The Universal Reset Control 363 is a microprocessor based control designed to maximize the comfort and efficiency provided by a hydronic
heating system. The control automatically adjusts the boiler and mixed loop water temperatures that are delivered to the heating system
by using outdoor reset. For a mixing device, the 363 can use a variable speed driven wet-rotor circulator or a floating action driven mixing
valve. The 363 is capable of controlling an indirect Domestic Hot Water (DHW) storage tank and / or a setpoint load. The temperature of
individual zones can be controlled by connecting a conventional thermostat system or a tekmar Zone Control to the 363.
The 363 control includes a large Liquid Crystal Display (LCD) in order to view system status and operating information. The LCD and user
key pad are used to set the control’s adjustment and to monitor pump and boiler running hours, DHW tank temperatures, outdoor and
system high and low temperatures, boiler firing cycles, plus many other useful items.
Several energy saving features have been incorporated into the 363 such as Warm Weather Shut Down (WWSD), DHW post purge,
system setback, DHW priority, Morning Boost, Soft Start and an automatic differential for boiler control. The 363 also has a unique feature
that allows the control to supply heat to the mixed system from either the boiler or a thermal storage tank.
Reset Ratio
Characterized
Heating Curve
±10% 60 Hz 1800 VA
Do not apply power
20
21
22 23
Com19tN1/
10K
tN2
Com24Mix25Boil
1
Sw
Vie
°
F
% %
1
2
!
ItemMenu
Input (MIX)
Room
Temperature
Unit (RTU)
Test
WWS
off
not testing
red
testing
red
testing paused
For maximum heat,
press and hold
Test
button for 3 seconds.
Meets Class B:
Canadian ICES
FCC Part 15
26
Out
Vie
% %
1
2
ItemMenu
OR
Input
Remote
Display
Module (RDM)
°
F
WWS
!
Date Code
H1153E
Input
Universal
Sensor
Input
Universal
Sensor
OR
70
OR
LR 58233
Input
Outdoor
Included
Sensor
Included
Included
Input
tekmar
Timer
Input (MIX)
tekmar Slab
Sensor
Input (MIX)
tekmar Indoor
Sensor
Input
(BOIL
E150539
or MIX)
tekmar Zone
Control
Note:
Boiler, DH W, setpoint, or
mix demand must be
powered wi th 20 to 260
V (ac) bef ore the control
will opera te pump/valve
outputs or the boiler is
able to fir e.
Input
Mix Demand
signal
Input
Boiler
Demand
signal
Input
Setpoint or
DHW
Demand
signal
Input
120 V (ac)
Power
Supply
Output
Boiler System
Pump
M
Output
DHW Pump OR
DHW Valve
View
Open
%
1
Item
Menu
Universal Reset Control 363
Mixing, Boiler & DHW
7
6
2 31
Com
Mix
Dem
Demand
Output
Mixed System
Pump
Boil
Dem
4
5
Setp/
DHW
Output
Boiler
Power
N L
811
Boil
P1
Mix Demand
Mix
P2
Boiler Demand
DHW Demand
Setpoint Demand
WWSD
Minimum
Maximum
13
15
Pwr
BoilerOpn Cls/
Mix
Var
R
C US
°
F
UnOc
1
2
DHW
10121416
917
DHW
Pmp / Vlv
M
OR
Output
Var. Speed
Driven Pump
Output
Mixing Valve &
Actuating Motor
Universal
(optional)
Setback
None
See product literature
INSTALLATION CATEGORY II
Made in Canada by
tekmar Control Systems Ltd.
tektra 929-05
Power115 V
Relays230 V (ac) 7.5 A 1/3 hp, pilot duty 240 VA
Var. Pump 230 V (ac) 2.4 A 1/6 hp, fuse T2.5 A 250V
Demands 20 to 260 V (ac) 2 VA
Signal wiring must be rated at least 300 V.
Supply wiring must be rated 90°C minimum
Reference Material: Essay E 003: Characterized Heating Curve and Reset Ratio
E 021: Mixing Methods and Sizing of Variable Speed Injection Pumps
User Interface
The 363 uses a Liquid Crystal Display (LCD) as the method of supplying information. You use the LCD in order to setup and monitor
the operation of your system. The 363 has four push buttons (Menu, Item, , ) for selecting and adjusting settings. As you program
your control, record your settings in the Adjust Menu table which is found in the second half of this brochure.
Menu
All of the items displayed by the control are organized into various menus. These menus are
listed on the left hand side of the display (Menu Field). To select a menu, use the
button. By pressing and releasing the
available menu. Once a menu is selected, there will be a group of items that can be viewed
within that menu.
Item
The abbreviated name of the selected item will be displayed in the item field of the display.
To view the next available item, press and release the
the last available item in a menu, pressing and releasing the
display to the first item in the selected menu.
Adjust
To make an adjustment to a setting in the control, begin by selecting the appropriate menu
using the
and / or button to make the adjustment.
Menu
button. Then select the desired item using the
Menu
button, the display will advance to the next
Item
button. Once you have reached
Item
button will return the
Item
button. Finally, use the
Menu
Menu
Menu
Menu
Item
Item
Item
Additional information can be gained by observing the Status and Pointers fields of the LCD. The status field will indicate which of
the control’s outputs are currently active. Most symbols in the status field are only visible when the View Menu is selected.
When the Universal Reset Control 363 is powered up, the control displays the control type number in the LCD for 2 seconds. Next, the
software version is displayed for 2 seconds. Finally, the control enters into the normal operating mode and the LCD defaults to displaying
the current outdoor air temperature.
CHARACTERIZED HEATING CURVE OR RESET RATIO
The 363 has two methods of varying the supply water temperature based on the outdoor air
temperature. The installer can select either a
Characterized Heating Curve
The
Characterized Heating Curve
based on outdoor air temperature and optionally indoor temperature is the most accurate.
The control takes into account the type of terminal unit that the system is using. Since
different types of terminal units transfer heat to a space using different proportions of
radiation, convection and conduction, the supply water temperature must be controlled
differently. Once the control is told what type of terminal unit is used, the control varies the
supply water temperature according to the type of terminal unit. This improves the control
of the air temperature in the building.
Characterized Heating Curve
or a
Reset Ratio
method of controlling the supply water temperature
.
MIX or BOIL DSGN
Reset Ratio
The
outdoor air temperature. This method does not take into account the type of terminal unit
that the heating system is using and therefore is not as accurate as a
Curve
Reset Ratio
.
method of controlling the supply water temperature is based solely on the
TERMINAL UNITS (Boil TERM / MIX TERM)
When using a
unit. The terminal unit determines the shape of the
to how the terminal unit delivers heat into the building space. The 363 provides for selection
between six different terminal unit types: two types of hydronic radiant floor heat, fancoil, fin–
tube convector, radiator, and baseboard.
Hydronic Radiant Floor
HRF1 is a heavy, or high mass, hydronic radiant floor system. This type of a hydronic radiant
floor is embedded in either a thick concrete or gypsum pour. This heating system has a large
thermal mass and is slow acting.
Hydronic Radiant Floor
HRF2 is a light, or low mass, hydronic radiant floor system. Most commonly, this type of
radiant heating system is either attached to the bottom of a wood sub floor, suspended in
the joist space, or sandwiched between the subfloor and the surface. This type of radiant
system has a relatively low thermal mass and responds faster than a high mass system.
Fancoil
A fancoil terminal unit or air handling unit (AHU) consists of an hydronic heating coil and
either a fan or blower. Air is forced across the coil at a constant velocity by the fan or blower
and is then delivered into the building space.
Characterized Heating Curve
(HRF 1)
(HRF 2)
(COIL)
Characterized Heating
, the control requires the selection of a terminal
A convector terminal unit is made up of a heating element with fins on it. This type of terminal
unit relies on the natural convection of air across the heating element to deliver heated air
into the space. The amount of natural convection is dependant on the supply water
temperature to the heating element and the room air temperature.
Radiator
(RAD)
CONV
A radiator terminal unit has a large heated surface that is exposed to the room. A radiator
provides heat to the room through radiant heat transfer and natural convection.
Baseboard
(BASE)
A baseboard terminal unit is similar to a radiator, but has a low profile and is installed at the
RAD
base of the wall. The proportion of heat transferred by radiation from a baseboard is greater
than that from a fin-tube convector.
BASE
SETBACK (UnOccupied)
To provide greater energy savings, the 363 has a setback capability. With setback, the supply water temperatures in the system are
reduced when the building is not used (AWAY) or when the building is UnOccupied. By reducing water temperatures, air temperature
in the space can be reduced even when thermostat(s) are not turned down. This feature is
enabled by setting the
Setback / None DIP
switch to the
Setback
position, and providing either
an external signal or an internal override. Note: AWAY does not require the DIP switch =
22
UnO
Sw
23
Com
Setback.
External UnOccupied
An external signal can place the 363 into an UnOccupied mode. Any time the
and the
mode. When in the UnOccupied mode, the
363 adjusts the supply water temperature(s) based on the
Com
(23) terminals are shorted together, the control operates in the UnOccupied
UnOcc
segment is displayed in the LCD. The
UnOcc
settings made in the
UnO Sw
(22)
Timer Switch
control.
Internal Overrides
The 363 has a number of setback overrides that are selected through the
setback overrides have priority over any external setback signal. Any time an override is in
effect, the
Ovr
segment displays in the LCD.
Schd
Menu. These
Schd
UnOcc
Ovr
Temporary (TMPY)
If a temporary override is selected, the 363 operates in the selected override mode for 3
hours. Once completed, the control reverts to the previous operation.
Permanent (PERM)
If a permanent override is selected, the 363 operates in the selected override mode until a new override is selected.
Away (AWAY)
If the AWAY override is selected, the 363 operates with a fixed WWSD of 62˚F (17˚C) and a fixed room temperature of 62˚F (17˚C).
Any DHW demand is ignored. The setpoint operation is not affected by the AWAY override.
BOOSTING (Boil BST / MIX BST)
When the control changes from the
enters into a
the system are raised above their normal values for a period of time to
provide a faster recovery from the building’s setback temperature. The
maximum length of the boost is selected in the user interface. This
setting is only available if a
not available for a
Control is used.
Typical settings for the BOOST function vary between 30 minutes and two
hours for a building that has a fast responding heating system. For a
building that has a slow responding heating system, a setting between four
hours and eight hours is typical. After a BOOST time is selected, the setback timer must be adjusted to come out of setback some time
in advance of the desired
temperature at the correct time, the BOOST setting should be lengthened and the setback timer should be adjusted accordingly. If the
building is up to temperature before the required time, the BOOST setting should be shortened and the setback timer should be adjusted
accordingly. If the system is operating near its design conditions or if the supply water temperatures are being limited by settings made
in the control, the time required to bring the building up to temperature may be longer than expected.
Boosting
Reset Ratio
mode. In this mode, the supply water temperatures to
Characterized Heating Curve
Occupied
UnOccupied
, and not needed or available if a tekmar Zone
time. This time in advance is normally the same as the BOOST setting. If the building is not up to
The SOF STRT function allows the 363 to slowly ramp the water temperature up to the required supply temperature. By allowing the
temperature in the system to be adjusted slowly, the control reduces any thermal expansion noises and stresses that may be caused
by a quick change in supply water temperature.
WARM WEATHER SHUT DOWN (WWSD)
When the outdoor air temperature rises above the WWSD setting, the 363
turns on the
Weather Shut Down, the
displayed if there is a demand. However, the control does not operate the
heating system to satisfy these demands. The control does respond to
either a
in Section C.
EXERCISING (EXERCISE)
The 363 has a built-in pump and valve exercising function. The exercising period is adjustable and comes factory set at 70 hours. If a
pump or valve output on the control has not been operated at least once during every exercising period, the control turns on the output
for 10 seconds. This minimizes the possibility of a pump or valve seizing during a long period of inactivity. In the case where a mixing
valve is being used as the mixing device, the 363 ensures that the valve operates over its entire range at least once each
exercising period.
Note: The exercising function does not work if power to the control, valves or pumps is disconnected.
