Netgear WAX610, WAX610Y User manual

Name: Netgear WAX610
Brand: Netgear
SKU: 8222564
Rating: 5 (4 reviews)

5 (4)

User Manual

Insight Managed WiFi 6 AX1800 Dual Band Access Point

Models

WAX610, indoor model WAX610Y, outdoor model

NETGEAR, Inc.

350 E. Plumeria DriveAugust 2020 San Jose, CA 95134, USA202-12099-01

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Support and Community

Visit netgear.com/support to get your questions answered and access the latest downloads.

You can also check out our NETGEAR Community for helpful advice at community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

Do not use model WAX610 outdoors. The PoE port of model WAX610 is intended for intra building connection only.

Trademarks

Revision History

CommentsPublish DatePublication Part

Number

We added model WAX610Y, which is an outdoor model.August 2020202-12099-01

First publication.July 2020202-12098-01

Chapter 1 Introduction

About NETGEAR Insight......................................................................9

Additional documentation...................................................................9

Chapter 2 Hardware Overview Indoor Model WAX610

Unpack indoor model WAX610.......................................................11

Top panel with LEDs, indoor model WAX610................................11

Hardware interfaces indoor model WAX610..................................14

Product label indoor model WAX610.............................................15

Safety instructions and warnings for an indoor access point........16

Chapter 3 Hardware Overview Outdoor Model WAX610Y

Unpack model outdoor model WAX610Y......................................19

Side panel with LEDs, outdoor model WAX610Y..........................19

Hardware interfaces outdoor model WAX610Y.............................21

Product label outdoor model WAX610Y.........................................22

Safety instructions and warnings for an outdoor access point.....23

Chapter 4 Install the Access Point in Your Network and Access It for Initial Configuration

Position your access point for best performance...........................26

Set up and connect the access point to your network...................27

Set up and connect indoor model WAX610 to your network...27 Set up and connect outdoor model WAX610Y to your

network............................................................................................28

Connect to the access point for initial configuration.....................30

Connect over WiFi using the NETGEAR Insight app.................31 Connect over the Internet using the NETGEAR Insight Cloud

portal...............................................................................................32 Connect over WiFi to the local browser UI for initial

configuration..................................................................................33 Connect over the LAN to the local browser UI for initial

configuration..................................................................................37 Configure indoor model WAX610 offline using a directly connected

computer.............................................................................................42

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Chapter 5 Install the Access Point in an Insight Instant Mesh WiFi Network

What are a root access point and an extender access point?......50

What is an Insight Instant Mesh WiFi network?...............................52 Requirements for placing an extender access point in a mesh WiFi

network................................................................................................53 Install the NETGEAR Insight app to manage an Insight Instant Mesh

WiFi network.......................................................................................54 Connect the access point as an extender to a root access point..54 Connect over the Internet using the NETGEAR Insight Cloud

portal....................................................................................................58

Chapter 6 Manage the Basic WiFi Features

Set up an open or secure WiFi network..........................................60

View or change the settings of a WiFi network...............................67 Disable or enable a WiFi network or set up a WiFi activity

schedule..............................................................................................68

Remove a WiFi network.....................................................................70 Change the authentication and encryption for a WiFi network....70

Hide or broadcast the SSID for a WiFi network..............................74

Enable or disable client isolation for a WiFi network.....................75 Enable or disable band steering with 802.11k RRM and 802.11v

WiFi network management...............................................................76

Change the VLAN ID for a WiFi network.........................................78

Enable or disable PMF for a WiFi network......................................79

Enable or disable URL tracking for a WiFi network........................80 Change the format of the DHCP offer messages in a WiFi

network................................................................................................81

Select a MAC ACL for a WiFi network..............................................82

Set bandwidth rate limits for a WiFi network..................................84

Chapter 7 Manage the Basic Radio Features

Manage the basic WiFi settings for the radios................................87

Turn a radio on or off.........................................................................90

Change the WiFi mode for a radio...................................................91

Change the channel width for a radio.............................................93

Change the guard interval for a radio.............................................95

Change the output power for a radio..............................................96

Change the channel for a radio........................................................97

Manage Quality of Service for a WiFi radio.....................................98

Chapter 8 Set Up and Manage a Captive Portal

Set up a click-through captive portal for a WiFi network............101

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Set up an external captive portal for a WiFi network...................104

