Hp X360 11 G3 User Manual

Maintenance and Service Guide

HP ProBook x360 11 G3 Education Edition

IMPORTANT! This document is intended for HP authorized service providers only.

© Copyright 2018 HP Development Company,

L.P.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in

the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: December 2018

Document Part Number: L43250-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.

To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to nd your product. Then select

User Guides.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place

the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits de ned by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description .......................................................................................................................................	1
2 Components ..................................................................................................................................................	5
Right .......................................................................................................................................................................	5
Left .........................................................................................................................................................................	6
Display ....................................................................................................................................................................	8
Keyboard area ........................................................................................................................................................	9
TouchPad .............................................................................................................................................	9
Lights .................................................................................................................................................	10
Keyboard webcam .............................................................................................................................	11
Special keys .......................................................................................................................................	12
Action keys ........................................................................................................................................	13
Bottom .................................................................................................................................................................	14
Labels ...................................................................................................................................................................	15
3 Illustrated parts catalog ..............................................................................................................................	16
Computer major components ..............................................................................................................................	16
Miscellaneous parts .............................................................................................................................................	18
Display assembly subcomponents ......................................................................................................................	19
Bracket Kit ............................................................................................................................................................	20
4 Removal and replacement procedures preliminary requirements ....................................................................	21
Tools required ......................................................................................................................................................	21
Service considerations .........................................................................................................................................	21
Plastic parts .......................................................................................................................................	21
Cables and connectors ......................................................................................................................	21
Drive handling ...................................................................................................................................	22
Workstation guidelines .....................................................................................................................	22
Electrostatic discharge information ....................................................................................................................	22
Generating static electricity ..............................................................................................................	23
Preventing electrostatic damage to equipment ...............................................................................	23
Personal grounding methods and equipment ..................................................................................	24
Grounding the work area ...................................................................................................................	24
Recommended materials and equipment ........................................................................................	24
Packaging and transporting guidelines ..............................................................................................................	25

v

5 Removal and replacement procedures for Authorized Service Provider parts ...................................................	26
Component replacement procedures ..................................................................................................................	26
Preparation for disassembly .............................................................................................................	26
Keyboard/top cover ...........................................................................................................................	26
TouchPad ...........................................................................................................................................	29
Second webcam and webcam transfer board ...................................................................................	31
Battery ...............................................................................................................................................	33
Solid-state drive ................................................................................................................................	34
WLAN module ....................................................................................................................................	35
RTC battery ........................................................................................................................................	38
Speakers ............................................................................................................................................	39
Audio board .......................................................................................................................................	40
Power connector cable (DC-in) ..........................................................................................................	41
System board ....................................................................................................................................	42
Heat sink ............................................................................................................................................	45
Display assembly ...............................................................................................................................	47
6 Computer Setup (BIOS), TPM, and HP Sure Start .............................................................................................	55
Using Computer Setup .........................................................................................................................................	55
Starting Computer Setup ..................................................................................................................	55
Navigating and selecting in Computer Setup ...................................................................................	55
Restoring factory settings in Computer Setup .................................................................................	55
Updating the BIOS .............................................................................................................................	56
Determining the BIOS version .........................................................................................	56
Downloading a BIOS update ...........................................................................................	56
Changing the boot order using the f9 prompt ..................................................................................	57
TPM BIOS settings (select products only) ...........................................................................................................	57
Using HP Sure Start (select products only) .........................................................................................................	58
7 Backing up, restoring, and recovering ...........................................................................................................	59
Backing up information and creating recovery media ........................................................................................	59
Using Windows tools .........................................................................................................................	59
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .....	59
Restoring and recovery ........................................................................................................................................	60
Restoring, resetting, and refreshing using Windows tools ..............................................................	60
Recovering using HP Recovery media ...............................................................................................	60
Changing the computer boot order ...................................................................................................	60
8 Using HP PC Hardware Diagnostics ................................................................................................................	61
Using HP PC Hardware Diagnostics Windows (select products only) .................................................................	61

