OfficeJet Pro 8740
HP OiceJet Pro 8740 All-in-One series
User Guide
Copyright information
HP Company notices
Acknowledgements
© 2016 HP Development Company, L.P.
Edition 1, 4/2016
The information contained in this document is
subject to change without notice.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HP, except
as allowed under copyright laws.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
ENERGY STAR and the ENERGY STAR mark are
registered trademarks owned by the U.S.
Environmental Protection Agency.
Mac, OS X, and AirPrint are trademarks of Apple
Inc., registered in the U.S. and other countries.
Safety information
Always follow basic safety precautions when
using this product to reduce risk of injury from
re or electric shock.
1. Read and understand all instructions in the
documentation that comes with the printer.
2. Observe all warnings and instructions
marked on the product.
3. Unplug this product from wall outlets before
cleaning.
4. Do not install or use this product near water,
or when you are wet.
5. Install the product securely on a stable
surface.
6. Install the product in a protected location
where no one can step on or trip over the line
cord, and the line cord cannot be damaged.
7. If the product does not operate normally, see
Solve a problem.
8. There are no user-serviceable parts inside.
Refer servicing to qualied service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 2
Accessibility ............................................................................................................................................................ 2
HP EcoSolutions (HP and the Environment) .......................................................................................................... 3
Manage power ..................................................................................................................................... 3
Quiet Mode ........................................................................................................................................... 4
Optimize Printing Supplies .................................................................................................................. 5
Understand the printer parts ................................................................................................................................. 5
Top and front view ............................................................................................................................... 5
Printing supplies area .......................................................................................................................... 6
Back view ............................................................................................................................................. 6
Use the printer control panel ................................................................................................................................. 7
Overview of buttons and lights ........................................................................................................... 7
Control panel display icons ................................................................................................................. 8
Function tabs ....................................................................................................................................... 8
Change printer settings ....................................................................................................................... 9
Use shortcuts ....................................................................................................................................... 9
Dashboard ......................................................................................................................................... 10
HP Digital Solutions ............................................................................................................................................. 10
What are HP Digital Solutions? ......................................................................................................... 10
HP Digital Filing ............................................................................................................... 10
HP Digital Fax .................................................................................................................. 10
Requirements .................................................................................................................................... 10
Set up HP Digital Solutions ............................................................................................................... 12
Set up HP Digital Filing ................................................................................................... 12
Set up Scan to Network Folder ..................................................................... 12
Set up Scan to Email ..................................................................................... 13
Set up HP Digital Fax ....................................................................................................... 15
Use the HP Digital Solutions ............................................................................................................. 15
Use HP Scan to Network Folder ...................................................................................... 15
Use Scan to Email ............................................................................................................ 16
Use HP Digital Fax ........................................................................................................... 16
Near Field Communication (NFC) ......................................................................................................................... 16
Paper basics ......................................................................................................................................................... 16
Recommended papers for printing ................................................................................................... 17
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Order HP paper supplies ................................................................................................................... 18
Tips for selecting and using paper .................................................................................................... 18
Load paper ........................................................................................................................................................... 19
Load an original on the scanner glass ................................................................................................................. 25
Load an original in the document feeder ............................................................................................................ 26
Set up and use accessories .................................................................................................................................. 27
Install and use Tray 2 ........................................................................................................................ 27
Work with trays ................................................................................................................................. 27
Update the printer ............................................................................................................................................... 28
Open the HP printer software (Windows) ............................................................................................................ 29
Turn the printer o .............................................................................................................................................. 30
3 Print ........................................................................................................................................................... 31
Print documents .................................................................................................................................................. 31
Print brochures .................................................................................................................................................... 32
Print on envelopes ............................................................................................................................................... 33
Print photos ......................................................................................................................................................... 34
Print on special and custom-size paper .............................................................................................................. 35
Print on both sides (duplexing) ........................................................................................................................... 37
Print from mobile device ..................................................................................................................................... 37
Print with AirPrint™ ............................................................................................................................................. 38
Tips for successful printing ................................................................................................................................. 38
4 Copy and scan .............................................................................................................................................. 41
Copy ..................................................................................................................................................................... 41
Scan ...................................................................................................................................................................... 41
Scan to a computer ............................................................................................................................ 42
Scan to a memory device .................................................................................................................. 43
Scan to email ..................................................................................................................................... 43
Scan to email through Scan tab ...................................................................................... 43
Set up Scan to Email ..................................................................................... 43
Scan a document or photo to email ............................................................. 44
Scan to email through Scan-to-Email app ..................................................................... 44
Set up Scan to Email ..................................................................................... 44
