Epson Expression Home XP-345 User Manual

0 (0)

User's Guide

NPD5449-00 EN

User's Guide

Copyright

Copyright

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

© 2016 Seiko Epson Corporation. All rights reserved.

The contents of this manual and the specifications of this product are subject to change without notice.

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User's Guide

Trademarks

Trademarks

EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.

PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.

Epson Scan 2 software is based in part on the work of the Independent JPEG Group.

libtiff

Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

SDXC Logo is a trademark of SD-3C, LLC.

Microsoft®, Windows®, and Windows Vista®are registered trademarks of Microsoft Corporation.

Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.

Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.

Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Intel® is a registered trademark of Intel Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

3

User's Guide

Contents

Contents

Copyright

Trademarks

About This Manual

Introduction of Manuals. . . . . . . . . . . . . . . . . . . . . 8

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 8

Descriptions Used in this Manual. . . . . . . . . . . . . . . 9

Operating System References. . . . . . . . . . . . . . . . . . 9

Important Instructions

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 10

Printer Advisories and Warnings. . . . . . . . . . . . . . 11

Advisories and Warnings for Setting Up/

Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . 11 Advisories and Warnings for Using the

Printer with a Wireless Connection. . . . . . . . . . . 12 Advisories and Warnings for Using Memory Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Protecting Your Personal Information. . . . . . . . . . . 12

Printer Basics

Part Names and Functions. . . . . . . . . . . . . . . . . . . 13

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Guide to the LCD Screen. . . . . . . . . . . . . . . . . . 15

Network Settings

Network Connection Types. . . . . . . . . . . . . . . . . . 19

Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 19

Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 19

Connecting to a Computer. . . . . . . . . . . . . . . . . . . 20

Connecting to a Smart Device. . . . . . . . . . . . . . . . 22

Making Wi-Fi Settings from the Control Panel. . . . .22

Making Wi-Fi Settings Manually. . . . . . . . . . . . . 22 Making Wi-Fi Settings by Push Button Setup. . . . 23 Making Wi-Fi Settings by PIN Code Setup

(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Making Wi-Fi Direct (Simple AP)

Connection Settings. . . . . . . . . . . . . . . . . . . . . .25

Checking the Network Connection Status. . . . . . . . 25

Checking the Network Status Using Network

Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing a Network Connection Report. . . . . . . . 26

Printing a Network Status Sheet. . . . . . . . . . . . . 29

Replacing or Adding New Access Points. . . . . . . . . 30

Changing the Connection Method to a Computer. . 30

Disabling Wi-Fi from the Control Panel. . . . . . . . . .32

Disconnecting Wi-Fi Direct (Simple AP)

connection from the Control Panel. . . . . . . . . . . . . 32

Restoring the Network Settings from the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Loading Paper

Paper Handling Precautions. . . . . . . . . . . . . . . . . . 33

Available Paper and Capacities. . . . . . . . . . . . . . . . 34

List of Paper Types. . . . . . . . . . . . . . . . . . . . . . . 35

Loading Paper in the Rear Paper Feed. . . . . . . . . . . 35

Placing Originals

Placing Originals on the Scanner Glass. . . . . . . . . . 39

How to Place Various Originals. . . . . . . . . . . . . . . .40

Placing Originals for 2-Up Layout. . . . . . . . . . . .40 Placing a Double-Page Spread for 2-Up Layout. . 40 Placing Multiple Photos for Scanning. . . . . . . . . 41

Inserting a Memory Card

Supported Memory Cards. . . . . . . . . . . . . . . . . . . 42

Inserting and Removing a Memory Card. . . . . . . . .42

Printing

Printing from the Control Panel. . . . . . . . . . . . . . . 44

Printing Photos by Selecting from a Memory

Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Printing Lined Paper, Calendars, and

Original Writing Paper. . . . . . . . . . . . . . . . . . . .45 DPOF Printing. . . . . . . . . . . . . . . . . . . . . . . . . 46 Menu Options for Print Photos Mode. . . . . . . . . 46

