HP Z1 G3 Maintenance and Service Guide

0 (0)

HP Z1 G3 Workstation

Maintenance and Service Guide

Copyright Information

© Copyright 2016 HP Development Company,

L.P.

First Edition: May 2016

Part number: 838753-001

Warranty

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows functionality. See http://www.microsoft.com for details.

Trademark Credits

Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

Intel, Intel Xeon, Intel Core, and Thunderbolt are trademarks of Intel Corporation in the U.S. and other countries.

Bluetooth is a trademark owned by its proprietor and used by HP Company under license.

ENERGY STAR is a registered trademark owned by the U.S. Environmental Protection Agency (EPA).

Red Hat is a registered trademark of Red Hat, Inc. in the United States and other countries.

NVIDIA and the NVIDIA logo are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

About this guide

This guide provides service and maintenance information.

IMPORTANT: Removal and replacement procedures are now available in videos on the HP website.

Go to the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml.

Guide topics

Hardware overview on page 1

System management on page 10

Component replacement information and guidelines on page 35

Diagnostics and troubleshooting on page 46

Resetting the password jumper on page 69

Linux technical notes on page 72

Con guring RAID devices on page 75

System board designators on page 81

NOTE: View the HP Z1 G3 Workstation User Guide at http://www.hp.com/support/workstation_manuals.

iii

iv About this guide

Table of contents

1 Hardware overview ........................................................................................................................................

1

Front and top ..........................................................................................................................................................

2

Left .........................................................................................................................................................................

2

Rear ........................................................................................................................................................................

3

Chassis components ..............................................................................................................................................

4

System board components ....................................................................................................................................

5

System board architecture ....................................................................................................................................

6

Workstation speci cations ....................................................................................................................................

7

Physical characteristics and technical speci cations .........................................................................

7

Environmental speci cations ..............................................................................................................

9

Location and ventilation ......................................................................................................................

9

2 System management ...................................................................................................................................

10

Power management features ..............................................................................................................................

10

ERP compliance mode .......................................................................................................................

10

Hyper-Threading Technology (HTT) ..................................................................................................

11

SATA Power Management .................................................................................................................

11

Intel Turbo Boost Technology ...........................................................................................................

11

BIOS ROM .............................................................................................................................................................

11

Computer Setup (F10) Utilities ............................................................................................................................

11

Using Computer Setup (F10) Utilities ................................................................................................

12

Computer Setup–Main .......................................................................................................................

13

Computer Setup—Security ...............................................................................................................

15

Computer Setup—Advanced .............................................................................................................

17

Desktop management .........................................................................................................................................

22

Initial computer con guration and deployment ...............................................................................

23

Installing a remote system ...............................................................................................................

23

Copying a setup con guration to another computer .......................................................................

23

Updating and managing software ....................................................................................................

24

LANDesk Software .............................................................................................................................

24

HP SoftPaq Download Manager ........................................................................................................

24

HP System Software Manager ..........................................................................................................

24

ROM Flash ..........................................................................................................................................

25

Remote ROM Flash ..........................................................................................................

25

HPBiosUpdRec .................................................................................................................

25

FailSafe Boot Block ............................................................................................................................

25

v

Recovering the computer from Boot Block Recovery mode ..........................................

26

Workstation security .........................................................................................................................

26

Asset tracking .................................................................................................................

26

SATA hard drive security .................................................................................................

27

DriveLock applications .................................................................................

27

Using DriveLock ............................................................................................

28

Password security ...........................................................................................................

29

Establishing a setup password using Computer Setup (F10) Utility ...........

29

Establishing a power-on password using computer setup .........................

29

Entering a power-on password ....................................................................

30

Entering a setup password ...........................................................................

30

Changing a power-on or setup password ....................................................

31

Deleting a power-on or setup password ......................................................

31

National keyboard delimiter characters ......................................................

32

Clearing passwords ......................................................................................

32

Chassis security ..............................................................................................................

32

Smart Cover Sensor ......................................................................................

32

Cable lock (optional) .....................................................................................

33

Fault noti cation and recovery .........................................................................................................

33

Thermal sensors .............................................................................................................

33

Dual-state power button ...................................................................................................................

33

Changing the power button con guration (Windows only) ...........................................

34

3 Component replacement information and guidelines ......................................................................................

35

Warnings and cautions ........................................................................................................................................

36

Service considerations .........................................................................................................................................

37

Tools and software requirements .....................................................................................................

37

Electrostatic discharge (ESD) information ........................................................................................

37

Product recycling .................................................................................................................................................

38

Component replacement guidelines ...................................................................................................................

39

Battery ...............................................................................................................................................

39

Cable management ...........................................................................................................................

39

CPU (processor) and CPU heat sink ...................................................................................................

40

Expansion slots .................................................................................................................................

41

Hard drives/Z Turbo Drive G2 M.2 modules ......................................................................................

41

Handling hard drives .......................................................................................................

41

Memory ..............................................................................................................................................

42

Supported SODIMM con gurations ................................................................................

42

BIOS errors and warnings ...............................................................................................

42

SODIMM installation guidelines ......................................................................................

42

SODIMM installation order ..............................................................................................