WWSD
pointer in the display. When the control is in Warm
DHW Demand
Mixing Demand
or a
Setpoint Demand
and
Boiler Demand
and operates as described
pointers are
Section B —Boiler Reset (Mode = —1—)
Section B1
General Boiler
Operation
Section B2
Alternate Boiler
Demands
Section B1 —General Boiler Operation
BOILER DEMAND
A boiler demand is generated by applying a voltage between 24 and 240
V (ac) across the
is applied, the
is not in WWSD, it closes the Boiler Pump contact which starts the boiler
pump. The control turns on the Boil P1 segment in the LCD. The 363
calculates a Boil TRG supply temperature based on the outdoor air
temperature and settings. The 363 then fires the boiler, if required, to
achieve and / or maintain the target supply temperature.
BOILER START (Boil STRT)
The Boil STRT temperature is the boiler supply water temperature that
the heating system requires when the outdoor air temperature equals the
OUT STRT air temperature setting.
OUTDOOR START (OUT STRT)
The OUT STRT temperature is the outdoor air temperature at which the
control provides the Boil STRT supply water temperature to the system.
OUTDOOR DESIGN (OUT DSGN)
(
RESET RATIO
The OUT DSGN is the outdoor air temperature that is the typical coldest
temperature of the year where the building is located. This temperature
is used when doing heat loss calculations for the building.
The Boil DSGN temperature is the supply water temperature required to heat the boiler zones when the outdoor air is as cold as the
Outdoor Design temperature.
BOILER MINIMUM (Boil MIN)
(
RESET RATIO
The Boil MIN is the lowest water temperature that the control is allowed
to use as a boiler target (Boil TRG)
if the 363 calculates a Boil TRG temperature that is below theBoil MIN
setting, the Boil TRG temperature is adjusted to be at least the Boil MIN
setting. During this condition, if the boiler is operating, the
pointer turns on in the LCD while the Boil TRG or the Boil SUP
temperature is viewed. If the installed boiler is designed for condensing
&
CHARACTERIZED HEATING CURVE
)
temperature. During mild conditions,
Minimum
Boil Min + 1/2 Boiler Differential
e
r
u
t
a
er
p
m
e
T
r
e
t
a
W
l
i
B
o
Boil Min - 1/2 Boiler Differential
Pointer On
Boil MIN
operation, set the Boil MIN adjustment to OFF.
BOILER MAXIMUM (Boil MAX)
(
RESET RATIO
The Boil MAX is the highest water temperature that the control is allowed
to use as a Boil TRG temperature. If the control does target Boil MAX,
and the Boil SUP temperature is near the Boil MAX temperature, the
Maximum
temperature is viewed. At no time does the control operate the boiler
&
CHARACTERIZED HEATING CURVE
pointer turns on in the LCD while the Boil TRG or the Boil SUP
)
B
o
Pointer On
Boil Max + 1/2 Boiler Differential
a
r
e
p
m
e
T
r
e
t
a
W
l
i
Boil Max - 1/2 Boiler Differential
Pointer On
above 248˚F (120˚C).
WARM WEATHER SHUT DOWN (WWSD) OCC & UNOCC
(
RESET RATIO
When the outdoor air temperature rises above the WWSD setting, the 363 turns on the
is in Warm Weather Shut Down, the
the heating system to satisfy this demand. The control does respond to either a
&
CHARACTERIZED HEATING CURVE
Boiler Demand
)
pointer is displayed if there is a demand. However, the control does not operate
WWSD
DHW Demand
pointer in the display. When the control
or a
Setpoint Demand
described in Section C.
BOILER SETBACK (Boil SETB) (
RESET RATIO
)
The Boil SETB is the amount that the boiler supply water temperature is reduced when the 363 is placed into an
using an internal or an external setback as described in Section A. This setting is only available if the
and
Setback / None
BOILER INDOOR (Boil INDR)
(
CHARACTERIZED HEATING CURVE
DIP switch is set to
)
Setback
.
Reset Ratio
The Boil INDR is the room temperature used in the original heat loss
calculations for the building. This setting establishes the beginning of the
Characterized Heating Curve
for the boiler zones. This single setting
replaces the Boil STRT water temperature and OUT STRT air temperature settings used by the
BOILER ROOM OCC & UNOCC (Boil ROOM)
(
CHARACTERIZED HEATING CURVE
Reset Ratio
)
.
Boiler Characterized
Heating Curve
Boil MIN
Boil DSGN
The Boil ROOM is the desired room temperature for the boiler zones and
it provides a parallel shift of the
temperature desired by the occupants is often different from the designed indoor temperature (Boil INDR). If the room temperature is not
Characterized Heating Curve
. The room
WWSD Occ
WWSD Unocc
correct, adjusting the Boil ROOM setting increases or decreases the
amount of heat available to the building. If the
is set to
Occupied
Setback
and
UnOccupied
, a Boil ROOM setting must be made for both the
modes.
BOILER TARGET TEMPERATURE (Boil TRG)
(
RESET RATIO
The Boil TRG temperature is determined from either the
Heating Curve
&
CHARACTERIZED HEATING CURVE
or the
Reset Ratio
settings and the outdoor air tempera-
Setback / None
)
Characterized
DIP switch
Boil IND
80
(27)
Boil ROOM Occ
Boil ROOM UnOcc
60
(16)
40
(5)
Outdoor Air Temperature
20
(-7)
ture. The control displays the temperature that it is currently trying to
maintain as the boiler supply temperature. If the control does not
presently have a requirement for heat, it displays “- - -” in the LCD.
An on / off heat source such as a boiler must be operated with a differential to prevent short cycling. This differential is centered around
the Boil TRG temperature. If the boiler supply temperature drops 1/2 of the differential setting below the Boil TRG temperature, the 363
closes the boiler contact to fire the boiler. If the boiler supply temperature rises 1/2 of the differential setting above the Boil TRG
temperature, the 363 opens the boiler contact to turn off the boiler. With the 363, either a fixed or automatic differential setting is selected.
If the AUTO differential is selected, the 363 automatically adjusts the boiler differential setting under the current load conditions to
minimize short cycling.
BOILER OPERATION
When the 363 determines that boiler operation is required, the
Boiler
contact terminals (12 and 13) close. While the boiler contact is
closed, the burner segment in the LCD is displayed.
BOILER PUMP (P1) OPERATION
The
Boiler Pump
also closes whenever the 363 receives a
contact (P1, terminal 8) closes whenever there is a boiler demand and the 363 is not in WWSD. The boiler pump contact
Mixing Demand
and is not in WWSD. Refer to the Mixing Reset Section D for more information.
For boiler pump contact operation during either DHW or Setpoint operation, refer to the DHW / Setpoint Section C.
BOILER PURGE (PURGE P1)
After the boiler demand is satisfied, the 363 continues to operate the
Boiler Pump
(P1, terminal 8) for a period of time. The length of time that
the boiler pump continues to run is adjustable (PURGE P1). This setting
allows any excess heat to be purged out of the boiler after the burner is
shut off. This also helps to prevent the water in the boiler from flashing into
oror
steam after the boiler is shut off. The boiler pump continues to run either
until the purging time has elapsed or the Boil SUP temperature has
dropped more than a differential below the Boil MIN setting. However,
there must not be any motorized valves that will restrict water flow through
the pump and boiler.
FIRE DELAY (FIRE DLY)
The FIRE DLY is the delay time that may happen between the time that the 363 closes the boiler contact and the burner fires. This delay
is usually the result of a burner pre-purge or other forms of time delay built into the burner’s safety circuits.
BOILER MASS (Boil MASS)
The Boil MASS setting allows the 363 to adjust to different types of heat sources depending on their thermal mass.
The LITE setting is selected if the boiler that is being used has a low thermal mass. This means that the boiler has a very small water
content and has very little metal in the heat exchanger. A boiler that has a low thermal mass comes up to temperature quite rapidly.
This is typical of many copper fin-tube boilers.
The MED setting is selected if the boiler that is being used has a medium thermal mass. This means that the boiler either has a large
water content and a low metal content or a low water content and a high metal content. This is typical of many modern residential cast
iron boilers.
The HEVY setting is selected if the boiler that is being used has a high thermal mass. This means that the boiler has both a large water
content and a large metal content. A boiler that has a high thermal mass is relatively slow in coming up to temperature. This is typical
of many commercial cast iron and steel tube boilers.
Section B2 —Alternate Boiler Demands
10K 1 ZONE CONTROL (10K 1 = Boil)
The 10K 1 item selects the type of device to be connected. Set the 10K 1
item to Boil to add a tekmar Zone control to the boiler loop. Control of
boiler zones is then provided by a tekmar Zone Control connected to the
363. The Zone Control provides its own internal boiler demand to the 363.
In this case, there is no need to provide an external boiler demand as
described earlier in Section B1. The Zone Control is also capable of
adjusting the Boil TRG temperature, if required, to provide improved
building occupant comfort and system performance.
The 363 registers an external demand for DHW when a voltage between 24 and 240 V (ac)
is applied across the
aquastat or setpoint control is used as a switch in the DHW demand circuit. Once the 363
detects a DHW demand, the
operates as described below.
Internal Demand Sensor
If the 10K 2 setting is selected as DHW, the 363 looks for a DHW sensor connected to the
10K 2
desired indirect DHW tank temperature.
When the temperature at the DHW sensor drops 3˚F (1.5˚C) below the DHW TANK setting,
the
DHW Demand
An advantage to using the DHW sensor is that the control can display the current DHW TANK
temperature and record the highest and lowest DHW TANK temperatures. Also, the 363 can
control the DHW temperature with more accuracy than when using an aquastat.
is generated on the 363 by one of two methods: either an external DHW demand from an aquastat or an internal demand
and the
DHW Demand
Com Dem
terminals (5 and 3). Either a DHW
pointer turns on in the LCD and the control
and the
(10K 2 = NONE)
Setp/DHW
(10K 2 = DHW)
Com Sen
terminals (18 and 17). The DHW TANK setting is used to set the
pointer turns on in the LCD and the control operates as described below.
Section C4
Setpoint
24 to 240 V (ac)
DHW
Storage Tank
3
Boil
Com
Dem
Dem
Aquastat
17
Com
4
Setp/
DHW
18
10K
2
5
DHW DEVICE (DHW THRU)
Once the 363 has received a
of DHW device selected. The DHW device is selected using the DHW THRU item in the
menu.
DHW Valve
If VALV is selected as the DHW device and there is a
Pmp / Vlv
flow through the DHW tank’s heat exchanger once the DHW valve is opened. The 363
operates the boiler to provide a sufficient boiler supply temperature to the DHW tank.
DHW Pump
If PUMP is selected as the DHW device, the 363 assumes that the DHW pump provides
adequate flow through both the DHW tank heat exchanger and the boiler. To provide heat
to the DHW tank, the 363 closes the
boiler to provide a sufficient Boil SUP temperature to the DHW tank. If using a primary loop
with the DHW tank piped in primary / secondary, select DHW VALV.
(VALV)
contact (9 and 10) and the
(PUMP)
BOILER TARGET DURING DHW GENERATION (Boil 0TRG)
The Boil TRG temperature during DHW operation depends on whether an external or internal demand is occurring. The DHW demand
overrides the reset water temperature.
External Demand
If the control receives a
as the DHW Heat Exchanger setting (DHW XCHG).
Internal Demand
If the control receives a
TRG temperature is at least as hot as the DHW TANK setting plus 40˚F (22˚C).
DHW DURING UNOCCUPIED
The DHW operation during an
that is being used. For this function to operate, the control must have the
(10K 2 = NONE)
(10K 2 = DHW)
DHW demand
DHW demand
DHW demand
UnOccupied
, the sequence of operation depends on the type
Valve
P
Adjust
DHW demand
Boil P1
contact (7 and 8). The boiler pump provides
DHW Pmp / Vlv
contact (9 and 10) and operates the
, the 363 closes the
DHW
through an external device such as an aquastat, the Boil TRG temperature is at least as hot
is used, the control can either continue operation of the DHW system as it would during the
period or the control can ignore a call for DHW as long as the control is in an
UnOccupied
Occupied
mode.
Internal Demand (Sensor)
If an internal
as long as the control is in an
Away
If the AWAY setting is made in the
the DIP switch =
DHW Demand
Setback
is used, a DHW TANK
UnOccupied
Schd
mode.
menu, any
.