Printing from a Computer. . . . . . . . . . . . . . . . . . . 46

Printing Basics - Windows. . . . . . . . . . . . . . . . . 46 Printing Basics - Mac OS X. . . . . . . . . . . . . . . . .48 Printing on 2-Sides (for Windows only). . . . . . . .50 Printing Several Pages on One Sheet. . . . . . . . . . 51 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .52

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User's Guide

Contents

Printing Multiple Files Together (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 54 Printing One Image on Multiple Sheets to

Create a Poster (for Windows Only). . . . . . . . . . 55 Printing Using Advanced Features. . . . . . . . . . . 61 Printing Photos Using Epson Easy Photo Print. . 63

Printing from Smart Devices. . . . . . . . . . . . . . . . . 64

Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 64

Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 66

Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 66

Canceling Printing - Printer Button. . . . . . . . . . .66

Canceling Printing - Windows. . . . . . . . . . . . . . 67

Canceling Printing - Mac OS X. . . . . . . . . . . . . . 67

Copying

Menu Options for Copy Mode. . . . . . . . . . . . . . . . 68

Scanning

Scanning Using the Control Panel. . . . . . . . . . . . . .71

Scanning to a Computer. . . . . . . . . . . . . . . . . . .71 Scanning to a Computer (WSD). . . . . . . . . . . . . 72

Scanning from a Computer. . . . . . . . . . . . . . . . . . .74

Scanning Using Epson Scan 2. . . . . . . . . . . . . . . 74

Scanning from Smart Devices. . . . . . . . . . . . . . . . .80

Installing Epson iPrint. . . . . . . . . . . . . . . . . . . . 80

Scanning Using Epson iPrint. . . . . . . . . . . . . . . 80

Replacing Ink Cartridges

Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 82

Checking the Ink Levels - Control Panel. . . . . . . 82

Checking the Ink Levels - Windows. . . . . . . . . . .82

Checking the Ink Levels - Mac OS X. . . . . . . . . . 82

Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . . .82

Ink Cartridge Handling Precautions. . . . . . . . . . . . 83

Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . . 85

Temporarily Printing with Black Ink. . . . . . . . . . . . 88

Temporarily Printing with Black Ink - Windows. 90 Temporarily Printing with Black Ink -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Conserving Black Ink when the Black Ink Is

Low (for Windows Only). . . . . . . . . . . . . . . . . . . . 92

Maintaining the Printer

Checking and Cleaning the Print Head. . . . . . . . . . 93

Checking and Cleaning the Print Head -

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 93

Checking and Cleaning the Print Head -

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Checking and Cleaning the Print Head -

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 94

Aligning the Print Head - Control Panel. . . . . . . 95

Aligning the Print Head - Windows. . . . . . . . . . .95

Aligning the Print Head - Mac OS X. . . . . . . . . . 96

Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . . 96

Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . . .97

Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Saving Power - Control Panel. . . . . . . . . . . . . . . 97

Saving Power - Windows. . . . . . . . . . . . . . . . . . 98

Saving Power - Mac OS X. . . . . . . . . . . . . . . . . . 98

Menu Options for Setup Mode

Menu Options for Ink Levels. . . . . . . . . . . . . . . . . 99

Menu Options for Maintenance. . . . . . . . . . . . . . . 99

Menu Options for Printer Setup. . . . . . . . . . . . . . 100

Menu Options for Network Settings. . . . . . . . . . . 100

Menu Options for Epson Connect Services. . . . . . 101

Menu Options for Google Cloud Print Services. . . 102

Menu Options for File Sharing. . . . . . . . . . . . . . . 102

Menu Options for Firmware Update. . . . . . . . . . . 103

Menu Options for Restore Default Settings. . . . . . 103

Network Service and Software

Information

Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 104

Web Conf ig. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Running Web Config on a Web Browser. . . . . . 105 Running Web Conf ig on Windows. . . . . . . . . . 105 Running Web Conf ig on Mac OS X. . . . . . . . . . 105

Windows Printer Driver. . . . . . . . . . . . . . . . . . . . 106

Guide to Windows Printer Driver. . . . . . . . . . . 107 Making Operation Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 109

Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . 109

Guide to Mac OS X Printer Driver. . . . . . . . . . .110 Making Operation Settings for the Mac OS X Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 111

