			A3				PK
				10				Semigloss.icc
			A3+
			A2	1
			A4	30
	Archival Matte Paper	Epson Archival Matte	A3	10	Auto sheet feeder		MK	SC-P800 Series Epson Archival Matte.icc
			A3+
			A2	1
			A4	30
	Matte Paper Heavy-weight	Epson Archival Matte			Auto sheet feeder
			A3	10			MK	SC-P800 Series Epson Archival Matte.icc
			A3+
			A4	60
	Photo Quality Inkjet Paper	Epson Photo Quality Ink Jet	A3	50	Auto sheet feeder	---	MK	SC-P800 Series Standard.icc
			A3+
			A2	10

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	SC-P800 series									Revision B
				Table 1-5. Cut sheet Media Table
	Paper Type	Media Type (Printer Driver)	Size		Capacity	Source	Borderless*1	Black ink*2		ICC Profile
	Watercolor Paper - Radiant White	Watercolor Paper -	A3+		1	Front manual feed		MK	SC-P800 Series Watercolor Paper-Radiant
		RadiantWhite				(fine art media)			White.icc
			A3
	Velvet Fine Art Paper	Velvet Fine Art Paper			1	Front manual feed
			A3+					MK	SC-P800 Series VelvetFineArtPaper.icc
						(fine art media)
			A2
	UltraSmooth Fine Art Paper	UltraSmooth Fine Art Paper	A3+		1	Front manual feed		MK	SC-P800	Series UltraSmooth FineArt
						(fine art media)			Paper.icc
			A2				---
	Epson Proofing Paper White	Epson Proofing Paper White	A3+		1	Auto sheet feeder		PK	SC-P800	Series Epson Proofing Paper White
	Semimatte	Semi-matte							Semi-matte.icc
	Premium Ink Jet Plain Paper	plain papers	A4		80	Auto sheet feeder		PK/MK	SC-P800	Series Standard.icc
	Bright White Inkjet Paper	plain papers	A4		80	Auto sheet feeder		PK/MK	SC-P800	Series Standard.icc

ROLL PAPER

All paper loading methods are for roll paper.

Note "*1": Borderless: Describes whether borderless printing is available.

"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/ MK: Matte Black

Table 1-6. Roll Paper Media Table

	Paper Type	Media Type (Printer Driver)	Size	Core	Borderless*1	Black ink*2	ICC Profile
	Premium Glossy Photo Paper (250)	Epson Premium Glossy	406 mm/16"	3 inch		PK	SC-P800 Series Epson Premium
							Glossy.icc
	Premium Semigloss Photo Paper (250)	Epson Premium Semigloss	406 mm/16"	3 inch		PK	SC-P800 Series Epson Premium
							Semigloss.icc
	Premium Luster Photo Paper (260)	Epson Premium Luster	329 mm (A3+)	3 inch		PK	SC-P800 Series Epson Premium
							Luster.icc
			406 mm/16"
	Premium Semimatte Photo Paper (260)	Epson Premium Semigloss	406 mm/16"	3 inch		PK	SC-P800 Series Epson Premium
							Semigloss.icc
	Enhanced Matte Paper	Epson Archival Matte	432 mm/17"	3 inch		MK	SC-P800 Series Archival Matte.icc

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1.3.3.2 Usable Commercially Available Paper Size

This printer supports the following paper specifications for non-Epson media.

C A U		Do not use paper that is wrinkled, scuffed, torn, or dirty.
		Although plain paper and recycled paper manufactured by
		other companies can be loaded and fed in the printer as long as
		they meet the following specifications, Epson cannot guarantee
		the print quality.
		Although other paper types manufactured by other companies
		can be loaded in the printer as long as they meet the following
		specifications, Epson cannot guarantee the paper feeding and
		print quality.
CUT SHEET

Note "*1":	Borderless: Describes whether borderless printing is available.
"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/MK: Matte Black
"*3": The maximum length you can set in the printer driver is 15 m.
"*4": May not be available depending on the media being used. Contact the manufacturer of the media for more details.
				Table 1-7. Cut sheet Media Table
Item		Paper Type	Driver Media Types	Size	Number of		Paper thickness	Loading Method	Borderless*1	Ink Type*2
					Sheets

		See the manual supplied with the
Plain Paper	Cut sheets	paper and adjust settings as
		appropriate.