Unocc
temperature can be set. This is the temperature that the tank maintains
DHW Demand
is ignored and the tank cools off. Note: AWAY does not require
Section C2 —DHW Priority
DHW PRIORITY
It is often desirable to limit or even stop the flow of heat to the heating system when the DHW tank calls for heat. This allows faster recovery
of the DHW tank. The 363 has a number of features that it can use when dealing with DHW priority. The features available depend on
the type of DHW device that is being used and the type of
Mixing Priority
It can be selected that the DHW tank has priority over the mixing zones.
If this option is chosen, the mixing device is throttled back on a call for
DHW. The
By reducing the mixing device output, more heat is directed to the DHW
tank. The boiler zones continue to operate without change. This setting
is available if DHW THRU is set to PUMP or VALV.
Boiler and Mixing Priority
It can be selected that the DHW tank has priority over the boiler and
mixing zones. If this option is chosen, the mixing device is throttled back
and the boiler pump (P1) turns off on a call for DHW. This setting is
available only if a pump is selected as the DHW device (DHW THRU set
to PUMP). Ensure that the flow rate of the DHW pump is adequate for both
the DHW heat exchanger and the boiler.
DHW Demand
(DHW PRI = MIX)
Mix P2
pump continues to operate based on the
Mix Demand
(DHW PRI = B+M)
the control receives.
.
P2
P2
P
P1
DHW
P1
P
DHW PRIORITY OVERRIDE
To prevent the building from cooling off too much or the possibility of a potential freeze up
during DHW priority, the 363 limits the amount of time for DHW priority. As the outdoor air
temperature becomes colder, the length of time that the 363 provides DHW priority is reduced.
Once the allowed time for priority has elapsed, the 363 overrides the DHW priority and
operates DHW and heating simultaneously.
CONDITIONAL DHW PRIORITY
If the boiler supply temperature is maintained at or above the required temperature during
DHW generation, this indicates that the boiler has enough capacity for DHW and possibly
heating as well. As long as the boiler supply temperature is maintained near its target, DHW
and heating occurs simultaneously.
DHW POST PURGE
After the
DHW Demand
is removed, the 363 performs a purge on the boiler. The 363 shuts
off the boiler and continues to operate either the DHW pump or the DHW valve and the boiler
pump. This purges the residual heat from the boiler into the DHW tank. The 363 continues this
purge for a maximum of four minutes or until the boiler supply temperature drops 20˚F (11˚C)
below the DHW Boil TRG temperature. The 363 also stops the purge if the boiler supply
temperature drops below the current Boil TRG temperature.
DHW MIXING PURGE
After DHW operation, the boiler is extremely hot. At the same time, the heating zones may
have cooled off considerably after being off for a period of time. To avoid thermally shocking
the boiler after DHW priority, the 363 shuts off the boiler, but continues to operate the DHW
while restarting the heating system. This allows some of the DHW return water to mix with the
cool return water from the zones and temper the boiler return water.
Section C3 —DHW with Low Temperature Boilers (without Mixing)
If DHW is to be incorporated into a low temperature system such as a radiant heating system, a mixing device is often installed to isolate
the high DHW supply temperature from the lower system supply temperature. If a mixing device is not installed, high temperature water
could be supplied to the low temperature system while trying to satisfy the DHW demand. This may result in damage to the low
temperature heating system. The 363 is capable of providing DHW in such a system while ensuring that the low temperature in the
heating system does not exceed its allowed maximum setting.
To prevent high temperature water from being introduced into the heating system, the Boiler Pump (P1) must be turned off during a
call for DHW. To do this, DHW THRU must be set to PUMP, DHW PRI must be set to B + M, and Boil MIN must be set to OFF.
On a call for DHW, the 363 provides DHW priority by shutting off the Boiler
Pump (P1) for a period of time. This time is based on the outdoor air
temperature as described in the DHW Priority Override section. If the
Demand
is not satisfied within the allotted time, the boiler shuts off and the
boiler’s heat is purged into the DHW tank.
DHW
P
DHW
Sequence, Section C3
Once the boiler supply temperature is sufficiently reduced, the DHW pump
P1
shuts off. Then the heating system is turned on for a period of time to
prevent the building from cooling off. After a period of heating, if the DHW
demand is still present, the 363 shuts off the heating system and provides
heat to the DHW tank once again.
For correct operation, close attention must be paid to the mechanical layout of the system. When the 363 turns off the Boiler Pump (P1),
flow to the heating system must stop. If flow is not stopped, the temperature in the heating system can exceed the maximum desired
temperature and can result in damage to the heating system.
Section C4 —Setpoint
The 363 can handle setpoint loads which are high temperature loads connected to the boiler loop that are not heating loads or DHW.
For this feature to be available, either a DHW sensor must be used or the DHW THRU item is set to NONE. If an external DHW demand
is used as described in Section C1, you cannot use the setpoint feature.
SETPOINT DEMAND
The 363 registers a
across the
Setp / DHW
setpoint demand pointer turns on in the LCD. The control operates the boiler to maintain at
least the boiler supply temperature as set by the SETPOINT
does not turn on the Boiler Pump (P1). If a setpoint load is used, the installer must make sure
that the setpoint device provides its own flow through the boiler.
BOILER TARGET DURING SETPOINT (Boil TRG)
The Boil TRG temperature during a
setting. This temperature is maintained as long as the 363 has a
Setpoint Demand
and the
Com Dem
Setpoint Demand
when a voltage between 24 and 240 V (ac) is applied
terminals (5 and 3). Once voltage is applied, the
Occ
setting. The
Setpoint Demand
is increased to at least the SETPOINT
Setpoint Demand
.
24 to 240 V (ac)
Com
Dem
4
5
3
Setp/
Boil
DHW
Dem
SETPOINT SETBACK (SETPOINT UnOcc)
If the 363 is placed into setback, the
operates normally. If a system override of AWAY is selected, the 363 operates the SETPOINT load at the
Setpoint Dem
SETPOINT PRIORITY (SETP PRI = B+M)
is ignored if the SETPOINT
UnOcc
setting is set to OFF. Otherwise, the setpoint
Occupied
setting.
For setpoint loads to have priority over the Boiler and Mixing zones, set SETP PRI to B + M. If this option is chosen, the output from
the mixing device is suspended and the Boiler Pump (P1) turns off during a
Priority Override
Setpoint Demand
.
In order to prevent the building from cooling off too much or the possibility of a potential freeze up during setpoint priority, the 363 limits
the amount of time for setpoint priority. As the outdoor air temperature becomes colder, the length of time the 363 provides setpoint
priority is reduced. Once the allowed time for priority has elapsed, the 363 overrides the setpoint priority and operates setpoint and
heating simultaneously.
Conditional Setpoint Priority
If the Boil SUP temperature is maintained at or above the required temperature during setpoint generation, this indicates that the boiler
has enough capacity for setpoint and possibly heating as well. As long as the Boil TRG temperature is maintained, setpoint and heating
occur at the same time.
A mixing demand is generated by applying a voltage between 24 and 240
V (ac) across the
applied, the
in WWSD, the 363 closes the
c
ontrol turns on the boiler pump and mixing pump segments in the LCD.
The 363 calculates a MIX TRG supply temperature based on the outdoor
air temperature and settings. If required, the 363 operates the boiler in
order to provide heat to the mixing device.
MIXING START (MIX STRT)
The MIX STRT temperature is the mixing supply water temperature that
the heating system requires when the outdoor air temperature equals the
OUT STRT
OUTDOOR START (OUT STRT)
The OUT STRT temperature is the outdoor air temperature at which the
control provides the MIX STRT supply water temperature to the system.
OUTDOOR DESIGN (OUT DSGN)
(
RESET RATIO
&
The OUT DSGN is the outdoor air temperature that is the typical coldest
temperature of the year where the building is located. This temperature
is used when doing heat loss calculations for the building.
MIX DESIGN (MIX DSGN)
(
RESET RATIO
The MIX DSGN temperature is the supply water temperature required to
heat the mixing zones when the outdoor air is as cold as the Outdoor
Design temperature.
&
Mix Demand
Mix Demand
air temperature.
terminals (1 and 2). Once voltage is
pointer is displayed in the LCD. If the 363 is not
Mix P2
contact and the
(
RESET RATIO
(
RESET RATIO
CHARACTERIZED HEATING CURVE
CHARACTERIZED HEATING CURVE
Boil P1
contact. The
)
)
)
)
24 to 240 V (ac)
Mixing Reset
Ratio
MIX STRT
OUT STRT
80
(27)
m
r
o
N
WWSD Occ
WWSD Unocc
60
(16)
40
(5)
Outdoor Air Temperature
Demand
MIX DSGN
l
a
MIX SETB
OUT DSGN
20
(-7)
1
Mix
t
e
S
2
MIX MAX
k
c
a
b
0
(-18)
-20
(-29)
210
(99)
190
(88)
170
(77)
150
(66)
130
(54)
110
(43)
90
(32
70
(21)
Supply Water Temperature
MIXING MAXIMUM (MIX MAX)
(
RESET RATIO
&
CHARACTERIZED HEATING CURVE
)
The MIX MAX sets the highest water temperature that the control is
allowed to calculate as the MIX TRG temperature. If the control does
target the MIX MAX setting, and the MIX SUP temperature is within 5˚F
(3˚C) of the MIX MAX, the
either the MIX TRG temperature or the MIX SUP
Maximum
pointer is displayed in the LCD while
temperature is
being viewed.
WARM WEATHER SHUT DOWN (WWSD) OCC & UNOCC
(
RESET RATIO
&
CHARACTERIZED HEATING CURVE
)
When the outdoor air temperature rises above the WWSD setting, the 363 turns on the
is in Warm Weather Shut Down, the
heating system to satisfy this demand. The control does respond to either a
Mix Demand
pointer is displayed if there is a demand. However, the control does not operate the
The MIX SETB is the amount that the mixing supply water temperature is
reduced when the 363 is placed into an
internal or an external setback as described in Section A. This setting is only
available if the
switch is set to
Reset Ratio
Setback
.
MIXING INDOOR (MIX INDR)
(
CHARACTERIZED HEATING CURVE
The MIX INDR is the room temperature used in the original heat loss
calculations for the building. This setting establishes the beginning of the
Characterized Heating Curve
replaces the MIX STRT water temperature and OUT STRT air temperature
settings used by the
Reset Ratio
MIXING MINIMUM (MIX MIN)
(
CHARACTERIZED HEATING CURVE
UnOccupied
DIP switch is selected and
mode, using an
Setback/None
)
for the mixing zones. This single setting
.
)
DIP
Mixing Characterized
Heating Curve
MIX MIN
MIX IND
MIX ROOM Occ
MIX MAX
MIX DSGN
OUT DSGN
WWSD Occ
WWSD Unocc
MIX ROOM Unocc
The MIX MIN is the lowest temperature that the control is allowed to use as
a MIX TRG temperature. During mild conditions, if the 363 calculates a MIXTRG temperature that is below the MIX MIN setting, the MIX TRG temperature
is adjusted to match the MIX MIN setting. During this condition, the
Minimum
pointer turns on in the LCD when either the MIX TRG temperature
80
(27)
60
(16)
40
(5)
Outdoor Air Temperature
20
(-7)
0
(-18)
-20
(-29)
or the MIX SUP temperature is being viewed.
If either an Indoor Sensor or a Room Temperature Unit (RTU) are used and the 363 is operating at the MIX MIN temperature, the Mixing
Pump (P2) is cycled using Pulse Width Modulation (PWM) with a 15 minute cycle length. By cycling the Mixing Pump (P2) and controlling
the flow of supply water, the control provides an average supply water temperature to the mixing system. This average temperature is
equal to the original MIX TRG. This minimizes overheating of the zone while the control is operating at the MIX MIN temperature.
210
(99)
190
(88)
170
(77)
150
(66)
130
(54)
110
(43)
90
(32)
70
(21)
50
(10)
Supply Water Temperature
Sequence, Section D
MIX ROOM OCC & UNOCC (MIX ROOM)
(
CHARACTERIZED HEATING CURVE
The MIX ROOM is the desired room temperature for the mixing zones and it provides a parallel shift of the
)
Characterized Heating Curve
The room temperature desired by the occupants is often different from the design indoor temperature (MIX INDR). If the room
temperature is not correct, adjusting the MIX ROOM setting increases or decreases the amount of heat available to the building. If the
Setback / None
MIXING TARGET TEMPERATURE (MIX TRG)
(
RESET RATIO
The MIX TRG temperature is determined from either the
DIP switch is set to
&
CHARACTERIZED HEATING CURVE
Setback
, a MIX ROOM setting must be made for both the
)
Characterized Heating Curve
or the
Occupied
Reset Ratio
and
UnOccupied
modes.
settings and the outdoor air
temperature. The control displays the temperature that it is currently trying to maintain as the mixing supply temperature. If the control
does not presently have a requirement for heat, it displays “- - -” in the LCD.