43

vi

Power supply .....................................................................................................................................

44

Power supply speci cations ...........................................................................................

44

Power consumption and heat dissipation ......................................................................

44

Resetting the power supply ............................................................................................

45

4 Diagnostics and troubleshooting ..................................................................................................................

46

Calling support .....................................................................................................................................................

47

Locating ID labels ................................................................................................................................................

47

Locating warranty information ...........................................................................................................................

48

Diagnosis guidelines ............................................................................................................................................

48

Diagnosis at startup ..........................................................................................................................

48

Diagnosis during operation ...............................................................................................................

48

Troubleshooting checklist ...................................................................................................................................

49

HP troubleshooting resources and tools .............................................................................................................

49

Online support ...................................................................................................................................

49

Troubleshooting a problem ............................................................................................

50

Customer Advisories, Bulletins, Notices, and Product Change Noti cations ................

50

Product Change Noti cations .......................................................................

50

Helpful hints ......................................................................................................................................

50

At startup ........................................................................................................................

50

During operation .............................................................................................................

50

Customer Self-Repair program .......................................................................................

51

Troubleshooting scenarios and solutions ...........................................................................................................

52

Solving minor problems ....................................................................................................................

52

Solving hard drive problems .............................................................................................................

53

Solving internal display problems ....................................................................................................

55

Solving externally connected display problems ...............................................................................

57

Solving audio problems .....................................................................................................................

59

Solving printer problems ...................................................................................................................

60

Using HP PC Hardware Diagnostics (UEFI) ...........................................................................................................

60

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..................................................

61

POST error messages and diagnostic front panel LEDs and audible codes .......................................................

61

POST numeric codes and text messages ..........................................................................................

62

Interpreting system validation diagnostic front panel LEDs and audible codes ................................................

67

5 on ur n password security and resetting CMOS ........................................................................................

69

Preparing to con gure passwords ......................................................................................................................

69

Resetting the password jumper ..........................................................................................................................

69

Clearing and resetting the BIOS ...........................................................................................................................

71

vii

Appendix A Linux technical notes ....................................................................................................................

72

System RAM .........................................................................................................................................................

72

Audio ....................................................................................................................................................................

72

Network cards ......................................................................................................................................................

73

Hyper-Threading Technology ..............................................................................................................................

73

NVIDIA Graphics Workstations .............................................................................................................................

73

Appendix B on ur n RAID devices ...............................................................................................................

75

RAID hard drive maximum and associated storage controller options ..............................................................

76

Supported RAID con gurations ...........................................................................................................................

76

Con

guring Intel SATA RAID .................................................................................................................................

76

 

Con guring the system BIOS to enable embedded SATA RAID functionality ...................................

77

 

Option ROM Launch Policy set to All Legacy .....................................................................................

77

 

Option ROM Launch Policy set to All UEFI or All UEFI Except Video ..................................................

78

 

Con guring RAID volumes in Legacy Option ROM ............................................................................

78

Con

guring RAID volumes in UEFI 3rd Party Option ROM ...................................................................................

78

Con guring SATA RAID in Windows .....................................................................................................................

79

Software RAID solution ........................................................................................................................................

79

 

Software RAID considerations ..........................................................................................................

79

 

Performance considerations .............................................................................................................

80

 

Con guring software RAID ................................................................................................................

80

Appendix C System board designators .............................................................................................................

81

Index .............................................................................................................................................................

 

83

viii

1Hardware overview

HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the onscreen instructions.

This chapter presents an overview of workstation hardware components.

Topics

Front and top on page 2

Left on page 2

Rear on page 3

Chassis components on page 4

System board components on page 5

System board architecture on page 6

Workstation speci cations on page 7

1

Front and top

Component

Description

Component

Description

 

 

 

 

(1)

Webcam privacy shutter slide switch

(4)

Camera

 

 

 

 

(2)

Left and right digital microphones

(5)

Speakers

 

 

 

 

(3)

Webcam activity LED

 

 

 

 

 

 

Left

Component

Description

Component

Description

 

 

 

 

(1)

Power button

(4)

SuperSpeed USB 3.0 ports (2)

 

 

 

 

(2)

Hard drive activity light

(5)

Memory card reader

 

 

 

 

(3)

Type-C USB 3.1 connectors (2)

(6)

Headset jack

 

 

 

 

2Chapter 1 Hardware overview

Rear

Component

Description

Component

Description

 

 

 

 

(1)

Cable lock slot

(5)

RJ-45 (network) jack

 

 

 

 

(2)

Access panel release latch

(6)

USB 3.0 ports (4)

 

 

 

 

 

 

 

Audio-out (headphone)/Audio-in

(3)

Power cord connector

(7)

(microphone) combo jack

 

Retaskable, default is line-in

(4)DisplayPort connector

Rear 3

Chassis components

Component

Description

Component

Description

 

 

 

 

1

Processor (CPU) heat sink

9

Hard drive carrier, 2.5 inch

 

 

 

 

2

Graphics card heat sink

10

Hard drive, 2.5 inch

 

 

 

 

3

Webcam

11

Rear cover

 

 

 

 

4

Graphics card

12

Memory modules (SODIMMs)

 

 

 

 

5

System board

13

Fan

 

 

 

 

6

Power supply

14

Fan

 

 

 

 

7

M.2 card

15

Chassis and display assembly

 

 

 

 

8

Speakers

16

Stand

 

 

 

 

4Chapter 1 Hardware overview

System board components

The following gure and table describe the system board component layout.