	A6
	A5	Up to 12 mm
	B5	total
		thickness
	A4
	Letter
	Legal
	B4
	A3	Up to 5 mm
		total
	A2
		thickness
	Non-standard sizes

W:89 mm to 431.8mm

L:127 mm to 950mm*3

	0.08 mm to 0.11 mm	Auto sheet feeder	---	PK/MK
	(64 to 90 g/m2)

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	SC-P800 series									Revision B
				Table 1-7. Cut sheet Media Table
	Item	Paper Type	Driver Media Types	Size	Number of		Paper thickness	Loading Method	Borderless*1	Ink Type*2
					Sheets
				A4					*4
				Letter
				Legal					---
				Half Letter
				28 to 43 cm (11 to 17 in.)					*4
				43 to 56 cm (17 to 2 in.)
				JIS B4					---
				JIS B3
			See the manual supplied with the	254 to 305 mm (10 to 12 in.)				Front manual feed tray (fine
		Cut sheets	paper and adjust settings as		1		0.29 mm to 0.7 mm			PK/MK
				A3
								art media
			appropriate.
				A3+					*4
				279 to 356 mm (11 to 14 in.)
				30 to 30 cm (12 to 12 in.)
				36 to 43 cm (14 to 17 in.)					---
				41 to 51 cm (16 to 20 in.)
				A2
									*4
				Non-standard sizes
				W: 89 mm to 431.8mm
	Thick paper			L: 127 mm to 950mm*3
				A4
				Letter
				Legal
				Half Letter
				28 to 43 cm (11 to 17 in.)
				43 to 56 cm (17 to 22 in.)
				JIS B4
				JIS B3
			See the manual supplied with the	254 to 305 mm (10 to 12 in.)				Front manual feed tray (poster
		Cut sheets	paper and adjust settings as		1		1.2 mm to 1.5 mm		---	PK/MK
				A3
								board)
			appropriate.
				A3+
				279 to 356 mm (11 to 14 in.)
				30 to 30 cm (12 to 12 in.)
				36 to 43 cm (14 to 17 in.)
				41 to 51 cm (16 to 20 in.)
				A2
				Non-standard sizes
				W: 89 mm to 431.8mm
				L: 127 mm to 950mm*3
	PRODUCT DESCRIPTION			Printing Specifications						18

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SC-P800 series										Revision B
ROLL PAPER
Note "*1": Borderless: Describes whether borderless printing is available.
	"*2": Black ink: An abbreviation of the type of black ink supported by the media. PK: Photo Black/MK: Matte Black
	"*3": You can specify and perform borderless printing; however, the print quality may decline or margins may appear due to the paper expanding or contracting.
	"*4": The maximum length you can set in the printer driver is 15000 mm.
				Table 1-8. Roll paper Media Table
	Item	Driver Media Types		Size			Paper thickness	Roll Core Size	Borderless*1	Ink Type*2
		See the manual supplied with the paper		13 to 17 inches wide
	Roll paper			W: 329 to 431.8 mm			0.25 mm to 0.7 mm	2 inches/3 inches	*3	PK/MK
		and adjust settings as appropriate.
				L: 55 to 1117.6 mm*4

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SC-P800 series

1.3.4 Printable area

Normal print

Table 1-9. Printable area (normal print)

			Dimension
	Item	Cut sheet	Board paper	Fine art paper	Roll paper
	TM (top margin)	3 mm	20 mm	3 mm	50 mm*1
	BM (bottom margin)	3 mm	20 mm	15 mm	19 mm*2
	LM (left margin)	3 mm	3 mm	3 mm	3 mm
	RM (right margin)	3 mm	3 mm	3 mm	3 mm

Note "*1": 0 mm for continuous print jobs.

