Epson NPD4919-00 User Manual [EN]

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User’s Guide

NPD4919-00 EN

User’s Guide

Copyright and Trademarks

Copyright and Trademarks

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

PRINT Image Matchingand the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.

PictBridge is a trademark.

Intel® is a registered trademark of Intel Corporation.

PowerPC® is a registered trademark of International Business Machines Corporation.

Epson Scan software is based in part on the work of the Independent JPEG Group.

libtiff

Copyright © 1988-1997 Sam Leffler

Copyright © 1991-1997 Silicon Graphics, Inc.

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User’s Guide

Copyright and Trademarks

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Microsoft®, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

Apple, Macintosh, Mac OS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc.

Google Cloud Printis a registered trademark of Google Inc.

ABBYY® and ABBYY FineReader® names and logos are registered trademarks of ABBYY Software House.

Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be registered in certain jurisdictions.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

© 2013 Seiko Epson Corporation. All rights reserved.

The contents of this manual and the specifications of this product are subject to change without notice.

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User’s Guide

Contents

Contents

Copyright and Trademarks

Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2

Introduction

Where to Find Information. . . . . . . . . . . . . . . . . . . 7

Caution, Important and Note. . . . . . . . . . . . . . . . . 7

Operating System Versions. . . . . . . . . . . . . . . . . . . 7

Using Epson Connect Service. . . . . . . . . . . . . . . . . 8

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 9

Product Advisories and Warnings. . . . . . . . . . . . . . 9

Setting up/using the product. . . . . . . . . . . . . . . . 9 Using the product with a wireless connection

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using the LCD screen. . . . . . . . . . . . . . . . . . . . 11 Handling ink cartridges. . . . . . . . . . . . . . . . . . . 11

Restrictions on Copying. . . . . . . . . . . . . . . . . . . . 11

Getting to Know Your Product

Available features for your product. . . . . . . . . . . . 13

Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Guide to the Control Panel. . . . . . . . . . . . . . . . . . 15

Button and LCD. . . . . . . . . . . . . . . . . . . . . . . . 16

Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Paper and Media Handling

Introduction to Using, Loading, and Storing

Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Storing paper. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Selecting Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Paper type settings on the LCD screen. . . . . . . . 19 Paper type settings from the printer driver. . . . . 20

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Into the paper cassette. . . . . . . . . . . . . . . . . . . . 21

Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Placing photos. . . . . . . . . . . . . . . . . . . . . . . . . 26 Placing a book. . . . . . . . . . . . . . . . . . . . . . . . . 26 Placing originals for 2-up copying (Layout copying). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Copying

Copying Documents. . . . . . . . . . . . . . . . . . . . . . . 28

Basic copying. . . . . . . . . . . . . . . . . . . . . . . . . . 28 2-Sided copying. . . . . . . . . . . . . . . . . . . . . . . . 28 Layout copying. . . . . . . . . . . . . . . . . . . . . . . . . 29

Copy Mode Menu List. . . . . . . . . . . . . . . . . . . . . . 30

Printing

Basic Operation from the Control Panel. . . . . . . . . 31

Printing photos from a digital camera. . . . . . . . 31

Basic Operation from Your Computer. . . . . . . . . . 32

Printer driver and status monitor. . . . . . . . . . . . 32 Basic Printing. . . . . . . . . . . . . . . . . . . . . . . . . . 34 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . 38

Other Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing photos the easy way. . . . . . . . . . . . . . . 40 Product presets (for Windows only). . . . . . . . . . 40 2-sided printing. . . . . . . . . . . . . . . . . . . . . . . . 41 Fit to page printing. . . . . . . . . . . . . . . . . . . . . . 43 Pages per sheet printing. . . . . . . . . . . . . . . . . . . 44

Sharing the Product for Printing. . . . . . . . . . . . . . 45

Setup for Windows. . . . . . . . . . . . . . . . . . . . . . 45 Setup for Mac OS X. . . . . . . . . . . . . . . . . . . . . . 47