Set up a Facebook Wi-Fi captive portal for a WiFi network........110

Unregister the access point from Facebook Wi-Fi.......................111

Chapter 9 Manage Access and Security

Block specific URLs and keywords for Internet access................114

Manage user accounts.....................................................................116

Add a user account......................................................................116

Change the time-out period for a user session.......................117

Change the settings for a user account....................................118

Remove a user account...............................................................119

Manage local MAC access control lists.........................................120

Manually set up a MAC access control List...............................121

Import an existing MAC access control list..............................124

Manage neighbor AP detection.....................................................127

Enable neighbor access point detection and move access points

to the Known AP List....................................................................128

Import an existing neighbor access point list in the Known AP

List..................................................................................................130

Set up RADIUS servers.....................................................................133

Chapter 10 Manage the Local Area Network and IP Settings

Disable the DHCP client and specify a fixed IP address..............137

Enable the DHCP client...................................................................138

Set the 802.1Q VLAN and management VLAN............................140

Specify an existing domain name..................................................141

Enable or disable Spanning Tree Protocol...................................143

Enable or disable the network integrity check function..............144

Enable or disable IGMP snooping.................................................145

Enable or disable Ethernet LLDP....................................................146

Enable or disable UPnP...................................................................147

Chapter 11 Manage and Maintain the Access Point

Change the management mode to NETGEAR Insight or

Web-browser....................................................................................150

Change the country or region of operation..................................152

Change the admin user account password..................................153

Change the system name................................................................154

Specify a custom NTP server...........................................................155

Set the time zone..............................................................................156

Manage the syslog settings.............................................................157

Manage the firmware of the access point.....................................158

Check for new firmware and upgrade the access point.........159

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Manually download firmware and upgrade the access point.160

Revert to the backup firmware...................................................162

Use an SFTP server to upgrade the access point....................163

Manage the configuration file of the access point.......................164

Back up the access point configuration....................................164

Restore the access point configuration.....................................166

Reboot the access point from the local browser UI.....................167

Schedule the access point to reboot.............................................168

Return the access point to its factory default settings.................169

Use the Reset button to reset indoor model WAX610...........170

Use the Reset button to reset outdoor model WAX610Y......171

Use the local browser UI to reset the access point..................172

Enable or disable Secure Shell.......................................................173

Enable SNMP and manage the SNMP settings............................174

Manage the LEDs.............................................................................175

Chapter 12 Monitor the Access Point and the Network

View the access point Internet, IP, and system settings..............178

View the WiFi radio settings............................................................181

View unknown and known neighbor access points.....................184 View client distribution, connected clients, and client trends....186 View WiFi and Ethernet traffic, traffic and ARP statistics, and channel

utilization...........................................................................................189

View or download tracked URLs.....................................................191

View, save, download, or clear the logs........................................193

View a WiFi bridge connection.......................................................195

View alarms and notifications.........................................................196

Chapter 13 Set up a WiFi Bridge

WiFi base station, WiFi repeater, and WiFi bridge requirements.199

Set up a WiFi bridge between access points................................200

Chapter 14 Manage the Advanced Radio Features

Manage the advanced WiFi settings for the radios.....................204

Manage the maximum number of clients for a radio..................207

Manage the broadcast and multicast settings for a radio...........208

Manage sticky clients.......................................................................210

Manage load balancing for the radios..........................................211

Manage the ARP proxy....................................................................214

Manage the amount of broadcast traffic.......................................215

Chapter 15 Diagnostics and Troubleshooting

Perform a ping test...........................................................................218

Check the Internet speed................................................................219

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Quick tips for WiFi troubleshooting...............................................220

Troubleshoot with the LEDs............................................................221

Power/Cloud LED remains off....................................................222

Power/Cloud LED remains solid amber...................................223

Power/Cloud LED is blinking amber slowly, continuously.....223

The access point functions as a PoE PD and the Power/Cloud

LED remains solid amber............................................................224

Power/Cloud LED does not light blue in the NETGEAR Insight

management mode.....................................................................224

Power/Cloud LED does not stop blinking amber, green, and

blue................................................................................................225

2.4G or 5G WLAN LED is off.......................................................226 The extender access point and root access point cannot

connect..............................................................................................226

Troubleshoot WiFi connectivity......................................................228

Troubleshoot Internet browsing.....................................................229 You cannot log in to the access point over a LAN connection....229

Changes are not saved....................................................................230 You enter the wrong password and can no longer log in to the

access point.......................................................................................230

