Inspiron 15 5000
Service Manual
Computer Model: Inspiron 15-5567
Regulatory Model: P66F
Regulatory Type: P66F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2016 - 08
Rev. A00
Contents |
|
Before working inside your computer.................................. |
10 |
Before you begin ............................................................................................. |
10 |
Safety instructions............................................................................................ |
10 |
Recommended tools........................................................................................ |
11 |
Screw list........................................................................................................... |
12 |
After working inside your computer...................................... |
14 |
Removing the optical drive...................................................... |
15 |
Procedure......................................................................................................... |
15 |
Replacing the optical drive...................................................... |
18 |
Procedure......................................................................................................... |
18 |
Removing the base cover......................................................... |
19 |
Prerequisites..................................................................................................... |
19 |
Procedure........................................................................................................ |
20 |
Replacing the base cover......................................................... |
23 |
Procedure......................................................................................................... |
23 |
Post-requisites................................................................................................. |
23 |
Removing the memory modules............................................ |
24 |
Prerequisites..................................................................................................... |
24 |
Procedure........................................................................................................ |
24 |
Replacing the memory modules............................................ |
26 |
Procedure........................................................................................................ |
26 |
Post-requisites................................................................................................. |
27 |
3
Removing the wireless card.................................................... |
28 |
Prerequisites.................................................................................................... |
28 |
Procedure........................................................................................................ |
28 |
Replacing the wireless card..................................................... |
30 |
Procedure........................................................................................................ |
30 |
Post-requisites................................................................................................. |
31 |
Removing the optical-drive interposer................................. |
32 |
Prerequisites..................................................................................................... |
32 |
Procedure......................................................................................................... |
32 |
Replacing the optical-drive interposer................................. |
34 |
Procedure........................................................................................................ |
34 |
Post-requisites................................................................................................. |
34 |
Removing the heat-sink assembly......................................... |
35 |
Prerequisites..................................................................................................... |
35 |
Procedure......................................................................................................... |
35 |
Replacing the heat-sink assembly.......................................... |
37 |
Procedure......................................................................................................... |
37 |
Post-requisites................................................................................................. |
37 |
Removing the coin-cell battery.............................................. |
38 |
Prerequisites..................................................................................................... |
38 |
Procedure........................................................................................................ |
38 |
Replacing the coin-cell battery.............................................. |
40 |
Procedure........................................................................................................ |
40 |
Post-requisites................................................................................................. |
40 |
4
Removing the I/O board........................................................... |
41 |
Prerequisites..................................................................................................... |
41 |
Procedure......................................................................................................... |
41 |
Replacing the I/O board........................................................... |
43 |
Procedure........................................................................................................ |
43 |
Post-requisites................................................................................................. |
43 |
Removing the hard drive......................................................... |
44 |
Prerequisites.................................................................................................... |
44 |
Procedure........................................................................................................ |
44 |
Replacing the hard drive.......................................................... |
47 |
Procedure......................................................................................................... |
47 |
Post-requisites................................................................................................. |
47 |
Removing the battery............................................................... |
48 |
Prerequisites.................................................................................................... |
48 |
Procedure........................................................................................................ |
48 |
Replacing the battery................................................................ |
51 |
Procedure......................................................................................................... |
51 |
Post-requisites................................................................................................. |
51 |
Removing the status-light board........................................... |
52 |
Prerequisites..................................................................................................... |
52 |
Procedure......................................................................................................... |
52 |
Replacing the status-light board............................................ |
54 |
Procedure........................................................................................................ |
54 |
Post-requisites................................................................................................. |
54 |
5
Removing the speakers............................................................ |
55 |
Prerequisites..................................................................................................... |
55 |
Procedure......................................................................................................... |
55 |
Replacing the speakers............................................................. |
57 |
Procedure......................................................................................................... |
57 |
Post-requisites................................................................................................. |
57 |
Removing the system board.................................................... |
58 |
Prerequisites..................................................................................................... |
58 |
Procedure........................................................................................................ |
58 |
Replacing the system board.................................................... |
63 |
Procedure........................................................................................................ |
63 |
Post-requisites................................................................................................. |
64 |
Removing the touch pad.......................................................... |
65 |
Prerequisites..................................................................................................... |
65 |
Procedure........................................................................................................ |
65 |
Replacing the touch pad.......................................................... |
69 |
Procedure........................................................................................................ |
69 |
Post-requisites................................................................................................. |
69 |
Removing the display assembly.............................................. |
71 |