Scanning

Let’s Try Scanning. . . . . . . . . . . . . . . . . . . . . . . . . 48

Starting a Scan. . . . . . . . . . . . . . . . . . . . . . . . . 48

Image Adjustment Features. . . . . . . . . . . . . . . . 50

Basic Scanning from the Control Panel. . . . . . . . . 52

Scan mode menu list. . . . . . . . . . . . . . . . . . . . . 53

Basic Scanning from Your Computer. . . . . . . . . . . 53

Scanning in Full Auto Mode. . . . . . . . . . . . . . . 53

Scanning in Home Mode. . . . . . . . . . . . . . . . . . 55

Scanning in Office Mode. . . . . . . . . . . . . . . . . . 57

Scanning in Professional Mode. . . . . . . . . . . . . 59

Previewing and Adjusting the Scan Area. . . . . . 61

Various Types of Scanning. . . . . . . . . . . . . . . . . . 63

Scanning a Magazine. . . . . . . . . . . . . . . . . . . . . 63 Scanning Multiple Documents to a PDF File

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Scanning a Photo. . . . . . . . . . . . . . . . . . . . . . . 68

Software Information. . . . . . . . . . . . . . . . . . . . . . 69

Starting Epson Scan Driver. . . . . . . . . . . . . . . . 69

Starting Epson Event Manager. . . . . . . . . . . . . . 70

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User’s Guide

Contents

Personal Stationery

Personal Stationery mode menu list. . . . . . . . . . . . 71

Menu List of Control Panel

Copy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Personal Stationery Mode. . . . . . . . . . . . . . . . . . . 73

Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Quiet Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Wi-Fi Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . 74

Ink Cartridge Information

Replacing Ink Cartridges

Ink Cartridge Safety Instructions, Precautions,

and Specifications. . . . . . . . . . . . . . . . . . . . . . . . . 77

Safety instructions. . . . . . . . . . . . . . . . . . . . . . . 77 Precautions on ink cartridge replacement. . . . . . 77 Ink Cartridge Specifications. . . . . . . . . . . . . . . . 78

Checking the Ink Cartridge Status. . . . . . . . . . . . . 79

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 79 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 80 Using the control panel. . . . . . . . . . . . . . . . . . . 81

Temporary Printing with Black Ink When Color Ink Cartridges or a Photo Black Ink Cartridge are

Expended. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 82

For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 83

Conserving Black Ink When the Cartridge is Low

(For Windows Only). . . . . . . . . . . . . . . . . . . . . . . 85

Replacing an ink cartridge. . . . . . . . . . . . . . . . . . . 85

Maintaining Your Product and

Software

Checking the Print Head Nozzles. . . . . . . . . . . . . . 89

Using the Nozzle Check utility for Windows

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Using the Nozzle Check utility for Mac OS X

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Using the control panel. . . . . . . . . . . . . . . . . . . 90

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . 90

Using the Head Cleaning utility for Windows

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Using the Head Cleaning utility for Mac OS X

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Using the control panel. . . . . . . . . . . . . . . . . . . 92

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 92

Using the Print Head Alignment utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Using the Print Head Alignment utility for

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Using the control panel. . . . . . . . . . . . . . . . . . . 93

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 94 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 94 Using the control panel. . . . . . . . . . . . . . . . . . . 95

Quieter Printer Operations. . . . . . . . . . . . . . . . . . 95

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 95 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 95 Using the control panel. . . . . . . . . . . . . . . . . . . 96

Making Network Service Settings. . . . . . . . . . . . . . 96

Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 97

Cleaning the exterior of the product. . . . . . . . . . 97 Cleaning the interior of the product. . . . . . . . . . 98

Transporting the Product. . . . . . . . . . . . . . . . . . . 98

Checking and Installing Your Software. . . . . . . . . 99

Checking the software installed on your

computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Installing the software. . . . . . . . . . . . . . . . . . . 100

Uninstalling Your Software. . . . . . . . . . . . . . . . . 100

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 101

For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 102

Error Indicators

Troubleshooting for Printing/Copying

Diagnosing the Problem. . . . . . . . . . . . . . . . . . . 105

Checking product status. . . . . . . . . . . . . . . . . 105

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Removing jammed paper from the rear cover

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Removing jammed paper from inside the

product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Removing jammed paper from the paper

cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Preventing paper jams. . . . . . . . . . . . . . . . . . . 110 Reprinting after a paper jam (for Windows

only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 111

Horizontal banding. . . . . . . . . . . . . . . . . . . . . 112 Vertical banding or misalignment. . . . . . . . . . 112 Incorrect or missing colors. . . . . . . . . . . . . . . 113 Blurry or smeared print. . . . . . . . . . . . . . . . . . 113

