Panasonic WV-S3532LM, WV-S3511L User Manual

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Operating Instructions

Network Camera

Model No. WV-S3531L

WV-S3131L

WV-S3511L

WV-S3111L

WV-S3532LM

WV-S3512LM

WV-S3531L

WV-S3131L

The model number is abbreviated in some descriptions in this manual.

Preface

About the user manuals

There are 3 sets of operating instructions as follows.

•Operating Instructions (this document): Explains how to perform the settings and how to operate this camera.

•Important Information: Provides information about the cautions required for safely using and installing this camera.

•Installation Guide: Explains how to install and connect devices.

The screens used in these operating instructions show the case of WV-S3531L. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

Note

•“Control No.:C****” used in this document should be used to search for information on the Panasonic support website and will guide you to the right information.

About notations

The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models.

S353x : The functions with this notation are available when using the model WV-S3531L and WV-S3532LM. S351x : The functions with this notation are available when using the model WV-S3511L and WV-S3512LM. S3131 : The functions with this notation are available when using the model WV-S3131L.

S3111 : The functions with this notation are available when using the model WV-S3111L.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft Windows 10 is described as Windows 10.

Microsoft Windows 8.1 is described as Windows 8.1. Microsoft Windows 7 is described as Windows 7. Internet Explorer 11 is described as Internet Explorer.

microSDXC/microSDHC/microSD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™ or UPnP.

2Operating Instructions

Preface

For administrator registration

At the time of first access to the camera (or at the time of initialization), the registration screen will be displayed.

[User name (1 to 32 characters)]

Enter the user name of the administrator.

Available number of characters: 1 - 32 characters

Unavailable characters: 2-byte characters, and 1-byte symbols " & : ; \

[Password (8 to 32 characters)]/[Retype password]

Enter the administrator password.

Available number of characters: 8 - 32 characters

Unavailable characters: 2-byte characters, and 1-byte symbols " &

Note

•Distinguish between upperand lower cases.

•For the password, use three or more types of characters from upperand lowercase alphabetic characters, numeric characters, and symbols.

•Set the password which does not include the user name.

IMPORTANT

•If you forgot or do not know the password or user name, the camera must be initialized. Because all settings other than preset position settings are deleted when the camera is initialized, make sure to keep the information secure from third parties. Refer to “Parts and functions” section in the Important Information in the supplied CD-ROM for more information about initializing the camera.

•It is recommended to change the password periodically.

The registration completion screen will be displayed after registering a user name and password of the administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not displayed automatically.

Operating Instructions	3

Panasonic WV-S3532LM, WV-S3511L User Manual

Preface

When the camera is reconnected to, an authentication window is displayed. Enter the registered user name and password to start operation.

Viewer software

In order to display H.265 (or H.264) images, receive audio from the camera, and play images saved on the SD memory card, the “Network Camera View 4S” (ActiveX®) viewer software must be installed. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

IMPORTANT

•The default setting of “Automatic installation” is “On”. Follow the instructions on page 228 when the message is displayed on the information bar of the browser.

•Depending on the software environment of your PC, it may take time for the message to be displayed on the information bar of the browser.

•If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen for ActiveX, which is required for viewing camera images, is displayed. Follow the on-screen instructions and install the software. When displayed JPEG images (still images), there is no need to install ActiveX.

•When the install wizard is displayed again even after completing the installation of the ActiveX, restart the PC.

4Operating Instructions

Preface

•The viewer software used on each PC should be licensed individually. The number of installations of the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 201). Refer to your dealer for the software licensing.

Operating Instructions	5

Table of Contents
Table of Contents
1 Operations ................................................................................................		9
1.1	Monitor images on a PC ...................................................................................................	9
1.1.1	Monitor images from a single camera ..............................................................................	9
1.1.2	About the “Live” page .....................................................................................................	11
1.1.3	Monitor images from multiple cameras ..........................................................................	15
1.2	Monitor images on a cellular phone/mobile terminal ..................................................	18
1.2.1	Monitor images on a cellular phone ...............................................................................	18
1.2.2	Monitor images on a mobile terminal (including smartphones) ......................................	19
1.3	Record images on the SD memory card manually ......................................................	22
1.4	Action at an alarm occurrence .......................................................................................	23
1.4.1	Alarm type ......................................................................................................................	23
1.4.2	Action at an alarm occurrence ........................................................................................	23
1.5	Transmit images onto an FTP server ............................................................................	25
1.5.1	Transmit an alarm image at an alarm occurrence (Alarm image transmission) .............	25

1.5.2Transmit images at a designated interval or period (FTP periodic image

transmission)

..................................................................................................................25

1.5.3Save images on the SD memory card when images fail to transmit using the FTP periodic

	image transmission function ...........................................................................................	26
1.6	Display the log list ..........................................................................................................	27
1.7	Playback of images on the SD memory card ...............................................................	31