Component

Component

Component

 

 

 

 

 

 

1

DisplayPort

12

Headphones

22

Main power

 

 

 

 

 

 

2

RJ-45

13

Card reader

23

eDP for internal display

 

 

 

 

 

 

3

USB 3.0 (2)

14

USB 3.0 battery charging

24

USB 2.0

 

 

 

 

 

 

4

USB 3.0 (2)

15

USB 3.0

25

Hard drive 0 (SATA 3.0)

 

 

 

 

 

 

5

Rear audio

16

Type C TBT/USB 3.1

26

SATA power

 

 

 

 

 

 

6

Mounting holes for M.2

17

Type C TBT/USB 3.1

27

Hard drive 1 (SATA 3.0)

 

card hold-down

 

 

 

 

 

 

 

 

 

 

7

Mounting holes for M.2

18

M.2 2230 WLAN

28

Hood sensor

 

card hold-down

 

 

 

 

 

 

 

 

 

 

8

M.2 SSD1 socket

19

Internal display backlight

29

System fans

 

 

 

power

 

 

 

 

 

 

 

 

9

M.2 SSD2 socket

20

MXM

30

E49 password jumper

 

 

 

 

 

 

10

Speakers

21

Webcam

31

Clear CMOS button

 

 

 

 

 

 

11

RTC battery

 

 

 

 

 

 

 

 

 

 

System board components

5

HP Z1 G3 Maintenance and Service Guide

System board architecture

The following gure shows the system board block diagram.

6Chapter 1 Hardware overview

Workstation sp

 

t ons

 

 

Physical characteristics and technical sp

t ons

 

 

 

 

 

 

 

 

 

HP Z1 G3 Workstation

 

 

 

 

 

 

 

 

With stand

 

 

10.51 kg (23.2 lbs)

 

Weight

 

 

 

 

Without stand

 

7.39 kg (16.3 lbs)

 

 

 

 

 

 

 

 

Stand only

 

 

3.12 kg (6.9 lbs)

 

 

 

 

 

 

 

Upright, including stand

 

Height: 545.2 mm (21.5 in)

 

 

 

 

 

 

Width: 596.3 mm (23.5 in)

 

Dimensions

 

 

 

 

Depth: 209.5 mm (8.3 in)

 

 

 

 

 

 

 

 

Unit only

 

 

Height: 400.5 mm (15.8 in)

 

 

 

 

 

 

Width: 596.3 mm (23.5 in)

 

 

 

 

 

 

Depth: 61.0 mm (2.4 in)

 

 

 

 

 

 

 

Intel® Series C236 chipset with:

 

 

 

 

Support for the Intel® Xeon® Processor E3 v5 Family or 6th generation Intel® Core™

 

 

 

processors up to 80W

 

 

 

 

Integrated 2-channel memory controller

 

Processor technology

Microarchitecture improvements

 

 

 

 

 

 

Integrated graphics (some models)

 

 

 

Advanced Vector Extensions (AVX) to increase floating point performance

 

 

Intel DMI3 interface connecting the processor to the I/O controller

 

 

 

 

Power supply

330 W, 87/90/87% efficient, compatible with ENERGY STAR® Version 5.2/6.0 requirements

 

Supports European Union ERP Lot 6 tier 2 power limit of less than 0.5 W in o mode

 

 

 

 

 

 

 

Dual inline memory modules (SODIMMs) based on DDR4 2133 MHz technology

 

 

Supports error checking and correcting (ECC) and non-ECC SODIMMs

 

 

Two direct-attach memory channels that enable low-latency access and fast data transfer

 

 

 

for improved performance

 

 

 

Memory technology

Up to 64 GB system memory (16 GB SODIMMs)

 

 

 

 

2133 MHz, 8 GB, or 16 GB ECC unbu

ered SODIMM

 

 

2133 MHz, 4 GB, 8 GB, or 16 GB non-ECC unbu ered SODIMM

 

 

NOTE: The processor may limit the speed of the memory. Some processors may run the

 

 

memory at less than the rated speed of the SODIMMs. Check your speci c processor

 

 

speci cations.

 

 

 

 

 

 

 

One MXM graphics card assembly (optional) that has PCIe x16 Gen3 link

 

 

 

Type A MXM < 50 W

 

 

 

Graphics

 

M1000M, 2 GB

 

 

 

 

 

 

 

 

 

 

 

M2000M, 4 GB

 

 

NOTE: MXM graphics can simultaneously drive up to 3 displays – the internal display and any 2 of the 3 external ports available (1 DisplayPort and 2 Thunderbolt 3 ports).

Workstation speci cations

7

 

 

 

HP Z1 G3 Workstation

 

 

 

 

Supports Intel HD Graphics 530 (Core processors) or Intel HD Graphics P530 (Xeon

 

 

processors)

 

 

NOTE:

If an MXM graphics card is installed, Intel HD Graphics is disabled.