vi

Downloading HP PC Hardware Diagnostics Windows .......................................................................	61
Downloading the latest HP PC Hardware Diagnostics Windows version .......................	62
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) .....................................................................................................	62
Installing HP PC Hardware Diagnostics Windows .............................................................................	62
Using HP PC Hardware Diagnostics UEFI .............................................................................................................	62
Starting HP PC Hardware Diagnostics UEFI .......................................................................................	63
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..............................................	63
Downloading the latest HP PC Hardware Diagnostics UEFI version ..............................	63
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) .....................................................................................................	63
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) .............................................	64
Downloading Remote HP PC Hardware Diagnostics UEFI .................................................................	64
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .................	64
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................	64
Customizing Remote HP PC Hardware Diagnostics UEFI settings ....................................................	64
9 peci c tions ..............................................................................................................................................	66
Computer speci cations ......................................................................................................................................	66
10 Statement of memory volatility ..................................................................................................................	67
Nonvolatile memory usage .................................................................................................................................	69
Questions and answers .......................................................................................................................................	71
Using HP Sure Start (select models only) ............................................................................................................	72
11 Power cord set requirements ......................................................................................................................	73
Requirements for all countries ............................................................................................................................	73
Requirements for speci c countries and regions ................................................................................................	74
12 Recycling ..................................................................................................................................................	76
Index .............................................................................................................................................................	77

vii

viii

1Product description

Table 1-1 Product components and their descriptions

Category	Description
Product Name	HP ProBook x360 11 G3 Education Edition
Processors	Intel® Pentium® SilverN5000 1.10 GHz (turbo up to 2.70 GHz) quad core processor, 2400 MHz FSB, 4 MB
	L2 cache, 6 W (Intel UHD Graphics 605)
	Intel Celeron® N4100 1.10 GHz (turbo up to 2.40 GHz) quad core processor, 2400 MHz FSB, 4 MB L2
	cache, 6 W (Intel UHD Graphics 600)
	Intel Celeron N4000 1.10 GHz (turbo up to 2.60 GHz) dual core processor, 2400 MHz FSB, 4 MB L2
	cache, 6 W (Intel UHD Graphics 600)
Graphics	Intel universal memory architecture (UMA)
	Intel UHD Graphics 605 (N5000 processor)
	Intel UHD Graphics 600 (N4100, N4000 processors)
	Support for DirectX 12
Panel	29.46 cm (11.6-in), high de nition (HD) (1366 × 768), light-emitting diode (LED), EDP, slim, 220
	nits
	Touch display, SVA, with HD camera
	Touch display UWVA, with HD camera
	Non-touch display, SVA, with HD camera
Memory module	Support for up to 8-GB, DDR4-2400, on-board system memory in the following con gurations
	●	8192-MB
	●	4096-MB
Storage	eMMC con gur tion
	64 GB
	Solid-state drive (M.2; not available on computer models equipped with eMMC storage)
	256 GB, SATA-3, TLC
	128 GB, SATA-3, TLC
Audio and video	Front-facing camera: 1 MP HD @ 1280 × 720p
	Second camera: 5 MP full high-de nition (FHD) @ 2560 × 1920p (select models)
	Integrated dual digital microphones
	HP HD audio
	Dual speakers
	Realtek ALC3247
Ethernet	Realtek GBE Ethernet (Non-SAH, QFN32)

1

Table 1-1 Product components and their descriptions (continued)

Category	Description
	Support S3/S4/S5 wake on LAN with embedded NIC
	Support S3/S4/S5 wake on LAN (via out of band): HP USB-C Universal Dock
	Support S0/S3/S4/S5 MAPT (via out of band): HP USB-C Universal Dock
Wireless	Integrated WLAN options with dual antennas (M.2 2230 socket PCIe/USB)
	●	Intel Wireless-AC 9260 802.11ac 2 × 2 WiFi + Bluetooth® 5.0
	●	Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2 Combo Adapter
	Bluetooth 1.2 supported
	Static WIFI BIOS SAR support for Intel Wireless-AC 9260
	Wireless antennas con gured at bottom of display
	Support for Miracast
	Support for WoWLAN S3/S4 (AC only)
	Support for HP LAN wireless protection (WLAN/LAN switching)
	Support for HP Connection Optimizer with data analytics
External media cards	Micro-Secure Digital (SD®) media reader slot
	Support for micro SD/SDHC/SDXC up to UHS-104
	Push-push insertion/removal
Internal card expansion	One M.2 slot for WLAN
Ports	Headphone/microphone combo jack
	AC Smart Pin adapter plug
	HDMI v1.4b supporting up to 3840 × 2160 @ 30-Hz
	*auto adjust panel resolution to t embedded panel and external monitor connected
	USB 3.1 Gen 1 port with Type-A connector (2)
	USB 3.1 port with Type-C connector
Sensors	Combination chip, including:
	Accelerometer
	Magnetometer
	Gyro
Keyboard	Keyboard
	Full-sized, chiclet-style keyboard
	Pick-resistant
	Spill resistant
	TouchPad requirements
	Multitouch gestures enabled

