Hp X360 15 User Manual

0 (0)

Maintenance and Service Guide

HP Pavilion x360 15 Convertible PC

IMPORTANT! This document is intended for HP authorized service providers only.

© Copyright 2019 HP Development Company,

L.P.

Radeon is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Core, and Pentium are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. MicroSD, SDHC, and SDXC are trademarks or registered trademarks of SD-3C in the United States, other countries or both. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: March 2019

Document Part Number: L51967-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.

To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to nd your product. Then select

User Guides.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits de ned by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description .......................................................................................................................................

1

2 Getting to know your computer ......................................................................................................................

5

Right side ...............................................................................................................................................................

5

Left side .................................................................................................................................................................

6

Display ....................................................................................................................................................................

8

Keyboard area ........................................................................................................................................................

9

TouchPad .............................................................................................................................................

9

Lights .................................................................................................................................................

10

Speakers and ngerprint reader .......................................................................................................

11

Special keys .......................................................................................................................................

12

Bottom .................................................................................................................................................................

13

Labels ...................................................................................................................................................................

14

3 Illustrated parts catalog ..............................................................................................................................

16

Computer major components ..............................................................................................................................

16

Display assembly subcomponents ......................................................................................................................

19

Mass storage devices ...........................................................................................................................................

21

Cables ...................................................................................................................................................................

22

Miscellaneous parts .............................................................................................................................................

23

4 Removal and replacement procedures preliminary requirements ....................................................................

24

Tools required ......................................................................................................................................................

24

Service considerations .........................................................................................................................................

24

Plastic parts .......................................................................................................................................

24

Cables and connectors ......................................................................................................................

24

Drive handling ...................................................................................................................................

25

Workstation guidelines .....................................................................................................................

25

Electrostatic discharge information ....................................................................................................................

25

Generating static electricity ..............................................................................................................

26

Preventing electrostatic damage to equipment ...............................................................................

26

Personal grounding methods and equipment ..................................................................................

27

Grounding the work area ...................................................................................................................

27

Recommended materials and equipment ........................................................................................

27

Packaging and transporting guidelines ..............................................................................................................

28

v

5 Removal and replacement procedures for authorized service provider parts ....................................................

29

Component replacement procedures ..................................................................................................................

29

Preparation for disassembly .............................................................................................................

29

Bottom cover .....................................................................................................................................

30

Battery ...............................................................................................................................................

32

WLAN module ....................................................................................................................................

33

Hard drive ..........................................................................................................................................

36

Solid-state drive ................................................................................................................................

39

Memory ..............................................................................................................................................

41

Power button/audio board ................................................................................................................

44

Power button .....................................................................................................................................

45

Fingerprint reader board ...................................................................................................................

46

TouchPad ...........................................................................................................................................

47

Speakers ............................................................................................................................................

48

Heat sink ............................................................................................................................................

50

Fan .....................................................................................................................................................

53

USB board ..........................................................................................................................................

54

System board ....................................................................................................................................

56

Display assembly ...............................................................................................................................

59

Power connector ...............................................................................................................................

67

Keyboard/top cover ...........................................................................................................................

68

6 Using Setup Utility (BIOS) .............................................................................................................................

69

Starting Setup Utility (BIOS) ................................................................................................................................

69

Updating Setup Utility (BIOS) ..............................................................................................................................

69

Determining the BIOS version ...........................................................................................................

69

Downloading a BIOS update ..............................................................................................................

70

7 Using HP PC Hardware Diagnostics ................................................................................................................

71

Using HP PC Hardware Diagnostics Windows (select products only) .................................................................

71

Downloading HP PC Hardware Diagnostics Windows .......................................................................

71

Downloading the latest HP PC Hardware Diagnostics Windows version .......................

72

Downloading HP Hardware Diagnostics Windows by product name or number

 

(select products only) .....................................................................................................

72

Installing HP PC Hardware Diagnostics Windows .............................................................................