Troubleshoot your network using the ping utility........................231

Test the LAN path to your access point....................................232

Test the path from your computer to a remote device...........232

Appendix A Mount Indoor Model WAX610 to a Wall or Ceiling

Mount indoor model WAX610 to a wall........................................235

Mount indoor model WAX610 to a solid ceiling..........................236

Mount indoor model WAX610 to a T-bar.....................................238

Appendix B Mount Outdoor Model WAX610Y to a Wall or Pole

Mount outdoor model WAX610Y to a wall...................................242

Mount outdoor model WAX610Y to a pole..................................243

Appendix C Factory Default Settings and Technical Specifications

Factory default settings...................................................................247

Technical specifications indoor model WAX610.........................251

Technical specifications outdoor model WAX610Y....................253

Introduction

This manual is for the following NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point models:

WAX610. NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point for

• indoor use.

WAX610Y. NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point for

• outdoor use.

Models WAX610 and WAX610Y, in this manual referred to as the access point, support IEEE 802.11ax, four streams of WiFi 6, and dual-band concurrent operation at 2.4 GHz and 5 GHz with a combined throughput of 1800 Mbps (600 Mbps at 2.4 GHz and 1200 Mbps at 5 GHz).

The access point functions as a Power over Ethernet plus (PoE+) powered device (PD) in an existing network connected to a PoE+ switch. Model WAX610 supports an optional power adapter for connection to a regular switch. The PoE+ Ethernet port supports a high speed up to 2.5 Gbps.

This chapter contains the following sections:

• About NETGEAR Insight

• Additional documentation

Note: For more information about the topics that are covered in this manual, visit the support website at netgear.com/support/.

Note: Firmware updates with new features and bug fixes are made available from time to time at netgear.com/support/download/. You can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this manual, you might need to update the firmware.

Note: In this manual, WiFi network means the same as SSID (service set identifier or WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network we mean an individual SSID or VAP.

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

About NETGEAR Insight

The access point supports the NETGEAR Insight app, which lets you set up and manage the access point from your iOS or Android mobile device and connects to the Insight cloud-based management platform. For Insight Premium or Insight Pro subscribers, the access point also supports the Insight Cloud portal, which is the website that provides access to the Insight cloud-based management platform.

This user manual describes the local browser user interface (UI). For more information about NETGEAR Insight, visit insight.netgear.com and see the NETGEAR knowledge base at netgear.com/support/product/insight.aspx.

If you install the access point as a NETGEAR Insight managed device, the settings for features that you can manage through the Insight app and Insight Cloud portal are masked out in the local browser UI. However, using the local browser UI, you can still manage the settings for certain features that are not yet supported in Insight. For more information, visit the NETGEAR knowledge base at netgear.com/support/product/insight.aspx and search for What is Hybrid Management Mode.

Additional documentation

The following documents are available at netgear.com/support/download/:

Installation guide

•

Data sheet

•

For information about the NETGEAR Insight app and the Insight Cloud portal, visit insight.netgear.com and see the NETGEAR knowledge base at netgear.com/support/product/insight.aspx.

User Manual9Introduction

Hardware Overview Indoor Model WAX610

The NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point Model WAX610 is an indoor access point.

The chapter contains the following sections:

• Unpack indoor model WAX610

• Top panel with LEDs, indoor model WAX610

• Hardware interfaces indoor model WAX610

• Product label indoor model WAX610

• Safety instructions and warnings for an indoor access point

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Unpack indoor model WAX610

The package contains the following items:

WAX610 access point

•

Mounting bracket with screw holes for mounting to a solid ceiling or 15/16 in.

• (23.8 mm) T-bar

Mounting bracket without screw holes for mounting to a 9/16 in. (14.3 mm) T-bar

•

Two screws and anchors for ceiling mounting or wall-mounting

•

Screw placement guide

•

Installation guide

•

Note: Depending on the product ordered, the package might not include a power adapter. You power up the access point by connecting it to a PoE+ switch. If you ordered a package without a power adapter, you can still order a power adapter as an option.

For information about the mounting options, see Mount Indoor Model WAX610 to a Wall or Ceiling on page 234.

Top panel with LEDs, indoor model WAX610

The LEDs that provide the status of the access point are located on the top panel of the access point.

Figure 1. Top panel with LEDs, indoor model WAX610

Model WAX610

User Manual11Hardware Overview Indoor

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Table 1. LED descriptions indoor model WAX610

DescriptionColorLED Icon

Power/Cloud LED

Solid amber initially and then blinking amber slowly. The access point is starting or in the process of getting an IP address.