MIXING PUMP (P2) OPERATION
The Mixing Pump (P2) contact (terminal 11) closes whenever there is a
the Mixing Pump is operated based on the EXERCISE setting in the
BOILER MINIMUM PROTECTION (Boil MIN)
Mixing Demand
Adjust
Menu .
and the 363 is not in WWSD. During WWSD,
The 363 is capable of providing boiler protection from cold mixing system
return water temperatures. If the boiler supply temperature is cooler than
the Boil MIN setting while the boiler is firing, the 363 reduces the output from
the mixing device. This limits the amount of cool return water to the boiler
and allows the boiler supply temperature to recover.
.
Section D2 —Mixing Device
MIXING DEVICE SELECTION (MIXING)
The 363 can supply a lower water temperature to part of the heating system by varying the speed of an injection pump or modulating
a mixing valve. This selection is made under the MIXING item in the
A standard wet rotor circulator is connected to the 363 on the
Cls / Var
terminal (16). The 363 increases or decreases the power output to the
circulator when there is a
Mix Demand
. The circulator speed varies to
maintain the correct mixed supply water temperature at the mix sensor. For
correct sizing and piping of the variable speed injection driven circulator,
refer to essay E 021. A visual indication of the current variable speed output
is displayed in the LCD in the form of a segmented bar graph. Two small
indicators at the top of the graph indicate whether the output is increasing
or decreasing.
FLOATING ACTION (MIXING = FLOT)
A floating action actuator motor is connected to the 363 on the
/ Var
terminals (15 and 16). The 363 pulses the actuator motor open or close
Opn
and
to maintain the correct supply water temperature at the mix sensor when
there is a
Mix Demand
. The mixing valve that the actuator is connected to
can be either a 2-way, 3-way or 4-way valve. A visual indication as to
whether the control is currently opening or closing the mixing valve is
displayed in the LCD with the words Open and Close. Also, a visual
indication of the current position of the valve is displayed in the LCD in the
form of a segmented bar graph.
STORAGE (MIXING = STOR)
Refer to Section E on storage systems for a description of this selection.
Section D3 —Alternate Mixing Demands
Cls
In addition to using conventional thermostats to provide a mixing demand as described in Section D1, the 363 can use a number of other
methods to provide a
10K 1 INDOOR SENSOR ( 10K 1 = INDR)
Set the 10K 1 item to INDR to add an indoor sensor for temperature control of a single zone
mixing system. The indoor sensor is connected to the
In addition, power must be applied to the
Section D1. With the indoor sensor connected, the 363 is able to sense the actual room
temperature. With this information, the 363 provides a more constant water flow through the
Demand
.
tekmar
363 Control
Mix Demand
View
Boiler Demand
°
F
DHW Demand
Setpoint Demand
Minimum
2
1
%
Maximum
1
DHW
Item
Menu
Universal Reset Control 363
Mixing, Boiler & DHW
R
NRTL/C
LR 58223
LR 58233
E150539
Mix Demand
Com
and
10K 1
terminals (20 and 21).
terminals (1 and 2) as described in
tekmar
Indoor Sensor
mixing system. At the same time, indoor feedback fine tunes the supply water temperature in
the mixing system to prevent over heating or under heating. To adjust the room temperature
for the mixing zone, use the MIX ROOM
Occupied
or
UnOccupied
setting in the Adjust menu
at the control.
10K 1 ZONE CONTROL (10K 1 = MIX)
Set the 10K 1 item to MIX to add indoor temperature feedback control of multiple mixing zones.
Control of mixing zones is provided by connecting a tekmar zone control to the 363. The zone
control provides its own internal mixing demand to the 363. In this case, there is no need to
provide an external
Demand
as described earlier in Section D1. The zone control is capable
of automatically adjusting the MIX TRG temperature to improve building occupant comfort and
system performance.
10K 1 SLAB SENSOR (10K 1 = SLAB)
Set the 10K 1 item to SLAB to add a slab sensor for temperature control of a single zone mixing
system. The 363 can use a slab sensor to control the actual slab temperature. A slab sensor
is placed in the slab and connected to the
must be applied to the
Mix Demand
Com
and the
terminals (1 and 2) as described in Section D1. With the
10K 1
terminals (20 and 21). Power
tekmar
Slab Sensor
tekmar
363 Control
Mix Demand
View
Boiler Demand
°
F
DHW Demand
Setpoint Demand
Minimum
2
1
%
Maximum
1
DHW
Item
Menu
Universal Reset Control 363
Mixing, Boiler & DHW
R
NRTL/C
LR 58223
LR 58233
E150539
slab sensor connected, the 363 will limit the mixing supply temperature in order to maintain
the slab sensor between the SLAB MIN and SLAB MAX settings.
Slab Minimum
(SLAB MIN)
The SLAB MIN sets the minimum allowed core temperature of the slab as long as the control is not in a WWSD. Caution should be
used when adjusting the SLAB MIN setting as this may lead to overheating of the zone during mild conditions. If the AWAY setting
is selected in the Schedule menu, the 363 ignores the SLAB MIN setting.
Slab Maximum
(SLAB MAX)
The SLAB MAX sets the maximum allowed core temperature of the slab. If the slab is to be maintained at a fixed core temperature,
set SLAB MAX and SLAB MIN items to the same setting.
If the mixing system consists of a single zone, temperature control of that zone can be provided
Com
by using an RTU. The RTU is connected to the
and tekmar NetTM
and 19). In addition, power must be applied to the
Mix Demand
tN1/tN2
terminals (17
terminals (1 and 2) as
described in Section D1. With the RTU connected, the 363 measures the actual room
temperature. With this information, the 363 provides a constant water flow through the mixing
system. At the same time, indoor temperature feedback fine tunes the supply water
temperature in the mixing system to prevent over heating or under heating. The RTU allows
the user to adjust the desired room temperature at the RTU. Remote sensor capability is also
available through an RTU as described in the RTU data brochure.
Section E —Storage
tekmar
RTU
View
tekmar
363 Control
Mix Demand
View
Boiler Demand
°
F
DHW Demand
Setpoint Demand
Minimum
1
2
%
Maximum
1
°
F
UnOcc 1
Heat
ItemMenu
Universal Reset Control 363
Mixing, Boiler & DHW
DHW
Item
Menu
R
NRTL/C
LR 58223
LR 58233
E150539
Section E1
General Storage
Operation
Section E2
With a Tank Sensor
Section E3
Without a Tank
Sensor
Section E1 —General Storage Operation
MIXING STORAGE (MIXING = STOR)
By using the 363, it is possible to incorporate a thermal storage tank into the
mixed side of the heating system. This storage tank could be charged with
heat using an alternate heat source such as solar, wood, or off peak electrical.
Set the MIXING item to STOR. When using the STOR selection, it is not
possible to use a floating action actuator as the mixing device; Variable
speed injection pumps must be used. A variable speed injection pump is
used to draw heat from the storage tank and inject it into the mixed system
loop. Pipe the storage tank and boiler loop variable speed driven mixing
pump as illustrated. Whenever possible, the 363 uses the heat in the
storage tank to satisfy the mixing system. However, if the storage tank is
not able to satisfy the mixing system, the 363 uses the variable speed
injection pump connected to the boiler loop. This pump provides heat to the
mixing system from the boiler.
Note: A relay must be installed as described in the wiring section for the 363
to switch the variable speed output signal between the storage tank
injection pump and the boiler loop injection pump.
Var
Var
Secondary
Heat Source
Section E2 —With a Tank Sensor
10K 2 STORAGE (10K 2 = STOR)
For the best operation of a system that has a thermal storage tank, it is
recommended to use a tekmar 10K sensor in the storage tank. The sensor
measures the tank temperature and connects to the 363 on the
10K 2
terminals (17 and 18). Set the 10K 2 setting to the STOR item. With
the sensor installed, the 363 learns the required temperature difference
between the current tank temperature and the mixing target temperature
that still allows heat transfer.
If the tank temperature is sufficient to satisfy the system, the 363 operates
the storage tank’s variable speed pump. If the tank temperature is not
sufficient, the 363 switches to the boiler variable speed pump. Whenever
the 363 is using the boiler variable speed pump, the 363 continues to
monitor the tank temperature. If the tank temperature increases enough to
satisfy the mixing requirements, the 363 switches back to the storage tank’s
variable speed pump for as long as possible.
Use of the tank sensor allows the control to display the current storage tank
The 363 is capable of operating the storage tank system without a storage
tank sensor. In this situation, once the 363 receives a
control begins operation by trying to satisfy the system using the storage
tank. If the storage tank’s injection pump runs at a high percentage of output
and is still unable to satisfy the system, the 363 switches to the boiler’s
variable speed injection pump.
Mixing Demand
the
Mix Sensor
Secondary
Heat Source
Boiler Sensor
POLLING TIME (POLL TIME)
Once the 363 has switched to the boiler’s variable speed injection pump,
it must periodically check to see if the storage tank has accumulated a
usable amount of heat. This periodic checking is called polling. The polling period is an adjustable setting between 20 minutes and 12
hours. At the end of every polling period, the 363 switches to the storage tank’s variable speed pump. As long as the storage tank is
capable of satisfying the system, the 363 operates the storage tank’s variable speed pump. If the storage tank is not capable of satisfying
the system, the 363 switches back to the boiler’s variable speed pump. The control checks the storage tank at the end of the next
polling time.
Installation
CAUTION
Improper installation and operation of this control could result in damage to the equipment and possibly even personal injury. It is your
responsibility to ensure that this control is safely installed according to all applicable codes and standards. This electronic control is
not intended for use as a primary limit control. Other controls that are intended and certified as safety limits must be placed into the
control circuit.
STEP ONE
Check the contents of this package. If any of the contents listed are missing or damaged, please contact your wholesaler or tekmar sales
representative for assistance.
Type 363 includes:
GETTING READY
One Universal Reset Control 363, One Outdoor Sensor 070, Two Universal Sensors 071
Data Brochures D 363, D 070, D 001, User Brochure U 363, Application Brochures A 363
Essays E 003, E 021
Note:
Carefully read the details of the Sequence of Operation to ensure that you have chosen the proper control for your application.
STEP TWO
Remove the control from its base by pressing down on the release clip in the wiring chamber and sliding the control upwards. The base
is then mounted in accordance with the instructions in the Data Brochure D 001.
STEP THREE
All electrical wiring terminates in the control base wiring chamber. The base has standard 7/8” (22 mm) knockouts which accept common
wiring hardware and conduit fittings. Before removing the knockouts, check the wiring diagram and select those sections of the chamber
with common voltages. Do not allow the wiring to cross between sections as the wires interfere with safety dividers which should be
installed at a later time.
Power must not be applied to any of the wires during the rough-in wiring stage.
• Install the Outdoor Sensor 070, Boiler Sensor 071, and Mixing Sensor 071 according to the instructions in the Data Brochure D 070
• If a DHW Sensor 071 is used, install the DHW Sensor according to the installation instructions in the Data Brochure D 070 and run
• If a Storage Tank Sensor 071 is used, install the Storage Tank Sensor according to the installation instructions in the Data Brochure
• If a Room Temperature Unit (RTU) 062 or 063 is used, install the RTU according to the installation instructions in the Data Brochure
• If a Slab Sensor 072 or 073 is used, install the Slab Sensor according to the installation instructions in the Data Brochure D 070
• If a Remote Display Module (RDM) 040 is used, install the RDM according to the installation instructions in the Data Brochure D
• If a tekmar Zone Control is used, run the wires from the Zone Control to the 363. Refer to the instructions supplied with the Zone
Control.
• Run wire from other system components (pumps, boiler, actuator motors, etc.) to the control.