72

Using HP PC Hardware Diagnostics UEFI .............................................................................................................

72

Starting HP PC Hardware Diagnostics UEFI .......................................................................................

73

Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..............................................

73

Downloading the latest HP PC Hardware Diagnostics UEFI version ..............................

73

Downloading HP PC Hardware Diagnostics UEFI by product name or number

 

(select products only) .....................................................................................................

73

vi

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) .............................................

74

Downloading Remote HP PC Hardware Diagnostics UEFI .................................................................

74

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .................

74

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or

 

number ............................................................................................................................

74

Customizing Remote HP PC Hardware Diagnostics UEFI settings ....................................................

74

8 Backing up, restoring, and recovering ...........................................................................................................

76

Backing up information and creating recovery media ........................................................................................

76

Using Windows tools .........................................................................................................................

76

Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .....

76

Restoring and recovery ........................................................................................................................................

77

Restoring, resetting, and refreshing using Windows tools ..............................................................

77

Recovering using HP Recovery media ...............................................................................................

77

Changing the computer boot order ...................................................................................................

77

9 p i tions ..............................................................................................................................................

78

10 Power cord set requirements ......................................................................................................................

79

Requirements for all countries ............................................................................................................................

79

Requirements for speci c countries and regions ................................................................................................

80

11 Recycling ..................................................................................................................................................

82

Index .............................................................................................................................................................

83

vii

viii

1Product description

Table 1-1 Product components and their descriptions

Category

Description

 

 

Product Name

HP Pavilion x360 15 Convertible PC

 

 

 

Model number: 15-dq0xxx

 

 

 

CTO model: 15t-dq000

 

 

Processor

Intel® Core® i7-8565U (1.8 GHz, turbo up to 4.6 GHz, 2400 MHz FSB, 8 MB L3 cache, quad core, 15 W)

 

 

 

Intel Core i5-8265U (1.6 GHz, turbo up to 3.9 GHz, 2400 MHz FSB, 6 MB L3 cache, dual core, 15 W)

 

 

 

Intel Core i3-8145U (2.1 GHz, turbo up to 3.9 GHz, 2400 MHz FSB, 4 MB L3 cache, dual core, 15 W)

 

 

Graphics

Internal graphics

 

 

 

Intel UHD Graphics 620

 

 

 

Supports HD decode, DX12, and HDMI

 

 

 

Hybrid graphics

 

 

 

Radeon 535 with up to 4096 MB of dedicated video memory (Core i7 processor)

 

 

 

Radeon 535 with up to 2048 MB of dedicated video memory (Core i5 processor)

 

 

 

Supports Optimus

 

 

 

Supports GPS (GPU Performance Scaling)

 

 

Panel

39.6 cm (15.0 in) WLED, anti glare, slim t (3.2 mm), eDP, narrow bezel, touch; 16:9 ultra wide

 

aspect ratio; typical brightness: 220 nits, 45% NTSC

 

 

 

igh-de nition (HD) (1366 × 768), SVA

 

 

 

Full high-de nition (FHD) (1920 × 1080), UWVA

 

 

 

Touch solution with flush glass, multitouch enabled

 

 

 

Supports active stylus

 

 

 

Supports simultaneous pen and touch

 

 

Memory

Two SODIMM slots, non-accessible/non-upgradeable

 

 

 

DDR4-2400 dual channel support

 

 

 

Supports up to 16 GB maximum system memory in the following con gurations

 

 

 

16 GB (8 GB × 2)

 

 

 

12 GB (8 GB × 1 + 4 GB × 1)

 

 

 

8 GB (8 GB × 1 or 4 GB × 2)

 

 

 

6 GB (4 GB × 1 + 2 GB × 1)

 

 

 

4 GB (4 GB × 1)

 

 

Storage

Supports 2.5 in, 7.2 mm SATA hard drives

 

 

1

Table 1-1 Product components and their descriptions (continued)

Category

Description

 

 

 

Support for solid-state drive + hard drive

 