 

 

NOTE:

Intel HD graphics can drive up to 3 displays simultaneously. For example, it can

 

 

drive the internal display and a monitor attached to the external DisplayPort and a monitor

 

 

attached to the Thunderbolt 3 port.

 

 

 

 

RAID con gurations for SATA RAID levels 0, 1

 

6x USB 3.0 ports

 

Supports European Union ERP Lot 6 tier2 power limit of less than 0.5W in o mode

 

RJ-45 for LAN

 

DisplayPort Out

 

Fixed angle webcam

 

Digital microphone array

I/O technology

Audio/headset jack

 

 

Line in jack (retaskable)

 

SD 4.0 card reader

 

Integrated 2x Thunderbolt/USB 3.1 Type C

 

WLAN and Bluetooth module

 

2x 6 Gbps SATA ports

 

2x M.2, Socket 3, Key M connectors for PCIe G3x4 (module sizes 2242-D5-M, 2260-D5-M,

 

 

2280-D5-M)

 

 

 

 

8Chapter 1 Hardware overview

Environmental sp

t ons

 

 

 

 

 

Item

Value

 

 

 

 

 

 

Operating: 5°C to 35°C (40°F to 95°F)

 

 

Nonoperating: -40°C to 60°C (-40°F to 140°F)

 

Temperature

NOTE: The ambient upper limit of 35°C is good up to 1524 m (5000 ft) elevation. Derate by 1°C for

 

 

 

 

every 305 m (1000 ft) above 1524 m (5000 ft). For example, at 3,048 m (10,000 ft), the upper

 

 

ambient air temperature limit is 30°C.

 

 

 

 

Humidity

Operating: 8% to 85% relative humidity, non-condensing

 

Nonoperating: 8% to 90% relative humidity, non-condensing

 

 

 

 

 

 

Altitude

Operating: 0 to 3,048 m (10,000 ft)

 

Nonoperating: 0 to 9,144 m (30,000 ft)

 

 

 

 

 

 

 

Operating: ½-sine: 40g, 2–3 ms (~62 cm/sec)

 

 

Nonoperating:

 

Shock

½-sine: 160 cm/s, 2–3 ms (~105g)

 

 

square: 422 cm/s, 20g

 

 

NOTE:

Values represent individual shock events and do not indicate repetitive shock events.

 

 

 

 

 

Operating random: 0.5g (rms), 5–300 Hz, up to 0.0025 g2/Hz

 

Vibration

Non-operating random: 2.0g (rms), 5–500 Hz, up to 0.0150 g2/Hz

 

 

NOTE:

Values do not indicate continuous vibration.

 

 

 

 

 

Location and ventilation

Proper ventilation for the system is important for workstation operation. To be sure that ventilation is adequate, do the following:

Operate the workstation on a sturdy, level surface.

Provide at least 12 cm (4.7 in) clearance at the front, back, top, and bottom of the workstation.

Con rm that the ambient air temperature surrounding the workstation falls within the speci ed limits (see Environmental speci cations on page 9).

Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes.

Workstation speci cations

9

2System management

This section describes the tools and utilities that provide system management for the workstation.

Topics

Power management features on page 10

BIOS ROM on page 11

Computer Setup (F10) Utilities on page 11

Desktop management on page 22

Power management features

ERP compliance mode

This computer provides ERP compliance mode capability.

When this feature is enabled, the computer shuts down to the lowest possible power state. When this feature is disabled, the computer shuts down conventionally.

Item Description

Enabling ERP compliance mode

1.Power on or restart the workstation and press F10 during startup to launch the Computer Setup (F10) utility.

2.Disable Wake-on LAN.

3.Using the arrow keys, select Advanced, and then Power Management Options.

4.Select S5 Maximum Power Savings.

5.Select Exit, and then select Save Changes and Exit.

 

6.

If using Windows 10, boot to Windows and search in the Start Menu for the setting Change what the power

 

 

buttons do. Uncheck Turn on fast startup (recommended). If the checkbox is not available, select Change

 

 

settings that are currently unavailable at the top of the window.

 

 

 

 

1.

Power on or restart the workstation and press F10 during startup to launch the Computer Setup (F10) utility.

 

2.

Enable Wake-on LAN.

Disabling ERP

3.

Using the arrow keys, select Advanced, and then Power Management Options.

4.

Select S5 Maximum Power Savings.

compliance

mode

5.

Select Exit, and then select Save Changes and Exit.

 

 

6.

If using Windows 10, boot to Windows and search in the Start Menu for the setting Change what the power

 

 

buttons do. Check Turn on fast startup (recommended). If the check box is not available, select Change

 

 

settings that are currently unavailable at the top of the window.

 

 

 

10 Chapter 2 System management

Hyper-Threading Technology (HTT)

This computer supports HTT, an Intel-proprietary technology that improves processor performance through parallelization of computations (doing multiple tasks at once).

The operating system treats an HTT-enabled processor as two virtual processors and shares the workload between them when possible. This feature requires that the operating system support multiple processors and be speci cally optimized for HTT.

Use the Computer Setup (F10) Utility to enable HTT.