• Run wires from the 120 V (ac) power to the control. Use a clean power source to ensure proper operation. Multi-strand 16 AWG
wire is recommended for all 120 V (ac) wiring due to its superior flexibility and ease of installation into the terminals.
• 120 V (ac) to be provided from a 15 A circuit breaker and must have a circuit disconnect installed.
• Connect ground wires to ground bus bar in wiring area.
STEP FOURELECTRICAL CONNECTIONS TO THE CONTROL
The installer should test to confirm that no voltage is present at any of the wires. Push the
control into the base and slide it down until it snaps firmly into place.
Powered Input Connections
6
Power
N
7
L
120 V (ac) Power
Connect the 120 V (ac) power supply to the
Power N
This connection provides power to the microprocessor and display of the control. As well,
this connection provides power to the
Power L
terminal (7).
Boil P1
and
and
Power L
terminals (8 and 11) from the
Mix P2
terminals (6 and 7).
Mixing Demand
To generate a
Mixing Demand
applied across the
Mix Demand
, a voltage between 24 V (ac) and 240 V (ac) must be
terminals (1 and 2).
Boiler Demand
To generate a
across the
Boil Dem
Boiler Demand
and the
, a voltage between 24 V (ac) and 240 V (ac) must be applied
Com Dem
terminals (4 and 3).
DHW Demand
To generate an external DHW Demand, a voltage between 24 V (ac) and 240 V (ac) must
be applied across the
Setp / DHW
and the
Com Dem
terminals (5 and 3).
Setpoint Demand
To generate a Setpoint Demand, a voltage between 24 V (ac) and 240 V (ac) must be
applied across the
Setp / DHW
and the
Com Dem
terminals (5 and 3).
Caution: The same power supply must be used for both the DHW demand and setpoint
demand circuits since they share the
Com Dem
terminals.
Output Connections
Boiler Pump Contact (Boil P1)
The boiler pump output terminal (8) on the 363 is a powered output. When the relay
contact in the 363 closes, 120 V (ac) line (L) is provided to the
the
Power L
terminal (7). To operate the boiler pump, connect one side of the boiler pump
terminal (8) from
Boil P1
circuit to terminal 8 and the second side of the pump circuit to the neutral (N) side of the
120 V (ac) power supply.
DHW Pump / Valve Contact
The
DHW Pump / Valve
no power available on these terminals from the control. These terminals are to be used
as a switch to either make or break power to the DHW pump or the DHW valve. Since this
is an isolated contact, it may switch a voltage between 24 V (ac) and 240 V (ac).
terminals (9 and 10) are an isolated output in the 363. There is
120 V (ac)
24 to 240 V (ac)
24 to 240 V (ac)
24 to 240 V (ac)
L
N
120 V (ac)
or
M
24 to 240 V (ac)
Com
Dem
1
Demand
Com
Dem
3
Boil
Dem
6
Power
N
Pmp/Vlv
Mix
3
4
7
L
9
2
Boil
Dem
Setp/
DHW
DHW
4
5
Boil
P1
10
8
Mixing Pump Contact (Mix P2)
The mixing pump output terminal (11) on the 363 is a powered output. When the relay
contact in the 363 closes, 120 V (ac) line (L) is provided to the
the
Power L
terminal (7). To operate the mixing pump, connect one side of the mixing
terminal (11) from
Mix P2
pump circuit to terminal 11 and the second side of the pump circuit to the neutral (N) side
of the 120 V (ac) power supply.
Boiler Contact
The Boiler terminals (12 and 13) are an isolated output in the 363. There is no power
available on these terminals from the control. These terminals are to be used as a switch
to either make or break the boiler circuit. When the 363 requires the boiler to fire, it closes
the contact between terminals 12 and 13.
The 363 can vary the speed of a permanent capacitor, impedance protected or equivalent
pump motor that has a locked rotor current of less than 2.4 A. Most small wet rotor
circulators are suitable as described in Essay E 021. The 363 has an internal overload
protection fuse which is rated at 2.5 A 250 V (ac). Contact your tekmar sales representative
for details on the repair procedure if this fuse is blown.
Connect one of the wires from the variable speed injection pump to the
Cls / Var
terminal (16) on the 363. Connect the
Pwr Mix
terminal (14)
to the live (L) side of the 120 V (ac) power source. The other wire on
the variable speed injection pump must be connected to the neutral (N)
side of the 120 V (ac) power supply.
Variable Speed Injection Pump (STORAGE)
If using the STORAGE function in the control, the variable speed signal
from the control must be wired through an external relay. This relay
must have a 120 V (ac) coil and at least one normally open and one
normally closed contact (e.g. tekmar relay 004). The relay’s coil is to be
connected between the
Opn
terminal (15) on the 363 and the 120 V (ac)
neutral (N). The common pole of the relay is to be connected to the
/ Var
terminal (16) on the 363. The storage tank’s injection pump is to
be connected between the normally open contact and the 120 V (ac)
Cls
L
N
120 V (ac)
neutral (N). The boiler’s injection pump is to be connected between the
normally closed contact and the 120 V (ac) neutral (N). An example of
the correct wiring using a 120 V (ac) double pole, double throw (DPDT)
relay is shown to the right.
Mixing Valve Actuator
Connect one side of the 24 V (ac) power to the
on the control. The output relay
Opn
terminal (15) is then connected to
the open terminal of the actuating motor and the output relay
terminal (16) is connected to the close terminal of the actuating motor.
Connect the second side of the 24 V (ac) power to the common terminal
of the actuating motor.
Pwr Mix
terminal (14)
Cls / Var
R
C
Pwr
Mix
L
N
14
120 V (ac)
15
16
Opn
Cls /
Var
Com
Pwr
Mix
15
16
14
Cls/
Opn
Var
Sensor and Unpowered Input Connections
Do not apply power to these terminals as this damages the control.
Outdoor Sensor
Connect the two wires from the Outdoor Sensor 070 to the
Out
terminals (23 and 26). The Outdoor Sensor is used by the 363 to
measure the outdoor air temperature.
Com
Boiler Sensor
Connect the two wires from the Boiler Sensor 071 to the
terminals (23 and 25). The Boiler Sensor is used by the 363 to measure
the supply (outlet) water temperature from the boiler.
Com
and
Mixing Sensor
Connect the two wires from the Mixing Sensor 071 to the
terminals (23 and 24). The Mixing Sensor is used by the 363 to
measure the supply water temperature after the mixing device. Normally the sensor is attached to the pipe downstream of the mixing pump
(P2).
10K 1 Sensor
Either an Indoor Sensor, Slab Sensor, or Zone Control may be
connected to the
from the sensor to the
If an external tekmar Zone Control is used, connect the wire from the
Com Sen
363. Connect the
terminal (21) on the 363.
Note: The wires from the Zone Control are polarity sensitive. The
communication does not operate correctly if the wires are reversed.
terminal on the Zone Control to the
Zo Out
terminal on the Zone Control to the
Com
terminal (20) on the
10K 1
tekmar 363
20
21
10K
Com
1
Zone Control
Com
Zo
Sen
Out
tekmar NetTM Device (tN1 / tN2)
A Room Temperature Unit (RTU) 062 or 063, or a Remote Display
Module (RDM) 040 may be connected to the
input. Connect the
Com
terminal (17) on the 363. Connect the tN1 or tN2 terminal from the
appropriate device to the
Com
terminal from the appropriate device to the
tN1 / tN2
terminal (19) on the 363.
tekmar NetTM (tN1 / tN2)
View
°
F
UnOcc1
Heat
ItemMenu
Com
19
18
17
tN1/
10K
tN2
2
Note: The wires from the RTU and the RDM are polarity sensitive. The
tN1 / tN2 device does not operate correctly if the wires are reversed.
17
18
10K
10K 2 Sensor
Com
2
Either a DHW Sensor 071 or a Storage Tank Sensor 071 can connect
to the
10K 2
input. Connect the two wires from the appropriate sensor
Com
and
10K 2
to the
terminals (17 and 18).
UnOccupied Switch
If an external timer (tekmar Timer 032) or switch is used, connect the
two wires from the external switch to the
Com
and
UnO Sw
terminals
(20 and 22). When these two terminals are shorted together, the
control registers an UnOccupied signal.
Note: The setback override in the schedule menu of the control overrides
any external signal that is present on the UnOccupied Switch terminals.
STEP FIVE
Each terminal block
TESTING THE WIRING
must be unplugged
from its header on the control before power is applied for testing. To remove the terminal block,
Timer Switch
pull straight down from the control.
The following tests are to be performed using standard testing practices and procedures and should only be carried out by properly
trained and experienced persons.
A good quality electrical test meter, capable of reading from at least 0 - 300
V (ac) and at least 0 - 2,000,000 Ohms, is essential to properly test the wiring
and sensors.
Test the Sensors
Ω
Ω
V
In order to test the sensors, the actual temperature at each sensor
location must be measured. A good quality digital thermometer with a
surface temperature probe is recommended for ease of use and accuracy.
Where a digital thermometer is not available, a spare sensor can be
strapped alongside the one to be tested and the readings compared. Test
the sensors according to the instructions in the Data Brochure D 070.
Test the Power Supply
V
Ω
V
Make sure exposed wires and bare terminals are not in contact with other
wires or grounded surfaces. Turn on the power and measure the voltage
between the N and L terminals (6 and 7) using an AC voltmeter, the
reading should be between 108 and 132 V (ac).
Com
23
Com
6
Power
N
21
22
20
UnO
10K
1
Sw
24
26
25
Out
Boil
Mix
7
L
108 to 132 V (ac)
Test the Powered Inputs
Mixing Demand
If a mixing demand is used, measure the voltage between the
Demand
heat, you should measure between 20 and 260 V (ac) at the terminals.
When the mixing demand device is off, you should measure less
than 5 V (ac).
terminals (1 and 2). When the mixing demand device calls for
device
calls for heat, you should measure between 20 and 260 V (ac) at the
terminals. When the
Boiler Demand
device is off, you should measure
less than 5 V (ac).
DHW Demand
If a
DHW Demand
DHW
and the
is used, measure the voltage between the
Com Dem
terminals (5 and 3). When the
Setp /
DHW Demand
device calls for heat, you should measure between 20 and 260 V (ac)
at the terminals. When the
DHW Demand
device is off, you should
measure less than 5 V (ac).
Setpoint Demand
If a
Setpoint Demand
DHW
and the
Demand
device calls for heat, you should measure between 20 and
260 V (ac) at the terminals. When the
is used, measure the voltage between the
Com Dem
terminals (5 and 3). When the
Setpoint Demand
Setp /
Setpoint
device is off,
you should measure less than 5 V (ac).
Testing the Outputs
Boiler Pump (Boil P1)
If a boiler pump is connected to the
terminal block is off and install a jumper between the
(7 and 8). When power is applied to the
boiler pump should start. If the pump does not turn on, check the wiring between the
terminal block and pump and refer to any installation or troubleshooting information
supplied with the pump. If the pump operates properly, disconnect the power and remove
the jumper.
Boil P1
terminal (8), make sure that power to the
Power N
Power L
and
Power L
and the
Boil P1
terminals (6 and 7), the
DHW Pump OR Valve (DHW Pmp/Vlv)
If a DHW pump or DHW valve is connected to the
make sure the power to the pump or valve circuit is off and install a jumper between those
terminals. When the DHW circuit is powered up, the DHW pump should turn on or the
DHW valve should open completely. If the DHW pump or valve fails to operate, check the
wiring between the terminals and the pump or valve and refer to any installation or
troubleshooting information supplied with these devices. If the DHW pump or valve
operate correctly, disconnect the power and remove the jumper.
DHW Pmp / Vlv
terminals (9 and 10),
V
Ω
V
V
Ω
V
terminals
Com
Dem
L
120 V (ac)
N
M
24 to 240 V (ac)
or
Com
Dem
3
3
4
Boil
Dem
Boil
Dem
Setp/
DHW
4
5
20 to 260 V (ac)
20 to 260 V (ac)
8
7
6
Boil
Power
N
L
P1
10
9
DHW
Pmp/Vlv
11
Mixing Pump (Mix P2)
If a mixing pump is connected to the
terminal block is off and install a jumper between the
(7 and 11). When power is applied to the
mixing pump should start. If the pump does not turn on, check the wiring between the
terminal block and pump and refer to any installation or troubleshooting information
supplied with the pump. If the pump operates properly, disconnect the power and remove
Mix P2
terminal (11), make sure that power to the
Power N
Power L
and
Power L
and the
Mix P2
terminals (6 and 7), the
terminals
L
N
7
Mix
L
P2
the jumper.