Prerequisites..................................................................................................... |
71 |
Procedure......................................................................................................... |
71 |
Replacing the display assembly.............................................. |
75 |
Procedure......................................................................................................... |
75 |
Post-requisites................................................................................................. |
75 |
6
Removing the display bezel..................................................... |
76 |
Prerequisites..................................................................................................... |
76 |
Procedure......................................................................................................... |
76 |
Replacing the display bezel..................................................... |
78 |
Procedure......................................................................................................... |
78 |
Post-requisites................................................................................................. |
78 |
Removing the camera............................................................... |
79 |
Prerequisites..................................................................................................... |
79 |
Procedure......................................................................................................... |
79 |
Replacing the camera............................................................... |
81 |
Procedure......................................................................................................... |
81 |
Post-requisites................................................................................................. |
81 |
Removing the display panel.................................................... |
82 |
Prerequisites.................................................................................................... |
82 |
Procedure........................................................................................................ |
82 |
Replacing the display panel..................................................... |
85 |
Procedure........................................................................................................ |
85 |
Post-requisites................................................................................................. |
85 |
Removing the display hinges.................................................. |
86 |
Prerequisites.................................................................................................... |
86 |
Procedure........................................................................................................ |
86 |
Replacing the display hinges.................................................. |
88 |
Procedure........................................................................................................ |
88 |
Post-requisites................................................................................................. |
88 |
7
Removing the display cable.................................................... |
89 |
Prerequisites.................................................................................................... |
89 |
Procedure........................................................................................................ |
89 |
Replacing the display cable..................................................... |
91 |
Procedure......................................................................................................... |
91 |
Post-requisites................................................................................................. |
91 |
Removing the display back-cover and antenna |
|
assembly...................................................................................... |
92 |
Prerequisites..................................................................................................... |
92 |
Procedure........................................................................................................ |
92 |
Replacing the display back-cover and antenna |
|
assembly..................................................................................... |
94 |
Procedure........................................................................................................ |
94 |
Post-requisites................................................................................................. |
94 |
Removing the power-button module................................... |
95 |
Prerequisites..................................................................................................... |
95 |
Procedure........................................................................................................ |
95 |
Replacing the power-button module.................................... |
97 |
Procedure......................................................................................................... |
97 |
Post-requisites................................................................................................. |
97 |
Removing the power-adapter port........................................ |
98 |
Prerequisites.................................................................................................... |
98 |
Procedure........................................................................................................ |
98 |
Replacing the power-adapter port...................................... |
100 |
Procedure...................................................................................................... |
100 |
Post-requisites............................................................................................... |
100 |
8
Removing the palm rest and keyboard assembly |
..............101 |
Prerequisites................................................................................................... |
101 |
Procedure....................................................................................................... |
101 |
Replacing the palm rest and keyboard assembly.............. |
103 |
Procedure...................................................................................................... |
103 |
Post-requisites............................................................................................... |
103 |
System diagnostic lights........................................................ |
104 |
Getting help and contacting Dell......................................... |
106 |
Self-help resources....................................................................................... |
106 |
Contacting Dell.............................................................................................. |
106 |
9
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
1Save and close all open files and exit all open applications.
2Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all cables such as telephone cables and network cables, from your computer.
5Disconnect all attached devices and peripherals, such as keyboard, mouse, and monitor, from your computer.
6Remove any media card and optical disc from your computer, if applicable.
7Close the display and turn the computer over.
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
10
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
The procedures in this document may require the following tools:
•Phillips screwdriver
•Plastic scribe
11
Component |
Secured to |
Screw type |
Quantity |
Screw |
|
|
|
|
image |
|
|
|
|
|
Base cover |
Palm rest and |
M2x2 Big |
3 |
|
|
keyboard |
Head |
|
|
|
assembly |
|
|
|
Base cover |
Palm rest and |
M2x4 |
2 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Base cover |
Palm rest and |
M2.5x8 |
13 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Battery |
Palm rest and |
M2.5x5 |
1 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Fan |
Palm rest and |
M2.5x5 |
1 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Hard drive |
Hard-drive |
M3x3 |
4 |
|
|
bracket |
|
|
|
Hard-drive |
Palm rest and |
M2.5x5 |
3 |
|
bracket |
keyboard |
|
|
|
|
assembly |
|
|
|
Heat-sink |
System board |
M2x3 |
3 |
|
assembly |
|
|
|
|
Hinge brackets |
Display back- |
M2.5x3 |
6 |
|
|
cover and |
|
|
|
|
antenna |
|
|
|
|
assembly |
|
|
|
Hinge brackets |
Palm rest and |
M2.5x5 |
4 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Hinge (LCD |
Display back- |
M2x3 |
2 |
|
side) |
cover and |
|
|
|
|
antenna |
|
|
|
|
assembly |
|
|
|
12
Component |
Secured to |
Screw type |
Quantity |
Screw |
|
|
|
|
image |
|
|
|
|
|
I/O board |
Palm rest and |
M2.5x5 |
1 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Optical-drive |
Optical drive |
M2x3 |
2 |
|
bracket |
|
|
|
|
Optical-drive |
Palm rest and |
M2x2 Big |
2 |
|
interposer |
keyboard |
Head |
|
|
|
assembly |
|
|
|
Palm rest and |
Palm rest and |
M2.5x5 |
2 |
|
keyboard |
keyboard |
|
|
|
assembly |
assembly |
|
|
|
bridge |
|
|
|
|
Panel |
Palm rest and |
M2x3 |
4 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Power- |
Palm rest and |
M2x3 |
1 |
|
adapter port |
keyboard |
|
|
|
|
assembly |
|
|
|
Power-button |
Palm rest and |
M2x2 Big |
1 |
|
board |
keyboard |
Head |
|
|
|
assembly |
|
|
|
System board |
Palm rest and |
M2.5x5 |
1 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Touch pad |
Palm rest and |
M2x2 |
4 |
|
|
keyboard |
|
|
|
|
assembly |
|
|
|
Touch-pad |
Palm rest and |
M2x2 |
3 |
|
bracket |
keyboard |
|
|
|
|
assembly |
|
|
|
Wireless-card |
System board |
M2x3 |
1 |
|
bracket |
|
|
|
|
13
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1Replace all screws and ensure that no stray screws remain inside your computer.
