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N300 WiFi Router
Model WNR2000v5
User Manual
August 2014 202-11381-01
350 East Plumeria Drive
San Jose, CA 95134
USA
N300 WiFi Router
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.
© NETGEAR, Inc. All rights reserved.
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Contents
Chapter 1 Hardware Setup
Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2 Connect to the Network and Access the Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 3 Specify Initial Settings
Use the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Specify an Internet Connection Without a Login. . . . . . . . . . . . . . . . . . . . . . . 16 Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . . . . . . . 17 Specify IPv6 Internet Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Use Auto Detect for an IPv6 Internet Connection. . . . . . . . . . . . . . . . . . . . . . 20 Use Auto Config for an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . 22 Set Up a 6to4 Tunnel IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . . 23 Set Up a Pass Through IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . 25 Set Up a Fixed IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Set Up a DHCP IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Set Up a PPPoE IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 4 Optimize Performance
Prioritize Internet Traffic with Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . 33 Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Optimize Internet Streaming with QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Add QoS Rules by Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Add a QoS Rule by Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Edit a QoS Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Delete a QoS Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Delete All QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Improve Network Connections with Universal Plug and Play. . . . . . . . . . . . . . . 41
Chapter 5 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Block Services from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Schedule When to Block Internet Sites and Services. . . . . . . . . . . . . . . . . . . . . . 51 Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 6 Specify Network Settings
View or Change the WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Specify the IP Addresses That the Router Assigns. . . . . . . . . . . . . . . . . . . . . . . . 59 Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Change the WiFi Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Use the Router as a Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Set Up a WiFi Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Control the Wireless Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Enable or Disable the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Set Up a WiFi Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Chapter 7 Manage Your Network
View Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 View Internet Port Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Check the Internet Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 View Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 View Guest Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Reboot the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 View Logs of Router Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
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Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 8 Specify Internet Port Settings
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . . 94 How the Router Implements the Port Forwarding Rule . . . . . . . . . . . . . . . . . 94
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . . 97
Chapter 9 Troubleshooting
Forgotten Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 WiFi Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 WiFi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Apply Power to the Router and Check the LEDs . . . . . . . . . . . . . . . . . . . . . . 102 All LEDs Remain Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Internet LEDs Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 The Router Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Troubleshoot a PPPoE Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 107 Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 107 Troubleshoot IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Appendix A Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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1. Hardware Setup |
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This chapter covers the following topics:
•Unpack Your Router
•Front Panel
•Rear Panel
•Position Your Router
•Cable Your Router
For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
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N300 WiFi Router
Unpack Your Router
Your package contains the following items.
Router
Ethernet cable Power adapter
Figure 1. Package contents
Front Panel
The router has status LEDs and buttons on the front.
Power LED
Internet LED
WiFi LED
WiFi On/Off button
WPS button / LED
Figure 2. Router front view
Hardware Setup
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N300 WiFi Router
You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the router.
Table 1. LED and button descriptions
LED |
Description |
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WiFi On/Off |
Pressing this button for two seconds turns the WiFi radio in the router on and off. If this LED |
button with LED |
is lit, the WiFi radio is on. If this LED is off, the WiFi radio is turned off and you cannot use |
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WiFi to connect to the router. |
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WPS button with |
This button lets you use WPS to join the WiFi network without typing the WiFi password. |
LED |
The WPS LED blinks during this process and then lights solid. |
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Power |
• Solid green. The power is on, and the router is ready. |
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• Solid amber. When you apply power to the router, the Power LED lights and turns |
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amber within a few seconds. This indicates that the self-test is running. |
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• Blinking green. A firmware update is in progress. |
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• Off. Power is not supplied to the router. |
Internet |
• |
Solid green. |
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• |
Solid amber. |
•Off.
WiFi |
• |
Solid green. The WiFi radio is operating. |
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• |
Off. The wireless radio is off. |
Hardware Setup
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N300 WiFi Router
Rear Panel
The rear panel has the connections and button shown the following figure.
Ethernet LAN ports
Internet port
Power adapter input
Power On/Off button
Figure 3. Router rear panel
Position Your Router
The router lets you access your network anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.
Additionally, other wireless access points in and around your home might affect your router’s signal. Wireless access points are routers, repeaters, WiFi range extenders, and any other device that emits a wireless signal for network access.
Position your router according to the following guidelines:
•Place your router near the center of the area where your computers and other devices operate and within line of sight to your wireless devices.
•Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers.
•Place the router in an elevated location, minimizing the number walls and ceilings between the router and your other devices.