2Chapter 1 Product description

Table 1-1 Product components and their descriptions (continued)

Category	Description
	Support for Windows® 10 trackpad gestures
	Taps enabled as default
	Default on - nger scroll, pinch
Pen input	Wacom AES pen with loop (select models; touch screen only)
	Support for passive pen
Power requirements	Battery
	3 cell, 48 WHr, long-life lithium polymer soft pack battery
	AC adapter
	65 W HP Smart AC adapter (non-PFC, EM, 4.5-mm)
	45 W HP Smart AC adapter (non-PFC, 4.5-mm)
	45 W USB Type-C straight, nPFC
	Power cord
	1 m convention power cord
Security	Kensington Nano Security Slot
Operating system	Preinstalled
	Windows® 10 Home 64
	Windows 10 Home 64 Single Language
	Windows 10 Home 64 Chinese Market CPPP
	Windows 10 Home 64 Single Language APAC EM PPP
	Windows 10 Home 64 Single Language India Market PPP
	Windows 10 Home 64 Single Language Indonesia Market PPP
	Windows 10 Home 64 StF MSNA for Higher Education
	Windows 10 Home 64 StF MSNA for Higher Education Strategic
	Windows 10 Pro 64
	Windows 10 Pro 64 Chinese Market
	Windows 10 Pro 64 StF MSNA
	Windows 10 Pro 64 StF MSNA Emerging Markets
	Windows 10 Pro 64 StF MSNA Standard
	Windows 10 Pro 64 StF MSNA Strategic
	Windows 10 Pro 64 Value Notebook
	Windows 10 Pro 64 Value Notebook Chinese Market
	Windows 10 Pro S 64
	Windows 10 Pro S 64 Value

3

Table 1-1 Product components and their descriptions (continued)

Category	Description
	Restore media–DRDVD
	Windows 10 Driver DVD
	Restore media–OSDVD
	Windows 10 S
	Web support OS
	Windows 10 Enterprise 64
	Win 10 Pro 64 CBB 1803
	erti ed
	Microsoft WHQL
Serviceability	End user replaceable part
	AC adapter
	Pen

4Chapter 1 Product description

2Components

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

Right

Table 2-1 Right-side components and their descriptions

Component		Description
(1)	MicroSD memory card reader	Reads optional memory cards that store, manage, share, or access
		information.
		To insert a card:
		1.	Hold the card label-side up, with the connectors facing the
			computer.
		2.	Insert the card into the memory card reader, and then press in on
			the card until it is rmly seated.
		To remove a card:
		▲	Press in on the card, and then remove it from the memory card
			reader.
(2)	USB Type-C port	Connects a USB device, such as a cell phone, camera, activity tracker, or
		smartwatch, and provides data transfer.
		NOTE: Cables and/or adapters (purchased separately) may be required.
(3)	USB SuperSpeed port	Connects a USB device, such as a cell phone, camera, activity tracker, or
		smartwatch, and provides high-speed data transfer.
(4)	HDMI port	Connects an optional video or audio device, such as a high-de nition
		television, any compatible digital or audio component, or a high-speed
		High De nition Multimedia Interface (HDMI) device.
(5)	RJ-45 (network) jack/status lights	Connects a network cable.
		●	Green (left): The network is connected.
		●	Amber (right): Activity is occurring on the network.
(6)	Battery light	When AC power is connected:

Right 5

Table 2-1 Right-side components and their descriptions (continued)

Component		Description
		●	White: The battery charge is greater than 90 percent.
		●	Amber: The battery charge is from 0 to 90 percent.
		●	The battery is not charging.
		When AC power is disconnected (battery not charging):
		●	Blinking amber: The battery has reached a low battery level. When
			the battery has reached a critical battery level, the battery light
			begins blinking rapidly.
		●	The battery is not charging.
(7)	Power connector	Connects an AC adapter.

Left

Table 2-2 Left-side components and their descriptions

Component		Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent, but it may
		not prevent the computer from being mishandled or stolen.
(2)	USB SuperSpeed port	Connects a USB device, such as a cell phone, camera, activity tracker, or
		smartwatch, and provides high-speed data transfer.
(3)	Audio-out (headphone)/Audio-in	Connects optional powered stereo speakers, headphones, earbuds, a
	(microphone) combo jack	headset, or a television audio cable. Also connects an optional headset
		microphone. This jack does not support optional standalone
		microphones.

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

To access this guide:

▲ Select the Start button, select HP Help and Support, and then select HP Documentation.