Go to http://www.hp.com/go/quickspecs to determine if your CPU supports HTT.

SATA Power Management

SATA Power Management enables or disables SATA bus and/or device power management.

Intel Turbo Boost Technology

The HP Z Workstation series supports Intel® Turbo Boost Technology.

This feature enables the CPU to run at frequencies above the normal frequency. When all CPU cores are not necessary for the workload, inactive cores are turned o and power is diverted to the active cores to increase their performance.

Turbo Boost is enabled and disabled with the Computer Setup (F10) Utility.

Go to http://www.hp.com/go/quickspecs to determine if your CPU supports Turbo Boost.

BIOS ROM

The BIOS ROM is a collection of machine language applications stored as rmware in ROM. It includes functions such as Power-On Self-Test (POST), PCI device initialization, Plug and Play support, power management, and Computer Setup (F10) Utility.

Go to http://www.hp.com/go/quickspecs to review the latest BIOS ROM speci cations.

Computer Setup (F10) Utilities

Use Computer Setup (F10) Utility to do the following:

Change settings from the defaults or restore the settings to default values.

View the system con guration, including settings for processor, graphics, memory, audio, storage, communications, and input devices.

Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash media devices.

Establish an Ownership Tag, the text of which is displayed each time the system is turned on or restarted.

Enter the Asset Tag or property identi cation number assigned by the company to this computer.

Enable the power-on password prompt during system restarts (warm boots) as well as during power-on.

Establish an administrator password that controls access to the Computer Setup (F10) Utility and the settings described in this section.

Establish minimum requirements for valid passwords, including length and required types of characters.

BIOS ROM 11

Secure integrated I/O functionality, including the serial, USB, or audio, or embedded NIC, so that they cannot be used until they are unsecured.

Enable or disable di erent types of boot sources.

Con gure features such as Secure Boot, power management, virtualization support, and language and keyboard type used in Setup and POST.

Replicate the system setup by saving system con guration information on a USB device and restoring it on one or more computers.

Enable or disable DriveLock security or securely erase a hard drive (when supported by drive).

Using Computer Setup (F10) Utilities

Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:

1.Turn on or restart the computer.

2.Repeatedly press F10 when the monitor light turns on to access the utility.

You can also press Esc to a menu that allows you to access di erent options available at startup, including the Computer Setup utility.

NOTE: If you do not press F10 at the appropriate time, you must restart the computer and again repeatedly press F10 when the monitor light turns green to access the utility.

3.A choice of four headings appears in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers.

NOTE: Selecting UEFI Drivers restarts the computer into the 3rd party option ROM management application. You can access this application directly by pressing F3 during startup.

4.Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.

5.To apply and save changes, select Main > Save Changes and Exit.

If you have made changes that you do not want applied, select Ignore Changes and Exit.

To restore settings from the Advanced and Main menus to original values, select Apply Factory Defaults and Exit.

To restore settings from the Advanced and Main menus to those previously saved by Save Custom Defaults, select Apply Custom Defaults and Exit. If no custom defaults have been saved, then factory defaults are used.

NOTE: Settings in the Security menu are not modi ed by Apply Defaults. Those values are reset by

Restore Security Settings to Factory Defaults at the bottom of the Security menu.

NOTE: Not all settings shown in the following sections are available for all models

CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup (F10) changes because the settings could become corrupted. It is safe to turn o the computer only after exiting the F10 Setup screen.

12 Chapter 2 System management

Computer Setup–Main

NOTE: Support for speci c Computer Setup options may vary depending on the hardware con guration.

Table 2-1 Computer Setup—Main

Option

Description

 

 

System Information

Lists all information in following list if Advanced System Information is selected. Lists smaller subset if

 

Basic System Information is selected.

 

Product name

 

Memory size

 

Processor type

 

Processor cache size (L1/L2/L3)

 

Processor speed

 

MicroCode Revision

 

Processor Stepping

 

Memory Speed

 

SODIMM size (for each installed module)

 

System BIOS version

 

ME Firmware version

 

Primary Video BIOS version

 

Super I/O Firmware version

 

Serial Number

 

SKU number

 

UUID (Universally Unique denti er)

 

Asset Tracking Number

 

Feature Byte

 

Build ID

 

Product Family

 

System Board ID

 

System Board CT

 

Integrated MAC Address

 

 

System Diagnostics

If the hard drive has the HP Advanced Diagnostics installed, the application will launch. If HP Advanced

 

Diagnostics is not installed, then a basic version built into the BIOS will provide the capability to perform

 

the following functions:

 

Memory Test

 

Hard Drive Check

 

Language

 

 

Update System BIOS

Lets you update the system BIOS from www.hp.com or another network server, from a removable USB

 

drive, or from a le located on the hard drive.

 

‘Check HP.com for BIOS Updates’ or ‘Check the Network for BIOS Updates’

 

 

The string that appears here depends on the setting in ‘BIOS Update Preferences’.

Computer Setup (F10) Utilities 13

Table 2-1 Computer Setup—Main (continued)

Option

Description

 

 

 

 

Lock BIOS Version

 

 

If this option is checked, the system is locked to the current BIOS version and updates are not

 

 

allowed.