Solid green. The access point started up and functions either as a standalone access point or as an Insight discovered access point that is not connected to the Insight cloud-based management platform.

Solid blue. The access point functions in Insight mode and is connected to the Insight cloud-based management platform.

Blinking amber fast. The access point is updating firmware or is being reset to factory default settings.

Blinking multicolor. The access point is functioning in extender mode and the mesh setup is in progress.

Solid amber during operation. The PoE power that the access point received is not at the 802.3at (PoE+) level.

Off. No power is supplied to the access point.

Solid green. A 2.5 Gbps Ethernet link is detected on the LAN port.LAN LED

Model WAX610

Blinking green. 2.5 Gbps traffic activity is detected on the LAN port.

Solid amber. An Ethernet link at a speed lower than 2.5 Gbps is

detected on the LAN port.

Blinking amber. Traffic activity at a speed lower than 2.5 Gbps is detected on the LAN port.

Off. Either no powered-on Ethernet device is connected to the LAN port, or, if a powered-on Ethernet device is connected, no Ethernet link is detected.

User Manual12Hardware Overview Indoor

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Table 1. LED descriptions indoor model WAX610 (Continued)

DescriptionColorLED Icon

2.4G WLAN LED

Solid green. The 2.4 GHz WiFi radio is on but no clients are connected.

Solid blue. One or more WLAN clients are connected to the 2.4 GHz WiFi radio.

Blinking blue. Traffic is detected on the 2.4 GHz WiFi radio.

Off. The 2.4 GHz WiFi radio is off.

Solid green. The 5 GHz WiFi radio is on but no clients are connected.5G WLAN LED

Solid blue. One or more WLAN clients are connected to the 5 GHz

WiFi radio.

Blinking blue. Traffic is detected on the 5 GHz WiFi radio.

Off. The 5 GHz WiFi radio is off.

Note: For information about troubleshooting with the LEDs, see Troubleshoot with the

LEDs on page 221.

Model WAX610

User Manual13Hardware Overview Indoor

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Hardware interfaces indoor model WAX610

The bottom panel of the access point has a LAN/PoE+ port, Reset button, and DC power connector for an optional power adapter.

Figure 2. Hardware interfaces of indoor model WAX610

The bottom panel contains the following components:

Reset button. You can use the Reset button to restart the access point or to reset

• the access point to its factory default settings. To restart the access point, press the

Reset button for about two seconds. Pressing the Reset for 10 seconds or longer resets the access point to factory default settings.

Note: If you added the access point to a NETGEAR Insight network location, you must first use the Insight app or Insight Cloud portal to remove the access point from your Insight network location before the factory default settings function of the Reset button is available. For more information, see Use the Reset button to reset indoor model WAX610 on page 170.

User Manual14Hardware Overview Indoor

Model WAX610

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

LAN/PoE+ port. You can use the LAN/PoE+ Gigabit Ethernet RJ-45 LAN port to

• connect the access point to a PoE+ switch, or if you use an optional power adapter, to a non-PoE switch. The LAN/PoE+ port supports Ethernet speeds up to 2.5 Gbps when connected to

2.5 Gbps equipment. Your Internet connection, modem, and switch all need to support a speed of 2.5 Gbps. If one of these components supports only 1 Gbps (which is a common speed), the access point LAN/PoE+ connection functions at 1 Gbps. For more information about the LAN/PoE+ port connection, see Set up and connect indoor model WAX610 to your network on page 27.

DC power connector. If you do not use a PoE+ switch to provide power to the access

• point, connect an optional power adapter to the DC power connector.

Note: The back panel provides a Kensington lock slot for an optional security cable.

Product label indoor model WAX610

The product label of the access point shows the QR code, serial number, MAC address, default WiFi network name (SSID), and network key (password) of the access point.

Figure 3. Product label indoor model WAX610

Model WAX610

User Manual15Hardware Overview Indoor

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Safety instructions and warnings for an indoor access point

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions:

This product is designed for indoor use only in a temperature-controlled and

• humidity-controlled environment. Note the following:

For more information about the environment in which this product must operate, see the environmental specifications in the appendix or the data sheet.

If you want to connect the product over an Ethernet cable to a device located outdoors, the outdoor device must be properly grounded and surge protected, and you must install an Ethernet surge protector inline between the indoor product and the outdoor device. Failure to do so can damage the product.