Scan a document or photo to email ............................................................. 45
Change account settings .............................................................................. 46
Scan using Webscan .......................................................................................................................... 46
Scanning documents as editable text ............................................................................................... 47
Scan documents as editable text ................................................................................... 47
Guidelines for scanning documents as editable text ..................................................... 48
Create a new scan shortcut (Windows) ............................................................................................. 48
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Change scan settings (Windows) ...................................................................................................... 49
Tips for copy and scan success ............................................................................................................................ 50
5 Fax ............................................................................................................................................................. 51
Send a fax ............................................................................................................................................................ 51
Send a standard fax .......................................................................................................................... 51
Send a standard fax from the computer ........................................................................................... 52
Send a fax from a phone ................................................................................................................... 52
Send a fax using monitor dialing ...................................................................................................... 53
Send a fax using printer memory ...................................................................................................... 53
Send a fax to multiple recipients ...................................................................................................... 54
Send a fax in Error Correction Mode ................................................................................................. 54
Receive a fax ........................................................................................................................................................ 55
Receive a fax manually ...................................................................................................................... 55
Set up backup fax .............................................................................................................................. 56
Reprint received faxes from memory ............................................................................................... 56
Forward faxes to another number .................................................................................................... 57
Set automatic reduction for incoming faxes .................................................................................... 57
Block unwanted fax numbers ........................................................................................................... 58
Receive faxes using HP Digital Fax .................................................................................................... 59
Set up phone book contacts ................................................................................................................................ 59
Create and edit a phone book contact .............................................................................................. 60
Create and edit a group phone book contact .................................................................................... 61
Delete phone book contacts ............................................................................................................. 61
Print a list of phone book contacts ................................................................................................... 62
Change fax settings ............................................................................................................................................. 62
Congure the fax header ................................................................................................................... 62
Set the answer mode (Auto answer) ................................................................................................. 63
Set the number of rings before answering ....................................................................................... 63
Change the answer ring pattern for distinctive ring ......................................................................... 63
Set the dial type ................................................................................................................................ 64
Set the redial options ........................................................................................................................ 64
Set the fax speed ............................................................................................................................... 65
Set the fax sound volume ................................................................................................................. 65
Fax and digital phone services ............................................................................................................................ 66
Fax on Voice over Internet Protocol .................................................................................................................... 66
Use reports .......................................................................................................................................................... 67
Print fax conrmation reports .......................................................................................................... 67
Print fax error reports ....................................................................................................................... 68
Print and view the fax log ................................................................................................................. 68
Clear the fax log ................................................................................................................................ 68
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Print the details of the last fax transaction ...................................................................................... 69
Print a Caller ID Report ...................................................................................................................... 69
View the Call History ......................................................................................................................... 69
Additional fax setup ............................................................................................................................................ 69
Set up faxing (parallel phone systems) ............................................................................................ 70
Select the correct fax setup for your home or oice ..................................................... 71
Case A: Separate fax line (no voice calls received) ......................................................... 72
Case B: Set up the printer with DSL ................................................................................ 73
Case C: Set up the printer with a PBX phone system or an ISDN line ............................. 74
Case D: Fax with a distinctive ring service on the same line .......................................... 75
Case E: Shared voice/fax line .......................................................................................... 76
Case F: Shared voice/fax line with voice mail ................................................................. 77
Case G: Fax line shared with computer modem (no voice calls received) ...................... 78
Set up the printer with a computer dial-up modem .................................... 79
Set up the printer with a computer DSL/ADSL modem ................................ 80
Case H: Shared voice/fax line with computer modem ................................................... 81
Shared voice/fax with computer dial-up modem ........................................ 81
Shared voice/fax with computer DSL/ADSL modem .................................... 83
Case I: Shared voice/fax line with answering machine .................................................. 84
Case J: Shared voice/fax line with computer modem and answering machine ............. 85
Shared voice/fax line with computer dial-up modem and answering
machine ........................................................................................................ 86
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................ 88
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............... 89
Serial-type fax setup ......................................................................................................................... 91
Test fax setup .................................................................................................................................... 91
6 Web Services ............................................................................................................................................... 93
What are Web Services? ....................................................................................................................................... 93
Set up Web Services ............................................................................................................................................. 93
Use Web Services ................................................................................................................................................. 95
HP ePrint ............................................................................................................................................ 95
Print apps .......................................................................................................................................... 96
Remove Web Services .......................................................................................................................................... 96
7 Work with cartridges ................................................................................................................................... 97
Information on cartridges and the printhead ..................................................................................................... 97