120 V (ac)
Boiler
If the boiler is connected to the
the terminals. When the boiler circuit is powered up, the boiler should fire. If the boiler does not turn on, refer to any installation or
troubleshooting information supplied with the boiler. (The boiler may have a flow switch that prevents firing until the boiler pump
(P1) is running.) If the boiler operates properly, disconnect the power and remove the jumper.
Boiler
terminals (12 and 13), make sure power to the boiler circuit is off and install a jumper between
Variable Speed Injection Pump
If a variable speed injection pump circuit is connected to the
the terminal block is off and install a jumper between the
pump circuit is powered up, the variable speed pump should operate at full speed. If the pump does not operate, check the wiring
between the terminal block and the pump and refer to any installation or troubleshooting information supplied with the pump. If the
pump operates properly, disconnect the power and remove the jumper.
If the storage feature is used in the control, the two variable speed injection pumps must be wired as shown in the wiring section.
To test that the wiring is done correctly, make sure the power to the terminal block is off. Install a jumper between the
Cls / Var
terminals (14 and 16). When the variable speed pump circuit is powered up, the boiler’s variable speed pump should
operate at full speed. If the pump does not operate, check the wiring between the terminal block and the pump. Refer to any
installation or troubleshooting information supplied with the pump. If the pump operates properly, disconnect the power.
Pwr Mix
and
With the first jumper still in place, insert a second jumper between the
Pwr Mix
and
Opn
terminals (14 and 15). When the variable
speed pump circuit is powered up, the switching relay should energize and the storage tank’s variable speed pump should operate
at full speed. If the relay does not energize, check the wiring between the terminal block and the relay. If the storage tank’s injection
pump does not operate, check the wiring between the terminal block and the pump. Refer to any installation or troubleshooting
information supplied with the pump. If the pump and relay operate properly, disconnect the power and remove both jumpers.
Mixing Valve Actuator
If a floating action actuating motor circuit is connected to the
power to the motor circuit is off and install a jumper between the
up, the actuator should move in the opening direction. If it does not, check the wiring between the terminals and the actuating motor.
Refer to any installation or troubleshooting information supplied with the motor. If the motor closes instead of opening, the wiring
of the actuating motor must be reversed. If the valve opens correctly, turn off the power to the circuit and remove the jumper. Install
a jumper between the
Pwr Mix
and
Cls / Var
terminals (14 and 16). When the circuit is powered up, the valve should move in the
closing direction. If it does not, check the wiring between the terminals and the actuating motor. Refer to any installation or
troubleshooting information supplied with the motor. If the motor closes correctly, turn off the power to the circuit and remove
the jumper.
Connecting the Control
Make sure all power to the devices and terminal blocks is off and remove any
remaining jumpers from the terminals.
Reconnect the terminal blocks to the control by carefully aligning them with their respective
headers on the control and, then, pushing the terminal blocks into the headers. The terminal
blocks should snap firmly into place.
Install the supplied safety dividers between the unpowered sensor inputs and the powered
120 V (ac) or 24 V (ac) wiring chambers.
Apply power to the control. The operation of the control on power up is described in the
Sequence of Operation section of this brochure.
Pwr Mix, Opn
Pwr Mix
and
, and
Cls / Var
Opn
terminals (14 and 15). When the circuit is powered
The DIP Switch settings on the control are very important and should be set
to the appropriate settings prior to making any adjustments to the control
through the User Interface. The DIP switch settings change the items that
are available to be viewed and / or adjusted in the User Interface.
If a DIP switch is changed while the control is powered up, the control
responds to the change in setting by returning the display to the View menu.
This is true for all of the DIP switches except for the Lock / Unlock
DIP switch.
Setback
None
Reset Ratio
Characterized
Heating Curve
LOCK / UNLOCK (FACTORYSETTINGISUNLOCK)
The
Lock / Unlock
DIP switch is used to lock and unlock the access level of the control and tekmar NetTM tN1 / tN2 device. Once locked,
access levels cannot be changed. To determine if the control is currently locked or unlocked, a small segment representing a padlock
is viewed in the bottom right hand corner of the display. When the padlock is closed, the access level cannot be changed.
To change the access level, set the DIP switch to the
Unlocked
, or
down
position. The current access level of the control or tekmar Net
(tN1 / tN2) device is viewed in its Miscellaneous (Misc) menu. While viewing the access level, use the up and down keys to select between
the Limited (LTD), User (USER), Installer (INST), or Advanced (ADV) access levels.
To lock the access level, select the appropriate access level in the Miscellaneous (Misc) menu and move the DIP switch from the
unlocked
position to the
locked
position. As long as the DIP switch is in the locked position, the access level of the control or tekmar
NetTM (tN1 / tN2) device can no longer be viewed or adjusted in its Miscellaneous (Misc) menu.
SETBACK / NONE (FACTORYSETTINGISNONE)
The
Setback / None
DIP switch enables and disables the setback functions of the control. When the DIP switch is set to the
down position, the control ignores any external setback signal, and its user interface does not display the
When the DIP switch is set to the
setback signal generated on the
Setback
UnO Sw
HEATING CURVE / RESET RATIO (FACTORYSETTINGISCHARACTERIZEDHEATINGCURVE)
The
Characterized Heating Curve / Reset Ratio
switch is set to the
Characterized Heating Curve
None
UnOccupied
adjustments.
position, the setback features in the control are enabled. The control responds to an external
terminal.
DIP switch determines the type of Outdoor Reset that the control uses. When the DIP
setting, the control uses an Outdoor Reset method that matches the heating
characteristics of the type of terminal unit that is being used. See Sequence Of Operation, Section A for a description of terminal units.
When this setting is used, a desired indoor air setting, design outdoor setting and a design supply setting must be entered into the control.
When the DIP switch is set to the
Reset Ratio
setting, the control uses an Outdoor Reset method that varies the supply setting based
only on the outdoor air temperature. When this setting is used, the starting water setting and OUT STRT temperature determines the
beginning point of the reset ratio. The design supply setting and the design outdoor setting determines the ending point of the reset ratio.
All temperatures between these two points fall on a straight line connecting these points.
TM
or
Important: Once the control is programmed, this DIP switch should not be adjusted as the settings may change.
Access Levels
The tekmar Universal Reset Control 363 comes with four Access
Level settings. These Access Levels restrict the number of Menus, Items,
and Adjustments that can be accessed by the user. The four access levels
are Limited (LTD), User (USER), Installer (INST) and Advanced (ADV).
The access level of the control is found in the Miscellaneous (
when the
Lock/Unlock
DIP switch is set to the
Unlocked
Advanced access level, all of the control settings are available to the user.
In the User access level, only a few of the menus and items are available.
The Limited access level is the most restricted of them all. The control’s
factory setting is Installer (
INST
). This access level is sufficient for the
normal set up of the control. Once the control is set up, the appropriate
access level should be selected for the people that deal with the control on
a regular basis.
The units of measure that all of the temperatures are to be
displayed in by the control.
The operating mode for the back lighting on the LCD as well
as the time of keypad inactivity until the control automatically
returns to the default display.
(
BACKLITE = OFF
BACKLITE = 30 sec
BACKLITE = ON (returns after 90 seconds)
The access level that is to be used by the control.
DIP switch =
returns after 10 seconds)
(returns after 30 seconds)
Unlock
Room Temperature Units (RTUs) 062 and 063
View
°
F
UnOcc 1
Heat
ItemMenu
A single RTU may be connected to the Universal Reset Control 363 in order to provide the control with
indoor temperature feedback for the mixing side of the heating system (Refer to Essay E 002). When using
an RTU, several items related to the mixing side of the heating system are no longer available in the control’s
User Interface. These items are available only in the RTU’s User Interface. Also, the number of items that
are available on the RTU depends on the type of RTU that is connected to the control.
The units of measure that all of the temperatures are
to be displayed in by the RTU.
The operating mode for the back lighting on the LCD
as well as the time of keypad inactivity until the RTU,
automatically returns to the view menu.
BACKLITE = OFF (returns after 10 seconds)
BACKLITE = 30
BACKLITE = ON (returns after 90 seconds)
The access level that is to be used by the RTU.
DIP switch =
sec (returns after 30 seconds)
Unlock
Testing the Control
The Universal Reset Control 363 has a built in test routine which is used to test the main control
functions. The 363 continually monitors the sensors and displays an error message whenever
a fault is found. See the following pages for a list of the 363’s error messages and possible
causes. When the
and relays are tested in the following test sequence.
TEST SEQUENCE
Each step in the test sequence lasts 10 seconds.
During the test routine, the test sequence is paused by pressing the
well as the word PAUS. If the
test routine. If the test sequence is paused, the
to rapidly advance through the test sequence. To reach the desired step, repeatedly press and release the
appropriate device and segment in the display turn on.
Test
button is pressed, the
Test
button is not pressed again for 5 minutes while the test sequence is paused, the control exits the entire
Test
light is turned on. The individual outputs
Test
button. While paused, the control displays the testing step as
Test
button can be pressed again to advance to the next step. This can also be used
Test
˚F, ˚C
Default = °F
OFF, 30 sec, ON
Default = 30 sec
ADV, INST, USER, LTD
Default = INST
off
not testing
red
testing
red
testing paused
Test
button until the
Step 1
Step 2
Step 3
- If FLOT is selected in the MIXING item, the mixing valve is run fully open. If VAR is selected in the MIXING item, the injection
pump is ramped up over 10 seconds to 100%.
- If STOR is selected in the MIXING item, the switching relay is energized and the storage tank injection pump is operated.
At the same time, the Storage segment is displayed in the LCD. Otherwise, N/A is displayed for 1 second.
- If FLOT is selected in the MIXING item, the mixing valve is run fully closed. If VAR is selected in the MIXING item,
the injection pump is ramped down over 10 seconds.
Only if there is a mixing demand can the control be paused in step 4.
(Mix P2)
is turned on for 10 seconds and then shuts off.
Step 5
Step 6
Step 7
Step 8
MAX HEAT (MAX HEAT)
The Universal Reset Control 363 has a function called
maximum set temperatures, and the mixing device at the set percentage, as long as there is a demand for heat. The control continues
to operate in this mode for up to 24 hours or until either the Item, Menu or Test button is pressed. This mode may be used for running
all circulators during system start-up in order to purge air from the piping. To enable the Max Heat feature, use the following procedure.
1) Press and hold the Test button for more than 3 seconds. At this point, the control displays
2) Using the Up or Down buttons, select the word YES. After 3 seconds, the control flashes
3) Set the desired output of the mixing device by using the Up and / or Down buttons on
- The boiler pump
NOTE:
Only if there is a boiler demand can the control be paused in step 5.
- The
Boiler
NOTE:
Only if there is a boiler demand can the control be paused in step 6.
- If PUMP is selected in the DHW THRU item, the
selected in the DHW THRU item, the
is selected in the DHW THRU item, N/A is displayed in the LCD for 1 second.
NOTE:
Only if there is a DHW demand can the control be paused in step 7.
- After the test sequence is completed, the word COMPLETE is displayed for 1 second and the control resumes its
normal operation.
(Pump P1)
contact is turned on for 10 seconds. After 10 seconds, the
is turned on and remains on.
DHW Pmp/Vlv
DHW Pmp/Vlv
and
contact is closed for 10 seconds. If VALV is
Boil P1
contacts are closed for 10 seconds. If NONE
Boiler
and
Boil P1
contacts are shut off.
Max Heat
the words MAX HEAT and the word NO.
the word MANUAL and the number 100. This number represents the desired output from
the mixing device.
the control.
. In this mode, the 363 turns on and operates the system up to the
Item
Menu
4) To cancel the
5) Once the
normal operation.
Max Heat
Max Heat
mode, press either the Item, Menu, or Test button.
mode has either ended or is cancelled, the control resumes
Menu
Item
Troubleshooting
When troubleshooting any heating system, it is always a good idea to establish a set routine to follow. By following a consistent routine,
many hours of potential headaches can be avoided. Below is an example of a sequence that can be used when diagnosing or
troubleshooting problems in a hydronic heating system.
