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Inspiron 15-3573
Service Manual
Computer Model: Inspiron 15-3573
Regulatory Model: P63F
Regulatory Type: P63F004
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2018 - 01
Rev. A00
Contents |
|
Before working inside your computer |
........................... 11 |
Before you begin ..................................................................................... |
11 |
Safety instructions................................................................................... |
11 |
Recommended tools............................................................................... |
12 |
Screw list................................................................................................ |
13 |
After working inside your computer............................. |
15 |
Removing the battery.................................................. |
16 |
Procedure............................................................................................... |
16 |
Replacing the battery.................................................. |
18 |
Procedure............................................................................................... |
18 |
Removing the optical drive.......................................... |
19 |
Prerequisites........................................................................................... |
19 |
Procedure............................................................................................... |
19 |
Replacing the optical drive.......................................... |
22 |
Procedure............................................................................................... |
22 |
Post-requisites....................................................................................... |
22 |
Removing the keyboard............................................... |
23 |
Prerequisites........................................................................................... |
23 |
Procedure............................................................................................... |
23 |
3
Replacing the keyboard............................................... |
26 |
Procedure............................................................................................... |
26 |
Post-requisites....................................................................................... |
26 |
Removing the base cover............................................ |
27 |
Prerequisites........................................................................................... |
27 |
Procedure............................................................................................... |
27 |
Replacing the base cover............................................ |
32 |
Procedure............................................................................................... |
32 |
Post-requisites....................................................................................... |
34 |
Removing the optical-drive interposer......................... |
35 |
Prerequisites........................................................................................... |
35 |
Procedure............................................................................................... |
35 |
Replacing the optical-drive interposer......................... |
37 |
Procedure............................................................................................... |
37 |
Post-requisites........................................................................................ |
37 |
Removing the hard drive............................................. |
38 |
Prerequisites........................................................................................... |
38 |
Procedure............................................................................................... |
38 |
Replacing the hard drive.............................................. |
41 |
Procedure............................................................................................... |
41 |
Post-requisites........................................................................................ |
41 |
Removing the memory modules.................................. |
42 |
Prerequisites........................................................................................... |
42 |
Procedure............................................................................................... |
42 |
4
Replacing the memory modules................................... |
44 |
Procedure............................................................................................... |
44 |
Post-requisites....................................................................................... |
45 |
Removing the wireless card......................................... |
46 |
Prerequisites........................................................................................... |
46 |
Procedure............................................................................................... |
46 |
Replacing the wireless card......................................... |
48 |
Procedure............................................................................................... |
48 |
Post-requisites....................................................................................... |
49 |
Removing the power-button board.............................. |
51 |
Prerequisites........................................................................................... |
51 |
Procedure............................................................................................... |
51 |
Replacing the power-button board.............................. |
54 |
Procedure............................................................................................... |
54 |
Post-requisites....................................................................................... |
54 |
Removing the speakers............................................... |
56 |
Prerequisites.......................................................................................... |
56 |
Procedure.............................................................................................. |
56 |
Replacing the speakers............................................... |
58 |
Procedure.............................................................................................. |
58 |
Post-requisites....................................................................................... |
58 |
Removing the I/O board.............................................. |
59 |
Prerequisites.......................................................................................... |
59 |
Procedure.............................................................................................. |
59 |
5
Replacing the I/O board............................................... |
61 |
Procedure............................................................................................... |
61 |
Post-requisites........................................................................................ |
61 |
Removing the coin-cell battery................................... |
62 |
Prerequisites........................................................................................... |
62 |
Procedure............................................................................................... |
62 |
Replacing the coin-cell battery.................................... |
64 |
Procedure............................................................................................... |
64 |
Post-requisites....................................................................................... |
64 |
Removing the heat sink............................................... |
65 |
Prerequisites.......................................................................................... |
65 |
Procedure.............................................................................................. |
65 |
Replacing the heat sink............................................... |
67 |
Procedure............................................................................................... |
67 |
Post-requisites........................................................................................ |
67 |
Removing the fan........................................................ |
68 |
Prerequisites........................................................................................... |
68 |
Procedure............................................................................................... |
68 |
Replacing the fan........................................................ |
70 |
Procedure............................................................................................... |
70 |
Post-requisites........................................................................................ |
70 |
Removing the status-light lens..................................... |
71 |
Prerequisites........................................................................................... |
71 |
Procedure............................................................................................... |
71 |
6