Some color ink is used even when printing with black cartridge only ................................................................ 98
Check the estimated ink levels ............................................................................................................................ 98
Replace the cartridges ......................................................................................................................................... 98
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Order ink cartridges ........................................................................................................................................... 100
Store printing supplies ...................................................................................................................................... 100
Anonymous usage information storage ........................................................................................................... 100
Cartridge warranty information ........................................................................................................................ 101
8 Network setup ........................................................................................................................................... 102
Set up the printer for wireless communication ................................................................................................ 102
Before you begin ............................................................................................................................. 102
Set up the printer on your wireless network .................................................................................. 103
Change the connection type ........................................................................................................... 103
Test the wireless connection ........................................................................................................... 104
Turn on or o the wireless capability of the printer ....................................................................... 104
Change network settings .................................................................................................................................. 104
Use Wi-Fi Direct ................................................................................................................................................. 106
9 Printer management tools .......................................................................................................................... 109
Toolbox (Windows) ............................................................................................................................................ 109
HP Utility (OS X) ................................................................................................................................................. 109
Embedded web server ....................................................................................................................................... 109
About cookies .................................................................................................................................. 110
Open the embedded web server ..................................................................................................... 110
Embedded web server cannot be opened ...................................................................................... 111
Restrict Color ................................................................................................................................... 112
HP Web Jetadmin software ............................................................................................................................... 112
10 Solve a problem ....................................................................................................................................... 113
Jams and paper-feed issues .............................................................................................................................. 113
Clear a paper jam ............................................................................................................................. 113
Read general instructions in the Help for clearing paper jams .................................... 113
Clear a print carriage jam ................................................................................................................ 119
Read general instructions in the Help for clearing a print carriage jams .................... 119
Learn how to avoid paper jams ....................................................................................................... 119
Solve paper-feed problems ............................................................................................................. 120
Printing issues ................................................................................................................................................... 121
Fix problems with page not printing (unable to print) ................................................................... 121
Read general instructions in the Help for unable to print issues ................................ 121
Fix print quality issues .................................................................................................................... 125
Read general instructions in the Help for resolving print quality issues ..................... 125
Copy issues ........................................................................................................................................................ 128
Scan issues ........................................................................................................................................................ 128
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Fax issues ........................................................................................................................................................... 129
Run the fax test ............................................................................................................................... 129
What to do if the fax test failed ...................................................................................................... 129
Troubleshoot fax problems ............................................................................................................. 134
Read general instructions in the Help for specic fax problems ................................................... 134
The display always shows Phone O Hook .................................................................. 134
The printer is having problems sending and receiving faxes ...................................... 134
The printer cannot receive faxes, but can send faxes .................................................. 136
The printer cannot send faxes, but can receive faxes .................................................. 137
Fax tones are recorded on my answering machine ...................................................... 137
The computer cannot receive faxes (HP Digital Fax) ................................................... 137
Network and connection issues ........................................................................................................................ 138
Fix wireless connection ................................................................................................................... 138
Find network settings for wireless connection .............................................................................. 138
Fix Wi-Fi Direct connection ............................................................................................................. 138
Fix Ethernet connection .................................................................................................................. 139
Printer hardware issues ..................................................................................................................................... 139
Get help from the printer control panel ............................................................................................................ 140
Understand printer reports ............................................................................................................................... 140
Printer status report ....................................................................................................................... 140
Network conguration page ........................................................................................................... 141
Print quality report .......................................................................................................................... 141
Wireless test report ......................................................................................................................... 141
Web access test report .................................................................................................................... 141
Solve problems using Web Services .................................................................................................................. 141
Maintain the printer ........................................................................................................................................... 142
Clean the scanner glass .................................................................................................................. 142
Clean the exterior ............................................................................................................................ 143
Clean the document feeder ............................................................................................................. 143
Maintain the printhead and cartridges ........................................................................................... 144
Restore original factory defaults and settings ................................................................................................. 145
HP support ......................................................................................................................................................... 146
Appendix A Technical information ................................................................................................................. 148
Specications ..................................................................................................................................................... 148
Regulatory information ..................................................................................................................................... 150
Regulatory Model Number .............................................................................................................. 151
FCC statement ................................................................................................................................. 152
