Samsung SL-M5360RX, SL-M4370LX, M536x, SL-M5370LX, M4370 Service Manual

...
4.6 (5)

Mono Laser MFP

MultiXpress M5370 / M4370 series / M536x series SL-M5370LX, SL-M4370LX,

SL-M5360RX

(Ver.1.12)

SERVICEMANUAL

Mono Laser MFP

 

Contents

1. Precautions

2. Product Specifications and Description

3. Disassembly and Reassembly

4. Troubleshooting

5. System Diagram

6. Reference Information

Refer to the service manual in the GSPN (see the rear cover) for more information.

Contents

Contents

1. Precautions ........................................................................................................................................

 

1 − 1

1.1.

Safety warning ..........................................................................................................................

1 − 1

1.2.

Caution for safety ......................................................................................................................

1 − 2

 

1.2.1.

Toxic material...............................................................................................................

1 − 2

 

1.2.2.

Electric shock and fire safety precautions ...........................................................................

1 − 2

 

1.2.3.

Handling precautions .....................................................................................................

1 − 4

 

1.2.4.

Assembly and Disassembly precautions.............................................................................

1 − 4

 

1.2.5.

Disregarding this warning may cause bodily injury ..............................................................

1 − 5

1.3.

ESD precautions........................................................................................................................

1 − 6

1.4. Caution for Data Loss.................................................................................................................

1 − 7

2. Product Specifications and Description....................................................................................................

2 − 1

2.1.

Product Overview......................................................................................................................

2 − 1

2.2.

Specifications............................................................................................................................

2 − 2

 

2.2.1.

General Specification .....................................................................................................

2 − 2

 

2.2.2.

Print Specification .........................................................................................................

2 − 4

 

2.2.3.

Scan specification..........................................................................................................

2 − 5

 

2.2.4.

Copy specification .........................................................................................................

2 − 6

 

2.2.5.

Fax specification ...........................................................................................................

2 − 7

 

2.2.6.

Paper Handling specification............................................................................................

2 − 8

 

2.2.7.

Software and Solution specification.................................................................................

2 − 10

 

2.2.8.

Supplies.....................................................................................................................

2 − 12

 

2.2.9.

Maintenance Parts .......................................................................................................

2 − 13

 

2.2.10.

Option.......................................................................................................................

2 − 14

2.3.

System Configuration ...............................................................................................................

2 − 19

2.4.

Feeding System.......................................................................................................................

2 − 25

 

2.4.1.

Feeding System Overview.............................................................................................

2 − 25

 

2.4.2.

Cassette.....................................................................................................................

2 − 30

 

2.4.3.

Pick-Up Unit ..............................................................................................................

2 − 31

 

2.4.4.

Registration Unit.........................................................................................................

2 − 32

 

2.4.5.

MPF(Multi-Purpose Feeder) Unit ...................................................................................

2 − 33

2.5.

Image Creation........................................................................................................................

2 − 34

 

2.5.1.

Printing process overview .............................................................................................

2 − 34

 

2.5.2.

Toner Cartridge...........................................................................................................

2 − 35

 

2.5.3.

Imaging Unit ..............................................................................................................

2 − 36

 

 

2.5.3.1. Developer Unit .............................................................................................

2 − 37

 

2.5.4.

Drum drive.................................................................................................................

2 − 39

2.6.

Fuser unit...............................................................................................................................

2 − 40

 

2.6.1.

Fuser unit overview .....................................................................................................

2 − 40

i

Copyright© 1995-2016 SAMSUNG. All rights reserved.

 

 

 

Contents

 

2.6.2.

Fuser unit drive...........................................................................................................

2 − 41

 

2.6.3.

Fuser unit temperature control........................................................................................

2 − 42

2.7.

Laser Scanning Unit (LSU)........................................................................................................

2 − 43

 

2.7.1.

LSU overview.............................................................................................................

2 − 43

 

2.7.2.

Laser Scanning Optical path ..........................................................................................

2 − 45

 

2.7.3.

Laser synchronizing detectors ........................................................................................

2 − 46

2.8.

Drive System ..........................................................................................................................

2 − 48

 

2.8.1.

Drive Motors..............................................................................................................

2 − 48

 

2.8.2.

Main Drive Unit..........................................................................................................

2 − 49

 

 

2.8.2.1. Main Drive (OPC_Regi._Pick-up_MP_Duplex)..................................................

2 − 50

 

 

2.8.2.2. Main Drive (Deve_Agitaitor_Toner Supply).......................................................

2 − 51

 

2.8.3.

Fuser_Exit Drive.........................................................................................................

2 − 52

2.9.

Scanner System.......................................................................................................................

2 − 53

 

2.9.1.

Scanner System overview .............................................................................................

2 − 53

 

2.9.2.

Scanning System Components .......................................................................................

2 − 54

2.10.

Dual Scan Document Feeder(DSDF) (M5370LX_M4370LX) ..........................................................

2 − 55

 

2.10.1.

DSDF(Dual Scan Document Feeder) overview..................................................................

2 − 55

 

2.10.2.

Electrical parts location ................................................................................................

2 − 56

 

2.10.3.

DSDF Drive System ....................................................................................................

2 − 58

2.11.

Reverse Automatic Document Feeder(RADF) (M5360RX)..............................................................

2 − 60

 

2.11.1.

RADF overview..........................................................................................................

2 − 60

 

2.11.2.

Electrical parts location ................................................................................................

2 − 61

 

2.11.3.

RADF Drive System ....................................................................................................

2 − 63

2.12.

Hardware Configuration............................................................................................................

2 − 67

 

2.12.1.

Main board.................................................................................................................

2 − 70

 

2.12.2.

MSOK ......................................................................................................................

2 − 73

 

2.12.3.

Fax Joint PBA ............................................................................................................

2 − 74

 

2.12.4.

Fax Card (Optional).....................................................................................................

2 − 74

 

2.12.5.

FDI (Optional)............................................................................................................

2 − 75

 

2.12.6.

OPE Hub PBA and OPE Joint Board...............................................................................

2 − 76

 

2.12.7.

SMPS board ...............................................................................................................

2 − 78

 

2.12.8.

Fuser Drive Board (FDB)..............................................................................................

2 − 80

 

2.12.9.

HVPS board ...............................................................................................................

2 − 81

 

2.12.10.

Finisher PBA..............................................................................................................

2 − 83

 

2.12.11.

SCF_HCF board..........................................................................................................

2 − 84

 

2.12.12.

CRUM Joint PBA........................................................................................................

2 − 84

 

2.12.13.

Sub-Cassette PBA .......................................................................................................

2 − 85

 

2.12.14.

CRUM PBA ..............................................................................................................

2 − 85

 

2.12.15.

Eraser PBA ................................................................................................................

2 − 86

 

2.12.16.

Fuser CRUM PBA.......................................................................................................

2 − 86

Copyright© 1995-2016 SAMSUNG. All rights reserved.

ii

Contents

3. Disassembly and Reassembly ................................................................................................................

3 − 1

3.1. Precautions when replacing parts ..................................................................................................

3 − 1

3.1.1.

Precautions when assembling and disassembling .................................................................

3 − 1

3.1.2.

Precautions when handling PBA.......................................................................................

3 − 1

3.1.3.

Releasing Plastic Latches................................................................................................

3 − 2

3.2. Maintenance .............................................................................................................................

 

3 − 3

3.2.1.

Machine Cleaning for maintenance ...................................................................................

3 − 3

 

3.2.1.1.

Cleaning the DSDF white bar (M5370LX_M4370LX) ...........................................

3 − 3

 

3.2.1.2.

Cleaning the RADF white bar and Platen glass (M5360RX) ....................................