"*2": 14 mm when Print Page Line on the control panel is set to On.

Borderless print

Table 1-10. Printable area (borderless print)

			Dimension
	Item	Cut sheet	Board paper	Fine art paper	Roll paper
	TM (top margin)	0 mm	0 mm	0 mm	50 mm*
	BM (bottom margin)	0 mm	0 mm	0 mm	14 mm
	LM (left margin)	0 mm	0 mm	0 mm	0 mm
	RM (right margin)	0 mm	0 mm	0 mm	0 mm

Note "*": 0 mm for continuous print jobs.

LM

Paper feed direction

Revision B

PW

RM

TM

Printable area

PL

BM

Figure 1-2. Printable area

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SC-P800 series	Revision B

1.3.5 Borderless Printing Specification

The following media sizes are supported for borderless printing. For paper type and feeder capacity, refer to "1.3.3 Supported Media" (p15).

Table 1-11. Borderless Printing Specification

	Paper Type	Size
	A4	210 mm × 297 mm
	A3	297 mm × 420 mm
	A3+	329 mm × 483 mm
	A2	420 mm × 594 mm
	Letter	8.5 inch × 11 inch
	28 × 43 cm	11 inch × 17 inch
	43 × 56 cm	17 inch × 22 inch
	100 × 148 mm	100 mm × 148 mm
	9 × 13 cm	3.5 inch × 5 inch
	10 × 15 cm	4 inch × 6 inch
	13 × 18 cm	5 inch × 7 inch
	13 × 20 cm	5 inch × 8 inch
	16:9 wide size	102 mm × 181 mm
	20 × 25 cm	8 inch × 10 inch
	254 × 305 mm	10 inch × 12 inch
	279 × 356 mm	11 inch × 14 inch
	30 × 30 cm	12 inch × 12 inch
	41 × 51 cm	16 inch × 20 inch
	13 inch (329 mm) roll paper	329 mm
	16 inch roll paper	406 mm
	16.5 inch (42 cm) roll paper	420 mm
	17 inch roll paper	432 mm

PRODUCT DESCRIPTION	Printing Specifications	21

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1.4 Hardware Specifications

This section provides the printer dimensions and shows the main components.

1.4.1 Dimensions and Weight

Dimensions

Storage dimensions

(W) 684 mm × (D) 376 mm × (H) 250 mm

(W) 684 mm × (D) 586 mm × (H) 286 mm*

Normal dimensions

(W) 684 mm × (D) 963 mm × (H) 550 mm

(W) 684 mm × (D) 769 mm × (H) 286 mm*

Note"*":When optional items are attached

Weight

Approx. 19.5kg (without ink cartridges)

1.4.2 Installation Room Requirement

550 MM

100 MM

270 MM

1030 MM

100 MM

884 MM

Figure 1-3. Installation space

NOTE: When printing on poster board, leave a space of at least 430 mm in behind the printer.

PRODUCT DESCRIPTION	Hardware Specifications	22

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1.4.3 Part Names	Table 1-12. Front side
No.	Name
FRONT SIDE
1	Paper support
2	Edge guide
3	Printer cover
4	Ink cartridge cover
5	Front cover
6	Output tray
7	Front manual feed tray
8	Maintenance cartridge cover
9	Control panel
10	Print head
11	Paper support edge guide
12	Auto sheet feeder

Figure 1-4. Front side

PRODUCT DESCRIPTION	Hardware Specifications	23

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SC-P800 series	Revision B

BACK SIDE

.