Notice to users in Korea .................................................................................................................. 152
VCCI (Class B) compliance statement for users in Japan ................................................................ 153
Notice to users in Japan about the power cord .............................................................................. 153
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Noise emission statement for Germany ......................................................................................... 153
Visual display workplaces statement for Germany ........................................................................ 153
Notice to users of the U.S. telephone network: FCC requirements ................................................ 154
Notice to users of the Canadian telephone network ...................................................................... 155
Notice to users of the German telephone network ........................................................................ 155
Australia wired fax statement ........................................................................................................ 155
European Union Regulatory Notice ................................................................................................. 156
Products with wireless functionality ............................................................................ 156
European telephone network declaration (Modem/Fax) ............................................. 156
Declaration of conformity ............................................................................................................... 157
Regulatory information for wireless products ............................................................................... 158
Exposure to radio frequency radiation ......................................................................... 158
Notice to users in Brazil ................................................................................................ 158
Notice to users in Canada ............................................................................................. 159
Notice to users in Taiwan .............................................................................................. 159
Notice to users in Mexico .............................................................................................. 160
Notice to users in Japan ................................................................................................ 160
Notice to users in Korea ................................................................................................ 160
Environmental product stewardship program .................................................................................................. 160
Eco-Tips ........................................................................................................................................... 161
European Union Commission Regulation 1275/2008 .................................................................... 161
Paper ............................................................................................................................................... 161
Plastics ............................................................................................................................................ 161
Material safety data sheets ............................................................................................................ 161
Recycling program .......................................................................................................................... 161
HP inkjet supplies recycling program ............................................................................................. 161
Power consumption ........................................................................................................................ 162
Disposal of waste equipment by users ........................................................................................... 162
Chemical substances ....................................................................................................................... 162
Restriction of hazardous substance (Ukraine) ............................................................................... 162
Restriction of hazardous substance (India) .................................................................................... 162
China SEPA Eco Label User Information .......................................................................................... 163
China Energy Label for Printer, Fax and Copier ............................................................................... 163
The Table of Hazardous Substances/Elements and their Content (China) .................................... 164
EPEAT ............................................................................................................................................... 164
Battery disposal in Taiwan .............................................................................................................. 164
California Perchlorate Material Notice ............................................................................................ 165
EU Battery Directive ........................................................................................................................ 166
Battery notice for Brazil .................................................................................................................. 167
Printhead problem ............................................................................................................................................. 168
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Cartridge problem ............................................................................................................................................. 169
Replace the cartridge ........................................................................................................................................ 169
Paper mismatch ................................................................................................................................................. 169
Cartridge carriage stalled .................................................................................................................................. 169
Paper jam ........................................................................................................................................................... 169
Out of paper ....................................................................................................................................................... 170
Document failed to print ................................................................................................................................... 170
Printer failure ..................................................................................................................................................... 170
Door or cover open ............................................................................................................................................ 170
Cartridges depleted ........................................................................................................................................... 170
Cartridge failure ................................................................................................................................................. 171
Printer supply upgrade problem ....................................................................................................................... 171
Non-HP cartridges installed .............................................................................................................................. 171
Use SETUP cartridges ........................................................................................................................................ 171
Do not use SETUP cartridges ............................................................................................................................. 171
Not enough ink at startup ................................................................................................................................. 171
Incompatible HP Instant Ink cartridge .............................................................................................................. 171
Ink sensor failure ............................................................................................................................................... 172
Ink sensor warning ............................................................................................................................................ 172
Problem with ink system ................................................................................................................................... 172
Incompatible cartridges .................................................................................................................................... 172
Please Connect Printer to HP Connected .......................................................................................................... 172
Index ........................................................................................................................................................... 173
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1 How do I?
●
Get started
●
Print
●
Copy and scan
●
Fax
●
Web Services
●
Work with cartridges
●
Solve a problem
ENWW 1
2 Get started
This guide provides details about how to use the printer and how to resolve problems.
●
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
HP Digital Solutions
●
Near Field Communication (NFC)
●
Paper basics
●
Load paper
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Set up and use accessories
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by
using your operating system's accessibility options and features. The software also supports most assistive
technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color
blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys,
FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated
by users with limited strength and reach.
Support
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging
website (www.hp.com/accessibility).
For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.
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HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering you to print
responsibly—at home or in the oice.
For more detailed information about environmental guidelines that HP follows during the manufacturing
process, see Environmental product stewardship program. For more information about HP's environmental
initiatives, visit www.hp.com/ecosolutions.