3 − 4

3.2.2.

Replacing the maintenance part........................................................................................

3 − 5

 

3.2.2.1.

Fuser Unit......................................................................................................

3 − 5

 

3.2.2.2.

Transfer Roller ...............................................................................................

3 − 6

 

3.2.2.3.

Pick-Up_Reverse_Forward roller .......................................................................

3 − 7

 

3.2.2.4.

MP pad and MP Unit .......................................................................................

3 − 8

 

3.2.2.5.

DSDF pick up roller Assy (M5370LX_M4370LX) ..............................................

3 − 12

 

3.2.2.6.

DSDF Reverse roller Assy (M5370LX_M4370LX) .............................................

3 − 13

 

3.2.2.7.

SCF Pick-Up_Reverse_Forward roller...............................................................

3 − 14

 

3.2.2.8.

HCF Pick-Up_Reverse_Forward roller..............................................................

3 − 15

 

3.2.2.9.

RADF pick up roller Assy (M5360RX) .............................................................

3 − 16

 

3.2.2.10.

RADF friction pad Assy (M5360RX)................................................................

3 − 17

3.3. Replacing the main SVC part .....................................................................................................

3 − 18

3.3.1.

Left Cover..................................................................................................................

3 − 18

3.3.2.

Rear Cover.................................................................................................................

3 − 18

3.3.3.

Front Cover................................................................................................................

3 − 19

3.3.4.

Fuser Drive Board (FDB)..............................................................................................

3 − 20

3.3.5.

HVPS board ...............................................................................................................

3 − 21

3.3.6.

SMPS board ...............................................................................................................

3 − 22

3.3.7.

Main Board................................................................................................................

3 − 23

3.3.8.

Hard Disk Drive(HDD) ................................................................................................

3 − 24

3.3.9.

Main Drive Unit..........................................................................................................

3 − 25

3.3.10.

Fuser_Exit Drive Unit ..................................................................................................

3 − 26

3.3.11.

Side Unit ...................................................................................................................

 

3 − 27

 

3.3.11.1.

Duplex Fan ..................................................................................................

3 − 29

 

3.3.11.2.

Duplex Clutch ..............................................................................................

3 − 29

 

3.3.11.3.

CTD sensor..................................................................................................

3 − 30

3.3.12.

Scanner .....................................................................................................................

 

3 − 31

3.3.13.

Exit Unit....................................................................................................................

 

3 − 33

 

3.3.13.1.

Exit Sensor 1................................................................................................

3 − 34

 

3.3.13.2.

Exit Sensor 2................................................................................................

3 − 34

3.3.14.

LSU (Laser Scanning Unit) ...........................................................................................

3 − 35

iii

Copyright© 1995-2016 SAMSUNG. All rights reserved.

 

 

 

Contents

3.3.15.

Regi_Feed_Ready sensor ..............................................................................................

3 − 36

3.3.16.

OPE Unit (M5370LX_M4370LX) ..................................................................................

3 − 37

3.3.17.

OPE Unit (M5360RX)..................................................................................................

3 − 38

3.3.18.

Platen Unit.................................................................................................................

3 − 40

 

3.3.18.1.

Scan Upper ..................................................................................................

3 − 40

 

3.3.18.2.

Scan Motor ..................................................................................................

3 − 41

 

3.3.18.3.

Scan Joint Board ...........................................................................................

3 − 41

 

3.3.18.4.

Cover Open Sensor ........................................................................................

3 − 42

 

3.3.18.5.

APS Sensor ..................................................................................................

3 − 42

3.3.19. DSDF (Dual Scan Document Feeder)(M5370LX_M4370LX)..............................................

3 − 43

 

3.3.19.1.

DSDF Hinge ................................................................................................

3 − 44

 

3.3.19.2.

DSDF Cover ................................................................................................

3 − 45

 

3.3.19.3.

DSDF board .................................................................................................

3 − 46

 

3.3.19.4.

DSDF Stacker ..............................................................................................

3 − 46

 

3.3.19.5.

DSDF COVER - OPEN ...................................................................................

3 − 47

 

3.3.19.6.

DSDF GUIDE - PICK UP ASSY .......................................................................

3 − 48

 

3.3.19.7.

DSDF - EXIT UP ............................................................................................

3 − 49

 

3.3.19.8. HOLDER-HARNESS....................................................................................

3 − 49

 

3.3.19.9. DSDF-CCDM ..............................................................................................

3 − 50

 

3.3.19.10. DSDF Drive.................................................................................................

3 − 51

3.3.20. RADF (Reverse Automatic Document Feeder)(M5360RX) .................................................

3 − 52

 

3.3.20.1.

RADF Hinge ................................................................................................

3 − 53

 

3.3.20.2.

RADF Cover ................................................................................................

3 − 54

 

3.3.20.3.

RADF board .................................................................................................

3 − 55

 

3.3.20.4.

RADF Stacker ..............................................................................................

3 − 56

 

3.3.20.5. RADF COVER-OPEN...................................................................................

3 − 57

 

3.3.20.6. RADF SUB CORE ASSY...............................................................................

3 − 58

 

3.3.20.7. COVER JAM ASSY......................................................................................

3 − 59

 

3.3.20.8. COVER PLATEN SUB ASSY.........................................................................

3 − 59

 

3.3.20.9. HOLDER-HARNESS....................................................................................

3 − 60

 

3.3.20.10. Duplex Motor Assy .......................................................................................

3 − 60

 

3.3.20.11. RADF Motor Assy ........................................................................................

3 − 61

 

3.3.20.12. Guide Pick Up Assy.......................................................................................

3 − 62

 

3.3.20.13. Exit Assy.....................................................................................................

3 − 63

3.3.21. Card Reader or NFC Kit Installation ...............................................................................

3 − 64

3.3.22.

1–Bin Finisher ............................................................................................................

3 − 66

3.3.23.

Mail Box

...................................................................................................................

3 − 71

3.3.24.

2–Bin Finisher ............................................................................................................

3 − 74

4. Troubleshooting..................................................................................................................................

 

4 − 1

4.1. Control panel ............................................................................................................................

 

4 − 1

Copyright© 1995-2016 SAMSUNG. All rights reserved.

iv

Contents

 

4.1.1. Display screen and useful buttons .....................................................................................

4 − 3

 

 

4.1.1.1.

Menu navigation .............................................................................................

4 − 3

 

 

4.1.1.2.

Home Screen Overview....................................................................................

4 − 4

 

 

4.1.1.3. Customizing your home screen ..........................................................................

4 − 5

 

 

4.1.1.4.

Notification Bar ..............................................................................................

4 − 7

4.2.

Understanding the LEDs .............................................................................................................

4 − 8

4.3.

Updating Firmware

....................................................................................................................

4 − 9

 

4.3.1. Updating from the Printer Control Panel ............................................................................

4 − 9

 

4.3.2. Updating from the Network ..........................................................................................

4 − 10

4.4.

JAM removal..........................................................................................................................

 

4 − 13

 

4.4.1. Clearing original document jams ....................................................................................

4 − 13

 

4.4.2.

Clearing paper jams .....................................................................................................

4 − 20

4.5.

Service Mode..........................................................................................................................

 

4 − 38

 

4.5.1. Entering the Service Mode ............................................................................................

4 − 38

 

4.5.2. Service Mode Menu Tree .............................................................................................

4 − 39

 

4.5.3.

Information ................................................................................................................

4 − 44

 

 

4.5.3.1.

General .......................................................................................................

4 − 44

 

 

4.5.3.2.

Supply Status ...............................................................................................

4 − 44

 

 

4.5.3.3.

Software Version...........................................................................................

4 − 44

 

 

4.5.3.4.

Service Hours...............................................................................................