Epson Scan 2 (Scanner Driver). . . . . . . . . . . . . . . 112

Epson Event Manager. . . . . . . . . . . . . . . . . . . . . .112

Epson Easy Photo Print. . . . . . . . . . . . . . . . . . . . 113

E-Web Print (for Windows Only). . . . . . . . . . . . . 113

Easy Photo Scan. . . . . . . . . . . . . . . . . . . . . . . . . .114

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User's Guide

Contents

EPSON Sof tware Updater. . . . . . . . . . . . . . . . . . . 114

Uninstalling Applications. . . . . . . . . . . . . . . . . . . 115

Uninstalling Applications - Windows. . . . . . . . .115

Uninstalling Applications - Mac OS X. . . . . . . . 116

Installing Applications. . . . . . . . . . . . . . . . . . . . . 116

Updating Applications and Firmware. . . . . . . . . . 117

Updating the Printer's Firmware using the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .117

Solving Problems

Checking the Printer Status. . . . . . . . . . . . . . . . . .119

Checking Error Codes on the LCD Screen. . . . . 119 Checking the Printer Status - Windows. . . . . . . 120 Checking Printer Status - Mac OS X. . . . . . . . . 120

Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 121

Removing Jammed Paper from the Rear

Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Removing Jammed Paper from the Output Tray 121 Removing Jammed Paper from Inside the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 123

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 123 Several Sheets of Paper are Fed at a Time. . . . . . 124 No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . 124 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 124

Power and Control Panel Problems. . . . . . . . . . . . 124

Power Does Not Turn On. . . . . . . . . . . . . . . . . 124

Power Does Not Turn Of f. . . . . . . . . . . . . . . . . 124

LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 124

Cannot Print from a Computer. . . . . . . . . . . . . . . 124

When You Cannot Make Network Settings. . . . . . 125

Cannot Connect from Devices Even Though Network Settings are No Problem. . . . . . . . . . . 125 Checking the SSID Connected to the Printer. . . 127 Checking the SSID for the Computer. . . . . . . . .127

Suddenly the Printer Cannot Print over a

Network Connection. . . . . . . . . . . . . . . . . . . . . . 128

Suddenly the Printer Cannot Print Using a USB

Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Cannot Print from an iPhone or iPad. . . . . . . . . . 129

Printing is Paused. . . . . . . . . . . . . . . . . . . . . . . . 129

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 129

Printout is Scuf fed or Color is Missing. . . . . . . .129 Banding or Unexpected Colors Appear. . . . . . . 130 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .130

Blurry Prints, Vertical Banding, or

Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .131 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .131 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 132 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 132 Images or Photos are Printed in Unexpected

Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Colors Differ from What You See on the

Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Cannot Print Without Margins. . . . . . . . . . . . . 133 Edges of the Image are Cropped During

Borderless Printing. . . . . . . . . . . . . . . . . . . . . .133 The Position, Size, or Margins of the Printout

Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 134 Printed Characters Are Incorrect or Garbled. . . 134 T he Printed Image Is Inverted. . . . . . . . . . . . . . 134 Mosaic-Like Patterns in the Prints. . . . . . . . . . .134 Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image. . . . . . . . . . .135 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 135 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 135 The Printout Problem Could Not be Cleared. . . 135

Other Printing Problems. . . . . . . . . . . . . . . . . . . 136

Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 136 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .136 Cannot Cancel Printing from a Computer

Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 136

Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 137

Cannot Start Scanning when Using the

Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .137

Scanned Image Problems. . . . . . . . . . . . . . . . . . . 138

Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 138

T he Image Quality Is Rough. . . . . . . . . . . . . . . 138 Offset Appears in the Background of Images. . . 138 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 138 Moiré Patterns (Web-Like Shadows) Appear. . . 139 Cannot Scan the Correct Area on the

Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .139 Cannot Preview in T humbnail. . . . . . . . . . . . . 139 Text is Not Recognized Correctly when

Saving as a Searchable PDF. . . . . . . . . . . . . . . .140 Cannot Solve Problems in the Scanned Image. . 140