●
Manage power
●
Quiet Mode
●
Optimize Printing Supplies
Manage power
Use Sleep Mode and Schedule Printer On/O to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode
after ve minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2. Touch Sleep Mode, and then touch the desired option.
Schedule On and O
Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule
the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy
during the night and weekends.
Use the following instructions to schedule the day and time for On and O.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, touch .
2. Touch Schedule Printer On/O.
3. Touch the desired option, and follow the onscreen messages to set the day and time to turn the printer
o and on.
CAUTION:
located on the front left side of the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing
problems with the cartridges and print quality issues.
Never turn o the printer when cartridges are missing. HP recommends that you replace any missing
cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining
cartridges, or damage to the ink system.
Always turn the printer o properly, using either Schedule O or (the Power button)
ENWW HP EcoSolutions (HP and the Environment) 3
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when
printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation
print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o.
Quiet Mode is o by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can
schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn on Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Touch O next to Quiet Mode to turn it on.
To create a schedule for Quiet Mode from the printer control panel
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch Quiet Mode .
3. Touch O next to Quiet Mode to turn it on.
4. Touch O next to Schedule, and then change the start time and end time of the schedule.
To turn on Quiet Mode while the printer is printing
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then select the current print job in progress.
2.
On the printing screen, touch (Quiet Mode) to turn it on.
NOTE: Quiet Mode turns on after a moment and is only active for the current print job.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Quiet Mode .
3. Select On or O .
4. Click Save Settings.
To turn Quiet Mode on or o from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Select the printer.
3. Click Quiet Mode .
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4. Select On or O .
5. Click Apply Now.
To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server.
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or O .
4. Click Apply.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
●
Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
●
Optimize paper usage by printing on both sides of the paper.
●
Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
●
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
Understand the printer parts
This section contains the following topics:
●
Top and front view
●
Printing supplies area
●
Back view
Top and front view
1 Document feeder
2 Document feeder paper-width guides
3 Document feeder tray
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4 Scanner glass
5 Cartridge access door / Output tray
6 Control panel display
7 Input tray / Tray 1
8 Input tray / Tray 2 (an accessory available with some models of the printer)
9 Power button
10 Front USB port
Printing supplies area
1 Cartridge access door
2 Printhead
3 Cartridges
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.
Back view
1 Fax port (2-EXT)
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2 Fax port (1-LINE)
3 Ethernet network port
4 Rear USB ports
5 Power input
6 Rear access panel
Use the printer control panel
This section contains the following topics:
●
Overview of buttons and lights
●
Control panel display icons
●
Function tabs
●
Change printer settings
●
Use shortcuts
●
Dashboard
Overview of buttons and lights
The following diagram and related table provide a quick reference to the printer control panel features.
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons
that appear on the display, see Control panel display icons.
3 Wireless light: Indicates the status of the printer's wireless connection.
●
Solid blue light indicates that wireless connection has been established and you can print.
●
Blinking light indicates wireless error. Refer to the message on the printer display.
●
If the wireless light is o, wireless is turned o.
ENWW Use the printer control panel 7
Label Name and Description
4 Near Field Communication: With Near Field Communication (NFC), you can quickly get your mobile device (such as a smartphone
or tablet) connected to the printer by touching the device to the printer so that a print job can be sent. To use this feature, your
mobile device needs to support NFC.
5 Back button: Returns to the previous menu.
6 Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current
operation when on other screens.
Control panel display icons
To access the icons, touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch
the icon.
Icon Purpose
Setup: Displays the setup screen for changing preferences, network setup, Wi-Fi Direct, Web Services setup, fax
setup, and other maintenance settings and generating reports.
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless
communication.
NOTE: (Ethernet) and (Wireless) will not be displayed at the same time. Showing the Ethernet
Function tabs
Function tabs are located at the bottom of the screen.
icon or the wireless icon depends on the way your printer is connected to the network. If the network connection
of the printer has not been set up, then the printer control panel display shows (Wireless) by default.
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint
settings, or view the printer email address. For more information, see HP ePrint .
Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You
can also change settings and print a guide.
Ink: Displays the estimated ink levels.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-
ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do
not need to replace cartridges until the print quality becomes unacceptable.
Fax Status: Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
HP EcoSolutions: Displays a screen where you can congure some of the printer's environmental features.
Function tab
(Shortcuts)
Purpose
Access to shortcuts you have created.
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Function tab Purpose
Copy Copy document, or ID card.
