User's Guide
NPD6102-01 EN
User's Guide
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
© 2018 Seiko Epson Corporation
The contents of this manual and the specifications of this product are subject to change without notice.
2
User's Guide
Trademarks
EPSON®is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation.
Epson Scan 2 software is based in part on the work of the Independent JPEG Group.
libtiff
Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
Intel® is a registered trademark of Intel Corporation.
Microsoft®, Windows®, and Windows Vista®are registered trademarks of Microsoft Corporation.
Apple, Macintosh, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
Google Cloud Print, Chrome, Chrome OS, Google Play and Android are trademarks of Google LLC.
Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
3
User's Guide
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .8
Using the Manual to Search for Information. . . . . . . 8
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 9
Descriptions Used in this Manual. . . . . . . . . . . . . . 10
Operating System References. . . . . . . . . . . . . . . . . 10
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety Instructions for Ink. . . . . . . . . . . . . . . . . 11
Printer Advisories and Warnings. . . . . . . . . . . . . . 12
Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Advisories and Warnings for Using the Printer. . 12 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 13 Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 13 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Protecting Your Personal Information. . . . . . . . . . . 13
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 14
Guide to the Control Panel. . . . . . . . . . . . . . . . . . . 16
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 16 Guide to the Home Screen. . . . . . . . . . . . . . . . . 17 Icons displayed in the LCD Screen. . . . . . . . . . . 17 Basic Operations. . . . . . . . . . . . . . . . . . . . . . . . 18 Entering Characters. . . . . . . . . . . . . . . . . . . . . . 20 Viewing Animations. . . . . . . . . . . . . . . . . . . . . .21
Network Settings
Network Connection Types. . . . . . . . . . . . . . . . . . 23
Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 23
Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 23
Connecting to a Computer. . . . . . . . . . . . . . . . . . . 24
Connecting to a Smart Device. . . . . . . . . . . . . . . . 25
Connecting to a smart device over a wireless router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . 25 Connecting to Android Devices Using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Connecting to Devices other than iOS and Android Using Wi-Fi Direct. . . . . . . . . . . . . . . . 31
Making Wi-Fi Settings from the Printer. . . . . . . . . .35
Making Wi-Fi Settings by Entering the SSID
and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .35 Making Wi-Fi Settings by Push Button Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Making Wi-Fi Settings by PIN Code Setup
(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Making Advanced Network Settings. . . . . . . . . . 40
Checking the Network Connection Status. . . . . . . . 41
Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .41 Checking Detailed Network Information
from the Control Panel. . . . . . . . . . . . . . . . . . . .41 Printing a Network Connection Report. . . . . . . . 42
Printing a Network Status Sheet. . . . . . . . . . . . . . . 48
Replacing or Adding New Wireless Routers. . . . . . . 48
Changing the Connection Method to a Computer. . 49
Changing the Wi-Fi Direct (Simple AP) Settings. . . 50
Disabling Wi-Fi from the Control Panel. . . . . . . . . .50
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel. . . . . . . . . . . . 51
Restoring the Network Settings from the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Loading Paper
Paper Handling Precautions. . . . . . . . . . . . . . . . . . 54
Available Paper and Capacities. . . . . . . . . . . . . . . . 55
Genuine Epson Paper. . . . . . . . . . . . . . . . . . . . .55 Commercially Available Paper. . . . . . . . . . . . . . 56 Paper for Borderless Printing. . . . . . . . . . . . . . . 56 Paper for 2-Sided Printing. . . . . . . . . . . . . . . . . 57 List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 57
Loading Paper in the Rear Paper Feed. . . . . . . . . . . 57
Placing Originals
Placing Originals on the Scanner Glass. . . . . . . . . . 61
How to Place Various Originals. . . . . . . . . . . . . .62
4
User's Guide
Contents
Printing
Printing from the Control Panel. . . . . . . . . . . . . . . 64
Printing a Schedule. . . . . . . . . . . . . . . . . . . . . . 64
Printing Lined Paper. . . . . . . . . . . . . . . . . . . . . 65
Printing Envelopes. . . . . . . . . . . . . . . . . . . . . . . 65
Printing from a Computer. . . . . . . . . . . . . . . . . . . 67
Printing Basics - Windows. . . . . . . . . . . . . . . . . 67 Printing Basics - Mac OS. . . . . . . . . . . . . . . . . . 69 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .71 Printing on 2-Sides (for Windows only). . . . . . . .73 Printing Several Pages on One Sheet. . . . . . . . . . 74 Printing to Fit the Paper Size. . . . . . . . . . . . . . . .75 Printing Multiple Files Together (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . . 76 Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only). . . . . . . . . . 77 Printing Using Advanced Features. . . . . . . . . . . 83
Printing from Smart Devices. . . . . . . . . . . . . . . . . 86
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 86
Using Epson Print Enabler. . . . . . . . . . . . . . . . . 87
Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 88