 

 

M.2 solid-state drive expansion capability on single hard drive models

 

 

 

Accelerometer/hard drive protection support

 

 

 

Single hard drive on gur tions

 

 

 

2 TB, 5400 rpm, 7.2 mm

 

 

 

1 TB, 5400 rpm, 7.2 mm

 

 

 

500 GB, 5400 rpm, 7.0 mm

 

 

 

Dual storage on gur tions

 

 

 

256 GB, PCIe, solid-state drive + 1 TB hard drive

 

 

 

128 GB, SATA-3, TLC, solid-state drive + 1 TB hard drive

 

 

 

M.2, SATA-3, TLC solid-state drive:

 

 

 

128 GB

 

 

 

PCIe, NVMe, M.2 solid-state drives:

 

 

 

512 GB

 

 

 

256 GB

 

 

 

Intel Optane (3D Xpoint) Solution PCIe, Gen3 × 2, M.2 solid-state drive

 

 

 

16 GB (Optane) + 2 TB, 5400 rpm, 7.2 mm hard drive

 

 

 

16 GB (Optane) + 1 TB, 5400 rpm, 7.2 mm hard drive

 

 

Audio

Audio brand: B&O Play

 

 

 

Audio control panel: B&O Play Audio Control

 

 

 

Supports HP Audio Boost

 

 

 

Dual speakers

 

 

Video

HP Wide Vision HD Camera - indicator LED, USB 2.0, HD BSI sensor, f2.0, WDR, 88° WFOV

 

 

 

720p by 30 frames per second

 

 

 

Dual array digital microphone with appropriate software - beam forming, echo cancellation, noise

 

suppression

 

 

Sensors

Gyroscope/E-compass/Accelerometer

 

 

 

Accelerometer (two – one for hard drive protection/CoolSense, the other for panel rotation)

 

 

 

Sensor hub

 

 

Wireless

Integrated wireless options with dual antennas (M.2/PCIe):

 

 

 

Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth® 4.2 Combo Adapter (MU-MIMO supported)

 

 

 

Integrated wireless options with dual antennas (M.2/MIPI/BRI):

 

 

 

Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 (non-vPro) (MU-MIMO, Gigabit Wi-Fi

 

speeds supported)

 

 

2Chapter 1 Product description

Table 1-1 Product components and their descriptions (continued)

Category

Description

 

 

 

Integrated wireless options with single antenna (M.2/PCIe):

 

 

 

Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)

 

 

 

Support for Miracast

 

 

 

Wi-Fi BIOS SAR

 

 

Ports

HP Smart Plug AC adapter (4.5 mm barrel)

 

 

 

Headphone/microphone combo jack

 

 

 

igh-de nition multimedia interface (HDMI) v.1.4, supporting up to 1920 × 1080 at 60 Hz

 

Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto

 

adjust panel resolution to t embedded panel and external monitor connected)

 

 

 

USB 3.1 Gen 1 Type A ports (2)

 

 

 

USB 3.1 Gen 1 Type-C port (supports data transfer)

 

 

Media card reader

Supports microSD/SDHC/SDXC

 

 

 

Push-push insertion/removal

 

 

Internal card expansion

One M.2 slot for WLAN

 

 

 

One M.2 slot for solid-state drive

 

 

Keyboard/pointing devices

Keyboard

 

 

 

Full-sized, textured, island-style, keyboard

 

 

 

Full-size, two coat paint, island-style keyboard

 

 

 

TouchPad requirements

 

 

 

ClickPad with image sensor

 

 

 

Multitouch gestures enabled

 

 

 

Precision Touchpad supported

 

 

 

Support for modern trackpad gestures

 

 

 

Taps enabled as default

 

 

Power requirements

Battery

 

 

 

Supports a 3-cell, 41 Whr, polymer/prismatic-mix battery

 

 

 

Battery life enhancement

 

 

 

Supports battery fast charge

 

 

 

AC adapter

 

 