Replacing the status-light lens.................................... |
73 |
Post-requisites........................................................................................ |
73 |
Procedure............................................................................................... |
73 |
Removing the system board........................................ |
74 |
Prerequisites........................................................................................... |
74 |
Procedure............................................................................................... |
75 |
Replacing the system board........................................ |
79 |
Procedure............................................................................................... |
79 |
Post-requisites....................................................................................... |
80 |
Removing the touchpad............................................... |
81 |
Prerequisites........................................................................................... |
81 |
Procedure............................................................................................... |
81 |
Replacing the touchpad............................................... |
84 |
Procedure............................................................................................... |
84 |
Post-requisites....................................................................................... |
84 |
Removing the power-adapter port.............................. |
85 |
Prerequisites.......................................................................................... |
85 |
Procedure.............................................................................................. |
85 |
Replacing the power-adapter port............................... |
87 |
Procedure............................................................................................... |
87 |
Post-requisites........................................................................................ |
87 |
Removing the display assembly................................... |
88 |
Prerequisites........................................................................................... |
88 |
Procedure............................................................................................... |
88 |
7
Replacing the display assembly |
................................... 92 |
Procedure............................................................................................... |
92 |
Post-requisites....................................................................................... |
92 |
Removing the display bezel......................................... |
93 |
Prerequisites........................................................................................... |
93 |
Procedure............................................................................................... |
94 |
Replacing the display bezel......................................... |
95 |
Procedure.............................................................................................. |
95 |
Post-requisites....................................................................................... |
95 |
Removing the display panel......................................... |
96 |
Prerequisites.......................................................................................... |
96 |
Procedure.............................................................................................. |
96 |
Replacing the display panel......................................... |
99 |
Post-requisites....................................................................................... |
99 |
Procedure.............................................................................................. |
99 |
Removing the camera................................................ |
100 |
Prerequisites......................................................................................... |
100 |
Procedure............................................................................................. |
100 |
Replacing the camera................................................ |
102 |
Procedure............................................................................................. |
102 |
Post-requisites...................................................................................... |
102 |
Removing the display hinges...................................... |
103 |
Prerequisites......................................................................................... |
103 |
Procedure............................................................................................. |
103 |
8
Replacing the display hinges...................................... |
105 |
Post-requisites...................................................................................... |
105 |
Procedure............................................................................................. |
105 |
Removing the display back-cover and antenna |
|
assembly.................................................................... |
106 |
Prerequisites......................................................................................... |
106 |
Procedure............................................................................................. |
106 |
Replacing the display back-cover and antenna |
|
assembly.................................................................... |
108 |
Procedure............................................................................................. |
108 |
Post-requisites...................................................................................... |
108 |
Removing the palm rest............................................. |
109 |
Prerequisites......................................................................................... |
109 |
Procedure............................................................................................. |
109 |
Replacing the palm rest............................................... |
111 |
Post-requisites....................................................................................... |
111 |
Procedure............................................................................................... |
111 |
Downloading drivers................................................... |
112 |
Downloading the audio driver................................................................ |
112 |
Downloading the graphics driver............................................................ |
112 |
Downloading the USB 3.0 driver............................................................ |
113 |
Downloading the Wi-Fi driver................................................................. |
113 |
Downloading the media-card reader driver............................................ |
113 |
Downloading the chipset driver............................................................. |
114 |
9
System setup............................................................. |
115 |
Boot Sequence...................................................................................... |
115 |
Navigation keys..................................................................................... |
115 |
BIOS overview....................................................................................... |
116 |
Entering BIOS setup program................................................................ |
116 |
System setup options............................................................................ |
117 |
Troubleshooting......................................................... |
123 |
Flashing the BIOS................................................................................. |
123 |
Flashing BIOS (USB key)...................................................................... |
123 |
Enhanced Pre-Boot System Assessment (ePSA) diagnostics............... |
124 |
Running the ePSA diagnostics........................................................ |
124 |
Diagnostics........................................................................................... |
125 |
Flea power release................................................................................ |
126 |
Wi-Fi power cycle................................................................................. |
127 |
Getting help and contacting Dell................................ |
128 |
Self-help resources............................................................................... |
128 |
Contacting Dell..................................................................................... |
129 |
10
Before working inside your computer
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Before you begin
1Save and close all open €les and exit all open applications.
2Shut down your computer. Click Start → 
Power → Shut down.
NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.
5Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
11
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
•Phillips screwdriver #1
•Plastic scribe
12
Screw list
The following table provides the list of screws that are used for securing di‚erent components to the palm-rest assembly.