1.7.1Playback “JPEG(1)”/“JPEG(2)”/“JPEG(3)” images saved to the SD memory

card	................................................................................................................................31

1.7.2Playback “Stream(1)”/“Stream(2)”/“Stream(3)”/“Stream(4)” images saved to the SD

	memory card ..................................................................................................................	34
2 Settings ...................................................................................................		37
2.1	About the network security ............................................................................................	37
2.1.1	Equipped security functions ...........................................................................................	37
2.2	Display the setup menu from a PC ................................................................................	38
2.2.1	How to display the setup menu ......................................................................................	38
2.2.2	How to operate the setup menu .....................................................................................	39
2.2.3	About the setup menu window .......................................................................................	40
2.3	Use Easy Setup [Easy Setup] ........................................................................................	42
2.3.1	Configure the Internet settings [Internet] ........................................................................	42
2.3.2	Configure an event action [Event action] ........................................................................	43
2.3.2.1	Configure the schedule/alarm (event function type setup menu) ................................	45
2.3.2.2	Alarm: Configure the VMD and audio detection (alarm setup menu) ..........................	46
2.3.2.3	Alarm: Configure the alarm function type (Alarm function type setup menu) ..............	47
2.3.2.4	Alarm: Configure the details for image transfer or recording conditions ......................	48
2.3.2.5	Alarm: configure the mail notifications and mail server ...............................................	50

2.3.2.6Schedule: Configure SD recording or FTP periodic image transmission (schedule

	function type setup menu) ...........................................................................................	52
2.3.2.7	Schedule: Set SD memory recording (video recording setup menu) ..........................	52

2.3.2.8Schedule: Configure FTP periodic image transmission (FTP periodic image transmission

	setup menu) .................................................................................................................	54
2.4	Configure the basic settings of the camera [Basic] ....................................................	58
2.4.1	Configure the basic settings [Basic] ...............................................................................	58
2.4.2	Configure the settings relating to the SD memory card [SD memory card] ....................	65
2.4.3	Configure the settings relating to alteration detection [Alteration detection] ..................	73
2.4.4	How to configure alteration detection settings ................................................................	75
2.4.4.1	Generation of the CRT key (encryption key) ...............................................................	76
2.4.4.2	Generation of CSR (Certificate Signing Request) .......................................................	76

6Operating Instructions

		Table of Contents
2.4.4.3	Installation of the certificate issued by CA	...................................................................78
2.4.4.4	Configuration of alteration detection ............................................................................	79

2.4.5Access copy images saved on the SD memory card onto the PC [SD memory card

	images] ...........................................................................................................................	80
2.4.6	Configure the directory of the PC that images will be downloaded to [Log] ...................	82
2.5	Configure the settings relating to images and audio [Image/Audio] .........................	83
2.5.1	Configure the settings relating to the image capture mode [Image] ...............................	83
2.5.2	Configure the settings relating to JPEG images [Image] ................................................	85
2.5.3	Configure the settings relating to Stream [Image] ..........................................................	87

2.5.4Configure the settings relating to image adjust, extra zoom, privacy zone, VIQS, and lens

	distortion compensation [Image quality] .........................................................................	94
2.5.4.1	Configure the settings relating to image quality (“Image adjust” setup menu) ............	95
2.5.4.2	Set mask areas ..........................................................................................................	104
2.5.4.3	Adjust the angular field of view with extra zoom ........................................................	106

2.5.4.4Configure the settings relating to the privacy zone (“Privacy zone” setup

	menu) ........................................................................................................................	108
2.5.4.5	Configure the VIQS setting ........................................................................................	110
2.5.4.6	Configure the VIQS area ...........................................................................................	112
2.5.4.7	Configure the settings relating to lens distortion compensation ................................	114
2.5.5	Configure the settings relating to audio [Audio] ............................................................	115
2.6	Configure the multi-screen settings [Multi-screen] ...................................................	117
2.7	Configure the alarm settings [Alarm] ..........................................................................	119
2.7.1	Configure the settings relating to the alarm action [Alarm] ...........................................	119

2.7.2Configure the settings relating to the camera action on alarm occurrence

	[Alarm] ..........................................................................................................................	120
2.7.2.1	Configure settings relating to image quality on alarm action .....................................	121
2.7.2.2	Configure settings relating to alarm E-mail notifications ............................................	122
2.7.2.3	Configure settings relating to FTP transmissions of alarm images ...........................	123

2.7.2.4Configure settings relating to recording to an SD memory card when an alarm

occurs

........................................................................................................................124