Establish the problem. Get as much information from the customer as possible about the problem.
Is there too much heat, not enough heat, or no heat? Is the problem only in one particular zone or
Establish the
Problem
Understand the
Troubleshooting
Sequence of
Operation
area of the building or does the problem affect the entire system? Is this a consistent problem or only
intermittent? How long has the problem existed for? This information is critical in correctly diagnosing
the problem.
Understand the sequence of operation of the system. If a particular zone is not receiving enough
heat, which pumps or valves in the system must operate in order to deliver heat to the affected zone?
If the zone is receiving too much heat, which pumps, valves or check valves must operate in order
to stop the delivery of heat?
Press the Test button on the control and follow the control through the test sequence as described
in the Testing section. Pause the control as necessary to ensure that the correct device is operating
as it should.
32 of 40
Page 33
Sketch the
Piping in the
System
Document the
Control
Isolate the
Problem
Sketch the piping of the system. This is a relatively simple step that tends to be overlooked,
however it can often save hours of time in troubleshooting a system. Note flow directions in the
system paying close attention to the location of pumps, check valves, pressure bypass valves
and mixing valves. Ensure correct flow direction on all pumps. This is also a very useful step if
additional assistance is required in diagnosing a consistent problem.
Document the control for future reference. Before making any adjustments to the control, note
down all of the items that the control is currently displaying. This includes items such as error
messages, current temperatures and settings, and which devices should be operating as
indicated by the LCD. This information is an essential step if additional assistance is required
to diagnose the problem.
Isolate the problem between the control and the system. Now that the sequence of operation is
known and the system is sketched, is the control operating the proper pumps and valves at the
correct times? Is the control receiving the correct signals from the system as to when it should
be operating? Are the proper items selected in the menus of the control for the device that is to
be operated?
Test the Contacts
Voltages &
Sensors
Monitor the
System
Test the contacts, voltages and sensors. Using a multimeter, ensure that the control is receiving
adequate voltage to the power terminals and the demand terminals as noted in the technical
data. Use the multimeter to determine if the internal contacts on the control are opening and
closing correctly. Follow the instructions in the Testing the Wiring section to simulate closed
contacts on the terminal blocks as required. Test the sensors and their wiring as described in
the sensor Data Brochures.
Monitor the system over a period of time. Select the applicable items in the Monitor menu of
the control and reset them to zero. Allow the system and the control to operate over a known
period of time and then record the Monitor items. Use this information to help diagnose any
remaining problems.
363 Monitor Menu (1 of 3)
Note:
To clear the recorded information in the specific Item field, press and hold and .
Access
Level
Item Field
LTD
INST
USER
• • • •
• • • •
• •
ADV
The highest recorded outdoor air temperature since this item
was last cleared. This can be used to diagnose if the Outdoor
Sensor 070 has been located correctly. If this reading is too
high, the 070 may be located in a location that receives direct
sunlight or is influenced by an exhaust vent.
The lowest recorded outdoor air temperature since this item
was last cleared. This can be used to diagnose if the Outdoor
Sensor 070 has been located correctly. If this reading is too
high, there may not be adequate insulation behind the 070,
or it may be located too close to an exhaust vent.
The total number of hours the boiler has been firing since this
item was last cleared. The boiler running time may be longer
since this firing time does not include the FIRE DLY time set
in the Adjust menu. This item can be used to determine if the
boiler has been oversized or undersized for the attached
heating load. If the boiler does not run for a high percentage
of time when the outdoor temperature is near the design
temperature, the boiler has most likely been oversized. If the
boiler runs constantly but does not maintain the building
temperature at design conditions, the boiler has been
undersized.
The total number of firing cycles that the boiler has had since
this item was last cleared. This item can be used in conjunction
with the Boil FIRE item to determine the average cycle length of
the boiler. The cycle length of the boiler is related to the
•
differential that the boiler is operating with. If the cycle length is
too short, a larger differential may allow a longer cycle length.
To clear the recorded information in the specific Item field, press and hold and .
Access
Level
DescriptionItem Field
Range
LTD
USER
•••
•••
• •
• •
• •
• •
ADV
INST
The highest temperature recorded at the boiler sensor since
this item was last cleared.
The lowest temperature recorded at the boiler sensor since
this item was last cleared.
The total number of Boiler Pump (P1) running hours since
this item was last cleared.
The highest temperature recorded at the mixing sensor since
this item was last cleared.
The lowest temperature recorded at the mixing sensor since
this item was last cleared.
The total number of Mixing Pump (P2) running hours since
this item was last cleared.
0 to 255˚F
(-18 to 124˚C)
0 to 255˚F
(-18 to 124˚C)
0 to 9999 hr
0 to 255˚F
(-18 to 124˚C)
0 to 255˚F
(-18 to 124˚C)
0 to 9999 hr
• • •
• • •
• •
•
•
•
•
The highest recorded temperature of the domestic hot water
or thermal storage tank since this item was last cleared. This
information can be used to monitor the performance of the
alternate heat source for the mixing system.
The lowest recorded temperature of the domestic hot water
or thermal storage tank since this item was last cleared.
The total number of DHW pump or valve running hours since
this item was last cleared.
This item is an adjustable warning. If a DHW demand exists
continually for longer than this warning setting, the control will
display a warning message.
This item is an adjustable warning, that can only be viewed
if the 10K 1 item has been set to INDR. If the air temperature
measured by the indoor air sensor exceeds this setting, the
control will display a warning message.
This item is an adjustable warning, that can only be viewed
if the 10K 1 item has been set to INDR. If the air temperature
measured by the indoor air sensor drops below this setting,
the control will display a warning message.
This item is an adjustable warning. If either the boiler or mixing
supply temperature does not begin to increase within the set
amount of time when required, the control will display a warning
message.
To clear the recorded information in the specific Item field, press and hold and .
Note:
Access
Level
DescriptionItem Field
TD
L
USER
ADV
INST
The number of times that the microprocessor in the control has
had to reset itself since this item was last cleared. The control will
reset itself if it has experienced some form of interference that
has disrupted its operation. This can be used to give an indication
•
of the quality of the electrical environment that the control has
been installed in.
The number of times the control has been powered up since this
item was last cleared. This number will increase if there is a lowering
of the input voltage beyond the control’s usable range. This item
•
can be used as an indication of the quality of the power source.
The number of times that a communication error has been detected
between the control and either an RTU or RDM since this item
was last cleared. If the wires between the control and either the
•
RTU or RDM are run in a noisy electrical environment, this can
cause interference in the communication between the control and
the RTU or RDM.
Range
0 - 255
0 - 255
0 - 255
363 Error Messages (1 of 4)
The control was unable to store a piece of information into its EEPROM. This error can be caused by
a noisy power source. The control will display the error message and will continue to operate as normal.
Pressing either the Menu or Item button will clear this error.
The control was unable to read a piece of information stored in the Adjust menu. Because of this, the
control was required to load the factory settings into all of the items in the Adjust menu. The control
will stop operation until all of the items available in the Adjust menu of the control have been checked
by the user or installer.
The control was unable to read a piece of information stored in the Monitor menu. Because of this,
the control was required to load the factory settings into all of the items in the Monitor menu. The
control will continue to display the error message until all of the items available in the Monitor menu
of the control have been checked by the user or installer.
clear the error.
The control was unable to read a piece of information stored in the Schedule menu. Because of this,
the control was required to load the factory settings into all of the items in the Schedule menu. The
control will continue to display the error message until all of the items available in the Schedule menu
of the control have been checked by the user or installer.
clear the error.
The control was unable to read a piece of information stored in the Miscellaneous menu. Because of
this, the control was required to load the factory settings into all of the items in the Miscellaneous
menu. The control will continue to display the error message until all of the items available in the
Miscellaneous menu of the control have been checked by the user or installer.
be ADV in order to clear the error.
rorrE fo noitpircseDdeyalpsiD rorrE
Access level must be ADV in order to clear the error.
Note:
Access level must be ADV in order to
Note:
Access level must be ADV in order to
Note:
Access level must
Note:
The RTU was unable to store a piece of information to the EEPROM. This error can be caused by a
noisy power source to the control. The control will display the error message and will continue to
op e r a t e a s no r m a l . P r e s s ing e i t her t h e M e n u or I t e m bu t t on w i l l c l e a r t h i s er r o r.
The RTU was unable to read a piece of information stored in the Adjust menu. Because of this, the
control was required to load the factory settings into all of the items in the Adjust menu. The control
will operate based on only the
in the Adjust menu of the RTU have been checked by the user or installer.
be ADV in order to clear the error.
The RTU was unable to read a piece of information stored in the Monitor menu. Because of this, the
control was required to load the factory settings into all of the items in the Monitor menu. The control
will continue to display the error message until all of the items available in the Monitor menu of the RTU
have been checked by the user or installer.
The RTU was unable to read a piece of information stored in the Schedule menu. Because of this,
the control was required to load the factory settings into all of the items in the Schedule menu. The
control will continue to display the error message until all of the items available in the Schedule menu
of the RTU have been checked by the user or installer.
clear the error.
The RTU was unable to read a piece of information stored in the Miscellaneous menu. Because of
this, the control was required to load the factory settings into all of the items in the Miscellaneous
menu. The control will continue to display the error message until all of the items available in the
Miscellaneous menu of the RTU have been checked by the user or installer.
be ADV in order to clear the error.
Either an incorrect device has been connected to the tekmar Net
RTU has been connected to the control and the
to
Reset Ratio
. Once the problem has been corrected, press either the Menu or Item button to clear
the error message from the control.
Characterized Heating Curve
Note:
Access level must be ADV in order to clear the error.
Note:
Heating Curve / Reset Ratio
settings until all of the items available
Note:
Access level must
Access level must be ADV in order to
Note:
Access level must
TM
(tN1 / tN2) input terminal, or an
DIP switch has been set
TM
A short circuit has been read between the tekmar Net
(tN1 / tN2) terminal and a Com terminal on
the control. Either the wires leading to the tN1/tN2 device are shorted or the polarity of the wires is
reversed. Determine the cause and remove the short. The error message can be cleared by pressing
either the Menu or Item button.
The control is no longer able to read the information that is coming from the RTU. Reconnect the RTU
and press either the Menu or Item button to clear the error. If the RTU has been deliberately disconnected
from the control, remove power from the control for 10 seconds and then repower the control in order
to clear the error message.
The control is no longer able to read the Outdoor sensor due to a short circuit. In this case the control
assumes an outdoor temperature of 32˚F (0˚C) and continues operation. Locate and repair the problem
as described in the Data Brochure D070. To clear the error message from the control after the sensor
has been repaired, press either the Menu or Item button.
The control is no longer able to read the Outdoor sensor due to an open circuit. In this case the control
assumes an outdoor temperature of 32˚F (0˚C) and continues operation. Locate and repair the problem
as described in the Data Brochure D070. To clear the error message from the control after the sensor
has been repaired, press either the Menu or Item button.
The control is no longer able to read the Mixing Supply sensor due to a short circuit. In this case the
control will operate the mixing device at a fixed 15% of output as long as there is a Mixing Demand.
Locate and repair the problem as described in the Data Brochure D070. To clear the error message
from the control after the sensor has been repaired, press either the Menu or Item button.
The control is no longer able to read the Mixing Supply sensor due to an open circuit. In this case
the control will operate the mixing device at a fixed 15% of output as long as there is a Mixing Demand.
Locate and repair the problem as described in the Data Brochure D070. To clear the error message
from the control after the sensor has been repaired, press either the Menu or Item button.
The control is no longer able to read the Boiler Supply sensor due to a short circuit. If the Boiler Minimum
setting is higher than 100˚F (38˚C) the control will close the boiler contact when there is a call for heat
in the system and the boiler temperature will be controlled by the boiler’s operating aquastat. If the Boiler
Minimum setting is lower than 100˚F (38˚C) the control will not operate the boiler contact. Locate and
repair the problem as described in the Data Brochure D070. To clear the error message from the control
after the sensor has been repaired, press either the Menu or Item button.
36 of 40
Page 37
363 Error Messages (3 of 4)
Error DisplayedDescription of Error
The control is no longer able to read the Boiler Supply sensor due to an open circuit. If the Boiler
Minimum setting is higher than 100˚F (38˚C) the control will close the boiler contact when there is a
call for heat in the system and the boiler temperature will be controlled by the boiler’s operating aquastat.
