Hp X360 14 User Manual

Maintenance and Service Guide

HP Pavilion x360 14 Convertible PC

IMPORTANT! This document is intended for HP authorized service providers only.

© Copyright 2019 HP Development Company,

L.P.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Core, and Pentium are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. NVIDIA and GeForce are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. MicroSD, SDHC, and SDXC are trademarks or registered trademarks of SD-3C in the United States, other countries or both. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: March 2019

Document Part Number: L52090-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.

To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to nd your product. Then select

User Guides.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits de ned by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Product description .......................................................................................................................................	1
2 Getting to know your computer ......................................................................................................................	5
Right side ...............................................................................................................................................................	5
Left side .................................................................................................................................................................	6
Display ....................................................................................................................................................................	8
Keyboard area ........................................................................................................................................................	9
TouchPad .............................................................................................................................................	9
Lights .................................................................................................................................................	10
Speakers and ngerprint reader .......................................................................................................	11
Special keys .......................................................................................................................................	12
Bottom .................................................................................................................................................................	13
Labels ...................................................................................................................................................................	14
3 Illustrated parts catalog ..............................................................................................................................	15
Computer major components ..............................................................................................................................	15
Display assembly subcomponents ......................................................................................................................	19
Mass storage devices ...........................................................................................................................................	21
Cables ...................................................................................................................................................................	22
Miscellaneous parts .............................................................................................................................................	23
4 Removal and replacement procedures preliminary requirements ....................................................................	25
Tools required ......................................................................................................................................................	25
Service considerations .........................................................................................................................................	25
Plastic parts .......................................................................................................................................	25
Cables and connectors ......................................................................................................................	25
Drive handling ...................................................................................................................................	26
Workstation guidelines .....................................................................................................................	26
Electrostatic discharge information ....................................................................................................................	26
Generating static electricity ..............................................................................................................	27
Preventing electrostatic damage to equipment ...............................................................................	27
Personal grounding methods and equipment ..................................................................................	28
Grounding the work area ...................................................................................................................	28
Recommended materials and equipment ........................................................................................	28
Packaging and transporting guidelines ..............................................................................................................	29

v

5 Removal and replacement procedures for authorized service provider parts ....................................................	30
Component replacement procedures ..................................................................................................................	30
Preparation for disassembly .............................................................................................................	30
Bottom cover and Rubber Foot Kit ....................................................................................................	31
Battery ...............................................................................................................................................	34
WLAN module ....................................................................................................................................	35
Hard drive and hard drive cover ........................................................................................................	37
Solid-state drive ................................................................................................................................	40
Memory module and cover ................................................................................................................	41
Power button board ..........................................................................................................................	44
Power button .....................................................................................................................................	45
TouchPad ...........................................................................................................................................	46
Speakers ............................................................................................................................................	47
Heat sink ............................................................................................................................................	49
Fingerprint reader board ...................................................................................................................	52
Fan .....................................................................................................................................................	53
USB/audio board ................................................................................................................................	54
System board ....................................................................................................................................	56
Display assembly ...............................................................................................................................	59
Power connector ...............................................................................................................................	67
Keyboard/top cover ...........................................................................................................................	68
6 Using Setup Utility (BIOS) .............................................................................................................................	69
Starting Setup Utility (BIOS) ................................................................................................................................	69
Updating Setup Utility (BIOS) ..............................................................................................................................	69
Determining the BIOS version ...........................................................................................................	69
Downloading a BIOS update ..............................................................................................................	70
7 Using HP PC Hardware Diagnostics ................................................................................................................	71
Using HP PC Hardware Diagnostics Windows (select products only) .................................................................	71
Downloading HP PC Hardware Diagnostics Windows .......................................................................	71
Downloading the latest HP PC Hardware Diagnostics Windows version .......................	72
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) .....................................................................................................	72
Installing HP PC Hardware Diagnostics Windows .............................................................................	72
Using HP PC Hardware Diagnostics UEFI .............................................................................................................	72
Starting HP PC Hardware Diagnostics UEFI .......................................................................................	73
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..............................................	73
Downloading the latest HP PC Hardware Diagnostics UEFI version ..............................	73
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) .....................................................................................................	73