 

BIOS Update Preferences

 

 

Allows the administrator to select the source of network updates (www.hp.com or another network

 

 

server) and allows con guration of a periodic check for updates, including policies for:

 

 

Check for updates and prompt the user to accept or reject the update at that time

 

 

Check for updates and install all new versions

 

 

Check for updates and install only new versions marked important

 

Network Con guration Settings

 

Update BIOS Using Local Media

 

 

Lets you access les on either USB storage or the hard drive. The HP BIOS Update and Recovery

 

 

application included in BIOS Softpaqs at www.hp.com will copy the BIOS le to the correct location

 

 

on the hard drive or USB device.

 

 

System IDs

Lets you set the following values:

 

Asset Tracking Number

 

Ownership Tag

 

 

Replicated Setup

Backup current settings to USB device

 

Saves system con guration to a formatted USB flash media device.

 

Restore current settings from USB device

 

Restores system con guration from a USB flash media device.

 

 

Save Custom Defaults

Saves the current system con guration settings as the custom default set.

 

 

Apply Custom Defaults

Applies the custom default settings to the computer after rebooting. Does not apply to options in the

and Exit

Security menu.

 

 

Apply Factory Defaults

Restores the factory system con guration settings to the computer after rebooting. Does not apply to

and Exit

options in the Security menu.

 

 

Ignore Changes and Exit

Exits Computer Setup without applying or saving any changes.

 

 

Save Changes and Exit

Saves changes to current system con guration, exits Computer Setup, and reboots.

 

 

 

 

14 Chapter 2 System management

Computer Setup—Security

NOTE: Support for speci c Computer Setup options may vary depending on the hardware con guration.

Table 2-2 Computer Setup—Security

Option

Description

 

 

Set up BIOS

Lets you set and enable a BIOS administrator password, which includes the following privileges:

Administrator Password

 

 

 

Manage other BIOS users

 

Full access to BIOS policy and settings

 

Unlock the computer when other BIOS users fail the preboot authentication.

 

NOTE: Creating a BIOS user disables the Fast Boot option.

 

NOTE: If the password is set, it is required to change Computer Setup options, update the BIOS, and

 

make changes to certain plug and play settings under Windows.

 

 

Change BIOS

Lets you change the BIOS administrator password.

Administrator Password

You must know the current password to be able to change it.

 

(This selection is active

 

 

only if a BIOS

 

 

administrator password is

 

 

set.)

 

 

 

 

Password Policies

Let you set the guidelines for a valid password. Options include:

 

Password minimum length

 

Requires at least one symbol

 

Requires at least one number

 

Requires at least one upper case character

 

Requires at least one lower case character

 

Allows spaces

 

Clear Password Jumper

 

Select ‘Honor’ to allow or ‘Ignore’ to not allow the absence of the password jumper to clear the passwords

 

at boot up. Default is ‘Honor’.

 

Prompt for Admin password on F9 (Boot Menu)

 

Prompt for Admin password on F11 (System Recovery)

 

Prompt for Admin password on F12 (Network Boot)

 

 

Security on ur t on

TPM Embedded Security

 

TPM Device

 

 

Lets you set the Trusted Platform Module as available or hidden.

 

TPM State

 

 

Select to enable the TPM.

 

TPM Clear

 

 

Select to reset the TPM to an unowned state. After the TPM is cleared, it is also turned o . To

 

 

temporarily suspend TPM operations, turn the TPM o instead of clearing it.

CAUTION: Clearing the TPM resets it to factory defaults and turns it o . You will lose all created keys and data protected by those keys.

Computer Setup (F10) Utilities 15

Table 2-2 Computer Setup—Security (continued)

Option

Description

 

 

 

 

TPM Activation Policy

 

BIOS Sure Start

 

Verify Boot Block on every Boot

 

 

Select to check validity of boot block region on every boot. If not selected, boot block region will be

 

 

validated on power cycles.

 

Data Recovery Policy

 

 

Select ‘Automatic’ or ‘Manual’ to set data recovery policy. ‘Manual’ lets you select whether or not to

 

 

execute recovery of a corrupted region if it is detected.

 

Dynamic Runtime Scanning of Boot Block

 

Veri

es the integrity of the BIOS boot block region several times each hour while the system is running.

 

 

Set Up BIOS Power-On

Lets you set and enable a BIOS power-on password. The power-on password prompt appears after a

Password

power cycle or reboot. If the user does not enter the correct power-on password, the unit will not boot.

 

 

Change BIOS Power-On

Lets you change the BIOS power-on password.

Password

You must know the current password to be able to change it.

 

(This selection is active

 

 

 

only if a BIOS power-on

 

 

 

password is set.)

 

 

 

 

 

DriveLock

Allows you to assign or modify a master or user password for hard drives. When this feature is enabled,

 

the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully

 

entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during

 

a subsequent cold-boot sequence.

 

NOTE:

This selection will only appear when at least one drive that supports the DriveLock feature is

 

attached to the system.

 

CAUTION: Be aware that these settings take place immediately. A save is not necessary.

 

CAUTION: Be sure to document the DriveLock password. Losing a DriveLock password will render a drive

 

permanently locked.