4 − 45

 

 

4.5.3.5.

Fault Log.....................................................................................................

4 − 45

 

 

4.5.3.6.

Print Reports ................................................................................................

4 − 45

 

 

4.5.3.7.

Export Reports..............................................................................................

4 − 45

 

4.5.4.

Maintenance Counts.....................................................................................................

4 − 46

 

 

4.5.4.1.

Fault Count .................................................................................................

4 − 46

 

 

4.5.4.2.

Jam Count ...................................................................................................

4 − 46

 

 

4.5.4.3.

Part Replacement Count .................................................................................

4 − 46

 

4.5.5.

Diagnostics ................................................................................................................

4 − 48

 

 

4.5.5.1.

Engine Diagnostics........................................................................................

4 − 48

 

 

4.5.5.2.

Fax Diagnostics ............................................................................................

4 − 52

 

 

4.5.5.3.

Scanner Diagnostics.......................................................................................

4 − 56

 

 

4.5.5.4.

Adjustment ..................................................................................................

4 − 58

 

4.5.6.

Service Functions ........................................................................................................

4 − 65

 

 

4.5.6.1.

Main Memory Clear ......................................................................................

4 − 65

 

 

4.5.6.2.

Hard Disk Maintenance..................................................................................

4 − 65

 

 

4.5.6.3.

Debug Log...................................................................................................

4 − 66

 

 

4.5.6.4.

Capture Log .................................................................................................

4 − 66

 

 

4.5.6.5.

Network Packet Capture .................................................................................

4 − 67

 

 

4.5.6.6.

System Recovery ..........................................................................................

4 − 68

 

 

4.5.6.7.

Clear System Cache.......................................................................................

4 − 70

v

Copyright© 1995-2016 SAMSUNG. All rights reserved.

 

 

 

 

 

Contents

 

 

 

4.5.6.8.

Hibernation..................................................................................................

4 − 70

 

 

 

4.5.6.9.

Paper Low Warning Message...........................................................................

4 − 70

 

 

 

4.5.6.10.

Part Replacement Alert...................................................................................

4 − 70

 

 

 

4.5.6.11.

FDI ............................................................................................................

4 − 70

 

 

 

4.5.6.12. EIUL (End of Image Unit Life) ........................................................................

4 − 70

 

 

 

4.5.6.13. SFE (Special Feature Enablement) ....................................................................

4 − 71

 

 

 

4.5.6.14.

Dealer ID.....................................................................................................

4 − 71

 

 

 

4.5.6.15.

Envelope Rotate............................................................................................

4 − 73

 

4.6. Error Code and Troubleshooting .................................................................................................

4 − 74

 

 

4.6.1.

Ax - xxxx type error code ...............................................................................................

4 − 82

 

 

4.6.2.

Cx - xxxx type error code ...............................................................................................

4 − 93

 

 

4.6.3.

H1 - xxxx type (Optional Cassette) error code ...................................................................

4 − 106

 

 

4.6.4.

H2 - xxxx type (Finisher) error code ...............................................................................

4 − 122

 

 

4.6.5.

Mx - xxxx type error code .............................................................................................

4 − 151

 

 

4.6.6.

Sx - xxxx type error code ..............................................................................................

4 − 165

 

 

4.6.7.

U1 - xxxx type (Fuser) error code ...................................................................................

4 − 181

 

 

4.6.8.

U2 - xxxx type (LSU) error code ....................................................................................

4 − 184

 

 

4.6.9.

U3 - xxxx type(DSDF) error code ..................................................................................

4 − 186

 

 

4.6.10.

U3 - xxxx type(RADF) error code ..................................................................................

4 − 197

 

4.7.

Image quality problem............................................................................................................

4 − 213

 

4.8.

Other problems......................................................................................................................

 

4 − 228

5.

System Diagram..................................................................................................................................

 

5 − 1

6.

Reference Information..........................................................................................................................

 

6 − 1

 

6.1.

Tools for Troubleshooting............................................................................................................

6 − 1

 

6.2.

Glossary

...................................................................................................................................

 

6 − 3

 

6.3. The Sample ....................................................................................................Pattern for the Test

6 − 9

 

6.4. Model Name .............................................................................................................and Code

6 − 10

 

6.5.

Document ............................................................................................................Revision List

6 − 11

Copyright© 1995-2016 SAMSUNG. All rights reserved.

vi

Samsung SL-M5360RX, SL-M4370LX, M536x, SL-M5370LX, M4370 Service Manual

1. Precautions

1. Precautions

In order to prevent accidents and damages to the equipment please read the precautions listed below carefully before servicing the product and follow them closely.

1.1. Safety warning

1)Only to be serviced by a factory trained service technician.

High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician.

2)Use only Samsung replacement parts.

There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards.

3)Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC/EN 60825-1:2014. Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition.

Wavelength: 800 nm

Beam divergence

-Parallel: 11 degrees

-Perpendicular: 35 degrees

Maximum power of energy output: 12 mW

WARNING

Never operate or service the product with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.

When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and personal injury.

4) Lithium battery not replaceable by user

1-1

Copyright© 1995-2016 SAMSUNG. All rights reserved.

1. Precautions

1.2. Caution for safety

1.2.1. Toxic material

This product contains toxic materials that could cause illness if ingested.

1)Please keep imaging unit and toner cartridge away from children. The toner powder contained in the imaging unit and toner cartridge may be harmful, and if swallowed, you should contact a doctor.

1.2.2. Electric shock and fire safety precautions

Failure to follow the following instructions could cause electric shock or potentially cause a fire.

1)Use only the correct voltage, failure to do so could damage the product and potentially cause a fire or electric shock.

2)Use only the power cable supplied with the product. Use of an incorrectly specified cable could cause the cable to overheat and potentially cause a fire.

3)Do not overload the power socket, this could lead to overheating of the cables inside the wall and could lead to a fire.

4)Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow paper clips, pins or other foreign objects to fall into the product, these could cause a short circuit leading to an electric shock or fire hazard.

5)Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock. When servicing the product, remove the power plug from the wall socket.

6)Use caution when inserting or removing the power cord. When removing the power cord, grip it firmly and pull. The power cord must be inserted completely, otherwise a poor contact could cause overheating leading to a fire.

7)Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or power cable may be damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat and cause a fire. Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing cables causing fire and shock risks.

Copyright© 1995-2016 SAMSUNG. All rights reserved.

1-2

1. Precautions

8)Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the machine.

9)Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.

10)Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the machine near a humidifier or in front of an air conditioner. Moisture and dust built up inside the machine can lead to overheating and cause a fire or cause parts to rust.

11)Do not position the product in direct sunlight. This will cause the temperature inside the product to rise possibly leading to the product failing to work properly and in extreme conditions could lead to a fire.

12)Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it could make contact with a high voltage conductor inside the machine and cause an electric shock.

13)

When replacing the SMPS board, please wait 5 minutes after unplugging the power cord, then replace it. You

can get a shock by the electric discharge.

1-3

Copyright© 1995-2016 SAMSUNG. All rights reserved.

1. Precautions

1.2.3. Handling precautions

The following instructions are for your own personal safety to avoid injury and so as not to damage the product.

1)Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could cause the product to tip or fall.

2)The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or clothing in any of these rotating devices.

3)Do not place any small metal objects, containers of water, chemicals or other liquids close to the product which if spilled could get into the machine and cause damage or a shock or fire hazard.

4)Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a humidifier or heater. Damage could be caused to the product in such areas.

5)Do not place candles, burning cigarettes, etc on the product, These could cause a fire.

6)Ensure that the machine is installed and used in proper area to meet the temperature and humidity specifications.