Miscellaneous Printout Problems. . . . . . . . . . . . . 114

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User’s Guide

Contents

Incorrect or garbled characters. . . . . . . . . . . . . 114 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 114 Printout has a slight slant. . . . . . . . . . . . . . . . . 115 Size or position of copied image is incorrect. . . 115 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 115 Blank pages print. . . . . . . . . . . . . . . . . . . . . . 115 Printed side is smeared or scuffed. . . . . . . . . . 115 Printing is too slow. . . . . . . . . . . . . . . . . . . . . 116

Paper Does Not Feed Correctly. . . . . . . . . . . . . . 116

Paper does not feed. . . . . . . . . . . . . . . . . . . . . 116 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 117 Paper is improperly loaded. . . . . . . . . . . . . . . 117 Paper is not ejected fully or is wrinkled. . . . . . . 117

The Product Does Not Print. . . . . . . . . . . . . . . . 117

All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 117 Lights came on and then went out. . . . . . . . . . 118 Only the power light is on. . . . . . . . . . . . . . . . 118 An ink error is indicated after you replace the cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Increasing the Print Speed (For Windows Only)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Troubleshooting for Scanning

Problems Indicated by Messages on the LCD

screen or Status Light. . . . . . . . . . . . . . . . . . . . . 121

Problems When Starting a Scan. . . . . . . . . . . . . . 121

Using the button. . . . . . . . . . . . . . . . . . . . . . . 122 Using scanning software other than Epson

Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Problems When Feeding Paper. . . . . . . . . . . . . . 123

The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 123 Multiple sheets of paper are fed. . . . . . . . . . . . 123

Problems With Scanning Time. . . . . . . . . . . . . . 123

Problems With Scanned Images. . . . . . . . . . . . . . 123

Scan quality is unsatisfactory. . . . . . . . . . . . . . 123 The scanning area or direction is

unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . 125

Problems Remain After Trying All Solutions. . . . 125

Product Information

System Requirements. . . . . . . . . . . . . . . . . . . . . 126

For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 126

For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 126

Technical Specifications. . . . . . . . . . . . . . . . . . . . 126

Printer specifications. . . . . . . . . . . . . . . . . . . . 126 Scanner specifications. . . . . . . . . . . . . . . . . . . 128 Network interface specification. . . . . . . . . . . . 129 Photo data specifications. . . . . . . . . . . . . . . . . 129

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Environmental. . . . . . . . . . . . . . . . . . . . . . . . 130 Standards and approvals. . . . . . . . . . . . . . . . . 130 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Where To Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . 133

Contacting Epson Support. . . . . . . . . . . . . . . . . . 133

Before Contacting Epson. . . . . . . . . . . . . . . . . 133 Help for Users in Europe. . . . . . . . . . . . . . . . . 134 Help for Users in Australia. . . . . . . . . . . . . . . 134

Index

6

User’s Guide

Introduction

Introduction

Where to Find Information

The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe)

http://support.epson.net/ (outside Europe)

Start Here (paper):

Provides you with information on setting up the product and installing the software.

User’s Guide (PDF):

Provides you with detailed operating, safety, and troubleshooting instructions. See this guide when using this product with a computer, or when using advanced features such as 2 sided copying.

To view the PDF manual, you need Adobe Acrobat Reader 5.0 or later, or Adobe Reader.

Network Guide (PDF):

Provides network administrators with information on both the printer driver and network settings.

Caution, Important and Note

Caution, Important and Note in this manual are indicated as below and have the following meaning.

!Caution

must be followed carefully to avoid bodily injury.

cImportant

must be observed to avoid damage to your equipment.

Note

contain useful tips and restrictions on product operation.

Operating System Versions

In this manual, the following abbreviations are used.

Windows 8 refers to Windows 8 and Windows 8 Pro.

Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate.

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User’s Guide

Introduction

Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.

Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional.

Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x, 10.8.x.

Using Epson Connect Service

Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! For more information about printing and other services, visit the following URL;

https://www.epsonconnect.com/ (Epson Connect portal site) http://www.epsonconnect.eu/ (Europe only)

Note:

You can make network service settings using a Web browser on your computer, smartphone, tablet PC, or laptop that is connected to the same network as the product.

& “Making Network Service Settings” on page 96

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User’s Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product.

Use only the power cord supplied with the product and do not use the cord with any other equipment. Use of other cords with this product or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the product’s guides.

Unplug the product and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the casing damaged; the product does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the product near a wall outlet where the plug can be easily unplugged.