 

After you select a drive, the following options are available:

 

Set DriveLock Master Password. Sets the drive’s master password but does not enable DriveLock.

 

Enable DriveLock. Sets the drive’s user password and enables DriveLock.

 

 

Secure Erase

Lets you select a hard drive to completely erase.

 

Once a hard drive has been erased with a program that utilizes Secure Erase rmware commands, no le

 

recovery program, partition recovery program, or other data recovery method will be able to extract data

 

from the drive.

 

 

Smart Cover

Cover Removal Sensor (Disabled/Notify user/Administrator password)

 

Lets you disable the cover sensor or con gure what action is taken if the computer cover was removed.

 

Default is ‘Disabled’.

 

NOTE:

Notify user alerts the user with a POST error on the rst boot after the sensor detects removal of

 

the cover. If the password is set, Administrator Password requires that the password be entered to boot

 

the computer if the sensor detects that the cover has been removed.

 

 

System Management

Allows authorized personnel to reset security settings during a service event. Default is enabled.

Command

 

 

 

 

 

Restore Security

This action resets security devices, clears BIOS passwords (not including DriveLock), and restores settings

Settings to Default

in the Security menu to factory defaults.

 

 

 

 

16 Chapter 2 System management

Computer Setup—Advanced

NOTE: Support for speci c Computer Setup options may vary depending on the hardware con guration.

Table 2-3 Computer Setup—Advanced (for advanced users)

Option

Description

 

 

Display Language

Lets you select the language of the menus in F10 Setup and the keyboard layout.

 

 

Scheduled Power-On

This feature wakes the system up from a powered o state at a speci ed date and time.

 

 

Boot Options

Select the devices that the computer can boot from, as well as other options, including:

 

Startup Menu Delay(sec). Enabling this feature will add a user-speci ed delay to the POST process.

 

 

One purpose for the delay is to provide additional time to activate hotkeys such as Esc for the

 

 

Startup Menu or F10 for Computer Setup.

 

Fast Boot. Default is enabled for Windows 10 or later, and disabled for Windows 7 systems.

 

CD-ROM Boot. Default is enabled.

 

Network (PXE) Boot. Default is enabled.

 

Prompt on Memory Size Change. Default is enabled.

 

Prompt on Fixed Storage Change. Default is disabled.

 

After Power Loss. Default is Power O .

 

 

Power o —causes the computer to remain powered o when power is restored.

 

 

Power on—causes the computer to power on automatically as soon as power is restored.

 

 

Previous state—causes the computer to power on automatically as soon as power is restored,

 

 

 

if it was on when power was lost.

NOTE: If the system is con gured to ‘Power On from Keyboard Ports’ (see Power Management

Options), then this setting is forced to ‘Power On’.

Audio Alerts During Boot. Default is enabled. When disabled, most audible beeps from errors, warnings, and password prompts during boot up are suppressed.

UEFI Boot Order.

Default is enabled. Specify the order in which UEFI boot sources (such as a internal hard drive, USB hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image.

UEFI boot sources always have precedence over legacy boot sources.

Legacy Boot Order

Specify the order in which legacy boot sources (such as a network interface card, internal hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating system image.

Specify the order of attached hard drives. The rst hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).

NOTE: To drag a device to a preferred place, press Enter.

NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started.

Shortcut to Temporarily Override Boot Order

To boot one time from a device other than the default device speci ed in Boot Order, restart the computer and press Esc (to access the Startup menu) and then F9 (Boot Menu), or only F9 (skipping the Startup menu) when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.

Computer Setup (F10) Utilities 17

Table 2-3 Computer Setup—Advanced (for advanced users) (continued)

Option

Description

 

 

 

Secure Boot

on

ur Legacy Support and Secure Boot

on ur t on

Legacy Support – Lets you turn o all legacy support on the computer, including booting to DOS, running

 

 

legacy graphics cards, booting to legacy devices, and so on. Windows 7 for instance requires legacy

 

support, whereas Windows 10 does not.

 

Secure Boot – Lets you make sure an operating system is legitimate before booting to it, making

 

Windows resistant to malicious modi cation from preboot to full OS booting, preventing rmware

 

attacks. UEFI and Windows Secure Boot only allow code signed by pre-approved digital certi cates to run

 

during the rmware and OS boot process.

 

Default is ‘Legacy Support Enable and Secure Boot Disable’ for Windows 7 and other non-Windows

 

con

gurations. Default is ‘Legacy Support Disable and Secure Boot Enable’ for Windows 10 and later

 

con

gurations.

 

Secure Boot Key Management

 

Lets you manage the custom key settings.

 

Clear Secure Boot Keys

 

Lets you delete any previously loaded custom boot keys. Clearing keys will disable secure boot. Default is

 

disabled.

 

Reset Secure Boot keys to factory defaults

 

Default is disabled.

 

Enable MS UEFI CA key

 

Disabling this setting alters the Secure Boot key list to further restrict the allowed software

 

components. Set this option to ‘disable’ to support Device Guard.

 

 

 

System Options

on

ur Storage Controller for RAID (enable/disable)

 

Lets you enable onboard RAID. Default is enabled.