If the machine is stored at below zero Celsius for a long time, do not use the machine instantly after movement. It can malfunction. Take care of the machine storage. If the machine is stored at below zero Celsius for a long time, keep the machine at room temperature and install it.

1.2.4. Assembly and Disassembly precautions

1)Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the product or replacing any parts.

2)Ensure that power is disconnected before servicing or replacing any electrical parts.

3)Disconnect interface cables and power cables.

4)Only use approved spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct.

5)When removing or re-fitting any parts do not use excessive force, especially when fitting screws into plastic.

6)Take care not to drop any small parts into the machine.

7)Handling of the OPC Drum

The OPC Drum can be irreparably damaged if it exposed to light. Take care not to expose the OPC Drum either to direct sunlight or to fluorescent or incandescent room lighting. Exposure for as little as 5 minutes can damage the surface of the photoconductive properties and will result in print quality degradation. Take extra care when servicing the product. Remove the OPC Drum and store it in a black bag or other lightproof container. Take care when working with the Covers (especially the top cover) open as light is admitted to the OPC area and can damage the OPC Drum.

Take care not to scratch the green surface of OPC Drum Unit. If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.

Copyright© 1995-2016 SAMSUNG. All rights reserved.

1-4

1. Precautions

1.2.5. Disregarding this warning may cause bodily injury

1)Be careful with the high temperature part.

The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser unit to cool down before disassembly.

2)Do not put fingers or hair into the rotating parts.

When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor, fan, etc.). If do, you can get harm.

3)When you move the printer, use safe lifting and handling techniques.

This printer is heavy. Use the lifting handles located on each side of the machine. Back injury could be caused if you do not lift carefully.

4)Ensure the printer is installed safely.

Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the printer to tip or fall possibly causing personal injury or damaging the printer.

5)Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable.

1-5

Copyright© 1995-2016 SAMSUNG. All rights reserved.

1. Precautions

1.3. ESD precautions

Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor “chip” components. The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.

CAUTION

Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.

1)Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a commercially available wrist strap device, which should be removed for your personal safety reasons prior to applying power to the unit under test.

2)After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface, such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity of the assembly.

3)Use only a grounded tip soldering iron to solder or desolder ESDs.

4)Use only an “anti-static” solder removal device. Some solder removal devices not classified as “anti-static” can generate electrical charges sufficient to damage ESDs.

5)Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to damage ESDs.

6)Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a comparable conductive material.

7)Immediately before removing the protective shorting material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.

8)Maintain continuous electrical contact between the ESD and the assembly into which it will be installed, until completely plugged or soldered into the circuit.

9)Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD.

Copyright© 1995-2016 SAMSUNG. All rights reserved.

1-6

1. Precautions

1.4. Caution for Data Loss

To prevent loss of customers data the SVC engineer provides end-user with relevant information in advance.

1-7

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2. Product Specifications and Description

2. Product Specifications and Description

2.1. Product Overview

Printing Speed

M5370/M5360 series : Up to 53 ppm in A4 (55 ppm in Letter)

M4370 series : Up to 43 ppm in A4 (45 ppm in Letter)

Processor

M5370/M4370 series : Dual Core 1 GHz

M5360 series : Quad Core 1.5 GHz

Memory

4GB (2GB for Android OS)

Document Feeder

M5370/M4370 series : DSDF (Dual Scan Document Feeder)

M5360 series : RADF (Reverse Automatic Document Feeder)

UI

M5370/M4370 series : 10.1 inch C-Type TSP

M5360 series : 7 inch IR Type TSP

320 GB HDD

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-1

2. Product Specifications and Description

2.2. Specifications

Product Specifications are subject to change without notice.

2.2.1. General Specification

Item

 

Specification

 

Main Controller

• M5370/M4370 series : Dual Core 1 GHz

Processor

 

• M5360 series : Quad Core 1.5 GHz

 

Operational Panel

1 GHz (Quad Core)

 

 

 

 

Operational Panel

• M5370/M4370 series : 10.1 inch C-Type TSP

User Interface

 

• M5360 series : 7 inch IR Type TSP

 

 

LED

3 EA

 

 

 

 

 

Key / Button

1 EA (Power)

 

 

 

 

Total (with

4 GB

 

Android OS)

 

 

 

 

Memory

Standard (without

2 GB

 

Android OS)

 

 

 

 

 

Max. (Option)

N/A

 

 

 

Storage

Standard

320 GB HDD

 

 

 

 

USB (Device)

Std (Hi-Speed USB 2.0)

 

 

 

 

USB (Host)

Std (Hi-Speed USB 2.0)

 

 

 

 

USB (EDI)

N/A

 

 

 

 

Wired LAN

Std (Ethernet 10/100/1000 Base TX)

 

 

 

Interface

Additional Wired

N/A

 

LAN Support

 

 

 

Wireless LAN

Opt (IEEE 802.11b/g/n + NFC Active Type)

 

 

 

 

NFC

Opt (IEEE 802.11b/g/n + NFC Active Type)

 

 

 

 

RJ11 Connector

Opt(Fax)

 

 

 

 

 

 

From Power-Off

Less than 60 sec

Warm-up Time

 

 

From Sleep

• M5370/M5360 series : Less than 26 sec

 

• M4370 series : Less than 27 sec

 

 

 

 

 

 

Ready

Less than 30 W

 

 

 

 

Normal operation

• M5370/M5360 series : Less than 900 W

 

• M4370 series : Less than 800 W

 

 

 

 

 

Power

Max/Peak

Less than 1000 W

 

 

 

• M5370/M4370 series : Less than 1.5 W

Consumption

Sleep

• M5360 series : Less than 2.0 W

 

 

 

 

 

 

Power Off

Less than 0.5 W

 

 

 

 

TEC

• M5370/M5360 series : Less than 3.9 kWh

 

• M4370 series : Less than 3.4 kWh

 

 

 

 

 

2-2

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2. Product Specifications and Description

Item

 

Specification

Sleep Delay Time

Default

1 min

 

 

 

Range

1 - 120 min

 

 

 

 

 

Korea

220~240V / 50/60Hz / 4.5A

 

 

 

Power

USA

100~127V / 60Hz / 9A

 

 

 

 

Europe

220~240V / 50Hz / 4.5A

 

 

 

 

 

• Tray 1 : Less than 56 dBA

 

Printing

• Tray 2~ 4 : Less than 57 dBA

 

• MP : Less than 57 dBA

 

 

 

 

• HCF : Less than 57 dBA

Acoustic Noise

 

 

 

 

• Tray 1 : Less than 58 dBA

Level (Sound

 

 

• Tray 2~ 4 : Less than 59 dBA

Power / Pressure)

Copying

• MP : Less than 59 dBA

 

 

 

 

• HCF : Less than 59 dBA

 

 

 

 

Standby (Fuser off)

37 dBA

 

 

 

 

Sleep

Background Noise Level

 

 

 

 

Dimension (W x D

Set (mm)

• M5370/M4370 series : 630 x 506 x 636 mm (24.8 x 19.9 x 25.0 Inches)

(without any

x H)

• M5360 series : 630 x 501 x 645 mm (24.8 x 19.7 x 25.4 Inches)

options)

 

 

 

 

 

 

 

 

Set (Kg)

• M5370/M4370 series : 48.97 Kg (108 lb)

Weight

(with supplies

/ without any

• M5360 series : 46.2 Kg (101.9 lbs)

 

 

options)

 

 

 

 

 

 

 

Recommended

M5370/M5360 series : 15,000 Images

Reliability &

Monthly Print

M4370 series : 10,000 Images

Volume

 

 

Service

 

 

 

Max Monthly Duty

M5370/M5360 series : 300,000 Images

 

 

Cycle

M4370 series : 250,000 Images

 