Do not place or store the product outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the product and not to handle the product with wet hands.

Keep this product at least 22 cm away from cardiac pacemakers. Radio waves from this product may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Note:

The following provides safety instructions for ink cartridges. & “Replacing Ink Cartridges” on page 77

Product Advisories and Warnings

Read and follow these instructions to avoid damaging the product or your property. Make sure you keep this guide for future reference.

Setting up/using the product

Do not block or cover the vents and openings in the product.

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User’s Guide

Important Instructions

Use only the type of power source indicated on the product’s label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

If you plan to use the product in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the product.

When connecting the product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place the product by the wall, leave more than 10 cm between the back of the product and the wall. The product will not operate properly if it is tilted at an angle.

When storing or transporting the product, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Allow spaces behind the product for the cables, and space above the product so that you can fully raise the document cover.

Leave enough space in front of the product for the paper to be fully ejected.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the product away from direct sunlight, strong light, or heat sources.

Do not insert objects through the slots in the product.

Do not put your hand inside the product or touch the ink cartridges during printing.

Do not touch the white flat cable inside the product.

Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire.

Do not move the print head by hand; otherwise, you may damage the product.

Always turn the product off using the P button. Do not unplug the product or turn off the power at the outlet until the LCD screen has turned off completely.

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User’s Guide

Important Instructions

Before transporting the product, make sure that the print head is in the home (far right) position and the ink cartridges are in place.

Be careful not to trap your fingers when closing the scanner unit.

If you are not going to use the product for a long period, be sure to unplug the power cord from the electrical outlet.

Do not press too hard on the scanner glass when placing the originals.

During the life of your product it may be necessary to replace the waste ink pad when it has become full. Whether and how often this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the product performs. Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing. The need for replacement of the pad does not mean that your product has ceased to operate in accordance with its specifications. The replacement of this part is a routine product servicing activity within the product’s specification and is not a problem which requires repair. The Epson warranty does not therefore cover the cost of this replacement. If your product needs the pad replacing this can be performed for you by any authorised Epson service provider. It is not a user-serviceable part.

Using the product with a wireless connection

Do not use this product inside medical facilities or near medical equipment. Radio waves from this product may adversely affect the operation of electrical medical equipment.

Do not use this product near automatically controlled devices such as automatic doors or fire alarms. Radio waves from this product may adversely affect these devices, and could lead to accidents due to malfunction.

Using the LCD screen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth to clean the LCD Screen. Do not use liquid or chemical cleansers.

The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Handling ink cartridges

& “Replacing Ink Cartridges” on page 77

Restrictions on Copying

Observe the following restrictions in order to ensure the responsible and legal use of the product.

Copying of the following items is prohibited by law:

Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities

Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage

11

User’s Guide

Important Instructions

Government-issued revenue stamps, and securities issued according to legal procedure

Exercise caution when copying the following items:

Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc.

Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Note:

Copying these items may also be prohibited by law.

Responsible use of copyrighted materials:

Products can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

12

User’s Guide

Getting to Know Your Product

Getting to Know Your Product

Available features for your product

Check what is available for your product.

Print

Copy

Scan

Wi-Fi

Epson Connect services

Email Print

 

 

 

Remote Print Driver

 

 

 

iPrint*

 

 

Other companies’ services

AirPrint

 

 

 

Google Cloud Print

 

 

PictBridge

WLAN

 

 

* Epson iPrint is an application for iOS and Android. Using Epson iPrint, you can wirelessly print and scan from your smartphone or tablet. For more information, visit the following website.

http://ipr.to/a

Product Parts

Note:

The illustrations in this manual are from a similar product model. Although they may differ from your actual product, the method of operation is the same.

13

User’s Guide

Getting to Know Your Product

a.Document cover

b.Paper cassette*

c.Front cover*

d.Control panel

* See the following illustration for details.

a.Output tray

b.Paper cassette

c.Front cover

d.Edge guides

a.Document mat

b.Scanner glass

14

User’s Guide

Getting to Know Your Product

a.Scanner unit

b.Print head / Ink cartridge holder

a.AC inlet

b.Rear cover

c.USB port

Guide to the Control Panel

Note:

Although the control panel design and what displayed on the LCD screen such as menu names and option names may differ from your actual product, the method of operation is the same.

15

User’s Guide

Getting to Know Your Product

Button and LCD

 

Buttons

Function

 

 

 

 

a

 

 

Turns the product on or off.