Other Scanning Problems. . . . . . . . . . . . . . . . . . . 141

Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 141 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 141

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User's Guide

Contents

Slight Electric Shock when Touching the

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Operation Sounds Are Loud. . . . . . . . . . . . . . . 141 Cannot Save the Data to a Memory Card. . . . . .142 Application Is Blocked by a Firewall (for

Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 142 "?" Is Displayed on the Photo Selection Screen. . 142

Appendix

Technical Specif ications. . . . . . . . . . . . . . . . . . . . 143

Printer Specif ications. . . . . . . . . . . . . . . . . . . . 143 Scanner Specif ications. . . . . . . . . . . . . . . . . . . 144 Interface Specif ications. . . . . . . . . . . . . . . . . . . 144 Network Function List. . . . . . . . . . . . . . . . . . . 144 Wi-Fi Specif ications. . . . . . . . . . . . . . . . . . . . . 146 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 146 Supported T hird Party Services. . . . . . . . . . . . . 146 External Storage Device Specif ications. . . . . . . .147 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Electrical Specif ications. . . . . . . . . . . . . . . . . . 148 Environmental Specif ications. . . . . . . . . . . . . . 148 System Requirements. . . . . . . . . . . . . . . . . . . . 149

Regulatory Information. . . . . . . . . . . . . . . . . . . . 149

Standards and Approvals. . . . . . . . . . . . . . . . . 149 Restrictions on Copying. . . . . . . . . . . . . . . . . . 149

Transporting the Printer. . . . . . . . . . . . . . . . . . . . 150

Accessing a Memory Card From a Computer. . . . .152

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 153

Technical Support Web Site. . . . . . . . . . . . . . . .153

Contacting Epson Support. . . . . . . . . . . . . . . . 153

7

User's Guide

About This Manual

About This Manual

Introduction of Manuals

The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications.

Start Here (paper manual)

Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

User's Guide (digital manual)

This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

Digital manual

Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “EPSON Software Updater” on page 114

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

& Related Information

Links to related sections.

8

User's Guide

About This Manual

Descriptions Used in this Manual

Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.

Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.

Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

Microsoft® Windows® 10 operating system

Microsoft® Windows® 8.1 operating system

Microsoft® Windows® 8 operating system

Microsoft® Windows® 7 operating system

Microsoft® Windows Vista® operating system

Microsoft® Windows® XP operating system

Microsoft® Windows® XP Professional x64 Edition operating system

Mac OS X

In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".

9

User's Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

Be sure your AC power cord meets the relevant local safety standard.

Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.

Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.

If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.

If ink gets on your skin, wash the area thoroughly with soap and water.

If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

If ink gets into your mouth, see a doctor right away.

Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.

Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage.

Keep ink cartridges out of the reach of children.

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User's Guide

Important Instructions

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

Do not block or cover the vents and openings in the printer.

Use only the type of power source indicated on the printer's label.

Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

Avoid electrical outlets controlled by wall switches or automatic timers.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.

When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.

Allow space above the printer so that you can fully raise the document cover.

Leave enough space in front of the printer for the paper to be fully ejected.

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.

Do not insert objects through the slots in the printer.

Do not put your hand inside the printer during printing.

Do not touch the white flat cable inside the printer.

Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.

Do not move the print head by hand; otherwise, you may damage the printer.

Be careful not to trap your fingers when closing the scanner unit.

Do not press too hard on the scanner glass when placing the originals.

Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.

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User's Guide

Important Instructions

Before transporting the printer, make sure that the print head is in the home (far right) position and the ink cartridges are in place.

If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Using Memory Cards

Do not remove a memory card or turn off the printer while the memory card light is flashing.

The methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with your memory card for details.

Use only memory cards compatible with the printer.

Related Information

& “Supported Memory Card Specifications” on page 147

Advisories and Warnings for Using the LCD Screen

The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.

Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.

The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Setup > Restore Default Settings > All Settings on the control panel.

12

User's Guide

Printer Basics

Printer Basics

Part Names and Functions

A

Edge guide

Feeds the paper straight into the printer. Slide to the edges of the paper.

 

 

 

B

Rear paper feed

Loads paper.