2.7.2.5Configure settings relating to Panasonic alarm protocol notification when an alarm

	occurs ........................................................................................................................	125
2.7.2.6	Configure settings relating to HTTP alarm notification when an alarm occurs ..........	126
2.7.3	Configure the VMD settings [VMD area] ......................................................................	126
2.7.4	Set the VMD areas [VMD area] ....................................................................................	128
2.7.5	Configure the settings relating to the audio detection [Audio detection] ......................	130
2.7.6	Configuration of the settings relating to alarm notification [Notification] .......................	132
2.7.6.1	Configure the settings relating to Panasonic alarm protocol .....................................	133
2.7.6.2	Configure the settings relating to HTTP alarm notification ........................................	135
2.8	Configure the settings relating to the authentication [User mng.] ...........................	137
2.8.1	Configure the settings relating to the user authentication [User auth.] .........................	137
2.8.2	Configure the settings relating to the host authentication [Host auth.] .........................	140
2.8.3	Configure IEEE 802.1X [IEEE 802.1X] .........................................................................	141
2.8.4	Configure the data encryption settings [Data encryption] .............................................	145
2.9	Configuring the network settings [Network] ..............................................................	148
2.9.1	Configure the network settings [Network] .....................................................................	148
2.9.2	Configure advanced network settings [Advanced] .......................................................	152
2.9.2.1	Configure the settings related to sending E-mails .....................................................	153
2.9.2.2	Configure the settings related to FTP transmission ...................................................	157
2.9.2.3	Configure the settings relating to the NTP server ......................................................	161
2.9.2.4	Configure the UPnP settings .....................................................................................	162
2.9.2.5	Configure the HTTPS settings ...................................................................................	164
2.9.2.6	Configure the settings relating to DDNS ....................................................................	165
2.9.2.7	Configure the settings relating to SNMP ...................................................................	167
2.9.2.8	Configure the QoS settings .......................................................................................	168

Operating Instructions	7

Table of Contents

2.9.3	How to configure HTTPS settings ................................................................................	170
2.9.3.1	Select the certificate to use when accessing with HTTPS .........................................	171
2.9.3.2	Obtaining the root certificate ......................................................................................	171
2.9.3.3	Configuration of HTTPS connections ........................................................................	177
2.9.3.4	Generation of the CRT key (SSL encryption key) .....................................................	178
2.9.3.5	Generation of CSR (Certificate Signing Request) .....................................................	179
2.9.3.6	Installation of the CA certificate .................................................................................	180
2.9.4	Access the camera using the HTTPS protocol (for pre-installed certificate) ................	181
2.9.4.1	Configuration of the host file ......................................................................................	181
2.9.5	Access the camera using the HTTPS protocol (for CA Certification) ...........................	186
2.9.6	How to configure the settings relating to DDNS ...........................................................	187
2.9.6.1	When using the “Viewnetcam.com” service ..............................................................	189
2.9.6.2	When using “Dynamic DNS Update” .........................................................................	191
2.9.6.3	When using “Dynamic DNS Update(DHCP)” ............................................................	192
2.10	Configure the settings relating to the schedules [Schedule] ...................................	193
2.10.1	How to set the schedules .............................................................................................	196
2.10.2	How to delete the set schedule ....................................................................................	198
2.11	Maintenance of the camera [Maintenance] .................................................................	200
2.11.1	Check the system log [System log] ..............................................................................	200
2.11.2	Upgrade the firmware [Upgrade] ..................................................................................	201
2.11.3	Check the status [Status] .............................................................................................	202
2.11.4	Reset the settings/Reboot the camera [Default reset] ..................................................	205
2.11.5	Settings data/backing up or restoring logs [Data] .........................................................	206
2.12	Display the Panasonic support website [Support] ....................................................	208
3 Others ....................................................................................................		209
3.1	Using the CD-ROM ........................................................................................................	209
3.1.1	About the CD launcher .................................................................................................	209
3.1.2	Installing Panasonic “IP Setting Software” ...................................................................	210
3.1.3	Installing the manuals ...................................................................................................	211
3.1.4	Installing the Viewer software .......................................................................................	211

3.1.5Configure the network settings of the camera using the Panasonic “IP Setting

	Software” ......................................................................................................................	212
3.2	About the displayed system log ..................................................................................	215
3.3	Troubleshooting ............................................................................................................	220
3.4	Directory structure of drive B ......................................................................................	230

8Operating Instructions

1 Operations

1.1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1.1 Monitor images from a single camera

1.Start up the web browser.

2.Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser.

•Example when entering an IPv4 address: http://URL registered using IPv4 address http://192.168.0.10/

•Example when entering an IPv6 address: http://[URL registered using IPv6 address] http://[2001:db8::10]/

IMPORTANT

•When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon) + port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

•When the PC is in a local network, configure the proxy server setting of the web browser (under [Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

•Refer to page 181 and page 186 for further information about the case in which “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 148).

Operating Instructions	9

1Operations

3.Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 11 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.