vi

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) .............................................	74
Downloading Remote HP PC Hardware Diagnostics UEFI .................................................................	74
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .................	74
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................	74
Customizing Remote HP PC Hardware Diagnostics UEFI settings ....................................................	74
8 Backing up, restoring, and recovering ...........................................................................................................	76
Backing up information and creating recovery media ........................................................................................	76
Using Windows tools .........................................................................................................................	76
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .....	76
Restoring and recovery ........................................................................................................................................	77
Restoring, resetting, and refreshing using Windows tools ..............................................................	77
Recovering using HP Recovery media ...............................................................................................	77
Changing the computer boot order ...................................................................................................	77
9 p i tions ..............................................................................................................................................	78
10 Power cord set requirements ......................................................................................................................	79
Requirements for all countries ............................................................................................................................	79
Requirements for speci c countries and regions ................................................................................................	80
11 Recycling ..................................................................................................................................................	82
Index .............................................................................................................................................................	83

vii

viii

1Product description

Table 1-1 Product components and their descriptions

Category	Description
Product Name	HP Pavilion x360 14 Convertible PC
	Model numbers: 14-dh0xxx, 14q-dh0xxx, 14t-dh000
Processor	8th generation Intel® Core™ processors
	Intel Core i7-8565U (1.8 GHz, turbo up to 4.6 GHz), 2400 MHz FSB, 8 MB L3 cache, quad core, 15 W
	Intel Core i5-8265U (1.6 GHz, turbo up to 3.9 GHz), 2400 MHz FSB, 6 MB L3 cache, dual core, 15 W
	Intel Core i3-8145U (2.1 GHz, turbo up to 3.9 GHz), 2400 MHz FSB, 4 MB L3 cache, dual core, 15 W
	Intel Pentium® processor
	Intel Pentium SilverN5000 1.10 GHz (turbo up to 2.70 GHz) quad core processor, 2400 MHz FSB, 4 MB L2
	cache, 6 W
Graphics	Internal graphics
	Intel UHD Graphics 620 (Core processors)
	Intel UHD Graphics 605 (Pentium processor)
	Supports HD decode, DX12, and HDMI
	Hybrid graphics
	NVIDIA® GeForce® MX250 with up to 2048 MB of dedicated GDDR5 video memory (Core i7 processor)
	NVIDIA GeForce MX130 with up to 2048 MB of dedicated GDDR5 video memory (Core i5/i3 processors)
	Supports Optimus
	Supports GPS (GPU Performance Scaling)
Panel	35.6 cm (14.0-in) WLED, anti glare, slim t (3.0 mm), eDP, narrow bezel, touch; 16:9 ultra wide
	aspect ratio
		igh-de nition (HD) (1366 × 768), SVA; typical brightness: 220 nits
	Full high-de nition (FHD) (1920 × 1080), UWVA; typical brightness: 250 nits
	Touch solution with flush glass, multitouch enabled
	Supports active stylus
	Supports simultaneous pen and touch
Memory	Two SODIMM slots, non-accessible/non-upgradeable
	DDR4-2400 dual channel support
	Supports up to 16 GB maximum system memory in the following con gurations
	●	16 GB (8 GB × 2)
	●	12 GB (8 GB × 1 + 4 GB × 1)

1

Table 1-1 Product components and their descriptions (continued)

Category	Description
	●	8 GB (8 GB × 1 or 4 GB × 2)
	●	4 GB (4 GB × 1)
Storage	Supports 6.35 cm (2.50 in), 7.2 mm SATA hard drives
	Support for solid-state drive + hard drive
	M.2 solid-state drive expansion capability on single hard drive models
	Accelerometer/hard drive protection support
	Single hard drive on gur		tions
	1 TB, 5400 rpm, 7.2 mm
	500 GB, 5400 rpm, 7.0 mm
	Solid-state/hard drive on		gur tions
	1 TB, 5400 rpm, 7.0 mm SSHD with 8 GB NAND
	Dual storage on gur tions
	256 GB, PCIe, solid-state drive + 1 TB hard drive
	128 GB, SATA-3, TLC, solid-state drive + 1 TB hard drive
	M.2, SATA-3, solid-state drive
	128 GB, TLC
	PCIe, NVMe, M.2 solid-state drives
	512 GB
	256 GB
	Intel Optane (3D Xpoint) Solution PCIe, Gen3 × 2, M.2 solid-state drive
	16 GB (Optane) + 1 TB, 5400 rpm, 7.2 mm hard drive
Audio	Audio brand: B&O Play
	Audio control panel: B&O Play Audio Control
	Supports HP Audio Boost
	Dual speakers
Video	HP Wide Vision HD Camera - indicator LED, USB2.0, HD BSI sensor, f2.0, WDR, 88° WFOV
	720p by 30 frames per second
	Dual array digital microphone with appropriate software - beam forming, echo cancellation, noise
	suppression
Sensors	Gyroscope/E-compass/Accelerometer
	Accelerometer (two – one for hard drive protection/CoolSense, the other for panel rotation)
	Sensor hub
Wireless	Support for Miracast
	Wi-Fi BIOS SAR