 

 

 

C

Paper support

Supports loaded paper.

 

 

 

D

Feeder guard

Prevents foreign substance from entering the printer. Usually keep this guard

 

 

closed.

 

 

 

E

Output tray

Holds the ejected paper. Before printing, raise the stopper to prevent the

 

 

ejected paper from falling off the tray.

 

 

 

F

Control panel

Operates the printer.

 

 

 

B

A

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User's Guide

 

 

Printer Basics

 

 

 

A

Memory card slot

Insert a memory card.

 

 

 

B

Ink cartridge holder

Install the ink cartridges. Ink is ejected from the print head nozzles underneath.

 

 

 

A

Document cover

Blocks external light while scanning.

 

 

 

B

Scanner glass

Place the originals.

 

 

 

C

Scanner unit

Scans placed originals. Open when replacing ink cartridges or removing

 

 

jammed paper inside the printer.

 

 

 

A

B

A

AC inlet

Connects the power cord.

 

 

 

B

USB port

Connects a USB cable.

 

 

 

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User's Guide

Printer Basics

Control Panel

You can change the angle of the control panel.

To lower the control panel, squeeze the lever on the back of the panel as shown below.

Buttons

A

 

Turns the printer on or off.

 

 

Do not turn off while the power light is flashing (while the printer is operating or processing

 

 

data).

 

 

Unplug the power cord when the power light is off.

 

 

 

B

 

Displays the home screen.

 

 

 

C

u d l r OK

Use the u d l r buttons to select a menu, and press the OK button to run the selected menu.

 

 

 

D

 

Stops the current operation or returns to the previous screen.

 

 

 

E

 

Starts an operation such as printing or copying.

 

 

 

Guide to the LCD Screen

Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons.

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User's Guide

Printer Basics

Guide to the Home Screen

The following icons and menus are displayed on the home screen.

A

Icons that show the network status are displayed.

 

 

 

 

 

Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is

 

 

searching for a wireless (Wi-Fi) network connection.

 

 

 

 

 

Indicates that the printer is connected to a wireless (Wi-Fi) network.

 

 

The number of bars indicates the signal strength of the connection. The more bars there are,

 

 

the stronger the connection.

 

 

 

 

 

Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless

 

 

network connection.

 

 

 

 

 

Indicates that Wi-Fi Direct is enabled.

 

 

 

 

 

Indicates that Wi-Fi Direct is disabled.

 

 

 

B

When l and r are displayed, you can scroll right or left by pressing the l or r button.

 

 

C

Function icons and names are displayed as mode icons.

 

 

 

 

Copy

Enters Copy mode that allows you to copy a document.

 

 

 

 

Print Photos

Enters Print Photos mode that allows you to print photos on your memory card.

 

 

 

 

Scan

Enters Scan mode that allows you to scan a document or a photo.

 

 

 

 

Personal

Enters Personal Stationery mode that allows you to print original items, such as ruled paper

 

Stationery

and calendars, using the photos on your memory card.

 

 

 

 

Quiet Mode

Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However,

 

 

enabling this may reduce print speed. Depending on the paper type and print quality settings

 

 

you selected, there may be no difference in the printer's noise level.

 

 

This is a shortcut to the following menu.

 

 

Setup > Printer Setup > Quiet Mode

 

 

 

 

Setup

Enters Setup mode that allows you to make maintenance, printer setup, and network settings.

 

 

 

 

Wi-Fi Setup

Displays menus that allow you to set up the printer for use on a wireless network. This is a

 

 

shortcut to the following menu.

 

 

Setup > Network Settings > Wi-Fi Setup

 

 

 

D

Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.

 

 

 

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User's Guide

Printer Basics

Entering Characters

To enter characters and symbols for network settings from the control panel, use the u, d, l, and r buttons.

Press the u or d button to select the character you want to enter, and then press the r button to move the cursor to the next input position. When you have finished entering characters, press the OK button.

The displayed screen varies depending on the setting items. The following is the screen for entering the password for your Wi-Fi network.

Icons

Descriptions

 

 

 

Switches the character type.