 

 

Temperature

Operating

10 to 32 °C (50 to 90 °F)

 

 

 

Storage

-20 to 40 °C (-4 to 104 °F)

 

 

 

 

Humidity

Operating

20 to 80% RH

 

 

 

Storage

10 to 90% RH

 

 

 

 

 

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-3

2. Product Specifications and Description

2.2.2. Print Specification

Item

Specification

 

 

M5370/M5360 series

 

Simplex

 

• Up to 53 ppm in A4 (55 ppm in Letter)

 

M4370 series

 

 

Print Speed

 

 

• Up to 43 ppm in A4 (45 ppm in Letter)

 

 

 

 

M5370/M5360 series

 

 

 

Duplex

 

• Up to 48 ppm in A4 (50 ppm in Letter)

 

M4370 series

 

 

 

 

 

• Up to 38 ppm in A4 (40 ppm in Letter)

 

 

 

 

From Ready

• M5370/M5360 series : Less than 7.5 sec

FPOT

• M4370 series : Less than 8.0 sec

 

 

From Sleep @2hr

Less than 35 sec

 

 

 

Resolution

Optical

Up to 1200 x 600 dpi

 

 

 

Enhanced

Up to 1200 x 1200 dpi Effective Output (1200 x 600 x 2 bit)

 

 

 

 

Printer Languages

PCL5C / PCL6 / PS3 / PDF V1.7

 

 

 

Font

PCL

93 Scalable Fonts / 1 Bitmap

 

 

 

Postscript3

136 Scalable Fonts

 

 

 

 

 

Windows

XP (32 / 64 bit) / 2003 Server (32 / 64 bit) / Vista (32 / 64 bit) / 2008 server (32 / 64

 

bit) / 7 (32 / 64 bit) / 2008 Server R2 / Win8 (32 / 64 bit) /2012 (64bit)

 

 

 

 

• Red Hat Enterprise Linux 5 / 6

 

 

• Fedora 11 / 12 / 13 / 14 / 15 / 16 / 17 / 18 / 19

 

 

• openSUSE 11.0 / 11.1 / 11.2 / 11.3 / 11.4 / 12.1 / 12.2 / 12.3

Client OS Support

Linux

• Ubuntu 10.04 / 10.10 / 11.04 / 11.10 / 12.04 / 12.10 / 13.04

 

• SUSE Linux Enterprise Desktop 10 / 11

 

 

 

 

• Debian 5.0 / 6.0 / 7.0 / 7.1

 

 

• Mint 13 / 14 / 15

 

 

 

 

UNIX

Sun Solaris 9 / 10 / 11 (x86 / SPARC) / HP-UNIX 11.0 / 11i v1 / 11i v2 / 11i v3

 

(PA-RISC / Itanium) / IBM AIX 5.1 / 5.2 / 5.3 / 5.4 / 6.1 / 7.1 (PowerPC)

 

 

 

 

 

 

Mac OS

Mac OS X 10.5 - 10.9

 

 

 

 

 

TCP/IPv4 / HTTP / HTTPS / SNMP (v1.2/v3) / LDAP / LDAPS / SMTP / SSL/TLS

Network Protocol

/ IPSec / DNS / WINS / SLP / Bonjour / SSDP /DDNS / DHCP/BOOTP / IPv6 /

 

 

NetBIOS over TCP/IP

 

 

Duplex Print

Built-in

 

 

Direct Print

PDF

 

 

 

Print Features

Proof Print / ECO Print / Auto Continue / Skip Blank Pages / Air Print / Google

Cloud Print

 

 

 

 

 

 

2-4

Copyright© 1995-2016 SAMSUNG. All rights reserved.

 

 

 

2. Product Specifications and Description

2.2.3. Scan specification

 

 

 

 

 

Item

Specification

 

 

M5370/M4370 series

 

 

 

• Simplex: Up to 55 ipm (@ 300 dpi)

 

B/W (Lineart,

 

• Duplex: Up to 80 ipm (@ 300 dpi)

 

Halftone)

M5360 series

 

 

 

• Simplex: Up to 55 ipm (@ 300 dpi)

 

 

 

• Duplex: Up to 35 ipm (@ 300 dpi)

 

 

 

 

 

 

M5370/M4370 series

 

 

 

• Simplex: Up to 55 ipm (@ 300 dpi)

 

Gray

 

• Duplex: Up to 80 ipm (@ 300 dpi)

Scan Speed

M5360 series

 

 

 

 

• Simplex: Up to 55 ipm (@ 300 dpi)

 

 

 

• Duplex: Up to 35 ipm (@ 300 dpi)

 

 

 

 

 

 

M5370/M4370 series

 

 

 

• Simplex: Up to 55 ipm (@ 300 dpi)

 

 

 

• Duplex: Up to 80 ipm (@ 300 dpi)

 

Color

M5360 series

 

 

 

• Simplex: Up to 55 ipm (@ 300 dpi)

 

 

 

• Duplex: Up to 35 ipm (@ 300 dpi)

 

 

• Duplex: Up to 80 ipm (@ 300 dpi)

 

 

 

Color Mode

Mono / Gray / Color

 

 

Compatibility

TWAIN(Only for USB), WIA(N/A)

 

 

Scan method

White-LED Scan Lamp Type of CCD

 

 

File Formats

TIFF-S / TIFF-M / JPEG / PDF / Compact PDF / XPS

 

 

 

 

Optical (ADF)

Up to 600 x 600 dpi

 

 

 

Resolution

Optical (Platen)

Up to 600 x 600 dpi

 

 

 

Enhanced (ADF)

Up to 4800 x 4800 dpi

 

 

 

 

 

Enhanced (Platen)

Up to 4800 x 4800 dpi

 

 

 

Scan Destinations

Email / FTP / SMB / HDD / USB / Client

 

 

 

Multi Destinations

No

 

 

 

Communication Protocol

SMTP / MIME(Base 64) / SMB / FTP / WebDAV

 

 

 

Scan Size

ADF

Max. 216 x 356 mm (8.5" x 14")

 

 

 

Platen

Max. 216 x 356 mm (8.5" x 14")

 

 

 

 

Scan Original Types

Text , Text/Photo , Photo

 

 

 

 

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-5

2. Product Specifications and Description

2.2.4. Copy specification

Item

 

Specification

 

SDMC (Single

M537x/M5360 series

 

 

• Up to 53 cpm @ A4 (Up to 55 cpm in Letter)

 

Document

 

 

M437x series

 

Multiple Copy)

 

 

• Up to 43 cpm @ A4 (Up to 45 cpm in Letter)

 

 

 

 

 

 

 

 

 

M537x series

 

 

 

• Simplex to Duplex (1-2) : up to 48 cpm in A4

 

 

 

• Duplex to Simplex (2-1) : up to 53 cpm in A4

Copy Speed

 

 

• Duplex to Duplex (2-2) : up to 48 cpm in A4

 

M5360 series

 

MDMC (Multiple

 

 

• Simplex to Duplex (1-2) : up to 48 cpm in A4

 

Document

 

 

 

• Duplex to Simplex (2-1) : up to 35 cpm in A4

 

Multiple Copy)

 

 

 

• Duplex to Duplex (2-2) : up to 35 cpm in A4

 

 

 

 

 

M437x series

 

 

 

• Simplex to Duplex (1-2) : up to 38 cpm in A4

 

 

 

• Duplex to Simplex (2-1) : up to 43 cpm in A4

 

 

 

• Duplex to Duplex (2-2) : up to 38 cpm in A4

 

 

 

 

From Ready @

• M537x/M5360 series : Less than 4.5 sec

 

Platen

• M437x series : Less than 5 sec

 