If the Boiler Minimum setting is lower than 100˚F (38˚C) the control will not operate the boiler contact.
Locate and repair the problem as described in the Data Brochure D070. To clear the error message
from the control after the sensor has been repaired, press either the Menu or Item button.
The control is no longer able to read the 10K 1 input because of a short circuit. The control will continue
to operate as if there was nothing connected to the 10K 1 input. To clear the error message from the
control after the sensor has been repaired, press either the Menu or Item button.
The control is no longer able to read the 10K 1 input because of an open circuit. The control will
continue to operate as if there was nothing connected to the 10K1 input. Locate and repair the problem
as described in the Data Brochure D070. To clear the error message from the control after the sensor
has been repaired, press either the Menu or Item button. 10K 1 ≠ NONE
The control is no longer able to read the 10K 2 input because of a short circuit. If a DHW sensor was
being used, the control will no longer operate the DHW system. If a Storage sensor was being used,
the control will continue to operate as described in Section E3. Locate and repair the problem as
described in the Data Brochure D070. To clear the error message from the control after the sensor
has been repaired, press either the Menu or Item button.
The control is no longer able to read the 10K 2 input because of an open circuit. If a DHW sensor was
being used, the control will no longer operate the DHW system. If a Storage sensor was being used,
the control will continue to operate as described in Section E3. Locate and repair the problem as
described in the Data Brochure D070. To clear the error message from the control after the sensor
has been repaired, press either the Menu or Item button. 10K 2 ≠ NONE
The air sensor in the RTU is being read as a short circuit. The RTU will continue operation using all
remaining sensors. If all of the sensors are unavailable, the control will continue to operate as if the
RTU was not connected to the control. This error message can be cleared once the sensor has been
repaired. To clear the error message from the control, press either the Menu or Item button.
The air sensor in the RTU is being read as an open circuit. The RTU will continue operation using all
remaining sensors. If all of the sensors are unavailable, the control will continue to operate as if the
RTU was not connected to the control. This error message can be cleared once the sensor has been
repaired. To clear the error message from the control, press either the Menu or Item button.
The Remote Sensor 1 attached to the RTU is being read as a short circuit. The RTU will continue
operation using all remaining sensors. If all of the sensors are unavailable, the control will continue
to operate as if the RTU was not connected to the control. This error message can be cleared once
the sensor has been repaired. Locate and repair the problem as described in the Data Brochure D 070.
To clear the error message from the control, press either the Menu or Item button. REM 1 ≠ NONE
The Remote Sensor 1 attached to the RTU is being read as an open circuit. The RTU will continue
operation using all remaining sensors. If all of the sensors are unavailable, the control will continue
to operate as if the RTU was not connected to the control. This error message can be cleared once
the sensor has been repaired. Locate and repair the problem as described in the Data Brochure D 070.
To clear the error message from the control, press either the Menu or Item button. REM 1 ≠ NONE
The Remote Sensor 2 attached to the RTU is being read as a short circuit. The RTU will continue
operation using all remaining sensors. If all of the sensors are unavailable, the control will continue
to operate as if the RTU was not connected to the control. This error message can be cleared once
the sensor has been repaired. Locate and repair the problem as described in the Data Brochure D 070.
To clear the error message from the control, press either the Menu or Item button. REM 2 ≠ NONE
The Remote Sensor 2 attached to the RTU is being read as an open circuit. The RTU will continue
operation using all remaining sensors. If all of the sensors are unavailable, the control will continue
to operate as if the RTU was not connected to the control. This error message can be cleared once
the sensor has been repaired. Locate and repair the problem as described in the Data Brochure D 070.
To clear the error message from the control, press either the Menu or Item button. REM 2 ≠ NONE
The Remote Sensor 3 attached to the RTU is being read as a short circuit. The RTU will continue
operation using all remaining sensors. If all of the sensors are unavailable, the control will continue
to operate as if the RTU was not connected to the control. This error message can be cleared once
the sensor has been repaired. Locate and repair the problem as described in the Data Brochure D 070.
To clear the error message from the control, press either the Menu or Item button. REM 3 ≠ NONE
The Remote Sensor 3 attached to the RTU is being read as an open circuit. The RTU will continue
operation using all remaining sensors. If all of the sensors are unavailable, the control will continue
to operate as if the RTU was not connected to the control. This error message can be cleared once
the sensor has been repaired. Locate and repair the problem as described in the Data Brochure D 070.
To clear the error message from the control, press either the Menu or Item button. REM 3 ≠ NONE
This warning message will be displayed if the DHW demand has exceeded the setting of the DHW
LONG item in the Monitor menu. If this warning occurs, any DHW priority features that the control is
currently using will be cancelled and the control will continue to supply heat to both the DHW tank and
the heating system. To clear this warning, press either the Menu or Item button.
This warning message will be displayed if the air temperature sensed by an indoor air sensor exceeds
the setting of the ROOM HOT item in the Monitor menu. The control will continue to operate as normal
with this warning. To clear this warning, press either the Menu or Item button.
This warning message will be displayed if the air temperature sensed by an indoor air sensor is below
the setting of the ROOM CLD item in the Monitor menu. The control will continue to operate as normal
with this warning. To clear this warning, press either the Menu or Item button.
This warning message will be displayed if the boiler supply does not increase to the target temperature
within a set time. The time limit is set using the NO HEAT item in the Monitor menu. To clear this
warning, press either the Menu or Item button.
This warning message will be displayed if the mixing device operates continuously at full output for a
set time limit. The time limit is set using the NO HEAT item in the Monitor menu. To clear this warning,
press either the Menu or Item button.
Literature— D 363, A 363’s, D 001, D 070, E 003, E 021, U 363.
Control— Microprocessor PID control; This is not a safety (limit) control.
Packaged weight— 3.9 lb. (1760 g), Enclosure A, blue PVC plastic
Dimensions— 6-5/8” H x 7-9/16” W x 2-13/16” D (170 x 193 x 72 mm)
”” ”
Approvals— CSA C US, CSA/UL 61010-1, meets Class B: ICES & FCC Part 15
Ambient conditions— Indoor use only, 36 to 104°F (2 to 40°C)
RH ≤80% to 88°F (31°C), down to 50% RH @ 104°F (40 °C)
Altitude <6560 ft (2000 m)
Installation Category II, Pollution Degree 2
Power supply— 115 V (ac) ±10%, 60 Hz, 1800 VA
Relays— 230 V (ac) 7.5 A 1/3 hp, pilot duty 240 VA
Var. Pump— 230 V (ac) 2.4 A 1/6 hp, fuse T2.5 A 250 V
Demands— 20 to 260 V (ac) 2 VA
Sensors included— NTC thermistor, 10 kΩ @ 77°F (25°C ±0.2°C) ß=3892
Outdoor Sensor 070 and 2 of Universal Sensor 071.
Optional devices— tekmar type #: 032, 040, 062, 063, 070, 071, 072, 073, 076, 077,
084, 369.
View
1
2
%
1
Item
Menu
Universal Reset Control 363
Mixing, Boiler & DHW
7
6
Demand
231
Com
Mix
Dem
811
4
5
Boil
Boil
Power
Setp/
P1
Dem
Pmp / Vlv
N L
DHW
Mix Demand
Boiler Demand
°
F
DHW Demand
Setpoint Demand
WWSD
Minimum
DHW
Maximum
13
1012 14 16
9
Boiler
DHW
Mix
P2
15
Pwr
Cls/
Opn
Mix
Var
Setback
None
See product literature
INSTALLATION CATEGORY II
Made in Canada by
tekmar Control Systems Ltd.
tektra 929-05
Power 115 V ±10% 60 Hz 1800 VA
R
Relays 230 V (ac) 7.5 A 1/3 hp, pilot duty 240 VA
Var. Pump 230 V (ac) 2.4 A 1/6 hp, fuse T2.5 A 250V
Demands 20 to 260 V (ac) 2 VA
C US
Signal wiring must be rated at least 300 V.
Supply wiring must be rated 90°C minimum
Do not apply power
18
20
17
Com19tN1/
10K
ComUnO
tN2
2
Reset Ratio
Characterized
Heating Curve
21
10K
1
22 23
Sw
Test
Com24Mix25Boil
off
not testing
red
testing
red
testing paused
For maximum heat,
Test
press and hold
button for 3 seconds.
Meets Class B:
Canadian ICES
FCC Part 15
26
Out
The installer must ensure that this control and its wiring are isolated and/or shielded from strong sources of electromagnetic noise.
Conversely, this Class B digital apparatus complies with Part 15 of the FCC Rules and meets all requirements of the Canadian
Interference-Causing Equipment Regulations. However, if this control does cause harmful interference to radio or television reception,
which is determined by turning the control off and on, the user is encouraged to try to correct the interference by reorienting or relocating
the receiving antenna, relocating the receiver with respect to this control, and/or connecting the control to a different circuit from that
to which the receiver is connected.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Date Code
H1153E
Caution The nonmetallic enclosure does not provide grounding between conduit connections. Use grounding type bushings and jumper
wires.
Attention Un boîtier nonmétallique n’assure pas la continuité électrique des conduits. Utiliser des manchons ou des fils de accord
spécialement conçus pour la mise á la terre.
Limited Warranty and Product Return Procedure
Limited Warranty The liability of tekmar Control Systems Ltd. and tekmar
Control Systems, Inc. (“tekmar”) under this warranty is limited. The purchaser,
by taking receipt of the tekmar product (“product”), acknowledges receipt of
the terms of the warranty and acknowledges that it has read and
understands same.
tekmar warrants each tekmar product against defects in workmanship and materials, if the product is installed and used in compliance with tekmar's instructions. The
warranty period is for a period of twenty-four (24) months from the production date
if the product is not installed during that period, or twelve (12) months from the
documented date of installation if installed within twenty-four (24) months from the
production date.
The liability of tekmar under this warranty shall be limited to, at tekmar's sole discretion: the cost of parts and labor provided by tekmar to repair defects in materials
and/or workmanship of the defective product; or to the exchange of the defective
product for a replacement product; or to the granting of credit limited to the original
cost of the defective product, and such repair, exchange or credit shall be the sole
remedy available from tekmar, and, without limiting the foregoing in any way,
tekmar is not responsible, in contract, tort or strict product liability, for any
other losses, costs, expenses, inconveniences, or damages, whether direct, indirect, special, secondary, incidental or consequential, arising from ownership or use
of the product, or from defects in workmanship or materials, including any liability
for fundamental breach of contract.
This warranty applies only to those products returned to tekmar during the
warranty period. This warranty does not cover the cost of the parts or labor
to remove or transport the defective product, or to reinstall the repaired or
replacement product. Returned products that are not defective are not covered by this warranty.
This warranty does not apply if the product has been damaged by negligence
by persons other than tekmar, accident, fire, Act of God, abuse or misuse; or
has been damaged by modifications, alterations or attachments made subsequent to purchase which have not been authorized by tekmar; or if the
product was not installed in compliance with tekmar’s instructions and the
local codes and ordinances; or if due to defective installation of the product;
or if the product was not used in compliance with tekmar’s instructions.
This warranty is in lieu of all other warranties, express or implied, which the
Governing Law (being the law of British Columbia) allows parties to contractually exclude, including, without limitation, warranties of merchantability,
fitness for a particular purpose, durability or description of the product, its
non-infringement of any relevant patents or trademarks, and its compliance
with or non-violation of any applicable environmental, health or safety legislation; the term of any other warranty not hereby contractually excluded is
limited such that it shall not extend beyond twenty-four (24) months from the
production date, to the extent that such limitation is allowed by the Governing Law.
Product Return Procedure Products that are believed to have defects in work-
manship or materials must be returned, together with a written description of the
defect, to the tekmar representative for that territory. If the address of the representative is not known, please request it from tekmar at the telephone number
listed below
.
tekmar Control Systems Ltd., Canada
Control Systems
tekmar Control Systems, Inc., U.S.A.
Head Office: 5100 Silver Star Road
Vernon, B.C. Canada V1B 3K4
Tel. (250) 545-7749 Fax. (250) 545-0650
Web Site: www.tekmarcontrols.com