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . 89
Canceling Printing - Control Panel. . . . . . . . . . . 89
Canceling Printing - Windows. . . . . . . . . . . . . . 89
Canceling Printing - Mac OS. . . . . . . . . . . . . . . 89
Copying
Copying Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Various Copying Methods. . . . . . . . . . . . . . . . . . . 91
Copying in Various Layout. . . . . . . . . . . . . . . . . 91
Copying Photos. . . . . . . . . . . . . . . . . . . . . . . . . 91
Menu Options for Copying. . . . . . . . . . . . . . . . . . .92
Scanning
Scanning Using the Control Panel. . . . . . . . . . . . . .95
Scanning to a Computer. . . . . . . . . . . . . . . . . . .95 Scanning to the Cloud. . . . . . . . . . . . . . . . . . . . 99 Scanning Using WSD. . . . . . . . . . . . . . . . . . . . 101
Scanning from a Computer. . . . . . . . . . . . . . . . . .103
Scanning Using Epson Scan 2. . . . . . . . . . . . . . 103
Scanning from Smart Devices. . . . . . . . . . . . . . . . 110
Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 110
Scanning Using Epson iPrint. . . . . . . . . . . . . . .110
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . 112
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 112 Checking the Status of the Remaining Ink
and the Maintenance Box - Windows. . . . . . . . .112 Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X. . . . . . . . 112
Ink Cartridge Codes. . . . . . . . . . . . . . . . . . . . . . .113
Ink Cartridge Handling Precautions. . . . . . . . . . . 114
Replacing Ink Cartridges. . . . . . . . . . . . . . . . . . . 116
Maintenance Box Code. . . . . . . . . . . . . . . . . . . . .119
Maintenance Box Handling Precautions. . . . . . . . 119
Replacing a Maintenance Box. . . . . . . . . . . . . . . . 120
Temporarily Printing with Black Ink. . . . . . . . . . . 123
Temporarily Printing with Black Ink - Windows 124 Temporarily Printing with Black Ink - Mac OS. .125
Conserving Black Ink when the Black Ink Is
Low (for Windows Only). . . . . . . . . . . . . . . . . . . 126
Maintaining the Printer
Preventing the Print Head from Drying. . . . . . . . .127
Checking and Cleaning the Print Head. . . . . . . . . 127
Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .127
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 129
Aligning the Print Head - Control Panel. . . . . . 129
Cleaning the Paper Path for Ink Smears. . . . . . . . .129
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .130
Cleaning the Translucent Film. . . . . . . . . . . . . . . 130
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Saving Power - Control Panel. . . . . . . . . . . . . . 133
Menu Options for Settings
Menu Options for Supply Status. . . . . . . . . . . . . . 134
Menu Options for Basic Settings. . . . . . . . . . . . . . 134
Power Off Timer:. . . . . . . . . . . . . . . . . . . . . . . 134
Power Off Settings:. . . . . . . . . . . . . . . . . . . . . . 134
Sleep Timer:. . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Language:. . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
5
User's Guide
Contents
Clear All Settings:. . . . . . . . . . . . . . . . . . . . . . .135
Menu Options for Printer Settings. . . . . . . . . . . . .135
Paper Source Setting:. . . . . . . . . . . . . . . . . . . . 135
Quiet Mode:. . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ink Drying Time:. . . . . . . . . . . . . . . . . . . . . . . 135
Clear All Settings. . . . . . . . . . . . . . . . . . . . . . . 135
Menu Options for Network Settings. . . . . . . . . . . 135
Menu Options for Web Service Settings. . . . . . . . . 136
Menu Options for Guide Functions. . . . . . . . . . . . 137
Menu Options for Customer Research. . . . . . . . . . 137
Menu Options for Firmware Update. . . . . . . . . . . 137
Update:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Notif ication:. . . . . . . . . . . . . . . . . . . . . . . . . . 138
Menu Options for Restore Default Settings. . . . . . 138
Network Service and Software
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 139
Application for Configuring Printer Operations
(Web Conf ig). . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Running Web Config on a Web Browser. . . . . . 140 Running Web Conf ig on Windows. . . . . . . . . . 140 Running Web Config on Mac OS. . . . . . . . . . . .141
Windows Printer Driver. . . . . . . . . . . . . . . . . . . . 141
Guide to Windows Printer Driver. . . . . . . . . . . 142 Making Operation Settings for the Windows Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 143
Mac OS Printer Driver. . . . . . . . . . . . . . . . . . . . . 144
Guide to Mac OS Printer Driver. . . . . . . . . . . . 145 Making Operation Settings for the Mac OS
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 146
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 147
Adding the Network Scanner. . . . . . . . . . . . . . 147
Application for Configuring Scanning Operations from the Control Panel (Epson
Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 148
Application for Printing Images (Epson Photo+). . 148
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Installing Applications. . . . . . . . . . . . . . . . . . . . . 149
Updating Applications and Firmware. . . . . . . . . . 150
Updating the Printer's Firmware using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .150
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 151
Uninstalling Applications - Windows. . . . . . . . .151
Uninstalling Applications - Mac OS. . . . . . . . . .152
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .153
Checking Messages on the LCD Screen. . . . . . . 153 Checking the Printer Status - Windows. . . . . . . 154 Checking the Printer Status - Mac OS. . . . . . . . 154