IMPORTANT

•It is recommended to change the password periodically.

•When displaying multiple H.265 (or H.264) images on a PC, images may not be displayed depending on the performance of the PC.

Note

•The maximum number of concurrent access user is 14 including users who is receiving H.265 (or H.

264)images and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “Stream”, only the first user who accessed to monitor H.265 (or H.264) images will be included in the maximum number. The second and subsequent users who are monitoring H.265 (or H.264) images will not be included in the maximum number.

•If you set the “Stream transmission” (®page 87) to “On”, an H.265 (or H.264) image will be displayed based on the settings of the “Stream encoding format”. If you set the “Stream transmission” (®page

87)to “Off”, a JPEG image will be displayed. A JPEG image can be displayed even if the “Stream transmission” is set to “On”, but in that case, the transmission interval of the JPEG image will be limited to maximum 5 fps.

•The refresh interval may become longer depending on a network environment, PC performance, photographic subject, access traffic, etc.

When “On” is selected for “Stream transmission” max. 5fps

When “Off” is selected for “Stream transmission” max. 30fps

10 Operating Instructions

1 Operations

1.1.2 About the “Live” page

Note

•The buttons and setting items displayed on the “Live” page can be changed depending on the user rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®page 137)

M N O P Q

[select language] pull-down-menu

The camera’s display language can be selected. The default language can be set in the [Menu language] in the [Basic] settings. (®page 58)

[Login] button

This button is displayed when “User auth.” is “On” and a person other than the administrator logs in, or when “User auth.” is “Off” and “Guest User” is set to “Use”. (®page 137)

Even in the above case, the [Login] button will not be displayed if “Host auth.” is set to “On”, and the camera browser is opened from a host with administrator rights.

If login fails, close all the browsers, open the “Live” page and login once again.

[Setup] button*1

Displays the setup menu.

[Live view] pull-down menu

You can select and switch to the image to be displayed in the main area from the following: Stream(1)/Stream(2)/Stream(3)/Stream(4)/JPEG(1)/JPEG(2)/JPEG(3)/Multi-screen

The image in the main area is displayed based on the contents set in Stream(1) – (4) (®page 87), JPEG(1) – (3) (®page 85), or Multi-screen (®page 117).

Also the first stream displayed when you accessed the camera can be set from “Initial display stream” of the [Image] tab. For “Multi-screen”, you can set the “Initial display” in the [Multi-screen] tab.

Operating Instructions	11

1 Operations

Note

•When the image capture size is larger than “1280´960” or “1280´720”, the image may become smaller than the actual size depending on the window size of the web browser.

Stream information display

Displays the setup for stream encoding format, image capture size, bit rate, and frame rate for the live view of a stream.

Note

•Displays the values set in the stream. The actual bit rate and frame rate vary depending on the network environment and the used PC.

[Refresh interval] pull-down menu

This pull-down menu will be displayed only when a JPEG image is displayed. Use it to select the display method of the JPEG image.

•MJPEG: Uses viewer software to display JPEG images successively as MJPEG (Motion JPEG). Not available if the viewer software is not installed.

•Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh interval : 30s/Refresh interval : 60s: Refreshes JPEG format (still images) images at the specified interval.

Note

•Depending on the network environment or the PC used, JPEG format (still images) images may not be refreshed at the specified interval.

•The [Refresh interval] pull-down on the “Live” page is not displayed for JPEG images with data encryption set to “On”.

[Zoom] buttons

Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View 4S”.

•[x1] button: The images in the main area will be displayed at x1.

•[x2] button: The images in the main area will be displayed at x2.

•[x4] button: The images in the main area will be displayed at x4.

[Brightness] buttons*2

The brightness is adjustable from 0 to 255. Click the button to make the image brighter, or click the

button to make the image darker. If you click the [Normal] button, the display will be reset to default.

[Rec. on SD] button*2

The [Rec. on SD] button will be displayed only when “Manual” is selected for “Save trigger” on the [SD memory card] tab. (®page 70)

Click this button to manually record images on the SD memory card. Refer to page 22 for descriptions of how to manually record images on the SD memory card.

[Log/Play] button

When the [Log/Play] button is clicked, the log list will be displayed and images saved on the SD memory card can be played.

Refer to page 27 for further information about the log list and for how to play images on the SD memory card.

[Viewer software] button

Starts installation of the viewer software for display. This button will not be available if the viewer software is already installed on the PC, or if the “Automatic installation” of the [Viewer software (nwcv4Ssetup.exe)] in the [Basic] tab is set to “Off”. (®page 63)

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 59)

Support button

When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information.

12 Operating Instructions

1 Operations

https://security.panasonic.com/support/

Alarm occurrence indication button*2

When an alarm occurs, the display flashes. When this button is clicked, the button will disappear.