 

ABC: Uppercase characters

 

abc: Lowercase characters

 

123: Numbers and symbols

 

 

u d

Selects the character to be entered.

rMoves the cursor to the right.

lDeletes a character to the left (backspace).

OK

Enters the selected characters.

 

 

 

Returns to the previous screen.

Entering the Practice String "13By"

1.Press the button twice to switch the character type to 123.

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User's Guide

Printer Basics

2.Press the u button twice to select "1".

3.Press the r button once to move the cursor, and then press the u button four times to select "3".

4.Press the r button once to move the cursor, and then press the button to switch the character type to

ABC. Press the u button twice to select "B".

5.Press the r button once to move the cursor, and then press the button to switch the character type to abc. Press the d button twice to select "y".

6.Press the OK button.

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User's Guide

Network Settings

Network Settings

Network Connection Types

Wi-Fi Connection

Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.

Related Information

&“Connecting to a Computer” on page 20

&“Connecting to a Smart Device” on page 22

&“Making Wi-Fi Settings from the Control Panel” on page 22

Wi-Fi Direct (Simple AP) Connection

Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.

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User's Guide

Network Settings

Note:

Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.

The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.

Related Information

& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 25

Connecting to a Computer

We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.

Setting up from the website

Access the following website, and then enter the product name. http://epson.sn

Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.

Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

Insert the software disc into the computer, and then follow the on-screen instructions.

Selecting the Connection Methods

Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.

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Epson Expression Home XP-345 User Manual

User's Guide

Network Settings

Windows

Select the connection type and then click Next.

Mac OS X

Select the connection type.

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User's Guide

Network Settings

Follow the on-screen instructions. The necessary software is installed.

Connecting to a Smart Device

You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.

http://epson.sn > Setup

Note:

If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

Making Wi-Fi Settings from the Control Panel

You can make network settings from the printer's control panel. After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart phone, tablet, and so on.)

Related Information

&“Making Wi-Fi Settings Manually” on page 22

&“Making Wi-Fi Settings by Push Button Setup” on page 23

&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 24

&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 25

Making Wi-Fi Settings Manually

You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.

Note:

If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.

1.Select Wi-Fi Setup on the home screen, and then press the OK button.

2.Select Wi-Fi (Recommended), and then press the OK button.

3.Press the OK button.

4.Select Wi-Fi Setup Wizard, and then press the OK button.

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User's Guide

Network Settings

5.Select the SSID for the access point from printer's control panel, and then press the OK button.

Note:

If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.

If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point with its default settings, use the SSID written on the label.

6.Enter the password, and then press the OK button.

Select whether or not you print a network connection report after finishing the settings.

Note:

The password is case-sensitive.

If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label. The password may also be called a "Key", a "Passphrase", and so on.

If you do not know the password for the access point, see the documentation provided with the access point, or contact the person who set it up.

If you fail to connect, load paper, and then press the button to print a network connection report.

Related Information

&“Entering Characters” on page 17

&“Checking the Network Connection Status” on page 25

&“When You Cannot Make Network Settings” on page 125

Making Wi-Fi Settings by Push Button Setup

You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.

The access point is compatible with WPS (Wi-Fi Protected Setup).

The current Wi-Fi connection was established by pressing a button on the access point.

Note:

If you cannot find the button or you are setting up using the software, see the documentation provided with the access point.

1.Select Wi-Fi Setup on the home screen, and then press the OK button.

2.Select Wi-Fi (Recommended), and then press the OK button.

3.Press the OK button.

4.Select Push Button Setup (WPS), and then press the OK button.

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User's Guide

Network Settings

5.Hold down the [WPS] button on the access point until the security light flashes.

If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

6.Press the OK button on the printer's control panel. Follow the on-screen instruction hereafter.

Note:

If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.

Related Information

&“Checking the Network Connection Status” on page 25

&“When You Cannot Make Network Settings” on page 125

Making Wi-Fi Settings by PIN Code Setup (WPS)

You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.

1.Select Setup on the home screen, and then press the OK button.

2.Select Network Settings and then press the OK button.

3.Select Wi-Fi Setup on the home screen and then press the OK button.

4.Select PIN Code (WPS) and then press the OK button.