 

65 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm, right angle)

 

 

 

65 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm) for use in Argentina

 

 

 

65 W EM HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm)

 

 

 

45 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm, right angle)

 

 

 

45 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm) for use in Argentina

 

 

3

Table 1-1 Product components and their descriptions (continued)

Category

Description

 

 

 

Power cord

 

 

 

1 m, conventional power cord (C5)

 

 

Security

Trusted platform module (fTPM) 2.0, rmware based

 

 

 

Kensington Nano Security Lock

 

 

 

Fingerprint reader (select models)

 

 

 

U2F (Universal 2nd Factor Authentication)

 

 

Operating system

Preinstalled

 

 

 

Windows® 10 Home 64

 

 

 

Windows 10 Home 64 Plus

 

 

 

Windows 10 Home 64 Plus Single Language

 

 

 

Windows 10 Home 64 Single Language

 

 

 

Windows 10 Home S 64

 

 

 

Windows 10 Home S 64 Single Language

 

 

 

Windows 10 Pro 64

 

 

 

FreeDOS 2.0

 

 

Serviceability

End-user replaceable parts:

 

 

 

AC adapter

 

 

4Chapter 1 Product description

2Getting to know your computer

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

Right side

Table 2-1 Right-side components and their descriptions

Component

 

Description

 

 

 

 

(1)

Drive light

Blinking white: The hard drive is being accessed.

 

 

Amber (select products only): HP 3D DriveGuard has temporarily

 

 

 

parked the hard drive.

 

 

 

(2)

Memory card reader

Reads optional memory cards that enable you to store, manage, share,

 

 

or access information.

 

 

To insert a card:

 

 

1.

Hold the card label-side up, with connectors facing the computer.

 

 

2.

Insert the card into the memory card reader, and then press in on

 

 

 

the card until it is rmly seated.

 

 

To remove a card:

 

 

Press in on the card, and then remove it from the memory card

 

 

 

reader.

 

 

 

(3)

USB Type-C port

Connects a USB device, such as a cell phone, camera, activity tracker, or

 

 

smartwatch, and provides data transfer.

 

 

NOTE: Cables and/or adapters (purchased separately) may be required.

 

 

 

(4)

HDMI port

Connects an optional video or audio device, such as a high-de nition

 

 

television, any compatible digital or audio component, or a high-speed

 

 

igh-

e nition Multimedia Interface (HDMI) device.

 

 

 

 

(5)

AC adapter and battery light

White: The AC adapter is connected and the battery is fully charged.

 

 

Blinking white: The AC adapter is disconnected and the battery has

 

 

 

reached a low battery level.

 

 

Amber: The AC adapter is connected and the battery is charging.

Right side

5

Table 2-1 Right-side components and their descriptions (continued)

Component

 

Description

 

 

 

 

 

 

The battery is not charging.

 

 

 

(6)

Power connector

Connects an AC adapter.

Left side

Table 2-2 Left-side components and their descriptions

Component

 

Description

 

 

 

(1)

USB SuperSpeed ports (2)

Connect USB devices, such as a cell phone, camera, activity tracker, or

 

 

smartwatch, and provide high-speed data transfer.

 

 

 

(2)

Vent

Enables airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool internal

 

 

components and prevent overheating. It is normal for the internal fan to

 

 

cycle on and o during routine operation.

 

 

 

 

(3)

Power light

On: The computer is on.

 

 

Blinking: The computer is in the Sleep state, a power-saving state.

 

 

 

The computer shuts o power to the display and other unneeded

 

 

 

components.

 

 

The computer is o or in Hibernation. Hibernation is a power-

 

 

 

saving state that uses the least amount of power.

 

 

 

 

(4)

Power button

When the computer is o , press the button to turn on the

 

 

 

computer.

 

 

When the computer is on, press the button briefly to initiate Sleep.

 

 

When the computer is in the Sleep state, press the button briefly to

 

 

 

exit Sleep (select products only).