Scan Scan document or photo to email, USB ash drive, network folder, or computer.
Print Print photo or document from USB ash drive, or manage print jobs.
Fax Set up fax, send fax, or reprint received fax.
Apps Access to the apps for your printer.
Change printer settings
Use the control panel to change the printer function and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in computer.
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, select a function tab, touch and slide your nger across the screen, and
then touch the icon to select the desired function.
2.
After selecting a function, touch ( Settings ), scroll through the available settings, and then touch
the setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
TIP:
Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the
Dashboard, and then touch ( Setup ).
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
TIP:
Touch (Home) to return to the Home screen.
Use shortcuts
Using shortcuts on the printer control panel, you can create a collection of the tasks frequently used from all
features available in the function folders.
Once shortcuts are created, you can access to them on the Home screen or through the Shortcuts tab.
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Dashboard
The Dashboard on the printer control panel lets you access the icons on the display, check the status of the
printer, or monitor and manage current and scheduled printer tasks.
To open the Dashboard, touch or swipe down the tab at the top of a screen on the control panel.
HP Digital Solutions
The printer includes a collection of digital solutions that can help you simplify and streamline your work.
These digital solutions include the following:
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HP Digital Filing (including Scan to Network Folder and Scan to Email)
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HP Digital Fax (including Fax to Network Folder and Fax to Email)
This section contains the following topics:
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What are HP Digital Solutions?
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Requirements
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Set up HP Digital Solutions
●
Use the HP Digital Solutions
What are HP Digital Solutions?
HP Digital Solutions are a set of tools provided with this printer that can help improve your oice productivity.
This section contains the following topics:
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HP Digital Filing
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HP Digital Fax
HP Digital Filing
HP Digital Filing provides robust, general-oice scanning—as well as basic, versatile, documentmanagement capabilities—for multiple users over a network. With HP Digital Filing, you can simply walk up
to the printer, select the options on the printer control panel, and either scan documents directly to computer
folders on your network or quickly share them with business partners as email attachments—and all without
using additional scanning software.
Scanned documents can be sent to a shared network folder for personal or group access or to one or more
email addresses for quick sharing. In addition, you can congure specic scan settings for each scan
destination, allowing you to make sure that the best settings are being used for each specic task.
HP Digital Fax
With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on your network for
easy sharing and storage, or you can forward faxes through email—allowing you to receive important faxes
from anywhere while working away from the oice.
In addition, you can turn o fax printing altogether — saving money on paper and ink, as well as helping to
reduce paper consumption and waste.
Requirements
Before you set up the HP Digital Solutions, make sure you have the following:
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For all HP Digital Solutions
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A network connection
Connect the printer using either a wireless connection or an Ethernet cable.
NOTE: If the printer is connected using a USB cable, you scan documents to a computer or attach scans
to an email message using the HP software. For more information, see Scan. You can receive faxes to
your computer using HP Digital Fax. For more information, see Receive faxes using HP Digital Fax.
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The HP software
HP recommends that you set up HP Digital Solutions using the HP software provided with the printer.
TIP: If you would like to set up HP Digital Solutions without installing the HP software, you can use the
printer’s embedded web server.
For Scan to Network Folder, Fax to Network Folder
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An active network connection. You must be connected to the network.
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An existing Windows (SMB) shared folder
For information about nding the computer name, see the documentation for your operating system.
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The network address for the folder
On computer running Windows, network addresses are usually written in this format: \\mypc
\sharedfolder
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The name of the computer where the folder is located
For information about nding the computer name, see the documentation for your operating system.
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Appropriate privileges on the shared folder
You must have write access to the folder.
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A username and password for the shared folder (if necessary)
For example, the Windows or OS X username and password used to log onto the network.
NOTE: HP Digital Filing does not support Active Directory.
For Scan to Email, Fax to Email
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A valid email address
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Outgoing SMTP server information
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An active Internet connection
If you are setting up Scan to Email or Fax to Email on a computer running Windows, the setup wizard can
automatically detect the email settings for the following email applications:
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Microsoft Outlook 2007–2016 (Windows XP, Windows Vista, and Windows 7, Windows 8/8.1, Windows
10)
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Outlook Express (Windows XP)
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Windows Mail (Windows Vista)
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Qualcomm Eudora (version 7.0 and above) (Windows XP and Windows Vista)
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Netscape (version 7.0) (Windows XP)
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However, if your email application is not listed above, you can still set up and use Scan to Email and Fax to
Email if your email application meets the requirements listed in this section.
