K
Service Source
Studio Display (17" CRT, 16"
viewable image size)
Note:
As of September 2001, the service strategy for this
product is now mail-in only. International service
providers in regions with no access to Apple Repair
Centers will continue to service the display.
K
Service Source
Basics
Studio Display
© 2001 Apple Computer, Inc. All rights reserved.
(17" CRT, 16" VIS)
Basics Service Strategy Change - 1
Service Strategy Change
The service strategy for the
Studio Display (17" CRT,
16" viewable image size)
changed in September 2001.
A small number of Apple
Studio Displays (17" CRT Blue & White and Graphite
colors) with a VGA connector
have been shown to exhibit a
particular component
malfunction.
Symptoms of the
malfunction have included an
Basics Service Strategy Change - 2
occasional popping or cracking sound and may be
accompanied by a visible electrical discharge. This
malfunction does not pose a safety threat to the user when
operating the monitor under normal conditions, but could
lead to electric shock if appropriate precautions are not
taken while servicing the unit.
To streamline repairs for the Apple Studio Displays (17"
CRT - Blue & White and Graphite colors), the service
strategy for this product is now mail-in only. International
service providers in regions with no access to Apple Repair
Centers will continue to service the display.
A limited number of external Service Parts will still be
available for you to order for these displays.
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