Note

•Since the blinking of the alarm occurrence indication button is not coupled to recording images to the SD memory card, forwarding E-mails, or other operations, check the settings of each operation separately.

Full screen button

Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size. If the full screen button is clicked once when images are displayed corresponding to their image capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image in full screen, press the [Esc] key.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu.

When “Print” is selected, printer output is enabled.

Note

•If the viewer software is not installed, “Save” and “Print” will not be displayed in the pop-up menu.

•The following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again.

•When it takes longer than the specified period to obtain the snap shot picture due to the network environment, the snap shot picture may not be displayed.

•If the image capture size specified for JPEG cannot be obtained, JPEG images are displayed with the image capture size that could be obtained.

Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.

•If the encryption setting for JPEG(1), JPEG(2), or JPEG(3) is “On”, the Snap shot button is not displayed.

Mic input button

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input” is selected for “Audio transmission mode” on the setup menu. (®page 115)

When the audio reception is turned off, the button will turn into the button and audio from the camera

will not be heard.

Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .

Note

•When “Audio volume control mode” is set to “Adjust Mic input” in the setup menu, the volume cursor is not displayed when using “Audio recording”.

•When the camera is restarted, the adjusted volume level (for the reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 115)

•Actual volume level will change in three steps even though the volume cursor can be adjusted minutely.

•If multiple camera browsers are open at the same time on the same computer, audio cannot be heard from the camera browsers that were opened later. Please only access 1 camera at a time.

SD recording status indicator

The status of the SD recording can be checked with this indicator.

Operating Instructions	13

1 Operations

When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops.

This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 65)

Main area

Images from the camera will be displayed in this area.

The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 58)

In addition, when being adjusted, the status of brightness (®page 61) will be displayed as well as the characters configured for “Camera title on screen” (®page 60). The number of lines for the display is 2. A zoom operation can be performed using the mouse wheel.

When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will move to locate the clicked point at the center of the main area.

Note

•When the camera is operated by a user with a low access level, images displayed on the screen may be changed temporarily. This does not affect operation of the camera.

•Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes due to the GDI restrictions of the OS.

*A phenomenon in which portions of the screen are displayed out of alignment.

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 137)

14 Operating Instructions

1 Operations

1.1.3 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4, 9, and up to 16 cameras can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.

(®page 117)

IMPORTANT

•When video is displayed in 4 screens and 9 screens, the video and audio may cut out because the transmission volume of other cameras is large. In such cases, the setting of the registered cameras needs to be changed to reduce the transmission volume.

Example of setup to reduce the transmission volume:

–Set the video transmission format to “H.265” or “H.264”.

–Set the “Transmission priority” (®page 89) of the stream to “Best effort”.

•To enable the audio for multi-screen, the audio must be enabled for the camera.

•When 16 screens are used for the display, only still images (JPEG) can be refreshed.

Note

•Multi-screen can be used to display JPEG images, and H.265 (or H.264) images. If other cameras support audio, audio is also output.

•Adjust the volume when multi-screen is displayed.

•For further information about “Network Camera Recorder with Viewer Software Lite”, which is suited to viewing images from several cameras, refer to our website (https://security.panasonic.com/support/info/ <Control No.: C0301>).

•When you have registered a camera with the authentication function enabled, enter the user name and password of the “Administrator” for the registered camera in the “Authentication dialog”.

Refer to the Panasonic support website below for information about the terms and conditions for use of multi-screen.

https://security.panasonic.com/support/info/ <Control No.: C0302>

Operating Instructions	15

1Operations

1.From the “Live view” pull-down menu in the “Live” page, select “Multi-screen”.

→Images from the registered cameras will be displayed on a selected multi-screen (screen can be split up to 16 areas). The following are instructions when displaying on a 4-split screen.

F G

“Live view” pull-down menu

Select the image displayed in the main area.

[Layout] pull-down menu

Select from the pull-down menu to display images from cameras in multi-screens of 4 to 9 or even 16 screens.

[Refresh interval] pull-down menu

Select from the pull-down menu and switch between video (H.265/H.264/MJPEG) and still images (JPEG).

For still images (JPEG), select the refresh interval (Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh interval : 30s/Refresh interval : 60s) for camera images. When the 16 screen layout is used, Refresh interval : 1s cannot be selected.

Note

•When “On” is selected for Stream(1), “H.265” or “H.264” can be selected.

•When “H.265” is selected, H.264 or MJPEG video may be displayed depending on the settings of the connected camera.

•When “H.264” is selected, H.265 or MJPEG video may be displayed depending on the settings of the connected camera.

[Image capture size] pull-down menu

Select the image capture size from the pull-down menu to change it.

When you select “4 Screens” in the [Layout] pull-down menu, the image capture size of the camera changes.

•When the aspect ratio is 4:3:

Switching between QVGA (default) and VGA

•When the aspect ratio is 16:9:

Switching between 320´180 (default) and 640´360

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Full screen display

If you press the full screen button, the display of the camera image will be maximized. If you click the

(reset) button in the full screen display, the display size will be reset to original size.

Camera title

If you click the camera title, live images from the corresponding camera will be displayed on the “Live” page of the newly opened window.

Camera control bar

Can be used to get snap shot of JPEG images or to adjust the PC mic input/output volume (mic input).

Note

•The frame rate may drop depending on the network environment and number of accessing users.

•If the image capture size specified for JPEG cannot be obtained, a JPEG image with an image capture size that could be obtained is displayed. Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.

•When in full screen display, click&centering and zoom are not available.

•When a video (H.265/ H.264/ MJPEG) is selected from the “Refresh interval” pull-down menu, a different video from the setting may be displayed subject to the connected camera settings.

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1.2 Monitor images on a cellular phone/mobile terminal

1.2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest image.

IMPORTANT

•When the authentication window is displayed, enter the user name and password.

To enhance the security, it is recommended to change the password periodically. (®page 137)

•If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen correctly.

•When “VGA”, “QVGA”, “640x360”, or “320x180” is not selected for either one of “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [Image] tab, images cannot be viewed from cellular phones.

•Audio is not supported for cellular phones.

Note

•It is necessary to configure the network settings of the cellular phone in advance to connect to the Internet and monitor images from the camera. (®page 148)

•When “Auto” is selected for “Menu language”, the screen is displayed in English. If you want the screen to be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Menu language”. (®page 58)

For further information about compatible devices, refer to our website (https://security.panasonic.com/support/info/ <Control No.: C0108>).

1.Access to “http://IP address/mobile”*1 or “http://Host name registered in the DDNS server/mobile” using a cellular phone.

→ Images from the camera will be displayed.

Refresh control

Press the dial key “5” or the [Manual Refresh] button to refresh the camera images.

Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.

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When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.

IMPORTANT

•Transmission will be periodically performed when “Auto Refresh” is selected for the camera image. Confirm the contract plan of the cellular phone in use before using this function.

•Depending on the cellular phone in use, “Auto Refresh” may be unavailable.

Resolution control

Changes the image capture size by pressing the dial key “0”.

•Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and 640x480.

•Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default) and 640x360.

Note

•Some cellular phones cannot change the image capture size even when resolution is changed by resolution control.

•Depending on the image capture size selected for “JPEG(1)”, “JPEG(2)” or “JPEG(3)”, “Resolution” may not be able to be used.

•When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/ mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

•When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page, enter as follows.

“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

•When the authentication window is displayed, enter the user name of an administrator or user and password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

•Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®page 85) may sometimes solve this problem.

•Depending on the cellular phone in use or its contract plan, it may be impossible to access.

•The operations menu displayed on the mobile telephone screen may not be displayed depending on the user rights and access level of the accessing user. To display the operations menu, it is necessary to set the user rights and access level (“User auth.” in “User mng.”). (®page 137)

*1	IP address is the global WAN IP address of the router that can be accessed via the Internet.

1.2.2 Monitor images on a mobile terminal (including smartphones)

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display the latest image.

The compatible mobile terminals are shown as follows. (As of October, 2018)

–iPad, iPhone (iOS 4.2.1 or later)

–Android™ mobile terminals

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, and a JPEG format image is displayed by the standard browser.

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For further information about compatible devices, refer to our website (https://security.panasonic.com/support/info/ <Control No.: C0108>)

IMPORTANT

•When the authentication window is displayed, enter the user name and password.

To enhance the security, it is recommended to change the password periodically. (®page 137)

Note

•It is necessary to configure the network settings of the mobile terminal in advance to connect to the Internet and monitor images from the camera. (®page 148)

1.Access to “http://IP address/cam”*1 or “http://Host name registered in the DDNS server/cam”*2 using a mobile terminal.

→ Images from the camera will be displayed.

Live images area

Displays images from the camera.

Operation buttons area

Buttons to operate functions are displayed.

Note

•The operations button displayed on the mobile terminal screen may not be available depending on the user rights and access level of the accessing user. To display the operations button, it is necessary to set the user rights and access level (“User auth.” in “User mng.”). (®page 137)

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2. Click the button of the function that you want to operate.

Resolution control

The resolution can be changed by selecting a resolution setting from the buttons.

Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [Image] tab.

Note

•You can change the image size displayed on the mobile terminal by accessing the following addresses.

–Large display: http://IP address/cam/dl

–Medium display: http://IP address/cam/dm

–Small display: http://IP address/cam/ds

•When the resolution is changed by the resolution control, the displayed resolution changes but the image size remains the same.

•When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/ cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam”*2.

•When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page, enter as follows.