Set up HP Digital Solutions
You can set up HP Digital Solutions using the HP software provided with the printer—either using software
wizards that you can open from the HP printer software (Windows) or HP Utility (OS X).
TIP: You can also use the printer's embedded web server (EWS) to set up the HP Digital Solutions. For more
information about using the EWS, see Embedded web server.
NOTE: If you are using the printer in an IPv6-only network environment, you must set up the digital
solutions using the EWS.
This section contains the following topics:
●
Set up HP Digital Filing
●
Set up HP Digital Fax
Set up HP Digital Filing
To set up HP Digital Filing, follow the appropriate instructions.
NOTE: You can also use these steps to change settings in the future.
This section contains the following topics:
●
Set up Scan to Network Folder
●
Set up Scan to Email
Set up Scan to Network Folder
You can congure up to 10 destination folders for each printer.
NOTE: To use Scan to Network Folder, you must have created and congured the folder you are using on a
computer connected to the network. You cannot create a folder from the printer's control panel. Also, make
sure the folder preferences are set to provide read and write access. For more information about creating
folders on the network and setting folder preferences, see the documentation for your operating system.
After you nish setting up Scan to Network Folder, the HP software automatically saves the congurations to
the printer.
To set up Scan to Network Folder from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Scan under Print, Scan & Fax , and then click Scan to Network Folder Wizard.
3. Follow the onscreen instructions.
NOTE: After you have created destination folders, you can use the printer’s embedded web server (EWS) to
customize the scan settings for these folders. On the last screen of the Scan to Network Folder Wizard, make
sure the Launch embedded web server when nished check box is selected. When you click Finish, the EWS
is displayed in your computer’s default web browser. For more information about EWS, see Embedded web
server.
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To set up Scan to Network Folder from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Click Scan to Network Folder under the Scan Settings section, and then follow the onscreen
instructions.
NOTE: You can customize the scan settings for each destination folder.
To set up Scan to Network Folder from Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Open the embedded web server.
2. On the Home tab, click Network Folder Setup in the Setup box.
3. Click New, and then follow the onscreen instructions.
NOTE: You can customize the scan settings for each destination folder.
4. After you have entered the required information about the network folder, click Save and Test to make
sure the link to the network folder is working correctly. The entry is added to the Network Folder list.
Set up Scan to Email
You can use the printer to scan documents and send them to one or more email addresses as attachments—
without additional scanning software. You do not need to scan les from your computer and attach them to
email messages.
Set the Outgoing Email Proles
Congure the email address that will appear in the FROM portion of the email message sent by the printer.
You can add up to 10 Outgoing Email Proles. You can use the HP software installed on your computer to
create these proles.
Add email addresses to the Email Address Book
Manage the list of people to whom you can send email messages from the printer. You can add up to 15 email
addresses with their corresponding contact names. You can also create email groups. To add email addresses,
you can use the printer’s embedded web server (EWS) or the printer’s control panel.
Congure other email options
You can congure default SUBJECT and body text that is included in all email messages sent from the printer.
To congure these options, you can use the printer’s EWS or the printer’s control panel.
Step 1: Set up the outgoing email proles
To set up the outgoing email prole used by the printer, complete the following steps for your operating
system.
To set up the outgoing email prole from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Print, Scan & Fax , and then click Scan .
3. Click Scan to E-mail Wizard.
4. Click New, and then follow the onscreen instructions.
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NOTE: After you have set the Outgoing Email Prole, you can use the printer’s embedded web server (EWS)
to add more Outgoing Email Proles, add email addresses to the Email Address Book, and congure other
email options. To open the EWS automatically, select the Launch embedded web server when nished
checkbox on the last screen of the Scan to Email Wizard. When you click Finish, the EWS is displayed in your
computer’s default web browser. For more information about EWS, see Embedded web server.
To set up the outgoing email prole from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Click Scan to Email under the Scan Settings section.
3. Follow the onscreen instructions.
4. After you have entered the required information about the network folder, click Save and Test to make
sure the link to the network folder is working correctly. The entry is added to the Outgoing Email
Proles list.
To set up the outgoing email prole from Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Home tab, click Outgoing Email Proles in the Setup box.
3. Click New, and then follow the onscreen instructions.
4. After you have entered the required information about the network folder, click Save and Test to make
sure the link to the network folder is working correctly. The entry is added to the Outgoing Email Prole
List.
Step 2: Add email addresses to the Email Address Book
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Scan tab, click Email Address Book.