 

 

When the computer is in Hibernation, press the button briefly to

 

 

 

exit Hibernation.

 

 

CAUTION: Pressing and holding down the power button results in the

 

 

loss of unsaved information.

 

 

If the computer has stopped responding and shutdown procedures are

 

 

ine

ective, press and hold the power button down for at least 5 seconds

 

 

to turn o the computer.

To learn more about your power settings, see your power options:

6Chapter 2 Getting to know your computer

Table 2-2 Left-side components and their descriptions (continued)

Component

 

Description

 

 

 

 

 

 

 

Right-click the Power icon

, and then select Power Options.

 

 

 

(5)

Audio-out (headphone)/Audio-in

Connects optional powered stereo speakers, headphones, earbuds, a

 

(microphone) combo jack

headset, or a television audio cable. Also connects an optional headset

 

 

microphone. This jack does not support optional standalone

 

 

microphones.

 

 

 

WARNING! To reduce the risk of personal injury, adjust the volume

 

 

before putting on headphones, earbuds, or a headset. For additional

 

 

safety information, see the Regulatory, Safety, and Environmental

 

 

Notices.

 

 

 

To access this guide:

 

 

 

Select the Start button, select HP Help and Support, and then

 

 

select HP Documentation.

 

 

 

NOTE: When a device is connected to the jack, the computer speakers

 

 

are disabled.

 

 

 

 

(6)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a deterrent, but it may

 

 

not prevent the computer from being mishandled or stolen.

 

 

 

 

Left side

7

Display

Table 2-3 Display components and their descriptions

Component

Description

 

 

 

(1)

Internal microphones (2)

Record sound.

 

 

 

(2)

Camera

Allows you to video chat, record video, and record still images. Some

 

 

cameras also allow a facial recognition logon to Windows, instead of

 

 

a password logon.

 

 

NOTE: Camera functions vary depending on the camera hardware

 

 

and software installed on your product.

 

 

 

(3)

Camera light

On: The camera is in use.

 

 

 

(4)

WLAN antennas*

Send and receive wireless signals to communicate with wireless local

 

 

area networks (WLANs).

NOTE: Depending on the model, your computer may have one or two wireless antenna.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

Select the Start button, select HP Help and Support, and then select HP Documentation.

8Chapter 2 Getting to know your computer

Keyboard area

TouchPad

Table 2-4 TouchPad components and their descriptions

Component

 

Description

 

 

 

(1)

TouchPad zone

Reads your nger gestures to move the pointer or activate items

 

 

on the screen.

 

 

 

(2)

Left TouchPad button

Functions like the left button on an external mouse.

 

 

 

(3)

Right TouchPad button

Functions like the right button on an external mouse.

 

 

 

Keyboard area

9

Lights

Table 2-5 Lights and their descriptions

Component

 

Description

 

 

 

(1)

Caps lock light

On: Caps lock is on, which switches the key input to all capital

 

 

letters.

 

 

 

 

(2)

Mute light

On: Computer sound is o .

 

 

Computer sound is on.

 

 

 

 

10 Chapter 2 Getting to know your computer

Speakers and ng rprint reader

Table 2-6 Speakers and ng rprint reader and their descriptions

Component

 

Description

 

 

 

(1)

Speakers (2)

Produce sound.

 

 

 

(2)

Fingerprint reader (select products only)

Allows a ngerprint logon to Windows, instead of a password

 

 

logon.

To use the ngerprint reader, place your nger on the ngerprint reader until it reads your ngerprint.

IMPORTANT: To prevent ngerprint logon issues, make sure when you register your ngerprint that all sides of your nger are registered by the ngerprint reader.

Keyboard area 11

Special keys

Table 2-7 Special keys and their descriptions

Component

 

Description

 

 

 

(1)

esc key

Displays system information when pressed in combination with

 

 

the fn key.

 

 

 

(2)

fn key

Executes speci c functions when pressed in combination with

 

 

another key.