	Figure 1-5. Back side
	Table 1-13. Back side
No.	Name
1	Rear support
2	Roll paper feeder
3	Airflow vents
4	USB port
5	LAN port
6	Status light
7	Data light
8	AC inlet

PRODUCT DESCRIPTION	Hardware Specifications	24

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SC-P800 series	Revision B

1.5 Control Panel Specifications

1.5.1 Control panel

OPERATION PANEL

		Figure 1-6. Operation panel
		Table 1-14. Operation panel
	Name		Function
1	Power light		On: The power is on.
			Off: The power is off.
2	Power button		Turns the power on and off.
3	Back button		Press to return to the previous screen while the Menu is
			displayed.
4	Screen		Displays the printer's status, menus, error messages, and so
			on.
5	up and down buttons		Press to select menu items and setting values when a menu
			is displayed.
6	Home button		Display the home screen.

PRODUCT DESCRIPTION	Control Panel Specifications	25

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SC-P800 series								Revision B
							Table 1-15. LCD
HOME SCREEN
	Home Screen View				Name		Function
							Indicates that the home screen is displayed.
							Indicates the selected Load Guide using the following
							icons.
							Auto sheet	Fine art media
							feeder
							Poster board	Roll paper
				1	Status icon
							Turns on when Thick Paper is set to On.
		Figure 1-7. Home screen
							Indicates that the ink is running low or the maintenance
							cartridge is running out of space. Prepare a new cartridge.
							Indicates the selected black ink using the following icons.
							Photo black	Matte black
							ink	ink

PRODUCT DESCRIPTION	Control Panel Specifications	26

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SC-P800 series	Revision B

Table 1-15. LCD

Name	Function

Displayed when connected to a wired LAN.

		Displays the operation mode, radio wave status, and
		connection status for the wireless LAN.
		The icon is not displayed when the wireless LAN is
		disconnected.
		The number of lines indicates the radio wave strength.
		Strong	Weak
1	Status icon	Searching or
		unavailable
		The icon changes as shown below depending on the
		operation mode.
		Infrastructure	Ad hoc mode
		mode
		Wi-If Direct	Simple AP mode
		mode
		Load Guide is displayed when paper is not loaded. You
	(Load Guide/	can continue by checking the selected Load Guide
2	Media Setup)	procedure on the screen.
	button	Media Setup is displayed when paper is loaded. You can
		set the Media Size and Media Type.

			Table 1-15. LCD
	Name			Function
			Displays the approximate amount of ink remaining and
			free space in the maintenance cartridge.
			Depending on the status of each cartridge, the icons
			change as shown below.
				Ink cartridge
				No error	Ink low
3	(Ink Remaining
	Display) button
			Maintenance cartridge
				No error	The
					Maintenance
					Box is nearing
					the end of its
					service life.
4	(BK Ink		You can change from one type of black ink to another.
	Change) button
	(Network		Displays the status of the printer's connection to the
5	Summary		computer. You can also display Wi-Fi/Network Settings
	Display) button		and so on directly from the Menu.
6	(Setup) button		You can perform printer maintenance and adjust printer
			settings.
			You can eject paper that has been loaded.
			The following can be performed when roll paper is
			loaded.
7	(Cut/Eject)			Move the end of the printed section to the cutting
	button			position
				Eject roll paper after moving the end of the printed
				section to the cutting position
				Eject roll paper