5.Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes.

Note:

See the documentation provided with your access point for details on entering a PIN code.

6.Press the OK button.

Setup is complete when the setup completion message is displayed.

Note:

If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.

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User's Guide

Network Settings

Related Information

&“Checking the Network Connection Status” on page 25

&“When You Cannot Make Network Settings” on page 125

Making Wi-Fi Direct (Simple AP) Connection Settings

This method allows you to connect the printer directly to computer or smart devices without an access point. The printer acts as an access point.

cImportant:

When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned off, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart device again. If you do not want to connect every time you turn the printer on or off, we recommend using Wi-Fi network by connecting the printer to an access point.

1.Select Wi-Fi Setup on the home screen, and then press the OK button.

2.Select Wi-Fi Direct, and then press the OK button.

3.Press the OK button.

4.Press the OK button to start the setup.

5.Press the OK button.

6.Check the SSID and password displayed on the printer's control panel. On the network connection screen of the computer or smart device, select the SSID shown on the printer's control panel to connect.

7.Enter the password displayed on the printer's control panel on the computer or smart device.

8.After the connection is established, press the OK button on the printer's control panel.

9.Press the OK button.

Related Information

&“Checking the Network Connection Status” on page 25

&“When You Cannot Make Network Settings” on page 125

Checking the Network Connection Status

Checking the Network Status Using Network Icon

You can check the network connection status using the network icon on the printer's home screen. The icon changes depending on the connection type and strength of the radio wave.

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User's Guide

Network Settings

Related Information

& “Guide to the Home Screen” on page 16

Printing a Network Connection Report

You can print a network connection report to check the status between the printer and the access point.

1.Load papers.

2.Select Setup on the home screen, and then press the OK button.

3.Select Network Settings > Connection Check. The connection check starts.

4.Press the x button to print the network connection report.

If an error has occurred, check the network connection report, and then follow the printed solutions.

Related Information

& “Messages and Solutions on the Network Connection Report” on page 26

Messages and Solutions on the Network Connection Report

Check the messages and error codes on the network connection report, and then follow the solutions.

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User's Guide

Network Settings

a.Error code

b.Messages on the Network Environment

a. Error code

Code

Solution

 

 

E-1

Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.

 

Make sure that the hub or other network devices are turned on.

 

 

E-2

Make sure that the access point is turned on.

E-3

Check that the computer or other devices are connected correctly to the access point.

E-7

Place the printer close to the access point. Remove any obstacles between them.

 

If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on

 

 

the network connection report.

 

To establish a network using push button setup, check that the access point supports WPS. If it does not

 

 

support WPS, you cannot establish a network using push button setup.

 

Check that only ASCII characters (alphanumeric characters and symbols) are used for the SSID. The printer

 

 

cannot display an SSID which contains any characters other than ASCII characters.

 

Check the SSID and password before connecting to the access point. If you are using an access point with its

 

 

default settings, the SSID and password are on the label. If you do not know the SSID and password, contact

 

 

the person who set up the access point, or see the documentation provided with the access point.

 

When you want to connect to an SSID generated using the tethering function on a smart device, check the

 

 

SSID and password in the documentation provided with the smart device.

 

If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the

 

 

network settings using the installer. You can run it from the following website.

 

 

http://epson.sn > Setup

 

 

Another smart device was added to the network using push button setup.

 

 

The Wi-Fi network was set up using any method other than push button setup.

 

 

E-5

Make sure the access point's security type is set to one of the following. If it is not, change the security type on

 

the access point, and then reset the printer's network settings.

 

WEP-64 bit (40 bit)

 

WEP-128 bit (104 bit)

 

WPA PSK (TKIP/AES)*

 

WPA2 PSK (TKIP/AES)*

 

WPA (TKIP/AES)

 

WPA2 (TKIP/AES)

 

*

: WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.

 

 

E-6

Check if the MAC address filtering is disabled. If it is enabled, register the printer's MAC address so that it is

 

 

not filtered. See the documentation provided with the access point for details. You can check the printer's

 

 

MAC address from the Network Status part on the network connection report.