 

 

 

(3)

Windows key

Opens the Start menu.

 

 

NOTE: Pressing the Windows key again will close the Start

 

 

menu.

 

 

 

(4)

Action keys

Execute frequently used system functions.

 

 

NOTE: On select products, the f5 action key turns the keyboard

 

 

backlight feature o or on.

 

 

 

(5)

num lock key

Alternates between the navigational and numeric functions on

 

 

the integrated numeric keypad.

 

 

 

(6)

Integrated numeric keypad

A separate keypad to the right of the alphabet keyboard. When

 

 

num lock is pressed, the keypad can be used like an external

 

 

numeric keypad.

NOTE: If the keypad function is active when the computer is turned o , that function is reinstated when the computer is turned back on.

12 Chapter 2 Getting to know your computer

Bottom

Table 2-8 Bottom components and their descriptions

Component

Description

 

 

Vent

Enables airflow to cool internal components.

 

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is

 

normal for the internal fan to cycle on and o during routine operation.

 

 

Bottom 13

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

Table 2-9 Service label components

Component

(1)Product name

(2)Model number

(3)Product ID

14 Chapter 2 Getting to know your computer

Table 2-9 Service label components (continued)

Component

(4)Serial number

(5)Warranty period

Regulatory label(s)—Provide(s) regulatory information about the computer.

Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

Labels 15

Hp X360 15 User Manual

3Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Computer major components

16 Chapter 3 Illustrated parts catalog

Table 3-1 Computer major components and their descriptions

Item

Component

Spare part number

(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 19.

(2)Keyboard/top cover (includes keyboard cable)

For a detailed list of country codes, see Keyboard/top cover on page 68.

For use in models with a backlit keyboard:

 

With ngerprint reader; natural silver

L51519-xx1

 

 

 

 

 

Without ngerprint reader; natural silver

L51520-xx1

 

 

 

 

 

With ngerprint reader; pale gold

L51521-xx1

 

 

 

 

 

Without ngerprint reader; pale gold

L51522-xx1

 

 

 

 

For use in models without a backlit keyboard:

 

 

 

 

 

 

With ngerprint reader; natural silver

L51362-xx1

 

 

 

 

 

Without ngerprint reader; natural silver

L51363-xx1

 

 

 

 

 

With ngerprint reader; pale gold

L51364-xx1

 

 

 

 

 

Without ngerprint reader; pale gold

L51365-xx1

 

 

 

(3)

TouchPad (includes bracket)

L51336-001

 

NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad

 

 

cable is available using spare part number L51341-001.

 

 

 

 

(4)

TouchPad bracket

included with TouchPad

 

 

 

(5)

Fingerprint reader

L51113-001

 

NOTE: The ngerprint reader spare part kit does not include the cable. The cable is

 

 

available using spare part number L51344-001.

 

 

 

 

(6)

Power connector cable

L51346-001

 

 

 

(7)

Speakers (include left and right speakers and cable)

L51355-001

 

 

 

(8)

USB board

L51334-001

 

NOTE: The USB board spare part kit does not include the cable. The cable is available

 

 

using spare part number L51345-001.

 

 

 

 

(9)

Power button

 

 

 

 

 

Pale gold

L54140-001

 

 

 

 

Natural silver

L54139-001

 

 

 

(10)

Power button/audio board

L51333-001

 

NOTE: The power button/audio board spare part kit does not include the cable. The cable

 

 

is available using spare part number L51342-001.

 

(11)System board (includes processor)

Computer major components 17

Table 3-1 Computer major components and their descriptions (continued)

Item

Component

Spare part number

 

 

 

 

NOTE: All system board spare part kits include replacement thermal material.