Checking the Software Status. . . . . . . . . . . . . . . . 155
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 155
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Removing Jammed Paper from Rear Cover. . . . 157
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 158
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 159 Several Sheets of Paper are Fed at a Time. . . . . . 159 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 159 Paper is Ejected During Printing. . . . . . . . . . . . 159
Power and Control Panel Problems. . . . . . . . . . . . 159
Power Does Not Turn On. . . . . . . . . . . . . . . . . 159
Power Does Not Turn Of f. . . . . . . . . . . . . . . . . 159
Power Turns Off Automatically. . . . . . . . . . . . . 159
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 160
Cannot Print from a Computer. . . . . . . . . . . . . . . 160
Checking the Connection (USB). . . . . . . . . . . . 160 Checking the Connection (Network). . . . . . . . .160 Checking the Software and Data. . . . . . . . . . . . 161 Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .163 Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .163
When You Cannot Make Network Settings. . . . . . 164
Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 164 Checking the SSID Connected to the Printer. . . 166 Checking the SSID for the Computer. . . . . . . . .166 Wireless LAN (Wi-Fi) Connections Become Unstable When Using USB 3.0 Devices on a
Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Cannot Print from an iPhone, iPad, or iPod touch. 167
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 168
Printout is Scuf fed or Color is Missing. . . . . . . .168 Banding or Unexpected Colors Appear. . . . . . . 168 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .168 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .169 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .169 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 170
6
User's Guide
Contents
Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 171 Images or Photos are Printed in Unexpected Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Colors Differ from What You See on the
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Cannot Print Without Margins. . . . . . . . . . . . . 172 Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .172 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 172 Printed Characters Are Incorrect or Garbled. . . 173 T he Printed Image Is Inverted. . . . . . . . . . . . . . 173 Mosaic-Like Patterns in the Prints. . . . . . . . . . .173 Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .173 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 174 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 174 The Printout Problem Could Not be Cleared. . . 174
Other Printing Problems. . . . . . . . . . . . . . . . . . . 174
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 174 Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 175 Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 175
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 175
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .176
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 176
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 176
T he Image Quality Is Rough. . . . . . . . . . . . . . . 177 Offset Appears in the Background of Images. . . 177 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 177 Moiré Patterns (Web-Like Shadows) Appear. . . 177 Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .178 Cannot Preview in Thumbnail. . . . . . . . . . . . . 178 Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . .178 Cannot Solve Problems in the Scanned Image. . 179
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 180
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 180 Scanning Slows Down Dramatically During Continuous Scanning. . . . . . . . . . . . . . . . . . . . 180 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 180
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Operation Sounds Are Loud. . . . . . . . . . . . . . . 180 Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 181
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 182
Printer Specif ications. . . . . . . . . . . . . . . . . . . . 182 Scanner Specif ications. . . . . . . . . . . . . . . . . . . 183 Interface Specif ications. . . . . . . . . . . . . . . . . . . 183 Network Function List. . . . . . . . . . . . . . . . . . . 184 Wi-Fi Specif ications. . . . . . . . . . . . . . . . . . . . . 184 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 185 Supported T hird Party Services. . . . . . . . . . . . . 185 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Electrical Specif ications. . . . . . . . . . . . . . . . . . 185 Environmental Specif ications. . . . . . . . . . . . . . 186 System Requirements. . . . . . . . . . . . . . . . . . . . 186
Regulatory Information. . . . . . . . . . . . . . . . . . . . 187
Standards and Approvals. . . . . . . . . . . . . . . . . 187 Restrictions on Copying. . . . . . . . . . . . . . . . . . 188
Transporting and Storing the Printer. . . . . . . . . . . 188
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 191
Technical Support Web Site. . . . . . . . . . . . . . . .191
Contacting Epson Support. . . . . . . . . . . . . . . . 191
7
User's Guide
About This Manual
The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Software Update Tools (EPSON Software Updater)” on page 149
The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
8
User's Guide
About This Manual
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows: Hold down Alt, and then press ←.
Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25
To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
9
User's Guide
About This Manual
Related Information
& Links to related sections.
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Mojave. The content displayed on the screens varies depending on the model and situation.
Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
You can read the QR code using dedicated app.
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
10
User's Guide
Important Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your skin.
Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear their labels. Doing so may cause ink leakage.
Keep ink cartridges and maintenance box out of the reach of children.
11
User's Guide
Important Instructions
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your fingers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
12
User's Guide
Important Instructions
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Before transporting the printer, make sure that the print head is in the home (far right) position.
Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.
Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
13
User's Guide
Printer Basics
A |
Rear paper feed |
Loads paper. |
||||||||
|
|
|
|
|
|
|
|
|
|
|
B |
Paper support |
Supports loaded paper. |
||||||||
|
|
|
|
|
|
|
|
|
|
|
C |
Edge guide |
Feeds the paper straight into the printer. Slide to the edges of the paper. |
||||||||
|
|
|
|
|
|
|
|
|
|
|
D |
Feeder guard |
Prevents foreign substance from entering the printer. |
||||||||
|
|
|
|
|
|
|
|
|
|
Usually keep this guard closed. |
|
|
|
|
|
|
|
|
|
|
|
E |
Output tray |
Holds the ejected paper. |
||||||||
|
|
|
|
|
|
|
|
|
|
|
F |
Stopper |
Prevents printouts from falling from the output tray. |
||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
A |
Document cover |
Blocks external light while scanning. |
|
|
|
B |
Scanner glass |
Place the originals. |
|
|
|
C |
Control panel |
Indicates the printer's status and allows you to make print settings. |
|
|
|
14
User's Guide
Printer Basics
A |
Scanner unit support |
Supports the scanner unit. |
||
|
|
|
|
|
B |
Scanner unit |
Scans placed originals. Open when replacing ink cartridges or removing |
||
|
|
jammed paper inside the printer. |
||
|
|
|
|
|
C |
Ink cartridge holder |
Install the ink cartridges. Ink is ejected from the print head nozzles. |
||
|
|
|
|
|
|
|
|
|
|
A |
Maintenance box cover |
Remove when replacing the maintenance box. The maintenance box is a |
|
|
container that collects a very small amount of surplus ink during cleaning or |
|
|
printing. |
|
|
|
B |
Rear cover |
Remove when removing jammed paper. |
|
|
|
C |
AC inlet |
Connects the power cord. |
|
|
|
D |
USB port |
Connects a USB cable to connect with a computer. |
|
|
|
Related Information
& “Control Panel” on page 16
15
User's Guide
Printer Basics
A |
Turns the printer on or off. |
|
Unplug the power cord after checking that the power light is off. |
|
|
B |
Displays the home screen. |
|
|
C |
Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. |
|
|
D |
Selects the number of pages to print. |
|
|
E |
Stops the current operation. |
|
|
F |
Starts an operation such as printing or copying. |
|
|
G |
Applies to a variety of functions depending on the situation. |
|
|
H |
Use the u d l r buttons to select a menu, and then press the OK button to enter the selected menu. |
|
|
I |
Returns to the previous screen. |
|
|
J |
Displays the solutions when you are in trouble. |
|
|
16
User's Guide
Printer Basics
|
|
|
|
|
A |
Indicates items that have been setup for the printer as icons. Select the icon by pressing the u d l r buttons, and |
|||
|
|
then press the OK button to check the current settings or access each setting menu. |
||
|
|
|
||
B |
Displays each menu. |
|||
|
|
|
|
|
|
|
Copy |
Allows you to copy a document. |
|
|
|
|
|
|
|
|
Scan |
Allows you to scan a document or a photo. |
|
|
|
|
|
|
|
|
Various prints |
Offers various printing features such as copying in various layouts and printing ruled paper or |
|
|
|
|
calendars. |
|
|
|
|
|
|
|
|
Settings |
Allows you to make settings related to maintenance, printer setup, and network settings. |
|
|
|
|
|
|
|
|
Maintenance |
Displays the menus recommended to improve the quality of your printouts such as unclogging |
|
|
|
|
nozzles by printing a nozzle check pattern and performing head cleaning, and improving |
|
|
|
|
blurring or banding in your printouts by aligning the print head. |
|
|
|
|
|
|
|
|
Smartphone |
Allows you to connect the printer directly to your smart device without a wireless router. |
|
|
|
connect |
|
|
|
|
|
||
C |
You can scroll right by pressing the r button. |
|||
|
|
|
|
|
The following icons are displayed on the LCD screen depending on the printer's status.