3. Click New to add a single email address.
-Or-
Click Group to create an email distribution list.
NOTE: Before you can create an email distribution list, you must have already added at least one email
address to the Email Address Book.
4. Follow the onscreen instructions. The entry is added to the Email Address Book.
NOTE: Contact names appear on the printer’s control panel display and in your email application.
Step 3: Congure other email options
To congure other email options (such as conguring default SUBJECT and body text that is included in all
email messages sent from the printer, as well as scan settings used when sending email from the printer),
complete the following steps:
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Scan tab, click Email Options.
3. Change any settings, and then click Apply.
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Set up HP Digital Fax
With HP Digital Fax, the printer automatically receives faxes and saves them directly to a network folder (Fax
to Network Folder) or forwards them as email attachments (Fax to Email).
NOTE: You can congure HP Digital Fax to use either Fax to Network Folder or to use Fax to Email. You
cannot use both at the same time.
Received faxes are saved as TIFF (Tagged Image File Format) or PDF les.
NOTE: HP Digital Fax supports receiving black-and-white faxes only. Color faxes are printed instead of being
saved.
To set up HP Digital Fax from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows).
2. Click Print, Scan & Fax , and then click Fax.
3. Click Digital Fax Setup.
4. Follow the onscreen instructions.
NOTE: After you have set up HP Digital Fax, you can use the printer’s embedded web server (EWS) to edit HP
Digital Fax settings. To open the EWS automatically, select the Launch embedded web server when nished
checkbox on the last screen of the Digital Fax Setup Wizard. When you click Finish, the EWS is displayed in
your computer’s default web browser. For more information about the EWS, see Embedded web server.
To set up HP Digital Fax from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Click Digital Fax Archive.
3. Follow the onscreen instructions.
4. After you have entered the required information, click Save and Test to make sure the link to the
network folder is working correctly.
To set up HP Digital Fax from Embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Embedded web server.
2. On the Home tab, click Fax to Email/Network Folder in the Setup box.
3. Follow the onscreen instructions.
4. After you have entered the required information, click Save and Test to make sure the link to the
network folder is working correctly.
Use the HP Digital Solutions
To use the HP Digital Solutions available with the printer, follow the appropriate instructions.
Use HP Scan to Network Folder
1. Load your original print-side down on the scanner glass or print-side up in the document feeder. For
more information, see Load an original on the scanner glass or Load an original in the document feeder.
2. Touch Scan , and then touch Network Folder.
3. On the control panel display, select the name that corresponds to the folder you want to use.
ENWW HP Digital Solutions 15
4. If prompted, enter the PIN.
5. Change any scan settings, and then touch Start Scan.
NOTE: The connection might take some time, depending on network traic and connection speed.
Use Scan to Email
1. Load your original print-side down on the scanner glass or print-side up in the document feeder. For
more information, see Load an original on the scanner glass or Load an original in the document feeder.
2. Touch Scan, and then touch Email.
3. On the control panel display, select the name that corresponds to the Outgoing Email Prole you want to
use.
4. If prompted, enter the PIN.
5. Select the TO email address (the email recipient) or enter an email address.
6. Enter or change the SUBJECT for the email message.
7. Change any scan settings, and then touch Start Scan.
NOTE: The connection might take some time, depending on network traic and connection speed.
Use HP Digital Fax
After you set up HP Digital Fax, any black-and-white faxes that you receive print, by default, and then are
saved to the designated destination—either the network folder or email address that you have specied.
●
If you are using Fax to Network Folder, this process happens in the background. HP Digital Fax does not
notify you when faxes are saved to the network folder.
●
If you are using Fax to Email and if your email application is set to notify you when new email messages
arrive in your inbox, you can see when new faxes arrive.
Near Field Communication (NFC)
With Near Field Communication (NFC), you can send print job from a NFC-enabled mobile device (such as a
smartphone or tablet) to the printer. Look for
device to this area to print.
For more information about supported mobile devices and capabilities, visit the HP Mobile Printing website at
www.hp.com/go/mobileprinting . If a local version of this website is not available in your country/region or
language, you might be directed to the HP Mobile Printing website in another country/region or language.
To use this feature, make sure your mobile device supports NFC.
Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
on the printer control panel, and then touch your mobile
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HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x
15 cm), and 5 x 7 inches (13 x 18 cm) in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing,
displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers
exceptional results with professional quality and durability.
●
HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
●
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
ENWW Paper basics 17
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