2Chapter 1 Product description

Table 1-1 Product components and their descriptions (continued)

	Category	Description
		Integrated wireless options with dual antennas (M.2/PCIe):
		Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth® 4.2 Combo Adapter (MU-MIMO supported)
		Integrated wireless options with single antennas (M.2/MIPI/BRI):
		Intel Wireless-AC 9461 802.11ac 1 × 1 Wi-Fi + Bluetooth 5 (non-vPro) (MU-MIMO supported)
		Integrated wireless options with single antenna (M.2/PCIe):
		Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)
	Ports	HP Smart Plug AC adapter (4.5 mm barrel)
		Headphone/microphone combo jack
		igh-de nition multimedia interface (HDMI) v.1.4, supporting up to 1920 × 1080 at 60 Hz
		Hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video (auto adjust
		panel resolution to t embedded panel and external monitor connected)
		USB 3.1 Gen 1 Type A ports (2)
		USB 3.1 Gen 1 Type-C port (supports data transfer)
	Media card	Supports microSD/SDHC/SDXC
		Push-push insertion/removal
	Internal card expansion	One M.2 slot for WLAN
		One M.2 slot for solid-state drive
	Keyboard/pointing	Keyboard
	devices
		Full-sized, textured, island-style, keyboard (ash gray)
		Full-size, two coat UV paint, island-style keyboard (natural silver, luminous gold)
		Full-size, backlit, two coat UV paint, island-style keyboard (ash silver)
		Full-size, backlit, three coat UV paint, island-style keyboard (natural silver, luminous gold)
		TouchPad requirements
		ClickPad with image sensor
		Multitouch gestures enabled
		Precision Touchpad supported
		Support for modern trackpad gestures
		Taps enabled as default
	Power requirements	Battery
		Supports a 3-cell, 41 Whr, polymer/prismatic-mix battery
		Battery life enhancement
		Supports battery fast charge
		AC adapter
		65 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm, right angle)

3

Table 1-1 Product components and their descriptions (continued)

Category	Description
	65 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm) for use in Argentina
	65 W EM HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm)
	45 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm, right angle)
	45 W HP Smart AC adapter (non-PFC, standard barrel, 4.5 mm) for use in Argentina
	Power cord
	1 m conventional power cord (C5)
	1 m conventional power cord (C5) + Japan plug adapter
Security	Trusted Platform Module (fTPM) 2.0, rmware based
	Kensington Nano Security Lock
	Fingerprint reader (select models)
	U2F (Universal 2nd Factor Authentication)
Operating system	Preinstalled
	Windows® 10 Home 64
	Windows 10 Home 64 Chinese Market CPPP
	Windows 10 Home 64 High-End Chinese Market CPPP
	Windows 10 Home 64 Plus
	Windows 10 Home 64 Plus Single Language
	Windows 10 Home 64 Plus Single Language Africa Market
	Windows 10 Home 64 Plus Single Language APAC EM PPP
	Windows 10 Home 64 Plus Single Language India Market
	Windows 10 Home 64 Plus Single Language Indonesia Market
	Windows 10 Home 64 Single Language
	Windows 10 Home 64 Single Language Africa Market PPP
	Windows 10 Home 64 Single Language APAC EM PPP
	Windows 10 Home 64 Single Language India Market PPP
	Windows 10 Home 64 Single Language Indonesia Market PPP
	Windows 10 Home S 64
	Windows 10 Home S 64 Single Language
	Windows 10 Home S 64 Value
	Windows 10 Pro 64
	FreeDOS 2.0
Serviceability	End-user replaceable parts:
	AC adapter

4Chapter 1 Product description

2Getting to know your computer

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

Right side

Table 2-1 Right-side components and their descriptions

Component		Description
(1)	Drive light	●	Blinking white: The hard drive is being accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked the hard drive.
(2)	Memory card reader	Reads optional memory cards that enable you to store, manage, share, or
		access information.
		To insert a card:
		1.	Hold the card label-side up, with connectors facing the computer.
		2.	Insert the card into the memory card reader, and then press in on the
			card until it is rmly seated.