From Ready @

Less than 8 sec

FCOT

ADF

 

 

 

 

 

From Sleep @

Less than 40 sec

 

 

Platen, 2hr

 

 

 

 

 

 

From Cold start @

Less than 60 sec

 

Platen

 

 

 

ADF

Scan: 600 x 600 dpi (Optical)

 

Printing: 600 x 600 dpi

Resolution

 

 

 

 

Platen

Scan: 600 x 600 dpi (Optical)

 

 

Printing: 600 x 600 dpi

 

 

 

 

 

 

ADF

25 - 200 %

 

 

 

Reduce / Enlarge

Platen

25 - 400 %

 

 

 

Preset

Original (100 %) / Auto Fit / A4 → A5 (71 %) / LGL → LTR (78 %) / LGL → A4

 

 

 

(83 %) / A4 → LTR (94 %) / EXE → LTR (104 %) / A5 → A4 (141 %) / 25 % /

 

 

50 % / 150 % / 200 % / 400 % / Custom (25 - 400 %)

 

 

 

Darkness Control

 

11 Levels

 

 

 

Contrast Control

 

11 Levels

 

 

 

Multi Copy

 

1 - 9999

 

 

 

Duplex Copy

 

Built-in

 

 

 

Copy Original Type

 

Text / Text/Photo / Photo

 

 

 

Copy Features

 

Erase Edge / Margin Shift (Auto Center / Custom Margin) / Book Center Erase /

 

 

Form Copy / Watermark Copy / Page Numbering / Time & Date Stamp / ID Stamp /

 

 

Job Program / Background Density (Auto / Erase 7 Levels / Enhance 3 Levels)

 

 

/ Erase Backside Image (10 Levels) / Sharpness (11 Levels) / Negative Image

 

 

(On/Off) / Job Build / Mirror

 

 

 

 

2-6

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2. Product Specifications and Description

2.2.5. Fax specification

Item

 

Specification

Compatibility

 

ITU-T G3 / Super G3

 

 

 

Communication System

PSTN / PABX

 

 

 

 

Modem Speed

 

33.6 Kbps

 

 

 

 

TX Speed

 

Approx. 3 Sec

 

 

 

 

 

 

Standard

1.5 sec / LTR

 

 

 

 

Scan speed

 

Fine

4 sec/LTR

 

 

 

 

 

 

S.Fine

Depends on Document

 

 

 

 

 

 

Std

203 x 98 dpi

 

 

 

 

Resolution (Mono)

 

Fine

203 x 196 dpi

 

 

 

 

 

 

S.Fine

300 x 300 dpi

 

 

 

 

Compression Method

 

MH / MR / MMR / JBIG

 

 

Fax Memory (Standard / Max.)

HDD Stored

 

 

 

Dual Lines

 

N/A

 

 

 

 

 

 

Handset

N/A

 

 

 

 

 

 

On hook Dial

Yes

 

 

 

 

 

 

Search

Yes (Address Book)

 

 

 

 

 

 

1-Touch Dial

N/A

 

 

 

 

 

 

Speed Dial

500 Locations

 

 

 

 

 

 

TAD I/F

Yes

 

 

 

 

 

 

Tone/Pulse

Yes

 

 

 

 

 

 

Pause

Yes

 

 

 

 

 

 

Auto Redial

Yes

 

 

 

 

Fax Features

 

Last Number

Yes

 

Redial

 

 

 

 

 

 

 

Distinctive Ring

Yes

 

 

 

 

 

 

Caller ID

Yes

 

 

 

 

 

 

External Phone

Yes

 

 

Interface

 

 

 

 

 

 

 

Fax Forward to

Yes

 

 

E-Mail

 

 

 

 

 

 

 

Fax to PC

N/A

 

 

 

 

 

 

Broadcasting

500 Locations

 

 

 

 

 

 

Delayed Fax

Yes

 

 

 

 

 

 

Color Fax

N/A

 

 

 

 

 

 

Tx/Rx Journal

Yes

 

 

 

 

Report & List Print

 

Confirmation

1 Type (without Image TCR)

out

 

Auto Dial List

N/A

 

 

 

 

 

 

System Data List

Yes

 

 

 

 

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-7

2. Product Specifications and Description

2.2.6. Paper Handling specification

Item

 

Specification

 

Standard

520-Sheet Cassette Tray

 

 

 

 

Multipurpose

100-Sheet MP Tray

Input Capacity

 

 

 

Other Options

520-Sheet SCF x 3

 

• 2,100-Sheet HCF + 520-Sheet SCF

 

 

 

 

 

 

Maximum

3,240-Sheet Cassette Tray (520 Std + 100 MP + 520 SCF + 2,100 HCF)

 

 

 

 

Capacity

520 sheets @ 20 lb (75 g/m²)

 

 

 

 

 

Letter / Legal / Oficio / Folio / A4 / JIS B5 / ISO B5 / Executive / A5 / Statement

 

Media sizes

/ A6 / PostCard 4x6 / Envelope B5 / Envelope Monarch / Envelope COM-10 /

 

Envelope DL / Envelope C5 / Envelope C6 / Custom [Min: 98 mm x 148 mm (3.85"

 

 

 

 

x 5.83") / Max: 216 x 356 mm (8.5" x 14")]

 

 

 

 

Media types

Plain Paper / Thin Paper / Bond / Punched / Pre-Printed / Recycled / Envelope /

 

Label / CardStock / Letterhead / Thick / Colored / Archive / Cotton

 

 

 

 

 

 

 

• Supported Weight : 60 - 163 g/m² (16 - 39 lb)

 

 

• Duplex Supported Weight : 60 - 90 g/m² (16 - 24 lb)

 

 

Plain Paper: 70 - 90 g/m² (18 - 24 lb)

 

 

Thin Paper: 60 - 69 g/m² (16 - 18 lb)

 

 

Bond: 105 - 120 g/m² (28 - 32 lb)

Standard Cassette

 

Punched: 60 - 90 g/m² (16 - 24 lb)

 

Pre-Printed: 75 - 85 g/m² (20 - 23 lb)

Tray

 

 

Media weight

Recycled: 60 - 85 g/m² (16 - 23 lb)

 

 

Envelope: 75 - 90 g/m² (20 - 24 lb)

 

 

Label: 120 - 150 g/m² (32 - 40 lb)

 

 

CardStock: 106 - 163 g/m² (28 - 43 lb)

 

 

Letterhead: 75 - 90 g/m²

 

 

Thick Paper: 91 - 105 g/m² (24 - 28 lb)

 

 

Colored: 75 - 85 g/m² (20 - 23 lb)

 

 

Cotton Paper: 75 - 85 g/m² (20 - 23 lb)

 

 

 

 

 

• H/W Install Detect: Yes

 

Sensing

• Paper Empty & Low Level Detect: Yes

 

• Paper Type Detect: No

 

 

 

 

• Paper Size Detect: Yes

 

 

 

 

 

• Plain Paper: 100 sheets

 

Capacity

Envelopes: 10 sheets

 

 

Labels: 10 sheets

 

 

 

MP Tray

Media sizes

• Min : 98 x 148 mm (3.85" x 5.83")

• Max : 216 x 356 mm (8.5" x 14")

 

 

 

 

 

 

Media type

Plain Paper / Thin Paper / Bond / Punched / Pre-Printed / Recycled / Envelope /

 

Label / Cotton / CardStock / Letterhead / Thick / Colored / Archive

 

 

 

 

 

 

Media weight

60 - 163 g/m² (16 - 43 lb)

 

 

 

 

2-8

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2. Product Specifications and Description

 

Item

 

Specification

 

 

 

 

• H/W Install Detect : No

 

 

 

Sensing

• Paper Empty Detect : Yes

 