6Chapter 2 Components

Table 2-2 Left-side components and their descriptions (continued)

Component		Description
		NOTE: When a device is connected to the jack, the computer speakers
		are disabled.
(4)	Power button	●	When the computer is o , press the button to turn on the
			computer.
		●	When the computer is on, press the button briefly to initiate Sleep.
		●	When the computer is in the Sleep state, press the button briefly
			to exit Sleep (select products only).
		●	When the computer is in Hibernation, press the button briefly to
			exit Hibernation.

CAUTION: Pressing and holding down the power button results in the loss of unsaved information.

If the computer has stopped responding and shutdown procedures are ine ective, press and hold the power button for at least 5 seconds to turn o the computer.

To learn more about your power settings, see your power options.

▲Right-click the Power meter icon and then select Power Options.

(5)

Power light

●

On: The computer is on.

●Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts o power to the display and other unneeded components.

●The computer is o or in Hibernation. Hibernation is a powersaving state that uses the least amount of power.

(6)

Volume button

Controls speaker volume on the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲Select the Start button, select HP Help and Support, and then select HP Documentation.

Left 7

Display

Table 2-3 Display components and their descriptions

Component		Description
(1)	WLAN antennas*	Send and receive wireless signals to communicate with wireless local area
		networks (WLANs).
(2)	Internal microphones	Record sound.
(3)	Camera light	On: The camera is in use.
(4)	Camera	Allows you to video chat, record video, and record still images. Some cameras
		also allow a facial recognition logon to Windows, instead of a password logon.

NOTE: Camera functions vary depending on the camera hardware and software installed on your product.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲Select the Start button, select HP Help and Support, and then select HP Documentation.

8Chapter 2 Components

Keyboard area

TouchPad

Table 2-4 TouchPad components and their descriptions

Component		Description
(1)	TouchPad zone	Reads your nger gestures to move the pointer or activate
		items on the screen.
(2)	Left TouchPad button	Functions like the left button on an external mouse.
(3)	Right TouchPad button	Functions like the right button on an external mouse.

Keyboard area

9

Lights

Table 2-5 Lights and their descriptions

Component		Description
(1)	Caps lock light	On: Caps lock is on, which switches the key input to all capital
		letters.
(2)	TouchPad light	●	On: The TouchPad is o .
		●	The TouchPad is on.
(3)	Mute light	●	On: Computer sound is o .
		●	Computer sound is on.
(4)	Wireless light	On: An integrated wireless device, such as a wireless local area
		network (WLAN) device and/or a Bluetooth® device, is on.

NOTE: On some models, the wireless light is amber when all wireless devices are o .

10 Chapter 2 Components

Keyboard webcam

Table 2-6 Keyboard webcam components and their descriptions

Component		Description
(1)	Camera light	On: The camera is in use.
(2)	Camera	Allows you to video chat, record video, and record still images.
		Some cameras also allow a facial recognition logon to Windows,
		instead of a password logon.

NOTE: Camera functions vary depending on the camera hardware and software installed on your product.

Keyboard area 11

Special keys

Table 2-7 Special keys and their descriptions

Component		Description
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with another key. Such key combinations are called
		hot keys.
(3)	Windows key	Opens the Start menu.
		NOTE: Pressing the Windows key again will close the Start
		menu.
(4)	Action keys	Execute frequently used system functions.
		See Action keys on page 13.
(5)	Embedded numeric keypad	A numeric keypad superimposed over the keyboard alphabet
		keys. When fn+num lk is pressed, the keypad can be used like an
		external numeric keypad. Each key on the keypad performs the
		function indicated by the icon in the upper-right corner of the
		key.

NOTE: If the keypad function is active when the computer is turned o , that function is reinstated when the computer is turned back on.

12 Chapter 2 Components

Action keys

An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page 12.

▲To use an action key, press and hold the key.

Table 2-8 Action keys and their descriptions

Icon	Description
	Decreases the screen brightness incrementally as long as you hold down the key.
	Increases the screen brightness incrementally as long as you hold down the key.
	Decreases speaker volume incrementally while you hold down the key.
	Increases speaker volume incrementally while you hold down the key.
	Mutes the microphone.
	Mutes or restores speaker sound.
	Turns the wireless feature on or o .
	NOTE: A wireless network must be set up before a wireless connection is possible.
	Turns the TouchPad on and o .
	Switches the screen image among display devices connected to the system. For example, if a monitor is
	connected to the computer, repeatedly pressing the key alternates the screen image from computer display
	to monitor display to simultaneous display on both the computer and the monitor.
	Initiates Sleep, which saves your information in system memory. The display and other system components
	turn o and power is conserved. To exit Sleep, briefly press the power button.
	CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding the fn key and the left shift key. The fn lock light will turn on. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with the appropriate action key.