To remove a card:

		▲	Press in on the card, and then remove it from the memory card reader.
(3)	USB Type-C port	Connects a USB device, such as a cell phone, camera, activity tracker, or
		smartwatch, and provides data transfer.
		NOTE: Cables and/or adapters (purchased separately) may be required.
(4)	USB SuperSpeed port	Connects a USB device, such as a cell phone, camera, activity tracker, or
		smartwatch, and provides high-speed data transfer.
(5)	HDMI port	Connects an optional video or audio device, such as a high-de nition
		television, any compatible digital or audio component, or a high-speed igh-
		e nition Multimedia Interface (HDMI) device.
(6)	AC adapter and battery light	●	White: The AC adapter is connected and the battery is fully charged.
		●	Blinking white: The AC adapter is disconnected and the battery has
			reached a low battery level.
		●	Amber: The AC adapter is connected and the battery is charging.

Right side

5

Table 2-1 Right-side components and their descriptions (continued)

Component		Description
		●	The battery is not charging.
(7)	Power connector	Connects an AC adapter.

Left side

Table 2-2 Left-side components and their descriptions

Component		Description
(1)	USB SuperSpeed port	Connects a USB device, such as a cell phone, camera, activity tracker, or
		smartwatch, and provides high-speed data transfer.
(2)	Audio-out (headphone)/Audio-in	Connects optional powered stereo speakers, headphones, earbuds, a headset,
	(microphone) combo jack	or a television audio cable. Also connects an optional headset microphone.
		This jack does not support optional standalone microphones.
		WARNING! To reduce the risk of personal injury, adjust the volume before
		putting on headphones, earbuds, or a headset. For additional safety
		information, see the Regulatory, Safety, and Environmental Notices.
		To access this guide:
		▲ Select the Start button, select HP Help and Support, and then select HP
			Documentation.
		NOTE: When a device is connected to the jack, the computer speakers are
		disabled.
(3)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool internal
		components and prevent overheating. It is normal for the internal fan to cycle
		on and o during routine operation.
(4)	Power button	●	When the computer is o , press the button to turn on the computer.
		●	When the computer is on, press the button briefly to initiate Sleep.
		●	When the computer is in the Sleep state, press the button briefly to exit
			Sleep (select products only).
		●	When the computer is in Hibernation, press the button briefly to exit
			Hibernation.

CAUTION: Pressing and holding down the power button results in the loss of unsaved information.

6Chapter 2 Getting to know your computer

Table 2-2 Left-side components and their descriptions (continued)

Component		Description
		If the computer has stopped responding and shutdown procedures are
		ine	ective, press and hold the power button down for at least 5 seconds to
		turn o the computer.
		To learn more about your power settings, see your power options:
		▲	Right-click the Power icon	, and then select Power Options.
(5)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-saving state. The
			computer shuts o power to the display and other unneeded
			components.
		●	The computer is o or in Hibernation. Hibernation is a power-saving
			state that uses the least amount of power.
(6)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent, but it may not
		prevent the computer from being mishandled or stolen.

Left side

7

Display

Table 2-3 Display components and their descriptions

Component		Description
(1)	Internal microphones	Record sound.
(2)	Camera	Allows you to video chat, record video, and record still images. Some
		cameras also allow a facial recognition logon to Windows, instead of
		a password logon.
		NOTE: Camera functions vary depending on the camera hardware
		and software installed on your product.
(3)	Camera light	On: The camera is in use.
(4)	WLAN antenna(s)*	Send and receive wireless signals to communicate with wireless local
		area networks (WLANs).

NOTE: Depending on the model, your computer may have one or two wireless antennas.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲Select the Start button, select HP Help and Support, and then select HP Documentation.

8Chapter 2 Getting to know your computer

Keyboard area

TouchPad

Table 2-4 TouchPad components and their descriptions

Component		Description
(1)	TouchPad zone	Reads your nger gestures to move the pointer or activate items
		on the screen.
(2)	Left TouchPad button	Functions like the left button on an external mouse.
(3)	Right TouchPad button	Functions like the right button on an external mouse.