 

 

All system boards use the following part numbers:

 

 

xxxxxx-001: Non-Windows operating systems

 

 

xxxxxx-601: Windows operating system

 

 

 

 

 

For use in models with discrete graphics memory:

 

 

 

 

 

 

Intel Core i7-8565U processor and 4 GB Radeon 535 graphics memory

L50975-xx1

 

 

 

 

 

Intel Core i5-8265U processor and 2 GB Radeon 535 graphics memory

L50974-xx1

 

 

 

 

For use in models with UMA graphics memory:

 

 

 

 

 

 

Intel Core i7-8565U processor

L50973-xx1

 

 

 

 

 

Intel Core i5-8265U processor

L50972-xx1

 

 

 

 

 

Intel Core i3-8145U processor

L50971-xx1

 

 

 

 

Thermal pad, for use in models with discrete graphics memory (not illustrated)

L21302-001

 

 

 

 

Heat sink (includes replacement thermal material)

 

 

 

 

(12)

For use in models with discrete graphics

L51348-001

 

 

 

(13)

For use in models with UMA graphics

L51347-001

 

 

 

 

(14)

Fan

 

L51349-001

 

 

 

(15)

Solid-state drive (M.2)

 

 

 

 

 

512 GB, PCIe

L51361-001

 

 

 

 

256 GB, PCIe

L51360-001

 

 

 

 

128 GB, SATA-3, TLC

L51359-001

 

 

 

 

16 GB, PCIe (Optane Memory Module)

L55350-001

 

 

 

(16)

WLAN module

 

 

 

 

 

Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2

924813-855

 

 

 

 

Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2

L17365-005

 

 

 

 

Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5

L22634-005

 

 

 

(17)

Memory cover

L51104-001

 

 

 

(18)

Memory module (DDR4)

 

 

 

 

 

 

8 GB

 

937236-855

 

 

 

 

 

4 GB

 

L10598-855

 

 

 

(19)

Hard drive

 

 

 

 

 

2 TB, 5400 rpm

912487-858

 

 

 

 

1 TB, 5400 rpm

L30422-007

 

 

 

 

500 GB, 5400 rpm

778186-007

 

 

 

(20)

Battery (3-cell, 41 Whr)

L11119-857

 

 

 

 

18 Chapter 3 Illustrated parts catalog

Table 3-1 Computer major components and their descriptions (continued)

Item

Component

Spare part number

 

 

 

(21)

Bottom cover

 

 

 

 

 

For use in models with discrete graphics memory

L51338-001

 

 

 

 

For use in models with UMA graphics memory

L51339-001

 

 

 

(22)

Rubber Feet Kit

L51354-001

 

 

 

Display assembly subcomponents

Table 3-2 Display assembly components and their descriptions

Item

Component

Spare part number

 

 

 

(1)

Display panel

 

 

 

 

 

FHD

L51357-001

 

 

 

 

HD

L51358-001

 

 

 

(2)

Display cable

L51771-001

 

 

 

(3)

Touch control board

L51770-001

 

 

 

(4)

Webcam/microphone module (includes double-sided adhesive)

L51337-001

 

 

 

Display assembly subcomponents 19

Table 3-2 Display assembly components and their descriptions (continued)

Item

Component

Spare part number

 

 

 

(5)

WLAN antenna

L51326-001

 

 

 

(6)

Webcam cable

L51340-001

 

 

 

(7)

Display Hinge Kit (includes left and right display hinges)

 

 

 

 

 

For use in models with an FHD display panel

L51819-001

 

 

 

 

For use in models with an HD display panel

L51331-001

 

 

 

(8)

Hinge cover

 

 

 

 

 

For use in models with an FHD display panel

L51820-001

 

 

 

 

For use in models with an HD display panel

L51332-001

 

 

 

(9)

Display enclosure

 

 

 

 

 

For use in models with an HD display

 

 

 

 

 

 

Natural silver

L51327-001

 

 

 

 

 

Pale gold

L51328-001

 

 

 

 

For use in models with an FHD display

 

 

 

 

 

 

Natural silver

L51329-001

 

 

 

 

 

Pale gold

L51330-001

 

 

 

 

20 Chapter 3 Illustrated parts catalog

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