•Place the router away from electrical devices such as these:
-Ceiling fans
-Home security systems
Hardware Setup
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N300 WiFi Router
-Microwaves
-Computers
-Base of a cordless phone
-2.4 GHz cordless phone
•Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these:
-Solid metal doors
-Aluminum studs
-Fish tanks
-Mirrors
-Brick
-Concrete
Cable Your Router
To cable your router:
1.Connect the power adapter provided in the package to the router and plug the power adapter in to an electrical outlet.
DSL or cable
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Ethernet cable |
Power adapter |
Power On/Off button |
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2.Press the Power On/Off button on the rear panel of the router. The Power LED lights green.
You can log in to the router to view or change its settings.
Hardware Setup
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2. Connect to the Network and |
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Access the Router |
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This chapter contains the following sections:
•Connect to the Network
•Types of Logins
•Log In to the Router
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N300 WiFi Router
Connect to the Network
You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1.Make sure that the router has power (its Power LED is lit).
2.Connect an Ethernet cable to an Ethernet port on your computer.
3.Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1.Make sure that the router has power (its Power LED is lit).
2.Check the WPS instructions for your computer or wireless device.
3.Press the WPS button 
on the router.
4.Within two minutes, on your computer or WiFi device, press its WPS button or follow its instructions for WPS connections.
Your computer or wireless device connects to the WiFi network.
To find and select the WiFi network:
1.Make sure that the router has power (its Power LED is lit).
2.On your computer or wireless device, find and select the WiFi network. The WiFi network name is on a label on the bottom of the router.
3.Join the WiFi network and enter the WiFi password. The password is on a label on the bottom of the router. Your wireless device connects to the WiFi network.
Connect to the Network and Access the Router
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Types of Logins
Separate types of logins have different purposes. It is important that you understand the difference so that you know which login to use when.
Several types of logins are associated with the router:
•Internet provider login. The login that your Internet provider gave you logs you in to your Internet service. Your Internet provider gave you this login information in a letter or some other way. If you cannot find this login information, contact your Internet provider.
•WiFi network key or password. Your router is preset with a unique wireless network name (SSID) and password for wireless access. This information is on a router label.
•Modem router login.This logs you in to the router interface from a web browser as admin.
Log In to the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the router to view or change its settings. The first time you access the router, NETGEAR genie automatically checks to see if your router can connect to your Internet service.
To log in to the router:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
Connect to the Network and Access the Router
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3. Specify Initial Settings |
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This chapter contains the following sections:
•Use the Setup Wizard
•Manually Set Up the Internet Connection
•Specify IPv6 Internet Connections
•Change the MTU Size
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Use the Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie screens that display the first time you connect to your router to set it up.
To use the Setup Wizard:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Setup Wizard.
5.Select the Yes radio button.
If you select No, you are taken to the Internet Setup screen (see Manually Set Up the Internet Connection on page 16).
6.Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
When you connect to the Internet, the Setup Wizard Congratulations screen displays.
Specify Initial Settings
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Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select Internet.
Scroll to view more settings
5.For the Does your Internet connection require a login setting, leave the No radio button selected.
6.If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.
Specify Initial Settings
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7.If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections in this screen, the default settings usually work, but you can change them.
8.Select an Internet IP Address radio buttons
•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
•Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.
9.Select a Domain Name Server (DNS) Address radio button:
•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
10.Select a Router MAC Address radio button:
•Use Default Address. Use the default MAC address.
•Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
•Use This MAC Address. Enter the MAC address that you want to use.
11.Click the Apply button. Your settings are saved.
12.Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 9, Troubleshooting.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
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4. Select Internet.
Scroll to view more settings
5.In the Does your Internet connection require a login section of the screen, select the Yes radio button.
The screen adjusts.
6.In the Internet Service Provider list, select the encapsulation method: PPPoE, PPPoA, or
L2TP.
7.In the Login field, enter the login name your Internet provider gave you. This login name is often an email address.
8.In the Password field, type the password that you use to log in to your Internet service.
9.If your ISP requires a service name, type it in the Service Name (if Required) field.
10.In the Connection Mode list, select Always On, Dial on Demand, or Manually Connect.
11.To change the number of minutes until the Internet login times, out, in the Idle Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.
12.Select an Internet IP Address radio button:
•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
•Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned. The gateway is the ISP router to which your router connects.
13.Select a Domain Name Server (DNS) Address radio button:
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•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
•Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
14.Select a Router MAC Address radio button:
•Use Default Address. Use the default MAC address.
•Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
•Use This MAC Address. Enter the MAC address that you want to use.
15.Click the Apply button. Your settings are saved.
16.Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 9, Troubleshooting.
Specify IPv6 Internet Connections
You can set up an IPv6 Internet connection if genie does not detect it automatically.