Keyboard area

9

Lights

Table 2-5 Lights and their descriptions

Component		Description
(1)	Caps lock light	On: Caps lock is on, which switches the key input to all capital
		letters.
(2)	Mute light	●	On: Computer sound is o .
		●	Computer sound is on.

10 Chapter 2 Getting to know your computer

Speakers and ng rprint reader

Table 2-6 Speakers and ng rprint reader and their descriptions

Component		Description
(1)	Speakers	Produce sound.
(2)	Fingerprint reader (select products only)	Allows a ngerprint logon to Windows, instead of a password logon.
		▲ To use the ngerprint reader, place your nger on the
		ngerprint reader until it reads your ngerprint.

Keyboard area 11

Special keys

Table 2-7 Special keys and their descriptions

Component		Description
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes speci c functions when pressed in combination with
		another key.
(3)	Windows key	Opens the Start menu.
		NOTE: Pressing the Windows key again will close the Start
		menu.
(4)	Action keys	Execute frequently used system functions.
		NOTE: On select products, the f5 action key turns the keyboard
		backlight feature o or on.

12 Chapter 2 Getting to know your computer

Bottom

Table 2-8 Bottom components and their descriptions

Component	Description
Vent	Enables airflow to cool internal components.
	NOTE: The computer fan starts up automatically to cool internal components and
	prevent overheating. It is normal for the internal fan to cycle on and o during
	routine operation.

Bottom 13

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

●Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

Table 2-9 Service label components

Component

(1)Model number

(2)Serial number

(3)Part number

(4)Warranty period

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

14 Chapter 2 Getting to know your computer

3Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Computer major components

Computer major components 15

Table 3-1 Computer major components and their descriptions

Item

Component

Spare part number

(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 19.

(2)Keyboard/top cover (includes keyboard cable)

For a detailed list of country codes, see Keyboard/top cover on page 68

For use in models with a backlit keyboard:

●	Fingerprint reader; top cover: mineral silver; keyboard: natural silver		L53785-xx1
●	Fingerprint reader; top cover: warm gold; keyboard: luminous gold		L53787-xx1
●	Fingerprint reader; top cover: pale gold; keyboard: ash gray		L53793-xx1
●	Fingerprint reader; top cover: natural silver; keyboard: ash gray		L53797-xx1
●	No	ngerprint reader; top cover: cloud blue; keyboard: ash gray	L53789-xx1
●	No	ngerprint reader; top cover: pale gold; keyboard: ash gray	L53791-xx1
●	No	ngerprint reader; top cover: natural silver; keyboard: ash gray	L53795-xx1
For use in models without a backlit keyboard:
●	Fingerprint reader; top cover: mineral silver; keyboard: natural silver		L53784-xx1
●	Fingerprint reader; top cover: warm gold; keyboard: luminous gold		L53786-xx1
●	Fingerprint reader; top cover: pale gold; keyboard: ash gray		L53792-xx1
●	Fingerprint reader; top cover: natural silver; keyboard: ash gray		L53796-xx1
●	No	ngerprint reader; top cover: cloud blue; keyboard: ash gray	L53788-xx1
●	No	ngerprint reader; top cover: pale gold; keyboard: ash gray	L53790-xx1
●	No	ngerprint reader; top cover: natural silver; keyboard: ash gray	L53794-xx1

(3)TouchPad (includes bracket)

NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is available using spare part number L51092-001.

	Ash silver	L51115-001
	Natural silver	L51116-001
	Luminous gold	L51117-001
(4)	TouchPad bracket	included with TouchPad
(5)	Power button board	L51112-001
	NOTE: The power button board spare part kit does not include the cable. The cable is
	available using spare part number L51094-001.

(6)USB/audio board (includes audio jack and USB port)

NOTE: The USB/audio board spare part kit does not include the cable. The cable is available using spare part number L51093-001.