Before connecting the product to outdoor cables or wired outdoor devices, see https://kb.netgear.com/000057103 for additional safety and warranty information.

Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.

Do not service the product except as explained in your product documentation.

• Some devices should never be opened.

If any of the following conditions occur, unplug the product from its power source,

• and then replace the part or contact your trained service provider:

- Depending on your product, the power adapter, power adapter cable, power

adapter plug, or PoE Ethernet cable is damaged.

An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

The product does not operate correctly when you follow the operating instructions.

Keep the product away from radiators and heat sources. Also, do not block cooling

• vents.

User Manual16Hardware Overview Indoor

Model WAX610

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Do not spill food or liquids on your product components, and never operate the

• product in a wet environment. If the product gets wet, see the appropriate section in your troubleshooting guide, or contact your trained service provider.

Do not push any objects into the openings of your product. Doing so can cause fire

• or electric shock by shorting out interior components.

Use the product only with approved equipment.

•

If applicable to your product, allow the product to cool before removing covers or

• touching internal components.

Be sure that devices that are attached over Ethernet cables are electrically rated to

• operate with the power available in your location.

Depending on your product, use only the supplied power adapter or an Ethernet

• cable that provides PoE.

If your product uses a power adapter:

If you were not provided with a power adapter, contact your local NETGEAR reseller.

The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label.

To help prevent electric shock, plug any system and peripheral power cables into

• properly grounded power outlets.

If applicable to your product, the peripheral power cables are equipped with

• three-prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.

Observe extension cable and power strip ratings. Make sure that the total ampere

• rating of all products plugged into the extension cable or power strip does not

exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

To help protect your system from sudden, transient increases and decreases in

• electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

Position system cables, power adapter cables, and PoE Ethernet cables carefully.

• Route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.

Do not modify power adapters, power adapter cables, or plugs. Consult a licensed

• electrician or your power company for site modifications.

Always follow your local and national wiring rules.

•

User Manual17Hardware Overview Indoor

Model WAX610

Hardware Overview Outdoor Model WAX610Y

The NETGEAR Insight Managed WiFi 6 AX1800 Dual Band Access Point Model WAX610Y is an outdoor access point.

Tems of Use: This device must be professionally installed. It is the installer’s responsibility to follow local country regulations including operations within legal frequency channels, output power and DFS requirements. Vendor or Reseller or Distributor is not responsible for illegal wireless operations. Please see Device’s Terms and Conditions for more details.

The chapter contains the following sections:

• Unpack model outdoor model WAX610Y

• Side panel with LEDs, outdoor model WAX610Y

• Hardware interfaces outdoor model WAX610Y

• Product label outdoor model WAX610Y

• Safety instructions and warnings for an outdoor access point

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Unpack model outdoor model WAX610Y

The package contains the following items:

WAX610Y access point

•

Pole mounting strap

•

Wall-mount screws and anchors

•

Screw placement guide

•

Installation guide

•

Note: A power adapter is not supported for this model. You power up the access point by connecting it to a PoE+ switch.

For information about the mounting options, see Mount Outdoor Model WAX610Y to a Wall or Pole on page 241.

Side panel with LEDs, outdoor model WAX610Y

The LEDs that provide the status of the access point are located on the right side panel of the access point.

Figure 4. Side panel with LEDs, outdoor model WAX610Y

Model WAX610Y

User Manual19Hardware Overview Outdoor

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Table 2. LED descriptions outdoor model WAX610Y

DescriptionColorLED Icon

Power/Cloud LED

Solid amber initially and then blinking amber slowly. The access point is starting or in the process of getting an IP address.

Solid blue. The access point functions in Insight mode and is connected to the Insight cloud-based management platform.

Blinking amber fast. The access point is updating firmware or is being reset to factory default settings.

Blinking multicolor. The access point is functioning in extender mode and the mesh setup is in progress.

Solid amber during operation. The PoE power that the access point received is not at the 802.3at (PoE+) level.

Off. No power is supplied to the access point.

Solid green. A 2.5 Gbps Ethernet link is detected on the LAN port.LAN LED

Blinking green. 2.5 Gbps traffic activity is detected on the LAN port.

Solid amber. An Ethernet link at a speed lower than 2.5 Gbps is

detected on the LAN port.

2.4G WLAN LED

Model WAX610Y

Blinking amber. Traffic activity at a speed lower than 2.5 Gbps is detected on the LAN port.