 

POST Prompt for RAID on ur t on (Intel only)

 

When disabled, the prompt for ‘RAID option ROM’ in legacy mode is suppressed.

 

Virtualization Technology (VTx) (Intel only)

Controls the virtualization features of the processor. Changing this setting requires turning the computer o and then back on. Default is disabled.

Virtualization Technology for Directed I/O (VTd) (Intel only)

Controls virtualization DMA remapping features of the chipset. Changing this setting requires turning the computer o and then back on. Default is disabled.

Allow PCIe/PCI SERR# Interrupt (enable/disable)

Allows PCI devices to report PCI/PCIe System Error signals, such as address parity errors, data parity errors, and critical errors other than parity. Default is enabled.

Power Button Override (disable/4 sec/15 sec)

Lets you disable or enable and select the number of seconds you have to hold down the power button for it to force the system to power o . Default is ‘4 sec’.

Thunderbolt Mode

Auto Connect - All devices are allowed to connect without user intervention.

User Authorization (default) - Device connection is managed by the Thunderbolt Service running on the host system.

18 Chapter 2 System management

Table 2-3 Computer Setup—Advanced (for advanced users) (continued)

Option

Description

 

 

 

Secure Connect - Allows the Thunderbolt host controller to di erentiate between many devices of the

 

same type.

 

DisplayPort and USB only - Allows USB data and monitor only connections. No Thunderbolt data traffic.

 

 

Built-In Device Options

Embedded LAN Controller

 

Select to show the device in the operating system. Default is enabled.

 

Wake On LAN

 

Lets you either disable the Wake On LAN feature, or con gure where the computer boots, including the

 

network or hard drive. Default is Boot to Network.

 

Thunderbolt/USB 3.1 Controller

 

Select to enable the controller. Default is enabled.

 

Video Memory Size

 

Use this option to manage graphics memory allocation. The value you choose is allocated permanently to

 

graphics and is unavailable to the operating system.

 

Audio Device

 

Select to show the device in the operating system. Default is enabled.

 

Internal Speakers (does not a ect external speakers)

 

Clear to disable the chassis speaker. This function is applicable to normal audio playback in the operating

 

system and does not a ect the error or warning beeps during POST. Default is enabled.

 

Integrated Camera

 

Clear to disable the integrated webcam. Default is enabled.

 

Increase Idle Fan Speed(%)

 

Sets idle fan speed percentage. This setting only changes the minimum fan speed. The fan is still

 

automatically controlled.

 

Touch Panel (touch models only)

 

Clear to disable the display panel touch feature. Default is enabled.

 

 

Port Options

Allows you to hide the following ports from the operating system:

 

SATA0

 

SATA1

 

Rear USB Ports

 

Left USB Ports

 

Rear USB Port 1

 

Rear USB Port 2

 

Rear USB Port 3

 

Rear USB Port 4

 

Left USB port 1

 

Left USB Port 2

 

Accessory USB Port 1

 

Media card reader

Computer Setup (F10) Utilities 19

Table 2-3 Computer Setup—Advanced (for advanced users) (continued)

Option

Description

 

 

 

 

M.2 SSD1

 

M.2 SSD2

 

M.2 WLAN/BT

 

Restrict USB Devices

 

Specify the following categories of USB devices to enable:

 

Allow all USB devices

 

Allow only keyboard and mouse

 

Allow all but storage devices and hubs.

 

When some devices are restricted, the system will disable USB ports that do not meet the allowed

 

criteria. This feature is usually combined with similar policies within the operating system since USB

 

devices can be moved to di erent ports. The ports disabled by the BIOS will remain disabled until the

 

system is restarted.

 

 

Option ROM Launch Policy

These policies control whether Legacy Option ROMs or UEFI drivers are loaded. Default is ‘All legacy’ for

 

Windows 7 and non-Windows con gurations. Default is ‘All UEFI’ for Windows 10 or later.

 

on

ur Option ROM Launch Policy

 

All legacy

 

All UEFI

 

All UEFI except video

 

 

Power Management

Runtime Power Management (enable/disable)

Options

Allows certain operating systems to reduce processor voltage and frequency when the current software load does not require the full capabilities of the processor. Default is enabled.

Extended Idle Power States (enable/disable)

Allows certain operating systems to decrease the processors power consumption when the processor is idle. Default is enabled.

S5 Maximum Power Savings (enable/disable)

Enabling this feature reduces the power of the system as much as possible in the S5 state. Power is removed from expansion slots. Default is disabled.

SATA Power Management (enable/disable)

Enables or disables SATA bus and/or device power management. Default is enabled.

Unique Sleep State Blink Rates (enable/disable)

This feature is designed to provide a visual indication of what sleep state the system is in. Each sleep state has a unique blink pattern. Power button LEDs will not light in Maximum Power Savings mode when system is not in S3 (Stand By) or S0 (On) states. Default is disabled.

NOTE: A normal shutdown goes to the S4 state for Windows 10 or later.

S0 (On) = Solid white LED.

S3 (Stand By)= 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (white LED) — repeated cycles of 3 blinks and a pause.

S4 (Hibernation)= 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (white LED) — repeated cycles of 4 blinks and a pause.

20 Chapter 2 System management

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