 

If the access point's shared authentication is enabled on the WEP security method, make sure the

 

 

authentication key and index are correct.

 

 

E-8

Enable DHCP on the access point when the printer's Obtain IP Address is set to Auto.

 

If the printer's Obtain IP Address is set to Manual, the IP address you manually set is out of range (for

 

 

example: 0.0.0.0) and it is disabled. Set a valid IP address from printer's control panel or Web Config.

 

 

 

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User's Guide

Network Settings

Code

Solution

 

 

E-9

Check the following.

 

Devices are turned on.

 

You can access the Internet and other computers or network devices on the same network from the devices

 

you want to connect to the printer.

 

If it still does not work after checking the above, reset the network settings using the installer. You can run it

 

from the following website.

 

http://epson.sn > Setup

 

 

E-10

Check the following.

 

Other devices on the network are turned on.

 

Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's

 

Obtain IP Address to Manual.

 

Reset the network address if these are incorrect. You can check the IP address, subnet mask, and default

 

gateway from the Network Status part on the network connection report.

 

When DHCP is enabled, change the printer's Obtain IP Address to Auto. If you want to set the IP address

 

manually, check the printer's IP address from the Network Status part on the network connection report, and

 

then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].

 

 

E-11

Check the following.

 

The default gateway address is correct when you set the printer's TCP/IP Setup to Manual.

 

The device that is set as the default gateway is turned on.

 

Set the correct default gateway address. You can check the default gateway address from the Network Status

 

part on the network connection report.

 

 

E-12

Check the following.

 

Other devices on the network are turned on.

 

The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them

 

manually.

 

The network addresses for other devices (subnet mask and default gateway) are the same.

 

The IP address does not conflict with other devices.

 

If it still does not work after checking the above, try the following.

 

Make network settings on the computer that is on the same network as the printer using the installer. You

 

can run it from the following website.

 

http://epson.sn > Setup

 

You can register several passwords on an access point that uses the WEP security type. If several passwords

 

are registered, check if the first registered password is set on the printer.

 

 

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User's Guide

Network Settings

Code

Solution

 

 

E-13

Check the following.

 

Network devices such as an access point, hub, and router are turned on.

 

The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set

 

automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network

 

may differ from the network for other devices.)

 

If it still does not work after checking the above, try the following.

Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website.

http://epson.sn > Setup

You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

b.Messages on the Network Environment

Message

Solution

 

 

*Multiple network names (SSID) that

The same SSID may be set on several access points. Check the settings on the

match your entered network name (SSID)

access points, and change the SSID.

have been detected. Confirm network

 

name (SSID).

 

 

 

The Wi-Fi environment needs to be

After moving the printer closer to the access point and removing any

improved. Turn the wireless router off and

obstacles between them, turn the access point on. If it still does not connect,

then turn it on. If the connection does not

see the documentation supplied with the access point.

improve, see the documentation for the

 

wireless router.

 

 

 

*No more devices can be connected.

You can simultaneously connect up to four computers and smart devices in

Disconnect one of the connected devices if

Wi-Fi Direct (Simple AP) connection. To add another computer or smart

you want to add another one.

device, disconnect one of the connected devices first.

 

 

Related Information

&“Connecting to a Computer” on page 20

&“Web Config” on page 104

&“When You Cannot Make Network Settings” on page 125

Printing a Network Status Sheet

You can check the detailed network information by printing it.

1.Load papers.

2.Select Setup on the home screen.

3.Select Network Settings > Print Status Sheet.

4.Press the x button.

The network status sheet is printed.

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User's Guide

Network Settings

Replacing or Adding New Access Points

If the SSID changes due to the replacement of an access point, or an access point is added and a new network environment is established, re-set the Wi-Fi settings.

Related Information

& “Changing the Connection Method to a Computer” on page 30

Changing the Connection Method to a Computer

Using the installer and re-set up in a different connection method.

Setting up from the website

Access the following website, and then enter the product name. http://epson.sn

Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.

Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

Insert the software disc into the computer, and then follow the on-screen instructions.

Selecting Change the Connection Methods

Follow the on-screen instructions until the following screen is displayed.

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