“https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam”

•When the authentication window is displayed, enter the user name of an administrator or user and password. Depending on the mobile terminal in use, password entry may be required each time the screen is switched.

•It is impossible to receive audio using a mobile terminal.

•Depending on the mobile terminal in use, larger size images may not be displayed. In this case, selecting a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®page 85) may sometimes solve this problem.

•Depending on the mobile terminal in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.

Only when accessing the camera via the Internet.

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1.3 Record images on the SD memory card manually

Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. (®page 70)

It is possible to select “JPEG(1)”, “JPEG(2)”, “JPEG(3)”, “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” on “Recording format” of the setup menu. (®page 69) When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, still image data are recorded. When “Stream(1)”, “Stream(2)”, “Stream(3)”, or “Stream(4)” is selected, video data are recorded.

Images recorded on the SD memory card can be copied onto the PC. (®page 80) 1. Display the “Live” page. (®page 9)

2.Click the [Rec. on SD] button.

→ The SD recording window will open.

3.Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red (®page 11) while images are being recorded on the SD memory card.

The image saving interval can be configured on the [SD memory card] tab of the “Basic” page. (®page 65)

4.Click the [Stop] button to stop saving images on the SD memory card. ® The SD recording status indicator will turn off.

5.Click the [Close] button to close the window.

Note

•Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 80).

The destination to save image data is a fixed directory on Drive B (®page 230).

•When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may not start. In this case, click the [Start] button again.

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1.4 Action at an alarm occurrence

The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.

1.4.1 Alarm type

• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”.

• Audio detection alarm: When the configured audio detection level is exceeded, the alarm action will be performed.

• Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed.

1.4.2 Action at an alarm occurrence

Display the alarm occurrence indication button on the “Live” page

The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence. (®page 11)

IMPORTANT

•When “Polling(30s)” is selected for “Status update mode” (®page 58), the Alarm occurrence indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm occurrence.

Save images on the SD memory card

When an alarm occurs, images (JPEG/H.265/H.264) will be saved on the SD memory card. The settings to save images on the SD memory card can be configured on the [SD memory card] tab (®page 65) of the “Basic” page and the [Alarm] tab of the “Alarm” page. (®page 120)

Transmit an image onto a server automatically

An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings required to transmit an alarm image to a server can be configured in the “Alarm image” section on the [Alarm] tab of the “Alarm” page (®page 120) and the [Advanced] tab of the “Network” page (®page 157).

Notify of alarm occurrences by E-mail

Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be configured in the “Alarm E-mail notification” section on the [Alarm] tab of the “Alarm” page (®page 120) and the [Advanced] tab of the “Network” page (®page 153).

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Notify of alarm occurrences to the designated addresses (Panasonic alarm protocol notification)

This function is available only when a Panasonic device, such as the network disk recorder, is connected to the system. When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the “Panasonic alarm protocol notification” section of the [Notification] tab of the “Alarm” page. (®page 133)

Notify of alarm occurrences to the designated HTTP server (HTTP alarm notification)

Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance. Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers with alarm notifications can be specified. The settings for HTTP alarm notification can be configured on the [Notification] tab of the “Alarm” page. (®page 135)

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1.5 Transmit images onto an FTP server

Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.

IMPORTANT

•When using this function, set the user name and the password to access the FTP server to restrict users who can log into the FTP server.

1.5.1Transmit an alarm image at an alarm occurrence (Alarm image transmission)

An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an FTP server, it is necessary to configure the settings in advance.

FTP server settings and settings relating to alarm image transmission can be configured in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 157) Settings can also be configured from the “Alarm image FTP transmission” settings of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 120)

Note

•Depending on the network traffic, the number of the transmitted images may not reach the set number of images to be transmitted.

•Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on the SD memory card. However, images that fail to be transmitted with the FTP periodic image transmission will be saved.

When “On” is selected for both the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting (®page 158), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if there is continuous retransmission due to network problems or other factors, periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card.

1.5.2Transmit images at a designated interval or period (FTP periodic image transmission)

Images can be transmitted at a designated interval or period. To transmit images at a designated interval or period, it is necessary to configure the settings in advance.

FTP server settings and settings relating to FTP periodic transmission image transmission can be configured in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 157)

When using FTP periodic image transmission, it is necessary to configure the schedule settings of FTP periodic image transmission on the [Schedule] tab of the “Schedule” page.

Configure the schedule settings of the FTP periodic image transmission on the “Schedule” page. (®page 196)

Note

•Depending on the line speed or the traffic, images may not be transmitted at the designated interval.

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image transmission function. Therefore, images may not be transmitted at the interval designated on the “FTP periodic image transmission” setting.

1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function

Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 65)

To use the SD memory backup function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 159) and “FTP periodic image transmission error” for “Save trigger” of “Recording stream 1” (®page 70).