Keyboard area 13

Bottom

Table 2-9 Bottom components and their descriptions

Component	Description
Speakers (2)	Produce sound.

14 Chapter 2 Components

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

●Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

Table 2-10 Service label components

Component

(1)HP product name

(2)Product ID

(3)Serial number

(4)Warranty period

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

Labels 15

3Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions.

Computer major components

16 Chapter 3 Illustrated parts catalog

Table 3-1 Computer major components and their descriptions

Item

Component

Spare part number

(1)Display assembly, touch

NOTE: The touch display is spared only as an entire assembly.

For use in blue models:

	●	Touch, SVA	L47209-001
	●	Touch, UWVA	L47210-001
	For use in grey models:
	●	Touch, SVA	L43785-001
	●	Touch, UWVA	L43786-001
(2)	Display assembly, non-touch		not spared
	NOTE: The non-touch display is spared only at the subcomponent level. For more non-
	touch display assembly spare part information, see Display assembly subcomponents
	on page 19.

(3)Keyboard/top cover (includes keyboard cable, top cover shielding, and magnets):

NOTE: For a detailed list of keyboard country codes, see Keyboard/top cover on page 26.

	Models without a second webcam	L47577-xx1
	Models with a second webcam	L47578-xx1
(4)	Second webcam	L43799-001
(5)	TouchPad (does not include cable or bracket)	L43778-001
(6)	TouchPad bracket (included in the Bracket Kit)	L43792-001
(7)	Speakers (left and right; includes cables)	L43779-001

(8)System board (includes processor, graphics subsystem with UMA memory, and replacement thermal material): All system boards use the following part numbers:

xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system

	Equipped with an Intel Pentium N5000 processor and 8 GB of system memory	L43775-xx1
	Equipped with an Intel Pentium N5000 processor and 4 GB of system memory	L43774-xx1
	Equipped with an Intel Celeron N4100 processor and 4 GB of system memory	L43773-xx1
	Equipped with an Intel Celeron N4100 processor, 4 GB of system memory, and 64 GB of	L43772-xx1
	eMMC memory
	Equipped with an Intel Celeron N4000 processor and 4 GB of system memory	L43771-xx1
	Equipped with an Intel Celeron N4000 processor, 4 GB of system memory, and 64 GB of	L43770-xx1
	eMMC memory
(9)	RTC battery (includes cable)	L43797-001
(10)	Webcam transfer board (includes cable)	L43800-001
(11)	Audio board (includes rubber and cable)	L43777-001
(12)	Heat sink (includes replacement thermal material)	L43776-001

Computer major components 17

Table 3-1 Computer major components and their descriptions (continued)

Item	Component	Spare part number
(13)	WLAN module
	Intel Wireless-AC 9260 802.11ac 2 × 2 WiFi + Bluetooth 5.0	L16647-005
	Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2 Combo Adapter	L51005-005
(14)	Solid-state drive:
	256-GB, M.2, SATA-3 solid-state drive	L43788-001
	128-GB, M.2, SATA-3 solid-state drive	L43787-001
(15)	Battery	L12791-855
(16)	Bottom cover
	Grey	L43780-001
	Blue	L43781-001

Miscellaneous parts

Table 3-2 Miscellaneous parts and their descriptions

Component	Spare part number
AC adapter:
65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm)	913691-850
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm, for use in Argentina)	741553-852
45-W USB Type-C adapter (nPFC, 3 pin)	934739-850
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm)	741727-001
Misc Kit (includes bezel adhesive)	L43802-001
Screw Kit	L43782-001
AES active pen	L43795-001
Pen holder	L43796-001

18 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Table 3-3 Display components and their descriptions

Item	Component	Spare part number
(1)	Display bezel	L43791-001
(2)	Webcam/microphone module cable (available in the Cable Kit, spare part number L43783-001; includes LED board cable)
	Display bezel adhesive (not illustrated, included in the Miscellaneous Kit, spare part number L43802-001)
(3)	G-sensor module	L43794-001
(4)	Display support bracket (included in Bracket Kit)	L43792-001
(5)	Webcam/microphone module (includes double-sided adhesive):	L43801-001
(6)	LED board	L50719-001
(7)	Display panel cable (available in the Cable Kit, spare part number L43783-001)

Display assembly subcomponents 19