 

 

• Paper Type Detect : No

 

 

 

 

 

 

 

 

• Paper Size Detect : No

 

 

 

 

 

 

 

 

Capacity

100 sheets @ 75 g/m² (20 lb)

 

 

 

 

 

 

DSDF

Duplex Document

Yes (Dual scan)

 

(Dual Scan

Scanning

 

 

 

 

Width : 145 - 216 mm (5.7" - 8.5")

 

Document Feeder)

Document Size

 

Length : 145 - 356 mm (5.7" - 14.0")

 

 

 

 

 

 

 

 

 

 

 

NOTE

 

Document Weight

50 - 105 g/m² (12.5 - 28 lb)

 

For

 

 

• Paper Empty Detect : Yes

 

 

Sensor

Paper Width Detect : Yes

 

M537x/M437x

 

 

 

 

 

• Paper Length Detect : Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Auto Detected Size

N/A

 

 

 

 

 

 

 

 

 

Capacity

100 sheets @ 80 g/m²

 

 

 

 

 

 

RADF

Duplex Document

Yes

 

 

(Reverse

Scanning

 

 

 

 

Width : 145 - 216 mm (5.7" - 8.5")

 

Automatic

Document Size

 

Length : 145 - 356 mm (5.7" - 14.0")

 

Document Feeder)

 

 

 

 

 

 

 

 

Document Weight

50 - 105 g/m² (12.5 - 28 lb)

 

NOTE

 

 

 

 

 

 

 

 

 

Paper Empty Detect : Yes

 

For M5360

 

Sensor

Paper Width Detect : Yes

 

 

 

 

• Paper Length Detect : Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Auto Detected Size

N/A

 

 

 

 

 

 

 

Output Stacking

Standard

500-Sheet @ 75 g/m² (20 lb) Face Down

 

 

 

 

 

Maximum

1,000 Sheets [ 600 Sheets (2-bin Finisher) + 400 Sheets (4-bin Mailbox) ]

 

 

 

 

 

 

 

 

 

Printing size

Max. Size

216 x 356 mm (8.5" x 14")

 

 

 

 

 

Min. Size

98 x 148 mm (3.85" x 5.83")

 

 

 

 

 

 

 

 

Max. Printing

Simplex

Top: +/- 4.3 mm / Side: +/- 4.3 mm

 

Area

Duplex

Top: +/- 4.3 mm / Side: +/- 4.3 mm

 

 

 

 

 

 

 

 

Support

Built-in

 

 

 

 

 

 

 

 

Media Size

Min: 98 mm x 148 mm (3.85" x 5.83") / Max: 216 x 356 mm (8.5" x 14")

 

 

 

 

 

 

 

 

Media Type

Plain Paper / Thin Paper / Bond / Punched / Pre-Printed / Recycled / Letterhead /

 

 

 

Colored

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Supported Weight: 60 - 105 g/m² (16 - 28 lb)

 

Duplex Printing

 

Plain Paper: 70 - 90 g/m² (18 - 24 lb)

 

 

Plain Paper (Duplex): 60 - 105 g/m² (16 - 28 lb)

 

 

 

 

 

 

 

Media weight

Thin Paper: 60 - 69 g/m² (16 - 18 lb)

 

 

 

Punched: 60 - 90 g/m² (16 - 24 lb)

 

 

 

 

 

 

 

 

Pre-Printed: 75 - 85 g/m² (20 - 23 lb)

 

 

 

 

Recycled: 60 - 85 g/m² (16 - 23 lb)

 

 

 

 

• Letterhead: 90 g/m² cotton paper (24 lb)

 

 

 

 

 

 

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-9

2. Product Specifications and Description

2.2.7. Software and Solution specification

Item

 

Specification

 

Anyweb Print

Yes

 

 

 

 

Easy Printer

Windows / Mac

 

Manager

 

 

 

 

 

Easy Color

N/A

 

Manager

 

 

 

 

 

Easy Document

Windows

 

Creator

 

 

 

 

 

Net PC Fax

Windows / Mac

Application

 

 

Direct Printing

Windows

 

Utility

 

 

 

 

 

Easy Deployment

Windows

 

Manager

 

 

 

 

 

Easy Eco Driver

Windows

 

 

 

 

Universal Printer

Windows

 

Driver

 

 

 

 

 

Universal Scan

Windows / Mac

 

Driver

 

 

 

 

 

GCP (Google

Yes

Mobile Printing

Cloud Print)

 

 

AirPrint

Yes

 

 

 

 

Device

SyncThru Admin 6.0

 

Management

 

 

 

 

 

Output

CounThru Enterprise / CounThru Pro

 

Management

 

 

 

 

Solution

Document

SmarThruWorkFlow Lite 1.0

 

Management and

 

 

Distribution

 

 

 

 

 

Security

SecuThru Lite 1.0 / 2.0

 

 

 

 

Mobility

SCP 1.0

 

 

 

 

Authentication

Yes

 

(Local)

 

 

 

 

 

Authentication

Yes (Kerberos / SMB / LDAP)

 

(Network)

 

 

 

 

 

IP Address

Yes (IPv4 Filtering / IPv6 Filtering / MAC Filtering)

 

Filtering

 

 

 

 

Security

HDD Overwrite

Yes (MIO only) * Manual Image Ovewrite

 

(Standard)

 

 

 

 

 

HDD Overwrite

9

 

(Max. Overwrites)

 

 

 

 

 

Secure Print

Yes

 

 

 

 

Encrypted Secure

Yes

 

Print

 

 

 

 

2-10

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2. Product Specifications and Description

Item

Specification

 

Encrypted PDF

Yes

 

Mode (Encrypted

 

 

Scanning)

 

 

 

 

 

IP Sec

Yes

 

 

 

 

Smart Card

N/A

 

Authentication

 

 

 

 

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-11

2. Product Specifications and Description

2.2.8. Supplies

Item

Model Name

Average yield

Conditions for yield

Toner Cartridge

MLT-D358S

Approx. 30,000 pages

Declared yield value in accordance with

 

ISO/IEC 19752

 

 

 

 

 

 

 

Imaging Unit

MLT-R358

Approx. 100,000 pages

@ A4/Letter LEF , 4 pages/job , Simplex

 

Mode , ISO chart

 

 

 

 

 

 

 

NOTE

Depending on the print pattern and job mode used, the consumable’s lifespan may differ.

2-12

Copyright© 1995-2016 SAMSUNG. All rights reserved.

 

 

 

 

2. Product Specifications and Description

2.2.9. Maintenance Parts

 

 

 

 

 

 

 

 

Items

Part Code

Life

 

Remark

Fuser Unit

JC91-01160A (220V)

250,000 pages

 

 

 

JC91-01159A (110V)

 

 

 

 

 

 

 

 

Transfer roller Assy

JC97-02287A

125,000 pages

 

 

 

 

 

 

 

Pick up/ Reverse/ Forward

JC97-02259A

250,000 pages

 

 

roller (Tray 1,2,3,4)

 

 

 

 

 

 

 

 

 

 

MP pick up roller Assy

JC96-03533A

100,000 pages

 

 

 

 

 

 

 

MP friction pad

JC93-00937A

50,000 pages

 

 

 

 

 

 

 

DSDF Pick-Up roller Assy

JC97-04428A

150,000 pages

 

For M5370/M4370

 

 

 

 

 

series

 

 

 

 

 

DSDF Reverse roller

JC97-04135A

100,000 pages

 

For M5370/M4370

 

 

 

 

 

series

 

 

 

 

 

RADF Pick-Up roller Assy

JC97-03099A

120,000 pages

 

For M536x series

 

 

 

 

 

RADF Friction Pad

JC97-03097A

50,000 pages

 

For M536x series

 

 

 

 

 

 

NOTE

Depending on the print patterns and job mode used, the lifespan may differ.