To set up an IPv6 Internet connection:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The Basic Settings screen displays.
5.In the Internet Connection Type list, select the IPv6 connection type:
•If your ISP did not provide details, select IPv6 Tunnel.
•If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.
•If your Internet connection does not use PPPoe or DHCP, or not fixed, but is IPv6, select Auto Config.
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Your Internet service provider (ISP) can provide this information. For more information about IPv6 Internet connection, see the following sections.
-Use Auto Detect for an IPv6 Internet Connection on page 20
-Use Auto Config for an IPv6 Internet Connection on page 22
-Set Up a 6to4 Tunnel IPv6 Internet Connection on page 23
-Set Up a Fixed IPv6 Internet Connection on page 25
-Set Up a DHCP IPv6 Internet Connection on page 27
-Set Up a PPPoE IPv6 Internet Connection on page 28
6.Click the Apply button. Your changes are saved.
Requirements for Entering IPv6 Addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:
•More than eight groups of hexadecimal quartets
•More than four hexadecimal characters in a quartet
•More than two colons in a row
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through auto detection:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays.
5.In the Internet Connection Type list, select Auto Detect.
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The screen adjusts:
The router automatically detects the information in the following fields:
•Connection Type. This field indicates the connection type that is detected.
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6.Select an IP Address Assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
7.(Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
8.Click the Apply button. Your settings are saved.
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Use Auto Config for an IPv6 Internet Connection
To set up an IPv6 Internet connection through auto configuration:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays.
5.In the Internet Connection Type list, select Auto Config. The screen adjusts:
The router automatically detects the information in the following fields:
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6.(Optional) In the DHCP User Class (If Required) field, enter a host name.
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Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7.(Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
8.Select an IP Address Assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
9.(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10.Click the Apply button. Your settings are saved.
Set Up a 6to4 Tunnel IPv6 Internet Connection
The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays.
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5.In the Internet Connection Type list, select 6to4 Tunnel. The screen adjusts:
The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6.Select a Remote 6to4 to Relay Router radio button:
•Auto. Your router uses any remote relay router that is available on the Internet. This is the default setting.
•Static IP Address. Enter the static IPv4 address of the remote relay router. Your IPv6 ISP usually provides this address.
7.Select an IP Address Assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
8.(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9.Click the Apply button. Your settings are saved.
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Set Up a Pass Through IPv6 Internet Connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
To set up a pass-through IPv6 Internet connection:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays.
5.In the Internet Connection Type list, select Pass Through. The screen adjusts, but no additional fields display.
6.Click the Apply button. Your settings are saved.
Set Up a Fixed IPv6 Internet Connection
To set up a fixed IPv6 Internet connection:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays.
5.In the Internet Connection Type list, select Fixed.
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The screen adjusts:
6.Configure the fixed IPv6 addresses for the WAN connection:
•IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface.
•Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
•Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the router.
•Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router.
Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen. (See Manually Set Up the Internet Connection on page 16.)
7.Select an IP Address Assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
8.In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9.Click the Apply button.
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Your settings are saved.
Set Up a DHCP IPv6 Internet Connection
To set up an IPv6 Internet connection with a DHCP server:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays.
5.In the Internet Connection Type list, select DHCP. The screen adjusts:
The router automatically detects the information in the following fields:
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
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6.(Optional) In the User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7.(Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host name of home, and Comcast sometimes supplies a domain name.
8.Select an IP Address Assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.
•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
9.(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10.Click the Apply button. Your settings are saved.
Set Up a PPPoE IPv6 Internet Connection
To set up a PPPoE IPv6 Internet connection:
1.Launch a web browser from a computer or wireless device that is connected to the network.
2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3.Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are case-sensitive.
The BASIC Home screen displays.
4.Select ADVANCED > Advanced Setup > IPv6. The IPv6 screen displays.
5.In the Internet Connection Type list, select PPPoE.
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The screen adjusts:
The router automatically detects the information in the following fields:
•Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
•Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6.In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in. If your ISP requires your full email address, type it in this field.
7.In the Password field, enter the password for the ISP connection.
8.In the Service Name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
Note: The default setting of the Connection Mode list is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again.
9.Select an IP Address Assignment radio button:
•Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function.
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•Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
10.(Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
11.Click the Apply button. Your settings are saved.
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path has a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:
•You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change:
-A secure website that does not open, or displays only part of a web page
-Yahoo email
-MSN portal
-America Online’s DSL service
•You use VPN and have severe performance problems.
•You used a program to optimize MTU for performance reasons and now you have connectivity or performance problems.
Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.
To change the MTU size:
1.Launch a web browser from a computer or wireless device that is connected to the network.
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