 

 

 

 

 

 

b

 

 

Displays the Home menu.

 

 

 

c

-

LCD screen (1.44-inch)

d, Press l, u, r, d to select menus. Press OK to confirm the setting you have selected and go to next

OK screen.

e

Starts copying/printing/scanning.

 

 

 

 

f

Stops the current operation or initializes the current settings.

 

This also allows you to return to the previous screen.

Network status icon

An icon displayed at the upper left on the LCD screen. Shows the network status.

Icons Status

Wi-Fi network error/searching

Connected to a Wi-Fi network (signal strength: Fair)

Connected to a Wi-Fi network (signal strength: Good)

Connected to a Wi-Fi network (signal strength: Excellent)

Indicates Ad Hoc Connection is on

Displays the printer is connected via Simple AP mode

Displays the printer is connected via Wi-Fi Direct mode

Processing a Wi-Fi connection

Lights

Lights Function

On when the product is on.

Flashes when the product is receiving data, printing/copying/scanning, replacing an ink cartridge, charging ink, or cleaning the print head.

16

User’s Guide

Paper and Media Handling

Paper and Media Handling

Introduction to Using, Loading, and Storing Media

You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink.

Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.

When loading special paper distributed by Epson, read the instruction sheets packed with the paper first and keep the following points in mind.

Note:

Load the paper into the paper cassette printable side down. The printable side is usually whiter or glossier. See the instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the correct loading direction.

If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause ink to smear on your prints.

Storing paper

Return unused paper to the original package as soon as you finish printing. When handling special media, Epson recommends storing your prints in a resealable plastic bag. Keep unused paper and prints away from high temperature, humidity, and direct sunlight.

Selecting Paper

The table below lists supported papers. Loading capacity and borderless print availability varies by paper as shown.

17

User’s Guide

Paper and Media Handling

Media Type

Size

Loading capacity

Borderless printing*5

 

 

(sheets)

 

 

 

 

 

Plain paper*1

Letter*2

up to 11 mm

-

 

A4*2

up to 11 mm

-

 

B5*2

up to 11 mm

-

 

A5*2

up to 11 mm

-

 

A6*3

up to 2 mm

-

 

Legal*4

1

-

 

User defined size

1

-

 

 

 

 

Envelope

#10

10

-

 

 

 

 

 

DL

10

-

 

 

 

 

 

C6

10

-

 

 

 

 

Epson Bright White Ink Jet Paper

A4*2

80

-

Epson Photo Quality Ink Jet Paper

A4

80

-

 

 

 

 

Epson Matte Paper-Heavyweight

A4

20

 

 

 

 

 

Epson Double-Sided Matte Paper

A4*4

1

 

Epson Photo Paper

A4

20

 

 

 

 

 

 

10 × 15 cm (4 × 6 in.)

20

 

 

 

 

 

 

13 × 18 cm (5 × 7 in.)

20

 

 

 

 

 

Epson Premium Glossy Photo Paper

A4

20

 

 

 

 

 

 

10 × 15 cm (4 × 6 in.)

20

 

 

 

 

 

 

13 × 18 cm (5 × 7 in.)

20

 

 

 

 

 

 

16:9 wide size

20

 

 

(102 × 181mm)

 

 

 

 

 

 

Epson Premium Semigloss Photo Paper

A4

20

 

 

 

 

 

 

10 × 15 cm (4 × 6 in.)

20

 

 

 

 

 

Epson Photo Paper Glossy

A4

20

 

 

 

 

 

 

10 × 15 cm (4 × 6 in.)

20

 

 

 

 

 

 

13 × 18 cm (5 × 7 in.)

20

 

 

 

 

 

Epson Ultra Glossy Photo Paper

A4

20

 

 

 

 

 

 

10 × 15 cm (4 × 6 in.)

20

 

 

 

 

 

 

13 × 18 cm (5 × 7 in.)

20

 

 

 

 

 

18

User’s Guide

Paper and Media Handling

Media Type

Size

Loading capacity

Borderless printing*5

 

 

 

(sheets)

 

 

 

 

 

Epson Glossy Photo Paper

A4

20

 

 

 

 

 

 

 

10

× 15 cm (4 × 6 in.)

20

 

 

 

 

 

 

 

13

× 18 cm(5 × 7 in.)

20

 

 

 

 

 

Epson Iron-On Cool Peel Transfer Paper

A4

1

-

 

 

 

 

Epson Photo Stickers

A6

1

-

 

 

 

 

 

*1 Paper with a weight of 64 g/m2 (17 lb) to 90 g/m2 (24 lb).

*2 The loading capacity for manual 2-sided printing is 30 sheets. *3 The loading capacity for manual 2-sided printing is 20 sheets. *4 The loading capacity for manual 2-sided printing is 1 sheet.

*5 Borderless printing is not available for 2-sided printing.

Note:

The availability of paper varies by location.

Paper type settings on the LCD screen

The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.

For this paper

LCD paper type

 

 

Plain paper*

Plain Paper

 

 

Epson Bright White Ink Jet Paper*

Plain Paper

 

 

Epson Ultra Glossy Photo Paper

Ultra Glossy

 

 

Epson Premium Glossy Photo Paper

Prem. Glossy

 

 

Epson Premium Semigloss Photo Paper

Prem. Glossy

 

 

Epson Photo Paper Glossy

Glossy

 

 

Epson Glossy Photo Paper

Glossy

 

 

Epson Photo Paper

Photo Paper

 

 

Epson Photo Quality Ink Jet Paper

Matte

 

 

Epson Matte Paper–Heavyweight

Matte

 

 

Epson Double-Sided Matte Paper

Matte

 

 

Epson Photo Stickers

PhotoSticker16

 

 

* You can perform 2-sided printing with this paper.

 

19

User’s Guide

Paper and Media Handling

Paper type settings from the printer driver

The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.

For this paper

Printer driver paper type

 

 

Plain paper*

plain papers

 

 

Epson Bright White Ink Jet Paper*

plain papers

 

 

Epson Iron-On Cool Peel Transfer Paper

plain papers

 

 

Epson Ultra Glossy Photo Paper*

Epson Ultra Glossy

 

 

Epson Premium Glossy Photo Paper*

Epson Premium Glossy

 

 

Epson Premium Semigloss Photo Paper*

Epson Premium Semigloss

 

 

Epson Photo Paper Glossy*

Photo Paper Glossy

 

 

Epson Glossy Photo Paper*

Epson Glossy

 

 

Epson Photo Paper*

Epson Photo

 

 

Epson Photo Quality Ink Jet Paper*

Epson Photo Quality Ink Jet

 

 

Epson Matte Paper – Heavyweight*

Epson Matte

 

 

Epson Double-Sided Matte Paper*

Epson Matte

 

 

Epson Photo Stickers*

Epson Photo Stickers

 

 

Envelopes

Envelope

 

 

* These paper types are compatible with Exif Print and PRINT Image Matching. For more information, refer to the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.

Note:

The availability of special media varies by location. For the latest information on media available in your area, contact Epson support.

& “Technical Support Web Site” on page 133

20

Epson NPD4919-00 User Manual

User’s Guide

Paper and Media Handling

Loading Paper

Into the paper cassette

A Open the front cover and pull out the paper cassette.

Note:

If the output tray has been ejected, close it before pulling out the paper cassette.

B Slide the edge guides to the sides of the paper cassette.

C Slide the edge guide to adjust to the paper size you will use.

Note:

If you are loading envelopes, skip this step.

21

User’s Guide

Paper and Media Handling

D Load paper toward the edge guide with printable side face-down, and check that the paper is not sticking out from the end of the cassette.

Note:

Fan and align the edges of the paper before loading.

For plain paper, do not load paper above the line just under the arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

& “Selecting Paper” on page 17

When loading a Photo Stickers sheet, place it face down. Do not use the loading support sheet that came with the Photo Stickers.

Load envelopes short edge first with the flap facing up and to the left. Next, check that the envelopes are not sticking out from the end of the cassette.

22

User’s Guide

Paper and Media Handling

Note:

The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopes exceeds 11 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.

& “Selecting Paper” on page 17

Do not use envelopes that are curled or folded.

Flatten the envelope and the flaps before loading.

Flatten the leading edge of the envelope before loading.

Avoid using envelopes that are too thin, as they may curl during printing.

Align the edges of the envelopes before loading.

E Slide the edge guides to the edges of the paper.

Slide the edge guides to the edges of the envelopes.

F Keep the cassette flat and insert it back into the product carefully and slowly.

23

User’s Guide

Paper and Media Handling

G Pull out the output tray.

Note:

Leave enough space in front of the product for the paper to be fully ejected.

Do not remove or insert the paper cassette while the product is operating.