Displays the Supply Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
17
User's Guide
Printer Basics
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
Move the focus using the u d l r buttons to select the items, and then press the OK button to confirm your selection or run the selected feature.
18
User's Guide
Printer Basics
Move the focus to the setting item using the u d l r buttons, and then press the OK button to switch the item on or off.
To enter the value, name, address, and so on, move the focus to the input field using the u d l r buttons, and then press the OK button to display the on-screen keyboard.
19
User's Guide
Printer Basics
On-screen Keyboard
You can enter characters and symbols by using on-screen keyboard when you make network settings and so on.
A |
Indicates the character count. |
|
|
B |
Moves the cursor to the input position. |
|
|
C |
Switches between upper case and lower case. |
|
|
D |
Switches the character type. You can enter alphanumerics and symbols. |
|
|
E |
Enters frequently used email domain addresses or URLs by simply selecting the item. |
|
|
F |
Enters a space. |
|
|
G |
Enters character. |
|
|
H |
Deletes a character to the left. |
|
|
Note:
Available icons vary depending on the setting item.
You can also switch the character type by using the button.
On-screen Keypad
You can enter numbers by using the on-screen keypad when entering the number of copies and so on.
20
User's Guide
Printer Basics
The on-screen keypad makes it easier to enter larger numbers. When entering a smaller number, use +/- buttons.
ADeletes the entered number to the left.
BClears the entered number.
CConfirms the entered numbers and closes the on-screen keypad.
Note:
Press thebutton to cancel entering and close the on-screen keypad.
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen.
Pressbutton: Displays the help screen. Select How To and then select the items that you want to view.
Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
21
User's Guide
|
Printer Basics |
|
|
A |
Indicates the total number of steps and the current step number. |
|
In the example above, it shows step 2 from 3 steps. |
|
|
B |
Press l button to return to the previous step. |
|
|
C |
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end. |
|
|
D |
Press r button to move to the next step. |
|
|
22
User's Guide
Network Settings
You can use the following connection methods.
Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
Related Information
&“Connecting to a Computer” on page 24
&“Connecting to a Smart Device” on page 25
&“Making Wi-Fi Settings from the Printer” on page 35
Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you
23
User's Guide
Network Settings
can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer.
The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct” on page 25
&“Connecting to Android Devices Using Wi-Fi Direct” on page 29
&“Connecting to Devices other than iOS and Android Using Wi-Fi Direct” on page 31
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn
Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Insert the software disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.
24
User's Guide
Network Settings
Select the connection type and then click Next.
Follow the on-screen instructions.
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
Related Information
& “Printing from Smart Devices” on page 86
This method allows you to connect the printer directly to an iPhone, iPad, or iPod touch without a wireless router. The following conditions are required to connect using this method. If your environment does not match these
25
User's Guide
Network Settings
conditions, you can connect by selecting Other OS Devices. See "Related Information" below for details on connecting.
iOS 11 or later
Using the standard camera application to scan the QR code
Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1.Select Smartphone connect on the home screen.
To select an item, use the u d l r buttons, and then press the OK button.
2.Select Start Setup.
3.Select iOS.
26
User's Guide
Network Settings
The QR code is displayed on the printer's control panel.
4.On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, select Other Methods on the printer's control panel. See "Related Information" below for details on connecting.
5.Tap the notification displayed on the screen of the iPhone, iPad, or iPod touch.
6.Tap Join.
27
User's Guide
Network Settings
7.On the printer's control panel, select Next.
8.On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps
9.On the Epson printing app screen, tap Printer is not selected..
10.Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
11. On the printer's control panel, select Complete.
28
User's Guide
Network Settings
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
Related Information
&“Connecting to Devices other than iOS and Android Using Wi-Fi Direct” on page 31
&“Printing from Smart Devices” on page 86
This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function.
Android 4.4 or later
Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1.Select Smartphone connect on the home screen.
To select an item, use the u d l r buttons, and then press the OK button.
2.Select Start Setup.
29
User's Guide
Network Settings
3.Select Android.
4.On the smart device, start Epson iPrint.
5.On the Epson iPrint screen, tap Printer is not selected..
6.On the Epson iPrint screen, select the printer that you want to connect to.
30