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-13

2. Product Specifications and Description

2.2.10. Option

Option List

Image

Item

Model

 

Second Cassette Feeder

SL-SCF5300

 

 

 

 

 

 

High Capacity Feeder

SL-HCF001B

 

 

 

 

 

 

Cabinet Stand (Tall)

SL-DSK001T

 

 

 

 

 

 

Cabinet Stand (Short)

SL-DSK002S

 

 

 

 

 

 

Fax kit

SL-FAX1001

 

 

 

 

 

 

1–bin Finisher

SL-FIN001M

 

(Stacker & Stapler)

 

 

 

 

 

 

2–bin Finisher

 

 

(Stacker & Stapler)

 

 

 

 

 

 

 

NOTE

 

SL-FIN002M

 

 

Production of 2-bin Finisher is

 

 

 

 

discontinued.('16.Dec) / Please check

 

 

 

 

inventory availability of your region.

 

 

 

 

 

 

 

 

 

 

 

 

2-14

Copyright© 1995-2016 SAMSUNG. All rights reserved.

 

 

 

 

 

 

2. Product Specifications and Description

 

 

 

 

 

 

 

 

Image

 

 

Item

 

 

Model

 

 

 

4–bin Mailbox

 

 

 

 

 

 

 

 

 

 

 

 

NOTE

 

 

 

 

 

Production of Mailbox is

 

SL-MBT0401

 

 

 

discontinued.('16.Dec) / Please

 

 

 

 

 

check inventory availability of your

 

 

 

 

 

region.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wireless Kit

 

 

SL-NWE001X

 

 

 

 

 

 

 

-

 

 

Staple Cartridge

 

SCX-STP000

 

 

 

 

 

 

 

-

 

 

FDI (Foreign Device Interface) kit

 

SCX-KIT20F

 

 

 

 

 

 

 

 

Option Specification

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

Item

 

 

Specification

 

 

 

Model Name

 

 

SL-SCF5300

 

 

 

 

 

 

 

 

 

 

Capacity

 

 

520 Sheets @ 75 g/m² (20 lb)

 

 

 

 

 

 

 

 

 

 

 

Letter / Legal / Oficio / Folio / A4 / JIS B5 / ISO B5 / Executive / A5

 

Media Size

 

 

/ Statement / Envelope Monarch / Envelope COM-10 / Envelope DL /

 

 

 

Envelope C5 / Envelope C6 / Custom [Min: 98 mm x 152 mm (3.85" x 6") /

 

 

 

 

 

 

 

 

Max: 216 x 356 mm (8.5" x 14")]

 

 

 

 

 

 

 

 

 

Plain Paper / Thin Paper / Bond / Punched / Pre-Printed / Recycled /

 

Media Type

 

 

Envelope / Label / Cotton / CardStock / Letterhead / Thick / Colored /

 

 

 

 

Archive

 

 

 

 

 

 

 

 

 

 

 

 

Plain Paper: 70 - 90 g/m² (18 - 24 lb)

 

 

 

 

Plain Paper (Duplex): 60 - 105 g/m² (16 - 28 lb)

Second Cassette

 

 

 

Thin Paper: 60 - 69 g/m² (16 - 18 lb)

Tray(Feeder)

Media Weight

 

 

Bond: 105 - 120 g/m² (28 - 32 lb)

 

 

 

Punched: 60 - 90 g/m² (16 - 24 lb)

 

 

 

 

 

 

 

 

• Pre-Printed : 75 - 85 g/m² (20 - 23 lb)

 

 

 

 

• Recycled : 60 - 85 g/m² (16 - 23 lb)

 

 

 

 

• Envelope : 75 - 90 g/m² (20 - 24 lb)

 

 

 

 

 

 

 

 

 

 

 

• H/W Install Detect: Yes

 

 

 

Sensing

 

 

• Paper Empty & Low Level Detect: Yes

 

 

 

• Paper Type Detect: N/A

 

 

 

 

 

 

 

 

 

 

 

 

• Paper Size Detect: Yes

 

 

 

 

 

 

 

 

Dimension

 

 

554 x 454 x 138 mm (21.8" x 17.9" x 5.4")

 

 

 

 

 

 

 

 

Weight

 

 

11.84 kg (26.1 lb)

 

 

 

 

 

 

 

 

 

 

Copyright© 1995-2016 SAMSUNG. All rights reserved.

2-15

2. Product Specifications and Description

Model

Item

Specification

 

Model Name

SL-HCF001B

 

 

 

 

Capacity

2,100 Sheets @ 75 g/m² (20 lb)

 

 

 

 

Media Size

A5 / Statement / JIS B5 / Executive / Letter / A4 / Folio / Oficio / Legal

 

 

 

 

Media Type

Plain Paper / Thin Paper / Bond / Punched / Pre-Printed / Recycled / Cotton

 

/ CardStock / Letterhead / Thick / Colored / Archive

 

 

 

 

 

 

 

 

Plain Paper: 70 - 90 g/m² (18 - 24 lb)

 

 

Plain Paper (Duplex): 60 - 105 g/m² (16 - 28 lb)

 

 

Thin Paper: 60 - 69 g/m² (16 - 18 lb)

 

Media Weight

Bond: 105 - 120 g/m² (28 - 32 lb)

High-Capacity Feeder

Punched: 60 - 90 g/m² (16 - 24 lb)

 

 

 

• Pre-Printed : 75 - 85 g/m² (20 - 23 lb)

 

 

• Recycled : 60 - 85 g/m² (16 - 23 lb)

 

 

• Letterhead : 90 g/m² Cotton Paper

 

 

 

 

 

• H/W Install Detect : Yes

 

Sensing

• Paper Level Detect : Yes (Empty, 4 Level)

 

• Paper Type Detect: N/A

 

 

 

 

• Paper Size Detect: Yes

 

 

 

 

Dimension

554 x 454 x 387 mm (21.8" x 17.9" x 15.2")

 

 

 

 

Weight

27.98 kg (61.68 lb)

 

 

 

 

Model Name

SL-DSK002S

 

 

 

 

Short Stand

Capacity

INA

 

 

 

 

Dimension

554 x 482 x 147 mm (21.8" x 19.0" x 5.8")

 

 

 

 

 

Weight

11.3 kg

 

 

 

 

Model Name

SL-DSK001T

 

 

 

 

Cabinet Stand

Capacity

INA

 

 

 

 

Dimension

554 x 491 x 371 mm (21.8" x 19.3" x 14.6")

 

 

 

 

 

Weight

15.5 kg

 

 

 

 

Model Name

SL-FIN001M

 

 

 

 

 

Finising Mode

INA

 

 

 

 

 

 

Number of Bin

1

 

 

 

 

 

Finishing Capacity

500 Sheets @ 75 g/m² (20 lb)

 

 

 

 

 

Staple Cartridge

5000 EA

 

Capacity

 

 

 

 

 

 

 

 

Stacking Top Tray

N/A

 

 

 

 

 

1-bin Finisher

Stacking Finishing

500 Sheets @ 75 g/m² (20 lb)

Tray

 

 

 

 

 

 

 

Stapling Max. Number

50 Sheets @ 75 g/m² (20 lb)

 

of Sheets

 

 

 

Stapling Positions

1 Position

 

 

 

 

 

Stapling Tray

1

 

 

 

 

 

 

Offline Stapling

N/A

 

 

 

 

 

 

Offset at Non Staple

Yes

 

 

Job

 

 

 

 

 

 

 

 

2-16

Copyright© 1995-2016 SAMSUNG. All rights reserved.

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