2Connect any external devices, peripherals, or cables you removed before working on your computer.
3Replace any media cards, discs, or any other parts that you removed before working on your computer.
4Connect your computer and all attached devices to their electrical outlets.
5Turn on your computer.
14
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1Remove the screw that secures the optical-drive assembly to the base cover.
2Using a plastic scribe, push the optical drive through the screw hole to release the optical-drive assembly.
15
3 Slide the optical-drive assembly out of the optical-drive bay.
1 |
optical-drive assembly |
2 |
M2x4 screw |
3 |
plastic scribe |
4 |
base cover |
4Remove the screws that secure the optical-drive bracket to the optical drive.
16
5 Remove the optical-drive bracket.
1 |
optical drive |
2 M2x3 screws (2) |
3 |
optical-drive bracket |
|
6 Pull the optical-drive bezel carefully to remove it from the optical drive.
1 |
optical-drive bezel |
2 optical drive |
3 |
tabs (3) |
|
17
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1Align the tabs on the optical-drive bezel with the slots on the optical drive and snap the optical-drive bezel into place.
2Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.
3Replace the screws that secure the optical-drive bracket to the optical drive.
4Slide the optical-drive assembly into the optical-drive bay.
5Align the screw hole on the optical-drive bracket with the screw hole on the base cover.
6Replace the screw that secures the optical-drive assembly to the base cover.
18
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Remove the optical drive.
19
1Remove the screws that secure the base cover to the palm rest and keyboard assembly.
1 |
M2.5x8 screws (13) |
2 |
M2x2 screws (3) |
3 |
M2x4 screw |
4 |
base cover |
2Using a plastic scribe, pry the base cover starting from the top-left corner of the computer base.
20
3 Lift the base cover off the palm rest and keyboard assembly at an angle.
1 |
palm rest and keyboard |
2 plastic scribe |
|
assembly |
|
3 |
base cover |
|
NOTE: Follow step 4 and 5 only if you want to further remove any component from the computer.
21
4 Disconnect the battery cable from the system board.
1 battery cable |
2 system board |
5Press and hold the power button for 5 seconds to ground the system board.
22
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1Connect the battery cable to the system board, if applicable.
2Place the base cover on the palm rest and keyboard assembly and snap the base cover into place.
3Replace the screws that secure the base cover to the palm rest and keyboard assembly.
Replace the optical drive.
23
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1Remove the optical drive.
2Remove the base cover.
1Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up.
24
2 Remove the memory module from the memory-module slot.
1 |
securing clips (2) |
2 memory module |
3 |
memory-module slot |
|
25
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1Align the notch on the memory module with the tab on the memorymodule slot.
26
2Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
1 |
notch |
2 |
tab |
3 |
memory-module slot |
4 |
memory module |
3 Connect the battery cable to the system board.
1Replace the base cover.
2Replace the optical drive.
27
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1Remove the optical drive.
2Remove the base cover.
1Remove the screw that secures the wireless-card bracket to the system board.
2Slide and remove the wireless-card bracket and disconnect the antenna cables from the wireless card.
28
3 Slide and remove the wireless card from the wireless-card slot.
1 |
M2x3 screw |
2 |
wireless-card bracket |
3 |
antenna cables (2) |
4 |
wireless card |
5 |
wireless-card slot |
|
|
29
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
CAUTION: To avoid damage to the wireless card, do not place any cables under it.
1Align the notch on the wireless card with the tab on the wireless-card slot.
2Insert the wireless card at an angle into the wireless-card slot.
3Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless card supported by your computer.
Connectors on the wireless card |
Antenna-cable color |
|
|
Main (white triangle) |
White |
Auxiliary (black triangle) |
Black |
4Slide and replace the wireless-card bracket on the wireless-card slot.
5Align the screw hole on the wireless-card bracket with the screw hole on the wireless card and the palm rest and keyboard assembly.
30