Off. Either no powered-on Ethernet device is connected to the LAN port, or, if a powered-on Ethernet device is connected, no Ethernet link is detected.

Solid green. The 2.4 GHz WiFi radio is on but no clients are connected.

Solid blue. One or more WLAN clients are connected to the 2.4 GHz WiFi radio.

Blinking blue. Traffic is detected on the 2.4 GHz WiFi radio.

Off. The 2.4 GHz WiFi radio is off.

User Manual20Hardware Overview Outdoor

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Table 2. LED descriptions outdoor model WAX610Y (Continued)

DescriptionColorLED Icon

Solid green. The 5 GHz WiFi radio is on but no clients are connected.5G WLAN LED

Solid blue. One or more WLAN clients are connected to the 5 GHz

WiFi radio.

Blinking blue. Traffic is detected on the 5 GHz WiFi radio.

Off. The 5 GHz WiFi radio is off.

Note: For information about troubleshooting with the LEDs, see Troubleshoot with the

LEDs on page 221.

Hardware interfaces outdoor model WAX610Y

Use the latch on the front of the access point to open the cover. Carefully pull the latch toward you and pull the cover downward so that it slides out of the enclosure. On the bottom panel of the access point, the LAN/PoE+ port and Reset button are now accessible.

Figure 5. Hardware interfaces outdoor model WAX610Y

Note: The access point does not provide a power connector, nor requires a power adapter. You power up the access point only by connecting an Ethernet cable to a PoE+ switch.

User Manual21Hardware Overview Outdoor

Model WAX610Y

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

The bottom panel contains the following components:

Reset button. You can use the Reset button to restart the access point or to reset

• the access point to its factory default settings. To restart the access point, press the

Reset button for about two seconds. Pressing the Reset for 10 seconds or longer resets the access point to factory default settings.

LAN/PoE+ port. You must use the LAN/PoE+ Gigabit Ethernet RJ-45 LAN port to

• connect the access point to a PoE+ switch.

CAUTION: If you use a PoE+ switch that is located indoors, you must use a PoE+

Ethernet surge protector (not supplied) on the cable from the switch to the access point located outdoors.

The LAN/PoE+ port supports Ethernet speeds up to 2.5 Gbps when connected to

Product label outdoor model WAX610Y

The product label of the access point shows the QR code, serial number, MAC address, default WiFi network name (SSID), and network key (password) of the access point.

Figure 6. Product label outdoor model WAX610Y

Model WAX610Y

User Manual22Hardware Overview Outdoor

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Safety instructions and warnings for an outdoor access point

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions:

This product is designed for outdoor use. Note the following:

•

For information about the environment in which this product must operate, see the environmental specifications in the appendix or the data sheet.

If you connect the product over an Ethernet cable to a device located indoors, you must install an Ethernet surge protector inline between the product and the indoor device. Failure to do so can damage the product.

Before connecting the product to indoor cables or wired indoor devices, see https://kb.netgear.com/000057103 for additional safety and warranty information.

Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.

Do not service the product except as explained in your product documentation.

• Some devices should never be opened.

If any of the following conditions occur, unplug the product from its power source,

• and then replace the part or contact your trained service provider:

- Depending on your product, the power adapter, power adapter cable, power

adapter plug, or PoE Ethernet cable is damaged.

An object fell into the product.

- The product was dropped or damaged.

The product does not operate correctly when you follow the operating instructions.

Operate the product with its cover closed so that moisture and insects cannot get

• inside the product.

Make sure that the product is not installed in an area that could be flooded or be

• subject to a heavy water spray, for example from a hosepipe.

Keep the product away from heat sources. Do not install the product at a location

• where it is continuously exposed to direct sunlight. Also, do not block cooling vents.

User Manual23Hardware Overview Outdoor

Model WAX610Y

Insight Managed WiFi 6 AX1800 Dual Band Access Point Models WAX610 and WAX610Y

Do not paint the product.

•

Do not push any objects into the openings of your product. Doing so can cause fire

• or electric shock by shorting out interior components.

Use the product only with approved equipment.

•

If applicable to your product, allow the product to cool before removing covers or

• touching internal components.

Be sure that devices that are attached over Ethernet cables are electrically rated to

• operate with the power available in your location.

Depending on your product, use only the supplied power adapter or, if you use PoE,

• an Ethernet cable on which an inline Ethernet surge protector is installed. If your product uses a power adapter: