Philips Q529.1E LA Service manual

Name: Philips Q529.1E-LA
Brand: Philips
SKU: 5056726
Rating: 4.5 (2 reviews)

4.5 (2)

Colour Television Chassis

VE8

ME8+

Q529.1E

ME8+

VE8

Contents Page Contents Page

1. Technical Specifications, Connections, and Chassis Overview 2

2. Safety Instructions, Warnings, and Notes 6

3. Directions for Use 7

4. Mechanical Instructions 8

5. Service Modes, Error Codes, and Fault Finding 14

6. Block Diagrams, Test Point Overview, and

Waveforms

Wiring Diagram 32" (ME8) 45 Wiring Diagram 32" (VE8) 46 Wiring Diagram 37" (ME8) 47 Wiring Diagram 42" + 47" (ME8) 48 Wiring Diagram 42" (VE8) 49 Wiring Diagram 47" (VE8) 50 Wiring Diagram 52" (VE8) 51 Block Diagram Video 52 Block Diagram Audio 53 Block Diagram Control & Clock Signals 54 Block Diagram Main Display Supply (42") 55 SSB: Test Points (Top Side) 56 SSB: Test Points (Bottom Side) 57 I2C IC Overview 58 Supply Lines Overview 59

7. Circuit Diagrams and PWB Layouts Drawing PWB Main Power Supply IPB 42": Stby, MF (A1) 60 63-64 Main Power Supply IPB 42": HV Inverter (A2) 61 63-64 Main Power Supply IPB 42": DC / DC (A3)62 63-64 4 LED Back UPEC Panel: LED Drive (AL1)65 68 4 LED Back UPEC Panel: DC / DC (AL2) 66 68 4 LED Back UPEC Panel: uC Block (AL3) 67 68 6 LED Back UPEC Panel: LED Drive (AL1)69 72 6 LED Back UPEC Panel: DC / DC (AL2) 70 72 6 LED Back UPEC Panel: uC Block (AL3) 71 72 8 LED Back UPEC Panel: LED Drive (AL1)73 77

Copyright 2008 Koninklijke Philips Electronics N.V. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.

8 LED Back UPEC Panel: DC / DC (AL2) 74 77 8 LED Back UPEC Panel: uC Block (AL3) 75 77 8 LED Back UPEC Panel: LED Drive (AL4)76 77 4 LED Lite-On Panel: LED Drive (AL1) 78 81 4 LED Lite-On Panel: DC / DC (AL2) 79 81 4 LED Lite-On Panel: uC Block (AL3) 80 81 4 LED MD OPAMP Lite-on (32") (AL1) 82 84 4 LED MD OPAMP Lite-on (32") (AL2) 83 84 6 LED MD OPAMP Lite-on (42") (AL1) 85 87 6 LED MD OPAMP Lite-on (42") (AL2) 86 87 6 LED Lite-On Panel: LED Drive (AL1) 88 91 6 LED Lite-On Panel: DC / DC (AL2) 89 91 6 LED Lite-On Panel: uC Block (AL3) 90 91 8 LED Lite-On Panel: LED Drive (AL1) 92 96 8 LED Lite-On Panel: DC / DC (AL2) 93 96 8 LED Lite-On Panel: uC Block (AL3) 94 96 8 LED Lite-On Panel: LED Drive (AL4) 95 96 Small Signal Board (6214.4 version) (B01-B10) 97-150 154-163 SSB: SRP List Explanation 151 SSB: SRP List Part 1 152 SSB: SRP List Part 2 153 Small Signal Board (6214.6 version) (B01-B10)164-216 221-230 SSB: SRP List Explanation 217 SSB: SRP List Part 1 218 SSB: SRP List Part 2 219 SSB: SRP List Part 3 220 AmbiLight Interface Panel (FA) 231 231 IR & LED Panel (VE) (J) 232 233 Light Guide Panel (L) 236 237

8. Alignments 243

9. IC Data Sheets 261

10. Spare Parts List & CTN Overview 274

11. Revision List 274

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Published by EL 0870 BU TV Consumer Care Printed in the Netherlands Subject to modification EN 3122 785 17666

EN 2 Q529.1E LA1.

Technical Specifications, Connections, and Chassis Overview

1. Technical Specifications, Connections, and Chassis Overview

Index of this chapter:

1.1 Technical Specifications

1.2 Connections

1.3 Chassis Overview

Notes:

• Figures can deviate due to the different set executions.

• Specifications are indicative (subject to change).

1.1 Technical Specifications

1.1.1 Vision

Display type : LCD Screen size : 32" (82 cm), 16:9

: 37" (94 cm), 16:9 : 42" (107 cm), 16:9 : 47" (120 cm), 16:9

Resolution (H × V pixels) : 1920 × 1080

Min. light output (cd/m

Min. contrast ratio : 55000:1

Max. response time (ms) : 2, 3, 5, 6 (depending

Viewing angle (H × V degrees) : 176 × 176 Tuning system : PLL TV Colour systems : PAL B/G, D/K, I

Video playback : NTSC

Tuner bands : UHF, VHF, S, Hyper Supported video formats

- 60 Hz : 480i

- 60 Hz : 480p

- 50 Hz : 576i

- 50 Hz : 576p

- 50/60 Hz : 720p

- 50/60 Hz : 1080i

- 24/25/30/50/60 Hz : 1080p Supported computer formats:

- 60 Hz : 640 × 480

- 60 Hz : 800 × 600

- 60 Hz : 1024 × 768

- 60 Hz : 1280 × 768

- 60 Hz : 1360 × 768

- 60 Hz : 1920 × 1080i

- 60 Hz : 1920 × 1080p Presets/channels : 100/125 presets Tuner bands : VHF

) : 500

: 52" (132 cm), 16:9

: 1366 × 768

: 450 (52")

(32PFL9603D/10 and 52")

: 33000:1

(32PFL7623D/10)

: 30000:1 (37", 42" and

47")

on display)

: SECAM B/G, D/K, L/L’ : DVB-T COFDM 2K/

8K, MPEG4 (optional)

: PAL : SECAM

: UHF : S-band : Hyper-band

: BBE

Maximum power (W

1.1.3 Multimedia

Supported formats : Slideshow.alb files

USB input : USB1.1 (12 Mbps)

Network : DLNA PC Network

1.1.4 Miscellaneous

Power supply:

- Mains voltage (V

- Mains frequency (Hz) : 50 / 60

Ambient conditions:

- Temperature range (°C) : +5 to +35

Power consumption (values are indicative)

- Normal operation (W)

- 32" : ≈139/140

- 37" : ≈186

- 42" : ≈110/248

- 47" : ≈155/305

- 52" : ≈243

- Standby (W) : < 0.15

Dimensions (W × H × D in mm)

- 32" : 828 × 543 × 109

- 37" : 953 × 604 × 101

- 42" : 1054 × 658 × 100

- 47" : 1170 × 736 × 125

- 52" : 1300 × 803 × 128

Weight (kg)

- 32" : 16.3

- 37" : 19.2

- 42" : 22.7

- 47" : 35.0

- 52" : 40.6

):2 × 15

RMS

: MPEG1 : MPEG2 :MP3 : JPEG

: USB2.0 (480 Mbps)

link

) : 220 - 240 ±10%

: 90% R.H.

1.1.2 Sound

Sound systems : FM-stereo B/G

: NICAM B/G, D/K, I, L : AV Stereo : Virtual Dolby Digital

Technical Specifications, Connections, and Chassis Overview

EN 3Q529.1E LA 1.

1.2 Connections

5 - USB2.0

1 2 3 4

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Figure 1-2 USB (type A)

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

6 - HDMI: Digital Video, Digital Audio - In

18 2

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Figure 1-3 HDMI (type A) connector

1 -D2+ Data channel j 2-Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5-Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8-Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - n.c. 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

Figure 1-1 Connection overview

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

1.2.1 Side Connections

1 - Headphone (Output)

Bk - Headphone 32 - 600 Ω / 10 mW ot

2 - Cinch: Audio - In

Rd - Audio R 0.5 V Wh - Audio L 0.5 V

/ 10 kΩ jq

RMS

/ 10 kΩ jq

RMS

3 - Cinch: Video CVBS - In

Ye - Video CVBS 1 V

/ 75 Ω jq

4 - S-Video (Hosiden): Video Y/C - In

1 -Ground Y Gnd H 2 -Ground C Gnd H 3 -Video Y 1 V 4 -Video C 0.3 V

/ 75 Ω j

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7 - Common Interface

68p- See diagram B07A jk

EN 4 Q529.1E LA1.

Technical Specifications, Connections, and Chassis Overview

1.2.2 Rear Connections

8 - EXT1: Video RGB/CVBS - In, Audio - In

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Figure 1-4 SCART connector

1-n.c. 2 -Audio R 0.5 V

/ 10 kΩ j

RMS

3-n.c. 4 -Ground Audio Gnd H 5 -Ground Blue Gnd H 6 -Audio L 0.5 V 7 -Video Blue 0.7 V 8 -Function Select 0 - 2 V: INT

/ 10 kΩ j

RMS

/ 75 Ω j

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j

9 -Ground Green Gnd H 10 - n.c. 11 - Video Green 0.7 V 12 - n.c.

/ 75 Ω j

13 - Ground Red Gnd H 14 - Ground Data Gnd H 15 - Video Red 0.7 V

/ 75 Ω j

16 - Status/FBL 0 - 0.4 V: INT

1 - 3 V: EXT / 75 Ω j 17 - Ground Video Gnd H 18 - Ground FBL Gnd H 19 - n.c. 20 - Video CVBS 1 V

/ 75 Ω j

21 - Shield Gnd H

8 - EXT2: Video RGB - In, CVBS - In/Out, Audio - In/Out

21 - Shield Gnd H

9 - EXT 3 VGA: Video RGB - In

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Figure 1-6 VGA Connector

1 -Video Red 0.7 V 2 -Video Green 0.7 V 3 -Video Blue 0.7 V

/ 75 Ω j

4-n.c. 5 -Ground Gnd H 6 -Ground Red Gnd H 7 -Ground Green Gnd H 8 -Ground Blue Gnd H 9-+5V 10 - Ground Sync Gnd H

+5 V j

11 - n.c. 12 - DDC_SDA DDC data j 13 - H-sync 0 - 5 V j 14 - V-sync 0 - 5 V j 15 - DDC_SCL DDC clock j

9 - EXT3: Cinch: Video YPbPr - In

Gn - Video Y 1 V Bu - Video Pb 0.7 V Rd - Video Pr 0.7 V

/ 75 Ω jq

9 - EXT3: Cinch: Audio - In

Rd - Audio - R 0.5 V Wh - Audio - L 0.5 V

/ 10 kΩ jq

RMS

/ 10 kΩ jq

RMS

10 - Service Connector (UART)

1 -Ground Gnd H 2 -UART_TX Transmit k 3 -UART_RX Receive j

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050404

Figure 1-5 SCART connector

1 -Audio R 0.5 V 2 -Audio R 0.5 V 3 -Audio L 0.5 V

/ 1 kohm k

RMS

/ 10 kohm j

RMS

/ 1 kohm k

RMS

4 -Ground Audio Gnd H 5 -Ground Blue Gnd H 6 -Audio L 0.5 V 7 -Video Blue 0.7 V 8 -Function Select 0 - 2 V: INT

/ 10 kohm j

RMS

/ 75 ohm j

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j

9 -Ground Green Gnd H 10 - n.c 11 - Video Green 0.7 V 12 - n.c.

/ 75 ohm j

13 - Ground Red Gnd H 14 - Ground P50 Gnd H 15 - Video Red 0.7 V 16 - Status/FBL 0 - 0.4 V: INT

/ 75 ohm j

1 - 3 V: EXT / 75 ohm j 17 - Ground Video Gnd H 18 - Ground FBL Gnd H 19 - Video CVBS 1 V 20 - Video CVBS 1 V

/ 75 ohm k

/ 75 ohm j

11 - EXT3: Cinch: S/PDIF - Out

Bk - Coaxial 0.4 - 0.6V

/ 75 Ω kq

12 - EXT3: Cinch: Audio - Out

Rd - Audio - R 0.5 V Wh - Audio - L 0.5 V

/ 10 kΩ kq

RMS

/ 10 kΩ kq

RMS

13 - Aerial - In

- - IEC-type (EU) Coax, 75 Ω D

14 - RJ45: Ethernet (if present)

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Figure 1-7 Ethernet connector

1 -TD+ Transmit signal k 2 -TD- Transmit signal k 3 -RD+ Receive signal j 4-n.c. 5-n.c. 6 -RD- Receive signal j 7-n.c. 8-n.c.

Technical Specifications, Connections, and Chassis Overview

EN 5Q529.1E LA 1.

15 - HDMI 1, 2 & 3 Digital Video, Digital Audio - In

18 2

Figure 1-8 HDMI (type A) connector

1 -D2+ Data channel j 2-Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5-Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8-Shield Gnd H

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1.3 Chassis Overview

MAIN

SUPPLY PANEL

9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink Control channel jk 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

16 - Cinch: Audio - In

Rd - Audio - R 0.5 V Wh - Audio - L 0.5 V

/ 10 kΩ jq

RMS

/ 10 kΩ jq

RMS

KEYBOARD CONTROL

PA NE L

IR & LED PANEL

MAIN

SUPPLY PANEL

KEYBOARD CONTROL

PA NE L

Figure 1-9 PWB/CBA locations 7-series

SMALL SIGNAL

BOARD

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SMALL SIGNAL

BOARD

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LIGHTGUIDE

IR & LED PANEL

Figure 1-10 PWB/CBA locations 9-series

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EN 6 Q529.1E LA2.

Safety Instructions, Warnings, and Notes

2. Safety Instructions, Warnings, and Notes

Index of this chapter:

2.1 Safety Instructions

2.2 Warnings

2.3 Notes

2.1 Safety Instructions

Safety regulations require the following during a repair:

• Connect the set to the Mains/AC Power via an isolation

transformer (> 800 VA).

• Replace safety components, indicated by the symbol h,

only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:

• Route the wire trees correctly and fix them with the

mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for

external damage.

• Check the strain relief of the Mains/AC Power cord for

proper function.

• Check the electrical DC resistance between the Mains/AC

Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the “on” position (keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 MΩ and 12 MΩ.

4. Switch “off” the set, and remove the wire between the two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to prevent touching of any inner parts by the customer.

2.2 Warnings

• All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential.

• Be careful during measurements in the high voltage section.

• Never replace modules or other components while the unit is switched “on”.

• When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

2.3 Notes

2.3.1 General

• Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode (see chapter 5) with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or

61.25 MHz for NTSC (channel 3).

• Where necessary, measure the waveforms and voltages

with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

• Manufactured under license from Dolby Laboratories. “Dolby”, “Pro Logic” and the “double-D symbol”, are trademarks of Dolby Laboratories.

2.3.2 Schematic Notes

• All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 kΩ).

• Resistor values with no multiplier may be indicated with either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).

• All capacitor values are given in micro-farads (μ=× 10 nano-farads (n =× 10

• Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An “asterisk” (*) indicates component usage varies. Refer to the diversity tables for the correct values.

• The correct component values are listed in the Spare Parts List. Therefore, always check this list when there is any doubt.

2.3.3 BGA (Ball Grid Array) ICs

Introduction

For more information on how to handle BGA devices, visit this URL: www.atyourservice.ce.philips.com (needs subscription, not available for all regions). After login, select “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.

BGA Temperature Profiles

For BGA-ICs, you must use the correct temperature-profile, which is coupled to the 12NC. For an overview of these profiles, visit the website www.atyourservice.ce.philips.com (needs subscription, but is not available for all regions) You will find this and more technical information within the “Magazine”, chapter “Repair downloads”. For additional questions please contact your local repair help desk.

2.3.4 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:

• Use only lead-free soldering tin Philips SAC305 with order code 0622 149 00106. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

• Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

• Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to

-9

), or pico-farads (p =× 10

-12

-6

Directions for Use

EN 7Q529.1E LA 3.

avoid mixed regimes. If this cannot be avoided, carefully

clear the solder-joint from old tin and re-solder with new tin.

2.3.5 Alternative BOM identification

It should be noted that: on the European Service website,

“Alternative BOM” is referred to as “Design variant”.

The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for

ordering the correct spare parts!

For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.

Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production center (e.g. AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in

example below it is 2006 week 17). The 6 last digits contain the serial number.

MODEL :

PROD.NO:

2.3.6 Board Level Repair (BLR) or Component Level Repair

(CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

2.3.7 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock.

• Always respect voltages. While some may not be

32PF9968/10

AG 1A0617 000001

Figure 2-1 Serial number (example)

While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

MADE IN BELGIUM

220-240V 50/60Hz

VHF+S+H+UHF

BJ3.0E LA

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128W

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3. Directions for Use

You can download this information from the following websites:

http://www.philips.com/support http://www.p4c.philips.com

EN 8 Q529.1E LA4.

Mechanical Instructions

4. Mechanical Instructions

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions

4.3 Assy/Panel Removal VE8 Styling

4.4 Assy/Panel Removal ME8+ Styling

4.5 Set Re-assembly.

4.1 Cable Dressing

Notes:

• Figures below can deviate slightly from the actual situation, due to the different set executions.

Figure 4-1 Cable dressing 7-series

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Figure 4-2 Cable dressing 9-series

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4.2 Service Positions

For easy servicing of this set, there are a few possibilities created:

• The buffers from the packaging (see figure “Rear cover”).

• Foam bars (created for Service).

4.2.1 Foam Bars

Required for sets

42"

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Figure 4-3 Foam bars

Mechanical Instructions

EN 9Q529.1E LA 4.

The foam bars (order code 3122 785 90580 for two pieces) can be used for all types and sizes of Flat TVs. See figure “Foam bars” for details. Sets with a display of 42" and larger, require four foam bars [1]. Ensure that the foam bars are always supporting the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! By laying the TV face down on the (ESD protective) foam bars, a stable situation is created to perform measurements and alignments. By placing a mirror under the TV, the screen can be monitored.

EN 10 Q529.1E LA4.

Mechanical Instructions

4.3 Assy/Panel Removal VE8 Styling

4.3.1 Rear Cover

Warning: Disconnect the mains power cord before removing

the rear cover. Note: It is necessity to release the fixation screws from the stand before removing the rear cover.

Refer to next figures for details.

5 5

1. Remove the mushrooms [1].

2. Remove the fixation screws [2] from the hatch and lift the hatch from the rear cover.

3. Unplug the connectors [3].

4. Remove the fixation screws from the stand. Please note that the set is now mechanically not secured and may be unstable.

5. Remove the fixation screws [5] that secure the rear cover.

6. Lift the rear cover from the TV. Make sure that wires and flat foils are not damaged while lifting the rear cover from the set.

222

4 4

555

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Figure 4-4 Rear Cover

Figure 4-5 Hatch

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Mechanical Instructions

EN 11Q529.1E LA 4.

4.3.2 Ambilight

Refer to next figure for details.

1. Release the wire from the wire guides [1].

2. Remove the fixation screws [2].

3. Remove the cover screws [3] and take out the whole unit. When defective, replace the whole unit.

4.3.3 Key Board

Refer to next figure for details.

1. Unplug the key board connector [1] from the IR & LED board.

2. Remove the screws [2].

3. Lift the unit and take it out of the set.

When defective, replace the whole unit.

Figure 4-6 Ambilight inside cover

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Figure 4-8 Key Board

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Figure 4-7 Ambilight outside cover

EN 12 Q529.1E LA4.

Mechanical Instructions

4.3.4 Bass-midrange Speakers

Refer to next figure for details.

1. Release the speaker connectors [1] from unit.

2. Remove the screw [1] and lift the whole unit from the set. Take the speakers out together with their casing. When defective, replace the whole unit.

Figure 4-9 Bass-midrange Speaker

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4.3.6 Display Supply Panel

Refer to next figure for details.

1. Unplug the connectors [1].

2. Remove the fixation screws [2].

3. Take the board out.

Figure 4-11 Display Supply Panel

(

)

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4.3.5 Tweeters

Refer to next figure for details.

1. Remove the bass-midrange speaker as described earlier.

2. Remove the screw [1] and lift the whole unit from the set. When defective, replace the whole unit.

Figure 4-10 Tweeters

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4.3.7 Small Signal Board (SSB)

Refer to next figure for details. Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the SSB. Refer to next figures or details.

1. Unplug the LVDS connector [1]. Caution: be careful, as this is a very fragile connector!

2. Unplug the connectors [2].

3. Remove the screw [3] from the side I/O cover.

4. Remove the fixation screws [4].

5. The SSB can now be taken out of the set.

(2x)

Figure 4-12 Small Signal Board

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4.3.8 LCD Panel

Refer to next figure for details.

1. Remove the SSB as described earlier.

2. Remove the Bass-midrange speakers as described earlier.

3. Remove the Tweeters as described earlier.

4. Unplug the connectors [1].

5. Remove the fixation screws [2].

6. Remove the fixation screws [3].

7. Lift out the sub frame.

8. The LCD panel can now be lifted from the front cabinet. When defective, replace the whole unit.

Mechanical Instructions

EN 13Q529.1E LA 4.

3x)

(

I_17660_117.eps

290408

(

)

Figure 4-13 LCD Panel

4.3.9 Rim

Refer to next figure for details.

1. Do all steps as described in the removal of the LCD panel except the last step.

2. Remove the screws [1].

I_17660_115.eps

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Figure 4-15 IR & LED Board

4.3.11 Lightguide

Refer to next figure for details.

1. Do all steps as described in the removal of the Rim.

2. Release the cables from the cable clamps [1].

3. Remove screws [2] and lift the lightguide from the front cover.

4. Release the board by pushing up the clamps in the direction of the arrows.

5. Remove the unit from the front cover.

When defective, replace the whole unit.

3 3

2 2

Figure 4-16 IR & LED Board

4.4 Assy/Panel Removal ME8+ Styling

I_17660_118.eps

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Figure 4-14 Rim

4.3.10 IR & LED Board

Refer to next figure for details.

1. Do all steps as described in the removal of the Rim.

2. Remove screws [1] and lift the IR & LED Board from the front cover.

3. Lift the board and take it out of the set.

4. Release the cables from the cable clamps.

5. Unplug the connectors [3].

When defective, replace the whole unit.

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Refer to the Q528.2E LA Service Manual.

4.5 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.

Notes:

• While re-assembling, make sure that all cables are placed and connected in their original position. See figure “Cable dressing”.

• Pay special attention not to damage the EMC foams on the SSB shields. Ensure that EMC foams are mounted correctly.

EN 14 Q529.1E LA5.

Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Stepwise Start-up

5.4 Service Tools

5.5 Error Codes

5.6 The Blinking LED Procedure

5.7 Protections

5.8 Fault Finding and Repair Tips

5.9 Software Upgrading

5.1 Test Points

As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. However, several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Colour bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer.

This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. (see also section “5.4.1 ComPair”).

5.2.1 Service Default Mode (SDM)

– Skip/blank of non-favourite pre-sets.

How to Activate SDM

For this chassis there are two kinds of SDM: an analog SDM and a digital SDM. Tuning will happen according table “SDM Default Settings”.

• Analog SDM: use the standard RC-transmitter and key in the code “062596”, directly followed by the “MENU” button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” button again.

• Digital SDM: use the standard RC-transmitter and key in the code “062593”, directly followed by the “MENU” button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” button again.

• Analog SDM can also be activated by shorting for a moment the two solder pads (see figure “Service mode pads”) on the SSB, with the indication “SDM”.

H_16770_100.eps

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Figure 5-1 Service mode pads

Purpose

• To create a pre-defined setting, to get the same measurement results as given in this manual.

• To override SW protections detected by stand-by processor and make the TV start up to the step just before protection (a sort of automatic stepwise start up). See section “5.3 Stepwise Start-up”.

• To start the blinking LED procedure where only layer 2 errors are displayed. (see also section “5.5 Error Codes”)

Specifications

Table 5-1 SDM default settings

Default

Region Freq. (MHz)

Europe, AP(PAL/Multi) 475.25 PAL B/G Europe, AP DVB-T 546.00 PID

Video: 0B 06 PID PCR: 0B 06 PID Audio: 0B 07

• All picture settings at 50% (brightness, colour, contrast).

• All sound settings at 50%, except volume at 25%.

• All service-unfriendly modes (if present) are disabled, like: – (Sleep) timer. – Child/parental lock. – Picture mute (blue mute or black mute). – Automatic volume levelling (AVL).

system

DVB-T

After activating this mode, “SDM” will appear in the upper right corner of the screen (when a picture is available).

How to Navigate

When the “MENU” button is pressed on the RC transmitter, the set will toggle between the SDM and the normal user menu (with the SDM mode still active in the background).

How to Exit SDM

Use one of the following methods:

• Switch the set to STAND-BY via the RC-transmitter.

• Via a standard customer RC-transmitter: key in “00”sequence.

5.2.2 Service Alignment Mode (SAM)

Purpose

• To perform (software) alignments.

• To change option settings.

• To easily identify the used software version.

• To view operation hours.

• To display (or clear) the error code buffer.

How to Activate SAM

Via a standard RC transmitter: key in the code “062596” directly followed by the “INFO” button. After activating SAM with this method a service warning will appear on the screen, continue by pressing the red button on the RC.

Service Modes, Error Codes, and Fault Finding

Contents of SAM:

• Hardware Info. – A. SW Version. Displays the software version of the

main software (example: Q591E-1.2.3.4 = AAAAB_X.Y.W.Z).

• AAAA= the chassis name.

• B= the region: A= AP, E= EU, L= LatAm, U = US. For AP sets it is possible that the Europe software version is used.

• X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number).

– B. SBY PROC Version. Displays the software version

of the stand-by processor.

– C. Production Code. Displays the production code of

the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this.

• Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched “on/off”, 0.5 hours is added to this number.

• Errors (followed by maximum 10 errors). The most recent error is displayed at the upper left (for an error explanation see section “5.5 Error Codes”).

• Reset Error Buffer. When “cursor right” (or the “OK button) is pressed and then the “OK” button is pressed, the error buffer is reset.

• Alignments. This will activate the “ALIGNMENTS” submenu.

• Dealer Options. Extra features for the dealers.

• Options. Extra features for Service. For more info regarding option codes, see chapter 8 “Alignments”. Note that if the option code numbers are changed, these have to be confirmed with pressing the “OK” button before the options are stored. Otherwise changes will be lost.

• Initialize NVM. The moment the processor recognizes a corrupted NVM, the “initialize NVM” line will be highlighted. Now, two things can be done (dependent of the service instructions at that moment): – Save the content of the NVM via ComPair for

development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this).

– Initialize the NVM.

Note: When the NVM is corrupted, or replaced, there is a high possibility that no picture appears because the display code is not correct. So, before initializing the NVM via the SAM, a picture is necessary and therefore the correct display option has to be entered. Refer to chapter 8 “Alignments” for details. To adapt this option, it’s advised to use ComPair (the correct HEX values for the options can be found in chapter 8 “Alignments”) or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code “062598” directly followed by the “MENU” button and “XXX” (where XXX is the 3 digit decimal display code as mentioned in table “Option code overview” in chapter 8 “Alignments”). Make sure to key in all three digits, also the leading zero’s. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or empty before this action, it will be initialized first (loaded with default values). This initializing can take up to 20 seconds.

EN 15Q529.1E LA 5.

Display Option

Code

39mm

040

PHILIPS

MODEL:

32PF9968/10

27mm

PROD.SERIAL NO:

AG 1A0620 000001

(CTN Sticker)

E_06532_038.eps

240108

Figure 5-2 Location of Display Option Code sticker

• Store - go right. All options and alignments are stored when pressing “cursor right” (or the “OK” button) and then the “OK”-button.

• SW Maintenance. – SW Events. Not useful for Service purposes. In case

of specific software problems, the development department can ask for this info.

– HW Events. Not useful for Service purposes. In case

of specific software problems, the development department can ask for this info.

• Test settings. For development purposes only.

• Upload to USB. To upload several settings from the TV to an USB stick, which is connected to the SSB. The items are “Channel list”, “Personal settings”, “Option codes”, “Display-related alignments” and “History list”. First a directory “repair\” has to be created in the root of the USB stick. To upload the settings select each item separately, press “cursor right” (or the “OK button), confirm with “OK” and wait until “Done” appears. In case the download to the USB stick was not successful “Failure” will appear. In this case, check if the USB stick is connected properly and if the directory “repair” is present in the root of the USB stick. Now the settings are stored onto the USB stick and can be used to download onto another TV or other SSB. Uploading is of course only possible if the software is running and if a picture is available. This method is created to be able to save the customer’s TV settings and to store them into another SSB.

• Download to USB. To download several settings from the USB stick to the TV. Same way of working as with uploading. To make sure that the download of the channel list from USB to the TV is executed properly, it is necessary to restart the TV and tune to a valid preset if necessary.

Note: The “History list item” can not be downloaded from USB to the TV. This is a “read-only” item. In case of specific problems, the development department can ask for this info.

• Development file versions. Not useful for Service purposes, this information is only used by the development department.

How to Navigate

• In SAM, the menu items can be selected with the “CURSOR UP/DOWN” key (or the scroll wheel) on the RCtransmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the “CURSOR UP/ DOWN” key to display the next/previous menu items.

• With the “CURSOR LEFT/RIGHT” keys (or the scroll wheel), it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu.

• With the “OK” key, it is possible to activate the selected action.

How to Exit SAM

Use one of the following methods:

• Press the “MENU” button on the RC-transmitter.

EN 16 Q529.1E LA5.

Service Modes, Error Codes, and Fault Finding

• Switch the set to STAND-BY via the RC-transmitter.

5.2.3 Customer Service Mode (CSM)

Purpose

When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible. When in this chassis CSM is activated, a testpattern will be displayed during 5 seconds (1 second Blue, 1 second Green and 1 second Red, then again 1 second Blue and 1 second Green). This test pattern is generated by the PNX5100. So if this test pattern is shown, it could be determined that the back end video chain (PNX5100, LVDS, and display) of the SSB is working. To determine if the MPEG4-circuit is working (in case of an MPEG4-set), push the “MUTE” button during CSM to display another test pattern. This is a forced input selection to make sure the test pattern is visible. If this test pattern is not shown, it is possible that the settings are not correct (for instance in SAM the MPEG4-option is “NOT PRESENT”). The display of this test pattern is a toggle function, pressing the “MUTE” key again removes this test pattern.

When CSM is activated and there is a USB stick connected to the TV, the software will dump the complete CSM content to the USB stick. The file (Csm.txt) will be saved in the root of the USB stick. This info can be handy if no information is displayed.

Also when CSM is activated, the layer 1 error is displayed via blinking LED. Only the latest error is displayed. (see also section “5.5 Error Codes”).

How to Activate CSM

Key in the code “123654” via the standard RC transmitter.

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

How to Navigate

By means of the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the RC-transmitter, can be navigated through the menus.

Contents of CSM

The contents are reduced to 3 pages: General, Software versions and Quality items. The group names itself are not shown anywhere in the CSM menu.

General

• Set Type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee in a possibility to do this.

• Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee a in possibility to do this.

• Installed date. Indicates the date of the first installation of the TV. This date is acquired via time extraction.

• Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode).

• Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode).

• 12NC SSB. Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. ComPair will foresee in a possibility to do this. This identification number is the 12nc number of the SSB. Remark: the content here can also be a part of the 12NC of the SSB in combination with the serial number.

• 12NC display. Shows the 12NC of the display

• 12NC supply. Shows the 12NC of the supply.

• 12NC “bolt-on”. Shows the 12NC of the “BOLT-ON”module.

Software versions

• Current main SW. Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: Q591E_1.2.3.4

• Standby SW. Displays the built-in stand-by processor software version. Upgrading this software will be possible via ComPair or via USB (see chapter Software upgrade). Example: STDBY_3.0.1.2.

• MOP ambient light SW. Displays the MOP ambient light EPLD SW.

• MPEG4 software. Displays the MPEG4 software (optional for sets with MPEG4).

• PNX5100 boot NVM. Displays the SW-version that is used in the PNX5100 boot NVM.

Quality items

• Signal quality. Poor / average /good

• Child lock. Not active / active. This is a combined item for locks. If any lock (Preset lock, child lock, lock after or parental lock) is active, the item shall show “active”.

• Table channel changed. This item is for development purpose, it will be defined later.

• Key missing. This is a combined item for keys. The keys have a separate bit and the sum is displayed in decimal value. – HDMI key valid = 001 – MAC key valid = 010

Important remark here : due to a software bug, the MAC key is missing and not valid when “2” is displayed in CSM.So, if for instance the HDMI and MAC keys are both valid, the decimal value in CSM “1” is displayed and not “3”.

– BDS key valid = 100

If 3 keys are valid the value: “5” is displayed(should be “7” but due to the software bug).

– For value:

“0” in CSM: MAC address stored, HDCP invalid. “1” in CSM: MAC address stored, HDCP valid. “2” in CSM: no MAC address stored, HDCP invalid. “3” in CSM: no MAC address stored, HDCP valid.

• CI slot present. If the common interface module is detected the result will be “YES”, else “NO”.

• HDMI input format. The detected input format of the HDMI.

• HDMI audio input stream. The HDMI audio input stream is displayed: present / not present.

• HDMI video input stream. The HDMI video input stream is displayed: present / not present.

How to Exit CSM

Press “MENU” on the RC-transmitter.

Service Modes, Error Codes, and Fault Finding

EN 17Q529.1E LA 5.

5.3 Stepwise Start-up

When the TV is in a protection state due to an error detected by stand-by software (error blinking is displayed) and SDM is activated via shortcutting the pins on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Important to know is, that if e.g. the 3V3 detection fails and thus error layer 2 = 18 is blinking while the TV is restarted via SDM, the Stand-by Processor will enable the 3V3, but the TV set will not go to protection now. The TV will stay in this situation until it is reset (Mains/AC Power supply interrupted). Caution: in case the start up in this

St by

-Tact switch Pushed

-last status is hibernate after mains ON

Tact switch

Hibernate

Mains

off

-WakeUp requested

-Acquisition needed

-No data Acquisition required

-tact SW pushed

-last status is hibernate after mains ON

pushed

Mains

Semi St by

mode with a faulty FET 7U08 is done, you can destroy all IC’s supplied by the +3V3, due to overvoltage (12V on 3V3-line). It is recommended to measure first the FET 7U08 or others FET’s on shortcircuit before activating SDM via the service pads.

The abbreviations “SP” and “MP” in the figures stand for:

• SP: protection or error detected by the Stand-by Processor.

• MP: protection or error detected by the MIPS Main Processor.

WakeUp

requested

Active

- St by requested

-tact SW pushed

WakeUp

requested

(SDM)

GoToProtection

Figure 5-3 Transition diagram

Protection

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EN 18 Q529.1E LA5.

Important remark; the appearance of the +12V will start the +1V2 DCDC converter automatically

Service Modes, Error Codes, and Fault Finding

Off

Mains is app lied

Standby Supply starts running.

All standby supply voltages become available .

st-by µ P resets

Initialise I/O pins of the st-by µP:

- Switch reset-AVCLOW (reset state)

- Switch WP-NandFlash LOW (protected)

- Switch reset-system LOW (reset state)

- Switch reset-5100 LOW (reset state)

- Switch reset-Ethernet LOW (reset state)

- Switch reset-ST7100 LOW (reset state)

- keep reset-NVM high, Audio-reset and Audio-Mute-Up HIGH

start keyboard scanning, RC detection. Wake up reasons are

Switch ON Platform and display supply by switching

+12V, +/-12Vs, AL and Bolt-on power

is switched on, followed by the +1V2 DCDC converter

off.

LOW the Standby line.

Stand by or

Protection

If the protection state was left by short circuiting the SDM pins, detection of a protection condition during

startup will stall the startup. Protection conditions in a

playing set will be ignored. The protection mode will

not be entered.

- Switch Audio-Reset high.

It is low in the standby mode if the standby

mode lasted longer than 10s.

Detect2 should be polled on the standard 40ms interval and startup should be continued when detect2 becomes high.

Switch LOW the RESET-NVM line to allow access to NVM. (Add a 2ms delay before trying to address the NVM to allow correct NVM

initialization, this is not issue in this setup, the delay is automatically

Release AVC system r eset

Feed warm boot script

To I_17660_125b.eps To I_17660_125b.eps

Detect2 high received

within 1 second?

Yes

Supply-fault I/O

High?

Yes

Enable the DCDC converter for +3V3 and

+5V. (EN ABLE-3V3)

Wait 50ms

Supply-fault I/O

High?

yes

Detect-1 I/O line

High?

Yes

Enable the supply fault detection

algorithm

Set I²C slave address

of Standby µP to (A0h)

covered by the architectural setup)

Switch HIGH the WP-NandFlash to

allow access to NAND Flash

Release Reset-PNX5100.

PNX5100 will start b ooting.

Wait 10ms (minimum) to allow the bootscript

of the PNX5100 to configure the PCI arbiter

Detect EJTAG debug probe

(pulling pin of the probe interface to

ground by inserting EJTAG probe)

EJTAG probe

connected ?

Cold boot?

Yes

Relea se AVC system r eset

Feed cold boot script

Power-OK er ror:

Layer1: 3

Layer2: 16

Enter protection

1V2 DCDC or class D error:

Layer1: 2

Layer2: 19

Enter protection

Delay of 50ms needed because of the latency of the detect-1 circuit. This delay is also needed for the PNX5100. The reset of the PNX5100 should only be released 10ms after powering the IC.

3V3 / 5V DCDC or class D error:

Layer1: 2

Layer2: 11

Enter protection

Detect -2 I/ O line

High?

Yes

Voltage output error:

Layer1: 2

Layer2: 18

Enter protection

Yes

Release AVC system r eset Feed initializing boot script

disable alive mechanism

The supply-fault line is a combination of the DCDC converters and the audio protection line.

This enables the +3V3 and +5V converter. As a result, also +5V-tuner, +2V5, +1V8PNX8541 and +1V8-PNX5100 become available.

Disable 3V3, switch standby

line high and wait 4 seconds

Added to make the system more robust to power dips during startup. At this point the regular supply fault detection algorithm which normally detects power dips is not up and running yet.

This will a llow access to NVM a nd NAND FLASH and can not be done earlier because the FLASH needs to be in Write Protect as long as the supplies are not available.

Before PNX8541 boots, the PNX5100 should have set its PCI arbiter (bootscript command). To allow this, approx. 1ms is needed. This 1ms is extended to 10ms to also give some relaxation to the supplies.

An EJTAG probe (e.g. WindPower ICE probe) can be connected for Linux Kernel debugging purposes.

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Figure 5-4 “Off” to “Semi Stand-by” flowchart (part 1)

Service Modes, Error Codes, and Fault Finding

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EN 19Q529.1E LA 5.

3-th try?

Yes

Blink Code as

error code

Reset- system is connected to USB 4to1HDMI Mux and channel decoder.

This cannot be done through the bootscript, the I/O is on the standby µP

Timing need to be updated if more mature info is available.

Code = Layer1: 2 Layer2: 15

Switch AVC PNX85 41

in reset (active low )

Wait 10ms

Switch the NVM reset

line HIGH.

Disable all supply related protections and

switch off the +3V3 +5V DC/DC converter.

Wait 5ms

switch off the remaining DC/DC

converters

Switch Standby

I/O line high.

-reset,

Code = Layer1: 2 Layer2: 53

Reset-system is switched HIGH by the

AVC at the end of the bootscript

AVC releases Reset-Ethernet when the

end of the AVC boot-script is detected

Reset-Audio and Audio-Mute-Up are

switched by MIPS code later on in the

Set I²C slave address

of Standby µP to (60h)

RPC start (comm. protocol)

image transfer succeeded

Enable Alive check mechanism

MIPS reads the wake up reason

Switch on the display in case of a LED backlight

display by sending the TurnOnDisplay(1) (I²C)

command to the PNX5100

Download firmware into the channel

startup process

Bootscript ready

in 1250 ms?

Yes

Flash to Ram

within 30s?

Yes

SW initializatio n

succeeded within 20s?

Yes

from standby µP.

Initialize audio

decoder

Reset-syst em is switched HIGH by the

AVC at the end of the bootscript

AVC releases Reset-Ethernet when the

end of the AVC boot-script is detected

Reset-Audio and Audio-Mute-Up are switched by MIPS code later on in the

startup process

Timing needs to be updated if more mature info is available.

Timing needs to be updated if more matur e info is available.

Wait until AVC starts to

communicate

In case of a LED backlight display, a LED DIM panel is present which is fed by the Vdisplay. To power the LED DIM Panel, the Vdisplay switch driven by the PNX5100 must be closed. The display startup sequence is taken care of by the LED DIM panel.

STi7100AliveFailedError and generate fast cold reboot eventually followed by a cold

Alive

polling

NOK

Log SW event

reboot.

Release reset MPEG4 module:

BOLT-ON-IO: High

MPEG4 module will start booting

autonomously.

Wait 3000 ms

POR polling positive?

yes

Start alive IIC polling

mechanism

POR polling positive?yes

bootSTi7100PorFailure:

and generate cold boot

Log SW event:

STi7100PorFailure

Wait 200 ms

Log HW error

Layer1: 2

Layer2: 38

Enter protection

Third try? No

Yes

Log channel decoder error:

Layer1: 2

Layer2: 37

Downloaded

successfully ?

Yes

initialize tuner, Master IF and channel

decoder

Initiali ze source sele ction

Initialize video processing IC's

initialize AutoTV by triggering CHS AutoTV Init interface

Initialize Ambilight with Lights off.

Semi-Standby

Figure 5-5 “Off” to “Semi Stand-by” flowchart (part 2)

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EN 20 Q529.1E LA5.

Service Modes, Error Codes, and Fault Finding

Constraints taken into account:

- Display may only be started when valid LVDS output clock can be delivered by the AVC .

- Between 5 and 50 ms after power is supplied, display should receive valid lvds clock .

- minimum wait time to switch on the lamp after power up is 200ms.

action holder: AVC

action holder: St-by

autonomous action

The assumption here is that a fast toggle (<2s)

can only happen during ON-> SEMI -> ON. In

these states, the AVC is still active and can

provide the 2s delay. If the transition ON-> SEMI-

>STBY -> SEMI -> ON can be made in less th an 2s,

the semi -> stby transition has to be delayed

CPipe already generates a valid output

clock in t he semi -standb y state : display

startup can start immediately when leaving

The timings to be used in

combination with the PanelON

comman d for this specific disp lay

The higher level requirement is that audio and

video should be demuted without transient

effects and that the audio should be demuted

maximum 1s before or at the same time as the

until the requirement is met.

the semi-standby state.

TurnOnDisplay(1) (I²C) command to the PNX5100

unblanking of the video.

Semi Standby

Wait until previous on-state is left more than 2

seconds ago. (to prevent LCD display problems)

Assert RGB video blanking

Switch on the display by sending the

wait 250ms (min. = 200ms)

Switch on LCD backlight

(Lamp-ON)

Wait until valid and stable audio and video , corresponding to

the requested output is delivered by the AVC.

Switch Audio -Reset low and wait 5ms

Release audio mute and wait 100ms before any other audio

handling is done (e.g. volume change)

and audio mute

Initialize audio and video

processing IC's and functions

according needed use case.

The higher level requirement is that the

ambilig ht funct ionality ma y not be sw itched on

before the backlight is turned on in case the

set contains a CE IPB inverter supply.

Figure 5-6 “Semi Stand-by” to “Active” flowchart

unblank the video.

Switch on the Ambilight functionality according the last status

settings.

Active

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Constraints taken into account:

- Display may only be started when valid LVDS output clock can be delivered by the AVC .

- Between 5 and 50 ms after power is supplied, display should receive valid lvds clock .

- minimum wait time to switch on the lamp after power up is 200ms.

- To have a reliable operation of the backlight, the backlight should be driven with a PWM duty cycle of 100% during the first second. Only after this first one or two seconds, the PWM may be set to the required output level (Note that the PWM output should be present before the backlight is switched on). To minimize the artefacts, the picture should only be unblanked after these first seconds.

EN 21Q529.1E LA 5.

action holder: AVC

action holder: St-by

autonomous action

The assumption here is that a fast toggle (<2s)

can only happen during ON->SEMI ->ON. In

these states, the AVC is still active and can

provide t he 2s delay. If the t ransition ON -> SEMI-

->STBY-> SEMI -> ON can be made in less than 2s, the semi -> stby transition has to be delayed

CPipe already generates a valid output

clock in t he semi -standb y state: display

startup can start immediately when leaving

until the requirement is met.

the semi-standby state.

Switch on the display by sending the

TurnOnDisplay(1) (I²C) command to the PNX5100

Switch off the dimming backlight feature, set

the BOOST control to nominal and make sure

Semi Standby

Wait until previous on-state is left more than 2

seconds ago. (to prevent LCD display problems)

Assert RGB video blanking

wait 250ms (min. = 200ms)

PWM output is set to 100%

Switch on LCD backligh t

(Lamp-ON)

and audio mute

Initialize audio and video

processing IC's and functions

according needed use case.

The higher level requirement is that audio and

video should be demuted without transient

effects and that the audio should be demuted

maximum 1s before or at the same time as the

unblanking of the video.

The higher level requirement is that the

ambilig ht funct ionality ma y not be switched on

before the backlight is turned on in case the

set contains a CE IPB inverter supply.

Figure 5-7 “Semi Stand-by” to “Active” flowchart LCD with preheat

Wait until valid and stable audio and video, corresponding to the requested

[the backlight PWM has been on for 1s (internal inverter LPL displays

OR the backlight PWM has been on for 2s (external inverter LPL displays)] .

Release audio mute and wait 100ms before any other audio

handling is done (e.g. volume change)

Restore dimming backlight feature, PWM and BOOST output

Switch on the Ambilight functionality according the last status

output is delivered by the AVC

Switch Audio-Reset low and wait 5ms

AND

and unblank the video.

settings.

Active

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Service Modes, Error Codes, and Fault Finding

Constraints taken into account:

- Display may only be started when valid LVDS output clock can be delivered by the AVC.

- Between 5 and 50 ms after power is supplied, display should receive valid lvds clock .

- minimum wait time to switch on the lamp after power up is 200ms.

Semi Standby

The assumption here is that a fast toggle (<2s)

can only happen during ON-> SEMI -> ON. In

these states, the AVC is still act ive and can

provide the 2s delay. If the transition ON -> SEMI-

>STBY->SEMI->ON can be made in less than 2s,

the semi -> stby transition has to be delayed

CPipe already generates a valid output

clock in t he semi -standb y state : display

startup can start immediately when leaving

until the requirement is met.

the semi-standby state.

Switch on the display by sending the OUTPUTENABLE (I²C) command to the LED DIM panel

wait 250ms (min. = 200ms)

Switch on LCD backligh t

Wait until previous on-state is left more than 2

seconds ago. (to prevent LCD display problems)

Assert RGB video blanking

TBC in def. spec

(Lamp-ON)

and audio mute

action holder: AVC

action holder: St-by

autonomous action

Initialize audio and video

processing IC's and functions

according needed use case.

The higher level requirement is that audio and

video should be demuted without transient

effects and that the audio should be demuted

maximum 1s before or at the same time as the

ambilig ht funct ionality ma y not be switched on

unblanking of the video.

The higher level requirement is that the

before the backlight is turned on in case the

set contains a CE IPB inverter supply.

Figure 5-8 “Semi Stand-by” to “Active” flowchart (LED backlight)

Wait until valid and stable audio and video , corresponding to

the requested output is delivered by the AVC.

Switch Audio -Reset low and wait 5ms

Release audio mute and wait 100ms before any other audio

handling is done (e.g. volume change)

unblank the video.

Switch on the Ambilight functionality according the last status

settings.

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EN 23Q529.1E LA 5.

Active

Mute all sound outputs via softmute

Wait 100ms

Set main amplifier mute (I/O: audio-mute)

Force ext audio outputs to ground

(I/O: audio reset)

And wait 5ms

switch o ff Ambiligh t

Wait until Ambilight has faded out

(fixed wait time of x s)

switch off LCD backlight

Mute all video outputs

action holder: AVC

action holder: St-by

autonomous action

The higher level requirement is that the

backlight may not be switched off before the

ambilight functionality is turned off in case the

set contains a CE IPB inverter supply.

Wait 25 0ms (min. = 200ms)

Switch off the display by sending the

TurnOnDisplay(0) (I²C) command to the PNX5100

Semi Standby

Figure 5-9 “Active” to “Semi Stand-by” flowchart (LCD non DFI)

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Semi Stand by

If ambientlight functionality was used in semi -standby

(lampadaire mode), switch off ambient light

Delay transition until ramping down of ambient light is

transfer Wake up reasons to the Stand by µP.

Switch Memories to self-refresh (this creates a more

stable condition when switching off the power).

Switch AVC system in rese t state

finished. *)

Switch reset-PNX5100 LOW

Switch reset-ST7100 LOW

Switch Reset-Ethernet LOW

Wait 10ms

Switch the NVM reset line HIGH

Switch het WP-Nandflash LOW

action holder: MIPS

action holder: St-by

autonomous action

*) If this is not performed and the set is switched to standby when the switch off of the ambilights is still ongoing , the lights will switch off abruptly when the supply is cut.

Important remark:

release reset audio 10 sec after entering st andby t o save po wer

Disable all supply related protections and switch off

the DC/DC converters (ENABLE-3V3)

Wait 5ms

Switch OFF all sup plies by switch ing HIGH t he

Standby I/O line

Stand by

Figure 5-10 “Semi Stand-by” to “Stand-by” flowchart

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EN 25Q529.1E LA 5.

action holder: MIPS

action holder: St-by

autonomous action

If needed to speed up this transition,

this block could be omitted . This is

depending on the outcome of the

safety investigations .

Log the appropriate err or and

set stand-by flag in NVM

Redefine wake up reasons for protection

state and transfer to stand-by µP.

Switch off LCD lamp supply

Wait 250ms (min. = 200ms)

Switch off LVDS signal

Switch off 12V LCD supply within a time frame of

min. 0.5ms to max. 50ms after LVDS switch off.

Ask stand-by µP to enter protection state

Switch AVC in r eset state

Figure 5-11 “To Protection State” flowchart

5.4 Service Tools

5.4.1 ComPair

Introduction

ComPair (Computer Aided Repair) is a Service tool for Philips Consumer Electronics products. and offers the following:

1. ComPair helps to quickly get an understanding on how to repair the chassis in a short and effective way.

2. ComPair allows very detailed diagnostics and is therefore capable of accurately indicating problem areas. No knowledge on I because ComPair takes care of this.

C or UART commands is necessary,

Wait 10ms

Switch the NVM r eset line HI GH.

Disable all supply related protections and switch off

the +1V8 and the +3V3 DC/DC converter.

Wait 5ms

Switch OFF all supplies by switching HIGH the

Flash the Protection-LED in order to indicate

Standby I/O line.

protection state* (*): This can be the standby LED or the ON LED

Protection

3. ComPair speeds up the repair time since it can automatically communicate with the chassis (when the uP is working) and all repair information is directly available.

4. ComPair features TV software up possibilities.

Specifications

ComPair consists of a Windows based fault finding program and an interface box between PC and the (defective) product. The ComPair II interface box is connected to the PC via an USB cable. For the TV chassis, the ComPair interface box and the TV communicate via a bi-directional cable via the service connector(s). The ComPair fault finding program is able to determine the problem of the defective television, by a combination of automatic diagnostics and an interactive question/answer procedure.

depending on the availability in the set

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How to Connect

This is described in the chassis fault finding database in ComPair.

TO TV

UART SERVICE

I2C SERVICE

CONNECTOR

ComPair II Developed by Philips Brugge

Optional power

5V DC

RS232 /UART

E_06532_036.eps

150208

ComPair II

RC in

Optional

Switch

Power ModeLink/

Activity

HDMI

C only

UART SERVICE

RC out

CONNECTOR

Multi

function

Figure 5-12 ComPair II interface connection

Caution: It is compulsory to connect the TV to the PC as

shown in the picture above (with the ComPair interface in between), as the ComPair interface acts as a level shifter. If one connects the TV directly to the PC (via UART), ICs will be blown!

How to Order

ComPair II order codes:

• ComPair II interface: 3122 785 91020.

• Software is available via internet: http://www.atyourservice.ce.philips.com

• ComPair UART interface cable for Q52x.x. (using 3.5 mm Mini Jack connector): 3104 311 12742.

Note: While encounting problems, contact the local support desk.

5.4.2 Memory and Audio Test

With this tool you can test the memory of the PNX8541, as well if the PNX5100 is enabled and audio-testing.

What is needed?

– An USB-stick. – “TESTSCRIPT Q529” (3104 337 05021). Downloadable

from the Philips Service website from the section “Software for Service only”.

– A ComPair/service cable (3104 311 12742)

Procedure

Create a directory “JETTFILES” under the root of the USB-stick – Place “MemoryTestPNX8635.bin” and “autojett.bin”

(available in “TESTSCRIPT Q529”) under the directory “JETTFILES”

– Install the computer program “BOARDTESTLOGGER”

(available in “TESTSCRIPT Q529”) on the PC

– Connect a “ComPair/service”-cable from the service-

connector in the set to the COM1-port of the PC

– Start-up the program “BOARDTESTLOGGER” and select

“COM1”

– Put the USB stick into the TV and startup the TV while

pressing the “i+”-button on a Philips DVD RC6 remote control (it’s also possible to use a TV remote in “DVD”mode)

– On the PC the memory test is shown now. This is also

visible on the TV screen.

– In “BOARDTESTLOGGER” an option “Send extra UART

command” can be found where you can select “AUD1”.

This command generates hear test tones of 200, 400, 1000, 2000, 3000, 5000, 8000 and 12500Hz.

5.4.3 LVDS Tool

Support of this LVDS Tool has been discontinued.

5.5 Error Codes

5.5.1 Introduction

The error code buffer contains all detected errors since the last time the buffer was erased. The buffer is written from left to right, new errors are logged at the left side, and all other errors shift one position to the right. When an error occurs, it is added to the list of errors, provided the list is not full. When an error occurs and the error buffer is full, then the new error is not added, and the error buffer stays intact (history is maintained). To prevent that an occasional error stays in the list forever, the error is removed from the list after more than 50 hrs. of operation. When multiple errors occur (errors occurred within a short time span), there is a high probability that there is some relation between them.

New in this chassis is the way errors can be displayed:

• There is a simple blinking LED procedure for board level repair (home repair) so called LAYER 1 errors next to the existing errors which are LAYER 2 errors.(see table 5-2 error code overview). – LAYER 1 errors are one digit errors. – LAYER 2 errors are 2 digit errors.

• In protection mode. – From consumer mode: LAYER 1. – From SDM mode: LAYER 2.

• Fatal errors, if I2C bus is blocked and the set reboots,

CSM and SAM are not selectable.

– From consumer mode: LAYER 1. – From SDM mode: LAYER 2.

Important remark: For all errors detected by MIPS which are fatal => rebooting of the TV set (reboot starts after LAYER error 1 blinking), one should short the solder paths at startup from the power OFF state by mains interruption and not via the power button to trigger the SDM via the hardware pins.

• In CSM mode – When entering CSM: error LAYER 1 will be displayed

by blinking LED. Only the latest error is shown.

• In SDM mode – When SDM is entered via Remote Control code or the

hardware pins, LAYER 2 is displayed via blinking LED.

• In the ON state – In “Display error mode”, set with the RC commands

“mute_06250X _OK” LAYER 2 errors are displayed via blinking LED.

• Error display on screen. – In CSM no error codes are displayed on screen. – In SAM the complete error list is shown.

Basically there are three kinds of errors:

• Errors detected by the Stand-by software which lead to protection. These errors will always lead to protection and an automatic start of the blinking LED LAYER error 1. (see section “5.6 The Blinking LED Procedure”).

• Errors detected by the Stand-by software which not lead to protection. In this case the front LED should blink the involved error. See also section “5.5 Error Codes, 5.5.4 Error Buffer, Extra Info”. Note that it can take up several minutes before the TV starts blinking the error (e.g. LAYER error 1 = 2, LAYER error 2 = 15 or 53).