Table 1. Screw list
Component |
Secured to |
Screw type |
Quantity |
Screw image |
|
|
|
|
|
Optical-drive |
Base cover |
M2x5 |
1 |
|
assembly |
|
|
|
|
Optical-drive |
Optical drive |
M2x3 |
1 |
|
bracket |
|
|
|
|
Base cover |
Palm-rest |
M2.5x8 |
8 |
|
|
assembly |
|
|
|
Base cover |
Palm-rest |
M2x5 |
2 |
|
|
assembly |
|
|
|
Base cover |
Palm-rest |
M2x2 |
3 |
|
|
assembly |
|
|
|
Base cover |
Palm-rest |
M2x5 |
5 |
|
|
assembly |
|
|
|
Hard-drive |
Palm-rest |
M2x3 |
4 |
|
assembly |
assembly |
|
|
|
Hard-drive |
Hard drive |
M3x3 |
4 |
|
bracket |
|
|
|
|
Wireless-card |
System board |
M2x3 |
1 |
|
bracket |
|
|
|
|
Display hinge |
Palm-rest |
M2.5x8 |
3 |
|
|
assembly |
|
|
|
Power-button |
Palm-rest |
M2x2 |
1 |
|
board |
assembly |
|
|
|
13
Component |
Secured to |
Screw type |
Quantity |
Screw image |
|
|
|
|
|
I/O board |
Palm-rest |
M2x3 |
1 |
|
|
assembly |
|
|
|
Fan |
System board |
M2x5 |
2 |
|
System board |
Palm-rest |
M2x3 |
2 |
|
|
assembly |
|
|
|
Touch-pad |
Touch pad |
M2x3 |
6 |
|
bracket |
|
|
|
|
Power-adapter |
Palm-rest |
M2x3 |
1 |
|
port |
assembly |
|
|
|
Display panel |
Display back- |
M2x3 |
4 |
|
|
cover and |
|
|
|
|
antenna |
|
|
|
|
assembly |
|
|
|
Display hinges |
Display back- |
M2.5xM2.5 big |
6 |
|
|
cover and |
head |
|
|
|
antenna |
|
|
|
|
assembly |
|
|
|
14
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1Replace all screws and ensure that no stray screws remain inside your computer.
2Connect any external devices, peripherals, or cables you removed before working on your computer.
3Replace any media cards, discs, or any other parts that you removed before working on your computer.
4Connect your computer and all attached devices to their electrical outlets.
5Turn on your computer.
15
Removing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Procedure
1Slide the battery-release latch to the unlocked position. You hear a click sound when the battery is unlocked.
2Using your €ngertips, lift the battery at an angle and remove it from the battery bay.
16
3Turn the computer over, open the display, and press the power button for €ve seconds to ground the system board.
17
Replacing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Procedure
1Close the display and turn the computer over.
2Place the battery in the battery bay and snap the battery into place.
18
Removing the optical drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1Remove the screw (M2x5) that secures the optical-drive assembly to the base cover.
2Using a plastic scribe, push to release the optical-drive assembly from the optical-drive bay.
19
3 Pull the optical-drive assembly out of the optical-drive bay.
4Remove the screw (M2x3) that secures the optical-drive bracket to the optical drive.
NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly.
20
5 Remove the optical-drive bracket from the optical drive.
6 Carefully pull the optical-drive bezel and remove it from the optical drive.
21
Replacing the optical drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Procedure
1Align the tabs on the optical-drive bezel with the slots on the optical drive and snap it into place.
2Align the screw hole on the optical-drive bracket with the screw hole on the optical-drive assembly.
NOTE: You must correctly align the optical-drive bracket to ensure that the optical drive can be properly secured to the computer. For correct orientation, see step 4 in "Removing the optical drive".
3Replace the screw (M2x3) that secures the optical-drive bracket to the opticaldrive assembly.
4Slide the optical-drive assembly into the optical-drive bay and snap it into place.
5Replace the screw (M2x5) that secures the optical-drive assembly to the computer base.
Post-requisites
Replace the battery.
22
Removing the keyboard
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1Turn the computer over and open the display as far as possible.
2Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly.
3Slide the keyboard up to release it from the slots on the palm-rest assembly.
23
4 Carefully turn the keyboard over and place it on the palm-rest assembly.
5 Open the latch and disconnect the keyboard cable from the system board.
24
6 Lift the keyboard o‚ the palm-rest assembly.
25
Replacing the keyboard
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Procedure
1Slide the keyboard cable into the system-board connector and close the latch to secure the cable.
2Turn the keyboard over, slide the tabs on the keyboard into the slots on the palm-rest assembly, and snap the keyboard into place.
Post-requisites
Replace the battery.
26
Removing the base cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Prerequisites
1Remove the battery.
2Follow the procedure from step 1 to step 3 in “Removing the optical drive”.
3Remove the keyboard.
Procedure
1Remove the €ve screws (M2x5) that secure the base cover to the palm-rest assembly.
27
2Open the latch, and disconnect the optical-drive cable from the connector on the system board.
3Close the display and the turn the computer over.
4Remove the eight screws (M2.5x8) that secure the base cover to the palm-rest assembly.
5Remove the three screws (M2x2) that secure the base cover to the palm-rest assembly.
28
6Remove the two screws (M2x5) that secure the base cover to the palm-rest assembly.
29
7 Using a plastic scribe, pry the base cover o‚ the palm-rest assembly.
8 Turn the base cover over.
30
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