PRODUCT DESCRIPTION	Control Panel Specifications	27

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SC-P800 series Revision B

1.5.2 Menu Descriptions
	Set up menu
						Table 1-16. Set up menu
	Menu	Menu Item / Setting Value (Shaded one is the default)						Explanation
		Print Head Nozzle Check					Check whether the print head nozzles are clogged. Visually confirm the printed check pattern, and perform
							head cleaning if there are any blurred or missing sections.
		Print Head Cleaning					Perform head cleaning if you notice banding or gaps in the print results. Cleans the print head to improve the
							print quality.
		Heavy Head Cleaning					Use this if nozzles are clogged even after performing Print Head Cleaning several times. Note that this
							consumes more ink than Print Head Cleaning.
Maintenance
		Paper Guide Cleaning					Select this option to pass (feed and eject) plain paper through the printer and clean the rollers.
						On	This option is only available when printing from a smart device.
		Thick Paper					Set this if print results are scuffed or smeared. When this is set to On, print speed may slow down. Only use
						Off
							this if scuffing occurs. When the printer is turned off, this setting returns to Off.
		Print Head Alignment					If print results appear grainy or out of focus, perform Print Head Alignment to correct the print
							misalignment.
					Wi-Fi/Network Status		Check network information.
		Network Status			Wi-Fi Direct Status
System
					Google Cloud Print Status
Administration
					Configuration Status Sheet
		Print Status Sheet			Supply Status Sheet		Prints an information sheet for the current status and settings.
					Usage History Sheet
							On	Automatically displays the media setup screen when paper is loaded.
						Paper Setup Display		When this is Off, AirPrint is unavailable. Also, Error Notice from Paper Source
							Off
					Paper Source			Settings becomes Off.
					Settings
						Error Notice	On	Set whether or not to display an error if the paper size or type differ from the printer
								settings.
System							Off
		Printer Settings
Administration						On	This option only takes effect with fine art media and poster board. Select On to display an error in the control
					Paper Skew Check		panel’s screen when the paper is fed in at a slant. On is recommended, as feeding the paper at a slant can
						Off
							cause the paper to jam.
						On	When this is set to On, even if the print position moves on the loaded paper due to a cutting error or paper
					Horizontal Centered		feed error, the printer detects the width of the paper and the image is adjusted and printed in the center. Even
						Off
							if there is a paper cutting error or print position error, the margins are still set evenly on the left and right.
PRODUCT DESCRIPTION						Control Panel Specifications			28

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SC-P800 series			Revision B
		Table 1-16. Set up menu
Menu	Menu Item / Setting Value (Shaded one is the default)		Explanation

System

Administration

		Print Page Line	On	When this is set to On, a dotted line is printed on the roll paper.
			Off
			On	Select whether or not (On/Off) to detect the paper width. When this is set to Off, printing may be performed
				beyond the edges of the paper. If printing is performed beyond the edges of the paper, the inside of the printer
	Printer Settings	Paper Size Check
			Off	will be soiled with ink. We recommend setting this to On. When selecting Off, borderless printing can not be
				performed.
		BK Ink Auto Change	On	When this is set to On, the black ink is changed automatically using the Media Type selected in the printer
			Off	driver.
		LCD Brightness	1 to 9	You can adjust the brightness of the screen in nine stages.
				High
			Button Press	Medium
				Low
				Off
				High
		Sound	Error Notice	Medium		Set whether or not to play a sound and the volume for operation sounds, error sounds,
						and done sounds.
				Low
				Off
				High
	Common Settings		CompletionNotice	Medium
				Low
				Off
		Sleep Timer	1 to 240 mins.	Set the time to switch to sleep mode (energy saving mode) when the printer is not operated for a continuous
				period.
			Off
			30minutes
			1h	Set whether or not to turn off the printer automatically, as well as setting the time until the printer
		Power Off Timer	2 h	automatically turns off when no printer operations are performed for a continuous period. The default setting
				varies depending on the area of use.
			4 h
			8h
			12h

PRODUCT DESCRIPTION	Control Panel Specifications	29

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	SC-P800 series					Revision B
					Table 1-16. Set up menu
	Menu	Menu Item / Setting Value (Shaded one is the default)				Explanation
					Date/Time	Set the date and time.
				Date/Time Settings
					Time Difference	Set the time difference from Coordinated Universal Time (UTC). Default: Since this is set to ±0:00, it does
						not normally need to be changed.
					English
					French
					Italian
					German
					Spanish
		Common Settings
	System			Language	Portuguese	Select the language for the screen display. The default setting varies depending on the area of use.
	Administration
					Dutch
					Russian
					Simplified Chinese
					Traditional Chinese
					Korean
				Operation Timer Out	On	You are returned to the Home screen if no operations are performed for three minutes on each menu.
					Off
		Wi-Fi/Network		Wi-Fi/Network Status		Print a network status sheet. View network settings and connection status.
		Settings

PRODUCT DESCRIPTION	Control Panel Specifications	30

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