Service Modes, Error Codes, and Fault Finding

• Errors detected by main software (MIPS). In this case the error will be logged into the error buffer and can be read out via ComPair, via blinking LED method LAYER error 12, or in case picture is visible, via SAM.

5.5.2 How to Read the Error Buffer

Use one of the following methods:

• On screen via the SAM (only when a picture is visible). E.g.: – 00 00 00 00 00: No errors detected – 23 00 00 00 00: Error code 23 is the last and only

detected error.

– 37 23 00 00 00: Error code 23 was first detected and

error code 37 is the last detected error.

– Note that no protection errors can be logged in the

error buffer.

• Via the blinking LED procedure. See section 5.5.3 How to Clear the Error Buffer.

•Via ComPair.

5.5.3 How to Clear the Error Buffer

Use one of the following methods:

• By activation of the “RESET ERROR BUFFER” command in the SAM menu.

• With a normal RC, key in sequence “MUTE” followed by “062599” and “OK”.

• If the content of the error buffer has not changed for 50+ hours, it resets automatically.

EN 27Q529.1E LA 5.

5.5.4 Error Buffer

In case of non-intermittent faults, clear the error buffer before starting to repair (before clearing the buffer, write down the content, as this history can give significant information). This to ensure that old error codes are no longer present. If possible, check the entire contents of the error buffer. In some situations, an error code is only the result of another error code and not the actual cause (e.g. a fault in the protection detection circuitry can also lead to a protection). There are several mechanisms of error detection:

• Via error bits in the status registers of ICs.

• Via polling on I/O pins going to the stand-by processor.

• Via sensing of analog values on the stand-by processor or the PNX8541.

• Via a “not acknowledge” of an I

Take notice that some errors need several minutes before they start blinking or before they will be logged. So in case of problems wait 2 minutes from start-up onwards, and then check if the front LED is blinking or if an error is logged.

C communication.

EN 28 Q529.1E LA5.

Table 5-2 Error code overview

Service Modes, Error Codes, and Fault Finding

Description Layer 1 Layer 2

C3 2 13 MIPS E BL / EB SCL/D-SSB SSB

C4 5 14 MIPS E BL / EB SCL/D-DISP Display (LED back light only)

PNX doesn’t boot (HW cause) 2 15 Stby µP E BL PNX8541 I

Monitored

Error/

Error Buffer/

Prot

Blinking LED Device Defective Board

C blocked SSB 12V 3 16 Stby µP P BL / Supply 1V2, 3V3, 5V to low 2 18 Stby µP P BL / SSB 1V2 or Class D 2 19 Stby µP P BL / SSB 3V3/5V DCDC to high 2 11 Stby µP P BL / SSB PNX 5100 2 21 MIPS E EB PNX5100 SSB HDMI mux 2 23 MIPS E EB AD8197A SSB

C switch 2 24 MIPS E EB PCA9540 SSB

I Master IF 2 26 MIPS E EB TDA9898 SSB FPGA Ambilight 2 28 MIPS E EB / SSB Tuner 2 34 MIPS E EB UV1783S/TD1716 SSB Channel Decoder DVB-T 2 37 MIPS E EB TDA10048 SSB ST7100 2 38 MIPS E EB ST7100 SSB MHP 6 39 MIPS E EB / MHP module Fan I2C expander 7 41 MIPS E EB PCA9533 FAN module T° sensor 7 42 MIPS E EB LM 75 T° sensor FAN 1 7 43 MIPS E EB FAN FAN 2 7 44 MIPS E EB FAN main NVM 2 / MIPS E X STM24C128 SSB Channel decoder DVB-C 2 48 MIPS E EB TDA 10023 SSB PNX doesn’t boot (SW cause) 2 53 Stby µP E BL PNX8541 SSB Display (only LED back light) 5 64 MIPS E BL / EB Display

Extra Info

• Rebooting. When a TV is constantly rebooting due to internal problems, most of the time no errors will be logged or blinked. This rebooting can be recognized via a ComPair interface and Hyperterminal (for Hyperterminal settings, see section “5.8 Fault Finding and Repair Tips, 5.8.6 Logging). It’s shown that the loggings which are generated by the main software keep continuing. In this case diagnose has to be done via ComPair.

• Error 11 (3V3/5V too high). This protection can occur during start up (LAYER error 1 = 2). Be careful to overrule this protection via SDM for the reason supply related devices can be possibly destroyed here.

• Error 13 (I

C bus 3 blocked). At the time of release of this manual, this error was not working as expected. Current situation: when this error occurs, the TV will constantly reboot due to the blocked bus. The best way for further diagnosis here, is to use ComPair.

• Error 15 (PNX8541 doesn’t boot). Indicates that the main processor was not able to read his bootscript. This error will point to a hardware problem around the PNX8541 (supplies not OK, PNX 8541 completely dead, I between PNX and Stand-by Processor broken, etc...). When error 15 occurs it is also possible that I blocked (NVM). I

C2 can be indicated in the schematics as

C link

C2 bus is

follows: SCL-UP-MIPS, SDA-UP-MIPS, SCL-2 or SDA-2. Other root causes for this error can be due to hardware problems with : NVM PNX5100, PNX5100 itself, DDR’s.

• Error 16 (12V). This voltage is made in the power supply and results in protection (LAYER error 1 = 3) in case of absence. When SDM is activated we see blinking LED LAYER error 2 = 16.

• Error 18 (1V2-3V3-5V too low). All these supplies are generated by the DC/DC supply on the SSB. If one of these supplies is too low, protection occurs and blinking LED LAYER error 1 = 2 will be displayed automatically. In SDM this gives LAYER error 2 = 18.

• Error 19 (1V2 or class D). This is an combination of two detections:

– If one of the 1V2 supplies is too high or too low in the

start up procedure the supply fault becomes low.

– If a DC voltage occurs on the output of the Class D

amplifier the supply fault becomes low. Be careful to overrule this protection via SDM, check audio part first before apply. In case one of the speakers is not

connected, the protection can also be triggered.

• Error 21 (PNX 5100). At the time of release of this manual, this error was not working as expected. Current situation: when this error occurs, the TV will constantly reboot. This rebooting can be recognized via a ComPair interface and Hyperterminal (for Hyperterminal settings, see section “5.8 Fault Finding and Repair Tips, 5.8.6 Logging”). It is shown that the loggings which are generated by the main software keep continuing. The best way for further diagnosis here, is to use ComPair.

• Error 21 (PNX 5100). At the time of release of this manual, this error was not working as expected. Current situation: when there is no I after startup (power off by disconnection of the mains cord), LAYER error 2 will blink continuously via the blinking LED procedure in SDM. (startup the TV with the solder paths short to activate SDM).

• Error 23 (HDMI). When there is no I towards the HDMI mux after start up, LAYER error 2 = 23 will be logged and displayed via the blinking LED procedure if SDM is switched on.

• Error 26 (Master IF). When there is no I towards the Master IF after start up, LAYER error 2 = 26 will be logged and displayed via the blinking LED procedure when SDM is switched on.

• Error 28 (FPGA ambilight). When there is no I communication towards the FPGA ambilight after start up, LAYER error 2 = 28 will be logged and displayed via the blinking LED procedure if SDM is switched on. Note that it can take up several minutes before the TV starts blinking LAYER error 1 = 2 in CSM or in SDM, LAYER error 2 = 28.

• Error 34 (Tuner). When there is no I towards the tuner after start up, LAYER error 2 = 34 will be

logged and displayed via the blinking LED procedure when SDM is switched on.

C communication towards the PNX5100

C communication

Service Modes, Error Codes, and Fault Finding

EN 29Q529.1E LA 5.

• Error 37 (Channel decoder DVBT). When there is no I2C communication towards the DVBT channel decoder after start up, LAYER error 2 = 37 will be logged and displayed via the blinking LED procedure if SDM is switched on.

• Error 38 (STI7100). When there is no I

C communication towards the STI7100 after startup (power off by disconnection of the mains cord), LAYER error 2 = 38 will be logged and displayed via the blinking LED procedure in SDM (startup the TV with the solder paths short to activate SDM). Remark : if the error occurs during the ON state, the TV will constantly reboot and no LED blinking will be displayed. This rebooting can be recognized via a ComPair interface and Hyperterminal (for Hyperterminal settings, see section “5.8 Fault Finding and Repair Tips, 5.8.6 Logging”). It is shown that the loggings which are generated by the main software keep continuing. Check in the logging for keywords like e.g. “Device error 38”.

• Main NVM. When there is no I

C communication towards the main NVM, LAYER error 1 = 2 will be displayed via the blinking LED procedure. In SDM, LAYER error 2 can be 19. Check the logging for keywords like “I

C bus blocked”.

• Error 48 (Channel decoder DVBC). When there is no I communication towards the DVBC channel decoder after start up, LAYER error 2 = 48 will be logged and displayed via the blinking LED procedure while SDM is active.

• Error 53. This error will indicate that the PNX8541 has read his bootscript (when this would have failed, error 15 would blink) but initialization was never completed because of hardware problems (NAND flash, ...) or software initialization problems. Possible cause could be that there is no valid software loaded (try to upgrade to the latest main software version). Note that it can take up to 2 minutes before the TV starts blinking LAYER error 1 = 2 or in SDM, LAYER error 2 = 53.

5.6 The Blinking LED Procedure

5.6.1 Introduction

The blinking LED procedure can be split up into two situations:

• Blinking LED procedure LAYER error 1. In this case the error is automatically blinked when the TV is put in CSM. This will be only one digit error, namely the one that is referring to the defective board (see table “Table 5-2 Error code overview”) which causes the failure of the TV. This approach will especially be used for home repair and call centres. The aim here is to have service diagnosis from a distance.