For use in models without a ngerprint reader	L51109-001
For use in models with a ngerprint reader	L51110-001

16 Chapter 3 Illustrated parts catalog

Table 3-1 Computer major components and their descriptions (continued)

Item	Component	Spare part number
(7)	Speakers (include left and right speakers and cable)	L51127-001

(8)System board (includes processor)

NOTE: All system board spare part kits include replacement thermal material. All system boards use the following part numbers:

xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows operating system

For use in models with discrete graphics memory:

	●	Intel Core i7-8565U processor and 2 GB GeForce MX250 graphics memory	L51138-xx1
	●	Intel Core i5-8265U processor and 2 GB GeForce MX130 graphics memory	L51137-xx1
	●	Intel Core i3-8145U processor and 2 GB GeForce MX130 graphics memory	L51136-xx1
	For use in models with UMA graphics memory:
	●	Intel Core i7-8565U processor	L51134-xx1
	●	Intel Core i5-8265U processor	L51133-xx1
	●	Intel Core i3-8145U processor	L51132-xx1
	●	Pentium N5000 processor	L51135-xx1
	Thermal pad, for use in models with discrete graphics memory (not illustrated)		L21302-001
(9)	Power connector cable		L51098-001
(10)	Fingerprint reader
	Ash silver		L51113-001
	Natural silver		L51840-001
	Luminous gold		L51841-001
(11)	Heat sink (includes replacement thermal material)		L51101-001
	For use in models with an Intel Core processor and with discrete graphics.
(12)	Heat sink (includes replacement thermal material)		L51100-001
	For use in models with a fan with an Intel Core processor and with UMA graphics
	Heat sink (includes replacement thermal material) (not illustrated)		L51099-001
	For use in fanless models with an Intel Pentium processor and with UMA graphics (not
	illustrated)
(13)	Fan		L51102-001
(14)	Memory cover		L51104-001
(15)	Memory module (DDR4)
	8 GB		937236-855
	4 GB		L10598-855
(16)	WLAN module

Computer major components 17

Table 3-1 Computer major components and their descriptions (continued)

Item	Component		Spare part number
	Realtek RTL8822BE 802.11ac 2 × 2 Wi-Fi + Bluetooth 4.2		924813-855
	Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2		L17365-005
(17)	Solid-state drive (M.2)
	512 GB, PCIe, TLC		L60104-001
	512 GB, PCIe, value		L51130-001
	256 GB, PCIe		L51129-001
	128 GB, SATA-3, TLC		L51128-001
	16 GB, PCIe (Optane Memory Module)		L51131-001
(18)	Battery (3-cell, 41 Whr)		L11119-856
(19)	Hard drive
	1 TB, 5400 rpm, hybrid 8 GB SSD		924036-860
	1 TB, 5400 rpm		L30422-006
	500 GB, 5400 rpm		778186-005
(20)	Bottom cover
	For use in models with discrete graphics memory:
	●	Ash gray	L51085-001
	●	Natural silver	L51089-001
	●	Luminous gold	L51090-001
	For use in models with UMA graphics memory:
	●	Ash gray	L51086-001
	●	Natural silver	L51087-001
	●	Luminous gold	L51088-001
(21)	Rubber Foot Kit
	Ash gray		L51123-001
	Natural silver		L51124-001
	Power button (not illustrated)
	Mineral silver		L54104-001
	Warm gold		L54104-002
	Cloud blue		L54104-003
	Pale gold		L54104-004
	Natural silver		L54104-005
	Luminous gold		L51125-001

18 Chapter 3 Illustrated parts catalog

Display assembly subcomponents

Table 3-2 Display assembly components and their descriptions

Item	Component	Spare part number
(1)	Display panel
	FHD, 250 nit	L51119-001
	FHD, 400 nit	L54600-001
	HD	L51120-001
(2)	G-sensor board	L51111-001
(3)	Display/touch control cable	L51097-001
(4)	Touch control board	L51114-001
(5)	Camera/microphone module (includes double-sided adhesive)	L51139-001

Display assembly subcomponents 19

Table 3-2 Display assembly components and their descriptions (continued)

Item	Component		Spare part number
(6)	Webcam cable		L51091-001
(7)	WLAN antenna		L51076-001
	Dual
(8)	WLAN antenna		L52530-001
	Single
(9)	Display Hinge Kit (includes left and right display hinges)
	For use in models with an FHD display panel		L51105-001
	For use in models with an HD display panel		L51106-001
(10)	Hinge covers
	For use in models with an FHD display panel		L51107-001
	For use in models with an HD display panel		L51108-001
(11)	Display enclosure
	For use in models with an HD display
	●	Natural silver	L51077-001
	●	Pale gold	L51078-001
	●	Cloud blue	L51079-001
	For use in models with an FHD display
	●	Natural silver	L51080-001
	●	Pale gold	L51081-001
	●	Cloud blue	L51082-001
	●	Mineral silver	L51083-001
	●	Warm gold	L51084-001

20 Chapter 3 Illustrated parts catalog