Loading a legal paper or longer than A4 size paper

A Open the front cover and remove the paper cassette.

B Load paper toward the d arrow mark in the end of the paper cassette with printable face-down. Load one sheet at a time and leave the end of the paper protruding from the paper cassette.

24

User’s Guide

Paper and Media Handling

C Keep the cassette flat and insert it back into the product carefully and slowly.

Placing Originals

A Open the document cover.

B Place your original face-down on the scanner glass, and slide it to the front-right corner.

Note:

When performing double-sided printing using the 1>2 Sided function, place the second sheet in the same way when you are instructed to do so.

See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan.

&“The edges of your original are not scanned” on page 125

&“Multiple documents are scanned into a single file” on page 125

C Close the cover gently.

25

User’s Guide

Paper and Media Handling

Placing photos

Place photos 5 mm apart.

Note:

You can copy one photo or multiple photos of different sizes at the same time, as long as they are larger than 30 x 40 mm.

Placing a book

You can copy two pages of a book on a single side or both sides of one sheet of paper. Select A4, Book/2-up or Book/ 2-Sided from the Layout menu, and then place the book as shown below.

A4, Book/2-up

Book/2-Sided

26

User’s Guide

Paper and Media Handling

Note:

Close the document cover to avoid direct light, such as fluorescent lights, when scanning. Otherwise, the light may affect the scanning result.

Placing originals for 2-up copying (Layout copying)

Place the first sheet on the scanner glass, and then place the second sheet when you are instructed to do so.

Note:

You can copy four A4 sheets on both sides of one sheet of paper by selecting both 1>2-Sided and A4, 2-up Copy. Place the first and second sheets as shown above, and then place the third and fourth sheets in the same way.

If you want to copy two pages of a book on one sheet of paper, see the following section. & “Placing a book” on page 26

27

User’s Guide

Copying

Copying

Copying Documents

Basic copying

Follow the steps below to copy documents.

A B C D E F G H

Load paper in the paper cassette.

& “Into the paper cassette” on page 21

Place original.

& “Placing Originals” on page 25

Enter Copy mode from the Home menu.

Press u or d to set the number of copies.

Set the color.

Press OK to display the copy menus.

Select Settings to display the list of copy setting and then press d.

Select the appropriate copy settings such as paper size, paper type, and quality. Use u or d to select a setting item and use l or r to change the setting. Press OK to save the changes.

Note:

You can make various layout copies such as 2-sided copy, 2-up copy, and so on. Change the 2-sided or layout settings as necessary.

I Press x to start copying.

2-Sided copying

With duplex copying, you can create double-sided or single-sided copies from single-sided originals. Follow the instructions below to perform duplex copying.

A

Load paper in the paper cassette.

 

& “Into the paper cassette” on page 21

28

User’s Guide

Copying

B Place original.

&“Placing Originals” on page 25

&“Placing a book” on page 26

C D E F G H I

Enter Copy mode from the Home menu.

Press u or d to set the number of copies.

Set the color.

Press OK to display the copy menus.

Select Settings to display the list of copy setting and then press d.

Select 2-Sided Copying.

Select the type of 2-sided copying to use l or r.

Setting

Description

 

 

1>1-Sided

Normal copying.

 

 

1>2-Sided

Two single-sided originals are printed onto each side of a single sheet of paper.

 

 

J Makechanges.the appropriate settings for Doc. Orientation, or Binding Margin to use l or r. Press OK to save the

Setting

Description

 

 

Doc. Orientation

Specifies the orientation of your originals.

 

 

Binding Margin

Specifies the binding direction of your prints.

 

 

Note:

Depending on the settings for 2-Sided Copying and Layout, these menus may not be available.

K Press x to start copying.

Layout copying

With the layout function, you can copy two single-sided originals onto a single page.

A

Load paper in the paper cassette.

 

& “Into the paper cassette” on page 21

29

User’s Guide

Copying

B

C D E F G H

Place original.

&“Placing a book” on page 26

&“Placing originals for 2-up copying (Layout copying)” on page 27

Enter Copy mode from the Home menu.

Press OK to display the copy menus.

Select Settings to display the list of copy setting and then press d.

Select Layout.

Select A4, 2-up Copy to use l or r. Press OK to save the changes.

Press x to start copying.

Copy Mode Menu List

Refer to the section below for the Copy mode menu list. & “Copy Mode” on page 72

30

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