• Blinking LED procedure LAYER error 2. Via this procedure, the contents of the error buffer can be made visible via the front LED. In this case the error contains 2 digits (see table “Table 5-2 Error code overview”) and will be displayed when SDM (hardware pins) is activated. This is especially useful for fault finding and gives more details regarding the failure of the defective board.

Important remark: For all errors detected by MIPS which are fatal => rebooting of the TV set (reboot starts after LAYER error 1 blinking), one should short the solder paths at start-up from the power OFF state by mains interruption and not via the power button to trigger the SDM via the hardware pins.

Example: Error 12 8 6 0 0. After activation of the SDM, the front LED will show:

1. One long blink of 750 ms (which is an indication of the decimal digit) followed by a pause of 1.5 s

2. Two short blinks of 250 ms followed by a pause of 3 s

3. Eight short blinks followed by a pause of 3 s

4. Six short blinks followed by a pause of 3 s

5. One long blink of 3 s to finish the sequence

6. The sequence starts again.

5.6.2 How to Activate

Use one of the following methods:

• Activate the CSM. The blinking front LED will show only the latest layer error 1, this works in “normal operation” mode or automatically when the error/protection is monitored by the standby processor. At the time of this release, this layer error 1 blinking was not working as expected.

In case no picture is shown and there is no LED blinking, n read the logging to detect whether “error devices” are mentioned. (see section “5.8 Fault Finding and Repair Tips, 5.8.6 Logging”).

• Activate the SDM. The blinking front LED will show the entire contents of the layer error 2 buffer, this works in “normal operation” mode or when SDM (via hardware pins) is activated when the tv set is in protection.

Important remark:

For all errors detected by MIPS which are fatal => rebooting of the TV set (reboot starts after LAYER error 1 blinking), one should short the solder paths at start-up from the power OFF state by mains interruption and not via the power button to trigger the SDM via the hardware pins.

• Transmit the commands “MUTE” - “062500” - “OK” with a normal RC. The complete error buffer is shown. Take notice that it takes some seconds before the blinking LED starts.

• Transmit the commands “MUTE” - “06250x” - “OK” with a normal RC (where “x” is a number between 1 and 5). When x = 1 the last detected error is shown, x = 2 the second last error, etc.... Take notice that it takes some seconds before the blinking LED starts.

5.7 Protections

5.7.1 Software Protections

Most of the protections and errors use either the stand-by microprocessor or the MIPS controller as detection device. Since in these cases, checking of observers, polling of ADCs, and filtering of input values are all heavily software based, these protections are referred to as software protections. There are several types of software related protections, solving a variety of fault conditions:

• Protections related to supplies: check of the 12V, +5V, +3V3 and 1V2.

• Protections related to breakdown of the safety check mechanism. E.g. since the protection detections are done by means of software, failing of the software will have to initiate a protection mode since safety cannot be guaranteed any more.

When one of the blinking LED procedures is activated, the front LED will show (blink) the contents of the error-buffer. Error codes greater then 10 are shown as follows:

1. “n” long blinks (where “n” = 1 to 9) indicating decimal digit

2. A pause of 1.5 s

3. “n” short blinks (where “n”= 1 to 9)

4. A pause of approximately 3 s,

5. When all the error codes are displayed, the sequence finishes with a LED blink of 3 s

6. The sequence starts again.

Remark on the Supply Errors

The detection of a supply dip or supply loss during the normal playing of the set does not lead to a protection, but to a cold reboot of the set. If the supply is still missing after the reboot, the TV will go to protection.

Protections during Start-up

During TV start-up, some voltages and IC observers are actively monitored to be able to optimise the start-up speed, and to assure good operation of all components. If these

EN 30 Q529.1E LA5.

Service Modes, Error Codes, and Fault Finding

monitors do not respond in a defined way, this indicates a malfunction of the system and leads to a protection. As the observers are only used during start-up, they are described in the start-up flow in detail (see section “5.3 Stepwise Start-up”).

5.7.2 Hardware Protections

The only real hardware protection in this chassis appears in case of an audio problem e.g. DC voltage on the speakers. The audio protection circuit pulls the “supply-fault” low and the tv set will blink LAYER error 1 = 2 or in SDM, LAYER error 2 = 19. Be very careful to overrule this protection via SDM (not to cause damage to the Class D audio amplifier). Check audio part first before activating via SDM. In case one of the speakers is not

connected, the protection can also be triggered.

Repair Tips

• It is also possible that the set has an audio DC protection because of an interruption in one or both speakers (the DC voltage that is still on the circuit cannot disappear through the speakers). Caution: (Dis)connecting the speakers during the ON state of the TV can damage the audio amplifier.

5.7.3 Important remark regarding the blinking LED indication

As for the blinking LED indication, the blinking led of error layer 1 displaying can be switched off by pushing the power button on the keyboard. This condition is not valid after the set was unpowered (via mains interruption). The blinking LED starts again and can only be switched off by unplugging the mains connection. This can be explained by the fact that the MIPS can not load the keyboard functionality from software during the start-up and doesn’t recognizes the keyboard commands at this time.

5.8 Fault Finding and Repair Tips

Read also section “5.5 Error Codes, 5.5.4 Error Buffer, Extra Info”.

Caution: For the whole platform the speaker connections are grounded on -12 V level. During service measurements with earth grounded equipment like e.g. scope, great risk of using the speaker terminal connections for earth ground is currently present. One will short circuit the -12 V to earth ground in that way and will causes damage of the supply/audio part!

5.8.1 Ambilight

Due to degeneration process of the AmbiLights, there can be a difference in the colour and/or light output of the spare ambilight module in comparison with the originals ones contained in the TV set. Via ComPair the light output can be adjusted.

5.8.2 Audio Amplifier

The Class D-IC 7D10 has a powerpad for cooling. When the IC is replaced it must be ensured that the powerpad is very well pushed to the PCB while the solder is still liquid. This is needed to insure that the cooling is guaranteed, otherwise the Class DIC could break down in short time.

5.8.3 CSM

When CSM is activated and there is a USB stick connected to the TV, the software will dump the complete CSM content to the USB stick. The file (Csm.txt) will be saved in the root of the USB stick. If this mechanism works it can be concluded that a large part of the operating system is already working (MIPS, USB...)

5.8.4 DC/DC Converter

Introduction

The onboard supply consists of 5 DC/DC converters and 7 linear stabilizers. The DC/DC converters have all +12V input voltage and deliver:

1. +1V2-PNX8541 supply voltage, stabilized close to PNX8541 chip.

2. +1V2-PNX5100 supply voltage, stabilized close to PNX5100 chip.

3. +3V3 (overall 3.3 V for onboard IC’s).

4. +5V for USB and Conditional Access Interface and +5V5TUN tuner stabilizer.

5. +33VTUN for analog only tuners (AP diversity).

The linear stabilizers are providing:

1. +1V supply voltage (out of +1V2-PNX8541), stabilized close to ST7101 chip (MPEG4 diversity).

2. +1V8-PNX5100.

3. +1V8-PNX8541 (reserved because +1V8-PNX5100 used also for DDR2 interface of PNX8541 via 5FB0).

4. +2V5 (MPEG4 diversity).

5. +1V2-STANDBY (out of +3V3-STANDBY).

6. +5V-TUN (out of +5V5-TUN).

7. +3V3-STANDBY (out of +12V, reserved).

+3V3-STANDY and +1V2-STANDBY are permanent voltages. Supply voltages +1V2-PNX8541, +1V2-PNX5100 and +1V are started immediately when +12V incoming voltage is available (+12V is enabled by STANDBY signal, active low). Supply voltages +3V3, 2V5, +1V8-PNX5100, +1V8-PNX8541, +5V and +5V-TUN are switched-on directly by signal ENABLE-3V3 (active low) when +12V and previous mentioned voltages are all available.

Debugging

The best way to find a failure in the DC/DC converters is to check their starting-up sequence at power-on via the mains cord, presuming that the standby microprocessor and the external supply are operational. Take STANDBY signal highto-low transition as reference. When +12V rises above 10V then +1V2-PNX8541, +1V2PNX5100 and +1V are started immediately. Then, after ENABLE-3V3 goes low, all the other supply voltages should rise within 10 ms. Boost voltages should be OK when +1V2PNX8541, +1V2-PNX5100 are available (FU07 and FU8A, around 19V). SUPPLY-FAULT signal should be high when all supply voltages are started-up.

Tips

• Usually, when supply voltage is short-circuited to GND, the corresponding DC/DC converter is making audible noise.

• The drop voltage across resistors 3U70 and 3U3T is 100 mV to 2000 mV.

• Defective (in short-circuit) power MOS-FET’s lead usually to their controller IC broken; if one or more high-side MOSFET’s (7U05, 7U08, 7U0D-1 or 7U0H-1) is broken then the platform can be heavily damaged if started in SDM-mode (SUPPLY-FAULT signal is then ignored, while higher than normal supplies will be generated).

• The +33VTUN generator circuit (7U0P + 7U0Q + surrounding components) has low output current capability. In case of too low or no output voltage check transistor 7U0P (gate voltage pulses of about 10 V amplitude and drain voltage pulses of about 35 V amplitude) and the load (not more than 4.5 mA).

• High output ripple voltage of DC/DC converters can be caused by defective (cracked or bad soldered) ceramic capacitors in the feedback (DC or AC) input or output filtering.

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