Note

•When “On” is selected for both the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting (®page 157), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if there is continuous retransmission due to network problems or other factors, periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card.

IMPORTANT

•We make no guarantee for any damages of files on the SD memory card incurred by malfunction or error occurrence in files saved in the SD memory card regardless of what the cause may be.

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1.6 Display the log list

The history of various logs will be displayed in list form.

•Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed.

•Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the schedule, and the image recording period will be displayed.

•FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be displayed.

1. Display the “Live” page.

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2.Click the [Log/Play] button.

→ The log list will be displayed in a newly opened window (log list window).

IMPORTANT

•Only a single user can operate the log list window. Other users cannot access the log list window.

Time

Displays the time period of the data recorded on the SD memory card.

Event

Select a log type to display on the log list.

•All: All logs will be displayed.

•Select: Only the logs of the selected log type will be displayed.

–Alarm log: The log when an alarm is detected will be displayed.

–Manual/Schedule log: Manual and Schedule logs will be displayed.

–FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be displayed.

•Default: All

Note

•When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording stream 1”, the FTP trans. error log will be displayed.

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Recording time

Configure the time period of logs displayed on the log list.

•From: Configure the starting period of logs displayed on the log list.

–First recording: Displays from the first log recorded on the SD memory card.

–Today: Displays the logs recorded today.

–Yesterday: Displays the logs recorded from yesterday to the present day.

–Last 7 days: Displays the logs recorded from 6 days ago to the present day.

–Last 30 days: Displays the logs recorded from 29 days ago to the present day.

–Date/time: Displays the logs recorded from the entered date and time on “Date/time” box.

•To: Configure the ending period of logs displayed on the log list when “First recording” or “Date/time” is selected for “From”.

–Last recording: Displays until the last log recorded on the SD memory card.

–Date/time: Displays the logs recorded until the entered date and time on “Date/time” box.

[Search] button

Searches for logs according to the conditions specified in “Event” and “Recording time”. The search result will be displayed on the log list.

Log list

Displays the log search results.

You can play back recorded data by clicking on the time or duration of the recorded data displayed under [Time & date] and [Duration].

• (Top) button: Click this button to display the log listed at the top.

• (Prev. page) button: Click this button to display the previous page of the log list.

• (Next page) button: Click this button to display the next page of the log list.

• (Last) button: Click this button to display the log listed at the bottom.

•[Time & date]: Time and date when each log has been recorded will be displayed.

Note

•When “Off” is selected for “Time display format”, the alarm occurrence times are displayed in 24 hour time format.

•The recording timing of logs is as follows.

–Alarm log: Alarm occurrence time and date will be filed as a log.

–Manual/Schedule log: Time and date when recording of images onto the SD memory card started manually or during the period of the schedule will be filed as a log. When images are recorded sequentially, if “JPEG” is selected for “Recording format”, logs will be filed on the hour every hour (12:00, 1:00, 2:00, etc.). If “Stream” is selected for “Recording format”, logs will be filed every hour from the time when recording starts.

–FTP trans. error log: Logs will be filed every one hour.

•[Duration]: Displays the period of time that the data has been recorded on the SD memory card.

Note

•The difference between the recording end time and recording start time of the image is calculated by rounding off to the nearest tenth of a second. For this reason, when only 1 JPEG image is saved, 00:00:00 is displayed for the duration.

•[Event]: The event type will be displayed.

–MN/SC: Log by “Manual/Schedule”

–VMD: Alarm by VMD alarm

–AUD: Alarm by audio detection alarm

–COM: Alarm by command alarm

–FTP: Logs saved from FTP periodic image transmission errors

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•[SD memory card]: Available capacity and the original capacity of the SD memory card will be displayed.

• (Delete) button: Deletes log lists from all pages. When logs are searched for, only the searched logs are deleted. Images associated with deleted logs will also be deleted.

IMPORTANT

•If there are many recorded data files on the SD memory card, it may take time to delete all of them. (For example, when the total size is 1 GB, it may take about 1 hour to delete the files.) In this case, format the SD memory card. However, please note that formatting will delete all of the files on the SD memory card.

•In the process of the deletion, “Alarm” and “Manual/Schedule” cannot be operated.

•Do not turn off the power of the camera until the deletion is complete. When the power of the camera is turned off in the process of the deletion, some images may remain on the SD memory card. In this case, click the button on the same log list window used to delete the logs.

• (Download) button: Click this button to download all logs of the selected log list onto the PC.

Note

•The following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows.

After registration, close the web browser, and then access the camera again.

•Up to 50,000 logs will be downloaded to the SD memory card. When more than 50,000 logs are filed, the older logs will be overwritten by the newer logs. In this case, the oldest log is the first to be overwritten.

If there are many logs, it may take time to download the logs.

• (Close) button: Click this button to close the log list window.

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